"Beautiful California Hotel"
There was a hiccup with our room at first concerning readiness and cleanliness, however, the staff at the hotel covered our room upgrade at no extra cost. The staff was friendly, courteous and professional. The grounds were beautiful and the spa was also very nice. There are valet fees not included in the resort fee or when booking on hotels.com so […] add another 25.00 a day to your costs. Beautiful hotel. Read moreGenuine Hotels.com guest review
Response by Estancia La Jolla Hotel & Spa Thank you so much for your review. We appreciate your kind comments about our beautiful grounds and spa. I'm sorry for your arrival experience, though I am glad we were able to make it right.
"Quaint and Lovely"
Wonderful property! The food is not to miss at Mustangs and Burros such a lovely vibe. Service has a very friendly touch everyone smiles and seems to enjoy working at the hotel. Spa was great!Genuine Hotels.com guest review
Response by Estancia La Jolla Hotel & Spa Thank you for the fantastic review. We are so happy to hear that you enjoyed the food and service at Mustangs & Burros. The restaurant team is truly outstanding. We are also glad that you had a nice trip to The Spa.
"Beautiful grounds and great rooms"
It was a lovely hotel, and enjoyed being on the property. The best of all were the great and very nice staff. I could have lounged at the hotel the whole time without feeling the need to leave to the city. It was walking distance to the beach, paragliding cliff and best of all right next door to the Salk Institute designed by the world renowned architect, […] Louis Kahn. Read moreGenuine Hotels.com guest review
The hotel is a beautiful hacienda style hotel with amazing grounds. My husband and I felt transported to another time and place and we were able to relax. We did have two issues: the bathroom shower walls had mildew, and when I tried to add another night they told me I would have to change rooms. When I contacted them to make the change they told me […] I could stay in the room for an additional $25.00. We had a good time in spite of the issues. The valet/bell staff went above and beyond every time we spoke to them and there was a bartender at the pool that made the best spicy bloody mary I have ever had. Read moreGenuine Hotels.com guest review
Resort property close to many attractions. Spanish villa style that is an amazing backdrop to a great hotel.Genuine Hotels.com guest review
Wonderful weekend getaway. The only negative was that an abundance of children overtook the pool area and disrupted the quiet, spa-like ambiance. There were several weddings taking place on site which might have led to this. Otherwise it was near perfectGenuine Hotels.com guest review
"Not for singles or couples looking to relax"
This hotel is unquestionably nice and the staff was friendly, which is what I expect when I pay a room rate of about $250 plus $22 resort fee per day plus $25 parking per day plus taxes. However, my fiance and I very much did not enjoy the fact that you simply could not spend time by the pool without approximately 30 children canon-balling into the […] pool and jacuzzi and screaming and shrieking. This is so despite the fact that the hotel placed a sign saying kids under 14 are not allowed in the jacuzzi. The staff did not enforce the rule so the kids had free reign. If you try to come later and avoid the kids, the pool area closes at 10 pm and you can't enjoy the jacuzzi and beautiful fireplace in peace and quiet without being kicked out by security. The hotel is several miles away from La Jolla village but the drive is very easy and without traffic. Overall, I would rate the hotel as only satisfactory given how many kids were there, only one pool and jacuzzi area (and therefore no separation at all from the kids), and the very mediocre restaurant. Read moreGenuine Hotels.com guest review
Response by Estancia La Jolla Hotel & Spa Thank you so much for taking the time to post a review and for your kind words about our overall service and product. However, we are very sorry about your experience at the pool. I have shared your feedback with the Operations Team and I know we are revisiting policies and procedures to better manage the pool experience on busy weekends. Thank you again.
Thought it was great. Our first room was next to a room where work was being done and very noisy. When Sean brought our luggage he immediately called the front desk for us and had them reassign us to a room that was very quiet. That was a great gesture on his part to go the extra mile for us.Genuine Hotels.com guest review
We had an amazing stay and the hotel is beautiful. The rooms are a bit small and our AC did not work and they could not seem to fix it.Genuine Hotels.com guest review
Response by Estancia La Jolla Hotel & Spa Thank you for the 4-Star Review. We are very sorry about the A/C and have alerted our Engineering Team. They will certainly investigate the issue further. We are very happy to hear that despite the A/C not working you had an amazing stay. We hope to welcome you back.
"good location, awesome hotel, horrible valet setup"
Everything was excellent except like the other reviews staited, the noise from the floors above was a bit much but still doable, just weird that everything was so perfect but they forgot to insulate the ceilings... other than that everything was perfect except the valet, we were not aware that it was a valet only property and its a $25 a day fee for […] the service plus tips, from the minute we arrived it was horrible... totally unprofessional, demanding and confrontational for no reason except something they rambled off about fire code and how we werent aloud to hold our own keys even for a moment to walk in to check in, awful experience, their was one kid (sean) who was exceptional the other 4 or 5 we had threatened to ruin everyday, had a great time other than everytime we needed access to our car, when we checked out they would not let us use a cart out front to go to our room without a valet guy but said it would be at least a 20 minute wait to get somebody there although the carts were not being used just sitting there, so after multiple trips up and down stairs with ice chests and luggage and a full body sweaty workout right after the hottub... When you go on a getaway the last thing you want is confrontation or anxiety and especially grueling work. In their defense it was not the place just the kids out front. George @ the front desk was incredible and also a hotel mngr Aarron was exceptional and tried to compensate us to make everything right. Thanks Aarron Read moreGenuine Hotels.com guest review
The property itself is beautiful and the service was great. However, I do have two complaints. 1. The A/C in the room was very loud. 2. The WiFi was very slow. Also, although the food was good and the service was great, the quality of the food at Mustangs and Adobe was not at up to par with our expectations given the price. Having said this, the […] property, the pool area and the gardens were beautiful and lovely. We enjoyed our stay very much and had a restful time at Estancia. Read moreGenuine Hotels.com guest review
Response by Estancia La Jolla Hotel & Spa Thank you for the feedback, this is very helpful and helps our team become better. I have good news regarding WiFi- we just completed the last phase of enhancing and increasing our bandwidth. If we are lucky enough to welcome you back again, you will certainly notice a difference. We are happy that you enjoyed the pool and our award-winning landscaping.
Best $200 room/hotel I have experienced. Got it for about $190 plus tax and was very pleased.Genuine Hotels.com guest review
Response by Estancia La Jolla Hotel & Spa Thank you so much for taking the time to post a rating and review. We hope to welcome you back soon.
I go here evey year with my family and we always have a wonderful time! The grounds are beautiful, the rooms clean and the hotel is very family friendly. We always meet wonderful people here too. It is a great getaway for couple or families. You won't be disappointed!Genuine Hotels.com guest review
"Nice and expensive"
Has a very nice location, quiet and beautiful. Easy to access to UCSD and highway 5. Staff are kind, but you need to ask to get what you need. Parking is expensive, service fee is not cheap too.Genuine Expedia guest review
"We loved everything about it."
Loved the location and the beautiful grounds. The staff was great too. Diego at the front desk was so helpful. We asked how to get to Blacks Beach. He was so helpful. Loved this place. can't wait to go back.Genuine Expedia guest review
"Nice hotel in a good location"
Nice hotel in a good location. Good breakfast. Do not recommend the valet parking. Valid option for families. Nice garden and pool.Genuine Expedia guest review
"Beautiful romantic retreat!"
I found this hotel through a Trip Adviser search and after reading through many favorable reviews booked a one night stay for my husband and I's anniversary. What a beautiful property! Ownership clearly takes great pride in the condition of the building, guest rooms and extensive gardens. Valet staff was alert, responsive and accommodating. Front desk […] staff was courteous and efficient checking us in early and taking the time to explain the properties many amenities. Our guest room overlooking the courtyard was charming and comfortable. I was thoroughly pleased with our choice of hotel and cannot wait to be a guest again in the future! Read moreGenuine Expedia guest review
Response by Estancia La Jolla Hotel & Spa What a wonderful review! Thank you so much for taking the time to post your feedback. We are so glad that you enjoyed your stay and we look forward to welcoming you back.
"Terrible spa experience"
Room was comfortable & meals were good. Staff was great with one exception, the receptionist at the spa. From the start she was unhelpful & unaccommodating. We went to use the spa on Saturday early evening & were told it was unavailable for spa use for the rest of the day, because she didn't want to overcrowd clients with booked services. Also, the […] next day was unavailable unless we booked a service, (not what we were told when checking in). The front desk said spa use was $15 a day or free with services. After sitting by the pool & not seeing anyone go in or out for about an hour we went back in. Eventually, she said we could use the steam room & jacuzzi but there were no lockers available. When we went in there was nobody in the men's or women's side, either locker room or the coed area. Also, there were plenty of lockers open. Going to the spa just left completely irritated & upset. What a terrible experience. Read moreGenuine Expedia guest review
Response by Estancia La Jolla Hotel & Spa Thank you for taking the time to provide feedback regarding your recent stay. I'm very sorry that your experience was less than pleasant, though I'm happy to hear that you were finally able to enjoy the steam room and whirlpool. The Spa certainly tries to give priority for day passes to hotel guests, though access is based upon availability and weekends are indeed our busiest time. I hope you enjoyed the rest of your stay.
"Beautiful Garden Surroundings!"
Very nice hotel with a beautiful garden setting. Rooms are a bit small but comfortable. Two drawbacks the wireless internet was very spotty, not working most of the time in the room, and you only have the option of valet parking.Genuine Expedia guest review
Response by Estancia La Jolla Hotel & Spa Thank you for taking the time to post a review. We are glad to hear that you enjoyed your stay. With regard to the internet- I'm happy to report we have a major bandwidth upgrade scheduled for next week! We hope to welcome you back soon.
Great relaxing hotel/spa for business or pleasure. Highly recommend.Genuine Hotels.com guest review
Loved it! Will be back.Genuine Hotels.com guest review
Response by Estancia La Jolla Hotel & Spa Thank you for choosing Estancia La Jolla Hotel & Spa, we are happy to hear that you will return to the hotel. We look forward to welcoming you back. Thank you for your wonderful feedback!
Beautifully landscaped, sprawling hotel. Beautiful room, nice spa. Nice pool area wih jacuzzi and fireplace. Valets were wonderful. Pretty pricey for no ocean view though. Downside is if you didn't know you were so close to the ocean, you wouldn't know.Genuine Hotels.com guest review
Response by Estancia La Jolla Hotel & Spa Thank you for posting a review. We are glad that you enjoyed your stay and the spa. We appreciate your comments on the valet team. I hope you found a few of the many walking paths that provide excellent ocean views, please do not hesitate to ask for a map next time you stay with us. Thank you again for choosing Estancia La Jolla Hotel & Spa.
We enjoyed our stay overall. We enjoyed our room and our amenities.Genuine Hotels.com guest review
Response by Estancia La Jolla Hotel & Spa We are so glad you chose to celebrate Valentine's Day with us. We are glad that you enjoyed your stay and hope to welcome you back soon. Thank you for taking the time to post a review.
"just ok this time"
the food service was terrible, as well as the food! there was an odor around the area we stayed that smelled like sewer. for 25.00 a day to park a car the valet service was extremely slow. the pool area is nice but the wait staff for food and drinks were the worst. just saying!!Genuine Hotels.com guest review
"Great hotel for a weekend getaway!"
This hotel is located just a little ways from the beach, local college, business district, and mall. Very comfortable place to stay and is very quiet.Genuine Expedia guest review
"Fantastic Hotel !"
Very happy about this hotel. We had a party in the courtyard the night we arrived although we requested a room with minimal noise. They acted right away offered to move us and then when we decided to stay , because the party was over by 9 pm they waved the the resort fees ! Excellent service !Genuine Hotels.com guest review
Response by Estancia La Jolla Hotel & Spa Thank you for choosing Estancia La Jolla Hotel & Spa and thank you for taking the time to post such a great review. We hope to welcome you back soon.
First time was on business a few years ago, this time on vacation with hard- to- please wife. She loved it! Dinner on Sunday night wasn't great, but breakfast service next morning made up for it.Genuine Hotels.com guest review
Response by Estancia La Jolla Hotel & Spa Thank you so much for taking the time to post a review. We are glad that you enjoyed breakfast and will be sure to share your feedback with Chef and her team. We hope to welcome you and your wife back to the hotel again very soon.
"Estancia exceeded our expectations"
Our visit to Estancia La Jolla was awesome. The staff we very friendly and helpful, and the hotel itself was beautiful. We would definitely go back.Genuine Expedia guest review
Hotel is in an excellent location, in the La Jolla area, across from UCSD. Hotel setting is quiet with lots of trees. There is no easy beach access. Closest beach is 10 min by car south to La Jolla shores. Staff is excellent. Very prompt and courteous service. Maintenance staff went extra mile to help us locate a fridge and microwave for use in our […] room, when supposedly front desk said none was available. Fridge in the room is not a real fridge and won't keep milk. Only down side to hotel is parking option is only valet, which is an extra daily charge. Otherwise would stay at this location again. Read moreGenuine Hotels.com guest review
"Great Romantic Get Away for us locals"
Loved the Hotel, but found the restaurant frustrating. At breakfast there were long waits while dirty tables sat empty. Instead of keeping more people on hand for the Holidays, they seemed really short staffed, as if they had a skeleton crew. We also went to bar restaurant after check=in and there was only one waitress. Many people were checking in […] and going for food after. I found it strange since the waitress said that they didn't expect so many people to come at that time. It was New Year's Eve Day and the Hotel said they were filled. They should have been prepared for it. Other than that, it was a great stay, hotel employees went out of their way to be cordial & helpful. I would go back!! Read moreGenuine Hotels.com guest review
"sun for a week in SD"
my wife and I took a break from the cold north of Montana to enjoy some sun while continuing some work projects. we have stayed at the estancia on multiple occasions in the past. the estancia is quiet and located within reach of some of our favorite places to visit- la jolla shores, the cove, and the UTC area. the room was comfortable and well kept. […] the gym and pool area were also well cared for, although, the gym area could be bigger and include a few more free weights and places to do mat based exercises - so, functional but not great. only a single hot tub area - which was always simmering with multiple families. the staff in general were very nice and polite. in particular, the car valet was fantastic - as usual- efficient and courteous to a fault. one issue we did have this time around - our room was not made up in a timely fashion on any of the days we stayed this time. in fact, several times we came back after 2 pm to find the room was still un-serviced. we called to bring this matter to the house keeping staff to no avail- we still didn't get timely service. overall, nice quiet hotel we would stay at again. Read moreGenuine Expedia guest review
Truly a fine hotel in the Torrey Pines area outside San Diego near La Jolla. Price of hotel room along with extra fees, though, places a damper on overall rating. There are unusually long walks from lobby to rooms, few plugs for today's electronic-based living, yet comfy robes. Priced fairly this would by a very top recommendation.Genuine Expedia guest review
"A great overall experience"
The service, the food, the grounds, the rooms - all were top notch. The staff all had very positive attitudes.Genuine Hotels.com guest review
Grounds are beautiful. Room, clean and spacious. Staff, very friendly.Genuine Expedia guest review
"Beautiful setting, not well run hotel"
We had a 1 night stay at the hotel over Thanksgiving holiday. Front desk staff extremely welcoming, including a glass of sparkling wine. Difficult finding your way around the hotel - does not have sufficient signage. Rooms are very nice, comfortable beds and heavenly bathrobes. Unfortunately we did not have hot water for our morning showers (staff indicated […] they would send someone right away, never received a call back, no-one came). We later learned there was an interruption in water due to nearby construction. Breakfast experience...waited half hour for indoor table (not a big deal, busy morning) however after 40 minutes waiting for food...we asked for our waiter who did not seem to recognize he was serving tables their food and ours was not to be seen. We learned that our order had been misplaced in the kitchen. Asked for restaurant manager who "comped our meals." Regardless, breakfast became a several hour affair forcing us to change our plans for the day. When I asked, hotel did also compensate us for the inconvenience for the room. No-one volunteered, I asked to be compensated. Staff and management are very pleasant and did voice concern and dismay--- in such a beautiful setting, you wish it was a better run hotel as the locale is convenient and one could easliy imagine it being a place you would want to return to..Hope they get their act together. Read moreGenuine Expedia guest review
"Estancia La Jolla overnight"
Loved this little hotel! Such a nice surprise! Great food and amazing places to walk, relax and more. Friendly staff and very conveniently located. Can't wait to come back and try the spa. Great venue for a wedding or get together! Charming and intimate. 4.5 Stars!Genuine Hotels.com guest review
"Hotel and SPA?"
The hotel is lovely. The valets parking our cars are absolutely top notch- how they remember each and every person's name AND their car is beyond me. Food in the restaurants was exceptional. One problem- when I booked the room, I did so with the expectation that there was a spa. I was told on my first day there that the spa would be closed for the following […] 2 days for a photo shoot. Had I known this, I would have booked elsewhere. The guest should always be told if a major feature of the hotel will not be available- hotel and spa, sort of important to say, hey, no spa right now! Read moreGenuine Hotels.com guest review
A little noisie during the day Food excellentGenuine Hotels.com guest review
"Great hotel, must see is the gliderport nearby!"
Great hotel - very clean, really nice room, great surroundings, a good pool, hot tub and gym. Cons - did not expect to pay $25 every day for mandatory valet parking, or $17 for internet, bottled water, use of pool.. this is also mandatory. If I'm going to spend $17 then make sure your wifi is a good connection!! Overall a great stay, would recommend […] to others - make sure to visit the gliderport nearby, the most amazing views of La Jolla! Read moreGenuine Hotels.com guest review
fair , not for a five star hotel standardGenuine Hotels.com guest review
"Beautiful hotel but had a problem"
Beautiful place but heater in the room locked on during the night and would not turn off. Facilities came about 4:30am and had to manually shut it down. Wedding party going on that night were pretty rowdy - a lot of doors slamming, voices, and footsteps - especially after we had to open up the windows because of the heating snafu. Management did their […] best to make good for this. I still liked the hotel. Read moreGenuine Expedia guest review
"Very nice hotel but ..."
Hotel very nice and staff friendly. My only problem is you need to be prepared to spend more then what is quoted. There are lots of additional fees not disclosed, $25 for valet parking which is the only option, $17 for using facility. Taxes, and one other additional fee. Needless to say we ended up spending $60 more then we were originally quoted. We […] did think hotel was very nice but will go somewhere else next time based on all additional fees. Plus no ocean view for amount we paid Read moreGenuine Expedia guest review
This is a great hotel! Beautiful through out. My boyfried proposed there on our last visit!! Unbelievably romantic!Genuine Hotels.com guest review
It was a nice stay. The thing that bothered me is that they told us the wifi and coffee and tea and water were free, but then they charge you a daily resort fee, so really this stuff is not free. You are paying for it. Just tell me and at least I will know.Genuine Hotels.com guest review
"Rooms were quiet and inviting"
many weddings going on but our room was private and quiet ;wonderful spa experience the dining room was very noisy due to a wedding party. the food was goodGenuine Expedia guest review
"Feeling nickled &dimed"
A plush comfortable room. .. fabulous bed! Room was a little shabby in places like carpet and bathroom walls. Most we've spent ever for a room. Biggest disappointment were the extra $17 hospitality charges per day for coffee( in our room downstairs) and and water and internet... then also $25 per day to park. .. felt nickled and dimed. Food was mediocre. […] Atmosphere and grounds were beautiful. Read moreGenuine Expedia guest review
I love this hotel! Casey at the front desk is especially helpful and always so nice!Genuine Hotels.com guest review
"Things you should know"
I had an early morning flight to catch and woke up at 3:30 AM, went to take a shower and the plumbing didn't work. Called the front desk and was told the township had shut off the water supply to the resort property and that it wouldn't be turned on until "around 4:00 or 4:30 AM - no apology. I went to make a cup of coffee (using the bottled water in […] the room) and discovered the coffee maker didn't work (the clock radio in the room didn't work either but lets not quibble). When I checked out - sleepy and smelly - I saw that I was charged $25 for parking, I was never told how much parking would be when I checked in nor was I told there was an option to park elsewhere. There is typically a resort fee of $25 (my booking didn't include the resort fee) but be aware that there really isn't much of a resort. The pool is nice and so are the grounds but the gym is a standard hotel gym attached to the spa. Other than all that the room was clean and spacious but just not worth the $300 (all in) I spent to stay the night. Read moreGenuine Expedia guest review
Wonderful courteous staff and very clean and comfortable conditions. Also has a wonderfully peaceful courtyard where you can sit and enjoy yourself with their fountains and gardens. Loved my stay there.Genuine Hotels.com guest review
We were there for a wedding and everything was just great. I was surprised a bit at the end when we were charged the "hospitality fee". I think this should just be included in the price then there's no surprise charge in the end. We didn't know to expect that. Other than that, service was above and beyond by everyone!Genuine Hotels.com guest review
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