Hotel Mastino - Verona

Located within walking distance to great dining, shopping and sights. The bilingual staff were very helpful with restaurant reservations and local recommendations. There spa was located in a building about 3 blocks away and they charged 20 euro per person that I later realized apon checkout. Would have liked a softer bed with the option for pillows […] that were not so firm. The shower was nice but small. Read more

Genuine Hotels.com guest review

For the price and everything overall, could not have been better.

Genuine Hotels.com guest review

Well located with easy access to Verona's city center and train station. The staff was harried and not helpful.

Genuine Expedia guest review

The hotel is like a new one cause they renovated the rooms. The only black cloud was the A/C. I don't think they upgraded it so it was very old and didn't work well. Except that it is a very great place , and the location in Verona is perfect , no need to use the car.

Genuine Hotels.com guest review

The only downside of the hotel is the noise level at night. Since it is located very close to the Arena, you can hear almost the whole conversation of people walking by.

Genuine Hotels.com guest review

We would stay here again & again & again. Well located, extremely nice hotel, breakfast was "over the moon"; omlets, potatoes, bacon, ham, crossiants, a huge array of desserts, lots of expresso, capacino and fruit! Could not have asked for a better "deal". Walked to "the arena,"maybe 200 yards away.......a huge find! Loved this hotel. Front desk people […] were not the best, but who cares, we were there for the comfort, not making friends! HIGHLY RECOMMEND...... Read more

Genuine Hotels.com guest review

very comfortable, excellent location--------even next door to McDonald's if you so desire this type cusine.

Genuine Expedia guest review

Location, location location...under a good rate that what Hotel Mastino is about. I just spent 4 nights in Verona and it was a pleasant place. Mastino is close to the Roman Coliseum and to the old city. It is also a quick 15 minutes walk close to Puorta Nuova train station. Breakfast was good, specially the pastries good enought to start your day and […] be ready to explore the city. The frontdesk personel were very helpful. You cannot miss this place there is a busy McDonnald's next door where you can enjoy a beer and a good salad. 4 thumbs up for Mastino...Good for quick trips Read more

Genuine Expedia guest review

This is a so-so hotel, except that the location is fantastic. I doubt one could do much better in this area of Verona's historic center for any less money. Overall, it was a pleasant experience. Nobody goes to these places to stay in the hotel anyway, and it was clean and safe enough. Oh, one area where they did do exceptionally well was the breakfast. […] I can't say enough about that... it was very good. Breakfasts of that quality are not typical in Italian hotels of this price range, and we were very pleased. Overall, we would stay there again. Read more

Genuine Expedia guest review

We can walk long distances so although this apartment in annex was not as close to Roman arena as many would like it is quite comfortable and right along the river. Has a mini kitchen in the apartment which suited our needs but the space would be too tight for 4 adults for more then one night. Verona is too good to miss if you are in the neighborhood […] but that whole Juliette thing holding the breast of a statue to take picture, tacky! Read more

Genuine Hotels.com guest review

great, especially the breakfast!

Genuine Hotels.com guest review

When you book certain rooms, they don't tell you they are in another building across the street and over a block in what looks like an office building. The rooms are slightly worn but for the price, adequate. Reception is not particularly helpful and seemed put off by our questions on locating our lost luggage. We did finally talk to someone who seemed […] to have some knowledge. Read more

Genuine Expedia guest review

The hotel is conveniently located...too bad they put us in an apartment several blocks away. Yes, it was bigger, and they gave us 10 hours of Internet service and a bottle of wine. However, we were only there overnight, so we used the hour of Internet that we'd already paid for and gave away the bottle of wine. Breakfast was very good. Check-in was […] slow, and the clerk let someone cut right in front of me. Read more

Genuine Hotels.com guest review

This was only a one night stay but it was close to everything. We stayed in the annexe which was clean, quiet and so conveniently located. Price was very good. Would stay there again with no hesitation.

Genuine Hotels.com guest review

Our stay in Verona was short (only one night), so the central location was great. It's a short taxi ride from the main train station (a bit too long to walk, especially in the midday heat of summer). We didn't put many of the hotel services to the test, but the staff at the front desk on check-in and check-out was very efficient. The breakfast buffet […] was fabulous and very "American" (i.e., eggs, meat, juices, breads, confections). Everything was clean; the air conditioning made our stay comfortable. Read more

Genuine Hotels.com guest review

1. They placet us in a "dependance" of the hotel which was in a residential building without any prior notice. 2. The AC of the room was broken and the receptionist was insisting on calling maintenance to fix it instead of offering us another room. The problem was it was 40 degrees outside an in the room. She was quite arrogant overall.

Genuine Hotels.com guest review

This hotel was great! Very clean, friendly staff, and the location was very accessible to the main town square. Highly recommended!

Genuine Expedia guest review

the hotel was very nice, convenient to all sites and in a good area. Great breakfast spread. My only two minor complaints are common to most of my hotel/b&b stays in Italy. One is that the bed and pillow were pretty hard and two is that you had to be in the lobby to access wifi. Overall, very minor complaints and a very good stay.

Genuine Hotels.com guest review

Very well located. Very good price for the area. Rooms are big and spacious.

Genuine Expedia guest review

Perfectly located, within walking distance of train station, historic sites, and across the road from the regional bus stop essential for a visit to Lake Garda. Friendly service, clean and well-furnished rooms, and extensive breakfast options. Couldn't have asked for a better hotel experience to begin our holiday in Italy.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel overall was pretty nice. The location was great because we could walk right to the city walls and to the arena. You could tell, thought, that the hotel was located in a city because everything was cramped. it's like they tried to put as many rooms in one building as possible. We were given a room with two beds and they wanted us to push the […] beds together. We were then switched to another room with one bed but really it was still two bed just with bigger sheets. We paid for access to the spa and did not realize it was around the corner. that was a little frustrating but the experience there made up for the short walk. the spa was AMAZING! if you have the chance to purchase a spa room-DO IT! you sure won't regret it. The front desk was very helpful with information about the city and the spa. besides the smaller room and the noise of the city the only other negative was the fact that you had to pay for internet. we got over that quick though and enjoyed our 'unplugged' vacation. Read more

Genuine Hotels.com guest review

The Hotel Mastino is in a great location, close to the main plaza, the arena and shopping in Verona. The hotel employee's spoke pretty good English and were very helpful, especially Salvo. The hotel is in good condition and the room was adequate. The room upon arrival had not been cleaned well (swept) and it was very apparent that the wall had not be […] cleaned but overall is was fine. It is about a 10-15 minute walk from the train station, however if you are dragging luggage I suggest a taxi. Read more

Genuine Hotels.com guest review

This hotel is just steps from the Arena in the Piazza Bra (many restaurants, and bus stop for city tour bus) so the location is superb. You can walk to the Piazza Erbe (lots of shops) within minutes. It is also a close cab ride from the train station (less than 10 Euros). This is not a luxury or modern hotel. It is a typical 3 star hotel in Europe […] (decent, but no frills)--relatively clean, hard bed, adequately sized bathroom. I requested a quiet room so I had one facing inside--no view, which was fine since I was only there to sleep. Breakfast was decent. The best part of it was that you could make you own coffee and try all the different kinds. Also, the hotel had some good recommendations on pizzaerias (a must-try). I would stay here again on my next trip to Verona! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We stayed 1 night in Verona while touring by train through Italy. The Hotel Mastino proved to be a convenient location and within walking distance from the train station. The hotel is an older building with a small lobby and small but functional elevator. The hotel is located on a busy street, however, our rooms were quiet. The rooms are small by american […] standards, but adequate. The breakfast buffet included a wide choice of breads, pastries, yogurt, cereal, eggs and sausage - much better than I expected! Read more

Genuine Expedia guest review

Very convenient to Verona sites, within walking distance to everything. Parking was in a public underground lot which is close by and is modern and clean. Temporary parking spot outside hotel for loading and unloading luggage. Breakfast was best so far in Europe, real eggs and bacon! Rooms were clean, modern and air-conditioned. Only complaint was that […] the staff did not explain the key system. The same electronic key used to open the door is also used to turn on the electricity. You must put the key card into a slot an leave it in to get the lights and outlets to work. Recommend getting and extra key if you want to charge you electronic devices while you are out of the room since you must have the card key to get back into the room. Read more

Genuine Expedia guest review

It is convenient, next to the famous gate and Piazza Bra. Within walking distance to all the historical sites. Very quite rooms.

Genuine Hotels.com guest review

I would not recommend this to hotel to anyone. My party arrived on a rainy night excited about the location of the hotel to Piazza Bra. We checked in and then found out that our room was not in the hotel. We had to wait 15 minutes for the "porter" to take us to our room located in another part of the city. We had no address, no idea where we where, […] and it was a 20 minute ride before we arrived. To get breakfast, you either call for the porter or walk to the hotel. Terrible. This place is a disgrace to the hotel service business. Read more

Genuine Hotels.com guest review

The Hotel was in a great location. Pity the room smelled of cigarettes the mattress was a bit old and the fruit juice was water. Other than that, the Hotel was fine.

Genuine Hotels.com guest review

What a wonderful hotel! I was hoping we wouldn't be too far from the sights...that we would be able to see them without too much effort, and was surprised to find that this hotel is right next to EVERYTHING. Immediately after stepping out of the hotel we began taking pictures! Our room was beautiful, and comfortable (newly remodeled). The staff were […] extremely helpful, and the breakfast was all I could ask for. The secure parking was an added blessing, as we didn't have to unload the whole car! We will be returning to the area in 3 months and will definitely stay in the Mastino again! Read more

Genuine Hotels.com guest review

Hotel located near historical center and closed to shopping street

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room we were given looked nothing like the rooms shown on their website! And it had the smallest shower we have ever seen ... even our slim 20-year-old daughter had a difficult time squeezing into it! I'm not sure how it received a 5.0 rating unless the reviews were written by the owners/employees of the hotel ... look elsewhere as there are lots […] of hotels in Verona! Read more

Genuine Expedia guest review

We stayed in the 'Cavour' appartment belonging to the Hotel Mastino which is about 500m from the hotel, this urned out to be a pleasant surprise as we had more freedom to do as we please. The appartment was very basic but very comfortable and we had all we needed. I would definitely use the appartments again and highly recommend it to anyone. We were […] very close to the Corso Porta Brosari and in particular the Caffe Rialto which is well worth a try, their Tiramisu is to die for and their staff are very helpful especially when you can't really understand the menu. Try the Amarone Zenato wine which is a bit pricey but oh so worth it. Read more

Genuine Expedia guest review

Excellent central location, but no parking. At the room price ought to include coffee/tea making facilities. Not sure if the small bar was being used or not. Staff friendly and helpful. Linen changed daily.

Genuine Expedia guest review

Stay was nice as always. Only really bad is the parking - parking garage which is rather expensive per day 18,00€. But service is nice and the stuff very friendly and helpful! Will return 100% :)

Genuine Hotels.com guest review

Having read several conflicting reviews we arrived unsure of what to expect. I had booked a 1 bedroom apartment and was surprised to find we were ushered into a little electric car and driven, what seemed like quite a distance, to our apartment. The apartment turned out to be on a side street in the historic centre of Verona only a stone's throw from […] all the major sights. The apartment was called Guiletta & Romeo (of course) and was warm, clean and very spacious with a iron posted cream bed, a very large sofa bed for the children, and spacious and well equipped bathroom and a small kitchenette within a cupboard. We were extremely satisfied with the room for the price we had paid. Barely any traffic passed our door, the windows and doors are were double glazed and had shutters - we passed several very peaceful nights. The apartment was so close to everything and it felt as though you were part of the city instead of a tourist. I would definitely recommend the Hotel and would definitely stay in the same apartment again. Read more

Genuine Expedia guest review

Perfectly sited , just 3 minutes walk to the Arena, 10 minutes from the railway station and buses to Garda, Brescia and Mantua stopping almost opposite. Reception staff very friendly and helpfull and the room was fine. Huge bed, pillowcases changed daily and the best quality towels I've known in a hotel. Aircon not very effective but as it was October […] not too much of a problem. Breakfast was excellent, good quality and a huge choice. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I stayed here 1 night alone. They gave me a massive double room in an annexe accross the road. It was clean, decor a bit tired and balcony looked onto another balcony. Several good tv channels. Staff friendly. I didn't really need anything so didn't test them. Breakfast was the usual standard in light, clean room. Great location. 10 min walk from bus […] station. Read more

Genuine Hotels.com guest review

Paid for a superior rated room for one night, but got what you could only say was an ordinary dimly lit back room . Breakfast however was a quality item. The hotel is in a convienent location for the arena and the rest of town hotspots. You do forget to check - overlook that this hotel is located next to a McDonalds and that may be off putting. However, […] the McDonalds had no crowds, no noise and no cooking odours which may have caused nuisance to the stay. Lesson maybe that people want to eat Italian and native rather than commercial and a happy meal. Reception spoke good english and offered a free map of the town. They appear to be able to answer any question raised. Able to leave baggage in a unsecured room in basement for acoupe of hours at no charge before we caught our train to Venice. Verona is a lovely place to visit and should not be missed off any itinary Read more

Genuine Hotels.com guest review

The staff didn't go out of their way to be helpful. Didn't offer information. Laundry services were useful but very expensive, no wifii anywhere in the hotel which was advertised as being available in room,we had to pay for an Internet cafe around the corner.

Genuine Expedia guest review

Good hotel, within walking distance to all major sights and friendly helpful staff. Beds were very hard and difficult to sleep on.

Genuine Expedia guest review

A very convenient hotel for most places of interest.Staff friendly. Pity about the Macdonalds next door.

Genuine Hotels.com guest review

Older style hotel but very friendly and helpful staff, they were all amazingly accommodating!

Genuine Expedia guest review

Friendly staff. But rooms were unavailable due to "damage", and we were re-allocated to an apartment for one night (which was good), but then we had to move back to the hotel (as apartment was let to someone else), which meant no rooms were available to us during the day which was a bit of a pain. But all handled reasonably well, and I suppose these […] things do happen from time time time. Read more

Genuine Expedia guest review

Hotel could not have been better located but room does need a little TLC and the bar off reception must be one of the poorest stocked anywhere - didn't even have tonic to go with the gin!! Breakfast had a broad continental choice and there was a small hot selection also.

Genuine Hotels.com guest review

Lovely, friendly hotel in an excellent location. The Staff are extremely helpful and very willing to help. We all agreed that the hotel more than met our expectations and we would recommend to friends who may wish to stay in Verona

Genuine Expedia guest review

Upon checking in, we were surprised to be escorted across a busy street and to have to use the swipe card for entry no less than three times to access our room in an annex off another side street. We queried this but were told the hotel is an association of hotels and that unless you specify main building you are likely to end up in an annex (but the […] website doesn't make this clear). The location is still superb anyway (minutes from Piazza Bra and Arena) but if there's something wrong with your room it makes it more hassle to sort out. In our case, the air con didn't really work (temps were in the mid/high 30s, so we really needed it to work) and because doing so much else we didn't really follow it up hard enough. Once you've unpacked, you want to get out and see the sights, go to the opera, not follow up a nagging suspicion that the air con isn't up to the job. But that's why I've given it only an overall 2 because it was too hot to sleep even with air con on full blast and keeping the blinds down all day. The guy on the desk said that main building rooms were smaller than annex rooms so I don't know if everybody would prefer them, but if you want to use the wifi (we did) it's inconvenient to have to cart equipment across a busy road to get the signal. (We were told it would work in annex but it didn't in our room, for sure.) Read more

Genuine Hotels.com guest review