"Great Waikiki Hotel"
Wonderful stay. It was our anniversary and they upgraded us to the penthouse suite just because. Neither of us had ever stayed in a penthouse so it was a really fun experience. The room was very clean, the beds and pillows extremely comfortable and high quality. We loved the bed. We live on Oahu and this is a very convenient Waikiki location close to […] everything and right across from surf and standup paddleboard rentals. Close to all restaurants and shopping, and while there we found out the hotel is owned by Korean Air, probably the classiest and most comfortable airline I've ever flown. Highly recommend this place. Read moreGenuine Hotels.com guest review
Response by Waikiki Resort Hotel Happy anniversary! We're so delighted you found your staycation most enjoyable. Please consider us when your anniversary rolls around once again. Mahalo, Glenn P. Vergara General Manager
I was very impressed with this hotel. When we checked in we were told that they were sold out. So they put us in a penthouse suite. The suite was perfect!Genuine Hotels.com guest review
Response by Waikiki Resort Hotel So glad you were able to enjoy an upgrade to one of our spacious penthouse suites. Thank you for sharing and please do come back again. Regards, Glenn P. Vergara General Manager
"Parking fees high at Waikiki hotel"
I was shocked at the parking fee of $25.00 for a hotel in that condition, in that area. The breakfast buffet was adequate. The location is in Waikiki so I guess they feel they can justify their parking fees!Genuine Hotels.com guest review
Response by Waikiki Resort Hotel We can appreciate your comments on parking and certainly understand your consternation. Demand for parking in Waikiki is high although parking availability is low. There are more cars than needed stalls reflected in higher parking rates at neighboring hotels. We certainly hope the rest of your experience in Waikiki was most enjoyable. Mahalo, Glenn P. Vergara General Manager
"Great value hotel"
I wasn't expecting much when I booked this hotel, but I was nicely surprised. The room was spacious and clean and the staff was very polite, attentive and accommodating to our every need. The location was excellent. Just one block from the beach. The only thing it was missing (in my opinion) is that they don't offer breakfast.Genuine Hotels.com guest review
"Good location, nice beach"
Perfect hotel, perfect place, everything worthed. I love to come back here again soon.Genuine Hotels.com guest review
The hotel was dirty, ventilation system highly deficient and filtered cigar smoke and smells of sewage into the room each night. Coffee maker and hotel provided teapot were dirty and nonworking. Staff was friendly, helpful & seem to understand the facility did not have much to offer except a good location. The TV remote was disgustingly filthy & sticky […] with Lord knows what. Read moreGenuine Hotels.com guest review
Response by Waikiki Resort Hotel We're disturbed to read that your visit fell short of your expectations. Please accept our apologies. Your comments have been shared with our respective staff in hopes that there is no recurrence of the experience which you described. We invite you to return in hopes that we may alter your perception of our product and services. Mahalo nui loa, Glenn P. Vergara General Manager Waikiki Resort Hotel
To begin with this was our first stay in Hawaii. My husband and I decided to celebrate our anniversary with the kids in Waikiki. The room was small but decent looking however the toilet overflowed within the first few hours of us being there.. We didn't realize it overflowed so my five year old slipped in a pool of toilet water on the floor ..this was […] a very disgusting start to our trip! I demanded a room change and they did accomodate ... Overall everything is so so ... Would I stay at this hotel again?.. No... I would spend the extra money to be at a more comfortable hotel that is being better maintained... A plus of this hotel is the location (one block from Waikiki beach) Read moreGenuine Hotels.com guest review
Response by Waikiki Resort Hotel We're sorry that your anniversary and first stay in Hawaii was marred by an uncooperative toilet. I hope your 5 year old is okay. Glad we were able to find you an alternate room. Please rest assured that we do take issues such as what you reported seriously. We certainly don't want another guest encountering the same. If you return and find rates by the beach much higher than you bargained for, we'd love to have you back again. I'm sure you'll have a better experience. Kindest regards, Glenn P. Vergara General Manager
Awsome sauceGenuine Hotels.com guest review
"Location is everything about this hotel"
Just one step from Waikiki beach. Very nice location. But bath tub is really small even one person cannot fit in. There are not valet parking service and parking space is limited.Genuine Hotels.com guest review
Response by Waikiki Resort Hotel Thank you for commenting on your recent stay. Not all of our bathtubs are of the variety you described but regret that you were inconvenienced. As for valet service, rest assured we'd like to look into it,should more and more of our guests mention it as a "must have." Please come back again. And should you do, please don't hesitate to request a full-size tub. Again mahalo! A hui hou, Glenn P. Vergara General Manager
We didn't know this before but it's a 'korean' hotel. Owned by Koreans and Korean restaurant available. We didn't really care but it was just unexpected. Great service, great restaurant, and confortable stay. Nothing spectacular.Genuine Hotels.com guest review
Response by Waikiki Resort Hotel Thank you for your review. Owned by Korean Air, Waikiki Resort Hotel is not fancy nor luxurious. However as many past guests have attested to, you'll find convenience In our location, friendly service, and reasonable rates, far less than rates charged by neighboring beachfront properties. Hope to see you back soon. Mahalo, Glenn P. Vergara General Manager
"Bad news hotel"
Room was too small. No space to hang clothing. Bed uncomfortable. Sheets and towels were thin and dingy. Front desk personnel not very helpful. Expedia staff was good. Sitting chair in the room was dirty. No complimentary morning coffee. Strongly do not recommend, will pay more for better acommendations.Genuine Hotels.com guest review
Cleanliness of room/hotelGenuine Hotels.com guest review
"Close to beach and shopping"
Room was clean, not new. Staff was friendly and helpfulGenuine Expedia guest review
Enjoyed the ocean view from 17th floor even though a block off the beach. Room was quite small but clean and adequate. We felt safe and enjoyed the surrounding area. Close to beach and restaurants.Genuine Expedia guest review
"Do not stay here"
This hotel is horrible! The staff was kind so it made it feasibe. Im happy I was only there for one day.Genuine Hotels.com guest review
"Very good location"
I liked the location a lot: close to the beach. They also lend u beach towels.Genuine Expedia guest review
Hotel met all of our requirements. We had stayed there several years ago. Underground garage with direct access to hotel room was a plus. Breakfast was very good. Location a block from Waikiki beach was fine.Genuine Hotels.com guest review
"October layover in HNL"
Nice hotel just one block from the beach. George at the front desk was awesome. So friendly, kind and helpful. We did not eat at the hotel restaurants (there are so many within walking distance) and the day we might've used the pool it was raining. Minimal charge per 24 hr period for wi-fi in the room--free in the lobby. They provide beach towels. I […] would most definitely stay here again. Request an upper floor. Read moreGenuine Hotels.com guest review
This was our second stay within 12 months. We like the location. Our room could use some updating and maintenance. Bathroom and vanity area was very dim. There was thick dust on the HVAC vents. Overall though it was a good value.Genuine Expedia guest review
Our stay was very pleasant and conveneant to shops and the beach and had access to tours and activities on islandGenuine Expedia guest review
"Good hotel right near the beach"
Overall experience was good. My room was air-conditioned and comfortable. The bed was very comforting and the facilities including bathroom and shower worked fine. The staff there including front desk and room service attendants were friendly and welcoming. I really liked the fact that it is literally about 1 block from the beach, places to eat, and […] shopping. Read moreGenuine Expedia guest review
"Nice and close to the beach"
They do not have free WiFi in rooms just in lobby. The tubs in rooms are so small could not stretch out legs while sitting in tub.Genuine Expedia guest review
"Great location . On minute walk to beach . Awesome"
Awesome stay . Best trip by far. Loved the drive to diamond head and hanuama bay and sandy beach . A must..Genuine Expedia guest review
Nice Hotel overall for the price. Everything w/in walking distance. Some staff appears not to be there mentally. 4 counter staff and only 1 person paying attention to guests. Others just stood around chatting.Genuine Expedia guest review
Hotel was great and location. The price was great. Staff was very nice specially Branden, he was very informative. I highly recommend this hotel.Genuine Expedia guest review
"A block from the beach"
The hotel was clean and the onsite store had every amenity you may need. With checkout at noon and most flights back to the mainland leaving after 6pm, it would be nice to have access to a bathroom to freshen up before heading to the airport. The bathrooms in the lobby require an active room key to access. The walls are fairly thin. We could hear traffic […] from our room on the 6th floor with all the windows closed. The bathroom was clean but tiny. The door literally hit the edge of the toilet when open. Read moreGenuine Hotels.com guest review
"Conveniently located and clean"
The hotel is located a block from Waikiki Beach. There are many food options close by. The room was really clean. Nothing fancy but definitely nice. The floor tile in restroom area looked new. The wallpaper in the upper area of restroom could use a new layer but we didn't mind because it was a small area. There was a small fridge and iron and ironing […] board. The staff is a super friendly. We rented a car so be aware there is a nominal daily parking fee. It was easy to get in and out from hotel location. They also have coin washers and dryers in their basement where cars are parked. And elevator which takes you up from basement parking level to hotel rooms. Read moreGenuine Expedia guest review
We had to ask for supplies that did not get replaced after running out, we figured that the house keeping staff would replace it.The receptionist staff was not costumer friendly as we expected, they were cold and not friendly. The transportations (ride) was awful, they drove us to several locations before dropping us off at the hotel even though the […] driver was instructed to drop us off at the hotel first. Sorry our experience was not as good as in the past. Over all '' it we were disappointed" Thank you Read moreGenuine Expedia guest review
We didnt know what to expect based on the mixed reviews but from the moment we arrived to the moment we checked out the staff couldnt be more friendly or helpful. Our room was spacious (approx. 400 sq ft.) and was well kept by housekeeping. The location was great and half block from eveverything. If i had search for a complaint, the pool was a little […] snall but thats a moot point with the ocean a half block away. Read moreGenuine Expedia guest review
"Close to the beach!"
Nice location. You can walk to the stores, restaurants and, of course, the beach!Genuine Expedia guest review
"Nice Hotel, near the beach, close to the Zoo"
Had a nice stay, Stayed only at night for sleeping but felt really goodGenuine Expedia guest review
"Great location, value"
The hotel is definitely dated and it's showing. But the good part is it's not run down or anything like that. They keep it well maintained. The service was friendly for the most part as well. Kevin was particularly helpful (thanks!). From what I saw, the location doesn't yield any ocean views but we were on a budget so we knew this going in. The room […] had what we needed plus a mini fridge, which we filled from ABC Stores or Safeway. The location is great. From the lobby, you can walk to the beach in 4 minutes. The hotel provides beach towels upon request. They also hold your bags for free after you check out, which we were thankful for. There are lots of places to check out nearby. If I had the money, I would have stayed closer to Fort Derussy Beach Park. Everything was new there and there was a higher concentration of stores there. But again we were on a budget. If you're on a budget, it's not a bad option at all. I would recommend it Read moreGenuine Hotels.com guest review
"Great Hotel for the price"
We would not have been able to get in such a great location without the fantastic price. The staff was great and the room was great would totally stay here again.Genuine Expedia guest review
The staff was friendly and ready to help you. There were store shops at the hotel as well as two different restaurants for your enjoyment.Genuine Expedia guest review
"nice clean hotel but too many noises"
I enjoyed my stay because the staff was very nice and friendly. However, there were always noises making it difficult to sleep.Genuine Hotels.com guest review
"My stay at the Waikiki Resort Hotel"
The concierge at the front desk were very helpful when I lost my phone. They kept me informed with my messages all the time I was there.Genuine Expedia guest review
My fiance and I loved staying at the waikiki resort hotel. It's a block from the beach, amongst all of waikiki's excitement, and very close to public transportation (which we used for a lot of our stay to save money). The hotel itself was very clean. Our room had a small kitchentte, coffee machine, and refridgerator - PERFECT! The bed and pillows were […] super comfortable! We stayed here for 7 nights, and had no complaints at all. We even forgot a phone charger in the room after checkout. when we called to see if it were there, they sent someone up from housekeeping to get it and hold it until we were able to pick it up. We also had a balcony, which I loved waking up to and being able to sit outside first thing in the morning. This was also one of the more affordable hotels, which is DEFINITELY something that we needed. Great place to stay! Read moreGenuine Expedia guest review
It was comfortable and I like the room , the buffet breakfast was goodGenuine Hotels.com guest review
"Nice jewel of a hotel"
Have stayed there before. It's a nice hotel with a nice pool seems to cater to aGenuine Expedia guest review
"Hotel near by the beach"
Very nice place, super restaurants and shops. Beautiful bay vith many surfers and long waves.Genuine Expedia guest review
I enjoyed my stay here. It's an older hotel. The AC unit woke me up several times during the night. It made a noise when it shut off.Genuine Hotels.com guest review
Location to beach was excellent. Hotel was clean and staff very courteous.Genuine Expedia guest review
"Everything was great!"
The hotel was very clean...that is the most important thing to us. The view was very nice and the staff were very friendly and always willing to help you.Genuine Expedia guest review
Holy smokes, what a pile! I cannot understand the positive reviews. At $2800 for ten days, I got twin beds and a rollaway piece of crap bed for the mother in law. We had to walk sideways to get to the balcony. Dirty, smelly and small. Looking more like a motel than a wannabe waikiki hotel, and overpriced on top of it. Almost forgot, there is no parking […] either. We spent half an hour in this room, called hawaii prince hotel and got a decent room. They charge a whole night if you cancel. Good riddance... The photos on websites when you book are very misleading! Beware! Read moreGenuine Expedia guest review
"Classy room -- inadequate A/C"
We had a lovely 17th floor room with very comfortable king bed. Everything was first rate except the air conditioning, which could never bring the room temperature down below 81 F. The dude at the front desk was very friendly, but there was another employee who was belligerent in rushing me to move my car from the luggage unloading area in the entrance. […] Still, it was a good stay, close to Waikiki Beach and a lot of shopping. Read moreGenuine Hotels.com guest review
My family and I stayed at the waikki resort hotel in leu of our family reunion . I must say that staff was very friendly and made the transition run smoothly from checking to checking out . One staff member who truly was helpful was Branden . No matter what time on his shift he was alway there to answer your question and assist you in any way he can […] . We thank him and the hotel staff for making our stay pleasant and would love to return again. Read moreGenuine Expedia guest review
Hotel is location was great! One block from the beach and night life. The rooms where basic, nothing fancy.Genuine Hotels.com guest review
"Went for honeymoon"
It was a nice hotel for the price. It was close to the beach and close to a lot of shops restaurants ect. Overall we enjoyed it and would recommend it.Genuine Expedia guest review
Would definitely stay there again. Good valve and convenient location.Genuine Expedia guest review
"dirty & smelly"
My room, specifically the bathroom, smelled horribly. Either mildew, or mold, or both. I couldn't even stand in it for longer than 30 seconds. The room decor was dated, stained, and ugly. I counted four different colors of human hair in the shower, and one more on my dinner in the sushi restaurant on the lobby. Avoid at all costs.Genuine Hotels.com guest review
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