"Great suport in an emergency"
my wife and I stayed at the hotel recently. We arrived early and the room was not ready. The valet parked the car and took care of the luggage. The hotel called us when the room was ready, this was a great touch. Unfortunately that same evening I became very sick and an ambulance had to be called. The hotel staff were great, acted swiftly and proffessionally. […] We ahd to spend the next day in the hotel room. They could not have been more helpfull. We will retry our vist to Charleston this summer and will definately stay in this hotel. Read moreGenuine Expedia guest review
This hotel is very nice within walking distance to dining and across the street from the open market. My complaint with this hotel has to do with the valet service. My car was parked by a valet and when we got our car from the valet to leave the hotel, the passenger door of my car was scraped down to the metal. It is only parked by the valet and taken […] out of the garage by the valet so I am certain this was done by one of them. Of course, he opened the door for me so I didn't see it until we stopped down the road for gas. Very shady not to let someone know you damaged their car! Read moreGenuine Expedia guest review
I booked here partly to take advantage of the $25 food coupon. But when I arrived I found out you have to use it on the day you check in only, and they don't serve any breakfast in the restaurant. They offer pastry and coffee on each floor, which is kind of limited, compared to how luxurious this hotel is.Genuine Hotels.com guest review
"Wonderful Hotel and Excellent Staff!!"
This hotel is fabulous and the staff is superb!! Everyone was so helpful and friendly, and the hotel itself is beautiful. Our room was lovely and extremely clean! Hot coffee and the most wonderful pastries are placed on each floor in the morning, so you don't even have to go downstairs for breakfast!! The location is excellent (right at the Market) […] and literally steps away from every kind of dining and shopping possible. We loved it here and plan to return!! Read moreGenuine Expedia guest review
"A hotel that is among the best"
Market Pavillion is a first class hotel. The staff was friendly and extremely attentive. We stayed on the concierge level and were impressed with the level of service provided. A full breakfast and afternoon tea were a real delight. Market Pavillion is very conveniently located to the shops on market street, the carriage tours, King street shopping […] and many of Charleston's better restaurants. Read moreGenuine Expedia guest review
"A perfect hotel in every way."
I was on the concierge floor which gave me additional amenities and all were fabulous. My stay could not have been any nicer.Genuine Expedia guest review
One of the nicest surprises was free coffee, juice and pastries put out near the elevator on our floor in the morning!Genuine Hotels.com guest review
"Super Great and with a shot of Lagavulin"
We got a super great rate from Hotels.com. We had a fantastic experience from the valet entrance to the time we left. When we arrived and they gave us a $25 voucher for food or drinks. We used it after a cold night out. We ordered two hot teas and a shot of Lagavulin whisky before bed. Will always stay at this hotel.Genuine Hotels.com guest review
Beautiful hotel right downtown. Very convenient. Great steakhouse on premises.Genuine Expedia guest review
Not only were we close to everything downtown, we felt like we were treated like royalty on the concierge level.Genuine Hotels.com guest review
"Great hotel and restaurant. Abysmal rooftop bar."
Great hotel, but avoid the bar on the roof. It's a great spot to see the city, but the drinks are awful and the staff is surly. I first ordered a whiskey sour and could barely taste any whiskey. Disappointed with the lack of alcohol in my drink, I proceeded to order a double of Jack, neat. My "neat" jack was filled to the brim with ice and topped […] with a lime. Either the bartender on staff that night was ignorant, or it's the bar's policy to serve as little alcohol as possible. I considered sending it back, but opted to avoid conflict with a bartender who obviously wanted to be somewhere else. Read moreGenuine Expedia guest review
"Almost Everything was Great"
Hotel was amazing - i did however not initially get the treatment at the front desk i thought i should have. Expeida or I made a mistake on the night of arrival - they had charged me for the nights stay the evening prior to my acuall arrival - hotel had plenty of rooms - why not just agree to switch the night - Clearly they had not incurred additional […] expenses nor were tehy anywhere near booked - but i had to go through American Express and Expedia to resolve when the front desk could have made it far easier. Result worked out but after some anxious moments and frustration. Hotel is fabulous - just common sense needs to be allowed for the staff to use their discretion Read moreGenuine Expedia guest review
"Best of the best"
Only stayed for 2 nights but the service and state of the room were impeccable. The staff were very kind and ready to help at any request and the rooms were clean and the bathroom and amenities were gorgeous. Couldn't have asked for better.Genuine Expedia guest review
"Great get away!"
As would be expected of a top hotel, everything was incredible! Kelly, the concierge was terrific! Grill 225 was outstanding. Only disappointment was average hotel mattresses (at least that's how they felt). Expected at least a pillow top mattress. Other than that my wife and I enjoyed the oasis that our hotel served as. Highly recommend!Genuine Expedia guest review
We could not have been more pleased! The rooms were larger than appeared in the photos on the hotel website and the service was impeccable. Our favorite feature was the rooftop bar/pool- so much fun but also laid-back enough that we felt comfortable. The breakfast was very convieniant and the pastries were delicious but we would have loved a little […] more variety. The location was ideal. Read moreGenuine Hotels.com guest review
Great location and loved the rooftop restaurant/bar with small pool. Good views of Charleston!Genuine Expedia guest review
"Very nice, but..."
Very nice hotel, great location, good restaurants and big rooms... However, I was very disappointed with the pool. It's very small and is located in the middle of the roof top bar. With people literally eating all around, I never saw anyone actually get in the pool... This was disappointing as it is one of the reasons we chose this hotel. Also, parking […] is $20 a day, so be prepared. Read moreGenuine Expedia guest review
Location was good but loud on a Friday night both inside hotel (other guests) and noise from the street. The hotel staff was wonderful. Pool was nice but was more of a "party" hotel with bachelor/bachelorette parties so wouldn't recommend for families.Genuine Hotels.com guest review
"Great location, Great Rooftop Amenities"
My husband and I visited Charleston for the first time and booked the Market Pavillion, hoping we had chosen well. It was a great experience. The location was perfect. It is next door to the market and on the same block as some of the best restaurants in Charleston. It is also a short walk to the old section of town and the harbor fountain. They arranged […] dinner reservations and a walking tour and were very helpful with everything we needed. We loved the rooftop area with a bar, pool and restaurant. It was a great place to relax after a long day of walking. Very few hotels have this amenity and it was nice to be able to relax somewhere besides our room. After looking at the other hotels in the downtown, several of which we had considered when booking this hotel, we thought we both agreed that we would stay at the Market Pavillion the next time we visit. Just can't beat the amenities and location. Read moreGenuine Expedia guest review
"A beautiful spot"
The hotel is beautiful and grand. The staff is even better. They gave us great recommendations for visits and restaurants. The pool and exercise room were not over the top, but adequate. Guests should know there is a 20 dollar parking fee each night. More of a lobby would have been nice as well. The entry is just a big bar and restaurant.Genuine Hotels.com guest review
"Best hotel in Charleston S.C"
Loved this property ! So convienemt to everything, rooms were first class!Service was wonderful!Genuine Hotels.com guest review
"Great hotel...poorly run"
This is a wonderful hotel whose staff is not happy because the management doesn't support or listen to them. They are going through the motions, but their is an absence of warmth and hospitality. Charleston is a friendly, gracious city and this kind of atmosphere is an anomaly. The problem starts at the top and has filtered all the way down.Genuine Hotels.com guest review
"Great place to stay!!"
We stayed at the hotel for a long weekend. We were greeted immediately when we pulled up, they took out bags and since our room wasnt ready they took our cell # and called as soon as it was. The room was older, but classy. Very clean and they turned the bed down every night. The rooftop pool and bar are great, service is very friendly. The location […] is the best in Charleston, right in the heart of the restaurants and a short walk to the major shops. We're already planning our return to this hotel! Read moreGenuine Hotels.com guest review
"Not for someone looking for a quite\romantic vacay"
The hotel was nice but rooms were lacking a mini-bar. rest of the hotel was pleasant, however the rooftop bar brought a unsavory crowd of partiers on the weekend. Outside the hotel on saturdays night looked like Cancun during spring break. If thats what your looking for this is the hotel for you. If your looking for something more romantic or relaxing […] I wouldn't recommend this hotel. Also be aware that the hotel parking is 20$/day. They didn't tell us this when we used the valet and they also double charged for a few things Read moreGenuine Hotels.com guest review
"Old World charm in a fabulous location."
I wish the hotel had a small convenience store but guess there is no room in the front for this. Otherwise the hotel is terrific and the staff wonderful....Genuine Expedia guest review
"Great as Always!"
I come to Charleston almost every month for work. I have tried other hotels, and been disappointed or had at least a mediocre stay. The Market Pavilion is where I always come back to. Comfortable rooms, great staff. And the morning coffee is hard to beat.Genuine Hotels.com guest review
"Location Location Location"
The location was excellent. The food was even better. The only problem was that the shower drain was not working properly and we had to request a refridgerator but overall we were very happy.Genuine Hotels.com guest review
"Loved our stay!"
We loved our stay at the Market Pavilion. Everything was great - room, service, food, location, and staff. We especially liked the Pavilion Bar and Pool and had lunch there every day and drinks at night. My only complaint is that I called the day before for early arrival since our flight to Charleston was arriving at 10. The room was not ready when […] we arrived which certainly is understandable and we did not get in it until after 2:00. The person at the desk stored our bags for us but she didn't seem overly interested in getting us in a room. Other than that everything was perfect. Read moreGenuine Hotels.com guest review
"Market Pavilion Fan"
Excellent luxury hotel. The staff is friendly and accommodating, the rooms are comfortable and quiet, and the location is convenient to so many activities.Genuine Expedia guest review
"Best honeymoon ever!!!!!!!!!"
We went to the Market Pavilion for our honeymoon and we had a wonderful time. It was absolutely beautiful and such a wonderful place to spend our honeymoon. We would recommend this hotel to anyone.Genuine Expedia guest review
"Best vacation we've ever had!"
My husband and I needed a relaxing getaway. Even though we live nearby, we decided to be tourists in our own area and really treat ourselves to an outstanding hotel. This was FANTASTIC!!!!Genuine Expedia guest review
"Great as always!"
This is my 4th or 5th stay here. And the staff is great. The rooms comfortable. Definitely my favorite hotel in Charleston.Genuine Hotels.com guest review
"Market Pavilion Hotel in Charleston"
Beautiful hotel. We visited in early April, non heated pool, my son almost had hypothermia and could not wait to move to a hotel with a heated pool. :) The location is wonderful and the hotel has a nice decor. We had a plumbing problem on our floor that required several days of drying with fans to dry the carpets, this in the same hallway they serve […] your continental breakfast. This event spoiled our impression of the hotel as it seemed more like a discount hotel to have fans blowing round the clock to dry carpets from a plumbing problem. I'm sure there was no alternative, they had to do it. The hotel staff were professional. I would probably stay somewhere else, give up the pool, pay less for a room, allowing the savings to be spent on other activities. Read moreGenuine Hotels.com guest review
"The Market Pavillion"
Stay at The Market Pavillion just don't eat at 225 Market. The food was expensive but tasteless. Try SNOB or High Cotton. Also, it's strange to stay in a hotel that only offers breakfast (other than some stale pastries they lump on your hall by the elevator) through a very expensive room service.Genuine Hotels.com guest review
"A small disappointment that resonates in big ways"
Had another great stay at Market Pavilion with one caveat. We booked through Hotels.com and received the advertised $25 coupon to use in the bar -- which we have done before & enjoy very much -- as well as a coupon for lunch on Sunday in the restaurant downstairs. The coupon specifically said the restaurant was open until 3. So at 2:30 on the dot, we […] went downstairs to have the meal we had been planning, only to be told that the restaurant closes at 2:30. We explained our plan and referred both the hostess and the front desk person to the coupon in our hand. We asked if we could possibly use the coupon at one of the bars, since this was the hotel's mistake -- and they refused. Now, this obviously isn't a big deal, and we can afford to eat wherever -- but for me, it's just the principal of the thing. We had made plans around the information we were given by the hotel -- the information was erroneous -- it was the hotel's fault -- and they should have absorbed their mistake and allowed us to use the lovely coupon in one of their other facilities. So, while I do love staying at the Market Pavilion and it is our hotel of choice in Charleston, this little act of disrespect and bad business will make me hesitant to book the hotel again. We'll probably go back to staying at Planer's Inn. Read moreGenuine Hotels.com guest review
"Great way to experience Charleston!"
Would have been Superb overall except we took 3 cold showers over the 4 days we were there. Beds could have been better but were pretty good.Genuine Expedia guest review
"Not Worth the Price"
My husband and I stayed here for a romantic weekend. It was not at all what we expected. We were given the keys to our room, only to find out housekeeping was still in there. Then, when we finally were able to get into our room, we had to call the front desk 3 times until our bags were finally placed in our room. Our view was of a parking lot. The television […] did not work properly. I notified the front desk of our issues, and they just said they were sorry. I would expect more of a hotel that is apparently rated top notch. Read moreGenuine Hotels.com guest review
"Luxurious hotel in a great location"
The hotel is located in a great place, central to lots if activities which makes seeing the town easier. Rooms are beautiful and very plush. Entire decor is very glamorous. Staff was friendly and kind. Rooms came with free water daily which was helpful. Restaurant has amazing food and it's staff is quite dedicated to good service, but is very pricey. Few […] downsides- wireless is terrible, super unreliable. Pool hours are not great, it's very public as it flows into the bar, and turned my hair green. Tv was small which is ok but the cable was fuzzy at times. Read moreGenuine Expedia guest review
"Perfect location in center of Downtown Charleston"
Well looked after at this hotel, staff very friendly and helpful with any request or needs. right in center of downtown , with many bars and restaurants located a stones throw away.Genuine Expedia guest review
Stunning and big bedrooms, huge clean bathrooms (with nice toiletries), superb location near the market and bars, nice rooftop bar with pool (that no one actually uses!) and great service. It is weird to walk in through the restaurant but you can deal with that. Only issue we had was when the cleaner inexplicably walked into our room at 7.30am ignoring […] the do not disturb sign!!! Not a nice experience! Definitely will use next time I'm in Charleston. Read moreGenuine Hotels.com guest review
"Nice but some niggles"
Excellent situation and elegant ambiance. However the rooftop pool closes at 5pm, presumably to allow the smart bar to take over. We found that particularly annoying having been out all day and wanting to cool off before dinner. There was also no possibility of a quiet afternoon by the pool as thumping music played continuously. The inclusive continental […] breakfast is laid out by the lifts on each floor for you to collect yourself. No trays, so you have to shuffle back to your room with a plate of (oversweet) pastries, juice, coffee and an apple/orange, put it on the floor and fiddle with your key. Read moreGenuine Expedia guest review
"Park your car and walk to all historic area sights"
Fantastic place to spend our Valentines night.Genuine Hotels.com guest review
"Veldig flott hotell"
2 netter i varmeste juli, men med det skjønne bassenget på takterrassen og kalde drikker var dette perfekt. Beliggenheten er flott og det er mange gode restauranter i samme gate med sidegater. Deilige kaker og kaffe om morgenen på hotellet, men ingen frokostservering. Fint å spise frokost på Another Broken Egg noen kvartaler opp Market Street.Genuine Hotels.com guest review
Fantastiske hotell. En klassiker som med bra beliggenhet.Genuine Hotels.com guest review
"Hotel i topklasse"
Bedste beliggenhed. Pool med udsigt. Dejligt med parkeringsservice. Utroligt lækkert værelse. Vi var meget tilfredse.Genuine Hotels.com guest review
Perfekt beliggenhed. Godt hotel til voksne - ikke egnet til børn/teenagere. Dejlig tagterrasse med udsigt - men vær obs på at poolen lukker kl. 17..!Genuine Hotels.com guest review
"Bra hotell, sentralt og hyggelig betjening"
Godt og velutstyrt rom, serviceinnstilt betjening. Det som drar ned inntrykket er tilbudet om en liten frokost. Mitt spørsmål blir hva man kan kalle liten frokost? Wienerbrød, juice og kaffe er ikke det jeg vil kunne kalle frokost. Ellers hadde vi et fint opphol, god men noe overpriset middag i restauranten..Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )