All hotels in Santiago, Chile
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Av Americo Vespucio Norte 1630, Vitacura, Santiago, Region Metropolitana, 7630340, Chile, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.3 / 5Excellent

Score breakdown (from 88 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.1
  • Condition
    4.4
  • Neighborhood
    4.6
  • < Previous
  • Page 1 of 2
  • Next >
5.0 / 5Outstanding
"Excellent for bussines , great location"
Wonderfull , the breakfast was delicious , good room ,
Genuine Expedia guest review
Other trip Mar 2, 2015
A Traveler
US
4.0 / 5Excellent
"Very good option"
Very good option while visiting Santiago for business. The only downside found was that bed mattress is not attached to the wall board so every time you seat on the bed to watch TV the whole bed slides leaving a hole. Everything else worked pretty well.
Genuine Expedia guest review
Other trip Dec 13, 2014
A Traveler
US
4.0 / 5Excellent
"Chile business"
A great hotel and highly recommended if you like a nice neighborhood. It is very close to fabulous restaurants. Walking facilities are great.
Genuine Hotels.com guest review
3 night business trip Nov 26, 2014
Joseph
US
5.0 / 5Outstanding
"Always a great stay!"
Friendly staff, clean rooms, great neighborhood.
Genuine Hotels.com guest review
1 night business trip Aug 31, 2014
Carine
US
4.0 / 5Excellent
"Great hotel"
The hotel is clean, people are friendly. Restaurant in hotel is acceptable, breakfast is continental plus eggs and bacon. Only comment is that the sink/shower is on the complete opposite side of the room than the toilet. Told it's French thing.
Genuine Hotels.com guest review
5 night business trip Jun 22, 2014
JCM
US
5.0 / 5Outstanding
"Excellent Location!"
Staff, Food, Location, Rooms, and everything else was amazing. I recommend it!
Genuine Expedia guest review
Other trip May 19, 2014
Richardson
US
4.0 / 5Excellent
"Clean and Comfortable"
Little distance from the Business area, but real nice restaurants are near by. Facing busy street (Vesptio) but rooms are clean, comfortable and quiet. Good internet access (many do not have this in Santiago, extremely slow).
Genuine Expedia guest review
Other trip May 15, 2014
Ns
US
3.0 / 5Good
"Convinient Hotel"
Ok rooms, good service and location.
Genuine Hotels.com guest review
4 night business trip May 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice location, but overpriced"
Nice hotel, better breakfast than Kennedy or Hyatt.
Genuine Expedia guest review
Other trip Dec 9, 2013
Luis
US
5.0 / 5Outstanding
Nice sized room. Comfortable bed. Staff very helpful,especially in bar and dining room. Need to take taxi to see anything.
Genuine Expedia guest review
Other trip Nov 3, 2013
NM writer
US
5.0 / 5Outstanding
"Clean and modern amenities"
This hotel is located on a busy avenue in a posh part of Santiago. While there isn't much near to walk around and see, the hotel bar is fully stocked and offers great food items. The room was modern and clean, with a fully stocked mini-bar. Even tho I didn't personally like the location, I would probably stay here again if my client is nearby.
Genuine Hotels.com guest review
2 night trip Oct 6, 2013
A Traveler
US
4.0 / 5Excellent
clean, comfortable, convenient location, very good restaurant
Genuine Hotels.com guest review
4 night family trip Aug 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel!! You'll love your stay!!"
Service was great. Rooms are nice, clean and comfortable. Hotel is in a nice area. Stay was great and I'd definitely stay there again. The breakfast that's included with the room is also good with lots of variety and good food. If you're thinking of staying here don't hesitate, you won't be disappointed!
Genuine Expedia guest review
Other trip Mar 20, 2013
Alicia
US
5.0 / 5Outstanding
"Good Quality for the Price"
This is a typical Novotel. Modern, efficient and clean with a no-nonsense approach to lodging. It is, as they all are, not luxurious but comfortable and with a helpful and courteous staff. The hotel is ideal for a business traveler or vacationer who is not planning on spending a lot of time in a hotel. The provided breakfast was very ample and with a good variety although the hot dishes were not particularly hot. The internet connection was good and comes with the room. It would be hard to find a better deal for the money.
Genuine Hotels.com guest review
2 night trip with friends Jan 18, 2013
CE
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nice hotel, good location."
The hotel was clean and comfortable, the breakfast was great and the staff were friendly and helpful. Found the room to be an odd configuration with the bathroom jammed beside the bed and the toilet near the front door. The bed was comfy and linen good but the overall layout of the room I did not like.
Genuine Expedia guest review
Other trip May 11, 2015
pat
AU
4.0 / 5Excellent
"conference"
I enjoyed my stay at novotel. The breakfast was satisfactory and the staff nice. There was a weird sound from the ventilation in the room during some of the nights which was slightly annoying but not enough to ask to change room. I would however not advice anyone to use the taxi service via the hotel. It is much more expensive (50%) than calling to radio taxi or taking a taxi on the street.
Genuine Hotels.com guest review
5 night business trip Oct 5, 2014
IAS
GB
4.0 / 5Excellent
"Lovely hotel with a roof top with beautiful views"
We stayed two nights and really enjoyed it. Vitacura is really upmarket and Juan in particular provided us with amazing service and great local insight. I'd recommend the Novotel highly!
Genuine Expedia guest review
Other trip Jan 6, 2014
Lisa
AU
4.0 / 5Excellent
The hotel is excellent. The only negative point is the location. For tourist like us, it is far from main attractions such as main square, President Palace... Overall, we would rate it as 4/5
Genuine Hotels.com guest review
1 night trip Dec 22, 2013
Trans
AS

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excelente"
Tudo muito bom. Localização excelente.
Genuine Hotels.com guest review
Response by Hotel Novotel Santiago Vitacura
Olá Sra. Helena, Muito obrigada por compartilhar seus comentários conosco e ajudar os demais viajantes. Ficamos bastante contentes com o resultado e esperamos poder recebê-la em uma próxima oportunidade. Ótimo fim de semana.
1 night family trip Jul 23, 2015
Helena
BR
4.0 / 5Excellent
"平均的には満足"
立地は必ずしも良くなく、タクシーまたは、バスと地下鉄併用の移動になり、旅慣れていないと辛いかも。その他は、概ね満足のいくものでした。
Genuine Hotels.com guest review
3 night business trip Mar 23, 2015
Mitsuru
JP
4.0 / 5Excellent
"Medio"
No geral foi bem. Ponto negativo para a localização em avenida de trânsito muito intenso. Houve também um pequeno problema com nossa reserva a qual a recepção do hotel tentou alterar mas logo voltou atrás e honrou o que havia sido comprado.
Genuine Hotels.com guest review
6 night trip with friends Jun 16, 2015
Antonio
BR
4.0 / 5Excellent
"Razoável"
Quarto muito bom, café da manhã idem, pessoal da recepção pouco simpático...
Genuine Hotels.com guest review
1 night romance trip Jun 5, 2015
A Traveler
BR
4.0 / 5Excellent
"Excelente experiencia"
Hotel bem localizado, com equipe muitissimo atenciosa
Genuine Hotels.com guest review
3 night family trip Mar 26, 2015
patricia
BR
4.0 / 5Excellent
"Bon hôtel, mais excentré"
L'hôtel est d'un bon rapport qualité-prix. Les chambres sont propres et confortables. Bon petit déjeuner.
Genuine Expedia guest review
Other trip Jan 29, 2015
Olivier
FR
5.0 / 5Outstanding
"Corresponde as espectativas"
Foi uma indicação de amigo sobre a qualidade da hospedagem, e pude conferir que realmente o Hotel reúne condições exemplares de atendimento.
Genuine Hotels.com guest review
3 night trip with friends Jan 17, 2015
Gilmar
BR
4.0 / 5Excellent
"Santiago, Vitacura"
Gutes Hotel in einer tollen Stadt
Genuine Hotels.com guest review
3 night business trip Nov 29, 2014
Lars
DE
3.0 / 5Good
"Regular servicio"
Llegamos en la noche y no había nadie en recepción, el hotel no cambia dólares a pesos chilenos y me cobraron más impuesto del que deberían.
Genuine Hotels.com guest review
2 night business trip Nov 23, 2014
A Traveler
CO
5.0 / 5Outstanding
"Excelente!! Voltaria"
Excelente, superou minhas expectativas. muito boa a localização, quarto amplo, bom café, funcionarios super atenciosos.
Genuine Hotels.com guest review
5 night trip Jul 30, 2014
A Traveler
BR
5.0 / 5Outstanding
"Excelente"
Bem localizado, perto do parque arauco, atendimento excelente e ótimo café da manhã. Quartos confortavéis e modernos. Ótima infraestrutura.
Genuine Hotels.com guest review
6 night family trip Aug 4, 2014
A Traveler
BR
5.0 / 5Outstanding
"Excelente"
Hotel próximo do parque/mall Arauco. Ótimo café da manhã e atendimento perfeito!
Genuine Hotels.com guest review
6 night trip Aug 4, 2014
Fred
BR
4.0 / 5Excellent
"Good location"
I chose this hotel because near by my customer. It was good location for dinning too. Many good restaurantes near by this hotel.
Genuine Hotels.com guest review
5 night trip Jul 15, 2014
TAKAO
JP
5.0 / 5Outstanding
"servicio de primera"
Hola estuve 3 días, por motivos de estudio y fui muy bien atendido desde la recepcionista hasta la despedida, hotel seguro excelente ubicación y buen precio.
Genuine Hotels.com guest review
3 night trip Jul 7, 2014
Jose
CL
4.0 / 5Excellent
"Excelente localização"
Os serviços e a localização do hotel são excelentes. A única coisa que deixa um pouco a desejar é a qualidade dos quartos, que são um pouco simples e não possuem tábua de passar roupa.
Genuine Hotels.com guest review
3 night business trip May 6, 2014
A Traveler
BR
2.0 / 5Fair
"Baño muy pequeño"
En general bien aunque el baño es mas pequeño que el de un camarote de crucero! Al coordinar un taxi via la recepción se sugiere precisar la moneda para evitar momentos desagradables como el que vivimos con un grupo de amigos, Tener en cuenta que 50 pesos chilenos son casi 100 dólares americanos (el doble).
Genuine Hotels.com guest review
1 night trip with friends Apr 30, 2014
O.Parodi
PE
3.0 / 5Good
"Equipe muito educada e atenciosa"
A estadia foi muito boa, com a equipe sempre disponível a indicar caminhos, opções de passeio, restaurantes, etc. O quarto é confortável, sempre limpo. O bairro de Vitacura também é muito bonito, mas por ser um bairro de classe alta os preços são bem altos. O principal ponto negativo é que o hotel fica bem distante do metrô (+20min de caminhada) e nem sempre o táxi é uma opção por causa do trânsito.
Genuine Hotels.com guest review
3 night romance trip May 8, 2014
Rubens
BR
2.0 / 5Fair
"Hotel razonable pero cuidado con taxis de hotel !!"
El hotel es razonable (aunque el baño es muy pequeño para el estándar), sin embargo los viajeros deben tener MUCHO CUIDADO cuando contraten el servicio de taxis camionetas para traslado al aeropuerto. Asegurarse que fijen claramente la MONEDA del servicio, el front desk fue COMPLICE de la ESTAFA que nos hicieron las camionetas de matricula CY-RV-53 y CP-WK-62 cuando acordamos servicios en Pesos y luego nos dijeron que eran en Dolares Americanos, al doble de precio !! Realmente fue un lamentable fin de servicio, los responsables de la cadena Novotel deben tomar acciones al respecto.
Genuine Hotels.com guest review
1 night trip with friends Apr 30, 2014
O.Parodi
PE
5.0 / 5Outstanding
"Excelente opción en Vitacura"
Estadía muy agradable; excelentes instalaciones, buena atención y muy buen desayuno.
Genuine Hotels.com guest review
3 night business trip Apr 28, 2014
Wolf
ES
4.0 / 5Excellent
"ロケーションは良好です"
滞在についてはレストランやスーパーマーケットなどが近くにあり便利。市街に出かける場合、レンタカーであれば幹線に近く中心部の宿泊よりも便利。
Genuine Expedia guest review
Other trip Apr 23, 2014
Donkey
JP
5.0 / 5Outstanding
"Excelente elección"
Todo perfecto, que gran atención de sus empleados salvo del Capita´an en el Restaurante, el del desayuno, un hombre poco amable y con actitud de servicio. Por otro lado en recepción el sr. Juan incomparable !!! Que manera de tratar a la genta y ver por que su estadía sea perfecta !!!
Genuine Hotels.com guest review
1 night business trip Mar 22, 2014
A Traveler
MX
5.0 / 5Outstanding
"Uma Ótima Experiência"
Fomos muito bem atendidos por todos os funcionários do Novotel Vitacura. As acomodações são limpas e confortáveis e a localização próxima às principais estradas e aos shopping centers Parque Arauco e Costanera é ótima. Recomendo este hotel.
Genuine Hotels.com guest review
4 night family trip Mar 1, 2014
Henrique
BR
3.0 / 5Good
"Ótimo bairro mas afastado do centro"
Ótimo bairro mas afastado do centro, uso de taxi foi essencial. Equipe do hotel preprada e atenciosa. Unico ponto ruim a falta de agua quente no chuveiro pois, segundo a area de manutenção, havia muitos hospedes no hotel(?!?!)
Genuine Expedia guest review
Other trip Mar 5, 2014
A Traveler
BR
5.0 / 5Outstanding
"Serviço excelente"
O atendimento dos funcionários é muito bom, o restaurante possui bons pratos no cardápio servindo de opção de jantar quando não estiver disposto a sair. O hotel oferece estacionamento gratuito, um bom café da manhã e wi-fi grátis.
Genuine Hotels.com guest review
5 night romance trip Feb 17, 2014
Helio
BR
5.0 / 5Outstanding
"Grato ambiente para una velada"
Excelente estadía por una noche combinada con un entorno de barrio con restaurantes de primera. Ideal ampliar canales del cable
Genuine Hotels.com guest review
1 night romance trip Feb 12, 2014
A Traveler
CL
5.0 / 5Outstanding
Otimo hotel;atendimento , limpeza , custo beneficio, tudo muito bom. Fiquei satisfeita e indico a todos.
Genuine Hotels.com guest review
9 night trip Jan 19, 2014
Maria Neide
BR
4.0 / 5Excellent
"otima localizacao"
HOTEL NOVO BEM LOCALIZADO SÓ O BANHEIRO MEIO PEQUENO, BOX DO CHUVEIRO MEIO APERTADO, CAUSANDO SENSAÇÃO DE PEQUENA CLAUSTROFOBIA.
Genuine Hotels.com guest review
7 night business trip Jan 3, 2014
RUI CESAR
BR
5.0 / 5Outstanding
"Serviço eficiente"
Gostamos muito! Já havíamos nos hospedado nesse hotel anteriormente e sabíamos da qualidade de seu serviço, mas ele está ainda melhor.Os funcionários são muito simpáticos e eficientes.Fornecem todas as informações que são solicitadas pelos hóspedes e tentam sempre agradar. Ponto muito positivo é o acesso a internet, totalmente gratuito em todas as dependências do hotel.
Genuine Hotels.com guest review
7 night trip Oct 25, 2013
A Traveler
BR
5.0 / 5Outstanding
"EXCELENTE UBICACIÓN"
LA ZONA EN LA QUE SE ENCUENTRA EL HOTEL ES MUY BUENA Y CUENTA CON TODO TIPO DE SERVICIOS. ES RECOMENDABLE SALIR A CAMINAR POR LA ZONA Y MUY DISFRUTABLE SENTARTE A TOMAR UN CAFÉ EN UNO DE LOS MÚLTIPLES RESTAURANTES Y CAFÉS QUE ENCUENTRAS EN EL ÁREA
Genuine Hotels.com guest review
3 night business trip Oct 27, 2013
EDUARDO
MX
4.0 / 5Excellent
"Muito bom"
Excelente estadia, deliciosos pratos e boa localização.
Genuine Hotels.com guest review
3 night romance trip Oct 18, 2013
A Traveler
BR
4.0 / 5Excellent
Very nice Hotel. Friendly staff (Even with my bad spanish) Good room and very good breakfast. Well located. Gas station just crossig the Vespucio avenue. Many restaurants options and supermarket just 2-3 blocks walking. Clean and safe neighborhood. I really recommend !
Genuine Hotels.com guest review
4 night family trip Sep 12, 2013
Carlos
BR
3.0 / 5Good
"Hotel funcional"
Uno de Los mejores hoteles de lá cadena Aclub. Funcionalidad, muy buena ubicación zona tranquila
Genuine Expedia guest review
Other trip Jul 29, 2013
A Traveler
AR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 2
  • Next >