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Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines

43.169988, -79.264502
3 stars
327 Ontario St, St. Catharines, ON, L2R5L3 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $124
available on 06/22/13
Price Match Guarantee
3.9 54 5

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    Holiday Inn Hotel & Suites St. Catharines Conference Center
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Holiday Inn Hotel & Suites St. Catharines Conference Center

    • St. Catharines Hotels - Niagara Falls 1.4 miles
    • St. Catharines Station Hotels - St. Catharines 1.6 miles
    • Rockway Conservation Area Hotels - St. Catharines 3.2 miles
    • The Pen Centre Hotels - St. Catharines 3.2 miles
    • All landmarks in Niagara Falls

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    Overview of Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines

    Location.
    Holiday Inn Hotel & Suites St. Catharines Conference Center is situated in the heart of St. Catharines and area attractions include Rockway Conservation Area, The Pen Centre, and Brock University. Additional area attractions include St. Catharine's Museum and Rockway Vineyards.

    Hotel Features.
    Holiday Inn Hotel & Suites St. Catharines Conference Center has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless and wired high-speed Internet access is available in public areas and an Internet point is located on site. Business amenities at this 3-star property include a 24-hour business center, small meeting rooms, and a technology helpdesk. This business-friendly hotel offers a restaurant, a coffee shop/café, and a bar/lounge. The staff can provide wedding services and event catering. Additional amenities include a rooftop terrace, an arcade/game room, and multilingual staff. Onsite parking is complimentary. This is a smoke-free property. A total renovation of this property was completed in May 2012.

    Guestrooms.
    The 181 air-conditioned guestrooms at Holiday Inn Hotel & Suites St. Catharines Conference Center include coffee/tea makers and complimentary weekday newspapers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with premium cable channels, free movie channels, and pay movies. All accommodations provide desks and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). All units feature microwaves and refrigerators. Additional amenities include hair dryers and irons/ironing boards. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Holiday Inn Hotel & Suites St. Catharines Conference Center, St. Catharines
    3.9 out of 5 Good (54 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    This hotel was really a nice hotel. The beds were so comfortable and the color patterns were awesome by ME  from Pittsburgh, PA, USA on 10/02/12

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $124
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    One Bed Non-Smoking Roll In Shower

    One King Bed Non-Smoking

    Executive One King Bed Non-Smoking

    Suite One King Bed Non-Smoking

    Two Queen Beds Non-Smoking

    Suite One King Bed Non-Smoking

    Suite Two Queen Beds Non-Smoking

    One Bedroom Suite, Two Queen Beds, Roll In Shower

    One Bedroom Suite, Two Queen Beds, Accessible

    Standard

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Carte Blanche
    • Minimum check-in age is: 21
    • Check-in time starts at: 4 PM
    • Check-out time is: noon
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 2
    • Diners Club
    • MasterCard
    • Visa
    • American Express

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Fireplace in lobby
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Patio
    • Piano
    • Restaurant
    • Smoke-free property
    • Suitable for children
    • Swimming pool - indoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Barbecue grill(s)
      • Coffee shop or café
      • Computer station
      • Conference center
      • Elevator/lift
      • Free RV, bus, truck parking
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Internet point
      • Luggage storage
      • Meeting facilities size (feet) - 20000
      • Meeting facilities size (meters) - 1800
      • Number of floors - 9
      • Number of meeting/conference rooms - 9
      • Rooftop terrace
      • RV, bus, truck parking
      • Smoke-free property (fines apply)
      • Total number of rooms - 181
      • Year Built 1970
    • Rooms (all rooms include)
    • Clock radio
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Electronic check-out
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • Wake-up calls
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Direct-dial phone
      • Free local calls
      • Free movie channels
      • Free Wi-Fi
      • Microwave
      • Pay movies
      • Premium TV channels
      • Refrigerator
      • Voice mail
    • Services
    • Express check-out
    • Fitness facilities
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Spa tub
    • Wedding services
    • View more services
      • Arcade/game room
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Technology helpdesk
    • Technology support staff
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Cooked-to-order breakfasts are available for a surcharge and are served in the restaurant.
    JJ Kapps Backyard BBQ and - This restaurant specializes in barbecue and serves breakfast, lunch, dinner, and brunch. Guests can enjoy drinks at the bar.
    Room service (during limited hours) is available.

    Recreation

    An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.

    Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Beach volleyball nearby
    • Bicycle rentals nearby
    • Bird watching nearby
    • Boat cruises nearby
    • Boating nearby
    • Boat launch nearby
    • Boat tours nearby
    • Bowling alley on site
    • Dock nearby
    • Ecotours nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Ice boating nearby
    • Ice fishing nearby
    • Ice skating nearby
    • Kayaking nearby
    • Motor boating nearby
    • Mountain biking nearby
    • Personal motorized watercraft nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rafting nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Scuba diving nearby
    • Ski equipment rental shops nearby
    • Skiing - cross-country nearby
    • Skydiving nearby
    • Sledding nearby
    • Snorkeling nearby
    • Snowmobiling nearby
    • Snowshoeing nearby
    • Snow tubing nearby
    • Sports center nearby
    • Swimming on site
    • Table tennis nearby
    • Tennis lessons available nearby
    • Tennis nearby
    • Volleyball nearby
    • Water skiing nearby
    • Windsurfing nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: between CAD 5 and CAD 15 per person (approximately)
    • Pet fee: CAD 15.00 per room, per night
    • Deposit: CAD 150.00 per stay (cash only)
    • Late check-out fee: CAD 69.00
    • Rollaway bed fee: CAD 15.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in St. Catharines, Canada
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    43.169988, -79.264502
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    Area map

    A short guide to St. Catharines

    With more than 1,000 well-tended acres open to the public, St. Catherines is nicknamed “The Garden City.” Its soil and climate support professional greenhouses, as well as the 1,300 rose bushes that bloom at downtown’s Montebello Park. At the waterfront, Port Dalhousie showcases 19th and early-20th century buildings, including a lighthouse. Nearby, ships bypass Niagara Falls via Welland Canal.

    see all hotels in St. Catharines

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • St. Catharines - 1.2 miles
    • St. Catherines Station - 1.6 miles
    • Port Dalhousie - 1.8 miles

    3.0+ mi

    • Rockway Conservation Area - 3.2 miles
    • The Pen Centre - 3.2 miles
    • Brock University - 3.6 miles
    • St. Catherine's Museum - 3.7 miles
    • Rockway Vineyards - 4.1 miles
    • Happy Rolph's Bird Sanctuary - 4.9 miles
    • St. Catharines Niagara District Airport (YCM) - 4.9 miles
    • Royal Niagara Gold Club - 5.0 miles
    • Niagara Falls Intl. Airport (IAG) - 17 miles
    • Buffalo Niagara Intl. Airport (BUF) - 31 miles
    • Toronto-City Center Airport (YTZ) - 33 miles
    • Hamilton John C. Munro Hamilton Intl. Airport (YHM) - 33 miles
    • Toronto Pearson Intl. Airport (YYZ) - 39 miles
    • Toronto-Buttonville Municipal Airport (YKZ) - 48 miles
    All hotels in St. Catharines, Canada
    Reviews
    • All (54)
    • Business (4)
    • Romance (1)
    • Family (4)
    • Friends (3)
    • Other (42)
    3.9 / 5
    Good

    Score breakdown (from 54 reviews)

    • 5.0
      (17)
    • 4.0
      (23)
    • 3.0
      (6)
    • 2.0
      (5)
    • 1.0
      (3)

    Average rating for:

    • Cleanliness
      4.1
    • Service
      3.9
    • Comfort
      4.2
    • Condition
      4.0

    Reviews: Overall

    • < Previous
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    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was really a nice hotel. The beds were so comfortable and the color patterns were awesome
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    ME
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding
    "Superb in all aspects!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    From the moment we arrived we knew this was an especially nice hotel. We could see off to the right from the reception desk what looked like a coffee area...and we were right...it is called "Timothy's" and it is one of the nicest "coffee bars" I have seen...a lot to pick from not only in coffees but any kind of "treat" you want to go with it...plus […] a really nice seating area to enjoy your coffee. Then we got to our room. Superb in every way possible. We decided to try the restaurant attached...I believe it is called J.J. Kapps and we both had one of the tenderist and juciest steaks ever. We were exceptionally pleased. This is a must stay for anyone coming to this area!! Read more
    Genuine Expedia guest review
    Other trip
    Sep 28, 2012
    Brenda
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding
    "Clean and Comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We are a family of four and found the hotel to be clean and comfortable.
    Genuine Expedia guest review
    Other trip
    Aug 31, 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "Like"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice hotel but surrondings a little iffy. Easy to find. Nice pool but small. Hot tub not really "hot" more like warm.
    Genuine Expedia guest review
    Other trip
    Aug 6, 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "Reception clerks should smile!!"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Some desk clerks smile but others obviously hate their work!! The woman at the desk on the day we left was MISERABLE!!!! I jokingly told her that our wake-up call stated that it was 16 degrees and raining..I said it was from "Jennifer"(that's what message said) and that she was most pleasant but a little off the wall as the day was 30 degrees C. and […] sunny!! She bluntly responded that there was "NO JENNIFER" on staff!! I stopped and looked at her and responded "obviously not...she was pleasant!!" This employee no more belongs on the desk with her brusque manner and slovenly appearance than I do in a bikini!! Fortunately a MOST pleasant gentleman signed us out...we met him last time and he is quite professional and smiling!!Caroline Read more
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Caroline
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "Many things to do in hotel, but not in st caths"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Hotel is great and had plenty of things to do (Tim's coffee, bowling, pool, bar and grill) but the area around the hotel was lame. Of course, the reason for our stay was to see the falls so that's where we spent most of our time anyway, but the drive to the fall on the QEW was traffic jammed so be warned. We had a hard time finding good restaraunt for […] dinner close to our hotel. Bleu turtle for breakfast was great Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2012
    Lauren
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2011
    A Traveller
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "Good value, but has some bugs"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    A really comfortable night's sleep, great bed, but room obviously designed by a man. Bathroom lighting made for romance, perhaps, but you can't see yourself in the mirror. A bathroom light should shine on your face, not the wall! Stylish, but too many surfaces that some overworked maid will have to keep clean. Breakfast in attached restaurant very expensive! […] Elevators being worked on while we were there; I hope they are fixed by now! And the volume of the TV very erratic; some channels blasted; others could not be heard. Hotel could do with a strong manager to set everything right. Read more
    Genuine Hotels.com guest review
    1 night trip in Aug 2011
    Dina F
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    2.0 / 5
    Fair
    "Mediocre"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    The hotel is under construction but they don't advertise that. The pool was nice and warm but the sauna and hot tub did not work. The staff were extremely friendly and kind and were quick to provide great service. The hotel itself rented the pool out to a private party which was during prime time in the morning. Then, I was actually asked to leave the […] workout room because I might see the private party in the pool. No compensation offered. Read more
    Genuine Expedia guest review
    Other trip
    Aug 21, 2011
    A Traveller
    US

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    2.0 / 5
    Fair
    "Nice place, but problems"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      4.0
    My two children (ages 6 and 10) and my mother and I spent two nights at this hotel (8/2 and 8/3/11). While the facility was lovely and the room exceptionally clean, we ended up being disappointed about our stay. We had stayed out late visiting my aunt and were hoping to have a quiet night and to sleep late in the morning. This was important to us as […] we had just completed a 500mi ride from Massachusetts that day. At 7:30 the next morning, loud drilling began directly above our room. The drilling continued for over two hours--constant for the first 30 minutes and intermittently thereafter. It was impossible to sleep through and we were all awake at 7:30 even though we had planned to sleep late and have a quiet morning in the room. When I called the front desk the response was: "There is construction going on floors 6 thru 9. We had no idea they were coming. We can't go up there to ask them to stop because we're not allowed up there." There was no apology, no concern with our situation, no ownership of the problem. Basically, I was told, it was my problem. When I went to the front desk to find the manager to complain, I was greeted with blank stares and insistence that it was not their fault and told that the manager wouldn't be in until later. Later in the day I stopped at the front desk to see if anything had been done to prevent the early-morning wake-up and the person working the desk said they had spoken with the building's owner who told them that construction was NOT to start before 11am. The person apologized for the inconvenience we experienced that morning and assured us it would not happen again. The next morning the drilling started at 9:15am. We were already up at that time but, again, it made the room unpleasant to be in. In addition, our room was directly next to the elevator. Because of this, we expected some extra noise and we were ready to accept that. What we didn't realize was that beginning early in the morning we would hear loud dinging every t Read more
    Genuine Hotels.com guest review
    2 night family trip in Aug 2011
    Christine V
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Jun 14, 2013
    No
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    2.0 / 5
    Fair
    "Hotel is ok, but..."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    it is a bit isolated (on a commercial strip without any interest) and the restaurant that is attached to the hotel is HORRIBLE. Absolutely horrible. Wouldn't be so bad, but the hotel breakfast offered is at that restaurant. Anyway, the hotel was fine, but that restaurant needs to go and it taints the whole experience.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    No expectation
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    we only stayed one night with my daughter and 2 grandchildren to attend a dance competition so really didnt use the facilities that much. the kids enjoyed having the pool, although it could have been a bit warmer for the 2 year old. we liked the proximity to restaurants and easy access to super markets and drug stores also liked having timothy's coffee […] so handy. overall it was a very good experience Read more
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "Loved the Jacuzzi suite!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We needed to stay in St Catherines because we had tickets to a show at the Brock Centre for the Performing Arts. Our Jacuzzi suite was fantastic and everyone at the hotel was great. We had a great weekend, and are watching out for more shows at that venue so we can come back another time and we would definitely book at the Holiday Inn again.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    3.0 / 5
    Good
    "Be wary of extra nights charged to credit card"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Be careful and watch your credit card bill after your stay. We paid directly to Expedia, however when I checked my credit card bill about 2 weeks later I noticed that the hotel had invoiced me for a night as well. I have had to make several calls to get this fixed. It is now over a week later after the call that told me they would credit back by card, […] it still has not been credited - have now been advised that it take the credit card company longer to credit back than to charge - I don't believe this as they should be able to reverse the charge almost immediately. Read more
    Genuine Expedia guest review
    Other trip
    Mar 18, 2013
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding
    "Comfortable stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I have stayed in this hotel numerous times over the last 7 years, it just keeps getting better. The rooms are recently renovated, love the shutters on the windows instead of curtains and quite comfortable. The Timothy's coffee stand in the Lobby is a big bonus too! We ate dinner in the attached restaurant and although there was a bit of a wait the food […] was delicious. Read more
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Val
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding
    "Customers taken care of"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It's pet friendly. Any issues that we may have, are always taken care of immediately.
    Genuine Expedia guest review
    Other trip
    Dec 24, 2012
    Ken
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "nice place to stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Service was great,rooms clean and comfortable
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    joel
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "Receptionist terrible, great room"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      4.0
    Staff person at check-in was disappointing. She was not friendly and did not give me confidence at all. The room was recently renovated and very nice.
    Genuine Expedia guest review
    Other trip
    Dec 9, 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    3.0 / 5
    Good
    "tub and staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      2.0
    Tub didn't drain, but staff were extra nice. Comfy. Nice location. Liked the decor. But looking at the water in the tub didn't please me.
    Genuine Expedia guest review
    Other trip
    Nov 11, 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    1.0 / 5
    Poor

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding
    "Comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Comfortable. Pool and hot tub nice and clean. Lots of towels. Restaurant attached to hotel was great and reasonably priced.
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2012
    Joanne
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    2.0 / 5
    Fair
    "Disappointing..."

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    I was disappointed by our recent stay in this hotel, for the amount that we paid, it did not measure up. The room had not been cleaned thoroughly (empty beverage can under the bed, pizza receipts in the chair), and the pool/hot tub area was very small...our boys also said that the salt levels were exceedingly high. Breakfast was included in the rate, […] however, the price of the meals at the restaurant were high, that the vouchers barely covered the cost of a basic breakfast. My menu was so dirty/sticky, that I suggested to the waitress that it be cleaned. The front desk "manager" was excellent in terms of service provided, but the hotel itself was disappointing for the price. Read more
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    SMC
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "perfect relaxing place"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    after a long day if you need a place to relax without any disturbance this hotel is perfect place. friendly staffs,closed to beaches we had a wonderfull time.
    Genuine Expedia guest review
    Other trip
    Sep 5, 2012
    nisha
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    2.0 / 5
    Fair
    "Too bad experience"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Terrible experience....not a good welcome and I was told that it includes the full breakfast but when I went to the restaurant with family,they asked For the coupons and I looked at the breakfast coupons It includes only meals upto $10 each person...such a ridiculous Service from the hotel management Not Going there again
    Genuine Expedia guest review
    Other trip
    Sep 4, 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "Reservation"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Our stay was fine. However I was disappointed when I found that we did not get the room that I reserved, with two queen beds, and we got one king bed instead. I was travelling with my son and granddaughter. Fortunately there was a cancellation and we could move to a room with two queen beds. The rest was ok.
    Genuine Expedia guest review
    Other trip
    Aug 22, 2012
    MM
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    1.0 / 5
    Poor
    "Staff was rude and hostile"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    wrote a review on trip advisor see never experience such open hostility in my own country, will never reccommend or stay here again.
    Genuine Hotels.com guest review
    3 night family trip in Aug 2012
    michelle
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      1.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    When we arrived, a man in the parking lot asked us for money. Our car was opened as we were removing luggage. He was very aggressive and repeatedly asked for money. My travelling companion was very anxious about this. otherwise stay was fine.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Val
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    only problem was cost of food..i thought breakfast for kids under 12 was free but had to pay 6.50
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "Good quality for the price."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was very nice. We stayed in a King Executive room which had a very nice bathroom with double vanities which was nice when getting ready in the morning. The hotel has been nicely renovated since the last time we stayed there 4 years ago, and we were very pleased other then just a bit of cleanliness issues around the room. Would stay again.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Ryan
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding
    "A good place to stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    An very satisfactory stay. excellent facilities, great food and attentive staff
    Genuine Expedia guest review
    Other trip
    Mar 25, 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "Holiday Inn St. Catharines - Pet Friendly"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Absolutely no problems with this hotel. Service was great. Room Clean. Hotel Clean (I think I saw them vacuum our hallway 4 times in a 24 hour stay) We had a dog with us, so the certainly gave us a 'pet' room but very clean and no odours. You pay a $15 premium for the pet, but I assume that is justified in 'extra cleaning' the rooms which is worth it. […] Family liked the pool. Would absolutely stay again. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jan 2012
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    3.0 / 5
    Good
    "Holiday Inn in St. Catherines"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    If you're looking for a clean, safe place to sleep, you can find it here but you can also expect 3-star service/amenities at 5-star prices. We chose this hotel because it's pet friendly and we were traveling with our dog; we picked the best room the hotel offers - King suite, fireplace, jacuzzi, breakfast... the whole deal - the place was spotless; […] A+ on the cleanliness factor! Other great things: the room itself exceeded our expectations, it was well layed-out, very spacious, and there were LOTS of towels! Room service was not available yet the girl the front desk promptly brought up champagne glasses within minutes of our request. What went wrong? Funny enough... the shower does not keep consistent water temperature. No matter where the dial sits the water constantly changed from boiling to freezing without warning. The pillows are not the right size for the bed and are in dire need of replacements. The movie we ordered did not work and when we called to ask how to fix it, the girl said she would look after it and hung up. Apparently that meant she would take if off our bill but we were charged twice for it anyway. I would stay at this hotel again but only at a discounted rate. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent
    "Excellent stay with pets"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    My wife and I brought our two Duck Tolling Retrievers and had an excellent stay. Pets are accepted and we had no problems. We were on ground floor, near side exit, to take pets out for walking. Would book it again, definately. We stayed over on Christmas Night, so everything was closed. But, we walked all over looking at Christmas lights.
    Genuine Expedia guest review
    Other trip
    Dec 27, 2011
    Ken
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Sep 2011
    A Traveller
    CA

    Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Sep 2011
    A Traveller
    CA
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      • Holiday Inn Hotel & Suites St. Catharines Conference Center - St. Catharines
      • Holiday Inn Hotel & Suites St. Catharines Conference Center in St. Catharines
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