This hotel needs a pool, a friendly staff,Genuine Hotels.com guest review
Everything was soooooo great EXCEPT the bed was sooooooo uncomfortable - rock hard !!.....this is what can happen in a place where each unit has a private owner -- no consistency on bedding, and more hours are spent in the bed than any other place.....if the bed had been comfortable, I would not be able to say enough good thtings about this place....but […] something definitely needs to be done about the bedding.......some other guests complained to us about theirs as well !! Maybe the condo assoc. could require a certain quality of bed in each unit,,,,,,just a suggestion !! Sorry to say we will probably stay in a hotel next year just because of the bedding !! Read moreGenuine Hotels.com guest review
Staff was great, very accommodating. We chose an ocean view room, the balcony , view of ocean and park were great.Genuine Hotels.com guest review
We had a one bedroom with view of the park the first three nights. The hairdryer didn't work, TV didn't work most of the time, and the clothes dryer didn't heat up. The management was very good at addressing each problem, but when they couldn't fix everything, they up graded us to a better unit for the rest of our stay.Genuine Expedia guest review
"Great Location Condo"
We were pleasantly surprised with the great location-next to the beach. Our room was very quiet, considering we were next to the elevator. The A/C in the room was a little loud-older model. And housekeeping did not come the first day. Other than that, it was great and we would return again.Genuine Expedia guest review
"Castle Waikiki shore"
Great ocean view for good price.Genuine Hotels.com guest review
"Honeymoon in Hawaii!!!"
It was great to be in a one bedroom condo on the 15th Floor "Pent House" without kids running around on the floor. The only part I wish would be great is to have a room not next to the elevator and more of the beach view not the Army Muesum but overall great!!Genuine Expedia guest review
I STAYED FOR 1WEEK. HOTEL STAFF IS VERY KINDNESS. I RECCOMEND THIS HOTEL!!!!Genuine Expedia guest review
"Location is the all and only value of this hotel"
We have stayed for 6 nights at 2 beds/1 bath room on 7th floor. The location is the best without any question. Just in front of the beach and just one block from Waikiki Beach Walk. Very convenient for young couple and family with children. My room had an excellent ocean view. Although the room are renovated and kept clean, facilities are very old. […] Noisy A/C did not work suddenly at the last night of our stay. Locks of the door to the balcony was broken. Bath is too small to use. While sleeping, I felt that the building itself was slightly shaking. My wife felt same way. This might be due to the shape of the building (long and narrow, old tall slender building). Staff service really depends on who you talk. I completed the registration in the morning, and checked-in in the late afternoon.The women staff who helped my registration was super. Adequate explanation, prompt paper work, kind and friendly response. However, I was disappointed with male staff who helped my check-in. He spent 5-10 minutes in meaningless chattering with young guest couple, while making me wait in line. When I said I wanted to pick up suit cases that I left at the registration, he suddenly said to me with loud anger tone, "I undersrtand that and will take care of it. You just think about relaxing on the beach", and just unlocked the storage door without any words. No assistance. It was enough experience that made me think no-more-stay here. Read moreGenuine Expedia guest review
Great location at a fair price. Kitchenette and washer dryer a plus. Parking is tight but that everywhere in Honolulu. You can't go wrong with this one rooms were very nice and spacious. Great view even on the park sideGenuine Expedia guest review
"Waikiki Shore - Delux ocean view studio"
Excellant Bargain. Although an older style, the room was very clean & spacious compared to friends who stayed at a pricer hotel down the beach. Our room had a beautiful view overlooking ocean and park. Their's had no view to speak of. We were able to leave with our clothes clean, thanks to washer and dryer. They had to go to a laundry facility. Ours […] had full kitchen with microwave. They did not even have a microwave. Note that the Delux ocean view studio is 5th floor and higher. We were on 6th floor. To me the only thing missing was a full-size tub because the studio only had a small tub (about 4 feet long) Will stay there again when we go back. Read moreGenuine Hotels.com guest review
Response by Castle Waikiki Shore First of all thank you very much for both choosing the Waikiki Shore for your recent vacation to the Islands and for the comments made online about your vacation here at the Waikiki Shore. We endeavor to do our best in serving all of our guest. In my years of experience in the Hospitality arena I find that there are three main points that I feel must be consistent and right in being successful and they are: * Price * Service and for us in Hawaii I call it "Service with Aloha" * Cleanliness I hope we were able satisfy you in these three areas. Again I am glad we were able to satisfy your needs and hopefully made your vacation a memorable one. I hope we are able to be your home away from home for future visits to Oahu and Hawaii.
"Castle Waikiki Shore-BEST LOCATION IN WAIKIKI"
This is the very BEST location in Waikiki. We stayed the first week at the Wyndham and then we had to move to another hotel. Our stay at Castle Waikiki Shore was much much better. The atmosphere was much more pleasant. The beach was less crowded. Te lanai was excellent even if we had a garden view rather than an ocean view. Our view had the best of […] both worlds, partial garden and partial ocean. The garden view was beautiful, clean, and well landscaped. If we ever return to Waikiki, we will definitely stay here again. We will never stay at Wyndham again. Read moreGenuine Hotels.com guest review
Response by Castle Waikiki Shore Thank you very much for your generous comments. We make every attempt to satisfy all of our guest and will always put our best foot forward. Each day we strive for consistency. We look forward to serving you once again in the very near future.
Great place to stay with kids. Full kitchen, washer/dryer, all very helpful and yet hard to come by in Waikiki. Make sure you're there on a Friday night to take advantage of the view of the fireworks at the HIlton. In fact, the view is pretty awesome any time, but Fridays are special. Would recommend it to anyone.Genuine Expedia guest review
"Loved this place!"
We adored this place, right on the sand. The furniture was a little outdated, but it had new kitchenette cabinets and sink and flat screen tvs. The place was clean and the staff was friendly and helpful. Nothing like being right on the beach in Waikiki and loved being able to do my laundry.Genuine Hotels.com guest review
Response by Castle Waikiki Shore Your review is very much appreciated. In traveling today one must be concern about all cost and the fact that all of our rooms have a Kitchenette or a full kitchen and a Washer/Dryer which are great amenities. It also allows one to consider to just bring a carry on as you can do needed laundry cleaning within the confines of your own room and therefore need not have to bring more clothing then necessary. You can also have breakfast and lunch on the lanai looking over the park and beach area which is so beautiful. All of these amenities allow one to truly save on travel expenses. But if one prefers not to cook there are many restaurants within minutes of the Waikiki Shore.
"Better than we expected"
Between old and new but clean and comfortable , rate is very reasonable , location , one of the best I think , I have lots of post card pictures from our balcony , will definitely recommend to family and friends.Genuine Expedia guest review
Great room,fantastic views,beach and park like surroundings at your door stepGenuine Expedia guest review
"Great choise of place"
This hotel is in a great location. It is right in Waikiki in front of the beach. You can enjoy every sun set right from the balcony in your room. Great shopping and good restaurants just a block from the hotel. Price, location & facilities would make this one of your best hotel stays. I would go back any day.Genuine Expedia guest review
"would go back"
my reservation was wrong when we arrived. I had a confirmation from expedia for a 2 bedroom unit, their reservation was for a 1 bedroom unit, with no 2 bedroom units vacant. we had to switch rooms during our stay, but the desk staff was very helpful, and we actually had an upgrade for two nights. I would go back again, but would verify my reservation […] with the hotel first. Read moreGenuine Expedia guest review
convenient location, decent walk to beach, good for familiesGenuine Expedia guest review
Close to food, beach, museum, and bus stop. Great views! Small room with Nice little kitchen.Genuine Hotels.com guest review
Awesome, my partner and I had the best time. The people were great and so was the weather. All round a great getawayGenuine Expedia guest review
"Unremarkable at a great location."
Great Location.. its right on Waikiki beach, and a very short walk to great shops and restaurants. The cost of the accommodation was significantly lower than other hotels on Waikiki beach. This I assume, is because it is an 'ageing' complex and it won't impress... It is completely 'No-frills'. It must be said though that despite this, it is kept clean […] by the cleaning staff. Look out for Isaac and Rosemary; two very helpful, friendly and efficient reception team members. A NOTE TO THOSE THAT HAVE NEVER BEEN BEFORE: 1) Our problem with our accommodation was that 'two twin beds' isn't two double-bed sized beds; it apparently means two single beds. The issue with this was that both my brother and I are 6'2'' and 6'3" respectively, and thus needless to say that our feet hang off the end of the bed. 2) Additionally, the shuttle companies and tour companies that we used, didn't seem to know of this hotel and where it was located. Instead we used the Outrigger Reef Hotel (Next door) for all of our pick-ups. 3) Place the 'Do Not Disturb' sign outside if you plan to rest past 8:30 am and don't wish to be disturbed. Would I return to this hotel the next time I return to Honolulu? No. Would I recommend it to friends/family? Yes: If they're on a very tight budget and just want clean, secure accommodation at a great location. No: If they want a hotel with standard-level amenities, and don't want 'bits and pieces' not to work/ work properly. Read moreGenuine Expedia guest review
A large and well equipped room, with 180 degree views - everything we hoped for and more.Genuine Hotels.com guest review
Great location and good value for money even though a little tired but kept very clean. Air con noisy but with breeze you don't really need it.Genuine Expedia guest review
"A very pleasant surprise"
We had a great stay, apartment was bright, airy and spacious. Right on the beach the views were fantastic. We were on the 9th floor. Staff very helpful. overall a great stay and would stay again and recommend to others.Genuine Expedia guest review
"A pleasure doing business with."
Very friendly people and offered a high level of customer service. They were always there to help out.Genuine Expedia guest review
"A vacation in paradise"
We arrived very late after a delayed flight, arrangements were made which gave us access to our suite. We had a penthouse suite which was breathtaking as were the views. Isaac and the staff in reception were brilliant. Its was an absolute pleasure to stay at the Waikiki Shore. We are a widely travelled couple and we rate this holiday and complex 10 […] out of10. The location, beach, shops, bus stops were all on the door step. A perfect holiday. Read moreGenuine Expedia guest review
"Great west facing view and convenient location"
The room was a spacious penthouse room, very comfortable. The great feature was the magnificent view over the adjacent reserve and the coast. For the late afternoon drink on the balcony, the west-facing room has too strong an exposure to the sun, but this can be mitigated by the canvas awnings, which of course restrict the view somewhat. The location […] is excellent, handy to the beach and to lots of shops and restaurants and close to bus stops. The staff were very cooperative in letting us into the room early on the first day. There is no gym or swimming pool in the hotel but the beach is so close this does not matter. I have no hesitation in recommending this hotel to all except maybe families with young children, for whom the balcony could be risky. Read moreGenuine Expedia guest review
"Great Location but"
Location fantastic, balconys facing the park get very hot in the afternoon. Felt staff at front desk were disinterested and could have been more helpful. Quiet location, airconditioner was quite old and noisy but this may not apply to all rooms. Despite the above comments would still stay there again, but shop around you may get more for your money […] elsewhere. Read moreGenuine Expedia guest review
The room was dirty, the shower not working properly, TV reception poor, free Wi-Fi not working,coffee maker not working, very noisy at 2am with banging and garbage being moved in the alley way between us and the hotel next door. Some renovations taking place above us with drilling and banging. We found old clothes in the dresser drawer in the bedroom. […] My husband complained about the noise of the air con the first morning but management could not change our room due to high occupancy. We had booked 2 rooms , one for us and one for our friends,and the difference in the two rooms was amazing even size wise and condition of unit, TV reception and cleanliness we actually thought we had been given a studio unit by mistake as it was so small compared to theirs and our costs were the same. Read moreGenuine Expedia guest review
Response by Castle Waikiki Shore Aloha, We appreciate you taking the time to comment as this will only improve our service and make us a better place. We will review with our housekeeping/maintenance staff regarding cleaning and that all items in the units are working properly. We are a great location and a wonderful place to stay and hope that you will consider staying with us again. Mahalo!
"Great place to stay in Hawaii"
Sensational location. Short walk to the beach, Main Street and places to eat. Also close to tour buses or public buses. Had an ocean view room which lived up to its name without having to look around the balcony to see the ocean.Genuine Expedia guest review
"Good if your room is located on ocean end."
Good location if on ocean end. We had requested storage of luggage because of early arrival and were pleased to find our room ready and waiting when we arrived at 10am.Genuine Expedia guest review
"Best Value for Beach Front, Waikiki"
Excellent location. Beautiful view. Walking distance to shopping, swimming, surfing etc. Best deal for beachfront location.Genuine Expedia guest review
Great spot, great view, bedding a little uncomfortable everything else fab.Genuine Expedia guest review
Basically okay, clean, water not hot enough. Quiet and staff very helpful.Genuine Expedia guest review
"Very good value for on Waikiki beach"
Suited our needs perfectly, very handy locallity. Older building but in very good condition, felt secure in the place.Genuine Expedia guest review
Response by Castle Waikiki Shore Aloha, Mahalo (Thank you) for your kind comments and recommendations. We are centrally located amongst numerous shops and restaurants in Waikiki along with being a beachfront property. We look forward to welcoming you back to the Castle Waikiki Shore. Mahalo!
"A good place to stay"
we were very pleased with the hotel and would go back againGenuine Expedia guest review
A totally enjoyable experience, great views nice people.Genuine Expedia guest review
We were very happy with our apartment accommodation with everything within walking distance such as bus stops, ABC store etc. We had a lovely view overlooking the gardens and also a view of the beach. Would highly recommend this hotel to both family and friends as the room was spacious and very comfortable. Loved everything about it. Thank you to very […] helpful and friendly staff members for making our 10 days most enjoyable. Read moreGenuine Hotels.com guest review
The hotel is situated in a perfect location, close to everything. Amazing views from the rooms and it is very neat and tidy. The only issue was some of the reception workers were not very pleasant or friendly. They didn't want to help with catching buses and expected us to find our own way because the travel guy had left for the day. Overall I would […] go back as that small issue is very little in comparison to the amazing stay tgat you are able to enjoy. Read moreGenuine Expedia guest review
"Close to Waikii Beach"
We were very happy with the accomodation it was central very clean and suited us to what we were looking for in the price range Very good value for money and would definately stay there againGenuine Hotels.com guest review
"Best location, comfortable accommodation"
Big attraction of the place is the awesome location, right on the beach and very close to centre of Waikiki. The accommodation is a 'condo' building built in the 1960's and rooms are quite large, however the quality of each would be limited by whoever owns it, no doubt leading to some mixed reviews regarding furniture, fitting, upkeep etc. We stayed […] for a week and found the service really good. Worth upgrading to an 'ocean view' room as given the park next door there's excellent uninterrupted view from your balcony. Free cable internet provided. There’s a few basic, small shops under the hotel, including subway, general store, take away food and water equipment hire (although this gear is heaps cheaper 50mtrs away along the beach). Would certainly recommend. Read moreGenuine Expedia guest review
We have returned to this Hotel and just as happy with staying there this time as before. Great kitchenette and laundry facility in room. You couldn't ask for a better location. Beach out a private door, close to lots of great restaurants, bus stop to Alamoha very close. Also a new Ross store opened only two blocks away. With all that the icing a the […] cake is the spectacular view and the magic sunsets. Read moreGenuine Expedia guest review
"Waikiki Beach, its on it!"
This hotel has awesome views, and a great location, will be back there for another holiday soon.Genuine Hotels.com guest review
"Waikiki Shore ok"
My main complaint is I booked a king size bed and what we got was to single beds pushed together, and the were not king singles as me and my wifes feet hung over the edge of the bed. The room was dated looked to be from the 60's, The walls were thin and it was noisy. The location can't be beat and the ocean view was great. As this was a condo the other […] rooms could be more modern as they would have other owners. Read moreGenuine Expedia guest review
The location is great but the building is showing its age and the room layout is poor. The Air con unit is wall mooted and located at the same level as, and a metre from the bed. Almost impossible to use during the evening. At least there is a ceiling fan. Housekeeping is mediocre and stingy with no replacement of basics like tissues etc.Genuine Expedia guest review
"Castle Waikiki Shore"
Wife and I, had a studio with kitchenette which was great value for the price - clean, nice bed, very little noise from level 8, great views, close to everything, pleasant staff - will definitely stay there again. Has not got the bells and whistles of the more expensive hotels but we were really happy there.Genuine Hotels.com guest review
"Castle Waikiki Shore"
well serviced daily - suite facilities very handy - being able to do daily washing a big bonus - convenient locationGenuine Hotels.com guest review
ホノルルマラソンの宿泊で利用しました。15時チェックインですが13時過ぎの到着でほんの少しまってお部屋に入れありがたかったです。12階のデラックスオーシャンビュースイートのお部屋でとても広く解放感があり快適でした。フルキッチンで食洗機や炊飯器がありバッチリ！ランドリーも乾燥機がついており、洗剤もおいてあって痒いところに手が届くそんなコンドで大満足ですGenuine Hotels.com guest review
１１月下旬から６泊で滞在。７０代の両親と３人。５階のオーシャンビュー、１ベッドルームの部屋だった。何よりもリビングとベッドルーム、カウンターキッチンの開放感がよい。海外旅行にあまり慣れていない両親も「ホテルの部屋と違ってゆっくりできる」大満足で、観光後には「『家』の方向はどっちかな？」と話していたほど。キッチンの調理器具も充実しており、朝食はほぼ毎日、ラナイで海を見ながら優雅に摂れた。ホテル裏のビーチからはダイヤモンドヘッドと海の景色もよく、立地もワイキキビーチウォークなどのそば。施設がやや古めでブラインドカーテンが開けにくかったりしたのが、しいてあげればマイナスポイント。総合的にはとてもくつろげる部屋だった。Genuine Hotels.com guest review
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