All hotels in Dallas, Texas, United States of America
1 room, 2 adults
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10326 Finnell St, Dallas, TX, 75220, United States of America, ‏‎800-491-6126
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1.6 / 5Poor

Score breakdown (from 57 reviews)

Average rating for:

  • Cleanliness
    1.7
  • Service
    2.1
  • Comfort
    1.8
  • Condition
    1.5
  • Neighborhood
    1.9
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2.0 / 5Fair
"out of rooms"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Didn't stay
Genuine Hotels.com guest review
1 night trip with friends May 23, 2015
A Traveler
US
2.0 / 5Fair
"Very very shady"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Saw two fights during duration of stay and I am pretty sure I heard a gunshot at one point during the night. However, manager tried to get me a quiet room.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
1.0 / 5Poor
"HORRIBLE!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
We didn't even stay, the hotel was horrible, there were homeless people wondering the halls and the carpet was ripped up in areas and everything in the room was either broke or rotted out. Do not suggest this hotel for any human.
Genuine Hotels.com guest review
1 night romance trip Mar 20, 2015
Dusty
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
That gave are room away even tho we called and told about are late arrival they told we never had a reservation this place is a joke don't ever stay there
Genuine Expedia guest review
Other trip Mar 3, 2015
daniel s
US
1.0 / 5Poor
"Crack heads everywhere"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Very scary place, drug deals, prostitutes and pimps everywhere. Lots of people of crack and meth
Genuine Expedia guest review
Other trip Feb 24, 2015
Poonchamp69
US
1.0 / 5Poor
"Stay at Orange Extended Stay Hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I will not recommend your Hotel to anyone. I don't ave anything else to say.
Genuine Expedia guest review
Other trip Jan 22, 2015
A Traveler
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Horrible....Don't ever stay at this hotel.
Genuine Hotels.com guest review
1 night business trip Jan 12, 2015
A Traveler
US
1.0 / 5Poor
"NOOOOO. Don't hit that button! You'll hate u did!!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Horrible!!! I wouldn't recommend a night there to anyone. If u ask me they should me taken out of listings. Service is decent, but that doesn't make up for the fact that the whole inside of the building looks like u just walked into the projects looking at convict's with no gards
Genuine Hotels.com guest review
1 night family trip Nov 14, 2014
A Traveler
US
1.0 / 5Poor
"very poor"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
Not good for a family to visit that place.
Genuine Hotels.com guest review
6 night family trip Oct 25, 2014
Isabelle
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
It was not the best experience. It was basically a place to lay my head, but overall the conditions of the hotel were not pleasant. It was old, ran down, and just honestly felt and smelled dirty. It was a cheap price and as they say you get what you pay for. I definitely would not recommend this place for anyone.
Genuine Expedia guest review
Other trip Aug 1, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Bad hotel... Should never been on expedia website to begin with. Carpet is dirty, smelly and full of trash everywhere . It's horrible place to stay. Overall, I absolutely have nothing positive to say about this hotel. People pee on the hallway, smoke on the hallway and the management team never seems to care. Horrible experience!
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
US
1.0 / 5Poor
"As awful as can be"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
The hotel is just bad first off. It had cigarette butts on the hotel floors, and just anyone with or without a key could come in! I didn't feel safe at all and I hated it.
Genuine Hotels.com guest review
1 night trip Jun 15, 2014
Kaitlynn.W
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
In a very poor condition
Genuine Hotels.com guest review
1 night trip Jun 1, 2014
A Traveler
US
1.0 / 5Poor
"Gross!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
It's dirty. Its not what it looks like in the pics! Do Not stay here! As soon as I walked in I immediately canceled my reservation! It looks like a county jail with inmates as guest!
Genuine Hotels.com guest review
1 night business trip May 17, 2014
A Traveler
US
1.0 / 5Poor
"Aweful"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
It was difficult finding the building because the Extended Stay sign had been covered up with plain paint. There were no markings identifying the building as an Extended Stay. Upon arrival, smokers were gathered at the entrance with smoke blowing back into the hall. The lobby had no air conditioning on and was very hot. When I entered my room it must have been 90 degrees inside, stuffy and smelled of cigarette smoke and mold. The counters also were burned as if hot pans had been placed on them. I immediately returned to the lobby to inform staff that the room would not do and requested another. The second room was also hot and stuffy and I tried to get the air conditioning to work but it wouldn't. Back to the lobby and the staff was getting upset but had me try a third room that was a suite. It too was stuffy and smelled but the AC worked and I had no place else to go that night. The people standing at the end of the hallways were dressed in shorts, tank tops and tattoos and looked like they may be recovering addicts.Was this an Extended stay or a recovery house?
Genuine Expedia guest review
Other trip May 2, 2014
A Traveler
US
1.0 / 5Poor
"Last resort"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
It was noisy and not very clean. Bed was good but room was in need to repair and cleaning. Area and patrons were sketchy.
Genuine Hotels.com guest review
2 night trip Apr 25, 2014
A Traveler
US
1.0 / 5Poor
"This is a flop hoise dump."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The room did not have a phone or clock. The tv did not have a remote. The carpet had holes in it. It was a terrible experience.
Genuine Expedia guest review
Other trip Apr 29, 2014
A Traveler
US
3.0 / 5Good
"OK for staying one night."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Really basic accommodation. Several small problems -- hard to find the hotel, no real signage, no TV remote, fuzzy TV, no drinking glass.
Genuine Expedia guest review
Other trip Apr 27, 2014
JJ
US
1.0 / 5Poor
"Nasty!!!! Unsafe!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
We went there for our daughters volleyball tournament it was in decent area office looked really nice, but reallity hit when we walked in main part of hotel. Cigarettes all over carpet in stairs and hallways the whole motel smelled like cigarettes I asked for nonsmoking cause my daughter is allergic.. There was hookers walking up and down hallway and it was nasty there were cigarette hole burns on beds and couch and white stains on carpet and the couch and the room smelled like sewage it was discusting. Not safe or healthy for kids.... They only refunded us 1 of the 2 nights and we didnt even stay talk about feeling ripped off!!!
Genuine Hotels.com guest review
2 night family trip Apr 12, 2014
CR
US
1.0 / 5Poor
"Cheap don't even begin to explain!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Most people say you get what you paid for. This hotel was not cheap enough for what we were given. Our experience was horrible. The pictures online were not accurate at all. My husband & I had to share a full size bed in a what seemed to be large closet. All hallways ac units were not on. The unit in our room only had knobs, no direction plate to show hot/cold or high/low. It was missing so we had to figure that out. Then the unit made horrible noises when on cold so he found just the fan position. So it was either wake up cause of a loud noise every 2 minutes or from being hot! We didn't get there til after a game so about 11pm so we were too tired to look elsewhere but next time I'll gladly spend a lil more to get a different hotel. Really wish we would have taken pictures!
Genuine Expedia guest review
Other trip Apr 14, 2014
disappointed
US
1.0 / 5Poor
"It was so shabby we booked another hotel.."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
It was very run down and smelly. Questionable kind of customers such as prostitutes, etc.
Genuine Expedia guest review
Other trip Mar 14, 2014
Tone
US
2.0 / 5Fair
"Just watch"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel from outside looks OK, the location is good, there are good restaurant around, next to the main highway.. but the room and the hotel is not well keep.. very dirty and there are hotel guest looks like " weir " people, I been asked by a woman standing in the front of the hotel entrance door to take her for a free ride to Grocery store.. at mid night.. and she persist to push me to take her.. I pretend not understand English.. I will not recommend this hotel for a business traveler to stay, might be good for low budget clients that does not care the hotel situation..
Genuine Expedia guest review
Other trip Mar 13, 2014
V
US
2.0 / 5Fair
"Just watch"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel from outside looks OK, the location is good, there are good restaurant around, next to the main highway.. but the room and the hotel is not well keep.. very dirty and there are hotel guest looks like " weir " people, I been asked by a woman standing in the front of the hotel entrance door to take her for a free ride to Grocery store.. at mid night.. and she persist to push me to take her.. I pretend not understand English.. I will not recommend this hotel for a business traveler to stay, might be good for low budget clients that does not care the hotel situation..
Genuine Expedia guest review
Other trip Mar 13, 2014
V
US
2.0 / 5Fair
"Run down"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
No lights in the room/kitchnette worked, only the bathroom light worked, no mirror in the bathroom, no bathtub, only a shower, the faceplate on the a/c unit was missing so it was impossible to work the a/c, elevators not working, halls and stairwells dirty and smelly. Even at $40 it was a very disappointing experience.
Genuine Hotels.com guest review
1 night trip Mar 3, 2014
J
US
2.0 / 5Fair
"My TV showed black and white for 3 days"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The staff said they would fix it but never did I watched tv in black and white all weekend and no cups or ice buckets.
Genuine Expedia guest review
Other trip Mar 4, 2014
A Traveler
US
1.0 / 5Poor
"Nasty hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This was maybe the worst hotel I ever stayed in. Another family member stayed in a different hotel and paid the same amount I did and it was much nicer. I would never stay in a hotel like that. It was more like a motel. And we where a family of five and only allowed two towels.
Genuine Expedia guest review
Other trip Mar 3, 2014
Angelica
US
1.0 / 5Poor
"Dope Fiend Hotel"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The hotel was very nasty looking. The carpet was dirty, none of the elevators worked. The room smelled very bad, walls were dirty. There were dope fiends all over that place. The hotel was so bad that I was scared to spend the night. I didn’t feel safe there.
Genuine Hotels.com guest review
1 night trip Feb 22, 2014
A Traveler
US
1.0 / 5Poor
"Awfull"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I decided to stay in Dallas the night before my flight left early in the morning so I was just looking for a cheap place to relax and get some sleep. We'll I ended up sleeping on the covers after seeing a cockroach. When I went down the stairs(elevator was broke of course) at 6am to find a gentleman cleaning what looked to be a crack pipe. I didn't even want to stop and complain....I just wanted out of there!
Genuine Expedia guest review
Other trip Feb 22, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The rooms were old and not like what you see on the internet. The internet says it came with hair dryer, iron and ironing board and it didnt The sink was clogged I think they have these cheap rooms set aside for the people that want a deal on the net
Genuine Hotels.com guest review
1 night business trip Jan 13, 2013
Dave
US
2.0 / 5Fair
"find another one if you can"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
There's dozen of others hotels around, probably not more expensive, this one is crappy. Don't trust the "fully equipped kitchen", you won't use the stove, because there's no pan/saucer/silverware. Not horrible, but disappointing.
Genuine Expedia guest review
Other trip Nov 27, 2012
Guillaume
US
1.0 / 5Poor
"Take the good with the bad"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
The entire hotel smells of cigarette smoke. The floors were very dirty and the appliances and general accomodations were run down. Comfy bed, very nice staff though.
Genuine Expedia guest review
Other trip Nov 1, 2012
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Never again.
Genuine Hotels.com guest review
1 night trip Oct 29, 2012
A Traveler
US
5.0 / 5Outstanding
"Excellent Location, Service and Accomodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
After searching through several other area hotels, I was very happy to find such a great hotel as the Marriott Springhill Suites. The property was very well maintained and the rooms and facility was very clean. Staff members were extremely helpful and the best breakfast I have had at a hotel in a long time. The rates were reasonable. I will stay with them again.
Genuine Hotels.com guest review
1 night trip Oct 13, 2012
A Traveler
US
1.0 / 5Poor
"Dont do it!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
When I saw the other bad reviews when I booked the Hotel I didn't believe them, but from now on I will. There was no hot water. The toilet seat was broke. There were stains on the sink and the shower. Every was old and out dated. The bed had only one pillow... Did I mention there was no hot water!!! It looks nice in the outside but don't fall for the hype.
Genuine Hotels.com guest review
1 night romance trip Oct 13, 2012
Mercadi
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Very noisy and there is an air stop right above the hotel
Genuine Hotels.com guest review
Business trip Oct 3, 2012
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The whole place was bad and smell like smoke every where. Not a place to stay if you are nonsmoking.
Genuine Hotels.com guest review
Business trip Sep 22, 2012
A Traveler
US
3.0 / 5Good
"You get what you pay for..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Just needed a cheap place to sleep between flights and driving. Def got what I paid for. Pros: Bed was comfortable, Cable TV, accommodated early check in (7am). Cons: No hair dryer, towels were tiny, cockroach in shower.
Genuine Hotels.com guest review
Other trip Sep 18, 2012
A Traveler
US
3.0 / 5Good
"close to venue"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The first two rooms that she put me in where unexceptabe.. the first room had a leak from the AC.. the second had no working AC.. the third room was much better... also the room key machine was not working... so it was an adventourus evening... the clerk was very apoligetic.. just wish you guys had a system.. that would let your clerks know when rooms r not inhabitable...
Genuine Hotels.com guest review
Trip with friends Sep 5, 2012
les
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
close to resturants, this locatin is located in a consturction area but for the price there is only a few challenges.
Genuine Hotels.com guest review
Other trip Aug 12, 2012
A Traveler
US
1.0 / 5Poor
"AC was not working"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Worst hotel stay ever
Genuine Hotels.com guest review
Trip with friends Aug 1, 2012
Lalith
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"close to good eats and movies"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
got to hotel and then canceled the stay.
Genuine Hotels.com guest review
1 night trip May 23, 2014
corn2thecob
AS

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"호텔"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
시설이 너무낙후되었었어여~~
Genuine Hotels.com guest review
7 night trip Nov 9, 2014
injun
KR
2.0 / 5Fair
"Nergånget motell"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Ganska slitet och nergånget. Gick inte ens att låsa ytterdörren in från parkeringen. Obehöriga kunde komma och gå som de ville. Rummet var slitet men ok i förhållande till priset. Placeringen passade de ställen vi skulle besöka.
Genuine Expedia guest review
Other trip Apr 4, 2014
Daniel
SE
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip Mar 12, 2015
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
2 night trip with friends Jan 23, 2015
Justin
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Dec 24, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
1 night business trip Jul 19, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip May 17, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Apr 26, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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