All hotels in Montreal, Quebec, Canada
1 room, 2 adults
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5000, Rue Sherbrooke EstMontrealQCH1V 1A1Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.7 / 5Good

Score breakdown (from 825 reviews)

  • Location
    Great location
  • Value for money
    Best value for money
  • Service
    Fantastic service
  • Food
    Food is not good
  • Breakfast
    Bad breakfast
  • Vibe
    Poor vibe
4.0 / 5Excellent
"Close to stadiums."
Friendly staff. BI- LINGUAL SKILLS APPRECIATED. Clean hotel with free parking . Attached bar and restaurant provided excellent service and fair prices.
Genuine Expedia guest review
Other trip Jul 6, 2015
Tom
US
3.0 / 5Good
"OK"
Chose this hotel because of its proximity to the Olympic Stadium to see the 2015 Women's World Cup. Location was convenient, with on-site parking and a decent restaurant. Hotel is getting a bit dated. the only thing slower than the elevators was the free internet.
Genuine Hotels.com guest review
4 night romance trip Jun 27, 2015
A Traveler
US
3.0 / 5Good
There for the WWC Semi Finals. It was a good hotel but there is not much around it.
Genuine Hotels.com guest review
2 night business trip Jun 28, 2015
A Traveler
US
4.0 / 5Excellent
"Great location for game!"
Stayed for women's World Cup game, great location as we walked to the game. Hotel staff very good. Ate in restaurant which was nice too
Genuine Hotels.com guest review
1 night family trip Jun 29, 2015
KURT
US
5.0 / 5Outstanding
"Family of 5"
We came for the World Cup and had a WONDERFUL stay. There were NO problems with our reservations which I booked many months in advance through Expedia. The staff OFFERED to shuttle us to the Metro, to some local restaurants, to the game, to a local mall, pretty much anywhere in their general vicinity. Each time we requested the shuttle, it was available, even with a packed house. Our room was very clean and comfortable except it was a bit too small for a family of 5, but it certainly worked for a couple days. There are many restaurants and things to do within walking distance of the hotel and the Metro took us everywhere else. DO NOT DRIVE IN MONTREAL IF YOU DON'T HAVE TO! The parking is free at the hotel which was great. We purchased discount tix to the Biodome and the Planetarium right at the front desk. Overall, the staff was overworked and tired with a whole hotel full of American fans for a couple nights, but they were always smiling, pleasantly bilingual, and they were not only helpful but were exceptionally hospitable by offering their services instead of having to be asked. The maid left us extra toiletries and laid out the kids' stuffed animals on the newly made beds...SUPER cute. It made everyone giggle when we came back to the room after a long afternoon of sight seeing. We felt pampered and taken care of. It really made our World Cup experience over the top!!!
Genuine Expedia guest review
Other trip Jul 2, 2015
J
US
3.0 / 5Good
"Right next to Olympic Stadium!"
Good - Staff is great, pools are great, restaurant staff is great (completely bilingual everywhere). Restaurant is on the expensive side, but the hotel lets you park here for free. They were truly nice, and the stay was pleasant. Bad - The room design was a bit suspect. The location of the bathroom doors and beds mean that there is NO privacy at all for you as you exit the bath/brush your teeth, and your companion is sleeping. Also, the toilet simply did not work - had to hold down the handle for 30 sec before it flushed, and the flapper stuck open about half the time while filling.. Other than these minor things, would stay here again if I needed to do anything in the middle of the "Isle".
Genuine Expedia guest review
Other trip Jul 1, 2015
Dan
US
5.0 / 5Outstanding
"Nice hotel close to Olympic Stadium and Metro"
Multilingual staff, nice rooms, very convenient to Olympic Stadium and to the Metro Station - only a few minutes to downtown Montreal.
Genuine Expedia guest review
Other trip Jul 1, 2015
Sam
US
5.0 / 5Outstanding
The hotel is not a new hotel but it is well-maintained comfortable and well-run we were there for women's World Cup at the Olympic Stadium so for us to location was perfect
Genuine Hotels.com guest review
3 night family trip Jun 24, 2015
Jon
US
5.0 / 5Outstanding
"Very quiet, clean, and helpful staff."
Our room was on the 4th floor over looking the POM bakery next door. It was the quietest hotel room I've ever had in a city. Our room was one of the remodeled rooms, very clean and tastefully decorated. It was nice to have the few attractions nearby, the botanical garden, planetarium, and the Olympic park. The women's world cup was happening during my stay and the hotel was using the parking lot and charging parking to soccer fans. It was a little chaotic that day, but and understandable way to make some money in a city where parking is scarce. The parking is FREE to guests which was a huge plus and mainly why I booked this hotel. The restaurant offered a special breakfast for about $7; it was decent, but the Tim Hortons down the street was better! The hotel also exchanged money at a decent rate, but they only changed a certain amount daily, so exchanging the earlier in the morning the better. My only negatives are the key cards were tricky sometimes (especially the side door scanner), one night the alarm clock randomly went off at 12 AM (I guess the maid cleaned it really well!), and the room's coffee/tea wasn't refilled consistently but they did fill it when asked. The maids were very nice and did a good job(even when we forgot the tip twice), please tip them, they deserve it! **Just a warning on the area: Not everyone spoke English; loser to the old city, basically everyone was bi-lingual.
Genuine Hotels.com guest review
6 night trip with friends Jun 20, 2015
Kelly
US
4.0 / 5Excellent
"EXCELLENT SERVICE AT A GREAT LOCATION"
Good reservation process, check in, we needed to check in early the room was ready for us 2 hour before check in time, We even could exchange money at the front desk, VERY CONVENIENT. Restaurant on premises has good service. The hostess lady on thursday night 6/18/2015 was polite and help us even taking care of our check payment at our table. Breakfast was very good for the price that we paid with the coupon bought at the front desk. HOTEL IS LOCATED A WALKING DISTANCE TO THE BIODOME, OLIMPIC STADIUM WHAT ALLOWED US TO VISIT THOSE PLACES AND HAVE TIME LEFT TO ENJOY THE INSIDE AND OUTSIDE SWIMMING POOL WITH MY DAUGHTER.
Genuine Hotels.com guest review
2 night family trip Jun 17, 2015
JOSE
US
4.0 / 5Excellent
Not happy with on site restaurant. Service was not very good..
Genuine Venere guest review
Other trip Jun 20, 2015
A Traveler
US
4.0 / 5Excellent
Not happy with on site restaurant. Service was not very good..
Genuine Venere guest review
Other trip Jun 20, 2015
A Traveler
US
4.0 / 5Excellent
"Excelent location, oremodeled but a little uncomfi"
I used this hotel because wanted a place close to the stadium. Staff is very friendly and food is good. two pools make it a good destination for families with kids. (Indoor, outdoor)
Genuine Expedia guest review
Other trip Jun 20, 2015
C
US
4.0 / 5Excellent
"Lodging for Olympic Stadium venue"
Short walk to Olympic Stadium to watch women's World Cup Soccer game. Perfect location, convenient, few local restaurants. If you want to be close to the sporting venue, you can't beat this place. It was great to not have to drive or commute into downtown after the game. Instead, we went for a swim and ate. The staff was very friendly and accommodating.
Genuine Expedia guest review
Other trip Jun 19, 2015
A Traveler
US
5.0 / 5Outstanding
Great location, amazing stuff! Room is outdated but is clean and bed is super comfortable
Genuine Expedia guest review
Other trip Jun 19, 2015
A Traveler
US
4.0 / 5Excellent
"Great for a family stay . . . would do it again!"
Location near biodome and Olympic Stadium is perfect (easy walk to both). About a mile (less?) to several restaurants . . . Cora's for a cute breakfast cafe, Thai restaurants, Greek, etc.. Short drive to downtown and Mont Royal. Staff was exceptional. Rooms were on the older side, but very clean, had comfortable beds, dark shades.
Genuine Hotels.com guest review
3 night family trip Jun 12, 2015
Cynthia
US
4.0 / 5Excellent
We stayed for one night. Good location and nice staff. Hotel is a little old. Overall nice experience.
Genuine Expedia guest review
Other trip Jun 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent service at Hotel Universel"
The hotel was reasonably priced and the rooms were very clean. The staff was wonderful and very accommodating. There is a shuttle service available for transportation to and from the Metro station (eight minute walk), as well restaurants and other sites within about a 3-mile area of the hotel. This was very helpful. The breakfast was reasonably priced ($7.50, We would definitely stay here again.
Genuine Hotels.com guest review
3 night romance trip Jun 5, 2015
A Traveler
US
4.0 / 5Excellent
"womens World Cup stay"
We went for this hotel because of the proximity to the Olympic Park. The stadium, bio dome, botanical garden and observatory were all the same vicinity and easy to walk to.
Genuine Expedia guest review
Other trip Jun 15, 2015
A Traveler
US
3.0 / 5Good
"Just OK"
Convenient to olympic park area, but severely outdated. Felt it was overpriced for the quality of the accommodations. Hallways are a bit dark. Room was very clean and comfortable, but the heat and a.c. would come on alternately to try to keep the temperature constant. It wasn't uncomfortable but might point to poor insulation. Has a pool which we used and was guarded, but this is a bit outdated and the railing is a little loose. Staff were good, and the restaurant is decently priced, compared with other options in the area. English speakers don't worry about being understood here. Upon checkout, we discovered a mistaken charge on our bill from the restaurant which took 15 or 20 minutes to resolve, delaying our departure. I doubt we would stay here again as I think there are other values in the area. Now knowing how good the subway is in montreal I would be more likely to stay a little further as a nicer place. In conclusion, this is not a bad hotel, but I didn't feel the value of our stay was commensurate with the cost.
Genuine Expedia guest review
Other trip Jun 12, 2015
A
US
2.0 / 5Fair
"The hotel is aged & dirty."
The only thing impressed me in this hotel is the customer service in front desk. The gentlemen and ladies are very professional , polite and willing to help. The hotel lobby looks ok, but the room is very dirty, it's mold in the bath tub. The room and bath room are very small, aged and filthy. The pool is under construction. Our room can overlook the broken dirty pool without water and also face a ugly cement wall in next door. This hotel should charge $75 the most. We paid $150 per night for our stay. It's way over price versus it's condition. For that price I expect a better hotel or may be a free breakfast with its high end rate. That's the worst hotel in this trip. They do offer a free parking and wifi. The wi-fi is super slow and you just give up. I won't come back even it's $75.00 per night.
Genuine Hotels.com guest review
2 night family trip May 26, 2015
Sylvia
US
5.0 / 5Outstanding
"Excellent Formula One fan pit stop"
First stay with this hotel. Very impressive facility, excellent food and drink. Nice stay on the outskirts of Montreal after a busy day at the race and in the city. We 5* all the way!
Genuine Expedia guest review
Other trip Jun 8, 2015
KT Maine
US
2.0 / 5Fair
"Okay, I guess"
The stay was average as we really tried to explore Montreal as best as we could. The rooms look modern but the rest of the hotel is super dated which makes me think if you peeled back the paint off the wall, you would see just how dated the rooms are. They are also too dark. The pool is way below average- tiny and a bit dingy looking. The elevator takes forever. Overall, it was a decent stay but we probably won't be back.
Genuine Hotels.com guest review
2 night family trip May 23, 2015
Arlyn
US
4.0 / 5Excellent
"Spacious Well Appointed Rooms"
Very nice stay. It appears that the hotel rooms underwent a major renovation. Great memory foam mattress; great sleep. Would definitely stay here again.
Genuine Expedia guest review
Other trip May 26, 2015
TED
US
4.0 / 5Excellent
"Great location"
Great location within walking distance to several attractions as well as the subway. The mattress was awesome!
Genuine Expedia guest review
Other trip May 13, 2015
Debbie
US
3.0 / 5Good
"Good location"
room are clean needs more light in the bathroom there is no spa as advertise good value for the price while we were there they rented their parking lot for an event at the Olympic making it more difficult for us to park
Genuine Expedia guest review
Other trip May 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Friendly, polite and informative staff."
This was our families first trip to Montreal. We choose this hotel because it was priced better than others located in the downtown area and we were glad we did. There was no charge for parking and the subway was in walking distance to from the hotel. They also had a free shuttle that could take you to the station as well but if you want to be picked up and you do not have s mobile phone that works in Canada you will have to use one of the plentiful pay phones available. The pool was a very nice retreat for my two you children but the best part of this hotel was the front desk staff who offered up all the info I needed to know about the area and were very pleasant while doing do. The staff were very professional.
Genuine Hotels.com guest review
3 night family trip Apr 14, 2015
Brandon
US
4.0 / 5Excellent
"Cincinnati Reds Game"
It was nice, clean and staff was courteous.
Genuine Hotels.com guest review
1 night romance trip Apr 3, 2015
Robert
US
4.0 / 5Excellent
"Hotel review"
Very nice , few restaurants walking distance great food. Hotel nice and clean.
Genuine Hotels.com guest review
4 night romance trip Mar 12, 2015
PATRICIA
US
4.0 / 5Excellent
"Great out-of-the-city location"
Loved the pool the parking and the proximity to the Biodome and the Botanical Gardens. It was great for our family of four!! The restaurant was great, too!
Genuine Hotels.com guest review
2 night family trip Feb 25, 2015
Heidi
US
2.0 / 5Fair
"Below Average Rooms."
It was a short stay of one night but it was most unbearable. We had a basement room,and it felt like a dungeon. There was an old smell and the decor was EXTREMELY old. I would never stay in this hotel again. Not worth the money at all.It cost me $205.00 and I would not have spent more than $75.00 on a room of this caliber. Luckily it was clean and the service at the front desk was very nice.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
3.0 / 5Good
"Nice enough"
Hotel rooms were very dark, though in good condition. The hinge lock on my door was broken, but felt safe with just the deadbolt.
Genuine Hotels.com guest review
3 night family trip Feb 12, 2015
sharon
US
2.0 / 5Fair
"Hallway Party"
I have two very small children that go to be around 7:30. This was impossible because we were placed on a floor with an entire hockey team. The parents thought it would be great for them to practice in the hallway. Constant running up and down the hallway and the ball hitting our door, yelling, cheering. Then there was the parents that decided they would form a large circle at the end of the hallway to drink and play cards, shouting and talking loudly. I called the front desk and placed a complaint but the noise continued, so nothing was done. Feeling very disappointed:(
Genuine Expedia guest review
Other trip Jan 27, 2015
CJ
US
3.0 / 5Good
"Ok place but run down"
Overall pretty good but the last day we noticed something shiney on the wall by the bed ..and the room was in need of a face lift ..they said they upgraded me to a deluxe room ??? I would hate to see what the standard room looked like.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel for the money!"
Great hotel for the price. Outside the city but only 10 minute walk from the metro. Be inside the city in about 15 minutes. The hotel also provides a free shuttle for when it gets too cold to walk to the station or your just feeling lazy :). Best perk was free parking. Couldn't find any other hotel in Montreal with free parking. Rooms had memory foam beds which was nice but the bathrooms were a bit dated. Overall I loved the hotel. Its my second time staying at this hotel and I will be back again :).
Genuine Hotels.com guest review
2 night romance trip Dec 1, 2014
Stephan
US
1.0 / 5Poor
The associate upon checking in was very very rude
Genuine Expedia guest review
Other trip Nov 22, 2014
A Traveler
US
3.0 / 5Good
"affordable but outdated"
Hotel needs some u upgrading. Good location right next to Montreal stadiums and short drive downtown.
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
ana
US
4.0 / 5Excellent
"nice hotel"
good experience.service was nice we got help when we need it.from this site you can see very nice view of thecity if i go back we will go back here
Genuine Expedia guest review
Other trip Nov 1, 2014
pit
US
4.0 / 5Excellent
"satisfied"
The stay was ok,but I had hoped for some stores around the area, within walking distance. There was a store in the hotel but it was very limited. The rooms were clean, the staff were excellent, from the cleaning staff, to the hotel staff. I would stay there again.
Genuine Hotels.com guest review
11 night family trip Oct 16, 2014
Robert C.
US
3.0 / 5Good
We will not stay there again got the price.
Genuine Hotels.com guest review
3 night trip Sep 19, 2014
Vet Piyas
US
5.0 / 5Outstanding
"Location & Staff Great"
Would definitely recommend the hotel Universal in Montreal . This was a real bargain in comparison to staying downtown, but still provided a clean, safe and quiet experience. The front desk staff was exceptional. They were efficient, answered questions (in several languages), provided directions and gave us dining suggestions. Although the hotel is not in the Old Towne area, it is just across the street from the Olympic Park, BioDome, Planeterium, Gardens, Insectarium and the soccer stadium. The Metro is an easy 5-8 minute walk from the hotel for travel to other major sites in Montreal. The rooms are clean and the coupons for a full breakfast in their onsite restaurant are an excellent but. The indoor pool, sauna and fitness room are clean and well maintained. Several evenings we walked less than a block to a great restaurant. This isn't a luxury hotel, but cleanliness and service made our stay very enjoyable.
Genuine Hotels.com guest review
3 night trip with friends Sep 17, 2014
Susan
US
5.0 / 5Outstanding
"Montreal: Beautiful City!!"
This place is a great bang for your buck ahahaha!!
Genuine Hotels.com guest review
2 night business trip Sep 12, 2014
Max
US
5.0 / 5Outstanding
"Very comfortable and great location"
Enyoyed our stay at the hotel. Staff and facilities were good, and everyone was very helpful.
Genuine Expedia guest review
Other trip Sep 11, 2014
Karl & Vivienne
US
3.0 / 5Good
"Good place, houscleaning a little slow"
good location, no free breakfast, housekeeping late one day.
Genuine Hotels.com guest review
3 night trip Sep 4, 2014
jprock01
US
4.0 / 5Excellent
"Very convinient located !"
Very friendly staff also very clean rooms ! Would visit again .
Genuine Expedia guest review
Other trip Sep 9, 2014
love to travel
US
5.0 / 5Outstanding
"Great Experience at Hotel Universel Montreal"
We had a wonderful stay and really enjoyed the hotel for it's location, friendly staff and discounted ticket packages for the Biodome, Botanical Gardens and Insectarium, not to mention free parking for the time we were there. The discount breakfast vouchers were also very nice. We would certainly stay here again in future visits! It was surprising that we had read some not so great reviews before our trip about this hotel, none of which we experienced while there. Kudos to the hotel for their friendly staff - it certainly makes a huge difference in the visitor experience.
Genuine Hotels.com guest review
1 night trip Aug 13, 2014
A Traveler
US
4.0 / 5Excellent
"Just what we needed"
We were looking for a hotel near the Biodome and this hit the spot. After looking at the reviews I was dubious about the breakfast, but in fact we are it every day. I just don't think we could have got better for the price short of going to the local McDonalds (which is only a mile away and definitely possible). It filled us up for big days of sight seeing, it wasn't fancy, but at that price we didn't need it to be. The staff were extremely helpful and friendly - those in the restaurant serving breakfast didn't have a lot of English, but certainly more than I had French, and the reception staff were great. I would definitely recommend this to families who were going to spend a day at the Biodome and didn't need to be in town in the evening. The metro was close enough that our day in the old town was easy, and on the Biodome day we could head back to the hotel at nap time.
Genuine Hotels.com guest review
3 night trip Aug 27, 2014
Gill
US
3.0 / 5Good
"Clean and comfortable"
Room was clean and comfortable. We used the pool and it was nice and clean. My only issue was that hotel uses a Minivan to shuttle between hotel and metro and it did not have a Child Sit! We had to Walk to metro witch was 3 blocks away because of my son!
Genuine Expedia guest review
Other trip Sep 3, 2014
Babak
US
4.0 / 5Excellent
"Nice hotel within walking distance to sites."
The staff was friendly and helpful. The kids enjoyed the pool.
Genuine Expedia guest review
Other trip Aug 28, 2014
Regina
US
4.0 / 5Excellent
"Decent discount hotel"
The hotel is located far away from the city center and attractions. However, there is a metro stop close by (10 minutes by walk and a short drive away on the hotel courtesy shuttle).
Genuine Expedia guest review
Other trip Aug 22, 2014
Arby
US
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