All hotels in Lisbon, Portugal
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereLargo de Andaluz, 13B, Complexo Sottomayor, Lisbon, 1050-121, Portugal, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 324 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.5
  • Neighborhood
    3.9
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4.0 / 5Excellent
"Good location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location. Breakfast and wifi are fairly good. Gym is bad
Genuine Expedia guest review
Other trip Jan 27, 2015
Magelan
US
5.0 / 5Outstanding
"Glad to not be in the center of town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This is a solid hotel. It is clean, the staff is friendly, the breakfast is European continental, but all items were high quality (guilty pleasure is the donut holes filled with nutella). One thing that could have been improved was the room temperature...I like my room on the cooler side, and Europeans prefer rooms warm. But that is an issue in all of Europe during the winter months. Overall an excellent stay!
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel with very helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is located in a residential area but with access to important avenues, businesses and parks. A metro station connects with other areas of Lisbon and there are plenty of bus stops nearby, including hop-on-hop-off. Although it does not have a restaurant, there are cafes and restaurants nearby with vey reasonable prices. The staff was very helpful in directing where to go.The hotel location is not readily visible from the major avenues but taxi drivers know where it is located. The room is very comfortable and has a large bathroom.
Genuine Expedia guest review
Other trip Jan 10, 2015
Antonio
US
5.0 / 5Outstanding
"Nice Hotel in Financial District"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We came here for a two-night stay. Check-in was fast, our room was super nice. Loved it. Highly recommend.
Genuine Expedia guest review
Other trip Jan 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Good location, good price, and beautiful room!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful flooring room and beautiful large bathroom with bath tab combination. There was a balcony. ( some room don't) The room was flooring and very clean. I was staying there with bear feel. My feet didn't get dirty. The bed was very comfortable. The price was very reasonable. Good location, because subways near by. You can use the stares to go up to "Avenida Fontes Pereira de Meto. But the gate to go to the street open certain time. So. watch out. There was reasonable Japanes/Chinase restaurant on Avenida Antonio Augusto de Aguiar near Parque subway station. All most everything was 6.95 euro. I did "take a way". Even take a way was 15% off. Oh, the name of restaurant was "Nagoya". I bought beers and stocked in the minibar. Enjoyed dinner by myself. If you want to buy a Lisboa card, please think deeply to utelize wisely.
Genuine Expedia guest review
Other trip Nov 9, 2013
sakae
US
2.0 / 5Fair
"Terrible location"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Terrible stuff,terrible parking,terrible Location
Genuine Expedia guest review
Other trip Oct 25, 2013
ben
US
4.0 / 5Excellent
"Very nice hotel, bad staff"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good hotel, bad staff bad attitude ! The girl who atend us was very bad mooth I like the hotel but the two girls that work there are not good with the tourist and client
Genuine Expedia guest review
Other trip Oct 13, 2013
Daniel
US
5.0 / 5Outstanding
"Would recommend staying at this wonderful hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Feel very positive about this experience!!!
Genuine Hotels.com guest review
3 night trip Sep 27, 2013
Sherry
US
5.0 / 5Outstanding
"Where to go"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Difficult to find from Metro
Genuine Hotels.com guest review
1 night trip Sep 24, 2013
A Traveler
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Was OK what you may expect from a hotel for that price without breakfast
Genuine Expedia guest review
Other trip Sep 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Best hotel in Lisbon...maybe even the world"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Best value for money, service, cleanliness, location...stayed here a whole week and will definitely return.
Genuine Hotels.com guest review
5 night trip Jul 1, 2013
Richard
US
4.0 / 5Excellent
"Weekend in Lisbon"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is hard to find take a taxi it's worth it. The hotel has weird check in times it's like a 5 hour window so be prepared to call if your travel gets delayed. The hotel rooms are good size no view no great access but metro station is a block or two away. Maids could clean better but all else was great.
Genuine Expedia guest review
Other trip Jul 8, 2013
james
US
2.0 / 5Fair
"Not Advertised Correctly"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
My partner and I stayed here 2 nights. We booked and paid for a double room with terrace. The first night, however, we were given a room with two twin beds and no terrace because the staff member automatically assumed we would want separate beds. Once we asked for a different room, we were told the room we booked had been given to someone else and could be changed the following morning. We went out for dinner and drinks and returned to the hotel. As we walked through the lobby, the staff member was giving a double room with a terrace to two men that had actually booked a room with two separate beds. (this was 4 hours after we asked for the room we booked and told it was not available). The website also states there are irons with ironing boards and robes IN the room. This was not the case. I asked for an iron and ironing board at 7:30 am and was not given what I asked for until 5 pm then was told I could only use it for one hour because it was needed for other guests. The website also says room service is 24hrs but actually closes at 11 pm. This hotel, by far, is the worst 4 star hotel I've ever stayed in!! I would not recommend it to anyone. The staff is pleasant but seem overwhelmed ALL THE TIME. The nearest place to eat is roughly 4 blocks away if you're into fast food or bakeries. Oh! I didn't physically check but the mattress does NOT feel like a serta mattress like the website claims.
Genuine Hotels.com guest review
2 night trip Jun 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Wonderful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel staff are great and so helpful,great location and beautiful rooms.
Genuine Hotels.com guest review
3 night trip Jun 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Accomidating staff, great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the Lisboa Parque, great location extremely helpful staff. We were not sure what to expect when we booked it was a Marriott but it is a great hotel would return any time we were in Lisbon
Genuine Hotels.com guest review
3 night family trip Jun 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Newly reopened, great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Former Marriott property, hotel was a great value. Staff extremely helpful and pleasant, good breakfast buffet.
Genuine Hotels.com guest review
4 night family trip Jun 2, 2013
Ross
US
4.0 / 5Excellent
"Close to public transportation facilities."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very nice, but it was a short stay. Lisbon is unforgettable.
Genuine Hotels.com guest review
2 night trip Apr 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location! very close to metro stop. Rooms are large with comfortable beds and very nice bathrooms. Staff very helpful and friendly. The buffet breakfast was very good. Will stay there again.
Genuine Expedia guest review
Other trip Jan 11, 2013
Catherine
US
5.0 / 5Outstanding
"I can't believe this hotel is ONLY 4 stars!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed at the AC Lisboa for 4 days/nts & couldn't have been happier. It was mine & my boyfriend's first time abroad & we were nervous about a lot of things - language barriers, safety, location...to name a few. This Marriot exceeded our expectations. We landed in Lisbon around 4:30am & went straight to the hotel, where we were able to check in around 10am (earlier than the regular time). They were highly accommodating & let us sleep in the lobby in the meantime! Our room was beautiful, too - hardwood floors, a beautiful balcony, marble bathroom & minibar/fridge. The hotel itself was great too - free Wifi on the main floor, restaurant and a gym. The restaurant was good - we only had the breakfast buffet, but it was inexpensive & delicious (if you go, you MUST try the croissants!). The location of the hotel was perfect as well - a short, 25 minute walk to the center ... & the walk down Avenida da Liberdade (one of the main avenues in Lisbon) to the center gave us the chance to explore high-end shops, cafes, outdoor dining & more. The most impressive aspect of the hotel was how friendly and helpful the front desk assistants were. They all spoke English & were amazingly helpful when asking for recommendations and directions. The ONLY downfall was that there was no Wifi in the rooms, however the lobby bar service made up for needing to go downstairs. I would definitely stay again.
Genuine Hotels.com guest review
4 night romance trip Oct 12, 2012
Justine B.
US
5.0 / 5Outstanding
"Great hotel in a great City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here 4 nights, finishing out a 3 week trip in Europe. Lisbon was a great City and this hotel was fantastic. The only downsides are the odd location that is hard to find, below grade from the main streets (hilly area) and the breakfast is not included and expensive. Room was roomy with comfortable bed and a big bathroom. Nice finishes and clean. Hotel was clean with a nice big lobby with free and FAST Wifi in the lobby ONLY, you had to pay alot extra to get it in the rooms so we skipped that option and used the lobby. The location is safe and although it is outside the city center it's a straight and pretty walk downtown from the hotel down the main avenue (15-30 minutes) with plenty of shade trees. You can also walk to the museums (outside of downtown) from the hotel in 15-20 minutes. There are also 3 metro stations nearby, a couple blocks away in different directions and a bus stop right around the corner.
Genuine Expedia guest review
Other trip Oct 16, 2012
Jeff and Karen
US
4.0 / 5Excellent
"Short walk to metro/restaurants/downtown"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff were cordial and assisted when necessary. Rooms had ample space and bathroom was functional. Wi-fi was a bit spotty at times. Breakfast had enough to start the day off. A few blocks from metro, several restaurants, hop on/off bus tours and about a 10 minute walk to the center of the busy downtown area. Our guide was surprised that we stayed at this hotel as he said that mostly "Spaniards" stay at this hotel. I guess the AC Hotel brand is found mostly in Spain, but the guests at breakfast were mostly German with a smattering of Americans. The Marriott name is what brought me to this hotel as I'm a loyal Marriott guest.
Genuine Hotels.com guest review
3 night trip Oct 1, 2012
Kamika
US
5.0 / 5Outstanding
"good hotel for travellers"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
clean an frendly room, lobby is comfortable, I liked so much bathroom and savon ,creme etc. wıreless internet was effective..
Genuine Expedia guest review
Other trip Oct 8, 2012
A Traveler
US
5.0 / 5Outstanding
"do not hesitate one bit to book this hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel and for the price it’s a no brainer. Stayed there on Sep 2012 and I would highly recommend it. Free refrigerated sodas, water in your room and lobby / no limits, … extremely clean and spacious room / awesome bathrooms/ balcony etc etc…. again great anyway you look at it…
Genuine Hotels.com guest review
Other trip Oct 2, 2012
George
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean,good location,worth the money!!
Genuine Hotels.com guest review
5 night trip Mar 4, 2015
Michele
GB
5.0 / 5Outstanding
"Clean, comfortable, good value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Clean and comfortable. Big bath tub was a plus.
Genuine Hotels.com guest review
1 night business trip Jan 17, 2015
A Traveler
GB
4.0 / 5Excellent
"Nice Modern Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is a nice modern hotel in a quiet location that is close to many wonderful Lisbon places and sights either by foot of by subway. Some people found it hard to find, but I had no problem - it was exactly where Google maps said it would be. My only complaint was that the wifi signal was a bit patchy and worked best in the bathroom.
Genuine Expedia guest review
Other trip Nov 20, 2014
A
CA
4.0 / 5Excellent
"Visit to Lisbon"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a lovely time weather hot hotel lovely and staff friendly and helpful
Genuine Expedia guest review
Other trip Oct 5, 2014
Ellie and Ian
GB
3.0 / 5Good
"Review of Exe Lisboa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good hotel. Good breakfast, but not much variation. After a few days gets old and boring.
Genuine Expedia guest review
Other trip Sep 19, 2014
Z
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice Hotel, just what we were looking for. Very friendly and helpful staff and nice clean modern room.
Genuine Hotels.com guest review
2 night trip Jul 16, 2014
A Traveler
IE
5.0 / 5Outstanding
"Excellent hotel, if rather well hidden..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel, very good\clean room with balcony and helpful and friendly staff. Not easy to find, nor very central, but once you get your bearings it's an OK base from which to see Lisbon using the metro system. Thoroughly enjoyed our stay.
Genuine Expedia guest review
Other trip Jul 8, 2014
Rob
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel is located close to hospital, so the surrounding area is very quiet. Transport was convenient, very close to tram station.
Genuine Hotels.com guest review
4 night trip Apr 20, 2014
A Traveler
IE
5.0 / 5Outstanding
"Excellent hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, quiet, tidy, good area and nice staff. Good breakfast. Free and good signal wifi. However, on a hilly area and not for those with limited exercise tolerance. Also room service is expensive.
Genuine Expedia guest review
Other trip May 11, 2014
VA
GB
5.0 / 5Outstanding
"Great location. Friendly staff. Very clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Would stay here again. In walking distance to city centre. A bit hard to locate. Very clean and comfortable. Can take metro from the airport to the hotel. Continental breakfast if not incl. in your room package was 12euros each.
Genuine Expedia guest review
Other trip May 6, 2014
A Traveler
CA
4.0 / 5Excellent
"Good location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Lovely staff and easy to catch the metro to anywhere.
Genuine Expedia guest review
Other trip Apr 24, 2014
kz
AU
5.0 / 5Outstanding
"Enjoyable stay in Lissabon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent quality of service in this hotel. The rooms are spacious and very clean. Exxellent service from Luis at the reception and Filipe at breakfast. Would certainly recommend this hotel. A 20 minutes' walk to the city centre was easy to make. Metro and bus nearby. Small detail: perhaps tea or coffee in the room would be great.
Genuine Hotels.com guest review
5 night trip with friends Apr 13, 2014
Paul
IE
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very clean hotel, newly modernised, only down side is the gym facilities were limited (one treadmill, one multi gym machine and light weights only) Luckily it is next to a Virgin Active which I am a member of!
Genuine Expedia guest review
Other trip Apr 17, 2014
A Traveler
GB
5.0 / 5Outstanding
"Lovely hotel, very helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed 2 nights at this hotel as a base for exploring Lisbon. The staff were so friendly and incredibly helpful in meeting our needs and helping plan our itinerary. Location isn't that central but a taxi to the centre of town is so cheap. Would highly recommend.
Genuine Expedia guest review
Other trip Apr 10, 2014
John
GB
4.0 / 5Excellent
"Lisbon in the sun"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent week spent in lovely city undoubtedly helped by warm sunshine throughout
Genuine Expedia guest review
Other trip Mar 18, 2014
Jerry
GB
5.0 / 5Outstanding
"Extremely well-maintained hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A great few days in Lisbon. Although the hotel was difficult to find when first arriving from the metro, it was well worth it. Once you have your bearings it is well situated for transport or a walk through the surrounding streets past local bars and restaurants down to the tourist areas. Lisbon is very hilly and the pavements are in need of repair everywhere, sensible shoes are a must. Transport; buses, trams and metro are easy to use and cheap by British standards.
Genuine Expedia guest review
Other trip Mar 7, 2014
Graham
GB
5.0 / 5Outstanding
"hotel close to centre"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
the hotel was furnished to a high standard, and everything was perfect. Would stay here again.
Genuine Expedia guest review
Other trip Feb 24, 2014
emma
GB
5.0 / 5Outstanding
"Great hotel, grat staff...FANTASTIC BREAKFAST!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel...a bit hard to find but a great central location and good value
Genuine Expedia guest review
Other trip Feb 10, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is excellent. For cleanliness, I gave it only 5.0, because there is no higher value that I can check on the review form. This place is really great. The staff are very proffesional, courteous and friendly. The breakfast is quite sumptuous. The room was spacious. Moreover, there is a staircase within the hotel area that leads directly to Avenue Fontes Pereira de Melo. This is a shortcut to save a few minutes. Once on Avenue Fontes Pereira de Melo, bus stops and 2 metro stations are a few minutes away - which makes the location fantastic. I would definitely stay here again.
Genuine Hotels.com guest review
11 night business trip Nov 19, 2013
A Traveler
IE
5.0 / 5Outstanding
"Excellent Hotel in Lisbon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel staff are great and very helpful, great location and beautiful clean rooms.
Genuine Hotels.com guest review
6 night family trip Oct 18, 2013
Willy
MX
5.0 / 5Outstanding
"Excellent hotel conveniently located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very smart hotel with modern decor. Very convenient for airport and all the city has to offer. Would not hesitate to return or recommend it. Slightly difficult to find at first, but if you go we got off the bus at Picboas the hotel is down the road below Barclays and next door to to Virgin Active! We took yellow bus tours to Tagus and Olisipo both excellent.
Genuine Expedia guest review
Other trip Oct 19, 2013
John
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was great location ,great hotel
Genuine Hotels.com guest review
5 night trip Oct 3, 2013
Paul
CA
5.0 / 5Outstanding
"Good hotel location good for metro"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good hotel booked at last minute for just one night before we returned home from our trip in Portugal. Hotel staff were very welcoming and helpful. We arrived at midday two hours before check in but a room was available for us. We added breakfast onto our bill for a reduced rate albeit the staff member didn't manage to do this and they wanted to charge us full price in the morning however we queried this and got it for the reduced rate. A little way out of the centre of Lisbon but a pleasant 20 min walk down main Avenida de Liberata or a few stops on the metro which was easy to use and very prompt and clean.
Genuine Expedia guest review
Other trip Oct 13, 2013
Bob
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were happy to stay in this hotel. The Receptionists were helpful and informative. This was our first trip to Lisboa. The room was very nice, the only thing we had issue was no tea and coffee facility in the room, so when we would like to have coffee/tea in the room, we had to wait until 6pm when the restaurant/bar open. Otherwise no one available to bring the hot water to your room and we had to supply our own coffee/tea. However, other than that, it's recommended.
Genuine Hotels.com guest review
2 night trip Sep 25, 2013
Stephani
AU
4.0 / 5Excellent
"Clean and professional hotel in good location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was pleasant, well-appointed, and clean. The location is quite good, just a stone's throw from Avenida da Liberdade, which is a major shopping street that will lead you straight to Rossio. The staff were professional, helpful and competent. Only downside is that the hotel is located on some side streets away from the main avenue. These are quite empty late at night, so do exercise a reasonable amount of caution if walking alone. I didn't feel unsafe per se, but it wasn't ideal.
Genuine Expedia guest review
Other trip Aug 29, 2013
Ez
GB
4.0 / 5Excellent
"Hidden location, nice hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel was very modern and nicely furnished. Rooms were of a good size and housekeeping was nice and accommodating, we did wish there was a coffee-maker in the room though! The bathroom was nice, but the glass door was not sound-proof which could lead to new levels of intimacy if sharing the room. Location is a bit of a challenge though as it is quite hidden (Tip: There is a shortcut from Ave Fontes De Pereira de Melo by taking the right outdoor stairs from the Virgin Health Club / Barclays building). During the week-end, the neighbourhood can be pretty sleepy as almost all shops and restaurants in the area are closed, but thankfully it is reasonably close to the subway. One thing that we did notice was that the lobby reception is often only staffed by one person, which can easily be overwhelmed during the regular check-in and check-out times.
Genuine Hotels.com guest review
3 night trip Aug 15, 2013
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleasant and nice hotel at perfect location, exelent quality for value.
Genuine Hotels.com guest review
14 night trip Aug 2, 2013
Stipan
IE
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