Had to pay a "resort fee" for every day but during horrible construction? outside our room was apparently where the housekeeping had their social time, the entire day. the bed was super springing. Just all terrible. We'll never stay here again.Genuine Expedia guest review
"close to all sights"
The stay was great except for the construction in front. I was not told of this. Overall the girls loved it. The rooms were BIG and very home like. I would stay here again. One more thing I was never told of deposit.Genuine Hotels.com guest review
"Major construction going on at this hotel"
pretty disappointing experience at this hotel - stayed for couple of nights, due to major construction on-going at this hotel - parking is terrible, had to wait almost 1.5 hours to get hotel room as the rooms were not ready. Internet connection Wi-Fi never worked and hotel room was ok. It was not kid's friendly hotel, lots of smokers in and around the […] hotel, tons of cigarette butts all over the property. Would never recommend this.. Read moreGenuine Expedia guest review
Great n friendly service...good walking distance after an all day fun at the park...room is nice n cleanGenuine Hotels.com guest review
"Nice place to stay"
I was a bit skeptical at first because I read quite a bit of negative reviews but I was pleasantly surprised upo my stay. Yes there is construction going on but that didn't bother us. It wasn't noisy, just a little dusty. The rooms are very nice and spacious. The breakfast was great and the staff was very friendly. I would definitely stay here agai […] n. Read moreGenuine Expedia guest review
Horrible will no be back.Or recommend the hotel to no one.Genuine Expedia guest review
The stay was just okay. There was construction going on while we stayed there. They could have at least started construction around 8am rather than 6am. The breakfast food was a bit of a disappointment. The plus was the staff, they were very friendly.Genuine Hotels.com guest review
"Good value for large families"
Rooms were clean. Breakfast buffet was alright. Parking and hotel construction were not good. Overall, I would stay here again as it slept all 8 of us comfortably.Genuine Expedia guest review
"Not the best"
It was under construccion and it was pretty noisy and a lot of dirt and no parking lot available the room was ok but for the price i expect something betterGenuine Expedia guest review
"I thought it would be a better experience"
Booked room, when we arrived we noticed there was construction in front of hotel. We could not find parking, I almost fell several times because of the metal plates. I wish I had known about the construction. I paid 10.00 for resort fee, which I thought was an added cost to raise price.Genuine Expedia guest review
"Nice place close to Disney."
I needed two rooms to crash after a long day at Disney. I did not expect much, just a place to stay.Genuine Expedia guest review
"We enjoyed the hotel."
We got a knock on the door late Friday night and it was our next door neighbor informing us that we got their room. On further exmination I saw that their name was on my receipt. When we checked in the gal gave me 4 last digits to a credit card and I tried to tell her it wasn't my card. she then charged my card again after I already paid through Expedia. […] I paid with a different credit card and she left the other people's name on our receipt and gave us their room. The lady was irate that we had her information. Other than that, we enjoyed our stay. Thank you, Leslie Mecham Read moreGenuine Expedia guest review
"Not a good value."
Previous criticism sadly confirmed. Parking was insufficient. Outside floor littered with cigarette butts. A/C made the room smell damp/musky. No complaints about the staff and the free breakfast was above par, but didn't make up from the room. Not a good value, we won't be going back.Genuine Expedia guest review
"They are not ready"
No wifi, renovating construction in the front office and I feel this is not a hotel and they are not ready for the business.Genuine Expedia guest review
"Very close to fun."
Hotel was close to Park and staff were great. Our room however, really needed help. The carpet was dirty and the comforter on the bed has seen better days. Our toilet wouldn't flush even after they tried to fix it. The bathroom was clean and the bed was comfortable though. The breakfast was okay. I would stay here again but would like to see some updates […] for the cost. Read moreGenuine Hotels.com guest review
"Nice hotel close to theam parks"
Very nice people since the moment you walk in to the lobby. Very clean and the pool is close by to your room, don't have to walk a lot to get to it. Love it very much.Genuine Expedia guest review
"Poor customer service"
The rooms were nice and clean with extras like a fridge and microwave, however the "free" wifi never worked. When we called the front desk to inquire about it, they stated that we had to call the help desk at the provider's customer service line. Multiple phone calls later and several hours later, we still did not have wifi service. We stayed for four […] days and we were never able to use the wifi which was a huge inconvenience as this was a "working" vacation for me. When we complained to the front desk they basically said it wasn't their problem. Additionally, when checking in at the hotel the price quoted was not the price charged at the end of the trip, it amounted to a substantial additional amount for various taxes and fees that were not disclosed at check in. I always expect some additional fees when staying in highly travelled areas, but it was a significantly larger amount than quoted. Overall, despite the convenient location and nicely appointed rooms, I will not be staying at this hotel again. Read moreGenuine Hotels.com guest review
"Motel not a Hotel"
I would not classify this as a hotel, rather as a motel. I had no issues with the check in or the condition of the room. From the online description I was expecting more of a resort atmosphere yet I would classify it more as just a nice motel. There was a lot of construction next door that spilled over to this motel that distracted from the expected […] experience. Read moreGenuine Expedia guest review
"Decent nights stay"
Great location! Parking is minimal as they are building another hotel in front of this one. The room pics definitely show their marketing abilityGenuine Hotels.com guest review
"Close to conference center. Staff was very friendl"
Staff helpful. Breakfast adequate.Hotel is older but newer and larger hotel will be open in July.Genuine Expedia guest review
Front desk staff or so friendly. There is construction going on right now so there's a lot of gravel and glass on the ground in front of the entrance. The room looks older with some modifications/upgrades. They need to take the carpeting piece that's on the wall down because it's old and discolored. The rest of the carpeting is new and everything was […] clean. The bed was comfortable. Very nice breakfast facility with arcade games. I would stay here again. Read moreGenuine Expedia guest review
Everything was fine except the wifi did not work. That was one of the reasons why we went there, but it was either very very slow or just didn't work.Genuine Hotels.com guest review
"Good location, limited parking lots"
Parking space is reserved by visitors because Disneyland is in a walking distance. Trouble having dust since the new buildings if it are under construction. Facilities are new, yet not high quality. Breakfast is good. No shuttle to Disneyland.Genuine Hotels.com guest review
"Nice stay over"
The only down side was parking was limited and the construction in the area. The pool was also not kept up.Genuine Expedia guest review
"Hotel close to disneyland"
Walking distance to disneyland and you story parking lot across the street. Breakfast was average. Room was musky and hot without ac. Carpets felt sticky and beds were uncomfortable and springy. There was a coffee maker in the bathroom. Rooms were dark because window faced outside hallway. We couldn't open curtains because people could see in. Place […] was too loud. You can hear everything. Read moreGenuine Expedia guest review
"Not going back..."
Hubby and I booked this hotel for a quick one day trip to Disneyland and thought it'd be a good deal after reading reviews. We are not usually super picky and it was a last minute booking. And for not being picky people, we decided that we would NEVER pick this hotel again, and suggest that you don't either.Genuine Hotels.com guest review
"So much ponential"
Upon arrival greeted by very pleasant staff given our room keys and checked in, in a snap. Headed to our room to find out we had not been given the room with the kids bunk-beds which we had specifically booked. Back to reception only to be told there are non of those rooms available, so I asked how this could be if I had specially booked and paid for […] one of these rooms. They have all be allocated was the response and I was offered a discount on my room!! Read moreGenuine Expedia guest review
once they finish the construction- I think it will look niceGenuine Hotels.com guest review
Hotel is clean, recently renovated and appointed rooms. Humidity high in room so leaves a damp smell. Beds hard, lots of movement. Hotel construction next door made parking limited, however valet parking available for free. Good breakfast. Air conditioner loud and not automatic. Amenities not explained at check-in, e.g. free valet parking, internet […] access, in-room safe access. Read moreGenuine Expedia guest review
"Hotel extremely loud at night and construction."
We went to Anaheim to Disneyland. So I decided to stay there so we wouldn't be tired from the 4 hour drive. But I should of just drove. Hotel was really loud and even in the early morning. I woke feeling as if I drove all night. We got a non smoking but there was people smoking right outside of our room and since it was hot in our room we turned on […] the A/C and all the smoke would go in. Not so happy. Read moreGenuine Expedia guest review
"We won't be back."
The room looked much better in photos than in person. The lobby had an antiseptic smell to it. We were not told there was massive construction adjacent to the property. It was LOUD and dusty. Trucks were beeping non-stop. We were unable to relax inside the room or at the pool due to the noise and it went on ALL day. After the Angel's game we returned […] to the hotel and were told there was not enough parking. They had an employee double parking cars all over the parking lot. We were not warned about this either. The hot breakfast advertised was also a disappointment, sadly. Cold hard boiled eggs, toaster waffles, donuts, greasy sausage patties and steamed pancakes. I don't generally complain and hate to write a bad review about a place, but I don't want anyone else to have the experience we did. A total disappointment. We won't be back. Read moreGenuine Expedia guest review
Only chose this hotel because it was close to the convention center, but even though I barely used to the room to change/sleep/shower it was still a let down. Day one of check-in I watched the manager Park in a handicap spot, probably due to the fact that 90% of the hotel parking was missing, the front was under construction, which was not obvious when […] I booked. The surrounding area was covered in dust, walk ways had wooden boards covered with staples, and generally the entire place felt held together by duct tape. Not worth ~$100 a night. Read moreGenuine Hotels.com guest review
My overall experience was not very good. I took my family to Disneyland for a few days and after long days at the park I wanted to relax. I just couldn't relax in there. My first negative impression was not the hotels fault, there was a new building being put up right next to the room. Looked nothing like the pictures presented. My biggest issue was […] the hotels parking, "Complimentary Valet Parking" Bull!!! They only do this so they can double park your car and box people in to make room for the lack of parking. I had to wait for an attendant to move someones car so I could get going to Disneyland. That is real frustrating when we come home from the park and have to park away from from our hotel. Another issue I had was all the charges I had to pay. Room rate on Expedia was $122 a night, the hotel managed to add $40 a night through room fees, taxes and service charges. Never going to stay here again, hope others read my rant and stay away. Read moreGenuine Expedia guest review
"My stay during wonder con"
The hotel was better than expected thr staff was very catering to our needs. Only issue was parking due to the construcion. Could is a better iron in the room but still will stay at hotel next time.Genuine Expedia guest review
"Not what I was expecting"
The pictures of this hotel were way off. This is a very old hotel that needs updating. Lots of ridiculous fees. Including a resort fee (come on this is no way a resort), a city bed tax and tourism tax. I wish I would have known about the fees before booking here. The lady at the front desk was not helpful at explaining what the fees were for. Breakfast […] was a complete zoo. Worse then the lines at Disney. The eggs they served were not edible. Pool was small and had way too much chlorine. Parking was a mess and had tons of construction in area. Also long bus trip to Disney. We will never stay here again. Read moreGenuine Hotels.com guest review
"Room was fine, but my camera went missing"
Hotel and employees were great, but a camera went missing that was left on the bed,Genuine Expedia guest review
housekeepers are honest . i left my stuff at the hotel and they give it back to me. thumbs up to the housekeeper of room 241! thank you and god bless you more!Genuine Expedia guest review
"Great family hotel near Disneyland"
We loved the layout of the family suite. Plenty of room for all to relax and great quality bunk beds. 5$ taxi ride to Disneyland is much better than bus or parking.Genuine Hotels.com guest review
"Close to Disneyland"
The parking here is horrible and I was not warned about parking when I made this reservation. Furthermore these people told us to park down the street, or park in just random areas. Because of construction next store they had no space to park at all, because of this we had to just walk to nearby restaurants we could not drive until the day we left for […] fear of losing our parking spot. No one offered anything for our distress. Not even a sorry just park where you can in my brand new car, um I DO NOT THINK SO! Read moreGenuine Hotels.com guest review
"Slept 2 adults and 4 children easily"
And was just a short walk to Disneyland… we came home rested and ate then went back at night!Genuine Expedia guest review
"Best hotel I stayed at"
Within the 4 days I was in Southern California, this was the best hotel I stayed at! Quick and friendly service, free parking, spacious rooms.. No trouble w late check in. I'd stay here again! The only downside is late at night there is no parking closer to the rooms so you're gonna need to park out front next to the construction work/ front desk and […] walk to your rooms. I also love that they give you a body pillow and lots of pillows to sleep with! I slept like a baby the last night I was in SoCal. Read moreGenuine Hotels.com guest review
"Great family hotel for trip to Disneyland!"
We originally chose this hotel because of its closeness to Disneyland and that there was a room available that would sleep 3 adults & had bunk beds for my 7 & 4 year old. I was a little skeptical based on the reviews that I read stating how horrible the construction that was going on next door was & people that complained about room cleanliness. When […] we arrived, we discovered that there is indeed lots of construction going on next door. However, it seems to only cause an issue as far as parking. The Cortona has been more than accommodating in dealing with this as they offer free valet so you don't have to deal with the hassle of finding parking yourself! All of the staff was more than helpful, friendly, polite & overall great to deal with. They even called our room twice during our stay to make sure we were happy with our room & to check & see if we needed anything additional! Our room was clean & very tidy - newly upgraded furniture & the rooms look to have been updated recently as well. It was exactly as pictured on the website(minus a Mickey & Minnie on the beds). The cleaning staff did a good job as we came back to a clean & made up room everyday. We did not partake in the continental breakfast as it was difficult to find a table for the 5 of us to sit at. It looked to be very basic - toast, donuts, danishes, fresh fruit, waffles, & cereal. There was a mini fridge in our room so we kept breakfast stuff there & splurged a couple mornings on breakfast elsewhere. GREAT HOTEL Read moreGenuine Expedia guest review
"Nice hotel close to Disney"
The staff was great, they ask all our question about Disney, they have transportation that take u to the parkGenuine Expedia guest review
"Would not recommend"
This hotel was a bit too pricey for what I expected. Before my stay, I called the hotel to ask whether I'd have two rooms as in the description and they said I would. However once I arrived, the room wasn't what I expected at all. There weren't two rooms as the person on the phone had assured me and it seemed they had started constructing so I was having […] a difficult time finding the location. When I left to explore the area the next day, I came back to find the room still messy from last nights stay. The beds didn't have clean sheets, there were no more towels and it was upsetting. After my stay, I left to a more suitable hotel where I didn't have to pay as much as I had to at Cortona and the service was much more pleasing. Read moreGenuine Expedia guest review
"Under renovation, thin walls, and added resort fee"
Title says it all. Building goin on at the front of property. Loud. Extra resort fee added on at check in.Genuine Expedia guest review
"definitely a great experience"
I was hesitant at first because there are some negative reviews but after looking at several other hotels, I realized they all have good and bad so I took my chance here and was presently surprised! Within 20 minutes of getting our room, the front desk called to make sure the room was up to our standards and to see if we needed anything else, which […] to me was very impressive! The parking wasn't as bad as some made it out to be and if there was no parking, valet did park the car at no charge. The shuttle to the park was very close so that made it easy. All in all this was a great hotel in my opinion and I will definitely stay here again and recommend to my friends and family! Read moreGenuine Hotels.com guest review
"Nice hotel close very close to Disneyland"
Stayed at the hotel to attend a 2 day event at the Anaheim Convention Center. While not as close as the Marriott or the Hilton, and not as grand, it was a short walking distance and was a very clean and nicely decorated hotel. The staff was very friendly and helpful, even offering to waive a few fees for my own convenience and comfort. They didn't have […] to refer to a Manager, they offered on the spot. Even the valet staff was friendly and helpful. It was very affordable and includes a free continental plus breakfast. The hot food was good and the dining area very clean. Read moreGenuine Expedia guest review
"Great staff but beware pictures can be deceiving."
The room smelled of mold. I really felt like the pictures online made the place look a lot better than it really was. The staff was super accommodating and wonderful. But I would not stay here again.Genuine Expedia guest review
"Hotel near convention center"
I have stayed at this hotel many times in the past. This visit was not great. Unfortunately a new hotel is being built in the parking lot, so they was lots of construction noise. There was complementary valet parking because there was limited parking. I will stay at hotel again AFTER construction is over.Genuine Expedia guest review
"Rooms are basic"
The best things about this hotel is the family suite. It is very nice to have a separate kid's room. However, the rooms are not as nice as the photos make them seem to be. The bathroom was super small. The rooms are right next to the parking lot. The breakfast is very basic.Genuine Expedia guest review
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