"This is not non-smoking room."
I booked for non-smoking. But the room and bed sheets are having very strong odor of cigarette smoke. We could not sleep properly.Genuine Expedia guest review
"had a pleasant stay"
air was not working and they immediately gave us another room. My stay was great.Genuine Hotels.com guest review
"not a good experience"
This was the fourth time staying at this hotel this year. Most times, the stay was fine. I was placed in a smoking room despite asking for a non-smoking room. Needed a bottle of Febreeze to even walk through the door. The room was very worn, with coffee splashed on the wallls, chipped paint, etc. The hotel needs updating, but usually the rooms are not […] this bad. To top it off, there were dogs in the unit next door which barked CONTINUALLY!! The front desk was alerted but nothing changed. Read moreGenuine Hotels.com guest review
Clean, comfortable, competent staff, and affordable. The bonus is the Asian Indian shuttle driver who is very positive and happy to serve. Refreshing!!!Genuine Hotels.com guest review
"Nice. Very clean"
Everything was very clean. The sheets were so soft! The man at the front desk was extremely helpful. The front lobby had a HUGE selection of items for purchase which is very convenient!!Genuine Expedia guest review
"Don't waste your time!"
It was a bad area to begin with it seemed.You even had to check in through a window..and the room was filthy.It wasn't vacuumed, there was hair in the bed,the tub/shower was scummy and it had an odor.We ended up leaving shortly after we checked in and wasted $80.Don't waste your time!Genuine Hotels.com guest review
"Just OK, but that's OK"
A very average hotel at an excellent location. Carpets were dirty, but room was otherwise clean. Nothing fancy. But the price was great, the location was great, and the neighborhood was great. If you are just looking for a place to crash for a night or two -- this is the spot.Genuine Hotels.com guest review
"Good value, better-than-usual Days Inn"
The rooms have been renovated recently, so that they're much less tired than the usual Days Inn. Given the price, and if you're looking for a near-airport location, this is a solid choice.Genuine Hotels.com guest review
"Good place to stay the night"
This is an aging hotel building that is good for a cheap night's stay. We stayed here with my parents and my brother's family, three rooms altogether, for a cousin's wedding in the area. The room was functional and comfortable, but it did show signs of being a few decades old.Genuine Expedia guest review
Staff efficient and very friendly. We did sleep and fly, transportation in the morning was ready for our departure and already at airport for our arrival. Very, very nice and efficient staff!Genuine Expedia guest review
building really needs workGenuine Hotels.com guest review
The room was dirty and smell like dog use the carpet for a bathroom. Staff forgot my wake up callGenuine Expedia guest review
We showed up at this hotel at 9:00 AM on the day of our stay because we took an early morning flight to Cleveland. We were expecting to be told that we couldn't get a room until later in the afternoon, and were prepared to hang out until then. But, the person at the check-in counter not only gave us a vacant room right away, but also allowed us to have […] breakfast (free breakfast is served 6 to 10 AM every day). I would highly recommend this hotel for the friendliness of the staff. Its convenient location right next to the 71 freeway doesn't hurt either. Read moreGenuine Hotels.com guest review
"A surprise stay"
Being an auditor of hotels, I did not expect much. I was pleasantly surprised when I arrived at the desk clerk was dressed in exact uniform. The clerk was extremely helpful and pleasant. We did not experience breakfast as we slept longer than projected...maybe it was our newborn keeping us up more of the night, or the comfort of the bed, not sure but […] cannot rule anything out. The main gripe was the tub needed to be re glazed. If you need to stay close by, do not pass this by! Read moreGenuine Hotels.com guest review
Stayed here a number of times. Room was not maintained as well as the last time visited. Breakfast area was not kept up as well either. There were clerks behind desk, but they did not clean up the breakfast bar and tables, nor stock as well as they have in the past. Still a good value.Genuine Hotels.com guest review
Good deal for the price. Would stay again.Genuine Hotels.com guest review
Bought a renuzit to air out the room but it did not work. For the age of the motel we were very pleased. Came with a large party and they were very accommodating. Continental breakfast is our friend. Would recommendGenuine Expedia guest review
"Nice hotel...close to airport!"
The staff at this hotel was very accommodating. We were very pleased with our stay. Continental breakfast was great :)Genuine Expedia guest review
"Will not return"
Internet service is very slow. Breakfast selection very limited. Toilet kept filling and needed repair. Heater very old and just kept blowing nonstop. Bed linens old and dingy.Genuine Expedia guest review
"Great for The Price!"
My team and I were in town to work the Auto Show for 10 days. We booked a really good deal. Room was decent, it was good enough for what we needed. Breakfast was what you expected for a basic hotel. Waffles, oatmeal, cereal PLENTY OF Bananas, Apple's and Yogurt. Nothing fancy. We did partake. Perfect location from convention center literally 10 min […] away. Shuttle Driver was really nice and you give them your schedule they make sure they're available. Read moreGenuine Hotels.com guest review
Airport shuttle was very accommodating to our needs.Genuine Hotels.com guest review
"Not quite good enough for "just one night""
Stayed here before a 6 a.m. flight to Hopkins. It was not quite comfortable enough for just one night. Bed was extremely uncomfortable, and sheets were itchy. The bathroom was really small and water flooded out of the tub when my husband was showering. Spend another 10 bucks and stay somewhere a bit nicer if you are looking for a one night stay - you'll […] be more rested and more comfortable the next day. Read moreGenuine Hotels.com guest review
"I've had worse"
The hotel was very basic and I definitely got what I paid for. The room was clean so I can't really complain. The breakfast was basic - juice, breads, 2 kinds of cereal and coffee. I didn't realize the hotel had outside doors, which wasn't a big deal except where they placed us. We were at the very opposite of the staircase and walked past approximately […] 8 empty rooms. These rooms were empty for all 4 days we were there. That was mildly annoying. But as I said, I got what I paid for and the hotel was clean. I would stay there again if my budget was tight. Read moreGenuine Hotels.com guest review
We stay at this Days Inn in February while visiting the area for a charity event. Rooms are clean and pleasant, grounds and halls could be a little cleaner, although that is probably pretty tough for that time of year. To me, the hotel offers good value for the money.Genuine Expedia guest review
"shower head coming off of the wall"
couldn't shower, afraid the shower head would come off and hit us.Genuine Expedia guest review
The problem was that the entrance was difficult to find and the fact that all of the hotel rooms were outside. We had to walk in the snow up the stairs. Needs an elevator. And they don't have conditionerGenuine Expedia guest review
"Had to pay an extra $50.00 for park n fly"
We chose this hotel because they offered park and fly. When we checked into this hotel we were told that we had to pay an extra $50 to park our car there while we traveled for our vacation. They said they do not offer this admenity to people who book their accominations through hotels.com. We didn't have any choice since we already traveled to the Cleveland […] area for an early morning flight and paid for the room. This information needs to be listed on your web site. We are out $50 and are not happy!!!!! Read moreGenuine Hotels.com guest review
We suddenly had bad weather and try to cancel our resivation the time to cancel was 7;00pm we called at 9:00pm due to the sudden change in weather. They wouldn't work with us and said they wouldn't refund our money.Genuine Expedia guest review
When booking this hotel the fee on line was $10 for a dog well that weekend there was a dog show in town and the charge went up to $25 a night. So I was charged $50 dollars for two night for having a 6 pound dog. The manager said he was charging more because of the dog show in town even after I showed him on line the price said $10. I asked another […] person that had two big dogs how much she was charged she said $10 a night so....The room was dirty spider webs on the base floor along with dirt and dirty bathroom. Because I booked with Hotel.com and have used them many times my charges were refunded from them. But I would never go back to this place because of changing there price and the dirty room. Read moreGenuine Hotels.com guest review
"an OK stay"
The staff was friendly and helpful. Breakfast was OK. I would have appreciated the addition of hard boiled eggs to help round out all the carbs that were being offered. The room cleanliness was the biggest issue for me...as it is with nearly every hotel I have visited. Biggest complaint was the presence of black mildew like spots in the nooks and cranies […] of the shower. But I would not let this keep me from staying here again. Read moreGenuine Hotels.com guest review
I have stayed at this hotel numerous times as I visit the Cleveland area often. It is an older hotel, that does show some wear. Comfortable, clean, nicely decorated, and great value. All rooms furnished with small micro and fridge which is a big plus to me. Could use updating with flat screen TVs, some minor maintenance but well worth the price!!Genuine Hotels.com guest review
briefGenuine Hotels.com guest review
"mattress was to hard for me"
Stayed one night . Very nice hotel but mattress was a little to hard on my back.Genuine Hotels.com guest review
"Didn't honor Hotel.com ad"
We reserved this room to participate in the Crown Classic Dog Show. Online info for pet friendly hotel stated 10.00 per night. We were charged 75.00 for 3 nights non refundable. Inn keeper said it was a new policy but the website had not been updated. I called the hotel when I made the reservations in October and the clerk quoted me 10.00 per night. […] Will not stay there again. Read moreGenuine Hotels.com guest review
"Convenient to the IX; large, clean room good rates"
Have stayed at a number of motels/hotels in the same area for over 20 years for this same event. This is the best one!Genuine Expedia guest review
"Close to airport, near many restaurants"
About what I expected. Staff were friendly and helpful.Genuine Hotels.com guest review
this stay was much better than the last- no smoke smell in room- decent breakfast.Genuine Expedia guest review
"Close to XIA Center"
There were problems with my stay. There were left over things on the floor like gum wrappers, candy and the like. Housekeeping missed these for 3 days even when I pointed them out. The desk clerk had angry words for our group about a mistake she made for a ride to the XIA for us. I will not be staying next year.Genuine Hotels.com guest review
"Would not stay again."
Wasn't the cleanest hotel I have ever stayed in ! Would not stay again.Genuine Expedia guest review
"Cheap, but missing a few things"
Room was clean but poorly lit. Air and heat were very fickle, and the bedding was pretty thin. Service was very friendly and engaging. Close to highway, gas, plenty of pizza stores and places to eat. Would probably stay again.Genuine Hotels.com guest review
The hotel location was convinient. The check-in process was bit slow because one guest in front of me took a long time and there was only one attendant. The room was clean but the door was jammed and difficult to open. The Internet (WIFI) was broken that night and could not be fixed. The front desk said that it will take few days to fix it. Without […] the Internet, there is no business in the business trip. Read moreGenuine Hotels.com guest review
overall this hotel is convenient to stay for short visit and is pet friendly. however we had requested a non-smoking room and all you could smell was cigarette smoke the entire stay. we thought the odor would dissipate after a day but it seemed to get stronger. the breakfast was mediocre.Genuine Expedia guest review
"This motel needs an exterior and interior make over!"
The first room I was given had a horrible mold and urine smell. The bathroom shower curtain was disgusting. The toilet was in need of cleaning. The front desk offered me a different room. This second room was slightly better, but the bathroom shower curtain was also nasty. The desk chair was broken. Again, I asked for a different room. The third room […] I was given was better. It was clean and odor free. The exterior of the hotel was poorly maintained. The second story walkway needed to be swept and there were bird droppings everywhere. Very disappointing! Read moreGenuine Expedia guest review
"Bugs in room."
We believe we saw a roach run across the floor in the room. This was quite bothersome. The hotel is nice, but they may have an insect issue.Genuine Expedia guest review
"average hotel, average price"
Great location, good size room but outdated, comfortable beds, small TV, nice size pool area, good overall just needs a little TLC.Genuine Hotels.com guest review
Excellent value for a convenient well managed facility.Genuine Hotels.com guest review
Clean rooms, comfy beds. Great breakfast. Wi-Fi service was terrible.Genuine Hotels.com guest review
the bathroom was very dirty. my mother-in-law had to go to the store and buy bathroom cleaner with bleach and scrub the shower and tub before we could shower in there.Genuine Expedia guest review
This property shouldn't be called a hotel, it's a motel. The bathroom was filthy, the bathtub was black from accumulated dirt. Disgusting. Don't waste your money.Genuine Hotels.com guest review
"Friendly adequate discount hotel."
Yes, it was far from a posh experience, and could have used a good scrub or some major renovations, BUT the price was right and the staff were very helpful and accommodating. Was there a little grime on the 1980's phone in the room? Yes. Were the sheets and toilet clean? Yes. Was the bed comfy? Yes. Was the continental breakfast space impeccable? Yes. […] Totally acceptable for a discount motel. Read moreGenuine Expedia guest review
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