All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
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2460 Koa Avenue, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 661 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.9
  • Comfort
    3.7
  • Condition
    3.5
  • Neighborhood
    4.2
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2.0 / 5Fair
"JUST OK...WON'T BE BACK."
Needs to be updated--it's tired. Staff could be MUCH friendlier.
Genuine Hotels.com guest review
2 night romance trip Jul 15, 2015
Nancy
US
4.0 / 5Excellent
"aloha waikiki resort hotel"
staff are extremely helpful and very polite. The hotel was very clean and the restaurant food was very good also. The pool was kept clean and we got new towels whenever we needed them.
Genuine Hotels.com guest review
14 night family trip Jun 29, 2015
Paul
US
2.0 / 5Fair
"Night at Waikiki Resport"
Room was clean and it was sufficient for a night stay. We stayed on the 12th floor and the hall from the elevator to the room looked outdated and there was an unpleasant odor that we smelled getting out the elevator. Another negative about our stay was that there was no ice maker/dispenser on our floor and we had to go all the way down to the 2nd floor for ice. The most disappointing amenity if one can call it that is parking; as guest of the hotel we had to pay for parking.
Genuine Hotels.com guest review
1 night family trip Jul 11, 2015
craig
US
4.0 / 5Excellent
"Friendly efficient staff."
Friendly staff, clean and very efficient quick check in and check out. The mini suite was clean and well organized but the roll out couch needed replacing and the sink inside the bathroom was ridiculously small and outdated. Good location with a view of the ocean. Friendly staff made by stay enjoyable.
Genuine Hotels.com guest review
1 night family trip Jul 5, 2015
Elga
US
4.0 / 5Excellent
"Nice!"
It is very near by beach and shopping center. You can walk to either one location.
Genuine Hotels.com guest review
1 night family trip May 29, 2015
A Traveler
US
3.0 / 5Good
Not a very clean place and the staff was not the friendliest. I would NOT recommend this place.
Genuine Hotels.com guest review
1 night family trip Jul 2, 2015
Angela
US
5.0 / 5Outstanding
"Great location and excellent service in Waikiki."
Great location. One block from the beach. Excellent friendly service. Extra clean.
Genuine Hotels.com guest review
2 night business trip Jun 27, 2015
Luis
US
3.0 / 5Good
"Better than some others in the area!"
Stay was good; But parking garage very low for full size 1/2 ton pickup. Antennae scrapped every beam in the ceiling. NO Microwave available in rooms, & a very small refrigerator (in the words of hotel staff). Available.
Genuine Hotels.com guest review
2 night trip Jun 28, 2015
Scott
US
4.0 / 5Excellent
"Waikiki Resort"
Overall the hotel stay was very nice. The only issue we had was at check in we were told that the parking was no charge but when we checked out we noticed that we were charged $100. There's a huge difference between free and $25/day.
Genuine Hotels.com guest review
3 night romance trip Jun 25, 2015
Thelma
US
1.0 / 5Poor
"This is a 2 star hotel"
For the price that we paid the hotel and room condition was really poor. The bathroom was extremely small... And the hotel pool was awful.
Genuine Hotels.com guest review
1 night family trip Jun 6, 2015
A Traveler
US
4.0 / 5Excellent
"Ok place to stay"
Stayed one night, check in took a long time, room was not at all as luxurious as pictured. Room was very small, lots of pigeons on the balcony and they are very messy. Ok for one night but would not recommend for a week. Excellent location though, reasonable parking rates, great front desk staff.
Genuine Hotels.com guest review
1 night family trip May 30, 2015
Michele
US
3.0 / 5Good
"Waikiki Affordable"
Location very good; view from room of beach and water; on-site food options limited; bath tub too small; shower did not work; in the heart of quality shopping; value for the money.
Genuine Hotels.com guest review
3 night romance trip Jun 5, 2015
Sam
US
5.0 / 5Outstanding
"Good room with a great view in a great place."
A quick 2 night stay, it was enjoyable, this hotel is close to the beach and action of the city. Friendly and helpful staff.
Genuine Hotels.com guest review
2 night romance trip May 30, 2015
Gary
US
2.0 / 5Fair
"layover stay in hawaii"
Check in was smooth with a 10 hour layover. No internet in the rooms an additiical fees for wifi in room an parking.
Genuine Hotels.com guest review
1 night trip May 29, 2015
Kirsten
US
5.0 / 5Outstanding
"nice place well priced"
great time, late check in, very comfortable, good access to beach
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
A Traveler
US
4.0 / 5Excellent
"Good Value for Good Hotel"
Nice hotel. Nothing fancy, but very nice and comfortable. I'd rather have that than pay for extravagance. Good location just one block from Waikiki Beach.
Genuine Hotels.com guest review
Response by Waikiki Resort Hotel
Brent, We are so glad you enjoyed your stay at Waikiki Resort Hotel. We hope to see you again soon. Until next time,
1 night business trip May 18, 2015
Brent
US
5.0 / 5Outstanding
"Great stay at reasonable rates!"
Excellent hotel. The wonderful staff was pleasant and helpful. The rooms were spacious and clean, and the rates were very reasonable.
Genuine Hotels.com guest review
5 night trip with friends May 3, 2015
A Traveler
US
3.0 / 5Good
"waikiki"
Nice hotel in need of some upgrades
Genuine Hotels.com guest review
4 night romance trip May 4, 2015
wayne
US
4.0 / 5Excellent
"Great Affordable Comfort on a Budget Holiday."
Good comfortable beds, quiet room, and no resort fee was a bonus. $25 for self parking and an elevator from the car park made lugging our heavy bags easy. Discount voucher for dinner and breakfast was also welcome. Staff were polite, helpful, and friendly.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Malcolm
US
4.0 / 5Excellent
"Nice hotel one block from the beach"
I had 3 great nights in this hotel. Great location with friendly staff.
Genuine Expedia guest review
Other trip Apr 24, 2015
Rita
US
4.0 / 5Excellent
"Best stay for the money"
Older hotel with comfortable clean rooms. It's older but upgraded, showers aren't great but work, we didn't spend any long time in the room, but it was a close walk to the beach. The restaurants were not really customer oriented, the Korean grill was not appealing to us and the one time we went to the lobby restaurant the menu was very limited and over priced. The nice thing is you can find great places to eat within easy walking distance. We would stay here again
Genuine Expedia guest review
Other trip Apr 19, 2015
Darrell&Lori
US
3.0 / 5Good
"Random getaway"
We had several options & the Waikiki Resort was one of them. Mainly for location & price. We have chosen other hotel chains before in the area. My main two musts are location & a lanai! We arrived & I'd must have passed the hotel dozens of times. Perfect location & nice open & airy lobby. We arrived too early, so we changed, they stowed our bags & we went for lunch & cocktails. On our return, we checked in. The front staff were very polite & helpful. Our room was on the 8th floor with all we needed. We had a partial ocean/Waikiki/diamond head view (which was amazing). The rooms were perfect size for us. Bathrooms are small, but quaint. All & all, NO complaints, great hotel, would stay again!
Genuine Hotels.com guest review
3 night trip with friends Apr 7, 2015
joe
US
4.0 / 5Excellent
"for the price, can't beat it"
good overall experience with stay, close to beach, shops, and transportation is a major plus
Genuine Expedia guest review
Other trip Apr 11, 2015
Lawrence
US
4.0 / 5Excellent
"Great Location"
We just got back for 3 nights at this hotel. The location is excellent while staying in Waikiki (2 blocks from the beach and on the corner is a bus stop). Close to restaurants and shopping. The hotel staff, especially Matt, were very helpful with directions and bookings for activities. The rooms were clean and comfortable. I agree with other reviews that they might be out dated or simple might be a better word but very clean and we didn't spend any time in our room any way. There is no real bath tub which didn't matter to us because we weren't traveling with kids. Overall I would definitely recommend the hotel and I would stay here again in the future.
Genuine Expedia guest review
Other trip Apr 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel convenient to everything"
We arrived very early and the staff was very pleasant. They were able to get us into our room early. The bellhop was extremely helpful with info on the bus and trolley service as well as where to wait for each one of our excursions. Room was very clean. We would definitely stay here again
Genuine Expedia guest review
Other trip Apr 6, 2015
Sandi
US
3.0 / 5Good
"A week in Waikiki"
The overall room decor and amenities are older. However, you will find everything you need in the room. This is a very simple and straight forward hotel, no frills. You get your bed, teevee, and shower stall. There is no complaint about the location. It is a stone's throw away from the beach, but without the hustling and bustling of "the strip." There are tons of great and delicious restaurants nearby; Shore Fyre (highly recommended), Eggs 'n Things, etc.
Genuine Hotels.com guest review
4 night trip with friends Mar 29, 2015
A Traveler
US
4.0 / 5Excellent
"Terrific location. Close to the beach. Good food."
The staff was friendly. Awesome location. Only a block away from the beach and the strip. The restaurants in the hotel were affordable and the food was good. The breakfast buffet didn't have a great amount to choose from but it was good. It had all the basics, eggs, sausage, bacon, hash browns, ect. The decor was very basic but the lobby was very nice. Loved the openness of it. The room was nothing special but it was kept clean and the bed was COMFY. We were on the 18th floor to we had an ok view. Would most definitely book here again.
Genuine Expedia guest review
Other trip Apr 4, 2015
Kansas
US
5.0 / 5Outstanding
"Great customer service"
The Korean restaurant was excellent. The front desk staff was very friendly and helpful. The housekeeping was great. The king size bed was very comfy. Just a block from the main Waikiki drag and beach. I would absolutely stay here again
Genuine Expedia guest review
Other trip Mar 31, 2015
A Traveler
US
3.0 / 5Good
"Elevator Room"
We ended up staying in one of the rooms adjacent to the bank of elevators (we switched our reservation last minute so I'm sure it was all that was available). Not only was it incredibly LOUD - it sounded like a roller coaster was zipping by our room every 30 seconds or so - but the bathroom was ridiculously small. They should take another two feet from the "living room" and add it to the bathroom. The sink was good for one thing - washing your hands. When I washed my face in it I practically flooded the room. Same with teeth brushing. Anyway, lesson learned: never change your reservation last minute.
Genuine Expedia guest review
Other trip Mar 30, 2015
Sarah
US
4.0 / 5Excellent
"Nice hotel close to the beach"
The room was nice and clean. The location is nice, because it is only like 2 blocks from the beach, and it is a couple blocks from good restaurants and the farmer's market, which runs 3 days/week. The beds were comfortable and we were supplied with a fridge in our room. The Wifi at this hotel was really bad. You can connect to the internet only if you're in the lobby, and even then the internet is very slow and intermittent.
Genuine Expedia guest review
Other trip Mar 30, 2015
Brandon
US
4.0 / 5Excellent
"CLOSE TO BEACH, BUT PARKING SHOULD BE INCLUDED,"
CHARGE TO PARK RENT A CAR EXPENSIVE. Shower diverter was extremely noisy & needs to be repaired.
Genuine Expedia guest review
Other trip Mar 30, 2015
Ron
US
5.0 / 5Outstanding
"Nice hotel 1 block from beach."
Had a very good vacation with my granddaughters. The hotel staff were most helpful and accommodating. Had a very enjoyable vacation.
Genuine Expedia guest review
Other trip Mar 27, 2015
Lydia
US
4.0 / 5Excellent
"one night getaway"
Nice hotel. Nice view.
Genuine Hotels.com guest review
1 night trip Mar 21, 2015
Lorena
US
3.0 / 5Good
Staying at the Waikiki Resort Hotel was ok due to the fact that the rooms renovations seemed outdated. For how close the hotel is to the beach I was expecting more of a modern look, regarding the rooms.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel and staff"
Will be returning with our children soon. Very nice view, staff, accommodations, security and parking. Friendly and helpful staff.
Genuine Expedia guest review
Other trip Mar 23, 2015
Robert
US
5.0 / 5Outstanding
"Mahalo, Waikiki Resort Hotel!"
Thoroughly enjoyed my stay. Friendly and courteous staff, great location close to a lot of things, and the room was very nice and perfect for the work retreat/relaxation purpose of my vacation.
Genuine Hotels.com guest review
8 night trip Mar 7, 2015
Chris
US
4.0 / 5Excellent
"Nice hotel, great location"
We spent a short stay at this nice hotel. It is in a great location, 1 block back from the beach in Waikiki. It has a good Korean food restaurant. It does have an outdoor pool, but we did not have a chance to use it. The staff was VERY helpful in setting up our adventures. They have direct connections with the various events (probably not unique) but our staff member had personal experience with the events and recommended options that we really enjoyed. Our room was a bit crowded for 4 people, but not overly so. We did not book our trip to Waikiki to spend all day in the hotel.
Genuine Expedia guest review
Other trip Mar 12, 2015
Mike
US
5.0 / 5Outstanding
"close to beach, and clean eviroment"
very good place ,near the beach, the room is very big , clean, everything is good
Genuine Expedia guest review
Other trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel and close to the beach"
Great , unbeatable price . 2 min walk to a very nice beach . Offers 20% off on breakfasts . Close by shops and restaurants. Parking is pricy (25/day). Nice staff = very good overall experience . My room was located on 18th floor and had some ocean view even on a city view room .
Genuine Expedia guest review
Other trip Mar 8, 2015
A Traveler
US
3.0 / 5Good
"Mediocre"
Older hotel, really small shower stall and lumpy bed but you can't beat the location.
Genuine Hotels.com guest review
Response by Waikiki Resort Hotel
Thank you for your comments. We are currently upgrading all of our 7 year old beds and it appears you may have experienced one of the one-third of our rooms that had yet to be replaced (other upgrades will address the floor and bath vanities in all of our rooms). We apologize if you were inconvenienced in any way. Hope you come back again assuming location is a major consideration. Regards, Glenn P. Vergara General Manager
2 night romance trip Mar 1, 2015
Keady
US
3.0 / 5Good
"Bathroom too small"
Upon arriving we were disappointed. The room was very small. The shower was so small I souls touch the curling and had barely enough room to shower properly. I am only 5'3" so this was a very small space. The street noise below was terrible. We could also hear the people above us. I would not stay here again. The only positive is its location to the water.
Genuine Expedia guest review
Other trip Mar 2, 2015
christina
US
4.0 / 5Excellent
"Nice hotel, close to beach"
for an older hotel, i would say that it was just right for the price. I'd stay there again :)
Genuine Expedia guest review
Other trip Mar 2, 2015
A Traveler
US
4.0 / 5Excellent
hotel pleasant..no views...only other hotel windows...clean...great location...employees very much have the aloha in them...great staff...mahalo
Genuine Expedia guest review
Other trip Feb 28, 2015
freddie
US
5.0 / 5Outstanding
"Great Waikiki Hotel"
Wonderful stay. It was our anniversary and they upgraded us to the penthouse suite just because. Neither of us had ever stayed in a penthouse so it was a really fun experience. The room was very clean, the beds and pillows extremely comfortable and high quality. We loved the bed. We live on Oahu and this is a very convenient Waikiki location close to everything and right across from surf and standup paddleboard rentals. Close to all restaurants and shopping, and while there we found out the hotel is owned by Korean Air, probably the classiest and most comfortable airline I've ever flown. Highly recommend this place.
Genuine Hotels.com guest review
Response by Waikiki Resort Hotel
Happy anniversary! We're so delighted you found your staycation most enjoyable. Please consider us when your anniversary rolls around once again. Mahalo, Glenn P. Vergara General Manager
1 night romance trip Feb 21, 2015
Chase
US
5.0 / 5Outstanding
"Perfect!"
I was very impressed with this hotel. When we checked in we were told that they were sold out. So they put us in a penthouse suite. The suite was perfect!
Genuine Hotels.com guest review
Response by Waikiki Resort Hotel
So glad you were able to enjoy an upgrade to one of our spacious penthouse suites. Thank you for sharing and please do come back again. Regards, Glenn P. Vergara General Manager
1 night family trip Feb 20, 2015
Jane
US
4.0 / 5Excellent
"decent place"
great location, friendly staff, nothing special about the place but just a nice place to stay, who goes to Hawaii to spend the whole time in a hotel anyway?
Genuine Expedia guest review
Response by Waikiki Resort Hotel
You're right. Who comes to Hawaii to spend their whole time in a hotel? Hawaii has a special draw for many repeat guests. Glad we were able to fulfill your lodging needs while you basking in the beauty of our island. Mahalo nui loa, Glenn P. Vergara
Other trip Feb 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location close to the beach!"
Checked in late. Hotel staff wete friendly an very helpful. Room was very comfy. Check out was a breeze- we had a long layover and wanted something close to the beach. Just whst we needed for 12 hours!!
Genuine Expedia guest review
Response by Waikiki Resort Hotel
Thank you for choosing to stay with us. Location has been a key reason for many repeat visits among our long-time repeat guests. We certainly hope you come do back again on a longer stay. Mahalo, Glenn P. Vergara
Other trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
We loved this hotel! Right in the heart fo Waikiki, and close to the beach! So clean, very affordable, A+!
Genuine Expedia guest review
Response by Waikiki Resort Hotel
Thank you so much for your generous review. Glad you loved us. I guess we can't do much better than an "A ". Please come back again soon. Mahalo, Glenn P. Vergara
Other trip Feb 18, 2015
A Traveler
US
3.0 / 5Good
"Parking fees high at Waikiki hotel"
I was shocked at the parking fee of $25.00 for a hotel in that condition, in that area. The breakfast buffet was adequate. The location is in Waikiki so I guess they feel they can justify their parking fees!
Genuine Hotels.com guest review
Response by Waikiki Resort Hotel
We can appreciate your comments on parking and certainly understand your consternation. Demand for parking in Waikiki is high although parking availability is low. There are more cars than needed stalls reflected in higher parking rates at neighboring hotels. We certainly hope the rest of your experience in Waikiki was most enjoyable. Mahalo, Glenn P. Vergara General Manager
1 night business trip Feb 4, 2015
A Traveler
US
4.0 / 5Excellent
"Very Nice location, and good price"
Staff very Nice, great location, room was clean, good price.
Genuine Expedia guest review
Response by Waikiki Resort Hotel
Thank you for letting us know how your stay went. We're glad you found our location and pricing favorable. Hope to see you back once again during your cold season next year. Again mahalo, A hou hou, Glenn P. Vergara General Manager
Other trip Jan 30, 2015
Marie-Josee
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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