All hotels in Miami Beach, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here236 21st St, Miami Beach, FL, 33139, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 278 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.8
  • Comfort
    3.9
  • Condition
    3.7
  • Neighborhood
    4.2
4.0 / 5Excellent
"Comfortable Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Well granted being that I'm on vacation my time spent in the room was very minimum. But when I came to lay myself to rest I was pleased. Clean room, working AC, working shower, and a working TV a girl cannot complain.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank your for your recent stay and review. We're thrilled that we were able to meet your expectations. We hope to see you soon!
Other trip Aug 27, 2014
kaygrl
US
5.0 / 5Outstanding
"Great Place and Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
SBH is a great hotel for a quick night. We arrived super early and they were very accommodating. They were able to stow away our bags, provide us with our daily breakfast vouchers and said that they will contact us once our room was ready. They were quick and prompt with getting our room. The staff is very friendly and helpful. The location of the hotel is right in the middle of SoBe and about 2 small blocks from the beach. Overall a great experience.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience! We are thrilled you enjoyed your time with us. We will be sure to pass along your kind words to the rest of the staff. We hope to see you again.
Other trip Aug 27, 2014
Shaun
US
5.0 / 5Outstanding
"Comfy and Nice room"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very comfy bed!!! Didn't like the fact the pool was not onsite. And you have to walk to the beach. No beach access from the hotel.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for taking the time to share your experince! We would like to apologize for the issue you faced with the pool however we aredelighted that you enjoyed your time with us. We hope to see you again.
1 night trip Aug 21, 2014
Denise
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Horrible hotel and horrible staff. Overcharge clean fee and we had to beg for clean towels and sheets.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience! We apolize we were unable to meet your expectation. We hope to welcome you back and show you a great stay.
Other trip Aug 23, 2014
A Traveler
US
2.0 / 5Fair
"Meh"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Trying to hard to be trendy. Fake modern blah. Not horrible but not great
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for taking the time to share your experince! We would like to apologize for the issues you faced while being our guest. We hope to welcome you back soon!
2 night business trip Aug 18, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very good hotel, located in the quietest area of South Beach. very friendly and bilingual staff, parking facilities at a reasonable price. the beach is nearby and the hotel has its own chairs, this newly remodeled and nicely decorated, the rooms are spacious and comfortable. The hotel has no pool but guests can use the facilities of the neighboring hotel apparently the same owners. the only problem was with breakfast included but is not in the hotel but a restaurant which is just around the corner and is very small so you have to wait long to be served, in fact we prefer breakfast elsewhere.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your visit and sharing your experience! We are pleased that you had a good visit. We apologize over the inconvenience with breakfast. We look forward to seeing you again!
Other trip Aug 21, 2014
jose
US
4.0 / 5Excellent
"just off the strip, great little oasis"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
great location and very friendly staff. Will stay again and recommend highly
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for taking the time to share your experience We are very pleased that your trip was a success and that the staff was accomodating. We hope to see you soon!
2 night trip Aug 13, 2014
Craig Strange
US
5.0 / 5Outstanding
"Loved staying here"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, most comfortable bed EVER! Staff were very helpful. Breakfast was yum, free beach chairs were awesome and the pool was super to just chill at. Would recommend it to anyone looking for some quiet relaxation.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and review. We are so happy to hear that our hotel met all of your expectations. We hope to see you soon!
Other trip Aug 12, 2014
A Traveler
US
5.0 / 5Outstanding
"A+++++"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Awesome hotel! Very clean and comfy. I really enjoyed my time here.The guys at the reception were very nice and kind. I will come back again for sure.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for sharing your feedback with us! We are pleased that you enjoyed your time and we will make sure to pass along your kind words to the front desk. We hope to welcome you back!
1 night trip Aug 3, 2014
David G.
US
1.0 / 5Poor
"No deal! No resort! Not on beach! Paid extra!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    -
It is not a resort as stated it's a nice hotel 3 blocks from beach. Not happy .
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for sharing your feedback with us! I apologize for the challenges that you faced while being our guest. We hope that you will return in the future and give us another chance as the hotel has had many improvements since your last stay including our own private beach one block from the hotel!
Other trip Aug 8, 2014
Not a resort
US
4.0 / 5Excellent
"First time in South Beach"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was my first time in Miami and my stay at SBH was amazing. Great staff, clean room and walking distance from everything! I would def stay again!
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and review. We're happy we were able to meet your expectations. We hope to see you soon!
Other trip Aug 5, 2014
A Traveler
US
2.0 / 5Fair
"Close walking distance to beach"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Terrible maid services, did not clean rooms everyday or empty trash. Had to call to clean rooms. No extra toilet paper of towels.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you sharing your experience! We would like to apologize over the issues you faced while being our guest. We wish to welcome you back and show you a pleasant stay.
Other trip Aug 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel and excellent service.. very near to the beach and malls
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience! We are happy that the location and service was able to meet your expectations. We hope to see you soon.
Other trip Jul 30, 2014
Fernando
US
4.0 / 5Excellent
"Different but realy Nice!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Old hotel with a nice renovation, our room was realy nicely renovated and clean. Mini bar, cosy bed and nice rainy shower! The staff was realy nice, the breakfast is to the next door restaurant and good! Great top roof pool, but to the hotel next door as well! Very close to every thing, beach, restaurant, bar and shop!
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for sharing with us! We are pleased to hear you liked the renovations and thrilled that the staff was helpful. We hope to welcome you home again!
Other trip Jul 29, 2014
stefan
US
4.0 / 5Excellent
"Beds too little and not a free breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
I enjoyed the stay at SBH. The locatilon for the price was great. Able to walk to most functions. The staff was outstanding. Closeness to the ocean also great. My complaints are that the beds are too small for two people to sleep in and the so-called free breakfast was actually only one breakfast item. You get pancakes OR eggs OR potatoes OR waffles. JUST ONE ITEM. You do get coffee or tea or juice. We didn't even attempt to use the 15% off dinner tickets. The breakfast food did not taste that good. I thought previews I read said parking was free. But it was an extra $35 per night. The parking was one of the main reasons I choose SBH.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and review. We're so happy to hear that you enjoyed your stay. Thank you for your honest review as we are always looking for ways to better improve. We hope to see you again sometime soon!
3 night trip Jul 23, 2014
Carolyn
US
4.0 / 5Excellent
"Great stay at SBH!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Clean, quiet, great staff, and can't beat the location. Will be back!
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for your feedback! We are ecstatic that we were able to meet your expectations. We hope to welcome you back soon.
5 night business trip Jul 17, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel itself is just ok. The rooms were very nice. It seemed like they had lots of options for food and beverages in the room but wanted to overcharge for them. There is a lot of construction in that area. Also, we were not impressed with the service at they orange blossom for the morning breakfast.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for taking the time to share your experience! We are pleased that you liked the rooms but we would like to apologize for the construction. We are pleased to say that construction is no longer taking place. We would love to welcome you back and show you the renovations.
1 night romance trip Jul 16, 2014
Nick
US
2.0 / 5Fair
"FYI"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel rooms are not what they appear to be online.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience! We would like to apologize if you felt misled with our website. We would like to welcome you back.
Other trip Jul 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice place grave sevice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was only one night But it was Quite and a great place to rest
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and review. We're happy that you enjoyed your stay. We hope to see you soon!
Other trip Jul 17, 2014
vacation
US
4.0 / 5Excellent
"Hidden Gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was great. The only problem we had that the a/c didn't work in our room. We left to the beach and came back and the room was really hot. They came to reset it and it didn't work. So after a while they moved us from the room to another one. That room was as nice as the other one if not better. TV and satellite were on point. The location is fantastic as well. The beach is just a walk across The only really bad thing is the parking. The garage is behind the hotel and you have to walk to it to get your car. You can't call for it and it's as expensive as valet service. It also does not belong to the hotel. It's a commercial garage so you have to wait for other cars before you can get yours. But parking is prime in South Beach as well. You can park on the street but good luck finding one. Overall, it was a good experience. Would stay again for the right price.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for taking the time to share your experience! We would like to apologize for the a/c issues you faced while being our guest but we are pleased to hear that front desk was able to assist you. We are thrilled you had a good experience and we hope to welcome you back soon!
1 night family trip Jul 11, 2014
Rafael
US
5.0 / 5Outstanding
"The rooms at SBH in Miami Fl"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I enjoyed the view from my windows and the space we had in the room
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your visit and sharing your experience with us! We are delighted you had a great time and enjoyed the space in the room. We hope to welcome you back.
Other trip Jul 17, 2014
Crystal
US
3.0 / 5Good
"Nice hotel; some amenities are exaggerated"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Overall an ok stay. There were no wash clothes available; they gave us hand towels two nights in a row. You have to walk to an outside restaurant for complimentary breakfast with no free refills. The "rooftop" pool is located in another building and you have to go a distance to the beach. Not close enough to have an ID or money for a quic drink. Not worth the price with dust all over the items on dresser for purchase.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience with us! We would like to apologize for not being able to exceed your expectations. Please know we are taking this review and looking for ways to improve. We hope to see you again!
Other trip Jul 14, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel was nice and peaceful."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Service and room was great, besides the problem with our AC. Our unit stopped blowing cool air, and they were not able to fix it. But the staff was nice enough to offer us another room and refunded some of our money back. Nice play to stay though!!
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for sharing your feedback! We apologize over the issues you faced while being our guest but we are delighted the staff was able to accommodate you. We hope to see you again!
2 night trip with friends Jul 4, 2014
A Traveler
US
2.0 / 5Fair
"Live and learn, next time just won't book here"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Wasn't absolutely horrible, but it was definitely not a great or even good stay. But again, I've seen worse, and I've seen better, just another learning experience for my next Miami visit.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience! We apologize for the less than perfect stay you had with us. We hope to welcome you again and exceed your expectations.
4 night trip with friends Jul 3, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Front desk and first impressions were awesome! Very friendly and helpful. The rooms were comfortable, and had everything you might need. Loved the entire stay, and would stay here again in a heart beat.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience! We are elated that your trip was an overall success. We will pass along your kind words to the front desk. We hope to see you soon!
1 night trip Jul 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to the beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel staff was very welcoming, and helpful. The rooms and hotel lounge were kept clean.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and review. We're happy that our clean rooms and hotel lounge met your expectations. We hope to see you some time soon!
Other trip Jul 7, 2014
A Traveler
US
3.0 / 5Good
"Be aware of additional fees and no parking"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Be aware of additional fees and no parking!!
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience! We apologize over the issues you faced with the parking, we do offer valet service to all of our guest with the option of charging it to the room account. We hope to see you again!
3 night trip Jun 29, 2014
Jose E
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Not too bad location but our room had ants all over and we wereup on the second floor.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience! We apologize over the inconvenience you faced while staying with us. We hope to welcome you back.
2 night trip with friends Jun 21, 2014
A Traveler
US
2.0 / 5Fair
"Don't believe the pictures you see"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
There is no pool. There is no gym. Hotel still needs lots of renovations. Maintenance is always working on something...beginning at 6am!! So don't bother trying to sleep in. Walls are paper thin, we could hear the entire conversation of the ppl next door. Every time we use the shower there would be more mosquitos and small black bugs that would come up thru drain. Housekeeping must not know how to sweep or vacuum because our room never was swept or vacuumed entire 4 days we were there. Only 1 nice girl at front desk the other was rude and acted as if we were bothering her if e asked for anything. There is some musty smell in the hotel that never goes away. It's awful. Overall would NEVER stay here again. Overpriced and definitely not a 3 star hotel. Save your money...Stay somewhere else. With amenities..there are none here.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for sharing your feedback with us. I apologize for the challenges that you faced while being our guest. We are happy to announce that the renovations have been completed and our guests now have pool access included at the rooftop of the Rivera Hotel behind us. We hope you will return in the future to see all the improvements that have been made!
Other trip Jul 1, 2014
KC
US
3.0 / 5Good
"Condition and Maintenance"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
I made reservations for a king size bed over a month for this trip. The AC did not work for hours until they moved me to a different room. They did not have a king size bed room available so I was moved to a two standard size bed room. Also had ants in the bathroom.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for taking the time of to share your experience. I apologize for the issues you encountered while staying with us. We hope to see you in the future to be able to exceed your expectations.
2 night trip Jun 22, 2014
John
US
5.0 / 5Outstanding
"Hotel was great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
SBH was in walking distant to all the cool places so it was easy to explore and find new places to try. It was across the street from the beach but the best is the roof top pool. It was the perfect place to relax and cool off. The staff were all so nice and fun to see everyday! I would definitely stay there again.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and review. We're thrilled to hear that you were able to explore areas nearby and that you enjoyed your stay. We hope to welcome you again sometime soon!
Other trip Jun 24, 2014
A Traveler
US
4.0 / 5Excellent
"Quaint hotel close to south beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We arrived a few hours earlier than check in and were very pleased to be allowed to check in at that time after a 20 hour trip. The staff was great and very helpful. The site should tell you that the rooftop pool is not at SBH but in a "sister" hotel. And the free breakfast was great but also not located in hotel. There is no parking so paying 35 to park didn't seem too bad. We did not get any rest however due to the people above us and beside us.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and review. We're so happy that you enjoyed your stay and we were able to meet your expectations. We hope to welcome you again sometime soon!
Other trip Jun 24, 2014
jennifer
US
3.0 / 5Good
"Looks better in photos"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
I wondered why it was only $95/night, but booked it anyway. Hallways were stinky and very dirty. They say this is a " boutique" hotel, but really, it has just been painted white to appear modern. The only good thing was the shower head was a 'rain' shower, so that was nice, but otherwise, the toilet didn't flush well, and the room temp couldnt be adjusted - it was set on 70 degrees, but it felt more like 80. Also, there was only 1 poor girl working at the front desk, and she was over-worked, always had a line of people checking in, asking questions, etc. Oh, one other thing -- our room had 2 photos of Teenage Mutant Ninja Turtles above the beds. Also was very disappointed when I realized I booked 5 nights instead of the ONE night that I actually wanted, and was told that they could only refund me 3 of the nights.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for sharing your feedback with us. I apologize for the challenges that you faced while being our guest. We are happy to annouce that we have completed our renovations in the guest rooms as well as the courtyard area. We also have a restaurant opening up in the lobby within the next couple of months. We hope you will return in the future to see our improvements!
Other trip Jun 22, 2014
Michelle
US
2.0 / 5Fair
"Another tourist trap in Miami Beach"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I stayed at the SBH for 3 nights. It was really expensive and definitely not worth the price. They wanted to give me a room right next to the reception, so that I can stay up all night with the noises. After some complaints, they gave me a different room, which was only a little farther from the reception. The room was small, noisy, and not cleaned well. I will definitely never come back to this place.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your review. I apologize for the challenges that you faced while being our guest. As a boutique hotel our rooms are a standard size for the MIami Beach area. We do offer Junior Suites which are more spacious if you prefer a larger room on the Corner. We hope you will return in the future and try one of our Junior Suites, Im positive the space will be one that you will enjoy!
Other trip Jun 17, 2014
simon
US
3.0 / 5Good
"great place to stay for cheap money"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was a little out of the way but it was nice and quiet 10 minute walk downtown can ask for anything more
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for taking the time to give us your feedback. We're thrilled to hear you enjoyed your stay. We hope to welcome you again soon!
Other trip Jun 15, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Cleaners didnt bother to change sheets prior n during my stay. Cleaners turned my towel inside out instead of providing me with a new one.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for sharing your feedback with us. I apologize for the challenges that you faced while being our guest. We have brought this to the attention of the Housekeepers and can assure you that this was a mistake that will not happen again. We hope you will return in the future to see the improvements that we have made!
Other trip Jun 6, 2014
A Traveler
US
4.0 / 5Excellent
"recommended"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was very good except parking because of south beach location. Very close to the beach and services were excellent. Highly recommended.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for your feedback and for taking the time to share your experience! We are glad that our location was a key element to your vacation and even more delighted to hear that the services provided met expectations. We hope to see you in the future!
1 night trip Jun 1, 2014
A Traveler
US
3.0 / 5Good
"Decent experience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Was very pleased with hotel and the location. Room was nice enough, but shower temperature could've been a little hotter. There's a parking deck nearby, but it's a tad pricey. And be ready for extra, daily fees separate from the actual cost of the room. It still ended up being cheaper than most South Beach hotels and overall the experience was a good one. I would stay there again.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for your feedback and for taking the time to share your experience! I apologize for the issues with the parking situation and I would like clarify the daily fee. The Service Fee is a daily charge of $20 plus tax which covers your Beach Chairs, Breakfast, Wifi and Pool Access. I am glad you had a good time and I look forward to welcoming you back soon!
2 night trip May 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Relax Stay can't complain
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you sharing your feedback with us! We are delighted that you enjoyed your time wityh us. We hope to see you in the future!
3 night trip May 25, 2014
Devin
US
4.0 / 5Excellent
"Nice Hotel but..."
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Bad cleaniness staff. But its really close to the beach and has a lot of facilities than others
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your feedback! We are happy to see that you enjoyed our location and amenities. However we are sorry to hear that the Housekeeping Staff did not live up to your expectations. We hope you will return in the future!
Other trip May 27, 2014
Iliana
US
4.0 / 5Excellent
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Couldn't have been happier! Looked just as it did ok the reviews and photos online, didn't spend all that much time in the hotel but when j did I was not upset.
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience wiht us! We are delighted that we met your expectations. We hope to welcome you back in the future!
1 night trip May 14, 2014
A Traveler
US
4.0 / 5Excellent
"Amazing hotel staff and one block from beach!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff were simply amazing. Anything we needed- extra towels, cups, etc. they were prompt in delivering it immediately. Although our room was not ready upon arrival, it only took 30 minutes and when we got back to the room, our luggage was already placed in the room. Breakfast was around the corner at a neighboring restaurant and delicious. The only thing that was odd was that no wash cloths or hand soaps were provided or available when requested. Wireless was easy to access and the pool access at the neighboring hotel was beautiful and easy! On the last day, the front desk had a cab waiting for us to get back to the airport. Definitely will look to stay here again.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay. Your honest feedback is appreciated as we are always looking for ways to better improve. We hope to welcome you again soon!
Other trip May 15, 2014
Chanelle
US
4.0 / 5Excellent
"Close to beach and other good sights, overall good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Upon arrival hotel looks nice. My girlfriend and I arrived at night so the hotel was lit up beautifully with a fountain out front. There was outside seating and a smoking area since there was strict no smoking rules inside. The front desk attendant was welcoming and helpful. We were not pleased when we learned upon checking in that an additional $300 was needed for other fees and insurance for the room. It was kind of upsetting that we were not told this before or after booking. The girl helping us was very good with providing details on their policy and understood our frustration. She informed us that the funds would be released after check out providing the room was in decent order. The room was clean and the bathroom was clean. Full mini bar and snacks were there although we didn't opt to spend $5 for Skittles. Front desk attendant Omar was great. We partied late a few nights in a row not getting in til 4am and he was always there with a greeting and smile. He also told us about good restaurants and some areas we should check out. My only issue was with knats and the room view. After showers knats appeared here and there. No big deal but kind of annoying. Also, the room I had on the first floor was literally a view of a wall with some old palm tree leaves and old grass on the ground. Didn't bother us much because we were really only in the room to sleep, shower, and change. Don't expect a view if you're on the first floor. Walking distance to sights. GREAT LOCATION!
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for sharing your feedback with us! We are happy to hear that you enjoyed the location of the hotel and the friendly staff! Omar is thankful for your review and wanted to say thank you! We hope to welcome you home again soon!
Other trip May 14, 2014
Chanelle
US
4.0 / 5Excellent
"Great hotel. Comfy room and nice location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
One of the better hotels I've stayed at. neat and tidy rooms. beds were big and comfy
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and review. We are thrilled to hear you enjoyed our rooms and comfy beds. We hope to welcome you again some time soon!
Other trip May 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Staff was Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The Hotel Staff here was amazing. They went above my expectations. We arrived early and they offered us to lounge by the pool or the beach while we waited for our room to be cleaned.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and review. We are so happy that we were able to meet all of your expectations and you had a great stay. We hope to welcome you again some time soon!
Other trip May 13, 2014
A Traveler
US
3.0 / 5Good
"Read the fine print."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Over all, the hotel is clean and in a great location, near shopping and beaches. Cons were the $35.00/day parking, and a $20.00 cleaning fee. I only stayed one night, so I can't say is it is per day or per stay. The front desk staff were extremely helpful, warm and kind. Because of them, I would stay there again, but would take a shuttle from the airport and use public transportation to avoid charges and traffic in general.
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and taking the time to leave a review. We're glad that you enjoyed your stay. I think there was a misunderstanding. There is a standard service fee of $22.60 a night which is not a cleaning fee. We hope to welcome you again soon!
Other trip May 7, 2014
Jim
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A block and a half from the beach, roof top pool, friendly staff, free breakfast, a good size room and very modern, I would go again!!!
Genuine Expedia guest review
Response by SBH South Beach Hotel
Thank you for your recent stay and feedback. We're happy to hear that our beach, roof top pool, friendly staff and breakfast met your expectations. We hope to welcome you again sometime soon!
Other trip May 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Will return!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The front desk manager, with the amazing tattoo on his arm, was amazing. He bent over backwards to get us checked in, held our bags and carried to the room. In the morning, we were given chair coupons for beach chairs that saved us $20. The breakfast next door was spot on, and the restaurant itself was perfect. The walls are a bit thin, so you can hear loud noises, but this isn't a hotel for someone who wants to sleep at 10pm!! We will definitely be back!!
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience! I am ecstatic to hear that your trip was a success and that you enjoyed the amenities. I will make sure Omar receives your kind words. We hope to see you soon.
1 night trip Apr 21, 2014
Jim
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
They were so mamy surcharges
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for sharing your feedback with us! I apologize for the challenges that you faced while being our guest. The Service Fee is a daily charge of $20 plus tax which covers your Beach Chairs, Breakfast, Wifi and Pool Access.
3 night trip Apr 22, 2014
Jomar
US
5.0 / 5Outstanding
"our stay at hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really loved this place, The staff was great and room was excellent for price. shower rain head was nice too. really liked that they gave breakfast each morning and was complimentary and was really nice
Genuine Hotels.com guest review
Response by SBH South Beach Hotel
Thank you for sharing your experience! We are thrilled to hear that you enjoyed being our guest and I will pass along your kind words to the rest of the staff. We hope to see you in the future.
1 night trip Apr 24, 2014
jean
US
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