All hotels in Oklahoma City, Oklahoma, United States of America
1 room, 2 adults
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2001 East Reno Avenue, Oklahoma City, OK, 73117, United States of America, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 505 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    4.0
  • Comfort
    3.6
  • Condition
    3.2
  • Neighborhood
    2.9
2.0 / 5Fair
"Don't get your hopes up"
Well when I first checked in to the hotel, it was about 90 degrees. Not a problem because it was chilly outside. I expected the counter clerk to have on a uniform but he was wearing a military issued Gortex jacket. That is not what I expected from a place that had 4 stars. He gave me my keys and then I went to my room. I parked my vehicle and the card swipe to enter the door was broken. I had to use another door. Once I entered the building, I notice the carpet was outdated, there pieces of the wall missing and the temperature was hot. I made it to my room and the tub was filthy and the comforter and sheets were no different. The counter clerk gave a list of places to deliver pizza but when I called the Pizza Hut, the person told me they do not have delivery service. It was just an overall bad experience especially after driving 7.5 hours from Texas. I left the hotel because the conditions I was expecting were not met.
Genuine Hotels.com guest review
1 night trip Feb 5, 2015
Jonathan
US
1.0 / 5Poor
"Very old hotel next to freeway!!!"
Very old hotel next to interstate. Very shabby. Under renovations that no one bothered to mention. AC didn't work. No restaurant. No bar. Pictures are ridiculously altered to look attractive. DON'T book there.
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
US
4.0 / 5Excellent
"construction being done. but rooms were great"
Construction being done in hotel. This was not mentioned in booking. The room was very clean' the hotel personal were friendly. The breakfast was hot and several choices. Would stay again, would be interested to see the hotel in 6 to 12 months,,,,,,,,
Genuine Hotels.com guest review
1 night romance trip Feb 3, 2015
LINDA
US
3.0 / 5Good
"Great location, free shuttle, friendly staff."
Updating to hotel in progress but was not a problem
Genuine Expedia guest review
Other trip Feb 6, 2015
A Traveler
US
2.0 / 5Fair
"Shabby, Not Chic . . . but a Great Shuttle Service"
I was in Oklahoma City because of a surgery my grandson had. I knew nothing about the city and chose this hotel mainly because it offered shuttle service to the hospital and surrounding area. This was probably quite a showplace 50 years or so ago; not quite so much now. there was a lot of repair going on from flooding. The rooms are small, though clean. Drapes are old, as is carpet. Free breakfast was poor compared to other motels I've stayed in recently. But the staff was friendly and helpful and the shuttle service was excellent and timely.
Genuine Hotels.com guest review
2 night family trip Feb 1, 2015
Martha
US
1.0 / 5Poor
"Don't stay there"
We walked into the lobby and it was so dirty and rundown looking we turned around and left. I would not stay there, if the lobby was so dirty I didn't trust the room to be any better. Also it was in a shady part of town
Genuine Hotels.com guest review
1 night family trip Feb 2, 2015
William
US
1.0 / 5Poor
"Hotel name is misleading"
I have never had such a bad experience with a hotel as I had with this one! Nothing good to say at all about any part of my stay there. Showers didn't have hot water, all kinds of construction going on with walls tore up, bar/lounge wasn't open, room was dirty, just a horrible experience! I normally don't report my experiences online but hopefully others will read my response and not have to experience what me and my wife had to deal with. They use their name to make you think they are located in Brick Town but they are not! And they charge $112.00 a night!!!! I wouldn't give $50.00 a night for this place. Horrible, Horrible, Horrible!!!!
Genuine Expedia guest review
Other trip Feb 2, 2015
Dave
US
2.0 / 5Fair
"Under renovations"
Hotel is under renovation after flood damage, I presume. It needs it. The hotel is huge but in poor condition. Some heads up should have been given before arrival. The staff was apologetic. The only plus about the location is the Greyhound bus station is walking distance.
Genuine Expedia guest review
Other trip Feb 1, 2015
Jerry
US
3.0 / 5Good
"Meh. Okay hotel, not four star-worthy for sure."
The hotel had just had some sort of water leak, so everything except a few rooms seemed like it was being redone. There were things torn apart everywhere, and remodeling very in the middle r beginning stages. Seemed rather tacky, though I don't know what else they could be doing. Our room was decent, nothing awful. The toilet paper, tissues, and towels/washcloths seemed particularly low quality, and the outlets were kinda sketchy... They worked, but the plug on my charger looked halfway out of the outlet, even though it was working. The hotel was right off the interstate, so there was some noise, but otherwise it wasn't too bad. There was a loud clicking noise with the heater at night. It was also a convention center, so when I arrived Saturday night the place was packed and I had a hard time finding parking. Then, when my husband and I awoke Sunday, there were maybe six cars besides ours in the parking lot... It remained that way the rest of the weekend. It was an interesting experience,
Genuine Expedia guest review
Other trip Jan 20, 2015
Jaci
US
5.0 / 5Outstanding
"Great time/Beautiful weather"
It was Good the staff was very friendly, I went to my first Thunders game which I really enjoyed.I enjoyed the free shuttle that'll take us anywhere downtown which I thought was a beautiful area. Most definitely will return again.
Genuine Hotels.com guest review
2 night family trip Jan 16, 2015
Krystal
US
2.0 / 5Fair
"Pretty basic"
This hotel is very basic, more a high-end motel. It is also not in Bricktown, although they do offer a free shuttle service to and from Bricktown & downtown areas. The staff were very helpful and professional in rather trying circumstances.
Genuine Expedia guest review
Other trip Jan 15, 2015
LBG
US
1.0 / 5Poor
"Not so Good"
Hotel had water main break had to leave hotel at 3 AM to find new hotel
Genuine Hotels.com guest review
1 night business trip Jan 7, 2015
Terry
US
3.0 / 5Good
"Okay... not Great"
We stayed on New year's eve for my birthday celebration, and I was disappointed in the quality of the hotel. Our room was on the second floor. The ceilings were maybe a foot above my head in the hallways and it was very cold! I did not see any elevators, and the stairs were eventually a tiresome chore! The front desk service was very nice and helpful. The shuttle service was not as prompt as I had read in other reviews. We waited 30 mins to get a ride into bricktown then stood in below freezing weather for another 30 when waiting to be picked up.the rooms were clean, but the walls and doors were so thin you could hear anyone who walked by in the hall and anyone in the room next to you. It was not a terrible experience, but for the money it could have been better...
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice surprise"
I needed to stay in town for work because of a pending ice storm. I was pleasantly surprised to discover they have a 24-hour in-demand shuttle. I got a hot breakfast complimentary. It was a really pleasant experience.
Genuine Expedia guest review
Other trip Jan 5, 2015
Sue
US
3.0 / 5Good
"Great Shuttle Service"
The building itself could use some updating. The carpets look worn and some ceiling tiles show brown spots from previous leaks. The room itself was clean, but again it's not a modern room with convenient plugins for chargers, computers, etc. The complimentary breakfast was waffles, biscuits & gravy, danishes, yogurt, and cereal. It would be nice if there was some fresh fruit and protein choices. However, the staff was great and very helpful. And the best reason why I would stay here again was the shuttle service they offer. It was great to be dropped off at the Chesapeake Arena for a Thunder game and not have to find your own parking. Or to go into Bricktown for dinner and movie and have them pick you up at 1:00 a.m.
Genuine Hotels.com guest review
1 night romance trip Jan 1, 2015
Brian
US
4.0 / 5Excellent
"Big hotel great value"
The hotel had a safe atmosphere and a good breakfast. I loved the layout and large windows and open feeling in the hallways. The place could probably use some renovations but in the end it was great value.
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Ver nice hotel"
Staff attentive and friendly. Room was very comfortable.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
John
US
4.0 / 5Excellent
"Nice stay"
Staff was very nice and accommodating, even providing us with a shuttle service throughout the Bricktown area. When we visit Oklahoma City again we will definitely be staying here.
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
Travis
US
4.0 / 5Excellent
"Hotel OK, but for $$ paid, could have been better"
Hotel and rooms are clean. Hallways are very dark. It is not close to brickyard. They do have shuttles, but it is very hard to get them to bring you back to hotel. I called 4 times and waited over 45 min in the cold. Twice the shuttle just pasted at the pick up point. When I called front desk, they would tell me driver is on his way. Breakfast is nice and very good.
Genuine Expedia guest review
Other trip Dec 28, 2014
J
US
5.0 / 5Outstanding
"Good hotel, close to Convention Center"
Good experience with shuttle service to Convention Center and staff was friendly and accommodating. Fit my needs - not a lot of frills, just the necessities.
Genuine Expedia guest review
Other trip Dec 27, 2014
Patti
US
4.0 / 5Excellent
"AVCA Conference Week"
Was there for the AVCA convention -- the shuttle service was wonderful.
Genuine Hotels.com guest review
4 night business trip Dec 17, 2014
A Traveler
US
4.0 / 5Excellent
"Bricktown Shuttle service is excellent"
Bricktown Shuttle service is excellent, the drivers are friendly and prompt. The breakfast was good, although the orange juice in the cartons is terrible.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect for attending an OKC Thunder game!!"
The hotel is outdated (definitely something that can be overlooked ) but the rooms were clean, service was great, & shuttle service was awesome!!
Genuine Expedia guest review
Other trip Dec 23, 2014
Denise
US
4.0 / 5Excellent
"Overnight stay during drive from TN to NM"
I had a nice stay. I was only staying overnight, as OKC was in the middle of my drive. The staff was friendly, the room was clean, and there was a nice breafast in the morning. It's not the fanciest hotel (that matters to some). I think there's a shuttle service that will take you to downtown or to sporting events, but I didn't use that. It was a fine middle-of-the-road hotel. I was happy with my stay.
Genuine Hotels.com guest review
1 night trip Dec 11, 2014
Carrie
US
3.0 / 5Good
"Pleasant staffing make the difference."
Your biggest plus was any of the people staffing your hotel. Each was helpful, pleasant and courteous in every way.
Genuine Hotels.com guest review
1 night business trip Dec 17, 2014
A Traveler
US
2.0 / 5Fair
"Ouch"
This place makes you think you'll be in Bricktown w a low rate. Fact is its location is at least two miles east. It's been there for ever. It's old, antiquated and just a cheap stop. I searched the bed for bugs if that tells you anything.
Genuine Hotels.com guest review
1 night business trip Dec 11, 2014
A Traveler
US
5.0 / 5Outstanding
Appreciated the clean rooms and convenient shuttle to downtown. Very good stay
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
3.0 / 5Good
"Not a bad option for the price"
I liked the customer service and the room was fine. The area is a little less than desirable.
Genuine Hotels.com guest review
2 night business trip Dec 9, 2014
A Traveler
US
4.0 / 5Excellent
"Reasonable priced rooms"
Free shuddle to Brickton was Awesome! No traffic or parking worries. Drivers were friendly and helpful. Will stay again.
Genuine Expedia guest review
Other trip Dec 11, 2014
Pat
US
3.0 / 5Good
"accessible to the downtown area"
PROs: Accessible to Bricktown area 24/7 Shuttle Friendly staff Room is outdated but clean. Room has its own microwave and fridge. CONs: Place is rundown. Bathroom is outdated. Bathtub faucets were all about to come off (Rm 139).
Genuine Expedia guest review
Other trip Dec 7, 2014
Ica
US
3.0 / 5Good
Facilities old and run down, would not stay here again
Genuine Expedia guest review
Other trip Nov 20, 2014
Mike
US
3.0 / 5Good
"Basic Accommodations"
This hotel was all right. The staff was friendly and helpful. The accommodations are fairly basic. Less expensive than the downtown hotels. They offer shuttle service anywhere in the area.
Genuine Expedia guest review
Other trip Nov 20, 2014
Tom
US
3.0 / 5Good
"Nice hotel, staff very helpful."
Staff very nice, helpful too. We used the 24 hour shuttle three different times, really did like that, didn't have to pay for parking downtown Oklahoma City!! Only problem we had was in the middle of the night, both nights, there were people out in the parking lot that were very noisy. Woke us up both nights. Talking, yelling and laughing. Not able to go back to sleep for a couple of hours after that. We did not call management, maybe we should have. Staff very courteous, rooms clean, continental breakfast was very good also. We would stay there again, only ask for a room away from an outside wall.
Genuine Expedia guest review
Other trip Nov 20, 2014
Joan
US
5.0 / 5Outstanding
"Very nice hotel"
The staff was very nice and the shuttle driver was very nice and on time. Love the experience and definitely will revisit
Genuine Expedia guest review
Other trip Nov 20, 2014
Donnella
US
5.0 / 5Outstanding
"Great Value"
Stayed in this hotel due to the proximity to Bricktown and $Value. The desk staff were excellent! They were all very friendly and very knowledgeable. Our room and bathroom was very clean. They offer a free shuttle to bricktown. The shuttle is very prompt and the drivers were very fun. When we were ready to be picked up we would call them as we were closing out our tab. By the time the waitress closes you out and you get outside they are pulling up with a smile. Our only negative experience was in the hotel bar. The bartender was not polite and acted like customers were a nuisance. She spent most of her time turned away from the customers while playing on her phone (you know the type). We helped ourselves to a few drinks (we kept our bottles and notified her when she returned) because she would go on 15 min smoke breaks. I think the hotel corrected this breakdown in customer service because the next morning that bartender was coming out of the managers office with a very unhappy look on her face and the bar was not open that night. This is a value hotel so do not expect updated furniture and the luxury feel. As a value hotel it did exactly what I wanted; A clean place to lay my head and shower, while being close to the activities I came for. Book with a peace of mind!
Genuine Expedia guest review
Other trip Nov 19, 2014
Kameron
US
5.0 / 5Outstanding
"Try it! You' ll like it!"
Great service, friendly employees, good food. Would stay again.
Genuine Hotels.com guest review
2 night family trip Nov 7, 2014
Jane
US
3.0 / 5Good
"business"
water was cold
Genuine Hotels.com guest review
3 night business trip Nov 3, 2014
Dorthea
US
3.0 / 5Good
"Stay at Bricktown"
I arrived and checked in to what was supposed to be a non-smoking room. Opened the door and it certainly was not what I expected. Called front desk and was assigned a different room which was very nice. No odor at all. Hotel is in need of much upgrading. Carpets in hallway need replaced but were clean. The shuttle service is great. If you are going anywhere in Bricktown the shuttle is free. Parking downtown is at a premium so the shuttle is nice. Breakfast was great with waffles, biscuits and gravy, cereal both hot and cold, juice, coffee, milk, and a very pleasant attendant. I will stay here next time I'm in need of a room in Bricktown!
Genuine Expedia guest review
Other trip Nov 3, 2014
Chris
US
2.0 / 5Fair
"Disappointed"
The first room we were put in smelled awful, the second one was just a little better, the sheets were thin and thread bare and our biscuits and gravy was luke warm.
Genuine Expedia guest review
Other trip Oct 29, 2014
Mimi
US
3.0 / 5Good
The shuttle service is very nice, but the breakfast leaves something to be desired
Genuine Hotels.com guest review
2 night trip Oct 24, 2014
A Traveler
US
3.0 / 5Good
"Noisey but nice."
The room was nice the people at the desk was very nice. My room was on the side where there's a truck stop across the road it kept me up most of the night. My shower was broke either you took a cold shower or a scorching hot shower it didn't work. Over all it was alright. I also didn't like getting taxed twice. Occupancy tax and regular tax. A 79.00 room cost me 90.00 dollars that crapy.
Genuine Expedia guest review
Other trip Oct 25, 2014
A Traveler
US
2.0 / 5Fair
"It's not in Bricktown"
Don't let the name fool you. This is not in Bricktown. It's essentially a truck stop.
Genuine Expedia guest review
Other trip Oct 25, 2014
A Traveler
US
1.0 / 5Poor
"mouse trap"
Was given a king room instead of 2 queens at check in, was then given the correct room with 1 broken bed (bed frame at left corner collapsed). Then woke up to a mouse in the room, when front desk was notified they replied "we will set the trap up, we just had 1 in the kitchen few days ago". Our room was on second floor, kitchen on the main level. You really must have a mouse problem with them on upper levels. The site claims it is walking distance to Chesapeake arena, it is 3.1 miles. The neighborhood is questionable, not a good experience. Will not return. Not recommended
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
kelly w
US
3.0 / 5Good
"stay was ok"
We booked our room based on rating scores and after arriving felt duped. First impression not good dark exterior and met by hundreds of squawking birds that would not stop. Exterior looked like a warehouse which would of fit in surrounding area. Interior was old and in great need of remodel. Room was clean but I feel overpriced by $20_25. Staff was great and made stay tolerable. Breakfast limited but good. Would not stay again
Genuine Hotels.com guest review
1 night trip Oct 14, 2014
Ray
US
5.0 / 5Outstanding
":0)"
The hotel & room were clean. Stocked with bath essentials,complimentary coffee in room with coffee pot. Staff at front desk were really nice & on the shuttle bus. Loved it. Stayed here twice so far & if have to come to okc again will book my room there again.
Genuine Hotels.com guest review
1 night romance trip Oct 10, 2014
Juanita
US
5.0 / 5Outstanding
Was thankful for the free shuttle service. The room was clean and comfortable. The staff was friendly, helpful and efficient.
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
US
4.0 / 5Excellent
"Girls Weekend Stay"
Great Staff! Room was very clean. Shuttle service was fabulous!! The only problem we encountered was that the door to the outside pool area did not lock. We did not discover this until about 2:00 in the morning after returning from Bricktown. There was some type of stopper in the door to keep it from opening all the way but if someone had wanted in the room they had plenty of space to stick their arm through the opening.
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
US
3.0 / 5Good
"Ok"
The hotel was ok and would have been great had I not seen roaches in the room. Totally ruined it for me.
Genuine Hotels.com guest review
1 night trip with friends Oct 4, 2014
Beth
US
1.0 / 5Poor
"Misrepresented On Interent"
The Bricktown Hotel and Convention Center is over a mile from "Bricktown" through a heavy commercial/industrial area. It is extremely dated with heavily stained carpets throughout the common areas and our room in the hotel. The grout in the bathroom was very dirty. It is very overrated and misrepresented on the internet. That being said, most of the staff was extremely nice and helpful and breakfast good. They also offer a great shuttle service.
Genuine Hotels.com guest review
2 night trip Oct 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Good stay."
Hotel was good, great staff. Transported us to places. Was very helpful with information. Did everything they could to make our stay as pleasant as possible.
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
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