"Bad news hotel"
Room was too small. No space to hang clothing. Bed uncomfortable. Sheets and towels were thin and dingy. Front desk personnel not very helpful. Expedia staff was good. Sitting chair in the room was dirty. No complimentary morning coffee. Strongly do not recommend, will pay more for better acommendations.Genuine Hotels.com guest review
Cleanliness of room/hotelGenuine Hotels.com guest review
"Do not stay here"
This hotel is horrible! The staff was kind so it made it feasibe. Im happy I was only there for one day.Genuine Hotels.com guest review
Hotel met all of our requirements. We had stayed there several years ago. Underground garage with direct access to hotel room was a plus. Breakfast was very good. Location a block from Waikiki beach was fine.Genuine Hotels.com guest review
"October layover in HNL"
Nice hotel just one block from the beach. George at the front desk was awesome. So friendly, kind and helpful. We did not eat at the hotel restaurants (there are so many within walking distance) and the day we might've used the pool it was raining. Minimal charge per 24 hr period for wi-fi in the room--free in the lobby. They provide beach towels. I […] would most definitely stay here again. Request an upper floor. Read moreGenuine Hotels.com guest review
"A block from the beach"
The hotel was clean and the onsite store had every amenity you may need. With checkout at noon and most flights back to the mainland leaving after 6pm, it would be nice to have access to a bathroom to freshen up before heading to the airport. The bathrooms in the lobby require an active room key to access. The walls are fairly thin. We could hear traffic […] from our room on the 6th floor with all the windows closed. The bathroom was clean but tiny. The door literally hit the edge of the toilet when open. Read moreGenuine Hotels.com guest review
"Conveniently located and clean"
The hotel is located a block from Waikiki Beach. There are many food options close by. The room was really clean. Nothing fancy but definitely nice. The floor tile in restroom area looked new. The wallpaper in the upper area of restroom could use a new layer but we didn't mind because it was a small area. There was a small fridge and iron and ironing […] board. The staff is a super friendly. We rented a car so be aware there is a nominal daily parking fee. It was easy to get in and out from hotel location. They also have coin washers and dryers in their basement where cars are parked. And elevator which takes you up from basement parking level to hotel rooms. Read moreGenuine Expedia guest review
We had to ask for supplies that did not get replaced after running out, we figured that the house keeping staff would replace it.The receptionist staff was not costumer friendly as we expected, they were cold and not friendly. The transportations (ride) was awful, they drove us to several locations before dropping us off at the hotel even though the […] driver was instructed to drop us off at the hotel first. Sorry our experience was not as good as in the past. Over all '' it we were disappointed" Thank you Read moreGenuine Expedia guest review
We didnt know what to expect based on the mixed reviews but from the moment we arrived to the moment we checked out the staff couldnt be more friendly or helpful. Our room was spacious (approx. 400 sq ft.) and was well kept by housekeeping. The location was great and half block from eveverything. If i had search for a complaint, the pool was a little […] snall but thats a moot point with the ocean a half block away. Read moreGenuine Expedia guest review
"Close to the beach!"
Nice location. You can walk to the stores, restaurants and, of course, the beach!Genuine Expedia guest review
"Nice Hotel, near the beach, close to the Zoo"
Had a nice stay, Stayed only at night for sleeping but felt really goodGenuine Expedia guest review
"Great location, value"
The hotel is definitely dated and it's showing. But the good part is it's not run down or anything like that. They keep it well maintained. The service was friendly for the most part as well. Kevin was particularly helpful (thanks!). From what I saw, the location doesn't yield any ocean views but we were on a budget so we knew this going in. The room […] had what we needed plus a mini fridge, which we filled from ABC Stores or Safeway. The location is great. From the lobby, you can walk to the beach in 4 minutes. The hotel provides beach towels upon request. They also hold your bags for free after you check out, which we were thankful for. There are lots of places to check out nearby. If I had the money, I would have stayed closer to Fort Derussy Beach Park. Everything was new there and there was a higher concentration of stores there. But again we were on a budget. If you're on a budget, it's not a bad option at all. I would recommend it Read moreGenuine Hotels.com guest review
"Great Hotel for the price"
We would not have been able to get in such a great location without the fantastic price. The staff was great and the room was great would totally stay here again.Genuine Expedia guest review
The staff was friendly and ready to help you. There were store shops at the hotel as well as two different restaurants for your enjoyment.Genuine Expedia guest review
"nice clean hotel but too many noises"
I enjoyed my stay because the staff was very nice and friendly. However, there were always noises making it difficult to sleep.Genuine Hotels.com guest review
"My stay at the Waikiki Resort Hotel"
The concierge at the front desk were very helpful when I lost my phone. They kept me informed with my messages all the time I was there.Genuine Expedia guest review
My fiance and I loved staying at the waikiki resort hotel. It's a block from the beach, amongst all of waikiki's excitement, and very close to public transportation (which we used for a lot of our stay to save money). The hotel itself was very clean. Our room had a small kitchentte, coffee machine, and refridgerator - PERFECT! The bed and pillows were […] super comfortable! We stayed here for 7 nights, and had no complaints at all. We even forgot a phone charger in the room after checkout. when we called to see if it were there, they sent someone up from housekeeping to get it and hold it until we were able to pick it up. We also had a balcony, which I loved waking up to and being able to sit outside first thing in the morning. This was also one of the more affordable hotels, which is DEFINITELY something that we needed. Great place to stay! Read moreGenuine Expedia guest review
It was comfortable and I like the room , the buffet breakfast was goodGenuine Hotels.com guest review
"Nice jewel of a hotel"
Have stayed there before. It's a nice hotel with a nice pool seems to cater to aGenuine Expedia guest review
"Hotel near by the beach"
Very nice place, super restaurants and shops. Beautiful bay vith many surfers and long waves.Genuine Expedia guest review
I enjoyed my stay here. It's an older hotel. The AC unit woke me up several times during the night. It made a noise when it shut off.Genuine Hotels.com guest review
Location to beach was excellent. Hotel was clean and staff very courteous.Genuine Expedia guest review
"Everything was great!"
The hotel was very clean...that is the most important thing to us. The view was very nice and the staff were very friendly and always willing to help you.Genuine Expedia guest review
Holy smokes, what a pile! I cannot understand the positive reviews. At $2800 for ten days, I got twin beds and a rollaway piece of crap bed for the mother in law. We had to walk sideways to get to the balcony. Dirty, smelly and small. Looking more like a motel than a wannabe waikiki hotel, and overpriced on top of it. Almost forgot, there is no parking […] either. We spent half an hour in this room, called hawaii prince hotel and got a decent room. They charge a whole night if you cancel. Good riddance... The photos on websites when you book are very misleading! Beware! Read moreGenuine Expedia guest review
"Classy room -- inadequate A/C"
We had a lovely 17th floor room with very comfortable king bed. Everything was first rate except the air conditioning, which could never bring the room temperature down below 81 F. The dude at the front desk was very friendly, but there was another employee who was belligerent in rushing me to move my car from the luggage unloading area in the entrance. […] Still, it was a good stay, close to Waikiki Beach and a lot of shopping. Read moreGenuine Hotels.com guest review
My family and I stayed at the waikki resort hotel in leu of our family reunion . I must say that staff was very friendly and made the transition run smoothly from checking to checking out . One staff member who truly was helpful was Branden . No matter what time on his shift he was alway there to answer your question and assist you in any way he can […] . We thank him and the hotel staff for making our stay pleasant and would love to return again. Read moreGenuine Expedia guest review
Hotel is location was great! One block from the beach and night life. The rooms where basic, nothing fancy.Genuine Hotels.com guest review
"Went for honeymoon"
It was a nice hotel for the price. It was close to the beach and close to a lot of shops restaurants ect. Overall we enjoyed it and would recommend it.Genuine Expedia guest review
Would definitely stay there again. Good valve and convenient location.Genuine Expedia guest review
"dirty & smelly"
My room, specifically the bathroom, smelled horribly. Either mildew, or mold, or both. I couldn't even stand in it for longer than 30 seconds. The room decor was dated, stained, and ugly. I counted four different colors of human hair in the shower, and one more on my dinner in the sushi restaurant on the lobby. Avoid at all costs.Genuine Hotels.com guest review
"Close to beach"
I was only there for two nights but the hotel exceeded my expectations.Genuine Expedia guest review
Excellent service. Clean rooms. The hotel was near the beach. The whole area near hotel is developed with so many stores we got different taste of food as well. The cleaning of the room is good.Genuine Expedia guest review
We chose this hotel based on the price. While we weren't blown away by it we were however blown away by the exceptional service we received from our housekeeper. Her name is Rocely and she truly is a Jem! My mom and I were so pleased with the high quality service she gave us every day! (11) days. If we ever return to this hotel it will be because of […] Rocely!!! Read moreGenuine Expedia guest review
"Centrally located Waikiki Hotel"
My family and I stayed here back in March of 2009 and decided to stay again in June of 2014 because of the hotel being centrally located to all the Waikiki attractions and the two minute walk to Kuhio Beach. The staff was just as nice and accommodating this visit. The hotel is showing the sign of wear, but this wasn't surprising as it is a much frequented […] establishment. The lobby is often busy, mainly by those guests on their phone trying to use the free wifi, which is the only area it is free. The room we had was a standard size. For a two week stay it fit our needs, but I am sure we could have used a bit more space. Something to think about if we ever return and stay the same length of time. The pool is small but maintained. We used it several times. Waikiki is expensive. Be prepared if you have never been. Many people go to McDonald's as an "affordable option." I always recommend parents trying to pack those goodies for your kids that they specifically enjoy, i.e. granola bars, fruit chews, peanut butter packets, chips, etc as they are at least twice the price in Hawaii. The restaurant inside the hotel is priced reasonably and you get a discount if you are a guest. The food was good and so was the service. The Korean restaurant was often busy, but we didn't eat there as the prices were high(er). All in all, it was a good experience and I'll always recommend this hotel to family and friends. Mahalo. Read moreGenuine Expedia guest review
"Great ocean view"
The staff at the Waikiki resort was very informative and friendly. The concierge helped book most of our activities while in Waikiki. In this hotel there is a great little buffet / restaurant with great breakfast choices. Oh yeah the hotel is at a walking distance from the beach. The only down side is that the place seems little out of date.Genuine Expedia guest review
"Nice hotel close to the beach."
Hotel was very close to Waikiki beach. Staff was very nice. Room was big enough for my family of 4. Pool was clean hotel was clean and maintained. We had a very good experience. My only issue was we did not get enough towels and the TV stopped working. I called front desk and both issues were fixed within minutes. Overall it was great.Genuine Expedia guest review
I couldn't believe a guy's attitude at the tour desk!! He was nice at the beginning, but he changed his attitude when he knew that my question was not about the tour he sells. Is he a concirge at hotel?!? Definitely not!!Genuine Expedia guest review
This hotel is relatively nice and in a good location on the quieter side of Waikiki near Kapiolani Park. The room was in good shape and the price was nice.Genuine Expedia guest review
Location was ideal although the bathrooms was unbelievably small, it get to the toilet you had to step into the shower to close the door to gain access to the toilet. The bathrooms need some serious updating as everything is very old.Genuine Hotels.com guest review
The hotel is in a good position and close to the beach although views are just a glimpse. However the room is very dark and dingy and old fashioned. Needs a good paint of white and some new modern furnishings!Genuine Expedia guest review
The staff was very helpful, the accommodations were comfy, the location could not have been better for us. The only drawback was having to go to the lobby for internet for one of us who didn't have a smart phone. I'd stay again and again!!!Genuine Expedia guest review
Ocean view great!! So enjoyed being near the beaches and action.Genuine Expedia guest review
Everything was nice, except an odd odor in the bathroom. Not too horrible, just odd.Genuine Expedia guest review
Ideal location just off the Waikiki Beach. The fact that it was Korean owned and operated had no effect to our wonderful stay.Genuine Hotels.com guest review
"A hotel encircled by other hotels"
We were disappointed in the size of the room and the bed sizes. It was very disceiving from the online photos. The pool needed to be cleaned and the parking garage was very tiny and the roof was sinking in.Genuine Expedia guest review
"Nice hotel, a block away from beach"
The hotel is a block away from Waikiki beach. It is close to restaurants. A walking distance to everything. The hotel has a concierge to help book day tour for the other islands which is very convenient. Most of the tour buses pick up in Koa Avenue where this hotel is located. great location!Genuine Expedia guest review
"Great value hotel in excellent area"
Because most hotels in the Waikiki area can be pricey, my husband and I decided to go for a less "glitzy" hotel that met all our needs and was in a good area. We were extremely happy with out choice, as the hotel still had many amenities in comparison to other big name hotels, without the price. The only thing that would make this a 5 start rating would […] be a lower price on daily parking, although we understand that parking is at a premium in the Waikiki area and some parking is better than none. Also, more parking spaces allocated to hotel guests would make paying for parking a bit more bearable. Overall, a great stay at a great price, would definitely stay here again! Read moreGenuine Expedia guest review
"Super close to the beach - we had an ocean view!"
We would definitely stay there again - Our view was awesome, staff was so accommodating, only thing we missed was a Jacuzzi - pool was nice but no Jacuzzi - location was close to everythingGenuine Expedia guest review
"Nice and really close to everything and the nightl"
I had a great time and the staff was very helpful.Genuine Expedia guest review
"Nice hotel, nothing fancy."
This was the only hotel that would guarantee two beds for me. The hotel itself was decent, nothing fancy about it at all. The location is pretty quiet with not much foot traffic compared to the other end of the strip. If i didn't need two beds I wouldn't have stayed here though.Genuine Hotels.com guest review
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