All hotels in Miami Beach, Florida, United States of America
1 room, 2 adults
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236 21st St, Miami Beach, FL, 33139, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.7 / 5Good

Score breakdown (from 433 reviews)

  • Location
    Great location
  • Vibe
    Awesome vibe
  • Food
    Delicious food
  • Value
    Best value for money
  • Breakfast
    Breakfast is average
  • WiFi
    Bad internet service
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5.0 / 5Outstanding
good staff
Genuine Hotels.com guest review
2 night family trip Jan 23, 2016
Richard
US
3.0 / 5Good
Room wasn't ready until after 4pm. Air freshener used in common areas was unappealing and overpowering. Should provide additional information at time of booking such as lack of parking ($38 for valet or $6 per hour on street) the $20 service convenience fee. The included breakfast is down the block and around the corner (portion is small and un-filling, order and pay from the normal menu, it's a great restaurant and you'll enjoy it better. Overall, the hotel has great decor, awesome bathrooms and is a decent value for the area. Next visit I'd probably look elsewhere.
Genuine Hotels.com guest review
1 night trip with friends Jan 4, 2016
David
US
4.0 / 5Excellent
We went for a last minute weekend getaway. The price was great for the location. The hotel was clean, well-maintained, with free breakfast at a restaurant around the corner. It's about 5 blocks from Lincoln Road Mall and 2 blocks from the beach. There's a great bar called Sweet Liberty right behind the hotel. Craft cocktails and food. I recommend it. The front desk staff was pleasant and helpful. My only complaint is that it took an hour to get our car out of the valet in the morning. Valet seemed to be run by a separate company and we were told the cars are parked 10 blocks away. All of that is fine and understandable but it still should not have taken that long. They weren't exactly swamped. At $38 per overnight, I would expect better service.
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2016
Vanessa
US
5.0 / 5Outstanding
"Awesome ! Will visit again ."
Great workers and vibes... Especially the worker who came for the charger ... He made my trip all the better and even the sweet manager who helped when they couldn't find a reservation. Every time I walked in there was a " welcome back " and every time I walked out there was a "see you soon."
Genuine Hotels.com guest review
3 night trip with friends Dec 9, 2015
Pertrice
US
4.0 / 5Excellent
"Nice place to stay"
Nice clean room in south beach. Only stayed one day but the service was great. Artwork in room and around the hotel made our stay even brighter. Not too far from beach either
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2015
kevin
US
2.0 / 5Fair
They want to pay for everything for ex.tips for room bar - it is not payment for example for water from the bar, they want to pay tips for lady which fill the room bar plus we have to pay 20 USD for services each day.... When I asked for what is it - the receptionist told me - is fixed! Everybody has to for that:-) I suggest to management - asked client for payments for air, water, view...
Genuine Hotels.com guest review
3 night romance trip Nov 21, 2015
Jiri
US
5.0 / 5Outstanding
"Perfect for its value and location in SoBe"
My husband, my 3 mos old baby and I went for a wedding in Miami. The hotel has a perfect location, close to the beach and Lincoln Rd for a nice walk. Also we had a good sleep, no noise at all. Great service, everything we needed we asked for and it was done. Good breakfast portion, obviously not a buffet but for the place and quality of the meal it was great. Rain shower, expresso machine and mini bar were a plus for keeping cold the bottles of our little one and for having a nice wake up.
Genuine Hotels.com guest review
4 night family trip Nov 19, 2015
Bertha
US
4.0 / 5Excellent
"Decent"
Decent choice in South Beach. Great location. The room was clean with OK level maintenance (some trim problems (bathroom), a haphazard paint job (bathroom) and some odd speckling on ceiling). The AC kept the temp fine, but had trouble getting the humidity out. Most importantly, the room was quiet.
Genuine Hotels.com guest review
2 night trip with friends Nov 12, 2015
A Traveler
US
3.0 / 5Good
"Great hotel for beach access"
The best thing about this hotel is that it is 1 block away from the beach. The daily $22 resort fee includes a daily beach pass with beach lounge chairs and towels. An umbrella is only $10. The beach bathroom is also at this entrance. The hotel is in Reservoir Hotel around the corner and is a nice shaded oasis with an organic bar. It is only a 6 block walk to the Lincoln Road shopping area. The King room was nice and spacious with a very diverse minibar including alcohol, coffee, sunscreen and playing cards. Amanda and Jonathan at the front desk were wonderful and answered all questions we had.
Genuine Hotels.com guest review
3 night romance trip Nov 12, 2015
Patrick
US
3.0 / 5Good
"Not for families:"
There was no pool at the hotel. To use a pool we had to walk to another hotel one block away where they should have two pools. However, the roof top pool was under construction and their small pool was very small, nothing for kids. The complimentary breakfast was served at a close by restaurant, but was only included for 2 persons even though we were 4 in our reservation. Same thing with beach towels and beach loungers that was only included for 2 persons.
Genuine Hotels.com guest review
1 night family trip Nov 2, 2015
A Traveler
US
2.0 / 5Fair
"Sleepless in South Beach"
Left out the part that the pool is not at this location. It's at their sister hotel. Pool was dirty and construction going on next door. Got zero sleep due to loud people hanging out in court yard all night which is where our room was located.
Genuine Hotels.com guest review
1 night romance trip Oct 12, 2015
Christine
US
4.0 / 5Excellent
"Good Stay"
It was a pretty good hotel especially for the price
Genuine Hotels.com guest review
2 night trip with friends Oct 10, 2015
Allan
US
5.0 / 5Outstanding
"Personal"
Everything about my stay was excellent from the hotel stay the viewing , exploring, ,shopping. Ect., love it
Genuine Hotels.com guest review
2 night trip with friends Oct 9, 2015
leon
US
4.0 / 5Excellent
Great stay, wished restaurant was included and complimentary breakfast had nothing I could eat. Other than that it was a great stay.
Genuine Hotels.com guest review
2 night trip with friends Oct 9, 2015
Alexandra
US
1.0 / 5Poor
"Dont stay over here!!"
We were on a family vacation in several states and this one was the worse hotel experiance ever!!! We would never come here again and regrate choosing it. Customer service was very poor, we were 3 people in the room that was reserved for 3 people, every other hotel provided breakfast for 3 even if the "breakfast was made for 2", other hotels (all and we were in at least 10 defferent ones) were flexible and agreed to provide breakfast for 3 with no additional cost and this hotel wouldnt even try to hear us out- thay just refused !! (And forget about the fact they didnt have any food in the breakfast besides cereal!). Our TV didnt switch channels, was stuck on one channel- we stayed there 2 nights and called at least 3-4 times and also asked front dask- no one took care of it or even apologized! Thay just "forgot" about it. Room was very small and they didnt change shampoo or soaps even though we were out! They charge for vallet parking with no option for self/street parking (they have a meter that needs to be charged every 3 HOURS so your only option is to pay $38 dollars a day for vallet parking!). Overall we were very unpleased! We payed around $150 a night which is not cheap and we got nothing but poor customer service in return and small room with no view whats so ever!! We wiuld never come back to this hotel! You can find nicer and cheaper hotels that will treat you so much better than this one!
Genuine Hotels.com guest review
2 night family trip Sep 24, 2015
Ayalon
US
3.0 / 5Good
Beware of unexpected charges. Other than that room a1
Genuine Hotels.com guest review
3 night trip with friends Oct 1, 2015
A Traveler
US
4.0 / 5Excellent
"Nice for South Beach"
Was surprised how nice the hotel was, but parking was sort of an issue. Was able to walk to ocean drive from my hotel.
Genuine Expedia guest review
Other trip Oct 6, 2015
Truck
US
4.0 / 5Excellent
"Awesome!"
The stay was amazing. The only thing that I didn't like about the stay was the valet parking. The valet went through my car and moved thing around also. I didn't see that there was anything missing. But other then that. Everything was great. 5 min walk to the beach. Close to Walgreen's, clubs, pubs and restaurants.
Genuine Hotels.com guest review
1 night family trip Oct 2, 2015
Nancy
US
5.0 / 5Outstanding
"Enjoyed our stay!"
My friends and I really enjoyed our stay at SBH. Jonathan was absolutely wonderful! He gave great service and made us feel welcomed! Room was comfy and clean and the location was great! Would definitely stay here again.
Genuine Hotels.com guest review
4 night trip with friends Sep 18, 2015
Mary Helen
US
4.0 / 5Excellent
"Cute Piece of South Beach"
When we arrived the staff was friendly, we had to wait to check in because we was early. We went down a few blocks to eat and came back and the power was out. There was a fire a few blocks down that knocked out the power. The were and and tried to accommodate date us as much as possible. It was a slight inconvenience but overall the stay was great,the room was comfortable. There are no elevators, keep this in mind, but its only two floors. You can see the beach from the hotel and is located off Collins ave close to a lot of things. Would stay again if I go back to Miami.
Genuine Hotels.com guest review
2 night trip with friends Sep 11, 2015
CHARITY
US
4.0 / 5Excellent
"Great getaway hotel"
Great place for a first time experience in Miami. Hotel decor was very unique. Wish we could have seen all of the art work. The beach was amazing and only 1 block away from the hotel. Restaurant was around the corner and it was a great meal. Didn't get a chance to check out the hotel due to September rain. The only thing i would recommend for the hotel to fix is the bathroom towel rack. I reached for a towel from the shower and the entire bar came right off. Thankfully I was still standing in the shower or the metal bar would have landed on my toes. Not a good situation. Over all I would recommend and return to the SBH hotel. :)
Genuine Expedia guest review
Other trip Sep 11, 2015
BRENDA
US
3.0 / 5Good
Everything fine except when I check out I pay more money for etc etc.
Genuine Hotels.com guest review
4 night family trip Sep 4, 2015
Miguel Ángel
US
5.0 / 5Outstanding
"Fantastic"
Great hotel staff very friendly . Johnathan who works at the reception Was great . Dose a great job . Will be back again .
Genuine Hotels.com guest review
1 night family trip Aug 31, 2015
david
US
4.0 / 5Excellent
"Great hotel no cold water"
We stayed in a room that did not have any cold water just hot water in the shower and being sunburned taking a shower with hot water was a bit uncomfortable.
Genuine Hotels.com guest review
1 night family trip Aug 12, 2015
Sara
US
3.0 / 5Good
"Close to the beach, very clean"
Good: very clean, close to beach, good location, good breakfast Bad: small beds, pool and breakfast somewhere else, pool too small
Genuine Expedia guest review
Other trip Aug 24, 2015
Marty
US
1.0 / 5Poor
"close to beach and shopping"
My stay at this hotel was ok, the staff was very nice, place is very clean but I didnt like that I had to go to another hotel to use the pool.
Genuine Expedia guest review
Other trip Aug 22, 2015
Deb
US
5.0 / 5Outstanding
"Nice, Relaxing, and Cozy"
Had a great 6 day, 5 night stay at SBH South Beach Hotel. The hotel was very clean, the staff was friendly and very helpful. Jonathan at the front desk was extremely helpful and anytime we need anything or any advice on what do to do and where to go while we were there he provided us with that information. Definitely would be a destination I go return back to if i'm only staying for a few days because the hotel is pretty small but it was very cozy and you will feel right at home once you settle in.
Genuine Expedia guest review
Other trip Aug 19, 2015
Collin
US
5.0 / 5Outstanding
"Great location and staff..."
I stayed 3 days at SBH. Great location and very friendly staff.
Genuine Expedia guest review
Other trip Aug 16, 2015
A Traveler
US
3.0 / 5Good
"Great location and service"
Its a nice boutique hotel in a great Miami SoBe area with great service. The hotel is well maintained and clean with all modern amenities even though the wifi was spotty. Unfortunately the the cable/satellite box didn't work in our room so we had no TV, the maintenance guy try to fix it with no luck. The front desk was very helpful. They charge you for everything in the room..snacks, water etc.and prices are pretty high so be aware not to touch anything in the room. The pool is shared by another hotel a block away, so you have to walk over to another hotel. They have valet parking but its like $35/ night. There are metered street parking between 9am and 3 am ($1.75/hr)with a 3 hr limit, what that means is that you can pay for 3 hours at a time max...after the 3 hrs you can pay again but you don't have to move your car. They give you free breakfast vouchers (included in the $20/day amenities fee) but you only get 2 vouchers/ room even though it was the four of us. you have to go to a nearby restaurant to use them. Overall it was a good experience, the location is great, close to the beach and everything else. Would definitely stay here again.
Genuine Hotels.com guest review
1 night family trip Aug 5, 2015
A Traveler
US
3.0 / 5Good
"Decent hotel"
Close to beach, includes 2 beach chairs, close to sister hotel with pool, includes a limited breakfast at a nearby restaurant, decent sized room, bed is comfy but didn't love the sheets, front desk didn't have wine opener but they were friendly, found another hotel that was almost the same price (because this hotel adds 22 a day during stay) while we were there and would have preferred to stay there
Genuine Expedia guest review
Other trip Aug 8, 2015
Amanda
US
4.0 / 5Excellent
"Satisfactory"
Everything was Up to standard, except for the parking availability, there wasn't any designated space for a 26 foot Box Truck.
Genuine Hotels.com guest review
1 night business trip Aug 3, 2015
Christian
US
5.0 / 5Outstanding
"Nice place, one block from.the beach"
Very nice clean place a few blocks away from.the night life and one block from the beach, rooms are nice and modern, the only thing missing is a lock on the bathroom door and an exhaust in the bathroom
Genuine Expedia guest review
Other trip Jul 31, 2015
Mike
US
3.0 / 5Good
"Nice hotel but a few things you should know"
No parking. Valet is $38 per night and it takes up to an hour to get your car. Closest parking is around $1.25/hr and it can be blocks away. Hotel room is updated and modern with stylish decor but rooms are small. There is no pool on site you must go to another hotel and use their pool. Overall loved the decor and feel of the actual hotel but will not be staying here again.
Genuine Expedia guest review
Other trip Jul 29, 2015
Hope
US
3.0 / 5Good
"Comfortable and clean in great location"
Staff at the front desk were not so helpful and very slow at check in. Room was very clean and comfortable, beds were fantastic. I was a bit disappointed to find that the pool is in fact in another hotel around the corner when the posting lead me to believe it was at SBH which makes it not quite as convenient. Good location otherwise with short walk to the beach and quick cab or 15 min walk to all the main restaurants and bars of south beach.
Genuine Expedia guest review
Other trip Jul 28, 2015
A Traveler
US
4.0 / 5Excellent
Really like staying there! Nice location, comfortable rooms and cute! I d def come back
Genuine Hotels.com guest review
7 night business trip Jul 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome"
Perfect place to stay
Genuine Hotels.com guest review
2 night romance trip Jul 21, 2015
A Traveler
US
3.0 / 5Good
"Subpar basic services, but great location"
Great location and nice enough staff. Poor air conditioning and no cold water, and staff was unable to solve problem or offer satisfactory solution during stay. My mother travelled across continents to meet for our one yearly reunion, last thing I expected was to repeatedly have to address basics like room temp and water temp.
Genuine Expedia guest review
Other trip Jul 23, 2015
Daniel
US
5.0 / 5Outstanding
"Johnathan is the best"
This hotel is perfect for people that want to be right in the center of everything. Breakfast was superb and the hotel staff was great‼️ Johnathan is a true gem of the hotel...he is very personable and made our stay very comfortable. We had a little snafu checking but Amanda fixed it right away‼️ Overall 10/10
Genuine Expedia guest review
Other trip Jul 14, 2015
Bree and Sherel
US
3.0 / 5Good
"Affordable hotel next to beach"
Hotel staff was very friendly and helped whenever we had an issue / if we needed anything. Hotel itself was pretty nice, and the room comfortable. Only thing is everyone failed to mention there's a security deposit that needs to be paid before checking in and that there's also going to be a $130 charge for using wifi and beach access lol which should be complimentary. Loved that it was very close to the beach though (about a block or two) and not very far from the nightlife either (about a $5-7 uber ride)
Genuine Expedia guest review
Other trip Jul 13, 2015
A Traveler
US
3.0 / 5Good
"Hotel looks urban but away from the action"
It was hard to find the hotel ...The whole hotel was very urban and different which was impressive but as soon as we walked into our room there were ants all throughout the room , especially where they keep the condiments to sell to people. The guy at the counter was very nice and we did tell him we had ants but even the next day , no one came to look about it until the day we left. Very disappointing but the best thing there was the bathroom/shower and the elevator . The hotel is within walking distance from everything but the action is way on 7th street and the hot is off of 21st street . Breakfast was very complimentary with few choices
Genuine Expedia guest review
Other trip Jul 2, 2015
Sheka
US
1.0 / 5Poor
"very poor experience. DO NOT STAY HERE."
I booked my hotel online and paid for it prior to going there. Hidden fees included $25/night for (hotel services)which the employees could not explain. No public parking. advertised breakfast and pool but failed to mention they both were located at a differnt hotel i had to walk to in order to use. My cable did not work my entire stay and couldnt be moved to another due due to non avalibility.
Genuine Hotels.com guest review
2 night trip Jun 28, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel"
Great hotel, wonderful amenities. Has everything that is needed. Bad thing that it doesn't have it's own pool and its own restaurant for breakfasts.
Genuine Expedia guest review
Other trip Jun 28, 2015
Roman
US
5.0 / 5Outstanding
"Great hotel near beach"
Hotel stay was great. It's exactly what it looks like on the Internet. Pleasant surprise. Friendly staff and excellent location in walking distance to central south beach.
Genuine Expedia guest review
Other trip Jun 26, 2015
Pam
US
4.0 / 5Excellent
"The South Beach Hotel"
This Hotel is very modern and beautiful. I feel like they target a younger crowd; the artwork features swaged out versions of dolls, action figures and vintage photos. When we walked in, we noticed there was some really strong perfume in the lobby and elevator, I'm not sure if it was something the hotel used or if it was left over from an individual. The staff was friendly and the rooms were clean. If you want to park, take a dip in the pool or enjoy the complimentary breakfast, you have to be willing to walk at least a block/block and a half because nothing is inside this hotel. Parking in the area is 3 hours max metered street parking, the only alternative being valet. If you're easily tempted you should probably request they remove the mini bar items; never have I ever seen a full sized bottle of patron in a hotel room.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for your stay and review. I'm glad to hear that you enjoyed our hotel and staff. We hope to welcome you again soon!
1 night family trip Jun 9, 2015
Shelby
US
5.0 / 5Outstanding
"Excellent service and friendly people"
Tank you Jonathan for all you help
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and review. I will pass along the kind words to Jonathan. We hope to welcome you again soon!
1 night trip May 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Hidden gem! Highly recommend it!"
Going back next month! Great little boutique hotel...New York feel to the room. Very clean, more spacious then the usual rooms at the beach, In the nicer side of South beach, by Lincoln Rd, museums and across the street from Mr Chows. Not much amenities however there is so much action in South beach we didn't miss that. It's very low key and no fuss or pretentiousness which I loved compared to the usual South beach attitude.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and review. I'm so glad to hear that you enjoyed our spacious rooms and location. We hope to welcome you again soon!
2 night romance trip May 30, 2015
Diana
US
5.0 / 5Outstanding
"Nice hotel close to beach"
Want to move down further though to be close to all the action. We were on 21st and all the fun was on 14 to 5th st
Genuine Expedia guest review
Other trip May 30, 2015
A Traveler
US
4.0 / 5Excellent
"Clean, near beach"
Overall good but wish had restaurant! Pool area way to small.
Genuine Expedia guest review
Other trip May 29, 2015
A Traveler
US
5.0 / 5Outstanding
"good size, good location"
Jonathan (front desk personal) remembered out name the entire weekend! He was the best. They had staff there 24hours. Great location. Can do a little better with accomadations....like a lil more free stuff to use and do. But its south beach....there is so much to do.
Genuine Expedia guest review
Other trip May 27, 2015
karina
US
4.0 / 5Excellent
"Quaint in South Beach"
Quaint hotel - small and cozy. The elevator and hallway decor are a little off-putting but the hotel room itself was very nice - comfortable, large rain shower and bathroom. It's a good 2 blocks from the beach, but you get 2 free beach chairs for the day so at least you don't have to carry much with you. The breakfast was sub-par --> I received a coupon for breakfast that was 'included' with my stay at the nearby restaurant, which was a choice of either juice or coffee (not both), and a choice of yogurt and granola, 1 waffle, 2 pancakes, or cereal. Not filling and cheap selections (I know it was free but it could have been a little more inclusive). Nice outdoor area. One issue is with the Valet - Hotels.com stated that the valet was $38 per night, but in actuality the hotel says that they charge you $38 as soon as the valet takes your car keys. Since there is no parking anywhere around there you pretty much have to pay it. In addition, the parking garage they take the car to is blocks away so you have to give them 20 minutes to get your car. Other than breakfast and the valet situation, the hotel was great. They even gave good recommendations for dinner and they hotel service staff knew the area very well.
Genuine Hotels.com guest review
1 night trip May 17, 2015
Laura
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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