"Very good, budget friendly hotel"
For the price and the location, this was definitely a diamond in the rough compared to higher priced hotels in the area. The view was amazing if you get the beach side view. My only qualms with the place is the parking. Very tight spaces. And the towels didn't look as clean as you would expect. But overall, if you're on a budget and really are the type […] to do more outside of your hotel this is very good place to stay indeed. Read moreGenuine Expedia guest review
"Stay someplace else."
Outdated, should have stayed in the Outrigger Reef next door. No pool, no restaurant, not much parking. staff not extend much Aloha.Genuine Expedia guest review
"Fun in the Sun"
Had a wonderful stay. Hotel was right on the beach with a beautiful ocean view.Genuine Expedia guest review
Great views. We stayed on the 15th floor. It was awesome. We had both ocean views and city views. The room itself was nice. We had everything we needed. It was nice to be right on the beach. The area was great. It was right in the middle of all the excitement. Would recommend, and would stay there again.Genuine Hotels.com guest review
"Condo vs. hotel"
Well located hotel, steps from the beach. While the hotel offers absolutely no amenities, the Outrigger on the Reef is next door and you can use the pool and business center, shop at the market and grab a bite at the restaurant. The staff at Castle Waikiki Shore is pleasant but make no mistake that this is not a hotel experience. My room was spartan […] and I found out that I had paid $100 more per night for a studio condo than a friend on a different floor, so check around thoroughly before you book. All in all, for just a few bucks more, I would have preferred to have stayed at the Outrigger and will do so next time. Read moreGenuine Expedia guest review
Response by Castle Waikiki Shore Thank you very much for your comments on your recent visit to Hawaii and the island of Oahu. I am sorry to hear of your simple displeasure due to the lack of amenities. Everyone views their concerns and I welcome all comments as they better assist us in serving all of our guest. Expectations from each guest vary and thankful in most cases guest are extremely happy here at the Castle Resorts Waikiki Shore. Our location being right on Waikiki beach with that big blue Pacific Ocean is a welcome sight for most travelers, but of course there those such as yourself that prefer to have a swimming pool and for that may I apologize. There are so many restaurants of various cuisines within a minutes’ walk of the Waikiki Shore and also have a kitchen and a washer dryer in the room are amenities that hotels typically do not have. What is most important to us is that visitors to the Islands are happy with their vacation no matter where they chose to stay. We are ambassadors to the islands and guest/visitor satisfaction is the most critical criteria for all hotels and condominiums. If ever your return and I may be of help in anyway please do not hesitate in contacting me directly. Mahalo Nui Loa
"A good place for one who wants to dine in."
Our room was comfortable with a beautiful view. This property is both hotel & privately owned condos on the beach. The front desk people were polite but didn't give us information about some amenities available to us - beach towels, discount card for a nearby restaurant. And when we needed info. about locating an Internet Cafe to confirm our flight […] reservation we were given the wrong info. & wandered around before we finally got good directions. The plus was that we did save money on dining out by going to Walmart to shop for food, we had some meals & drinks in the condo. However, I missed the attention & service that you get in a hotel. I also thought the maid should have washed the dishes, done a better job on the floor & bathtub. Read moreGenuine Expedia guest review
Nice condo for the price and excellent location. Best view of any Waikiki hotel.Genuine Expedia guest review
"Great Place To Relax"
We had a one bedroom ocean view on the 5th floor. It overlooked Fory DeRussey park, many beautiful trees and plants and had a nice view of the ocean. The lanai had a table and many chairs to sit on. The room was very clean and the staff kept it very clean during our stay. The kitchen and in room washer/dryer made it great for our family of four. The […] building is older, but still very nice. We just wanted a nice room to relax in and sleep in as we were out all day doing stuff. This room was great for that. There are no restaraunts on the property other than a Subway and a steak shack, but there are tons of places to eat within a few minutes walk. There is no pool, but the beach is right behind the hotel and the Pacific Ocean is pretty good substitute for a pool. They have free beach towels at the front desk. My only complaint was the bed. It was far too firm for me and the "king" we had was really two double mattresses siide by side. Other than that, it was a great place to stay. Read moreGenuine Expedia guest review
Response by Castle Waikiki Shore Mahalo nui loa (Thank you very much) for your comments on your recent visit to Oahu and the Castle Resorts Waikiki Shore. I am sorry the bed did not agree with the comfort level you were hoping for, but as you mentioned everything else was great. The Waikiki Shore is the only condominium on Waikiki Beach and although the building is a little older, it has been maintain very well and is like a diamond in the rough. As you mentioned we do not have a man made swimming pool but we have the largest natural salt water pool on island which is the Pacific Ocean. We pride ourselves and strive to serve our guest with our ALOHA services which relate to service with a smile, very well maintain clean rooms at a great price. I do hope you have an opportunity to once again return to the Islands and the Castle Resorts Waikiki Shore.
"Waikiki Shore: A Dimond in the Rough"
We loved this place. No it is not the Trump Tower, but it was on the beach and had everything you need for a great stay! We were in room 1214. The view was fantastic!! There was a fully equipped kitchen, although other than the refrigerator, I didn't use it. One note: the coffee is provided the first day free, after that it is $1/package. There was […] a washer and dryer (I took single packets of wash soap I purchased before had as well as a few dryer sheets from home) and it was great to not have to take a bunch of dirty cloths home! Next door at the Outrigger Reef there is the Shore Bird Restaurant & Beach Bar. It was great! They have a wonderful breakfast buffet. Dinner is a salad bar and you cook your own meat on a big grill. It was fantastic!! Warning: Be careful going in the water outside the hotel. There is a lot of coral and the bottom is very rough! You can eaisly cut your feet! There are buses and trollys for everything so if you don't want to drive, garb a bus schedual. They are easy to use and cheaper than a cab. Our favorite tour was the Enoa tour to Pearl Harbor. I wish we would have booked the larger one now. I thought the small one would be ok, but if you have not seen it all, it is worth the money!! The Sunset Dinner Cruise was very nice. The food was great and it is worth it at least once. Lots of forgin tourists were on this tour. If we go back we will stay at the Waikiki Shore! It is a real gem! Read moreGenuine Expedia guest review
This hotel needs a pool, a friendly staff,Genuine Hotels.com guest review
This hotel needs a pool, a friendly staff,Genuine Hotels.com guest review
Everything was soooooo great EXCEPT the bed was sooooooo uncomfortable - rock hard !!.....this is what can happen in a place where each unit has a private owner -- no consistency on bedding, and more hours are spent in the bed than any other place.....if the bed had been comfortable, I would not be able to say enough good thtings about this place....but […] something definitely needs to be done about the bedding.......some other guests complained to us about theirs as well !! Maybe the condo assoc. could require a certain quality of bed in each unit,,,,,,just a suggestion !! Sorry to say we will probably stay in a hotel next year just because of the bedding !! Read moreGenuine Hotels.com guest review
Staff was great, very accommodating. We chose an ocean view room, the balcony , view of ocean and park were great.Genuine Hotels.com guest review
We had a one bedroom with view of the park the first three nights. The hairdryer didn't work, TV didn't work most of the time, and the clothes dryer didn't heat up. The management was very good at addressing each problem, but when they couldn't fix everything, they up graded us to a better unit for the rest of our stay.Genuine Expedia guest review
"Great Location Condo"
We were pleasantly surprised with the great location-next to the beach. Our room was very quiet, considering we were next to the elevator. The A/C in the room was a little loud-older model. And housekeeping did not come the first day. Other than that, it was great and we would return again.Genuine Expedia guest review
"Castle Waikiki shore"
Great ocean view for good price.Genuine Hotels.com guest review
"Honeymoon in Hawaii!!!"
It was great to be in a one bedroom condo on the 15th Floor "Pent House" without kids running around on the floor. The only part I wish would be great is to have a room not next to the elevator and more of the beach view not the Army Muesum but overall great!!Genuine Expedia guest review
I STAYED FOR 1WEEK. HOTEL STAFF IS VERY KINDNESS. I RECCOMEND THIS HOTEL!!!!Genuine Expedia guest review
"Location is the all and only value of this hotel"
We have stayed for 6 nights at 2 beds/1 bath room on 7th floor. The location is the best without any question. Just in front of the beach and just one block from Waikiki Beach Walk. Very convenient for young couple and family with children. My room had an excellent ocean view. Although the room are renovated and kept clean, facilities are very old. […] Noisy A/C did not work suddenly at the last night of our stay. Locks of the door to the balcony was broken. Bath is too small to use. While sleeping, I felt that the building itself was slightly shaking. My wife felt same way. This might be due to the shape of the building (long and narrow, old tall slender building). Staff service really depends on who you talk. I completed the registration in the morning, and checked-in in the late afternoon.The women staff who helped my registration was super. Adequate explanation, prompt paper work, kind and friendly response. However, I was disappointed with male staff who helped my check-in. He spent 5-10 minutes in meaningless chattering with young guest couple, while making me wait in line. When I said I wanted to pick up suit cases that I left at the registration, he suddenly said to me with loud anger tone, "I undersrtand that and will take care of it. You just think about relaxing on the beach", and just unlocked the storage door without any words. No assistance. It was enough experience that made me think no-more-stay here. Read moreGenuine Expedia guest review
"Spacious hotel within a few steps of the Beach"
Well laid out apartment with everything from full Kitchen & Laundry facilities to comfortable beds etc except for a pool but this is not a negative as the beach is outside your door. Ideal for families. Hotel has security on site. Kenny & staff are efficient and polite. Great experience.Genuine Expedia guest review
"Right on the beach, very nice."
Good but disappointed we could not use the pool next door.Genuine Expedia guest review
One of the cleanest hotels I have ever stayed at. Had a studio twin bedded room, with kitchen and lovely lanai. Overlooked the park and the ocean. So quiet and restful compared to other places I have stayed in Honolulu. Front desk staff were all pleasant and helpful. We had stopped at the bigger hotel next door for directions and were given a run around […] to 4 different people - at the Castle, the staff answered our question, printed directions, called cabs - immediately. Professionals all the way. Kitchen was fully equipped. No restaurant but lots to choose from in the area. had breakfasts at Denny's every morning, reasonable and consistent. Easy walk to Ala Moana shopping centre - the front desk gave us a card for discounts at the grocery store. Also easy walk to the main street and to busier part of Waikiki. But loved the calm and quiet of the area. Park next door was soothing. Lanai was large enough to enjoy the sunsets and other times too. Read moreGenuine Expedia guest review
"Great hotel on the beach"
Great room, with a fantastic view of the beach from the balcony. The facilities were excellent and everything you could possibly want was provided. The only thing would change was the beds were a little firm.Genuine Expedia guest review
"Comfortable hotel in a great location"
Light and spacious apartment style room with amble accomodation for a young family. Great size bathroom with laundry facilities a definite plus. Good kitchen as well. Main bed was small by hotel standards and was crammed up against a wall in a small room made it awkward for one partner. The concertina door to divide the living area from from "second […] " bedroom didn't go all the way across so made privacy and noise were an issue. The staff were accomodating and pleasant. The hotel is in a fantastic position on the beach with pleasant views over the park. It is very close to the main road - resturants, shops etc without being right in the choas. Read moreGenuine Expedia guest review
was nice staying that close to beachGenuine Expedia guest review
"Loved this location!"
We really liked this area of Waikiki beach, another traveller had suggested bringing rock socks as the ocean floor in this area was rocky in places - great advice. We also went and purchased an umbrella to save the rental costs which are steep. If you're going to spend a lot of time on the Waikiki beach I would highly suggest purchasing an umbrella, […] we bought ours at Costco but I believe the ABC stores sell them as well. Be sure to bring your own spices and a small amount of cooking oil. Starbucks is right next door at the Outrigger Reef with a walkway between the two hotels. The War Museum is next door as well and great shopping close by. Read moreGenuine Expedia guest review
"Great Position to all the places a tourist wants"
The main thing we look for is position and Waikiki Shores had it. Beach at the back landing and a 15-20 min walk to almost everything you want to see or do. Secondly the staff were great, very friendly and accommodating. The building and rooms are a bit old but then are you spending you holiday inside or out. They were good for want we wanted and expected. […] Daily housekeeping kept them clean and tidy. If the housekeeping came too early they just went to other rooms and came back to ours when we were gone, no problems. Had secure parking for our rental car, good value when weighed up with room cost. The Friday night night fireworks at Hilton, we had a fantastic view from 14th floor looking directly at where they launched them. We would definitely stay here when we return. Thanks for a great holiday. Read moreGenuine Expedia guest review
"Beach right there, great situation"
Suited us well, studio room had small kitchenette which we found handy, rather small in the bathroom areas but adequate.Genuine Expedia guest review
"Great location so close to everything"
This was a fantastic place to stay. Sure there a newer hotels but for closeness to the beach, shopping, transport and eating we couldn't have done better. The room was spacious,very clean and it had everything you could possibly want. A bonus it was serviced every day. Not that we cooked, but if you so desire there is a full stove and oven plus a microwave […] and fridge. There is also a washing machine with powder, a dryer and iron and board. I would not hesitate to stay there again and have recommended family and friends to holiday there.All up VERY HAPPY Read moreGenuine Expedia guest review
Close to food, beach, museum, and bus stop. Great views! Small room with Nice little kitchen.Genuine Hotels.com guest review
Awesome, my partner and I had the best time. The people were great and so was the weather. All round a great getawayGenuine Expedia guest review
"Unremarkable at a great location."
Great Location.. its right on Waikiki beach, and a very short walk to great shops and restaurants. The cost of the accommodation was significantly lower than other hotels on Waikiki beach. This I assume, is because it is an 'ageing' complex and it won't impress... It is completely 'No-frills'. It must be said though that despite this, it is kept clean […] by the cleaning staff. Look out for Isaac and Rosemary; two very helpful, friendly and efficient reception team members. A NOTE TO THOSE THAT HAVE NEVER BEEN BEFORE: 1) Our problem with our accommodation was that 'two twin beds' isn't two double-bed sized beds; it apparently means two single beds. The issue with this was that both my brother and I are 6'2'' and 6'3" respectively, and thus needless to say that our feet hang off the end of the bed. 2) Additionally, the shuttle companies and tour companies that we used, didn't seem to know of this hotel and where it was located. Instead we used the Outrigger Reef Hotel (Next door) for all of our pick-ups. 3) Place the 'Do Not Disturb' sign outside if you plan to rest past 8:30 am and don't wish to be disturbed. Would I return to this hotel the next time I return to Honolulu? No. Would I recommend it to friends/family? Yes: If they're on a very tight budget and just want clean, secure accommodation at a great location. No: If they want a hotel with standard-level amenities, and don't want 'bits and pieces' not to work/ work properly. Read moreGenuine Expedia guest review
A large and well equipped room, with 180 degree views - everything we hoped for and more.Genuine Hotels.com guest review
Great location and good value for money even though a little tired but kept very clean. Air con noisy but with breeze you don't really need it.Genuine Expedia guest review
"A very pleasant surprise"
We had a great stay, apartment was bright, airy and spacious. Right on the beach the views were fantastic. We were on the 9th floor. Staff very helpful. overall a great stay and would stay again and recommend to others.Genuine Expedia guest review
Response by Castle Waikiki Shore Aloha Valued Guest: We appreciate your recommendation and acknowledgement of our staff and look forward to welcoming you back to the Castle Waikiki Shore. Mahalo, General Manager
"A pleasure doing business with."
Very friendly people and offered a high level of customer service. They were always there to help out.Genuine Expedia guest review
"A vacation in paradise"
We arrived very late after a delayed flight, arrangements were made which gave us access to our suite. We had a penthouse suite which was breathtaking as were the views. Isaac and the staff in reception were brilliant. Its was an absolute pleasure to stay at the Waikiki Shore. We are a widely travelled couple and we rate this holiday and complex 10 […] out of10. The location, beach, shops, bus stops were all on the door step. A perfect holiday. Read moreGenuine Expedia guest review
"Great west facing view and convenient location"
The room was a spacious penthouse room, very comfortable. The great feature was the magnificent view over the adjacent reserve and the coast. For the late afternoon drink on the balcony, the west-facing room has too strong an exposure to the sun, but this can be mitigated by the canvas awnings, which of course restrict the view somewhat. The location […] is excellent, handy to the beach and to lots of shops and restaurants and close to bus stops. The staff were very cooperative in letting us into the room early on the first day. There is no gym or swimming pool in the hotel but the beach is so close this does not matter. I have no hesitation in recommending this hotel to all except maybe families with young children, for whom the balcony could be risky. Read moreGenuine Expedia guest review
"Great Location but"
Location fantastic, balconys facing the park get very hot in the afternoon. Felt staff at front desk were disinterested and could have been more helpful. Quiet location, airconditioner was quite old and noisy but this may not apply to all rooms. Despite the above comments would still stay there again, but shop around you may get more for your money […] elsewhere. Read moreGenuine Expedia guest review
The room was dirty, the shower not working properly, TV reception poor, free Wi-Fi not working,coffee maker not working, very noisy at 2am with banging and garbage being moved in the alley way between us and the hotel next door. Some renovations taking place above us with drilling and banging. We found old clothes in the dresser drawer in the bedroom. […] My husband complained about the noise of the air con the first morning but management could not change our room due to high occupancy. We had booked 2 rooms , one for us and one for our friends,and the difference in the two rooms was amazing even size wise and condition of unit, TV reception and cleanliness we actually thought we had been given a studio unit by mistake as it was so small compared to theirs and our costs were the same. Read moreGenuine Expedia guest review
Response by Castle Waikiki Shore Aloha, We appreciate you taking the time to comment as this will only improve our service and make us a better place. We will review with our housekeeping/maintenance staff regarding cleaning and that all items in the units are working properly. We are a great location and a wonderful place to stay and hope that you will consider staying with us again. Mahalo!
"Great place to stay in Hawaii"
Sensational location. Short walk to the beach, Main Street and places to eat. Also close to tour buses or public buses. Had an ocean view room which lived up to its name without having to look around the balcony to see the ocean.Genuine Expedia guest review
"Good if your room is located on ocean end."
Good location if on ocean end. We had requested storage of luggage because of early arrival and were pleased to find our room ready and waiting when we arrived at 10am.Genuine Expedia guest review
"Best Value for Beach Front, Waikiki"
Excellent location. Beautiful view. Walking distance to shopping, swimming, surfing etc. Best deal for beachfront location.Genuine Expedia guest review
Great spot, great view, bedding a little uncomfortable everything else fab.Genuine Expedia guest review
Basically okay, clean, water not hot enough. Quiet and staff very helpful.Genuine Expedia guest review
"Very good value for on Waikiki beach"
Suited our needs perfectly, very handy locallity. Older building but in very good condition, felt secure in the place.Genuine Expedia guest review
Response by Castle Waikiki Shore Aloha, Mahalo (Thank you) for your kind comments and recommendations. We are centrally located amongst numerous shops and restaurants in Waikiki along with being a beachfront property. We look forward to welcoming you back to the Castle Waikiki Shore. Mahalo!
"A good place to stay"
we were very pleased with the hotel and would go back againGenuine Expedia guest review
A totally enjoyable experience, great views nice people.Genuine Expedia guest review
We were very happy with our apartment accommodation with everything within walking distance such as bus stops, ABC store etc. We had a lovely view overlooking the gardens and also a view of the beach. Would highly recommend this hotel to both family and friends as the room was spacious and very comfortable. Loved everything about it. Thank you to very […] helpful and friendly staff members for making our 10 days most enjoyable. Read moreGenuine Hotels.com guest review
The hotel is situated in a perfect location, close to everything. Amazing views from the rooms and it is very neat and tidy. The only issue was some of the reception workers were not very pleasant or friendly. They didn't want to help with catching buses and expected us to find our own way because the travel guy had left for the day. Overall I would […] go back as that small issue is very little in comparison to the amazing stay tgat you are able to enjoy. Read moreGenuine Expedia guest review
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