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Sheraton Kona Resort & Spa at Keauhou Bay, Hawaii (The Big Island)

4 stars
78-128 Ehukai StKailua-KonaHI96740United States of America, ‏‎855-239-9480
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Good3.9 / 5
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Food
Food is all right
Breakfast
Bad breakfast
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From 1,837 reviewsTripAdvisor Traveller Rating

Sheraton Kona Resort & Spa at Keauhou Bay, Hawaii (The Big Island)

Hotel Info: ‎866-539-8117‎

from $199
  • Room, Partial Ocean View
  • Executive Suite
  • Room, Mountain View
  • Suite (OHANA)
  • Ohana Suite Escape
  • Room, Oceanfront
  • Room, Ocean View
  • Executive Suite
  • Oceanfront
  • Ocean View
  • Oceanfront Escape
  • Ocean View Escape
  • Partial Ocean View
  • Partial Ocean View Escape
  • Mountain View
  • Mountain View Escape
  • Room, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 519 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets stay free

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3 mi

  • Free shopping center shuttle

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 35.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge/valet service
  • Self parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 25

Self parking costs USD 12.00 per night

Valet parking costs USD 6.00 per night

Rollaway beds are available for USD 70 per night

Breakfast is offered for an extra charge of USD 22.99 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 14.99 per night (rates may vary)

WiFi is available in public areas for USD 14.99 per night (rates may vary)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts 2
  • Full-service spa
  • Spa tub
  • Waterslide
  • Tennis on site
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 9840
  • Conference space size (meters) - 914
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished lanai
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Outdoor tennis courts 2
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/boogie boarding nearby

Sheraton Kona Resort & Spa at Keauhou Bay, Hawaii (The Big Island)’s small print

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 35.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge/valet service
  • Self parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 25

Self parking costs USD 12.00 per night

Valet parking costs USD 6.00 per night

Rollaway beds are available for USD 70 per night

Breakfast is offered for an extra charge of USD 22.99 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 14.99 per night (rates may vary)

WiFi is available in public areas for USD 14.99 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Sheraton Kona Resort & Spa at Keauhou Bay, Hawaii (The Big Island)

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