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El Dorado Royale, A Spa Resort by Karisma, All Inclusive, Riviera Maya

4.5 stars
Km 45 Carretera CancunTulum Kantenah, Maroma, Playa del CarmenQROO77710Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Breakfast
Tasty breakfast
Amenities
Great amenities
Cleanliness
Clean
Food
Delicious food
92See all 92 Hotels.com reviews
From 7,959 reviewsTripAdvisor Traveller Rating

El Dorado Royale, A Spa Resort by Karisma, All Inclusive, Riviera Maya

Hotel Info: ‎866-539-8117‎

from $403
  • Luxury Suite, Jetted Tub (Swim Up)
  • Swim up Jr. suite
  • Junior Suite, Jetted Tub (Swim Up Premium)
  • Junior Suite, Jetted Tub
  • Junior Suite, Jetted Tub (Premium)
  • Junior Suite, Jetted Tub, Ocean View
  • Ocean Front Jr. Suite
  • Luxury Suite, Jetted Tub (Junior)

At a glance

Key facts

Hotel size

  • This hotel has 478 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free valet parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Other information

  • All-inclusive (gratuities included)
  • Resort fee included

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

WiFi is available in guestrooms for MXN 20 per night (rates may vary)

WiFi is available in public areas for MXN 10 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for MXN 20 per night (rates may vary)

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • 11 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 6
  • Lazy river
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Swim-up bar
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Yoga

Entertainment
  • Onsite live performances

Other inclusions
  • Shuttle service to offsite activities

Not included
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Spa

The Spa at El Dorado Royale features ocean and water views and offers a wide variety of options, including massages, aromatherapy, reflexology, facials, special body treatments and couples massage class. Spa facilities include a sauna, steam room, couples treatment rooms, outdoor treatment rooms and a fitness room.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Kayaking on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby

El Dorado Royale, A Spa Resort by Karisma, All Inclusive, Riviera Maya’s small print

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

WiFi is available in guestrooms for MXN 20 per night (rates may vary)

WiFi is available in public areas for MXN 10 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for MXN 20 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

El Dorado Royale, A Spa Resort by Karisma, All Inclusive, Riviera Maya

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