"Not a 3 Star Hotel"
The hotel has a lot of construction in the main area. The room is completely out dated and needs a makeover. I'm not sure how this is rated as a "3" star hotel..Genuine Hotels.com guest review
Nice hotel, quiet. And the best is the free 24 hour shuttle service to BricktownGenuine Hotels.com guest review
"one night stay"
one night stay in outdated room, but very clean with kind and courteous staffGenuine Hotels.com guest review
This is technically Bricktown, but at the VERY end with I40 in the parking lot, Waffle House, and Greyhound Bus terminal. They were VERY proud of the fact that they had a free shuttle to where you wanted to go in Bricktown.Genuine Hotels.com guest review
We stayed two nights.They are under remodeling.Genuine Hotels.com guest review
Once again this was a weekend getaway with friends. Staff is very friendly and very helpful. The shuttle is great none of us have to worry about driving or finding parking. The shuttle drivers are always so nice and get us to our location safely. Room has a comfortable bed and we always sleep good.Genuine Hotels.com guest review
The rooms were very outdated if you were not put on the first floor. It is not a great area. The lady at the front desk was cursing. When trying to get a shuttle, it was an issue trying to find a driver. I'm not saying this is the worst hotel we could've gotten, but I can say it is not one we will ever go back to.Genuine Hotels.com guest review
"Love the Service, Beds NOT So Much"
I love the location of the hotel. It was minutes from the Cox Convention Center and the booming Bricktown area. I absolutely loved the 24 hour shuttle service and the friendly staff. I also loved how clean the rooms were. I could smell the cleaning products that were used which brought me comfort. My only complaint would be that I could feel the springs […] in my back and the pillows where so hard that I woke up with a headache. I wish it was listed that it was a continental breakfast instead of a full hot breakfast. Read moreGenuine Hotels.com guest review
"Don't get your hopes up"
Well when I first checked in to the hotel, it was about 90 degrees. Not a problem because it was chilly outside. I expected the counter clerk to have on a uniform but he was wearing a military issued Gortex jacket. That is not what I expected from a place that had 4 stars. He gave me my keys and then I went to my room. I parked my vehicle and the card […] swipe to enter the door was broken. I had to use another door. Once I entered the building, I notice the carpet was outdated, there pieces of the wall missing and the temperature was hot. I made it to my room and the tub was filthy and the comforter and sheets were no different. The counter clerk gave a list of places to deliver pizza but when I called the Pizza Hut, the person told me they do not have delivery service. It was just an overall bad experience especially after driving 7.5 hours from Texas. I left the hotel because the conditions I was expecting were not met. Read moreGenuine Hotels.com guest review
"construction being done. but rooms were great"
Construction being done in hotel. This was not mentioned in booking. The room was very clean' the hotel personal were friendly. The breakfast was hot and several choices. Would stay again, would be interested to see the hotel in 6 to 12 months,,,,,,,,Genuine Hotels.com guest review
"Shabby, Not Chic . . . but a Great Shuttle Service"
I was in Oklahoma City because of a surgery my grandson had. I knew nothing about the city and chose this hotel mainly because it offered shuttle service to the hospital and surrounding area. This was probably quite a showplace 50 years or so ago; not quite so much now. there was a lot of repair going on from flooding. The rooms are small, though clean. […] Drapes are old, as is carpet. Free breakfast was poor compared to other motels I've stayed in recently. But the staff was friendly and helpful and the shuttle service was excellent and timely. Read moreGenuine Hotels.com guest review
"Don't stay there"
We walked into the lobby and it was so dirty and rundown looking we turned around and left. I would not stay there, if the lobby was so dirty I didn't trust the room to be any better. Also it was in a shady part of townGenuine Hotels.com guest review
"Great time/Beautiful weather"
It was Good the staff was very friendly, I went to my first Thunders game which I really enjoyed.I enjoyed the free shuttle that'll take us anywhere downtown which I thought was a beautiful area. Most definitely will return again.Genuine Hotels.com guest review
"Not so Good"
Hotel had water main break had to leave hotel at 3 AM to find new hotelGenuine Hotels.com guest review
"Okay... not Great"
We stayed on New year's eve for my birthday celebration, and I was disappointed in the quality of the hotel. Our room was on the second floor. The ceilings were maybe a foot above my head in the hallways and it was very cold! I did not see any elevators, and the stairs were eventually a tiresome chore! The front desk service was very nice and helpful. […] The shuttle service was not as prompt as I had read in other reviews. We waited 30 mins to get a ride into bricktown then stood in below freezing weather for another 30 when waiting to be picked up.the rooms were clean, but the walls and doors were so thin you could hear anyone who walked by in the hall and anyone in the room next to you. It was not a terrible experience, but for the money it could have been better... Read moreGenuine Hotels.com guest review
"Great Shuttle Service"
The building itself could use some updating. The carpets look worn and some ceiling tiles show brown spots from previous leaks. The room itself was clean, but again it's not a modern room with convenient plugins for chargers, computers, etc. The complimentary breakfast was waffles, biscuits & gravy, danishes, yogurt, and cereal. It would be nice if […] there was some fresh fruit and protein choices. However, the staff was great and very helpful. And the best reason why I would stay here again was the shuttle service they offer. It was great to be dropped off at the Chesapeake Arena for a Thunder game and not have to find your own parking. Or to go into Bricktown for dinner and movie and have them pick you up at 1:00 a.m. Read moreGenuine Hotels.com guest review
"Ver nice hotel"
Staff attentive and friendly. Room was very comfortable.Genuine Hotels.com guest review
Staff was very nice and accommodating, even providing us with a shuttle service throughout the Bricktown area. When we visit Oklahoma City again we will definitely be staying here.Genuine Hotels.com guest review
"AVCA Conference Week"
Was there for the AVCA convention -- the shuttle service was wonderful.Genuine Hotels.com guest review
"Overnight stay during drive from TN to NM"
I had a nice stay. I was only staying overnight, as OKC was in the middle of my drive. The staff was friendly, the room was clean, and there was a nice breafast in the morning. It's not the fanciest hotel (that matters to some). I think there's a shuttle service that will take you to downtown or to sporting events, but I didn't use that. It was a fine […] middle-of-the-road hotel. I was happy with my stay. Read moreGenuine Hotels.com guest review
"Pleasant staffing make the difference."
Your biggest plus was any of the people staffing your hotel. Each was helpful, pleasant and courteous in every way.Genuine Hotels.com guest review
This place makes you think you'll be in Bricktown w a low rate. Fact is its location is at least two miles east. It's been there for ever. It's old, antiquated and just a cheap stop. I searched the bed for bugs if that tells you anything.Genuine Hotels.com guest review
"Not a bad option for the price"
I liked the customer service and the room was fine. The area is a little less than desirable.Genuine Hotels.com guest review
Facilities old and run down, would not stay here againGenuine Expedia guest review
This hotel was all right. The staff was friendly and helpful. The accommodations are fairly basic. Less expensive than the downtown hotels. They offer shuttle service anywhere in the area.Genuine Expedia guest review
"Nice hotel, staff very helpful."
Staff very nice, helpful too. We used the 24 hour shuttle three different times, really did like that, didn't have to pay for parking downtown Oklahoma City!! Only problem we had was in the middle of the night, both nights, there were people out in the parking lot that were very noisy. Woke us up both nights. Talking, yelling and laughing. Not able […] to go back to sleep for a couple of hours after that. We did not call management, maybe we should have. Staff very courteous, rooms clean, continental breakfast was very good also. We would stay there again, only ask for a room away from an outside wall. Read moreGenuine Expedia guest review
"Very nice hotel"
The staff was very nice and the shuttle driver was very nice and on time. Love the experience and definitely will revisitGenuine Expedia guest review
Stayed in this hotel due to the proximity to Bricktown and $Value. The desk staff were excellent! They were all very friendly and very knowledgeable. Our room and bathroom was very clean. They offer a free shuttle to bricktown. The shuttle is very prompt and the drivers were very fun. When we were ready to be picked up we would call them as we were […] closing out our tab. By the time the waitress closes you out and you get outside they are pulling up with a smile. Our only negative experience was in the hotel bar. The bartender was not polite and acted like customers were a nuisance. She spent most of her time turned away from the customers while playing on her phone (you know the type). We helped ourselves to a few drinks (we kept our bottles and notified her when she returned) because she would go on 15 min smoke breaks. I think the hotel corrected this breakdown in customer service because the next morning that bartender was coming out of the managers office with a very unhappy look on her face and the bar was not open that night. This is a value hotel so do not expect updated furniture and the luxury feel. As a value hotel it did exactly what I wanted; A clean place to lay my head and shower, while being close to the activities I came for. Book with a peace of mind! Read moreGenuine Expedia guest review
"Try it! You' ll like it!"
Great service, friendly employees, good food. Would stay again.Genuine Hotels.com guest review
water was coldGenuine Hotels.com guest review
"Stay at Bricktown"
I arrived and checked in to what was supposed to be a non-smoking room. Opened the door and it certainly was not what I expected. Called front desk and was assigned a different room which was very nice. No odor at all. Hotel is in need of much upgrading. Carpets in hallway need replaced but were clean. The shuttle service is great. If you are going […] anywhere in Bricktown the shuttle is free. Parking downtown is at a premium so the shuttle is nice. Breakfast was great with waffles, biscuits and gravy, cereal both hot and cold, juice, coffee, milk, and a very pleasant attendant. I will stay here next time I'm in need of a room in Bricktown! Read moreGenuine Expedia guest review
The first room we were put in smelled awful, the second one was just a little better, the sheets were thin and thread bare and our biscuits and gravy was luke warm.Genuine Expedia guest review
The shuttle service is very nice, but the breakfast leaves something to be desiredGenuine Hotels.com guest review
"Noisey but nice."
The room was nice the people at the desk was very nice. My room was on the side where there's a truck stop across the road it kept me up most of the night. My shower was broke either you took a cold shower or a scorching hot shower it didn't work. Over all it was alright. I also didn't like getting taxed twice. Occupancy tax and regular tax. A 79.00 […] room cost me 90.00 dollars that crapy. Read moreGenuine Expedia guest review
"It's not in Bricktown"
Don't let the name fool you. This is not in Bricktown. It's essentially a truck stop.Genuine Expedia guest review
Was given a king room instead of 2 queens at check in, was then given the correct room with 1 broken bed (bed frame at left corner collapsed). Then woke up to a mouse in the room, when front desk was notified they replied "we will set the trap up, we just had 1 in the kitchen few days ago". Our room was on second floor, kitchen on the main level. You […] really must have a mouse problem with them on upper levels. The site claims it is walking distance to Chesapeake arena, it is 3.1 miles. The neighborhood is questionable, not a good experience. Will not return. Not recommended Read moreGenuine Hotels.com guest review
"stay was ok"
We booked our room based on rating scores and after arriving felt duped. First impression not good dark exterior and met by hundreds of squawking birds that would not stop. Exterior looked like a warehouse which would of fit in surrounding area. Interior was old and in great need of remodel. Room was clean but I feel overpriced by $20_25. Staff was […] great and made stay tolerable. Breakfast limited but good. Would not stay again Read moreGenuine Hotels.com guest review
The hotel & room were clean. Stocked with bath essentials,complimentary coffee in room with coffee pot. Staff at front desk were really nice & on the shuttle bus. Loved it. Stayed here twice so far & if have to come to okc again will book my room there again.Genuine Hotels.com guest review
Was thankful for the free shuttle service. The room was clean and comfortable. The staff was friendly, helpful and efficient.Genuine Expedia guest review
"Girls Weekend Stay"
Great Staff! Room was very clean. Shuttle service was fabulous!! The only problem we encountered was that the door to the outside pool area did not lock. We did not discover this until about 2:00 in the morning after returning from Bricktown. There was some type of stopper in the door to keep it from opening all the way but if someone had wanted in […] the room they had plenty of space to stick their arm through the opening. Read moreGenuine Expedia guest review
The hotel was ok and would have been great had I not seen roaches in the room. Totally ruined it for me.Genuine Hotels.com guest review
"Misrepresented On Interent"
The Bricktown Hotel and Convention Center is over a mile from "Bricktown" through a heavy commercial/industrial area. It is extremely dated with heavily stained carpets throughout the common areas and our room in the hotel. The grout in the bathroom was very dirty. It is very overrated and misrepresented on the internet. That being said, most of the […] staff was extremely nice and helpful and breakfast good. They also offer a great shuttle service. Read moreGenuine Hotels.com guest review
Hotel was good, great staff. Transported us to places. Was very helpful with information. Did everything they could to make our stay as pleasant as possible.Genuine Expedia guest review
"Not at all what we expected!"
Room was very stinky- outside of hotel was in terrible shape!Genuine Expedia guest review
"Friendly staff, but the hotel is a dump"
The hotel was not very close to the center of town, but the free shuttle service was a nice touch to offset this inconvenience. Friendly staff. To say the hotel was old and in need of updating and repair is a bit of an understatement.Genuine Hotels.com guest review
"forget this place"
i read many reviews that said how swell this place was but most of them referred to the fact that there was a free shuttle to go to brick town since this isn't really in brick town. issues: the sheets were HORRIBLE! they had been washed so many times that they were very thin and you could feel the seams in the mattress pad below. i could hardly get […] to sleep on them they were so icky. the carpet was stained, it was very noisy and very run down. the front desk clerk said they had a menu for chinese and no delivery charge. when i called, there was a delivery charge of $3.00 and when i asked about it, the price went up a dollar. this hotel was the most expensive of those we stayed at across the country but definitely not worth the price. look for one of the hotels around meridian. Read moreGenuine Hotels.com guest review
Not the best hotel!Genuine Hotels.com guest review
"Meets basic needs"
Older, remodeled, clean. Bed to firm for me, small bathroom. ++continental breakfast.Genuine Expedia guest review
The hotel itself was an older building, but the inside was well furnished and nicer than I expected. The location was just outside walking distance from Bricktown proper, but not further than a 5-7 minute shuttle ride (which is free from the hotel) the staff was excellent. Noah was attentive and friendly. I would stay there again if necessary.Genuine Hotels.com guest review
Bathrooms were small. Had a hard time with the shower adjusting the water temperature. Good clean room. Further away to downton that anticipated.Genuine Hotels.com guest review
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