"very clean; great service"
overall, very good stay....the fresh fruit, pastries, and coffee available on each hotel floor was a thoughtful touch.Genuine Hotels.com guest review
A fantastic hotel. Service is beyond great, attention to every detail and the best staff ever. The room was spectacular -- New York Times complementary, way better than USA Today. The concierge service was great. The location if very good, convenient to the best part of the city.Genuine Hotels.com guest review
"We loved it."
Friendly staff, good service and comportable room.Genuine Expedia guest review
"First Time I was Disappointed in Charleston"
I have had the good fortune of staying at some of the finest hotels in the city (Charleston Place, Wentworth Mansion, French Quarter, etc) but the Market Pavilion Hotel just falls flat. The room prices are comparable but Market Pavilion falls short on several things: $20/night valet parking where it is free elsewhere, lackluster continental bkfst (cold […] coffee, cold "hot" water for tea, cold pastries that disappear quickly and are not replenished) whereas elsewhere you find made-to-order or superior free bkfsts. There is no free wine or appetizers offered as in other hotels. The lobby in the Market Pavilion is non-existent - no place to sit unless in the bar or the restaurant. There are only a few chairs directly in front of the check in counter. Awkward. It makes the hotel feel cold and uninviting. There is a roof top pool but it is very small and situated in the middle of the bar area so you have people dressed and drinking right next to people in swimsuits. Odd vibe. I was never approached by any staff or concierge to ask if they could make my trip any better or offer to arrange dinner reservations. The bathroom smelled and had mildew in the grout. I think the pipes must be making an odor that cannot be cleaned out because the room was otherwise very clean. The hotel room door shook every time the A/C kicked on. My rooms view was the valet parking lot. :-( The bar was into modern "nitro" drinks. Too kitschy, not classy. Just overrated and disappointing. Read moreGenuine Expedia guest review
Hotel decor is "tired" and staff was rude and unapologetic when i asked them to correct the extra $1,000 they charged on my credit card for "incidentals".Genuine Expedia guest review
"On the famous Charleston Market"
Stayed here for 3 nights. Although this is a large hotel, I still felt the staff could have been, despite their efforts to smile, more personal in their well-executed professional roles. This make it difficult to feel at home here. In addition, the heavy mahogany wainscoting and furniture and dark-colored floral draperies, made the décor of this hotel […] seem straight out of another era. The pastries and coffee set at the end of our hotel floor as breakfast meant we had to eat in our room, which I did not like at all. Couldn't they set aside a little place where we could have breakfast with the other hotel patrons so we didn't feel that this was just a place to park our suitcases and sleep? To be fair, however, the $25 per room bar and restaurant coupon that they gave out for each night of the stay was a nice incentive to try the rooftop bar and the lobby restaurant, even if we did end up spending more in those places (the intention, I am sure.) . Read moreGenuine Expedia guest review
Great location. Friendly staff. The place is really classy. We liked it a lot.Genuine Expedia guest review
Wonderful location with great views and in the center of so many wonderful things. Service is wonderful. Breakfast on the floor so you can slip out in your robe to get wonderful pastries, fruit and coffee. Beautiful rooftop bar and pool area is perfect for late afternoon/early evening crash after a busy day. Loved it.Genuine Expedia guest review
"Visit to Market Pavilion Hotel"
Visit to Market Pavilion Hotel - Title loved the location, service, food and rooftop terraceGenuine Expedia guest review
"Wonderful, boutique hotel in good location"
Very comfortable, quiet room, great service. Right next to city market and carriage rides. Trolley stop on corner. Only issue was that the toiletries were all perfumed and the food and drinks overpriced.Genuine Hotels.com guest review
"Great location botique hotel"
The only complaint is the wait time for valet parking. It took 10-15 minutes each timeGenuine Expedia guest review
The hotel is in a great location. The staff was pleasant and very helpful.Genuine Hotels.com guest review
"Near all central attractions"
Outstanding hotel. The Grill Restaurant was excellent. Jeff, the waiter was most professional.Genuine Expedia guest review
"Expensive account hotel."
Very expensisve for what you get. Expensive accounts only!Genuine Expedia guest review
"Very nice but a little over priced"
Overpriced for the size and furnishings in the room, but the location cannot be beat for the historic area of Charleston. At the price, I was surprised to find only one comfortable chair and one desk chair in the room, making it a little less comfortable than I would have liked. The bed was great, and the bathroom was quite nice. The rooftop bar was […] good with heaters conveniently located since the evenings were chilly. Service was excellent and I have no complaints about the staff. Read moreGenuine Expedia guest review
We really enjoyed our stay. The hotel is in a great location.Genuine Hotels.com guest review
"Concierge level worth the upgrade"
Concierge level worth the extra $$. Concierge hostess, Melissa Lockwood, made our stay the best ever. Loved the hotel, the concierge parlor (incredible food and service) and the rooftop bar/restaurant. We will return.Genuine Expedia guest review
The Market Pavillion was amazing! The room was beautiful, Grill 225 was excellent and the Rooftop bar was a great place to go after dinner. Our room was on the corner of the hotel, East Bay and Market so we could go to the balcony and look out across the city!Genuine Expedia guest review
"Typical charlston style"
Great property. Great service.Genuine Hotels.com guest review
"walk to all restaurants and historic sights."
hotel is in great location, has a great staff,especially james at the front door. i will recomend this hotel to all my freinds.this is the place to stay.Genuine Expedia guest review
"Nice location, excellent staff"
Stay was very nice and staff very helpful and freindly.Genuine Expedia guest review
"Great suport in an emergency"
my wife and I stayed at the hotel recently. We arrived early and the room was not ready. The valet parked the car and took care of the luggage. The hotel called us when the room was ready, this was a great touch. Unfortunately that same evening I became very sick and an ambulance had to be called. The hotel staff were great, acted swiftly and proffessionally. […] We ahd to spend the next day in the hotel room. They could not have been more helpfull. We will retry our vist to Charleston this summer and will definately stay in this hotel. Read moreGenuine Expedia guest review
This hotel is very nice within walking distance to dining and across the street from the open market. My complaint with this hotel has to do with the valet service. My car was parked by a valet and when we got our car from the valet to leave the hotel, the passenger door of my car was scraped down to the metal. It is only parked by the valet and taken […] out of the garage by the valet so I am certain this was done by one of them. Of course, he opened the door for me so I didn't see it until we stopped down the road for gas. Very shady not to let someone know you damaged their car! Read moreGenuine Expedia guest review
I booked here partly to take advantage of the $25 food coupon. But when I arrived I found out you have to use it on the day you check in only, and they don't serve any breakfast in the restaurant. They offer pastry and coffee on each floor, which is kind of limited, compared to how luxurious this hotel is.Genuine Hotels.com guest review
"Wonderful Hotel and Excellent Staff!!"
This hotel is fabulous and the staff is superb!! Everyone was so helpful and friendly, and the hotel itself is beautiful. Our room was lovely and extremely clean! Hot coffee and the most wonderful pastries are placed on each floor in the morning, so you don't even have to go downstairs for breakfast!! The location is excellent (right at the Market) […] and literally steps away from every kind of dining and shopping possible. We loved it here and plan to return!! Read moreGenuine Expedia guest review
"A hotel that is among the best"
Market Pavillion is a first class hotel. The staff was friendly and extremely attentive. We stayed on the concierge level and were impressed with the level of service provided. A full breakfast and afternoon tea were a real delight. Market Pavillion is very conveniently located to the shops on market street, the carriage tours, King street shopping […] and many of Charleston's better restaurants. Read moreGenuine Expedia guest review
"A perfect hotel in every way."
I was on the concierge floor which gave me additional amenities and all were fabulous. My stay could not have been any nicer.Genuine Expedia guest review
One of the nicest surprises was free coffee, juice and pastries put out near the elevator on our floor in the morning!Genuine Hotels.com guest review
"Super Great and with a shot of Lagavulin"
We got a super great rate from Hotels.com. We had a fantastic experience from the valet entrance to the time we left. When we arrived and they gave us a $25 voucher for food or drinks. We used it after a cold night out. We ordered two hot teas and a shot of Lagavulin whisky before bed. Will always stay at this hotel.Genuine Hotels.com guest review
Beautiful hotel right downtown. Very convenient. Great steakhouse on premises.Genuine Expedia guest review
Not only were we close to everything downtown, we felt like we were treated like royalty on the concierge level.Genuine Hotels.com guest review
"Great hotel and restaurant. Abysmal rooftop bar."
Great hotel, but avoid the bar on the roof. It's a great spot to see the city, but the drinks are awful and the staff is surly. I first ordered a whiskey sour and could barely taste any whiskey. Disappointed with the lack of alcohol in my drink, I proceeded to order a double of Jack, neat. My "neat" jack was filled to the brim with ice and topped […] with a lime. Either the bartender on staff that night was ignorant, or it's the bar's policy to serve as little alcohol as possible. I considered sending it back, but opted to avoid conflict with a bartender who obviously wanted to be somewhere else. Read moreGenuine Expedia guest review
"Almost Everything was Great"
Hotel was amazing - i did however not initially get the treatment at the front desk i thought i should have. Expeida or I made a mistake on the night of arrival - they had charged me for the nights stay the evening prior to my acuall arrival - hotel had plenty of rooms - why not just agree to switch the night - Clearly they had not incurred additional […] expenses nor were tehy anywhere near booked - but i had to go through American Express and Expedia to resolve when the front desk could have made it far easier. Result worked out but after some anxious moments and frustration. Hotel is fabulous - just common sense needs to be allowed for the staff to use their discretion Read moreGenuine Expedia guest review
"Best of the best"
Only stayed for 2 nights but the service and state of the room were impeccable. The staff were very kind and ready to help at any request and the rooms were clean and the bathroom and amenities were gorgeous. Couldn't have asked for better.Genuine Expedia guest review
"Great get away!"
As would be expected of a top hotel, everything was incredible! Kelly, the concierge was terrific! Grill 225 was outstanding. Only disappointment was average hotel mattresses (at least that's how they felt). Expected at least a pillow top mattress. Other than that my wife and I enjoyed the oasis that our hotel served as. Highly recommend!Genuine Expedia guest review
We could not have been more pleased! The rooms were larger than appeared in the photos on the hotel website and the service was impeccable. Our favorite feature was the rooftop bar/pool- so much fun but also laid-back enough that we felt comfortable. The breakfast was very convieniant and the pastries were delicious but we would have loved a little […] more variety. The location was ideal. Read moreGenuine Hotels.com guest review
Great location and loved the rooftop restaurant/bar with small pool. Good views of Charleston!Genuine Expedia guest review
"Very nice, but..."
Very nice hotel, great location, good restaurants and big rooms... However, I was very disappointed with the pool. It's very small and is located in the middle of the roof top bar. With people literally eating all around, I never saw anyone actually get in the pool... This was disappointing as it is one of the reasons we chose this hotel. Also, parking […] is $20 a day, so be prepared. Read moreGenuine Expedia guest review
Location was good but loud on a Friday night both inside hotel (other guests) and noise from the street. The hotel staff was wonderful. Pool was nice but was more of a "party" hotel with bachelor/bachelorette parties so wouldn't recommend for families.Genuine Hotels.com guest review
"Great location, Great Rooftop Amenities"
My husband and I visited Charleston for the first time and booked the Market Pavillion, hoping we had chosen well. It was a great experience. The location was perfect. It is next door to the market and on the same block as some of the best restaurants in Charleston. It is also a short walk to the old section of town and the harbor fountain. They arranged […] dinner reservations and a walking tour and were very helpful with everything we needed. We loved the rooftop area with a bar, pool and restaurant. It was a great place to relax after a long day of walking. Very few hotels have this amenity and it was nice to be able to relax somewhere besides our room. After looking at the other hotels in the downtown, several of which we had considered when booking this hotel, we thought we both agreed that we would stay at the Market Pavillion the next time we visit. Just can't beat the amenities and location. Read moreGenuine Expedia guest review
"A beautiful spot"
The hotel is beautiful and grand. The staff is even better. They gave us great recommendations for visits and restaurants. The pool and exercise room were not over the top, but adequate. Guests should know there is a 20 dollar parking fee each night. More of a lobby would have been nice as well. The entry is just a big bar and restaurant.Genuine Hotels.com guest review
"Best hotel in Charleston S.C"
Loved this property ! So convienemt to everything, rooms were first class!Service was wonderful!Genuine Hotels.com guest review
"Great hotel...poorly run"
This is a wonderful hotel whose staff is not happy because the management doesn't support or listen to them. They are going through the motions, but their is an absence of warmth and hospitality. Charleston is a friendly, gracious city and this kind of atmosphere is an anomaly. The problem starts at the top and has filtered all the way down.Genuine Hotels.com guest review
"Great place to stay!!"
We stayed at the hotel for a long weekend. We were greeted immediately when we pulled up, they took out bags and since our room wasnt ready they took our cell # and called as soon as it was. The room was older, but classy. Very clean and they turned the bed down every night. The rooftop pool and bar are great, service is very friendly. The location […] is the best in Charleston, right in the heart of the restaurants and a short walk to the major shops. We're already planning our return to this hotel! Read moreGenuine Hotels.com guest review
"Not for someone looking for a quite\romantic vacay"
The hotel was nice but rooms were lacking a mini-bar. rest of the hotel was pleasant, however the rooftop bar brought a unsavory crowd of partiers on the weekend. Outside the hotel on saturdays night looked like Cancun during spring break. If thats what your looking for this is the hotel for you. If your looking for something more romantic or relaxing […] I wouldn't recommend this hotel. Also be aware that the hotel parking is 20$/day. They didn't tell us this when we used the valet and they also double charged for a few things Read moreGenuine Hotels.com guest review
"Old World charm in a fabulous location."
I wish the hotel had a small convenience store but guess there is no room in the front for this. Otherwise the hotel is terrific and the staff wonderful....Genuine Expedia guest review
"Great as Always!"
I come to Charleston almost every month for work. I have tried other hotels, and been disappointed or had at least a mediocre stay. The Market Pavilion is where I always come back to. Comfortable rooms, great staff. And the morning coffee is hard to beat.Genuine Hotels.com guest review
"Location Location Location"
The location was excellent. The food was even better. The only problem was that the shower drain was not working properly and we had to request a refridgerator but overall we were very happy.Genuine Hotels.com guest review
"Loved our stay!"
We loved our stay at the Market Pavilion. Everything was great - room, service, food, location, and staff. We especially liked the Pavilion Bar and Pool and had lunch there every day and drinks at night. My only complaint is that I called the day before for early arrival since our flight to Charleston was arriving at 10. The room was not ready when […] we arrived which certainly is understandable and we did not get in it until after 2:00. The person at the desk stored our bags for us but she didn't seem overly interested in getting us in a room. Other than that everything was perfect. Read moreGenuine Hotels.com guest review
"Market Pavilion Fan"
Excellent luxury hotel. The staff is friendly and accommodating, the rooms are comfortable and quiet, and the location is convenient to so many activities.Genuine Expedia guest review
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