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  • Crowne Plaza London The City
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1 room,  2 adults 
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Room 1:

Crowne Plaza London The City - London

51.512289, -0.104925
4 stars
19 New Bridge Street, London, EC4V 6DB United Kingdom ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $329
available on 05/23/13
Price Match Guarantee
4.3 100 5

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    Landmarks near Crowne Plaza London The City

    • Unilever PLC Hotels - London 110 yards
    • London Blackfriars Station Hotels - London 110 yards
    • Blackfriars Underground Station Hotels - London 120 yards
    • London Blackfriars Station Hotels - London 130 yards
    • St. Brides' Church Hotels - London 180 yards
    • All landmarks in London

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    Overview of Crowne Plaza London The City - London

    Full-service hotel by London's South Bank

    Crowne Plaza London - The City has a great location, nudging up to the Thames. It's a few minutes' walk to Blackfriars Bridge, which opens up South Bank's sights and sounds. There, you'll find key attractions, such as London Eye, British Film Institute, and Tate Modern.

    Following a multi-million refurbishment in 2011, the hotel exudes a cool color scheme in its interior design. Three restaurants are available, and you're able to shake off the city in the on-site cocktail lounge. WiFi is offered in each guestroom, as is cable TV, and a safe.

    The hotel offers a theater-style meeting room that's able to accommodate 160 guests. There's also an onsite health center and sauna.

    Bathrobes are provided in each room, and aromatherapy spray is a standard amenity. Daily housekeeping and same-day dry cleaning are also offered.

    Blackfriars Tube Station is less than a 5-minute walk away, and the hotel is only a 2-minute walk from Fleet Street, the former home of British national newspapers.
    Image of Crowne Plaza London The City, London
    4.3 out of 5 Excellent (100 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    great hotel, right next to a tube station, very friendly staff, wifi in room, breakfast buffet somewhat pricey but very good selection. Reviewed by a Hotels.com guest on May 14, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $329
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe

    Standard, One Double Bed

    Suite, One Bed, City View

    Studio, One King Bed

    Standard

    Deluxe, Two Double Beds

    Club, One Queen Bed

    Deluxe, One Double Bed

    One Double Bed, Accessible

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa
    • Pets not allowed
    • Check-out time is: noon
    • Check-in time starts at: 2 PM

    Amenities

    • General
    • Air-conditioned public areas
    • Elevator/lift
    • Meeting facilities size (meters) - 37.2
    • Number of bars/lounges 2
    • Number of floors - 7
    • Number of meeting/conference rooms - 3
    • Number of restaurants - 3
    • Restaurant
    • Total number of rooms - 203
    • Rooms (all rooms include)
    • Bathrobes
    • Coffee/tea maker
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Private bathroom
    • Trouser press
    • See more room details
      • Air conditioning
      • Climate control
      • Minibar
      • Multi-line phone
      • Pay movies
      • Satellite TV service
      • Voice mail
    • Services
    • Laundry facilities
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Shoe shine
    • Tour assistance
    • Use of nearby fitness center (discount)
    • Valet parking
    • View more services
      • Babysitting or childcare
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Concierge desk
      • Currency exchange
      • Fitness facilities
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Business center
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Exhibit space
    • Multiple large conference rooms
    • Room service (24 hours)
    • Secretarial services
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Full breakfasts are available for a surcharge and are served each morning in the restaurant.
    Refettorio - This restaurant serves lunch and dinner. Closed Sunday.
    Chinese Cricket Club - This restaurant serves lunch and dinner. Some meals may not be served daily.
    Lobby Lounge - This restaurant serves breakfast, lunch, and dinner.
    24-hour room service is available.

    Recreation

    Recreational amenities at the hotel include a sauna and a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Running track/path nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: GBP 22.50 per person (approximately)
    • Fee for in-room wireless Internet: GBP 16.00 per 24-hour period (rates may vary)
    • Fee for wireless Internet in public areas: GBP 16.00 per 24-hour period (rates may vary)
    • Self parking fee: GBP 60 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in London, United Kingdom
    Map
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    Crowne Plaza London The City The City

    A short guide to The City

    The Business District's rich history encompasses dozens of ancient churches and monuments, the atmospheric Inns of Court, the Museum of London, and the Tower of London. Convenient for business travellers, it offers top quality lunchtime dining and historic pubs.

    see all hotels in London

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Unilever PLC - 100 yards
    • London Blackfriars Station - 100 yards
    • Blackfriars Station - 100 yards
    • St. Brides' Church - 200 yards
    • Fleet Street - 300 yards
    • Blackfriars Bridge - 300 yards
    • Old Bailey - 400 yards
    • Dr. Johnsons' House - 400 yards
    • St. Paul's Cathedral - 500 yards
    • London Temple Church - 500 yards

    3.0+ mi

    • London City Airport (LCY) - 6.7 miles
    • Biggin Hill Airport (BQH) - 14 miles
    • London Heathrow Airport (LHR) - 15 miles
    • London Gatwick Airport (LGW) - 25 miles
    • London Luton Airport - 28 miles
    • London Stansted Airport (STN) - 30 miles
    • Farnborough Airport (FAB) - 33 miles
    • Southend-on-Sea Municipal Airport (SEN) - 35 miles
    • Shoreham-By-Sea Airport (ESH) - 48 miles
    • Cambridge Airport (CBG) - 50 miles
    All hotels in London, United Kingdom
    Reviews
    • All (100)
    • Business (16)
    • Romance (5)
    • Family (16)
    • Friends (6)
    • Other (57)
    4.3 / 5
    Excellent

    Score breakdown (from 100 reviews)

    • 5.0
      (50)
    • 4.0
      (34)
    • 3.0
      (12)
    • 2.0
      (1)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.3
    • Comfort
      4.4
    • Condition
      4.4

    Reviews: Overall

    • <Previous
    • Page 1 of 2
    • Next>
    Crowne Plaza London The City - London
    4.0 / 5
    Excellent
    "easy access to all must-see sights"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    great hotel, right next to a tube station, very friendly staff, wifi in room, breakfast buffet somewhat pricey but very good selection.
    Genuine Hotels.com guest review
    4 night family trip in May 2013
    A Traveller
    US

    Crowne Plaza London The City - London
    2.0 / 5
    Fair
    "Lots of almost good things, but not quite"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    One of the main reasons we picked this place was because it was right by the Tube station. Unfortunately, the Tube was shut down for maintenance! Not the hotel's fault, but check ahead if this is an issue for you. The reception told us we would have a room with a view because we had to wait so long to check in, but we did not. The wifi cost was 16 pounds […] per day! The shower left a lot to be desired, with low pressure and awkward access even for one. No breakfast, wifi, view, Tube access, or satisfying shower at these prices left us unimpressed. The best thing going for this hotel was the very nice and helpful concierge and the great pubs nearby, Blackfriars and Ye Olde Cheshire Cheese. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    A Traveller
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was great - the staff was very helpful and assisted us as needed. We were there for Christmas and the staff provided note paper for notes to Santa and let the children leave out cookies. Santa also left each child a stocking! Rooms were very spacious and beds extremely comfortable. The food service was very slow - the only downside of our stay. […] Breakfast expensive but good. Read more
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    A Traveller
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Great hotel with great employees"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Front desk staff will do anything to please you, all you have to do is ask them. For example my daughter is pregnant and when she arrived to her room it smelled like someone smoked in it. She sprayed the room with perfume, but the smell was still there so we went to the front desk and they immediately changed her room. No questions ask and he even went […] to the room to help her move her luggage. Concierge was very knowledgeable and very helpful all the time. We had a wonderful time and the experience with the hotel was wonderful also. Read more
    Genuine Expedia guest review
    Other trip
    Dec 29, 2012
    Maribel
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Dec 21, 2012
    A Traveller
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Perfect!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I couldn't have been more comfortable!
    Genuine Hotels.com guest review
    Other trip
    Sep 29, 2012
    A Traveller
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Handy location with good size rooms."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Stay was very nice with a good size room you so rarely get in Europe and you can literally exit the Blackfriar underground station at a tunnel that is alongside the hotel. My only complaint was there was no place to print my boarding pass for my flight home.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    Kevin
    US

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent
    "Convenient to business location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The stay was very nice and the hotel was excellent. The staff was friendly and helpful. The hotel location for my needs was very good. My only negative was that the price on Monday night was quite high. It is a nice, clean hotel in a good location for business or touring London.
    Genuine Hotels.com guest review
    4 night business trip in Apr 2012
    Pete
    US

    Crowne Plaza London The City - London
    3.0 / 5
    Good
    "Great hotel, not the best location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It's a 10 min walk to either St. Paul or Chancery tube. I didn't like the area at night because most eateries close at 5 or 6 and streets are somewhat empty. It's a business/office area. Also, you could very well walk into other streets that are iffy. The service and quality of the hotel itself is great. If you have to stay close to a work/office location […] it's fine but I would not recommend it for leisure or tourism. Read more
    Genuine Hotels.com guest review
    7 night trip in Jan 2012
    A Traveller
    US

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent
    "Good hotel in the heart of the London business district"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    I stayed in a family room (two double beds) with my husband and two children. The hotel was modern, clean and had good service. I didn't think the beds were terribly comfortable (a little lumpy) but ok. There is a lot of construction on roads adjacent to the hotel right now so walking with a stroller was a bit challenging. Also since our trip was for […] pleasure, we found that the main sights were mostly on the other side of town. A great hotel for the business traveler, not necessarily so much for the tourist.... Read more
    Genuine Expedia guest review
    Other trip
    Nov 7, 2011
    A Traveller
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Great hotel! I would definitely stay here again."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a great hotel! Located in the financial district and right across the street from Blackfriars Station (Tube/Rail), this hotel was ideal for my wife and I. The staff were extremely curteous and helpful. The rooms were sufficiently sized and clean. Furthermore, the beds were comfortable and the room was quiet!
    Genuine Expedia guest review
    Other trip
    Sep 20, 2011
    A Traveller
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Good hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very good hotel.
    Genuine Expedia guest review
    Other trip
    Aug 29, 2011
    Marco
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Would definitely stay there again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    In addition to the excellent rate received through Expedia, i definitely received 4+ star service at this Crowne Plaza! Rooms were modern, clean and sufficiently spacious. the concierge/front desk staff were very friendly and extremely helpful and location was quite good as well. Many restuarants and shops close by and some key local attractions not […] to far away either. Would definitely stay here again when staying in London. Read more
    Genuine Expedia guest review
    Other trip
    Aug 24, 2011
    A Traveller
    US

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent
    "Crowne Plaza - great for business in London"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Crowne Plaza London The City Hotel - strangely convoluted name for a good hotel, very comfortable, clean and quiet although within easy walking distance of the City and St Pauls. Pleasing, warm ambience, good food, cheerful and alert staff. Highly recommended.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2010
    James T
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Oct 2010
    A Traveller
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "would go back again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, rooms extremely comfortable, clean, service was excellent.
    Genuine Expedia guest review
    Other trip
    Oct 7, 2010
    A Traveller
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Another fine visit!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I've stayed at this hotel several times and the whole Expedia Expierience was wonderfull.
    Genuine Expedia guest review
    Other trip
    Sep 4, 2010
    Carl P
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Great value great location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    The location in central London is perfect for anyone doing business, sightseeing or combining the two like we were. The walk to either the Temple or St. Paul's underground stations is less than 10 minutes and the Tate Modern is just across the Blackfriar's bridge. The room was spacious and nicely appointed, very comfortable bed. Located on the club-floor, […] the access to the Club Lounge was a significant benefit, particularly for a quick early breakfast. Unlike many hotels, the desk and chair actually provided a proper working height. I was most impressed that when I called about two minor maintenance issues, the response to resolve them was very quick. These are things we all expect but so seldom find! It is convenient on occasion to visit the restaurants in the hotel. I was not impressed with the dinner we had at the hotel's Chinese restaurant, but look forward to another meal at the Italian restaurant there. Read more
    Genuine Expedia guest review
    Business trip
    Aug 11, 2010
    A Traveller
    US

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent
    "Excellent beds and spacious modern rooms...but.."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Overall a nice hotel. Get what you expect a room in this price-level should offer, but no more than that. I found the traffic disturbing even when up in 5th floor. We were told all standard rooms were located in 1st floor. Short walk to Westminister, 5-7 min walk to Temple underground. Personally I would prefer a hotel closer to Oxford street/Picadilly […] circus. Still, with less traffic I would certainly choose this hotel again. Beds are one of the best I ever found in a hotel. The soap-box was empty on arrival, usually you expect the room to be ready for you. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Jul 2010
    A Traveller
    US

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Well located, although the closest tube station (Blackfriar's) is under renovation for at least another year. Because the tube is the easiest form of transport, this is something one must consider. Other than this, the hotel was very nice and the service was excellent.
    Genuine Hotels.com guest review
    8 night trip in Jun 2010
    Maria P.
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Crowne Plaza London The City - London
    3.0 / 5
    Good
    "Comfortblep"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed in the Crown Plaza just for a friday night. Everything was great. Comfortable and clean. The only bad point was the maid knocking on the door several times. Just remember to put up the do not disturb sign and it will be all good.
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    Cook
    AU

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent
    "GREAT HOTEL"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very close to Blackfiars Tube Station, lovely clean rooms, helpful staff, would stay again
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    A Traveller
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "amazing!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a wonderful time in the crowne plaza, fantastic hotel, amazing service, fabulous room with a view of the shard, gherkin, etc etc! Couldn't recommend this hotel highly enough!
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    Michelle
    IE

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Great hotel clean modern and spacious"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent hotel location really good and near to tube station on the circle line easy to travel around great rooms for a central London hotel clean and spacious reception area and bar are good to drink and eat near to some great areas for eats on the outskirts of town great place and would definitely return
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Great Modern hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Really clean hotel in a very good standard of decor. Would definitely use it again.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    GB

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent
    "Great hotel at a very good price."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Just across the road from Blackfriers Station was perfect as it made the city very accessible. Tesco right next door was handy for little bits and south bank was across the river. Only down side to the hotel was the Chinese Resturant was a bit expensive (didnt go to the italian after the fright we got) and the bathroom in our room was a little small […] with a little ware are tear. Other than that this was a great choice an those were only minor complaints. Would definatly revisit!!! Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    IE

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I stayed at the crown plaza when at Justin Beiber concert with my daughter and her friend. Hotel right at the Thames and situated across the road from Blackfriars rail links. For us really central. Rooms are clean and enough room. The beds are fantastic, lovely and comfortable mattress and pillows, can't fault this hotel, there is a Starbucks across […] the road. Would recommend and would stay again. Friendly staff as well. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Lesley
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "xx"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Spacious rooms, good service, clean, modern, acceptable restaurants, good location - generally very happy if a little expensive
    Genuine Expedia guest review
    Other trip
    Jan 11, 2013
    A Traveller
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Good Hotel for both Business and Leisure."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent hotel, well located both for tourists and business travel - as well as onward travel to other cities or London Gatwick Airport. Had an excellent experience, although Wifi is overpriced at £16 per day and breakfast at £25 per person - these are both optional and free wifi is available at a number of nearby pubs and coffeeshops. Staff were  […] outstanding. Read more
    Genuine Expedia guest review
    Other trip
    Dec 20, 2012
    Phil & Stace
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "fab!!!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We had a lovely stay at the Crowne Plaza - a nice hotel - would definitely stay there again - good facilities in the room - easy to get to the West End and other sightseeing areas.
    Genuine Expedia guest review
    Other trip
    Dec 10, 2012
    A Traveller
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Good location and comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Helpful and attentive staff. Bed was amazingly comfortable.
    Genuine Expedia guest review
    Other trip
    Nov 12, 2012
    A Traveller
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Great week-end break."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was an area that we have not stayed before in London but we were very happy with location. Could not fault the hotel very pleased with all the amenities and staff were very nice. Walking distance along the embankment for Covent Garden and theatre district. Right opposite hotel is tube with a direct link to paddington. A lovely old historic pub called […] the 'Blackfriars' right opposite with good food and lots of character - a must to try. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Nov 2012
    Lyn
    GB

    Crowne Plaza London The City - London
    3.0 / 5
    Good
    "Nice hotel shame about the facilities and service"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed on a Sunday night.... Italian restaurant closed.... bar closed.... way too few staff serving and those that were didn't know anything about restaurants being closed or what was open. Eventually got room service which was promised in 20 mins and received cold after complaint in 50 mins! Not what you would expect in paying the money for a luxury […] hotel. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "A friendly hotel for families."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We had a wonderful stay at The Plaza. The staff were very helpful and the hotel was extremely welcoming to us and our children. We were asked to vacate the bar at 9pm as we had children (aged 8 and 12) with us. This was done in a very polite manner, but it would have been nice to have been offered an alternative venue for our family to have a night […] cap to complete our day. Read more
    Genuine Expedia guest review
    Other trip
    Nov 1, 2012
    ThePaynes
    GB

    Crowne Plaza London The City - London
    3.0 / 5
    Good
    "Expected more for the price"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Very low water pressure meant it took hours to run a hot bath Very small bar with not enough tables ... but only table service?!? Disapointing for the price.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Paul
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Great hotel in a good location."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location. Helpful staff. Clean and bright. Good sized rooms. Down sides: Expensive breakfast at £20! Bar closes and then the service is very slow for food and drinks.
    Genuine Expedia guest review
    Other trip
    Oct 29, 2012
    A Traveller
    GB

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent
    "Fine hotel with fantastic location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Fine hotel with fantastic location (near the tube & train station). Very big minus for not having free wireless connection. For the hotel with such a high ratings that's a shame. Staff is friendly and rooms are nice.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    Max
    IE

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    Viv webb
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Best mid-priced hotel in London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel and it's staff we're the best I've experienced for a fraction of the cost I usually pay. And if you're on a budget, yes, you can stay in London for slightly cheaper, but I very much doubt you'll enjoy the experience..this is definitely worth paying that little bit more for. The breakfast is also a good option as is the room upgrade to the slightly […] more plush top floor with good views of St.Paul's Cathedral (in our case). So to sum the Hotel up in one word: Nice. Read more
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    GB

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent
    "London City Break"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I cannot fault the comfort and cleanliness of the hotel room, very good indeed. My biggest criticism was the front desk service and seemingly how slow things were there. This is not a criticism of the very helpful team there, although every time I needed to visit the reception desk, irrespective on the time of day; there was a large queue forming and […] therefore a long wait. This was certainly evident at both check in and check out, although not exclusive to. Management need to utilize the fact that there are 4 working terminals, but only 2 team members' working. Read more
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    Mark
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    David
    GB

    Crowne Plaza London The City - London
    3.0 / 5
    Good
    "Disappointing for the price"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      2.0
    The Crowne Plaza is an expensive hotel in a superb location. Unfortunately it now is resting on its laurels. The safe in my room malfunctioned and it took many repeated phone calls, 5 people 24 hours to get it open. The service was wholeheartedly average; phone manners poor and promises/assurances made not kept. The room service food was also very underwhelming. […] I will spend my money elsewhere next time. Read more
    Genuine Hotels.com guest review
    3 night business trip in Jun 2012
    A Traveller
    GB

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    clean and comfortable hotel well located for Tate Modern, St Paul's and Shakespeare's Globe.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    Andrew
    GB

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent
    "Overall good experience"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We were disappointed that we rang for Chinese food on Saturday night as advertised in the Dining In menu to find that it was closed/not available. We chose alternative food from the menu and also asked for advertised Ben and Jerry's ice cream, again to be told that this was not available.
    Genuine Expedia guest review
    Other trip
    Apr 9, 2012
    A Traveller
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Best business hotel."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Clean warm excelent staff, the best breakfast ever in any hotel, everything tasted delicious. Dinner tasted good but Italian restaurant cold not inviting not cosy and no traditional dishes on menu. Staff excelent. Room very good.
    Genuine Expedia guest review
    Other trip
    Feb 18, 2012
    David
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Crowne Plaza London City"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Rarely do I give max marks to anything but this place was excellent. Wouldn't blink about staying there again.
    Genuine Hotels.com guest review
    1 night trip in Aug 2011
    A Traveller
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "CROWNE PLAZA LONDON THE CITY"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Crowne Plaza was just an the perfect location close to St Pauls Cathedral. The cleanliness, food, friendliness of staff, everything about the entire stay was just perfect. I would recommend anyone to stay there, whether it be for business stay or holiday. It also accommodates 4 people in 1 room, so very suitable for families.
    Genuine Hotels.com guest review
    4 night family trip in Jul 2011
    Zaneta G
    AU

    Crowne Plaza London The City - London
    1.0 / 5
    Poor
    "average hotel"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    breakfast was not included in the price so they try to sell me a daily breakfast at 50 pounds daily :( room deluxe?? they didnt clean the room at all , i stayed 3 days the come once but late in the afternoon
    Genuine Hotels.com guest review
    4 night family trip in Jul 2011
    leonardo lr
    GB

    Crowne Plaza London The City - London
    4.0 / 5
    Excellent
    "Convenient for the city"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2011
    A Traveller
    GB

    Crowne Plaza London The City - London
    5.0 / 5
    Outstanding
    "Crowne Plaza The City - Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Booked this hotel for a 1 night stay for a works dinner on a Friday night, got a discounted rate because of weekend. Room was gorgeous, modern & clean. Plenty of space there too. My husband doesn't like lifts so we asked for a low floor and if we could use the stairs. They were located behind reception and we had to go through some staff areas, but […] they were happy to accomodate us. Its strange that stairs aren't more accessible. There were some funny smells in the reception area, not sure if they were having problems with the drains, but the smell hadn't reached the rooms. This didn't detract from our stay. Its around the corner from St Pauls, great location. Would recommend this hotel. Read more
    Genuine Hotels.com guest review
    1 night business trip in May 2011
    A Traveller
    GB
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