The Westin Resort - Nusa Dua Bali

WESTIN NUSA DUA in Bali exceeded our expectations as a destination for family bonding and rejuvenation. We thoroughly enjoyed ourselves!

Genuine Hotels.com guest review

Westin, Nusa Dua is the perfect place to go if you want to relax and just enjoy your break from the busy everyday life. However there were 2 things that could be much better; 1. we had ants/insects crawling in our room near the beds and the complementary tea & coffee and 2. We booked a hotel taxi to take us to Kuta (Ku De Ta) which we were told by […] the staff, was not that much more expensive than a regular taxi. However when we wanted to go back to the hotel is turned out the hotel charged us double the price of what a taxi! Even the Ku De Ta car service was much cheaper than the hotel taxi. However, all in all a great experience, the hotel and especially the Spa is a little peace of heaven, and the food is great. Read more

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Genuine Hotels.com guest review

This was exactly what we were looking for. Situated in the quieter location of Nusa Dua - away from busy Kuta. We couldn't speak highly enough of the staff - they were extremely helpful and friendly. The room was beautiful and clean and had everything that you would need. Breakfast had a huge assortment of food and was in a great location. Restaurants […] were Western prices, but cheaper food available within a km of hotel. Would definitely return. Read more

Genuine Expedia guest review

Overall experience was quiet good but I have to mentioned our experience with Spa management .On first day I received Spa price list it in USD$ price and afterward in same day they billed us in Indonesian rupiah. Then I realized that rupiah price was 25% higher than USD$ so I questioned the Spa staff about and they replied that USD$ price list is not […] valid! We present the USD$ price list to convinced them that they are not allowed to raise their price while guests are already check in. So they finally accepted to bill us in the USD$ price. Read more

Genuine Expedia guest review

U are welcomed as you enter, and staff are friendly, efficient and polite. ( Note, there is a security check on entering Nusa Dua before the hotel, vehicle is checked inside and out. Also Hotel has a security station, metal detector, before you enter the lobby.) Lobby area is spacious and relaxing, and pool facilities within the complex very good. […] Food services in all areas impeccable, and a great standard. I used the Spa centre, where very traditional therapies to this area of Asia are offered. they are good value, and some of the best i have ever used. I had a back problem, and daily therapies has relieved much of this during my 1 week stay. Frequent guests or SPG members, are invited to High Tea in the lobby 3.30pm, and the piano is played. The Guest Relations Manager always is there, and checks all is good and helps in whatever way you ask. The rooms are OK size wise.. Balconies you cannot sit at they are so small. Opt for a room over the poolsides, but if you want peace then also nearer the beach. It is worth the small cost. Clearly, it is a hotel for many types of travellers. Conferences, business, stopovers and holidays. It also is used by Australian package tours, and these tend to be families with kids. The noise during the day is really not good, if you want a relaxing quiet hotel. Equally, some of the corridors are vast marble, so there is a problem with noise along the corridors you can hear in the room. They also play music over tannoys, from 7.30am, until; after 10pm, which you can hear through into your room. This is very annoying and not needed. The beach is not really swimmable or clear, so if this is important to you, then this is not the ideal location, as the beach area is poor. Breakfast is really an annoying experience, overcrowded, too small an area, and kids running round loudly, not seeming to behave as you would hope in a hotel of this standard. The area gets to be a bit of a mess, and to be honest i did not look forwards to breakfast, go Read more

Genuine Hotels.com guest review

Only having a few days we found this a very relaxing spot. Nice to have a few days away from all the hustle and bustle. Would definitely recommend.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

overall its a good hotel with a good services. need more in house entertainmen for hotel guest , like traditional dancing , unplug performaces in the lobby area. so people can enjoy the night @ the lobby area. the staff is very friendly and helpfull. love to come back to the westin next time.

Genuine Hotels.com guest review

The hotel is absolutely excellent, staff are wonderful, the buffet breakfast is perfect to fuel you for a day of being lazy or adventurous. Facilities are great - great tours & information available. Beach is clean and there are minimal hassles. Nusa Dua is to the south & is segregated so be prepared to travel at least 1.5hrs to do any hiking or visiting […] of villages etc. If all you want is touristy beach stuff then staying in the area will meet all your holiday needs. Very relaxing, felt spoiled and well looked after. highly recommend, even if just for the last days of your holiday when you really just want to unwind. Read more

Genuine Expedia guest review

everthing is nice in The Westin Resort - Nusa Dua Bali

Genuine Hotels.com guest review

The original room we were provided with at the Westin in Nusa Dua, Bali was the pits, we asked and paid for a Pool/Ocean view room we were provided with a room with a view of a wall on one side a palm tree in front of us and a sleight view of the pool where I believe the skimmer box was, no ocean was in sight. Over the next couple of days and many complaints […] we were moved to a ground floor terrace room , much better. The meal options left a lot to be desired, we ate elsewhere most of the time. Take your own pillows with you, the ones they provide should be thrown on a bonfire, you wake up every morning (and many times during the night) with a sore neck and headaches, so much for wellness. The staff as always in Bali, were wonderful, if there are nicer people than the Balanese, then I am still to meet them. N.J Read more

Genuine Hotels.com guest review

I have stayed at Anatara in Seminyak in my previous stay to Bali. that was an amazing hotel, but the area not so great. Nusa Dua is a lovely out of the way spot and is perfect if you are looking for nothing to do on your holiday. Beaches are very clean and the area itself is just so pleasent. I dont think you could go wrong with any of the hotels in […] Nusa Dua, we chose westin because it was at a good price. Has all the amentities you could need from a hotel. Read more

Genuine Hotels.com guest review

I was so very happy with Westin stay. The lobby still looks 'old' but the NEWLY RENOVATED rooms was "WoW" esp. I just transferred from a pool Villa but no standard. I could sleep so well - Feather pillow - Heavenly Bed and Beautiful Bathroom. It's just by the Beach and got nice shops - must try the Japanese Restaurant - Free Flow of Food for different […] nights (Reasonably priced) They got FREE TRANSPORT to (a) Bali Collection shopping in Nusa Dua and (b) DFS in the city area hourly till late at night I also took the car to St Regis for shopping + a drink (BEAUTIFUL things in the shop) I regretted not staying for more nights... this branded hotel is worth it (clean, no insect problem in room) vs a pool Villa with no brand. Read more

Genuine Hotels.com guest review

This hotel ticks the boxes if you have kids. The family suite we had has a weird configuration which meant the "living area" wasn't used except to get to the bedrooms. The rooms are big & bright enough for that not to matter. The breakfast is extensive & impressive. The resort looks good & is well maintained. The staff are responsive & courteous. Kids […] pool has unguarded access to stairs leading to slide which seems bizarre & a hazard. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room service takes a very long time and I wouldn't recommend any of the restaurants. There is very little to do locally and I found our stay very impersonal, perhaps due to the large size of the hotel. Wifi is offered, but you have to buy pre- pay cards which is awkward.The beach is beautiful but you are constantly harassed by women and men selling […] items, tours, sarongs and hand crafts and it is very hard to relax with some standing at the foot of your sun loungers for long periods of time begging you to buy something. Read more

Genuine Hotels.com guest review

The staff were exceptionally friendly and the property was impressive, but the Balinese buffet bbq dinner by the beach was a dissappointing as it was cold and not well lit, and the suckling pig wasn't cooked properly, Also the table we had requested earlier that day had been given away to someone else. We were also surprised to find a lot of children, […] which we were unaware when we booked, and the pool became less relaxing from the noise of kids screaming all day. The beach provided a nice escape from this(which was very clean with golden sands). Note that the hotel is in a beautiful area, and taxis are plentiful, but the local shopping centre(Bali Collection) is pretty much the only place to find restaurants locally(other than the hotels) and it does tend to get a little boring eating there all the time. Be mindful that a taxi into Kuta will take up to an hour as you often end up in a traffic jam! Overall a nice stay, the positives far outway the negatives, I would stay there again . Read more

Genuine Hotels.com guest review

Very comfortable and relaxing. Stayed by the pool whole day, swimming and having lunch. Staff is very friendly and helpful. Perfect for relaxing holiday! I put 3 for cleanliness of my room, because I saw some ants near amenity goods area (coffee, tea) although room itself was really clean.

Genuine Hotels.com guest review

Great room and great service. The staffs were all helpful and greets you with a smile all the time. it really helps to make us feel at home. The enviornment was quiet and relaxing. The security in Nusa Dua is tight and felt safe.

Genuine Hotels.com guest review

Went here on a conference so I really wasn't expecting much. Been to Bali before so I know that Nusa Dua is a bit isolated from all the action. I liked the room service actually. The superfood menu was great and highly appreciated. I think this hotel is best for families. Kids have their own section that had a huge outdoor playground and a "pre-school" […] of sorts that can rival any preschool in Manila. I really wished I brought my kids with me because they would have enjoyed themselves into a stupor. As for the Beach...well, it will be hard to beat the Philippines on that department but Bali offers majestic and uber chic hotels. The cool thing about this area is that you have access to other hotels along the beach so you can hotel hop as you walk along. Lots of squirrels and birds around which kids will love. Freaky for some adults because they even jump on your dining table to eat your food. Loved the sheets and pillows...so comfy. I also liked the green tea scented amenities. The soaps were beautiful and the over all packaging was nice. All in all, it's a great family hotel that is value for money. Consider it if you have children because not only do they have activities for them, the perks of being a kid here is great...like ice cream the whole day by the pool for a flat rate. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Had a great time - staff and hotel excellent. Very kid friendly. Pool great, food great, well located. Highly recommend.

Genuine Expedia guest review

This is an excellent holiday hotel with great service. Three of us (Mum, Dad & 11 yrs old daughter) checked in the Westin for 7 nights in Aug 2010. Room was modern and had everything we needed and breakfast was included in the very reasonable price. The hotel complex included a superb swimming pool / bar facilities and kids club. Beach is fantastic […] and can be accessed directly from the hotel grounds. Security is good (no beggars, or other riff-raff trying to sell you cheap souvenirs etc). Access to adjacent 5 star hotel facilities is also available without any fuss etc. etc. Highly recommended and I guarantee we shall return on a similar package. Note: If you are going out to other places; don’t take the hotel transport (very expensive). The Bluebird take service is very good and only a third of the price. Read more

Genuine Expedia guest review

不错的酒店

Genuine Hotels.com guest review

酒店在类似三亚亚龙湾的封闭的地方，对有孩子的家庭来说非常适合，安全，舒适，还有儿童俱乐部。对希望多看看巴厘岛文化的人不适合，因为整个区域都是大酒店。适合放松，预定水上水下运动很方便。

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My family and I had a wonderful experience at the hotel, especially they had very good starwood membership benefits including STG kids pass. We'd love to stay there again!

Genuine Expedia guest review

スタッフの対応はとても良く朝食も美味しく頂きました。 プライベートビーチも大変良く楽しめました。 プールの水が少し濁っているような感じがしました。 部屋のベッドは最高ですが若干狭く仕切り部屋のせいか隣の滞在者の音が聞こえ気になりました。

Genuine Expedia guest review

環境一流，私人沙灘太美了！員工有禮有愛心，小孩去kids club 很好玩！早餐很豐富，不可以錯過的酒店！但是住該區如果繁忙時間到Kuta塞車情況嚴重，15分鐘變90分鐘要留意！

Genuine Hotels.com guest review

Idéal pour une pause hors du temps non loin de Jakarta. Proche de l'aéroport, accueil toujours aussi agréable et une nouvelle salle de sport impeccable.

Genuine Expedia guest review

酒店整体感觉很舒适，周围绿色的植被让人感觉自然清新，服务也很亲切。

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

geweldig resort voor iedereen- rustig en toch genoeg te beleven voor jong en oud heerlijke gazebo op het strand voor volmaakte ontspanning fiets huren- je kunt in de buurt mooie fietstochten maken geweldig mooi groot zwembad met prachtige ligbedden- bediening is overal aanwezig- en altijd met een glimlach

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Лучший отель со всех точек зрения - расположения, пляжа, обслуживания. СПА - нет, расположен в гостинице, можно нгайти интереснее и приятнее.

Genuine Hotels.com guest review

房間設備與房價不成比例

Genuine Hotels.com guest review

会議で行きました。 全体としては、いい印象です。 ただ、サービスのくだものが置いてあったのですが、小さなすばしっこいアリがどこからか来てたかっていた。 それ以外はいいホテルでした。

Genuine Hotels.com guest review

酒店还是可以的，怎么说也是国际五星，只是刚一开始就弄错了订单，这一点让人很不满意。好在后来也做了一定的补救措施。

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

このホテルは、値段以上のサービスを求めなければ 手頃です。 中レベルの安ホテルです。 いつもスイートを使いますが、当たり障りありません

Genuine Expedia guest review

とても静かできれいなホテルでしたが、ただ浴室の排水がつまっていて流れが悪かったのと、部屋に置いてくれた花に小さな虫がわいていたのが残念。あとは食事もよかったし、快適でした。

Genuine Expedia guest review

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Genuine Hotels.com guest review

去年メリアバリに泊まり、非常に快適で日本人に優しいホテルでしたので、期待していましたが、館内表記も英語だけですし、フロントスタッフが殆ど日本語を話せませんでした。 良かった点は便座がＴＯＴＯのウォシュレット（原始的な）だったことと、ベッドがかなり大きかったことです。 悪かった点は、浴室のドアが閉まらない、浴室の乾きが悪い（翌朝も床は水浸し）、ベランダが極端に狭い（畳１畳もない）、子供向けといいながらプールが深すぎる（メインプールが水深1.8Ｍ）、朝食のメインのミーゴレン、ナシゴレンが辛過ぎる…等。 が、ウェスティンという高級感はそれなりに感じられました。 そこそこ英語が話せる大人にはお勧めできるかもしれませんが、英語が苦手な人は他のホテルの方が良いでしょう。

Genuine Expedia guest review

去年メリアバリに泊まり、非常に快適で日本人に優しいホテルでしたので、期待していましたが、館内表記も英語だけですし、フロントスタッフが殆ど日本語を話せませんでした。 良かった点は便座がＴＯＴＯのウォシュレット（原始的な）だったことと、ベッドがかなり大きかったことです。 悪かった点は、浴室のドアが閉まらない、浴室の乾きが悪い（翌朝も床は水浸し）、ベランダが極端に狭い（畳１畳もない）、子供向けといいながらプールが深すぎる（メインプールが水深1.8Ｍ）、朝食のメインのミーゴレン、ナシゴレンが辛過ぎる…等。 が、ウェスティンという高級感はそれなりに感じられました。 そこそこ英語が話せる大人にはお勧めできるかもしれませんが、英語が苦手な人は他のホテルの方が良いでしょう。

Genuine Expedia guest review

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Genuine Hotels.com guest review

ホテルのビーチから見る日の出がとてもきれいで印象的でした。

Genuine Expedia guest review

ホテルはサービスも施設も申し分なし。スタッフも大変親切でした。ファミリースウィート（2bed room）に7泊滞在しましたが、とても快適でした。Nusa duaは高級ホテル地域であるため、その地区に入るにもセキュリティチェックが行われており、もっとも安全性が高いところです。なので、子連れにはよいと思います。プールも広くて綺麗でした。12歳までのキッズプログラム（9：00～17：00）もあり、子どもが気に入れば使えるかも（残念ながら我が家の子供はつまらなかったらしく、1時間しか利用しませんでした。子供を預けて楽しみたい方はクラブメッドの方がよいかも。）。難点は観光拠点がウブドやクタ方面に多く、移動に時間がかかること（特に渋滞する平日夕方）、ホテル内での食事等は高いことくらい（家族で和食の夕食を […] とったら20,000円。まあ、日本のウェスティンで食べれば倍ですが・・・。）です。 Read more

Genuine Expedia guest review

施設や設備ホテルスタッフの対応などおおむね満足ですが、五つ星の割には、掃除が隅々までされておらず清潔とは言えませんでした。部屋の備え付けのポットは使おうとしたら、中に小さな虫（古い本などにいる小さい虫です。）がいて、グラスも引き出しの中にも小さな虫がいたので、徹底的な清掃がされていないなあと感じました。クローゼットの上も砂が落ちていて、掃除の人に行ったらその場所だけ掃除機をかけるだけ。すべての部分をきれいに拭いてはいないのだなあと思うと、気持ちよくはありません。お掃除の仕方を再考するべき。部屋でくつろいでいると掃除は？水は？タオルは？といちいちベルを鳴らされ、いない時を見計らってという感じではなかった。これもいまいちでした。子供連れのゲストにはいろいろなサービスがあって、滞在しやすいホテルで […] はないでしょうか。小さいお子様がいる場合はお勧めです。 Read more

Genuine Expedia guest review