"Hotel St James"
This property is in a great location. The hotel itself is in average condition. Our room was very clean on arrival and the maid did a very good job. The bathroom facilities all were in good condition and operated well. The rate was reasonable for the location. I would not hesitate to recommend this property and I will more than likely stay again when […] the situation arises. Read moreGenuine Hotels.com guest review
"close to everything"
great timeGenuine Hotels.com guest review
"f riendly small and convient"
We had a great time...We walked everywhere we wanted to go.Short walk to the TODAY show... We would defiinately stay there again. Front desk was very helpful with information on where to go.My only complaint was no shelf in the bathroom for make up or tooth brush etc...Genuine Hotels.com guest review
"Great location, clean/small room but..."
The location is great. It is right around the corner from Radio City Music Hall and Times Square. The rooms are very small but very clean. I found the staff to be pretty friendly too. The biggest problem for me was that there was no way to control the temperature in the rooms. The climate is controlled centrally and you have no control over it in your […] room other than opening the window - if that helps at all. In the colder seasons, you may be able to add heat by turning a knob on an in-room radiator but I stayed there in May and I found the room to be hot, with no way to cool off the room. They changed my room but it didn't make any difference. Cool air cannot be controlled within each room. The other problem I had was that there is no ice machine in the entire hotel. I don't understand why they can't have even one ice machine somewhere on premises. So if you don't mind paying a couple hundred dollars per night or more for just the basics, then this is a great bare bones choice in a terrific location. Read moreGenuine Expedia guest review
"Fabulous location and great room1"
We loved the Hotel St. James. it was in a great location, w/in walking distance to so many things. It also had a great deli next door, frequented by the locals, so we knew it had great food and prices. The room was very nice, a classic hotel, so it had a fireplace. And I loved Joey, the hotel clerk, who is from NYC, so had lots of great recommendations, […] for great places to eat. Read moreGenuine Hotels.com guest review
"Basic no frills"
Hotel was well located. Clean. No amenities. Very uncomfortable bed .Small bathroom with no vanity. No curtains. Had to open the window to cool down since we could not control the temperature in the room. People who worked there were nice and courteous. Had to store the luggage in a locker for a small fee.Genuine Hotels.com guest review
"2 nights in NYC"
I was a bit apprehensive about this hotel but the price and location were good so I decided to take the chance. I'm happy I did. It may be dated and a bit threadbare here and there, but it's clean, comfortable and the staff is helpful and pleasant. It was also quiet. I'd stay here again in a heartbeat.Genuine Expedia guest review
"Close to all theaters"
The hotel is old but the room was large and clean.The hotel is right in the heart of the theater district .Genuine Hotels.com guest review
"Room too hot and no way to adjust tempurature"
One hotel staff member was extremely friendly and helpful. However, the room was extremely warm, and there was no way to adjust the temperature inside the room.Genuine Expedia guest review
"Excellent Times Square Location"
Wonderful location for Theater District weekend. Great little deli two doors down for breakfast, lunch or dinner at reasonable prices. Room for 3 people with 2 double beds was surprisingly spacious. 12th floor had almost no water pressure for showers but oh well.Genuine Expedia guest review
Great location, clean room and friendly, helpful staff. Would definitely stay again.Genuine Hotels.com guest review
"Clean rooms and friendly staff"
I was pleasantly surprised at the accomodations of the hotel. The room was small but the bathroom was very clean with bright white tiling. Great location and very friendly staff. I would definitely stay again.Genuine Expedia guest review
Cool place, in Times Square, near everything in walking distance, and confortable.Genuine Expedia guest review
"Pleasant if You're Not Picky"
This was a nice place with the super helpful staff, great location for Broadway, and sweet charm. The downside was no frills a traveler can be used to- no in room coffee, soda or snack machines, or air conditioning ( the window units will be installed next week, so be careful of your calendar!). Luckily I brought my own snacks and water. The room had […] plenty of space, was very clean, and I appreciated being able to open the windows. I am glad I found this hotel. Read moreGenuine Expedia guest review
"No frills, but clean rooms and convenient location"
Seems like an older hotel that hasn't been renovated much, but the rooms were clean and reasonably quiet. Good points: Convenient location near Times Sq. and Theatre District; lower cost per night than many hotels in the area; free wifi, hair dryer, suitcase rack; nice cafe right next door with a good breakfast menu. Our room was near the back of the […] hotel on the 8th floor, so we didn't hear any street noise. It had a king bed, dresser, table and two chairs, and was more spacious than many other hotel rooms in NYC. Housekeeping was fine. Checkout time was noon, so we didn't have to rush out the morning we were leaving. Bad points: The hotel staff was inconsistent; some folks were very friendly and others not so much. There is no doorman, so you are on your own if you need to hail a cab. There is no AC, so I would not stay there in the summer. The heat worked, but was an old style radiator with no thermostat. The bathroom fan didn't work well. The plumbing was old style (separate hot and cold controls, not a mixer) and it was hard to keep a constant temperature during a shower. There was supposed to be a "business center", but the computers were not working so we could not print out boarding passes for our return flight. It was OK for a couple of nights, but I'm not in a hurry to stay there again. Read moreGenuine Expedia guest review
"Perfect location for Times Square"
I booked this hotel for location. A bit old, but proximity to Times Square was more important.Genuine Hotels.com guest review
"close to Times Square"
Small room looked dingy. The towels looked dirty. Bent blinds on window with no curtain; business building across the narrow street had lights on all night shining in to the room. Loud area - construction, deliveries, traffic, and pedestrian noise late into the night and early in the morning. If you can sleep through noise and lights and don't mind […] a small dingy room ... it is in a good location. The staff at the front desk were friendly. I thought the rate was excesive for the value. Read moreGenuine Hotels.com guest review
We had a very nice time in the Hotel. The table lamps did not work but we reported them and they fixed them fast. Free wireless which is great.Genuine Expedia guest review
Def. RecomendGenuine Hotels.com guest review
"Not bad, great location except for noise"
The Hotel St James was pretty good for the price considering the location in Midtown near Times Square. It is slightly run-down but that seems to be common to most Manhattan hotels unless you pay for a boutique place. The room was clean enough, the beds were comfortable, and the room was a decent size. It would have been nice to have a mini-frig in […] the room, as well as a safe (it's nice to not have to worry about an iPad and whatnot while out for the day). The main issue was with the noise outside -- if you stay here, hold out for a room in the back. Construction noise wasn't a big deal, but Saturday night there was incredibly loud music on the street until about 1am. The windows are thin and don't close tightly so the sound travels. It's not really the hotel's fault that they're so close to the Times Square action, of course, but if you're a light sleeper, you probably want to stay someplace quieter. The hotel staff were really nice and friendly, and overall aside from the noise, we enjoyed our stay. Read moreGenuine Hotels.com guest review
This hotel was in a great neighborhood. It was close to everything I wanted. I thought the hotel itself was only mediocre for the price. It was very small with no way to adjust the temperature in the room. It was very hot and sticky. You couldn't even open the window in the room. Also the concierge was terrible. She couldn't even give us the name of […] a good Italian restaurant...she mentioned the Olive Garden. Read moreGenuine Hotels.com guest review
"Nice Hotel close to Time Square!"
I will for sure stay in this Hotel when I go back to NYC!Genuine Expedia guest review
"Great location and staff!"
Hotel located in the heart of NY, crazy near to Times Square and within walking distance from metro stations and many places around in town. Staff is more than helpful, specially Joey. Always willing to help and even make phone calls to help you on reservations! Totally recommended for anyone travelling to NY in a tourism visit!Genuine Expedia guest review
"Reasonably priced in an ideal location"
This hotel offers everything I wanted at a reasonable (by Manhattan standards) price. The staff were friendly and helpful. The room was large and clean. There were a number of reasonably-priced restaurants nearby. And, for theater goers, the location can't be beaten. I would stay there again.Genuine Hotels.com guest review
Would have been great until the maid decided to put mint foot spray in my eye cream perhaps because I didn't leave a daily tip..I typically tip at end of stay. I would never return to that place. For 230.00 a night, not even a drop of shampoo?? They could tell that before arrival.Genuine Hotels.com guest review
The Hotel was in a GREAT location. Very close to Times Square. I would use the Hotel again. We were located on the 12th floor on the street side. This was great for us as we had a teenager that wanted to see and hear all the action from the street. If you want peace and quiet do not choose the street side. Staff was very friendly, especially the gentleman […] who checked us in on the first day. Great advise and check-in was quick and easy. Read moreGenuine Expedia guest review
Beds were terrible. Mattress was complete worn out. No ice in entire hotelGenuine Expedia guest review
"It's not the Ritz."
Well, you're not paying for comfort or opulence. Beds are super firm, my bathroom door knob broke, the maid took my change from my nightstand mistaking it as a tip, the walls are thin and the slamming of the doors closing can be heard through out the floor. But, it's a place to crash and is perfectly located. Four blocks to everywhere which makes it […] convenient. Read moreGenuine Expedia guest review
"Not Happy with this Hotel"
Since this was a business trip and I only had to stay 1 day at this hotel it was just ok. Would not stay there if I had to be in New York more than 1 day. The service was awful. I tried to get my boarding pass printed and it took the hotel personnel 20 minutes to get it for me - almost making me late for a meeting. There was a lot of construction in […] front of the hotel with scaffolding. Room was clean, wi fi was reliable, no coffee pot for that quick morning coffee. Read moreGenuine Hotels.com guest review
"A Small Surprise"
Convenient, helpful front desk personnel but lacking in "expected" amenities such as an ice machine and/or coffee maker in room. Rather spartan but the location canʻt be beat especially if you are a Broadway fan and enjoy being in the heart of Manhattan. Be sure to request a "quiet" room as rooms on one side of the hotel suffer from LOUD air con system […] from next building which kept me up until I "caved" and requested a more quiet room. No issue after that! Read moreGenuine Hotels.com guest review
"Would not recomend this hotel"
There are few amenities NO ice machine no coffee machine Old steam heat with no control room was extremely hot opened windows but no screens to keep the pigeons out half the TV stations had no sound was told it was because it was raining I reprogrammed the audio on the TV myself to get it to work shower nob didn't work had to get a pair of pliers to […] turn it on. Basically all you get at this hotel is a bed hotel is in a good location close to subway so easy to get most every where in the city. Read moreGenuine Hotels.com guest review
"Close to theater district, and other attractions"
Hotel is now plain but that is ok. Front desk staff, particularly Joey were excellent.Genuine Hotels.com guest review
"overnight in the city for a show and a night out"
Very good location my wife and I were looking for a place to stay while . only blocks away from theaters, places to eat, drink, and plenty to do! The hotel served its purpose very well. Clean place to stay in a good location, bed was hard but got the job done for a night. and reasonably priced for Time Square. Overall very happy and would stay there […] again. Read moreGenuine Expedia guest review
Great location just steps away from time square but the hotel is very old, heating was unbearable, then the pipes banged all night.Genuine Hotels.com guest review
Overall my stay at the hotel was okay. The hotel was close to Times Square and theatre district. It was safe walking back to the hotel at night even though I was alone. The room was small but clean. Only the drawback I want to state is that the wall seemed to be so thin that I heard someone snoring next door.Genuine Hotels.com guest review
I have stayed at the Hotel St. James in the past, but will not do so again. I was uncomfortable about the entire stay. It is really on the "seedy side". Totally displeased with the whole experience considering the price we paid!Genuine Expedia guest review
"Nice hotel near Times Square"
Front desk staff were VERY helpful in directing us of the use of NYC subway and buses. Locations was perfect. We were close to transportation and meals!!!Genuine Expedia guest review
The only thing that kept this from being a better rating was the temperature. It was very hot in the hotel and rooms, and there are not individual thermostats in the rooms. Made sleeping very uncomfortable.Genuine Hotels.com guest review
i thought the room was very nice. i would stay there again. the cleaniness was exceptional and the location was exceptional.Genuine Hotels.com guest review
The only problem was that Expedia sent my reservation to the St. James Hotel with my last name being Jr. - not my last name and then Jr. This cause a great deal of stress until we figured it out.Genuine Expedia guest review
"Location, Cost, Convenience"
Awesome location, helpful staff, clean rooms. We spend so little time in the room so The St. James is perfect: safe, clean, affordable, convenient. We know we are not getting swank when we go there, and that's OK.Genuine Hotels.com guest review
"Great St. Patricks day hotel"
Very Clean, price was reasonable. Great location and very helpful staff will definitely stay here againGenuine Hotels.com guest review
Very satisfied with room, just know its not fancy, and no ice machine, but other than that its all you need. This place is situated near everything. We will stay there again for sure. Cranberry Deli is awesome too.Genuine Hotels.com guest review
"Hotel with good location."
Disappointed with quality of facilities. Needs modernizing. Plug in bath didn't work. Taps leaked scalding water in bath/shower. Shower old style. Bed too firm for my taste. Pillows lumpy. Sound on TV intermittent!Genuine Expedia guest review
"Great little hotel in the heart of Times Square"
This was my second stay at Hotel St. james and I enjoyed it thoroughly. The staff was friendly, helpful, and courteous. The hotel itself has been remodeled and very nicely updated with totally new bathrooms, furniture, and flat-screen TV's. The location is great- right in the heart of the Theatre District and Times Square with easy walking distance […] to all the shows and many very good restaraunts. Most of all, I got a great price through hotels.com which I always consult prior to any travel- be it business or pleasure. The rooms in the St. James are not large but they are very modern and cozy. I strongly recommend this hotel. Read moreGenuine Hotels.com guest review
The bathroom floors were sticky, no AC/heat, envelope for tips was first thing I saw on nightstand, not a clean room. Loved the location though.Genuine Hotels.com guest review
"Excellent location to the theatre district!"
The staff was helpful & very pleasant. Great location. Clean & spacious room.Genuine Expedia guest review
Great location. Half a block from Times Square. Rooms very basic. No ice machine or in room coffee. Deli right next door a plus. Lockers for luggage a plus after checkout since our train did not leave till later that day. 3 blocks from subway to Penn Station. Would stay there again.Genuine Hotels.com guest review
We loved the location, room, & customer service. Everyone was so kind and understanding! The room was much bigger than other hotels I've stayed at in NYC. The location is the best part of the hotel. It's so close to everything. I recommend it entirely.Genuine Hotels.com guest review
Great location and value during the day. But could not sleep with poor window sound proofing and nyc noises at 2 4 am in the morningGenuine Hotels.com guest review
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