This hotel was in a great neighborhood. It was close to everything I wanted. I thought the hotel itself was only mediocre for the price. It was very small with no way to adjust the temperature in the room. It was very hot and sticky. You couldn't even open the window in the room. Also the concierge was terrible. She couldn't even give us the name of […] a good Italian restaurant...she mentioned the Olive Garden. Read moreGenuine Hotels.com guest review
"Nice Hotel close to Time Square!"
I will for sure stay in this Hotel when I go back to NYC!Genuine Expedia guest review
"Great location and staff!"
Hotel located in the heart of NY, crazy near to Times Square and within walking distance from metro stations and many places around in town. Staff is more than helpful, specially Joey. Always willing to help and even make phone calls to help you on reservations! Totally recommended for anyone travelling to NY in a tourism visit!Genuine Expedia guest review
"Reasonably priced in an ideal location"
This hotel offers everything I wanted at a reasonable (by Manhattan standards) price. The staff were friendly and helpful. The room was large and clean. There were a number of reasonably-priced restaurants nearby. And, for theater goers, the location can't be beaten. I would stay there again.Genuine Hotels.com guest review
Would have been great until the maid decided to put mint foot spray in my eye cream perhaps because I didn't leave a daily tip..I typically tip at end of stay. I would never return to that place. For 230.00 a night, not even a drop of shampoo?? They could tell that before arrival.Genuine Hotels.com guest review
The Hotel was in a GREAT location. Very close to Times Square. I would use the Hotel again. We were located on the 12th floor on the street side. This was great for us as we had a teenager that wanted to see and hear all the action from the street. If you want peace and quiet do not choose the street side. Staff was very friendly, especially the gentleman […] who checked us in on the first day. Great advise and check-in was quick and easy. Read moreGenuine Expedia guest review
Beds were terrible. Mattress was complete worn out. No ice in entire hotelGenuine Expedia guest review
"It's not the Ritz."
Well, you're not paying for comfort or opulence. Beds are super firm, my bathroom door knob broke, the maid took my change from my nightstand mistaking it as a tip, the walls are thin and the slamming of the doors closing can be heard through out the floor. But, it's a place to crash and is perfectly located. Four blocks to everywhere which makes it […] convenient. Read moreGenuine Expedia guest review
"Not Happy with this Hotel"
Since this was a business trip and I only had to stay 1 day at this hotel it was just ok. Would not stay there if I had to be in New York more than 1 day. The service was awful. I tried to get my boarding pass printed and it took the hotel personnel 20 minutes to get it for me - almost making me late for a meeting. There was a lot of construction in […] front of the hotel with scaffolding. Room was clean, wi fi was reliable, no coffee pot for that quick morning coffee. Read moreGenuine Hotels.com guest review
"A Small Surprise"
Convenient, helpful front desk personnel but lacking in "expected" amenities such as an ice machine and/or coffee maker in room. Rather spartan but the location canʻt be beat especially if you are a Broadway fan and enjoy being in the heart of Manhattan. Be sure to request a "quiet" room as rooms on one side of the hotel suffer from LOUD air con system […] from next building which kept me up until I "caved" and requested a more quiet room. No issue after that! Read moreGenuine Hotels.com guest review
"Would not recomend this hotel"
There are few amenities NO ice machine no coffee machine Old steam heat with no control room was extremely hot opened windows but no screens to keep the pigeons out half the TV stations had no sound was told it was because it was raining I reprogrammed the audio on the TV myself to get it to work shower nob didn't work had to get a pair of pliers to […] turn it on. Basically all you get at this hotel is a bed hotel is in a good location close to subway so easy to get most every where in the city. Read moreGenuine Hotels.com guest review
"Close to theater district, and other attractions"
Hotel is now plain but that is ok. Front desk staff, particularly Joey were excellent.Genuine Hotels.com guest review
"overnight in the city for a show and a night out"
Very good location my wife and I were looking for a place to stay while . only blocks away from theaters, places to eat, drink, and plenty to do! The hotel served its purpose very well. Clean place to stay in a good location, bed was hard but got the job done for a night. and reasonably priced for Time Square. Overall very happy and would stay there […] again. Read moreGenuine Expedia guest review
Great location just steps away from time square but the hotel is very old, heating was unbearable, then the pipes banged all night.Genuine Hotels.com guest review
Overall my stay at the hotel was okay. The hotel was close to Times Square and theatre district. It was safe walking back to the hotel at night even though I was alone. The room was small but clean. Only the drawback I want to state is that the wall seemed to be so thin that I heard someone snoring next door.Genuine Hotels.com guest review
I have stayed at the Hotel St. James in the past, but will not do so again. I was uncomfortable about the entire stay. It is really on the "seedy side". Totally displeased with the whole experience considering the price we paid!Genuine Expedia guest review
"Nice hotel near Times Square"
Front desk staff were VERY helpful in directing us of the use of NYC subway and buses. Locations was perfect. We were close to transportation and meals!!!Genuine Expedia guest review
The only thing that kept this from being a better rating was the temperature. It was very hot in the hotel and rooms, and there are not individual thermostats in the rooms. Made sleeping very uncomfortable.Genuine Hotels.com guest review
i thought the room was very nice. i would stay there again. the cleaniness was exceptional and the location was exceptional.Genuine Hotels.com guest review
The only problem was that Expedia sent my reservation to the St. James Hotel with my last name being Jr. - not my last name and then Jr. This cause a great deal of stress until we figured it out.Genuine Expedia guest review
"Location, Cost, Convenience"
Awesome location, helpful staff, clean rooms. We spend so little time in the room so The St. James is perfect: safe, clean, affordable, convenient. We know we are not getting swank when we go there, and that's OK.Genuine Hotels.com guest review
"Great St. Patricks day hotel"
Very Clean, price was reasonable. Great location and very helpful staff will definitely stay here againGenuine Hotels.com guest review
Very satisfied with room, just know its not fancy, and no ice machine, but other than that its all you need. This place is situated near everything. We will stay there again for sure. Cranberry Deli is awesome too.Genuine Hotels.com guest review
"Hotel with good location."
Disappointed with quality of facilities. Needs modernizing. Plug in bath didn't work. Taps leaked scalding water in bath/shower. Shower old style. Bed too firm for my taste. Pillows lumpy. Sound on TV intermittent!Genuine Expedia guest review
"Great little hotel in the heart of Times Square"
This was my second stay at Hotel St. james and I enjoyed it thoroughly. The staff was friendly, helpful, and courteous. The hotel itself has been remodeled and very nicely updated with totally new bathrooms, furniture, and flat-screen TV's. The location is great- right in the heart of the Theatre District and Times Square with easy walking distance […] to all the shows and many very good restaraunts. Most of all, I got a great price through hotels.com which I always consult prior to any travel- be it business or pleasure. The rooms in the St. James are not large but they are very modern and cozy. I strongly recommend this hotel. Read moreGenuine Hotels.com guest review
The bathroom floors were sticky, no AC/heat, envelope for tips was first thing I saw on nightstand, not a clean room. Loved the location though.Genuine Hotels.com guest review
"Excellent location to the theatre district!"
The staff was helpful & very pleasant. Great location. Clean & spacious room.Genuine Expedia guest review
Great location. Half a block from Times Square. Rooms very basic. No ice machine or in room coffee. Deli right next door a plus. Lockers for luggage a plus after checkout since our train did not leave till later that day. 3 blocks from subway to Penn Station. Would stay there again.Genuine Hotels.com guest review
We loved the location, room, & customer service. Everyone was so kind and understanding! The room was much bigger than other hotels I've stayed at in NYC. The location is the best part of the hotel. It's so close to everything. I recommend it entirely.Genuine Hotels.com guest review
Great location and value during the day. But could not sleep with poor window sound proofing and nyc noises at 2 4 am in the morningGenuine Hotels.com guest review
"It was perfect. All we needed was a place to sleep"
It was a great location. The price was right. It could have been marked a little better. We walked right passed it the first time.Genuine Expedia guest review
"The hotel is ok"
The room is quite small: a bed + a small chair. Just barely enough for a couple. The price is ok as you are staying in a touristic place, don't expect low price....Genuine Hotels.com guest review
Hotel was ideal great location. I would stay again. Only negative issue was radiator, it is loud. Every half an hour radiator kicks on very annoying for light sleeper.Genuine Hotels.com guest review
"Less than a block from the heart of Times Square"
Clean, comfortable room for less than $200 a night in midtown Manhattan less than a block from the middle of Times Square. Enough said.Genuine Hotels.com guest review
"Convenient yet set on side street"
Extremely helpful staff. Great location, very convenient, except to subways. Out of the very noisy tourist area. Unable, however, to fix bathtub, as management must upgrade. I don't think it a guest can control air conditioning, but it held the heat in wonderfully on a very cold night,Genuine Hotels.com guest review
"Good place to stay."
I got two rooms. One only had house keeping twice in a 7 night stay. Everything else about this room was fine. The other room had a window where a noise that sounded like a siren came on every 5 minutes. Rooms are clean. Joey is great! I have stayed her several times before and this was the only time I had some issues with this hotel. I will try again, […] just because of Joey. Read moreGenuine Expedia guest review
Hotel St. James is in a perfect location. It's clean and comfortable, but no frills. We'll definitely stay there again when we visit New York.Genuine Hotels.com guest review
"Well worth the money if you are a tourist."
I enjoyed the hotel and the location couldn't be better for the price. Will i recommend it to anyone, absolutely. The only complaint i have is that the heater made this weird knocking sound and it kept me up all night. I can also here to boilers or something in the basement. Honestly, the hotel was only to sleep so it, didn't matter much. I satyed five […] days and I was pleased. No breakfast or gym but there is a great food place next door and i did plenty of walking. Read moreGenuine Expedia guest review
"Decent value for the location"
This is a relatively inexpensive hotel right off Times square. It's a short walk from the 42nd Avenue subway station, which makes it easy to reach via public transportation from most of the airports in the area. There are large self-serve lockers in the rear of the lobby, which is convenient for late flights on your day of departure. The room itself […] is small, relatively speaking. Inner facing rooms, especially on low levels, get sparse sunlight. Sound tends to move between the hallway and room unimpeded. The bed wasn't particularly comfortable, but it was clean and free of vermin. I'd probably stay here again for a quick weekend trip. Read moreGenuine Hotels.com guest review
"Always good experience."
I've stayed several times at the hotel. It is older but very well kept. I love the location and the convenient quick food restaurants next to it. The rooms are always clean and comfortable. The best part of the hotel is the desk clerk who we've seen several times over the last 5 years. He is always friendly, accommodating, funny. He has a classic New […] York accent, always greets you like he knows you, and is just very down to earth while remaining professional. When I go to visit New York, the most important thing I want in a hotel is cleanliness and a great location since I'm just there to sleep. This hotel meets those standards for me. I will definitely go back, as I have done so several times already. Read moreGenuine Expedia guest review
"Most welcoming hotel EVER!!"
My husband and I went there for a leisure trip for our anniversary for 4 days. The staff is fabulous, hats off to Joey at check-in. The rooms were clean, towels smelled amazing, flat screen TV's. The road noise wasn't to loud, we were in the front. Location is terrific!! not even a block from Times Square. There is a deli next to it, which has EVERTYIHNG. […] No need to go any further. Only thing I wish was that the beds were more comfortable. Very firm!! other than that, I will come back to this place over and over again. VERY PLEASED. Read moreGenuine Expedia guest review
"Stones Throw from Times Square"
Excellent location. Very close to Times Square. Would stay there again in a heartbeat. Very affordable.Genuine Hotels.com guest review
"Price and location were right"
We were a little surprised and put out that the bedside lamps had no working light bulbs in them and one lamp was too far from an outlet to plug in. Drapes on the windows would have been nice because the windows were drafty. Only two bath towels were provided....I thought 4 was standard. We could hear our neighbors in the adjoining room like there was […] no wall between us and the closing of doors in the hallway were so loud we would jump every time. The location was great. Read moreGenuine Hotels.com guest review
"Right on target"
I didn't want to depend on public transport because of the weather. This location allowed me to be free to move around.Genuine Expedia guest review
"new York snow trip"
the hotel is in a great location there's no frills but its clean and the staff is very friendly and knowledgeable about area and attractionsGenuine Expedia guest review
"convenient t and clean hotel to Times Squire, NYC"
Nice clean hotel and convenient to Broaday. a block away. Room was small but clean. The hotel was quiet and well staffed. Front desk was cordial and responsive.Genuine Hotels.com guest review
"Middle of Times Square"
Pleasantly surprised by the condition of the private bathroom. It was very clean as was the room. If you care about cosmetic things like carpet and wallpaper this is not the place for you. If you want to be in the middle of the theater district, steps away from Times Square, close to 5th Ave and the subway then you won't find a better hotel at a more […] reasonable price than Hotel St. James. I would definitely stay at the Hotel St. James again. Read moreGenuine Hotels.com guest review
"Bare bones, not even an ice machine but clean"
Great location right near Times Square. Delis, pubs, and restaurants close by. Room clean and nice. Flat screen TV.Genuine Hotels.com guest review
"I had a good time"
I'm happy with my stay. My room was nice and the hotel staff was very friendly and helpful.Genuine Expedia guest review
"Exactly what we expected, good room/location"
Pros: nice hotel, great location, clean, good room size (I expect the rooms are not all the same size, ours was very roomy). Cons: cheap mattresses (if you have a poor back this may be an issue), noisey heater a few times overnight (like someone clanging two pans), and cheap blinds with no room darkening window coverings.Genuine Hotels.com guest review
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