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"Times Square Nugget"Reviewed by a Hotels.com guest on May 6, 2012
We really enjoyed our stay. We stayed for a week and were glad to find a hotel right in the heart of Times Square. The service was definitely top notch! The front desk was courteous and the concierge was very helpful, recommending great shows and restaurants. Our room was nice. It could've been a little larger. But the bathroom was a good size and the size of the TV's and the fact that they played HD was a bonus. Also, the bed was quite comfortable. The cleaning staff did a fine job of keeping up the room. I'll definitely recommend this hotel to others.
"Consistency. You can depend on it."Reviewed by a Hotels.com guest on May 5, 2012
Finding a "GOOD THING" these days can get harder and harder. For this reason when you come across a 'good thing" it is priceless. One of the most recent "good things " that I have come across is the PARAMOUNT hotel in Times Square. The first thing that I leave the hotel impressed by is the professionalism and commitment that is demonstrated by the staff. Starting with the front desk where I was checked in by Catherine and continuing until the driver which I received at the hotel hands me my luggage at the airport. Catherine followed the details of my visit until the moment I checked out. The only dislike that I had which eventually i got over was the view of the alley where the boiler or some loud machine was placed. I know that from now on I will request a room that faces anywhere but there. If you are going to New York and plan on taking in Broadway there could not be a more perfect location. I love this hotel so much I find myself wanting to travel to NYC more. I cannot wait until my next visit to the PARAMOUNT which I hope will be in the next few weeks.
"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
"Nice hotel in the theatre district"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel in the theatre district. Friendly and helpful staff. Basic room accomodations but very clean. Would recommend.
Location.
This city-center aparthotel is located in New York, close to American Girl Place, St. Patrick's Cathedral, and Chrysler Building. Also nearby are Grand Central Terminal and Museum of Modern Art.
Features.
This New York property has a restaurant. Guests are served a complimentary breakfast each morning. Complimentary high-speed (wired) Internet access is available in public areas. Business amenities at this 3.0-star Best Western property include complimentary wireless Internet access and business services. Guest parking is available for a surcharge. The staff can arrange concierge services, tour/ticket assistance, and tour assistance. Additional amenities include multilingual staff, coffee in the lobby, and complimentary newspapers in the lobby. This is a smoke-free property. This property is self-catering. A total renovation of this property was completed in 2009.
Guestrooms.
Best Western Hospitality House Suites has 34 guestrooms. 37-inch plasma televisions are equipped with premium cable channels. Complimentary wireless and wired high-speed Internet access, direct-dial phones, iPod docking stations, and complimentary newspapers are available. Beds have pillowtop mattresses, signature bedding, and triple sheeting. Pillow menus are available. Each guestroom is individually decorated and furnished. All guestrooms provide sofa beds, desks, and ergonomic chairs. Accommodations at the 3.0-star property feature kitchens with stovetops, microwaves, refrigerators, and dishwashers. Bathrooms offer shower/tub combinations with handheld showerheads, designer toiletries, hair dryers, and complimentary toiletries. Additional amenities include separate sitting areas, separate dining areas, and coffee/tea makers. In addition, amenities available on request include a turndown service, irons/ironing boards, and hypo-allergenic bedding. Housekeeping is offered. Cribs (infant beds) and rollaway beds are available. All guestrooms at Best Western Hospitality House Suites are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Best Western Hospitality House Suites has a restaurant serving lunch and dinner. Guests are offered a complimentary deluxe continental breakfast.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Guests are welcome to store their luggage free of charge after the 11:30 AM check-out time.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Nice hotel but not ideal for large group"
We had a few girls staying in the room for a bachelorette party. We had a few more girls in the room prior to going to the Yankee game. The front desk kept calling us saying that their were too many people in the room. I stated that we were leaving and we just having a toast before going to the game and he said that no more than 4 people were allowed […] in the room at any time. The front desk person was not overly nice but I understood that he was just doing his job. The room was very spacious though, especially for NYC. Read more
"Great place for families"
This hotel is hidden but shouldn't be hidden from your choices. We came in at Grand Central and walked the few blocks. Still close enough to walk to Times Square and Rock Center. The staff were very friendly. The room was huge! I could imagine someone paying $1500K+ per month for rent in an apartment this size. The bed was very comfortable. Original […] hardwood floors and woodwork gave it charm. The price was competitive versus much much smaller rooms on 7th Ave. Free Breakfast was good way to start morning. For a family visiting NYC on a budget, these rooms with full service kitchens should be considered. Read more
"Best Western Plus Hospitality House"
A friend and I came to NYC to sightsee and see a Broadway musical. We got into town late. The hotel staff was friendly and helpful. The room was clean and comfortable and the snacks were much appreciated. We would definitely stay here again.
This guest did not leave a comment.
This guest did not leave a comment.
"Great stay in NYC"
This is a great hotel for families: spacious, clean, great service, excellent breakfast and great location. We really enjoyed our stay and wil come back again. Many thanks to Robert the Manager and his staff for making our stay so enjoyable!!
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"It was like an apartment!"
Was very pleased with amount of space and the two private bedrooms in the suite. Very comfortable beds etc. Three flat screen TVs. The kitchen with fridge with free snacks was nice also. Great neighborhood and convenient to train, shopping and sights. The others I was traveling with stayed in tiny rooms in big name hotels that cost more. I also liked […] the ability to open windows. Already planning my next stay. Read more
"Manhattan Gem!"
Clean, gorgeous, centrally located, and roomy. One of the best hotels I have ever stayed in hands down. This one is a winner!
"Remarkable square footage and price"
I booked this because of the location and the price, which was very reasonable. The outside and the lobby were nothing exciting, but I was stunned by the room itself. It was actually a full one-bedroom apartment, not really a hotel room at all. It was bigger than most Manhattan apartments I have seen. This was a business trip, but given the size, this […] will be on my list for my next leisure trip with the whole family. The only drawback was the old steam radiators, which made a lot of noise during the night. Read more
"Good location, great suite for a family"
Just stayed in NY for the parade. Good location, very nice staff. Only complaint was the noise, but it is the city that never sleeps, but the hotel does provide earplugs.
"Solid, no frills hotel, great location"
For Midtown Manhattan, this hotel is a great value. I had the suite, which had much more space than I needed, including a kitchen. Great and helpful staff. The room was not as plush as other hotels - the bath design and fixtures are outdated, cold water at times, old hardwood floors - but that's probably to be expected considering what you get for the […] cost. Read more
"Best Western Hotel- 49th St"
If I hadn't been looking for this hotel, I would have walked right past it- small and well hidden, The rooms in this hotel are suites- kitchen, eating area, living room and decent size bedroom with a very comfortable king bed. The room was basic and clean- a little tired but lots of work space- would be a good spot for several days of work in NY. Breakfast […] was included- coffee also in the kitchen. I will definitely go back. It's between Lex and 3rd which is good for my work but might be a longer walk to "mid town" Read more
"Spacious rooms"
Our suite was spacious and clean. The hotel staff was very friendly. The downs are the lack of view because the hotel only has 9 floors and the extremely small size of the lobby which does not make it welcoming especially if you arrive when people are checking out.
"Excellent Stay!"
Great service, cleaniless, staff, and spacious room in the units. There was a nice giftbasket in the refrigerator waiting for us, and the rooms were equipped with plenty of extra towels and blankets. And the complimentary breakfast was very pleasant as well. The price was also reasonable for the hotel's accommodations.
"BW Hospitality Suites"
This may be a 3 star hotel--but you'll get 5 star service, and the location is awesome. Good restaurants nearby, staff is great, and you'll be glad you stayed here.
"Best Western Suites"
Great room! Large, quiet, and comfortable. Not the best service or hotel.
"Not your average Best Western"
Maybe I'm spoiled, because of the free upgrade to the penthouse, but I very much enjoyed my stay here. The kitchen was most usable, compared to what they call "kitchens" in other hotels. It was a full suite, not just a room with a bathroom attached. There was even a walkout to a roof deck. It felt very luxurious. I particularly liked Sam, the night […] manager. He was most gracious and kind to me, stopping to chat with me each time he saw me. "You're a good dude, Sam!" Read more
Hotel rooms were outdated and not extremely clean. The radiator heat was very loud and kept me up at night. Cost very reasonable for NYC and would only recommend to a family due to size of rooms and kitchen in suites. Was there for business and will not return again.
"Great overall value"
Vary spacious 2-bedroom place with full kitchen and living room. Very clean. Only issue was with the plumbing - drains and toilet are old and don't function that well. Definitely a great overall value for size, cleanliness and location at a reasonable rate.
"Good value"
I reallty should lie and knock this place so no one else gets on the bandwagoin, but I cannot. I stay in NYC a great deal, and this is dollar-for-dollar the best place in town. Full suite, 1BR with queen and flatscreen, 1 queen sleeper and TV in LR, full bath, full kitchen -- even a dishwasher -- in a small, friendly secure building. Pizzaria and restaurant […] right next door. Parking is a bit of a bother, the old radiators are uneven in their effectiveness, and the single elevator can cause delays at departure time, but all that is acceptable given the rest of the package. Read more
This guest did not leave a comment.
"Don't Let the 2 1/2 Star Rating Scare You!"
Don't Let the 2 1/2 Star Rating Scare You! The hotel was very pleasant and exceeded our expectations.
"Great for the Money"
The hotel is small but for the money and location it met my needs. It was comfortable for 6 people. The staff were friendly and accomodating. We were immediately told about the amenities, i.e. snacks and beverages in the sitting area set up and there were laptops for guest to use. The room was clean and the beds were comfortable. My only complaint is […] that the bathroom had a slight musty smell and the TV remotes in the bedrooms don't work very well. I would stay there again. Read more
"Great value"
This hotel is setup like an apartment. Plenty of room. Although the physical condition is somewhat dated, the hotel was very clean and the staff was very pleasant ans helpful. I would stay there again.
"Friendly staff, great location"
The hotel is at a great location and the staff are very friendly and helpful. The only thing I didn't like was the fact that there were only two towels and one bottle of shampoo, conditioner, and shower gel in the bathroom.
"great small hotel"
We visited NYC with our two older teens so we needed more space than most NYC rooms provide; the hospitality house has the 1BR and 2BR units that worked well for family; good breakfast buffet; the roof terrace with the penthouse was wonderful! the breakfast area is small but everyone has a few trays in the room and you see everyone arrive for breakfast […] with the tray and many take breakfast back to the kitchen table in their unit! desk staff helpful and nice! Lots of architectural details like molding and hardwood but modern rooms. Read more
"Good location"
I liked the hotel because of the location. It's not far from everything and in walking distance to lots of places to dine. The only thing that bugged me was it only had one elevator in the hotel and it took us 20 mins one time to get on the elevator. For the price it was ok but should of been somewhat less considering some inconvienances and logistic […] issues within the hotel. Read more
"Great room for the money"
We used the hotel on holiday of 4th July . The space is adequate and clean. Most of the tours are walking distance from the hotel. We really recommend this hotel
"nice place for families"
Our room was 2 bedrooms and we stayed 3 days in this hotel. If you go to NY with your family, this hotel could be a nice option. every utility was working properly. Rooms were clean and bathroom was ok. every room has tv. Kitchen was clean and enough. towels, silverware were clean and enough. I liked it.
"Good value family hotel on Manhatten"
This guest did not leave a comment.
"One night in New York"
It's just great to have a place to stay like in New York.
"Best Western E 49th street"
Nice Hotel with a good location. Walking distance to tube station, central Park and shopping. 20 minuts from Time square. Always à smile on the stuff. I can recomend this. rgds Roger
This guest did not leave a comment.
"Excellent séjour"
Les petits appartements sont bien meublés et équipés (le strict minimum dans la cuisine, mais c'est suffisant !), pas de bruit avec les chambres voisines. Le petit déjeuner est bien copieux, l'accueil agréable... Seul bémol, le bruit qui vient de la rue en passant par la climatisation... La fatigue aidant, nous n'avons pas eu de problème pour dormir […] ! A recommander vivement, y compris aux familles avec des enfants ! Read more
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We were 2 families travelling together. Great location and the hotel had almost all the comodities we were looking for. The rooms were clean and the kitchen area was well packed. In the 2 bedroom it would have been better to have another bath - we were 5, the youngest 13 so it was a great ordeal to get everybody ready on time to leave at a decent hour […] in the mornings. Also, the breakfast was very good and well served Unfortunately we had a hard time the day we left. The elevator broke down and we almost lost our international flight since we were on the 7th floor and had a hard time getting help to bring down our 5 bags.......if it weren't for this, we would have given a better review....... Read more
"Store leiligheter med sentral beliggenhet"
Enkelt og greit hotell med veldig store rom til å være Manhatten. Vi var tilbake for andre gang på 5 mnd. Denne gangen var vi noe mer uheldig enn sist. Badet var litt mer slitt og en ettermiddag hadde vi ikke varmt vann. Siste morgenen var frokosten flyttet til et rom pga vedlikehold av frokostsalen men der virket ingenting.
"Grande surpresa"
Gostamos muito do hotel, fomos somente pela indicação no site Hoteis.com, não havia recomendação de nenhum conhecido. A localização ótima, super seguro para sair à noite, próximo da 5a avenida, próximo de linhas de metrõ. Atendimento excelente, chegamos próximo da 11 da noite o recepcionista estava nos aguardando, check in e check out fácil. Limpeza […] excelente, organizada. Café da manhã muito bom apesar do salão de café ser pequeno, é possível e mais prático pegar o café nas bandejas disponiveis no apto e tomar o café no apto. Recomendo para todos. Custo/benefício excelente. Read more
"Super"
Gute Lage, Guter Preis und echt tolles Apartment. Frühstück ist eher dürftig, ansonsten super.
"ideaal adres voor gezin"
Appartementkamers zijn ruim en comfortabel. Complimentary ontbijt kan je beneden halen en vervolgens kan je in appartement ontbijten. Wel stadslawaai, maar ruimte en locatie en rust op overloop waar slechts 4 appartementen op uitkomen maakt het een goede keuze om met 4 - 6 personen te verblijven.
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