"Very small and tight room, but in a very nice nbhd"
In a very nice nbhd, small and tight when there are two bedsGenuine Expedia guest review
"Disaster of Environmental Policy!"
I would hang my towels up so that they wouldn't clean them everyday (saving water, electricity, pollution) and they would still wash them each of the 4 days I was there. This seemed very strange to me as it is standard policy throughout all the hotels I stay at (You know the cards they lay on your bed explaining this? I don't even read the cards anymore […] because it is second nature to me, like not littering or recycling.) I told the front desk this at check-out and she said that this is their policy. I suggested they change this to save the hotel money and also save water, electricity, pollution for the rest of the world. She said no, looked very bewildered and said she wouldn't even mention this to anyone else on the hotel staff because it is just their policy (Those responses that say to you "Hey, I just work her man"). Well, your environmental policy works horribly and it affects you and the rest of us that share this small fragile planet. Signed, a guy who can reuse his towel for a day or two and still smell fresh as a daisy:) Read moreGenuine Hotels.com guest review
"Good and nice Hotel"
The only thing to improve is the Restaurant.Genuine Hotels.com guest review
"THE HOTEL WAS NICE-SMALL ROOM BUT CLEAN AND THE ST"
WE ARRIVED THE NIGHT BEFORE A HOLIDAY THE PLACE WAS BUSY AND THE STAFF COULD NOT BE MORE HELPFUL. THEY REALLY WENT ABOVE AND BEYOND TO HELP US OUT AND BE HELPFUL. I WOULD RETURN AGAIN AND WOULD REFEER OTHERS TO THIS HOTEL.Genuine Expedia guest review
"Great NYC stay"
Wonderful, kind and helpful staff. The rooms are NYC small, but comfortable, with great beds, sheets and comfortable. we did not have a bathtub and upon request were moved to an even nicer room with a king instead of doubles. Very pleasant experience. The neighborhood can feel a little desolate, but I felt safe.Genuine Hotels.com guest review
"Not like what I expect"
They don't have parking for over side car. It's so noisy from out side.Genuine Hotels.com guest review
"Clean, very friendly and helpful staff."
Our family of 5 comes to Manhattan each year before Thanksgiving. We usually stay in Times Square, but wanted something different. The hotel was very clean and the staff was very friendly. No complaints whatsoever. It was also very reasonably priced.Genuine Hotels.com guest review
"overall, a great stay"
Room is small and crampedGenuine Hotels.com guest review
"I would definitely stay again"
We had a great time. Tha staff was friendly and helpful. The room was clean, and the area was great.Genuine Hotels.com guest review
Great stay. Very attentive and accommodating staff.Genuine Hotels.com guest review
"Great Location - Good Price"
we were attending a concert and this hotel was conveniently located to where we were going. The room was very clean and having a place to grab a bite to eat right within the hotel was also great.Genuine Hotels.com guest review
"Superb View, smelly room"
Room was musty and smelt of mold. Very comfortable with the aide of febreeze.Genuine Expedia guest review
"Nice location. Small room. Dated"
Adequate accommodations. Good location. Old carpeting.Genuine Expedia guest review
"Excellent customer service"
The man at the front desk the morning we arrived Abdul was very accomodating. He is a great example of excellent customer service!Genuine Hotels.com guest review
"Great location, okay hotel, bring earplugs!"
The hotel was decent, beds were clean and rooms were a little on the small side but what do you expect when you're in NYC. It has a great location that's really close to everything. That comes with a price however. If you're a light sleeper bring ear plugs because you will hear nothing but horns honking in the middle of the night and the garbage trucks […] clanging through. Read moreGenuine Hotels.com guest review
"A Gem in Chelsea!"
This hotel is an absolute gem! The staff was so friendly and helpful. We arrived hours before check in and the late night hotel manager, Ahmad, gave us our rooms! They even watched our entire party's luggage after check out so we did not have to carry them around the city! The hotel staff made our visit so much more special. Thanks again Four Points! […] Your are the best! - Read moreGenuine Hotels.com guest review
"Would dedinitely reccomend."
Great location. Extremely friendly staff. Room was a decent size for New York. Easy access to Penn Station (and Newark Airport) short walk to Macy's & Times Square.Genuine Hotels.com guest review
Not as good as before. They up graded their air system. It was a cool night, and the heating was horrible. Will not go back anytime soonGenuine Hotels.com guest review
"Great hotel in a great area!"
Definitely recommend this Four Points as the rooms were clean, beds were comfortable and the staff were wonderful. It's the little things that separate hotels and the newspapers and free waters are always a lovely touch.Genuine Hotels.com guest review
Very friendly and helpful staff. Everyone talked to us and helped anyway they could. Great experience. The room was very nice and modern. Great hotel.Genuine Expedia guest review
"Friendly, Helpful Staff"
Was in New York for a couple days and a night for work. Didn't spend much time at the hotel, other than to sleep. The staff was very friendly and helpful. They held my luggage for an entire day while I had meetings and then retrieved it quickly for me when I called ahead to pick it up before heading to the airport. I would stay here again for quick […] one or two night work trips. Read moreGenuine Hotels.com guest review
GREAT location and reasonably priced for a quick overnight stay in NYC. Easy walk to midtown, west village, chelsea market.....subway right there !! Would stay again. Staff was pleasant upon arrival.....originally given a room on the 2nd floor....I called down to the front desk and requested a room on a higher floor. After a brief hold, I was told to […] come on down and get my new room key....17th floor with a view !! Wonderfurl. Read moreGenuine Hotels.com guest review
I liked it it was nice hotel.Genuine Hotels.com guest review
"Perfect for a quick stay"
My family and I were looking for a convenient place to stay for just a night and it was perfect. Great location to many different activities and restaurants.Genuine Hotels.com guest review
"Reasonable hotel in Manhattan,"
Naughty but nice hotel because of noise ( roadwork near hotel ). The noise didn't get a good night's sleep.Genuine Expedia guest review
I was on my last stop of a baseball tour and enjoyed every bit of the hotel. The rooms were very clean. Beds comfortable and the hotel was only 2 blocks from the Subway line. Very convenient to get around.Genuine Hotels.com guest review
Perfect for a quick getaway.. Great staff. Accommodations were excellent. I would book it again .Genuine Hotels.com guest review
Enjoyable stay,one minor complaint woul be the terrible coffee in the room,but room was impeccable,view was ok on the street and backside of neighboring buildings. Would definitely recommend this hotel!Genuine Expedia guest review
"location was excellent....terrible room"
The room was exceptionally smaller than acceptable for an 4 star hotel in New York City. The air conditioning didn't work and it was an unbearably hot. When we went to get into bed and pulled the comforter down there was an dark LARGE brown stain on the comforter. I immediately called housekeeping and they came up to check it out, they than came back […] and changed our sheets. They didn't offer us to change rooms, or any sort of compensation. The next morning I asked to speak with an manager and they apologized and said because we were pre-paid we would have to contact expedia....I have never heard of such a thing. I would not recommend this property location. Read moreGenuine Expedia guest review
We came in for 1 night for business. Very good price. Staff was great. My room was clean and bed was very comfortable. My bathtub leaked in room 606 but the staff was quick help and gave me a free breakfast for my troubles. Breakfast was very good! Business center was great. All in all - a good place to stay and I will book there again.Genuine Hotels.com guest review
I won't stay again nor recommend. We got there and asked for valet and were told they don't valet SUVs. We have a RDX which is smaller than some sedans and nowhere does it state this, I get directed to their parking lot only to be told its full so now I have to go another four blocks and then I'm told the one I pulled into was NOT related to the hotel. […] Mind you I told the valet I was from this hotel and he confirmed. Once I checked out the next day then I was told it was the garage two buildings over which is of the same company. Now the room.....SUPER SMALL!!!!! There's like two feet between the beds and there's about two feet from bed to all surrounding walls. I requested two queens and for two doubles. Asked for fridge and they delivered one very fast but it was dirty inside and out. Read moreGenuine Hotels.com guest review
Good location.Genuine Hotels.com guest review
"Great value- great location, free wi-fi"
I book an hotel in NYC at least once a month, and have to admit I'm not the loyal type. I care for the hotel to be clean, and prefer the Chelsea area because it's a short walk from my train at Penn and from my stomping ground in village/LES. This is not the nicest hotel you will stay at, but is enough for a comfortable stay. Four points is located perfectly […] on 25th &7th, close to Penn and across the street from a Wholefoods for snacks. One big miss is that they don't have a mini bar/fridge in the room. The wi-fi is free, the rooms are small, but that's NYC. Bed was comfortable, bathroom was great, all was clean. Complimentary newspapers were a nice touch. More importantly though- I forgot behind my iPad and folder, and those were kept for me by the housekeeper. I'll be back. Read moreGenuine Hotels.com guest review
"Nice short stay"
Good overallGenuine Hotels.com guest review
This is a very clean hotel, very helpful staff and nice pub on lower level for night caps. Its a perfect location for business and FUN. Close to mid-town for business, then pop on down to Chelsea, Meat Packing and SOHO for night life. Its priced just right for NYC. Don't expect ultra luxury- (you don't want to pay for that anyway)Genuine Hotels.com guest review
We where not satisfied at all, the service was bad, we had to call 2 or 3 times every time we needed something, it took forever. We asked multiple times for more coffee and water but every day there was still just 2 packs of coffee and 2 bottles of water etc. For 3 people. We asked to get the room cleaned up while we where gone and it was not cleaned […] when we came back. It lacked in towels, and for more then half of our stay the room and hallway was stinking of marijuana. When we checked out Monday I was told I will be contacted by Jessica the General Manager for some kind of compensation and still to this date I have heard nothing from them. Very disappointing for an expensive Hotel like that. Read moreGenuine Hotels.com guest review
"Great hotel for NYC"
The hotel is very nice. It's about 2 blocks away from a Subway station, which made getting around easy. The rooms are small, but they were very clean, modern and extremely comfortable. The hotel has a bar/restaurant that had a good happy hour special. There are a lot of restaurants and shops on your way to the subway, and the neighborhood had a mix […] of residential and businesses, so it was quiet at night. I would definitely stay there again Read moreGenuine Hotels.com guest review
"A/C unit does not work properly!"
AC unit does not work properly. Room is warm all day. They triwd to fix it but they cluld not. Hotel provided a fan. This hotel IS NOT RECOMMENDED FOR SUMMERGenuine Expedia guest review
excellent, the staff excellentGenuine Hotels.com guest review
Staff very friendly and always available to answer any question.Genuine Hotels.com guest review
Liked it. Friendly staff, clean room, quiet neighborhood but not a creepy location, not right next to the metro station but only a block away from several metro lines, has a 24hr convenient store right around the corner, a whole foods market right across the street, a decent spanish seafood restaurant/bar only a block away.Genuine Hotels.com guest review
Nice small room. Noise wasn't bad from the street. Convienent to 7th and 6th avenues. Close metro subway access.Genuine Expedia guest review
"PERFECT FOR FIT PARENTS"
DONT USUALLY GO TO NYC TO EAT MEALS IN THE HOTEL, BUT THE BREAKFAST WAS HOME COOKED AND WE WATCHED A 7:45AM EPL SOCCER.....GREAT MEAL AND GREAT ATMOSPHERE...Genuine Hotels.com guest review
We were in town for a quick weekend trip. The room was tiny but clean and comfy. The neighborhood was charming and conveniently located without being congested. The staff were friendly and professional. We enjoyed our brief stay.Genuine Hotels.com guest review
Bed linens were great. Traveling with 3 women I felt the location wasn't the safest at night. There were many ruff looking pot smoking men right down the street that were out several nights. I won't book it again due to safety issues and the fact that the hotel wasnt anything special.Genuine Expedia guest review
"very pleased with our stay"
first off, Jennifer at the front desk was great...we extended our stay an extra night, and she upgraded us to another city view room, on the opposite side, so we got to see both views during our stay. everyone at the front desk was friendly and helpful. I was very nervous about an overnight stay in NYC, due to the bedbug stories.....but my fears were […] put to rest here, no bedbugs!!! Near the flatiron district, near madison square park and the shake shack!!!! We had a great time, Thanks, four points!! Read moreGenuine Hotels.com guest review
"Great boutique hotel excellently located."
Every member of the hotel staff is dedicated to customer service! Pleasant people in a great location, minutes from it all.Genuine Expedia guest review
"It was good"
The staff and sevice is excellent however the floor needed to be more properly cleanedGenuine Expedia guest review
Rooms very small but efficient. We were placed on second floor over bar canopy. Very noisy and inappropriate for kids. There for 2 nights so disappointed. Centrally located but construction all around somewhat sketchy area. Parking doesn't include a SUV ( small rav4) I had to park 3 blocks away. As the only driver with 3 kids very difficult.Genuine Hotels.com guest review
"Not a deal"
It was billed as a great discount but was not really that great.Genuine Hotels.com guest review
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