Best Western Hospitality House - New York

145 E 49th St, New York, NY, 10017 United States
Hotel Info: 866-539-0036
Guest rating 4.5 / 5
100% Recommend
(Neighbourhood average 3.9)
4.5 overall guest rating
Reviewed by 8 guests
Average for the neighbourhood is 3.9
"Don't Let the 2 1/2 Star Rating Scare You!"
Don't Let the 2 1/2 Star Rating Scare You! The hotel was very pleasant and exceeded our expectati...
11/30/09
40.75578, -73.97245
Hotel coordinates:

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Guest review summary

  • 4.5 Average rating: All Trip Types
  • 100% Recommended
  • 8 Reviews
  • 4.3  Hotel Service
  • 4.6  Room Comfort
  • 4.4  Hotel Condition
  • 4.5  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (8) 4.5
Business (2) 4.5
Romance (0) 0
Family (4) 4.8
With Friends (1) 4.0
All Others (1) 4.0

Overview

Location.
Situated in the Midtown neighborhood, in the heart of New York, this property is close to American Girl Place, St. Patrick's Cathedral, and Chrysler Building. Also nearby are Grand Central Terminal and Museum of Modern Art.

Features.
Best Western Hospitality House has a restaurant. Guests are served a complimentary breakfast each morning. Business amenities include complimentary wireless Internet access and business services. The staff can arrange concierge services, tour/ticket assistance, dry cleaning/laundry services, and tour assistance. Additional amenities include multilingual staff, coffee in the lobby, and complimentary newspapers in the lobby. This is a smoke-free property (fines may apply for violations). This property is self-catering. A total renovation of this property was completed in 2009.

Guestrooms.
Amenities featured in guestrooms include iPod docking stations, air conditioning, and coffee/tea makers. In addition, amenities available on request include a turndown service, irons/ironing boards, and hypo-allergenic bedding. Guestrooms have plasma televisions with premium TV channels and HBO. Business-friendly amenities include complimentary high-speed (wired) Internet access, complimentary wireless Internet access, and desks. Complimentary bottled water is provided. Beds feature signature bedding and triple sheeting. Guestroom beds have pillowtop mattresses. Pillow menus are available. All guestrooms provide sofa beds and ergonomic chairs. All guestrooms offer kitchens with stovetops, microwaves, and refrigerators. All guestrooms provide complimentary bottled water. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Guestroom services include housekeeping and wake-up calls. Rollaway beds are available on request. All guestrooms at Best Western Hospitality House are non-smoking.

Notifications:

  • Guests must be at least 18 years old to check in at this property.
  • All guests staying at this hotel must be at least 18 years old.
  • All guests staying in hotel guestrooms must be registered with the hotel.
  • There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Guests must show current government-issued proof of identity at the time of check-in.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

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      Amenities

      Services

      • Coffee in lobby
      • Complimentary breakfast
      • Complimentary newspapers in lobby
      • Concierge services
      • Express check- in
      • Express check-out
      • Multilingual staff
      • Parking (surcharge)
      • Safe-deposit box - front desk
      • Tour assistance
      • Wheelchair accessible

      Business & Event

      • 24-hour front desk
      • Business services
      • Dry cleaning/laundry service

      Accessibility Features**

      • Accessibility equipment for the deaf
      • Accessible bathroom
      • Braille or raised signage
      • In-room accessibility
      • Roll-in shower

      **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

      Rooms (all rooms include)

      • Air conditioning
      • Blackout drapes/curtains
      • Cable/satellite television channels
      • Cable television service
      • Clock radio
      • Coffee/tea maker
      • Complimentary bottled water
      • Complimentary newspaper
      • Complimentary toiletries
      • Cookware, dishware, and utensils
      • Cribs (infant beds) available
      • Designer toiletries
      • Desk
      • Direct-dial phone
      • Dishwasher
      • Electronic/magnetic keys
      • Ergonomic chair
      • Extra towels/bedding
      • Extra towels/bedding in room
      • Flat-panel television
      • Free local calls
      • Hair dryer
      • Handheld shower
      • High-definition television
      • Housekeeping
      • Hypo-allergenic bedding available
      • Individually decorated
      • Individually furnished
      • In-room safe
      • In-room safe (accommodates laptop)
      • iPod docking station
      • Iron/ironing board
      • Iron/ironing board (on request)
      • Kitchen
      • Kitchen linens (dishtowels, sponges, etc)
      • Microwave
      • Non-smoking only
      • Pillow menu
      • Pillowtop mattress
      • Plasma television
      • Premium television channel(s)
      • Private bathroom
      • Refrigerator
      • Rollaway beds
      • Separate dining area
      • Separate sitting area
      • Sewing kit
      • Shower/tub combination
      • Signature bedding
      • Sofa bed
      • Stovetop
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
      • Welcome amenities
      • Wheelchair accessible
      • Wired high-speed Internet access (complimentary)
      • Wireless high-speed Internet access (complimentary)

      General

      • Elevator/lift;
      • Fax machine;
      • Number of floors: 10;
      • Number of rooms: 34;
      • Patio;
      • Restaurant(s) in hotel;
      • Smoke-free property;
      • Suitable for children;
      • Television in lobby;
      • Tours/ticket assistance;
      • Wired (high-speed) Internet access - complimentary;
      • Wireless (high-speed) Internet access - complimentary
      Check-in time is 3 PM
      Check-out time is 11 AM
      Pets not allowed

      Extra-person charges may apply and vary depending on hotel policy.
      Photo identification and credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      Know before you go

    • Guests must be at least 18 years old to check in at this property.
    • All guests staying at this hotel must be at least 18 years old.
    • There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • Guests must show current government-issued proof of identity at the time of check-in.
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Dining

      Best Western Hospitality House has a restaurant serving lunch and dinner.

      Guests are offered a complimentary breakfast.

      Guestrooms Guestrooms

      1BR/1BA MAX 2

      Hotel Info: 866-539-8117

      One Bedroom - One Bathroom Max 2

      All rooms include All rooms include
      • Air conditioning
      • Blackout drapes/curtains
      • Cable/satellite television channels
      • Cable television service
      • Clock radio
      • Coffee/tea maker
      • Complimentary bottled water
      • Complimentary newspaper
      • Complimentary toiletries
      • Cookware, dishware, and utensils
      • Cribs (infant beds) available
      • Designer toiletries
      • Desk
      • Direct-dial phone
      • Dishwasher
      • Electronic/magnetic keys
      • Ergonomic chair
      • Extra towels/bedding
      • Extra towels/bedding in room
      • Flat-panel television
      • Free local calls
      • Hair dryer
      • Handheld shower
      • High-definition television
      • Housekeeping
      • Hypo-allergenic bedding available
      • Individually decorated
      • Individually furnished
      • In-room safe
      • In-room safe (accommodates laptop)
      • iPod docking station
      • Iron/ironing board
      • Iron/ironing board (on request)
      • Kitchen
      • Kitchen linens (dishtowels, sponges, etc)
      • Microwave
      • Non-smoking only
      • Pillow menu
      • Pillowtop mattress
      • Plasma television
      • Premium television channel(s)
      • Private bathroom
      • Refrigerator
      • Rollaway beds
      • Separate dining area
      • Separate sitting area
      • Sewing kit
      • Shower/tub combination
      • Signature bedding
      • Sofa bed
      • Stovetop
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
      • Welcome amenities
      • Wheelchair accessible
      • Wired high-speed Internet access (complimentary)
      • Wireless high-speed Internet access (complimentary)
      Accessibility features Accessibility features
      • Accessibility equipment for the deaf
      • Accessible bathroom
      • Braille or raised signage
      • In-room accessibility
      • Roll-in shower

      These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

      1BR/1BA MAX 3

      Hotel Info: 866-539-8117

      One Bedroom - One Bathroom Max 3

      All rooms include
      Accessibility features

      1BR/1BA MAX 4

      Hotel Info: 866-539-8117

      One Bedroom - One Bathroom Max 4

      All rooms include
      Accessibility features

      2BR/1BA MAX 2

      Hotel Info: 866-539-8117

      Two Bedroom - One Bathroom Max 2

      All rooms include
      Accessibility features

      2BR/1BA MAX 3

      Hotel Info: 866-539-8117

      Two Bedroom - One Bathroom Max 3

      All rooms include
      Accessibility features

      2BR/1BA MAX 4

      Hotel Info: 866-539-8117

      Two Bedroom - One Bathroom Max 4

      All rooms include
      Accessibility features

      2BR/1BA MAX 5

      Hotel Info: 866-539-8117

      Two Bedroom - One Bathroom Max 5

      All rooms include
      Accessibility features

      2BR/1BA MAX 6

      Hotel Info: 866-539-8117

      Two Bedroom - One Bathroom Max 6

      All rooms include
      Accessibility features

      One bedroom suite apartment

      Hotel Info: 866-539-8117

      1 sofa bed or 1 bed. Pillowtop mattress. Pillow menu. Signature bedding. Cotton sheets. Triple sheeting. Sofa bed. Separate sitting area. Separate dining area. Desk. Ergonomic chair. In-room safe (accommodates laptop). In-room safe. Individually decorated. Individually furnished. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). 37-inch television. Flat-panel television. High-definition television. Plasma television. Cable television service. Cable/satellite television channels. Premium television channel(s). Direct-dial phone. Kitchen. Stovetop. Microwave. Refrigerator. Wheelchair accessible. Air conditioning. Non-smoking only.

      All rooms include
      Accessibility features

      One bedroom suite apartment

      Hotel Info: 866-539-8117

      1 sofa bed or 1 bed. Pillowtop mattress. Pillow menu. Signature bedding. Cotton sheets. Triple sheeting. Sofa bed. Separate sitting area. Separate dining area. Desk. Ergonomic chair. In-room safe (accommodates laptop). In-room safe. Individually decorated. Individually furnished. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). 37-inch television. Flat-panel television. High-definition television. Plasma television. Cable television service. Cable/satellite television channels. Premium television channel(s). Direct-dial phone. Kitchen. Stovetop. Microwave. Refrigerator. Wheelchair accessible. Air conditioning. Non-smoking only.

      All rooms include
      Accessibility features

      Two Bedroom Suite Apartment

      Hotel Info: 866-539-8117

      1 sofa bed or 2 beds. Pillowtop mattress. Pillow menu. Signature bedding. Cotton sheets. Triple sheeting. Sofa bed. Separate sitting area. Separate dining area. Desk. Ergonomic chair. In-room safe (accommodates laptop). In-room safe. Individually decorated. Individually furnished. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). 37-inch television. Flat-panel television. High-definition television. Plasma television. Cable television service. Cable/satellite television channels. Premium television channel(s). Direct-dial phone. Kitchen. Stovetop. Microwave. Refrigerator. Wheelchair accessible. Air conditioning. Non-smoking only.

      All rooms include
      Accessibility features

      Two Bedroom Suite Apartment

      Hotel Info: 866-539-8117

      1 sofa bed or 2 beds. Pillowtop mattress. Pillow menu. Signature bedding. Cotton sheets. Triple sheeting. Sofa bed. Separate sitting area. Separate dining area. Desk. Ergonomic chair. In-room safe (accommodates laptop). In-room safe. Individually decorated. Individually furnished. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). 37-inch television. Flat-panel television. High-definition television. Plasma television. Cable television service. Cable/satellite television channels. Premium television channel(s). Direct-dial phone. Kitchen. Stovetop. Microwave. Refrigerator. Wheelchair accessible. Air conditioning. Non-smoking only.

      All rooms include
      Accessibility features

      Check-in information

    • Guests must be at least 18 years old to check in at this property.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • Guests must show current government-issued proof of identity at the time of check-in.
    • Terms & conditions

      Extra-person charges may apply and vary depending on hotel policy.
      Photo identification and credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

      Area map

      Best Western Hospitality House Midtown

      A short guide to Midtown

      Some of NYC’s best-known landmarks are north of 14th and south of 59th—or Midtown Manhattan. Here, couples kiss atop the Empire State Building. Grand Central Station’s opal-faced clock is a famed meeting spot. While fortunes are made on Wall Street, fortunes are spent at Fifth Avenue’s shops. Other highlights include Madison Square Garden, the United Nations, and the Garment and Diamond districts.

      see all hotels in Midtown

      Nearby Activities & Points of Interest

      Less than 0.5 mile

      • Manhattan - 400 yards
      • American Girl Place - 500 yards
      • St. Patrick's Cathedral - 600 yards
      • Diamond District - 600 yards
      • Chrysler Building - 600 yards
      • Grand Central Terminal - 600 yards
      • Grand Central Station - 600 yards
      • Sony Wonder Technology Lab - 700 yards
      • Rockefeller Plaza - 700 yards
      • Museum of Television and Radio - 700 yards

      0.5 - 1.0 mi

      • New York East 60th Street Heliport (JRE) - 1400 yards
      • New York East 34th Street Heliport (TSS) - 1700 yards

      1.0 - 3.0 mi

      • New York West 30th Street Heliport (JRA) - 1.8 miles

      3.0+ mi

      • New York Downtown Manhattan Heliport (JRB) - 4.2 miles
      • New York LaGuardia Airport (LGA) - 5.5 miles
      • Teterboro Airport (TEB) - 8.4 miles
      • Newark Liberty Intl. Airport (EWR) - 12 miles
      • New York Kennedy Airport (JFK) - 13 miles
      • Caldwell Essex County Airport (CDM) - 18 miles
      • Morristown Municipal Airport (MMU) - 24 miles
      • Farmingdale Republic Airport (FRG) - 29 miles
      • Belmar Monmouth Executive Airport (BLM) - 41 miles
      • Princeton Airport (PCT) - 44 miles
      • Islip MacArthur Airport (ISP) - 46 miles
      • Danbury Municipal Airport (DXR) - 50 miles

      Reviews

      Filter by:

      Best Western Hospitality House 2009.11.30
      Recommended Trip type: Business "Don't Let the 2 1/2 Star Rating Scare You!"

      Reviewed by a Hotels.com guest on Nov 30, 2009

      Don't Let the 2 1/2 Star Rating Scare You! The hotel was very pleasant and exceeded our expectations.

      Overall Rating

      5.0 out of value="5"
      • 4.0 Hotel Service
      • 5.0 Hotel Condition
      • 5.0 Room Comfort
      • 5.0 Room Cleanliness
      Best Western Hospitality House 2009.11.16
      Recommended Trip type: With Friends "Great for the Money"

      Reviewed by Suzanne of Catskill on Nov 16, 2009

      The hotel is small but for the money and location it met my needs. It was comfortable for 6 people. The staff were friendly and accomodating. We were immediately told about the amenities, i.e. snacks and beverages in the sitting area set up and there were laptops for guest to use. The room was clean and the beds were comfortable. My only complaint is that the bathroom had a slight musty smell and the TV remotes in the bedrooms don't work very well. I would stay there again.

      Overall Rating

      4.0 out of value="5"
      • 4.0 Hotel Service
      • 3.0 Hotel Condition
      • 4.0 Room Comfort
      • 3.0 Room Cleanliness
      Best Western Hospitality House 2009.11.13
      Recommended Trip type: Business "Great value"

      Reviewed by Ken of Boston on Nov 13, 2009

      This hotel is setup like an apartment. Plenty of room. Although the physical condition is somewhat dated, the hotel was very clean and the staff was very pleasant ans helpful. I would stay there again.

      Overall Rating

      4.0 out of value="5"
      • 4.0 Hotel Service
      • 4.0 Hotel Condition
      • 4.0 Room Comfort
      • 4.0 Room Cleanliness
      Best Western Hospitality House 2009.09.27
      Recommended Trip type: All Others "Friendly staff, great location"

      Reviewed by a Hotels.com guest on Sep 27, 2009

      The hotel is at a great location and the staff are very friendly and helpful. The only thing I didn't like was the fact that there were only two towels and one bottle of shampoo, conditioner, and shower gel in the bathroom.

      Overall Rating

      4.0 out of value="5"
      • 5.0 Hotel Service
      • 5.0 Hotel Condition
      • 4.0 Room Comfort
      • 5.0 Room Cleanliness
      Best Western Hospitality House 2009.08.27
      Recommended Trip type: Family "great small hotel"

      Reviewed by Julie of Gaithersburg on Aug 27, 2009

      We visited NYC with our two older teens so we needed more space than most NYC rooms provide; the hospitality house has the 1BR and 2BR units that worked well for family; good breakfast buffet; the roof terrace with the penthouse was wonderful! the breakfast area is small but everyone has a few trays in the room and you see everyone arrive for breakfast with the tray and many take breakfast back to the kitchen table in their unit! desk staff helpful and nice! Lots of architectural details like molding and hardwood but modern rooms.

      Overall Rating

      5.0 out of value="5"
      • 5.0 Hotel Service
      • 5.0 Hotel Condition
      • 5.0 Room Comfort
      • 5.0 Room Cleanliness
      Best Western Hospitality House 2009.08.19
      Recommended Trip type: Family "Good location"

      Reviewed by a Hotels.com guest on Aug 19, 2009

      I liked the hotel because of the location. It's not far from everything and in walking distance to lots of places to dine. The only thing that bugged me was it only had one elevator in the hotel and it took us 20 mins one time to get on the elevator. For the price it was ok but should of been somewhat less considering some inconvienances and logistic issues within the hotel.

      Overall Rating

      4.0 out of value="5"
      • 4.0 Hotel Service
      • 4.0 Hotel Condition
      • 5.0 Room Comfort
      • 5.0 Room Cleanliness
      Best Western Hospitality House 2009.07.08
      Recommended Trip type: Family "Great room for the money"

      Reviewed by Sergio of Foxboro on Jul 8, 2009

      We used the hotel on holiday of 4th July . The space is adequate and clean. Most of the tours are walking distance from the hotel. We really recommend this hotel

      Overall Rating

      5.0 out of value="5"
      • 5.0 Hotel Service
      • 5.0 Hotel Condition
      • 5.0 Room Comfort
      • 5.0 Room Cleanliness
      Best Western Hospitality House 2009.06.25
      Recommended Trip type: Family "nice place for families"

      Reviewed by Tolga of Louisville on Jun 25, 2009

      Our room was 2 bedrooms and we stayed 3 days in this hotel. If you go to NY with your family, this hotel could be a nice option. every utility was working properly. Rooms were clean and bathroom was ok. every room has tv. Kitchen was clean and enough. towels, silverware were clean and enough. I liked it.

      Overall Rating

      5.0 out of value="5"
      • 3.0 Hotel Service
      • 4.0 Hotel Condition
      • 5.0 Room Comfort
      • 4.0 Room Cleanliness

      Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

      Enter stay dates for availability (Enter your travel dates)

      mm/dd/yy
      mm/dd/yy
      Adults Children
      age 18+ 0-17