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Sheraton Hanoi Hotel, Hanoi

4.5 stars
K5 Nghi Tam, 11 Xuan Dieu RoadTay Ho District, Hanoi10000Vietnam, ‏‎855-239-9480
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Excellent4.2 / 5
Wellness Area
Great wellness & sports facilities
Breakfast
Tasty breakfast
Food
Delicious food
WiFi
Regular internet service
95See all 95 Hotels.com reviews
From 1,122 reviewsTripAdvisor Traveller Rating

Sheraton Hanoi Hotel, Hanoi

Hotel Info: ‎866-539-8117‎

from $78
  • Grand Room
  • Deluxe Room (Grand)
  • Executive Room, 1 Double or 2 Single Beds (Club)
  • Suite
  • Deluxe Room, 1 Double or 2 Single Beds
  • Executive Suite, 1 King Bed
  • Club Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 299 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-Noon
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 7 km

Also known as

  • Hanoi Hotel Sheraton
  • Hanoi Sheraton
  • Hanoi Sheraton Hotel
  • Hotel Sheraton Hanoi
  • Sheraton Hanoi
  • Sheraton Hanoi Hotel
  • Sheraton Hotel Hanoi
  • Sheraton Hotel Hanoi Hotel

Optional extras

Rollaway beds are available for USD 35.31 per night

Buffet breakfast is offered for an extra charge of USD 26 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one way)

WiFi is available in guestrooms for USD 15 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 17.65 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Nightclub
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 14854
  • Conference space size (meters) - 1380
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2004
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Lily Relaxation Centre has 5 treatment rooms. Services include hot stone massages, massages, facials, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Oven Dor - Onsite restaurant. A children's menu is available. Reservations are required.

Hemispheres - Overlooking the garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Chime - This bar specializes in international cuisine and serves dinner and light fare.

Sheraton Hanoi Hotel, Hanoi’s small print

Also known as

  • Hanoi Hotel Sheraton
  • Hanoi Sheraton
  • Hanoi Sheraton Hotel
  • Hotel Sheraton Hanoi
  • Sheraton Hanoi
  • Sheraton Hanoi Hotel
  • Sheraton Hotel Hanoi
  • Sheraton Hotel Hanoi Hotel

Optional extras

Rollaway beds are available for USD 35.31 per night

Buffet breakfast is offered for an extra charge of USD 26 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one way)

WiFi is available in guestrooms for USD 15 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 17.65 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 95 reviews

Sheraton Hanoi Hotel, Hanoi
Good3.0 / 5
X
Average hotel, located away from the old quarter, few good restaurants at walking distance, poor wifi. Attentive staff. For the price not bad
1 night trip
Sheraton Hanoi Hotel, Hanoi
Excellent4.0 / 5
Nice but location is a bit away from the center
Nice but location is a bit away from the center
3 night business trip
Sheraton Hanoi Hotel, Hanoi
Outstanding5.0 / 5
Great location for those who prefer less crowded
Always consistent conditions. Very good hotel
1 night trip
Sheraton Hanoi Hotel, Hanoi
Outstanding5.0 / 5
Top marks Sheraton
My husband and I couldn't fault anything about the Sheraton, you get everything you would expect from a 5 star hotel and more. Fantastic breakfast buffet and those little extras that make you feel special. Even though the hotel is about 10 minutes taxi from the Old Quarter of Hanoi there was still other dining options close by. Lovely walks around the lake and a great atmosphere. Loved it.
1 night romance trip
Sheraton Hanoi Hotel, Hanoi
Outstanding5.0 / 5
Highly recommended
Great place. Highly recommended to all those looking to enjoy Hanoi without the chaos of innercity Hanoi.
1 night romance trip

See all reviews

Sheraton Hanoi Hotel, Hanoi

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