"First time Bali"
Beautiful beach setting and very relaxed atmosphereGenuine Expedia guest review
We stayed with our 19 month old son for 6 nights in a Deluxe Garden Terrace room. Right from our check in to our check out we experienced great service. What most impressed us was the friendliness and attentiveness of all of the staff-from the reception staff to the gardeners we were always acknowledged with a friendly smile and a "hello". Our room […] choice suited us as it looked out onto the beautiful, lush gardens (all very well maintained) which allowed our son room to explore. The bathroom was huge and the separate bath and shower space was a nice change from most hotel bathrooms. The breakfast choices were outstanding with a wide selection of very fresh food. We ate some of our evening meals at the hotel (all were very nice) but if you want a wider, cheaper selection I would recommend the nice stroll down to Bali Collection. The beach area was well maintained and perfect for kids to explore the shallows. There were a small number of hawkers but they didn't bother you too much after you said "no" to whatever they were selling The pools were all well maintained with plentiful loungers to choose from. The only negative with the pool was that a large area of it was too deep for adults to stand on the bottom, let alone small children. This is definitely a resort which benefits families with children. From the kids eating area at breakfast to the kids club there is a chance for parents to experience a little (or a lot!) of time out. We will be back! Read moreGenuine Expedia guest review
"Excellent 5-start resort, lovely & well maintained"
Excellent resort hotel, very nice and modern, it deserves all 5 stars! The Westin lobby is beautiful and Check-in was a breeze and the hotel staff was great. There is free wireless internet in the lobby at all times. I had a deluxe king room with a garden view and it was lovely – modern, clean, marble bathroom with a large bath tub and a separate standing […] shower area. I am very fussy about hotel bathrooms and I must say the Westin bathroom was excellent. The bed and other room amenities were great. The balcony was kind of small, enough for 2 average people to stand – I wasn’t too fussed as I didn’t need to be on the balcony. Housekeeping comes every day and they are excellent. There is room service 24/7. The swimming pool is lovely. The sun loungers by the pool are amazing. The hotel gardens are lovely and very well maintained. I did not dine in any of the restaurants however I must say they looked lovely with great views. The beach area has plenty more sun loungers and beach bales (huts) around which were great, its best to swim in the first half of the day when the tide is higher than in the late afternoons. There is a free shuttle every day to Bali Collection (nearby shopping centre in Nusa Dua) and another one to Duty Free shopping centre (near Kuta which is where Bali Galleria Shopping Mall is), they were available every hour to and fro and were very convenient. My stay at Westin was great, it’s the kind of resort hotel you can stay at all day without leaving. Read moreGenuine Expedia guest review
"The Westin- a fantastic holiday."
The Westin is a fantastic hotel and suited my young family (6,4 & 2). It was exactly what we were looking for. The food was of a great standard and the Saturday night seafood buffet was amazing. I would highly recommend The Westin to all travellers, a great location on the beach and the pool never felt overcrowded.Genuine Expedia guest review
"Very nice hotel in Nusa Dua"
Very nice hotel. We went during school holidays as a couple - so expected quite alot of kids, families etc by the pool. Less facilities than the Laguna next door to the Westin and the rooms aren't quite as big, but a great hotel none the less.Genuine Expedia guest review
Good clean resort, friendly staf suitable for couples and families . Dining options meet everyone's taste, breakfast excellent . Wifi and PC in main foyer area is free, rooms incur a charge. Definitely would stay at the Westin againGenuine Expedia guest review
"perfect for families, not couples"
The total hotel experience in Westin Resort was good, but not good as we was expected. The hotel services are really fast, and the performance and music from gamelan upon arrival felt so welcoming. The hotel facilities and service are 5 stars. The breakfast area surprisingly indicate Halal and Non-Halal section, which really convenient for a Muslims […] guest. The room are clean and nice, but the space quite small. The Heavenly Bed® as advertised in the website are not so "heavenly", we love our bed in Puri Sunia Resort more. The hot shower somehow suddenly turn to cold shower even we already set it at 40+ degrees, and later turn to really hot shower! Read moreGenuine Hotels.com guest review
"WELL WORTH A VISIT"
Beautiful resort, great staff. Perfect for families and couples.Genuine Expedia guest review
"Great staff and good family hotel."
Great staff and good family hotel. over priced food, but that's all the resorts.Genuine Expedia guest review
"Very Satisfied Experience"
WESTIN NUSA DUA in Bali exceeded our expectations as a destination for family bonding and rejuvenation. We thoroughly enjoyed ourselves!Genuine Hotels.com guest review
"Great for relaxation"
Westin, Nusa Dua is the perfect place to go if you want to relax and just enjoy your break from the busy everyday life. However there were 2 things that could be much better; 1. we had ants/insects crawling in our room near the beds and the complementary tea & coffee and 2. We booked a hotel taxi to take us to Kuta (Ku De Ta) which we were told by […] the staff, was not that much more expensive than a regular taxi. However when we wanted to go back to the hotel is turned out the hotel charged us double the price of what a taxi! Even the Ku De Ta car service was much cheaper than the hotel taxi. However, all in all a great experience, the hotel and especially the Spa is a little peace of heaven, and the food is great. Read moreGenuine Hotels.com guest review
Response by The Westin Resort - Nusa Dua Bali Greetings from The Westin Resort Nusa Dua, Bali. It is a pleasure to have you stay with us and to hear that you had such a relaxing stay with us. We apologize for the inconvenience you have experienced during your stay, and I have discussed your feedback with my team members and we will be endeavor to be clearer in our communication about taxi pricing. We look forward to welcoming you back in the near future.
"Would definitely go back - great experience"
This was exactly what we were looking for. Situated in the quieter location of Nusa Dua - away from busy Kuta. We couldn't speak highly enough of the staff - they were extremely helpful and friendly. The room was beautiful and clean and had everything that you would need. Breakfast had a huge assortment of food and was in a great location. Restaurants […] were Western prices, but cheaper food available within a km of hotel. Would definitely return. Read moreGenuine Expedia guest review
"Spa price subjected to change"
Overall experience was quiet good but I have to mentioned our experience with Spa management .On first day I received Spa price list it in USD$ price and afterward in same day they billed us in Indonesian rupiah. Then I realized that rupiah price was 25% higher than USD$ so I questioned the Spa staff about and they replied that USD$ price list is not […] valid! We present the USD$ price list to convinced them that they are not allowed to raise their price while guests are already check in. So they finally accepted to bill us in the USD$ price. Read moreGenuine Expedia guest review
Response by The Westin Resort - Nusa Dua Bali Thank you for taking the time to share your experience with all of us. Please accept our sincere apologies for the inconvenience caused by the billing discrepancy. We appreciate your feedback as this helps us improve our standards and service delivery.
"Luxury Hotel, great service and facilities"
U are welcomed as you enter, and staff are friendly, efficient and polite. ( Note, there is a security check on entering Nusa Dua before the hotel, vehicle is checked inside and out. Also Hotel has a security station, metal detector, before you enter the lobby.) Lobby area is spacious and relaxing, and pool facilities within the complex very good. […] Food services in all areas impeccable, and a great standard. I used the Spa centre, where very traditional therapies to this area of Asia are offered. they are good value, and some of the best i have ever used. I had a back problem, and daily therapies has relieved much of this during my 1 week stay. Frequent guests or SPG members, are invited to High Tea in the lobby 3.30pm, and the piano is played. The Guest Relations Manager always is there, and checks all is good and helps in whatever way you ask. The rooms are OK size wise.. Balconies you cannot sit at they are so small. Opt for a room over the poolsides, but if you want peace then also nearer the beach. It is worth the small cost. Clearly, it is a hotel for many types of travellers. Conferences, business, stopovers and holidays. It also is used by Australian package tours, and these tend to be families with kids. The noise during the day is really not good, if you want a relaxing quiet hotel. Equally, some of the corridors are vast marble, so there is a problem with noise along the corridors you can hear in the room. They also play music over tannoys, from 7.30am, until; after 10pm, which you can hear through into your room. This is very annoying and not needed. The beach is not really swimmable or clear, so if this is important to you, then this is not the ideal location, as the beach area is poor. Breakfast is really an annoying experience, overcrowded, too small an area, and kids running round loudly, not seeming to behave as you would hope in a hotel of this standard. The area gets to be a bit of a mess, and to be honest i did not look forwards to breakfast, go Read moreGenuine Hotels.com guest review
Response by The Westin Resort - Nusa Dua Bali Greetings from The Westin Resort Nusa Dua, Bali. We are happy to note that you enjoyed the variety of our service and facilities as this is the best reward for all of us. Your constructive feedback is highly valued as we strive to meet and improve the specific needs of each and every guest. Since receiving your feedback, we have amended the timings of the lobby music. We look forward to welcoming you back in the near future.
"Westin Nusa Dua - Fantastic short getaway"
Only having a few days we found this a very relaxing spot. Nice to have a few days away from all the hustle and bustle. Would definitely recommend.Genuine Hotels.com guest review
"The Westin Resort, Bali"
overall its a good hotel with a good services. need more in house entertainmen for hotel guest , like traditional dancing , unplug performaces in the lobby area. so people can enjoy the night @ the lobby area. the staff is very friendly and helpfull. love to come back to the westin next time.Genuine Hotels.com guest review
"Westin luxury, super friendly & welcoming!"
The hotel is absolutely excellent, staff are wonderful, the buffet breakfast is perfect to fuel you for a day of being lazy or adventurous. Facilities are great - great tours & information available. Beach is clean and there are minimal hassles. Nusa Dua is to the south & is segregated so be prepared to travel at least 1.5hrs to do any hiking or visiting […] of villages etc. If all you want is touristy beach stuff then staying in the area will meet all your holiday needs. Very relaxing, felt spoiled and well looked after. highly recommend, even if just for the last days of your holiday when you really just want to unwind. Read moreGenuine Expedia guest review
everthing is nice in The Westin Resort - Nusa Dua BaliGenuine Hotels.com guest review
The original room we were provided with at the Westin in Nusa Dua, Bali was the pits, we asked and paid for a Pool/Ocean view room we were provided with a room with a view of a wall on one side a palm tree in front of us and a sleight view of the pool where I believe the skimmer box was, no ocean was in sight. Over the next couple of days and many complaints […] we were moved to a ground floor terrace room , much better. The meal options left a lot to be desired, we ate elsewhere most of the time. Take your own pillows with you, the ones they provide should be thrown on a bonfire, you wake up every morning (and many times during the night) with a sore neck and headaches, so much for wellness. The staff as always in Bali, were wonderful, if there are nicer people than the Balanese, then I am still to meet them. N.J Read moreGenuine Hotels.com guest review
Response by The Westin Resort - Nusa Dua Bali Thank you for taking the time to share your experience with us. It was a pleasure to have you stay with us and to hear compliments of our associates. We strive to provide the ultimate comfort in every guest room and feature exclusive facilities and amenities such as Westin Heavenly Bed with its pillows which were custom designed to create the perfect foundation for deep, calming sleep. However, in your case it appears we did not meet your expectations, and for that we are truly sorry. Please know that we consider all your feedback very valuable and will continue to improve our services and facilities. We hope you will give us another chance to return and renew your faith in us.
I have stayed at Anatara in Seminyak in my previous stay to Bali. that was an amazing hotel, but the area not so great. Nusa Dua is a lovely out of the way spot and is perfect if you are looking for nothing to do on your holiday. Beaches are very clean and the area itself is just so pleasent. I dont think you could go wrong with any of the hotels in […] Nusa Dua, we chose westin because it was at a good price. Has all the amentities you could need from a hotel. Read moreGenuine Hotels.com guest review
"Worth Staying for the Price (Good locality)"
I was so very happy with Westin stay. The lobby still looks 'old' but the NEWLY RENOVATED rooms was "WoW" esp. I just transferred from a pool Villa but no standard. I could sleep so well - Feather pillow - Heavenly Bed and Beautiful Bathroom. It's just by the Beach and got nice shops - must try the Japanese Restaurant - Free Flow of Food for different […] nights (Reasonably priced) They got FREE TRANSPORT to (a) Bali Collection shopping in Nusa Dua and (b) DFS in the city area hourly till late at night I also took the car to St Regis for shopping + a drink (BEAUTIFUL things in the shop) I regretted not staying for more nights... this branded hotel is worth it (clean, no insect problem in room) vs a pool Villa with no brand. Read moreGenuine Hotels.com guest review
"Westin works for families"
This hotel ticks the boxes if you have kids. The family suite we had has a weird configuration which meant the "living area" wasn't used except to get to the bedrooms. The rooms are big & bright enough for that not to matter. The breakfast is extensive & impressive. The resort looks good & is well maintained. The staff are responsive & courteous. Kids […] pool has unguarded access to stairs leading to slide which seems bizarre & a hazard. Read moreGenuine Hotels.com guest review
"The Westin Resort Nusa Dua"
Room service takes a very long time and I wouldn't recommend any of the restaurants. There is very little to do locally and I found our stay very impersonal, perhaps due to the large size of the hotel. Wifi is offered, but you have to buy pre- pay cards which is awkward.The beach is beautiful but you are constantly harassed by women and men selling […] items, tours, sarongs and hand crafts and it is very hard to relax with some standing at the foot of your sun loungers for long periods of time begging you to buy something. Read moreGenuine Hotels.com guest review
"Lovelly hotel.... except for...."
The staff were exceptionally friendly and the property was impressive, but the Balinese buffet bbq dinner by the beach was a dissappointing as it was cold and not well lit, and the suckling pig wasn't cooked properly, Also the table we had requested earlier that day had been given away to someone else. We were also surprised to find a lot of children, […] which we were unaware when we booked, and the pool became less relaxing from the noise of kids screaming all day. The beach provided a nice escape from this(which was very clean with golden sands). Note that the hotel is in a beautiful area, and taxis are plentiful, but the local shopping centre(Bali Collection) is pretty much the only place to find restaurants locally(other than the hotels) and it does tend to get a little boring eating there all the time. Be mindful that a taxi into Kuta will take up to an hour as you often end up in a traffic jam! Overall a nice stay, the positives far outway the negatives, I would stay there again . Read moreGenuine Hotels.com guest review
"The Westin Resort - Nusa Dua Bali"
Very comfortable and relaxing. Stayed by the pool whole day, swimming and having lunch. Staff is very friendly and helpful. Perfect for relaxing holiday! I put 3 for cleanliness of my room, because I saw some ants near amenity goods area (coffee, tea) although room itself was really clean.Genuine Hotels.com guest review
"The Westin Resort - Nusa Dua Bali"
Great room and great service. The staffs were all helpful and greets you with a smile all the time. it really helps to make us feel at home. The enviornment was quiet and relaxing. The security in Nusa Dua is tight and felt safe.Genuine Hotels.com guest review
"Westin Nusa Dua-Great for families"
Went here on a conference so I really wasn't expecting much. Been to Bali before so I know that Nusa Dua is a bit isolated from all the action. I liked the room service actually. The superfood menu was great and highly appreciated. I think this hotel is best for families. Kids have their own section that had a huge outdoor playground and a "pre-school" […] of sorts that can rival any preschool in Manila. I really wished I brought my kids with me because they would have enjoyed themselves into a stupor. As for the Beach...well, it will be hard to beat the Philippines on that department but Bali offers majestic and uber chic hotels. The cool thing about this area is that you have access to other hotels along the beach so you can hotel hop as you walk along. Lots of squirrels and birds around which kids will love. Freaky for some adults because they even jump on your dining table to eat your food. Loved the sheets and pillows...so comfy. I also liked the green tea scented amenities. The soaps were beautiful and the over all packaging was nice. All in all, it's a great family hotel that is value for money. Consider it if you have children because not only do they have activities for them, the perks of being a kid here is great...like ice cream the whole day by the pool for a flat rate. Read moreGenuine Hotels.com guest review
おすすめの理由は二つ。何より、PREGOというイタリアンレストランの質の高さ。パスタの茹で加減から、リゾットの少し芯を残す感じまで、インドネシアではなかなか味わえないものでした。ステーキの火の通し加減もよかったです。あとは、子供への対応も非常によく、一緒にアイスクリームを選びに行ってくれたり、話しかけてくれたりとよかったです。このグループのホテルは、子供は10ドル／日で朝昼晩と食事ができるので、ホテルライフを楽しむ（プールも大きいし、目の前の海も遠浅で子供向き）にはお得感があります。キッズクラブに預けられれば、大人だけの時間も確保できますし。また行くホテルになりました。Genuine Hotels.com guest review
家族とゆっくりホテルでのんびりされる方にはお勧めかも。Genuine Hotels.com guest review
基本上符合威斯汀品牌，床很舒服，但是房间偏小没有太多巴厘岛特色装饰比较 现代。整个酒店感觉还是可以，泳池沙滩上的椅子很漂亮，有好多松鼠有意思，还有适合小朋友的泳池滑道。但是早餐很一般品种少，当然性价比来说还是可以。Genuine Hotels.com guest review
プライベートビーチとプールがとても近くて レストランもあり のんびり水着で一日中過ごせそうです。次回もぜひ 泊まりたいです。Genuine Hotels.com guest review
웨스틴 리조트와 함께 아름다운 신혼여행을 보낼수 있었어요 애기들이 생기면 꼭 다시 갈꺼에요 굿굿!!Genuine Hotels.com guest review
硬件方面：海滩很美，海浪在远处就给拦了一下，海滩的水非常平静、透明，非常适合小孩。游泳池也值得小孩留恋，玩耍。由于我们小孩每天被游泳池吸引住了，所以一次也没有去儿童俱乐部，下次可以尝试。床非常舒服，很大。卫生间也很大，布置的很合理。不过一天早上醒来发现身上有只蚂蚁，这里是热带，可能不容易避免。后来我们搬到乌布的5星酒店甚至还有大蟑螂呢。软件方面：每个工作人员都会真诚地向你微笑，亲切地打招呼，记得你的名字，和你聊聊天。服务热情周到，真让人感动。我们孩子一离开westin，就开始怀念这里，说这里很多工作人员都认识她。到了别的酒店就没人认识她了。Genuine Hotels.com guest review
多数の部屋が庭を囲んでU字状になって、先にプールとビーチがある。自室のスパから庭の熱帯の木々が望めて、通常の部屋でも、十分ゴージャスに感じられるように作られている。ビーチサイドには、バーやレストランがあり、日本人にとって法外に高いわけでなく、ビンタンビールの値段も手頃でした。バリ・コレクションなどと結ぶシャトルバスも便利でした。ただしクタ雑踏周りやバリの寺院見物には遠くて不向きかもしれない。Genuine Expedia guest review
"좋은 시설 아름다운 풍광"
위치, 서비스, 풍광 나무랑때없었다. 기대한것 중 리조트내 activity가 빈약했고 자전거, 테니스장 이용시 돈을 네야하는 불편함이 있어 아쉬웠다. 반강제로 유니세프 성금도 내야만 했다.Genuine Hotels.com guest review
"Ocean is abit far from the ocean."
A great resort to stay at. Such comfortable beds and excellent breakfast can make your day wonder. The daybed on the beach is also excellent.Genuine Expedia guest review
"Hotel muy caro en playa mediocre"
Las instalaciones ymel personal del hotel muy bien, es un mega resort La playa es pintoresca pero no te puedes meter mas de unos metro com e agua hasta la rodilla por las algas y piedras Esta situado en unarte de Bali (Nusa Dua) bastante alejada de las ciudades, tanto asi que nos sentiamos bastante atrapados en el hotel, es un desarrollo con mega […] resort uno tras otro y sin ningun pueblo o ciudad muy cerca. Los hoteles se apovechan de esta situacion ya que s dificil para el huesped ir a comer fuera del hotel y cobran unos precios irracionales por todos los servicios extras desde el internet hasta la comida. Desde 5 dolares por un cafe hasta 16 dolares por una hamburguesa. Acodemonos que estamos en Bali, Indonesia, y no en un pais del primer mundo. Read moreGenuine Expedia guest review
ウェスティンのヘブンリーベッドが好きなのと、割合お手ごろ価格で泊まれることもあり、今回ヌサドゥア滞在の際ウェスティンを選択しました。部屋の広さも申し分なく、明るい開放的なバスルームが気持ちよかったです。ヌサドゥアのゲートからすぐなので、外に食事やちょっとした買い物に行くにも便利です。ビーチサイドのレストラン「IKAN」はおいしかったですが、和食の「Hamabe」は日本人的にはどうかなと思いました。スパサービスを受けたかったのですが、ラマダン明けのハイシーズンということもあって予約で一杯だったのが残念です。Genuine Hotels.com guest review
"Friendly service make us happy"
The room is bit small for a family with two kids. We will try the family suites next time.Genuine Hotels.com guest review
"Bad experience! Will not return here."
Kami sekeluarga anggota Starwood Preferred Guest dan sengaja memilih untuk pindah ke Westin Nusa Dua untuk ganti suasana dari sebuah hotel bintang 5 lain di Jimbaran. Wow, keputusan yang salah!! Saat check-in, bell staff dan security di drop-off area sangat jutek dan tidaklah friendly. Di saat yang bersamaan, ada konvensi Golkar di hotel yang sama, […] jadi bisa ditebak, hotel penuh dengan orang-orang politik bersliweran, yang membuat kondisi liburan tidaklah mengenakkan. Kamar yang kami dapat cukup boleh dibilang kecil untuk standar 5*, dan lantai nya kotor (harus complaint dengan duty manager; baru dibersihkan). Pasir di pantai di hotel jika dibandingkan Jimbaran, cukup kasar sehingga anak-anak tidak nyaman bermain disana. Kids Club tidak berfungsi saat kedatangan kami. Koridor kamar kami dalam kondisi lembab dan internet harus bayar extra untuk anggota SPG! Saat check-out juga bell staff tidak memberikan impresi yang berkesan. Overall, kami tidak akan kembali ke Westin Nusa Dua karena experience tidak impresif. Sangat disayangkan, karena brand Westin yang sangat baik, ternyata tidak reflected di property mereka ini (sangat berbeda dengan Westin Kuala Lumpur, dan Westin Bonaventure Los Angeles). Look somewhere else! Read moreGenuine Expedia guest review
不错的酒店Genuine Hotels.com guest review
酒店在类似三亚亚龙湾的封闭的地方，对有孩子的家庭来说非常适合，安全，舒适，还有儿童俱乐部。对希望多看看巴厘岛文化的人不适合，因为整个区域都是大酒店。适合放松，预定水上水下运动很方便。Genuine Hotels.com guest review
"Great benefits for family with kids"
My family and I had a wonderful experience at the hotel, especially they had very good starwood membership benefits including STG kids pass. We'd love to stay there again!Genuine Expedia guest review
スタッフの対応はとても良く朝食も美味しく頂きました。 プライベートビーチも大変良く楽しめました。 プールの水が少し濁っているような感じがしました。 部屋のベッドは最高ですが若干狭く仕切り部屋のせいか隣の滞在者の音が聞こえ気になりました。Genuine Expedia guest review
環境一流，私人沙灘太美了！員工有禮有愛心，小孩去kids club 很好玩！早餐很豐富，不可以錯過的酒店！但是住該區如果繁忙時間到Kuta塞車情況嚴重，15分鐘變90分鐘要留意！Genuine Hotels.com guest review
"Idéal pour passer un moment au calme"
Idéal pour une pause hors du temps non loin de Jakarta. Proche de l'aéroport, accueil toujours aussi agréable et une nouvelle salle de sport impeccable.Genuine Expedia guest review
酒店整体感觉很舒适，周围绿色的植被让人感觉自然清新，服务也很亲切。Genuine Hotels.com guest review
"heerlijk luxe resort in prachtige omgeving"
geweldig resort voor iedereen- rustig en toch genoeg te beleven voor jong en oud heerlijke gazebo op het strand voor volmaakte ontspanning fiets huren- je kunt in de buurt mooie fietstochten maken geweldig mooi groot zwembad met prachtige ligbedden- bediening is overal aanwezig- en altijd met een glimlachGenuine Expedia guest review
"Лучший отель на побережье"
Лучший отель со всех точек зрения - расположения, пляжа, обслуживания. СПА - нет, расположен в гостинице, можно нгайти интереснее и приятнее.Genuine Hotels.com guest review
房間設備與房價不成比例Genuine Hotels.com guest review
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