"Hotel extremely loud at night and construction."
We went to Anaheim to Disneyland. So I decided to stay there so we wouldn't be tired from the 4 hour drive. But I should of just drove. Hotel was really loud and even in the early morning. I woke feeling as if I drove all night. We got a non smoking but there was people smoking right outside of our room and since it was hot in our room we turned on […] the A/C and all the smoke would go in. Not so happy. Read moreGenuine Expedia guest review
"We won't be back."
The room looked much better in photos than in person. The lobby had an antiseptic smell to it. We were not told there was massive construction adjacent to the property. It was LOUD and dusty. Trucks were beeping non-stop. We were unable to relax inside the room or at the pool due to the noise and it went on ALL day. After the Angel's game we returned […] to the hotel and were told there was not enough parking. They had an employee double parking cars all over the parking lot. We were not warned about this either. The hot breakfast advertised was also a disappointment, sadly. Cold hard boiled eggs, toaster waffles, donuts, greasy sausage patties and steamed pancakes. I don't generally complain and hate to write a bad review about a place, but I don't want anyone else to have the experience we did. A total disappointment. We won't be back. Read moreGenuine Expedia guest review
Only chose this hotel because it was close to the convention center, but even though I barely used to the room to change/sleep/shower it was still a let down. Day one of check-in I watched the manager Park in a handicap spot, probably due to the fact that 90% of the hotel parking was missing, the front was under construction, which was not obvious when […] I booked. The surrounding area was covered in dust, walk ways had wooden boards covered with staples, and generally the entire place felt held together by duct tape. Not worth ~$100 a night. Read moreGenuine Hotels.com guest review
My overall experience was not very good. I took my family to Disneyland for a few days and after long days at the park I wanted to relax. I just couldn't relax in there. My first negative impression was not the hotels fault, there was a new building being put up right next to the room. Looked nothing like the pictures presented. My biggest issue was […] the hotels parking, "Complimentary Valet Parking" Bull!!! They only do this so they can double park your car and box people in to make room for the lack of parking. I had to wait for an attendant to move someones car so I could get going to Disneyland. That is real frustrating when we come home from the park and have to park away from from our hotel. Another issue I had was all the charges I had to pay. Room rate on Expedia was $122 a night, the hotel managed to add $40 a night through room fees, taxes and service charges. Never going to stay here again, hope others read my rant and stay away. Read moreGenuine Expedia guest review
"My stay during wonder con"
The hotel was better than expected thr staff was very catering to our needs. Only issue was parking due to the construcion. Could is a better iron in the room but still will stay at hotel next time.Genuine Expedia guest review
"Not what I was expecting"
The pictures of this hotel were way off. This is a very old hotel that needs updating. Lots of ridiculous fees. Including a resort fee (come on this is no way a resort), a city bed tax and tourism tax. I wish I would have known about the fees before booking here. The lady at the front desk was not helpful at explaining what the fees were for. Breakfast […] was a complete zoo. Worse then the lines at Disney. The eggs they served were not edible. Pool was small and had way too much chlorine. Parking was a mess and had tons of construction in area. Also long bus trip to Disney. We will never stay here again. Read moreGenuine Hotels.com guest review
"Room was fine, but my camera went missing"
Hotel and employees were great, but a camera went missing that was left on the bed,Genuine Expedia guest review
housekeepers are honest . i left my stuff at the hotel and they give it back to me. thumbs up to the housekeeper of room 241! thank you and god bless you more!Genuine Expedia guest review
"Great family hotel near Disneyland"
We loved the layout of the family suite. Plenty of room for all to relax and great quality bunk beds. 5$ taxi ride to Disneyland is much better than bus or parking.Genuine Hotels.com guest review
"Close to Disneyland"
The parking here is horrible and I was not warned about parking when I made this reservation. Furthermore these people told us to park down the street, or park in just random areas. Because of construction next store they had no space to park at all, because of this we had to just walk to nearby restaurants we could not drive until the day we left for […] fear of losing our parking spot. No one offered anything for our distress. Not even a sorry just park where you can in my brand new car, um I DO NOT THINK SO! Read moreGenuine Hotels.com guest review
"Slept 2 adults and 4 children easily"
And was just a short walk to Disneyland… we came home rested and ate then went back at night!Genuine Expedia guest review
"Best hotel I stayed at"
Within the 4 days I was in Southern California, this was the best hotel I stayed at! Quick and friendly service, free parking, spacious rooms.. No trouble w late check in. I'd stay here again! The only downside is late at night there is no parking closer to the rooms so you're gonna need to park out front next to the construction work/ front desk and […] walk to your rooms. I also love that they give you a body pillow and lots of pillows to sleep with! I slept like a baby the last night I was in SoCal. Read moreGenuine Hotels.com guest review
"Great family hotel for trip to Disneyland!"
We originally chose this hotel because of its closeness to Disneyland and that there was a room available that would sleep 3 adults & had bunk beds for my 7 & 4 year old. I was a little skeptical based on the reviews that I read stating how horrible the construction that was going on next door was & people that complained about room cleanliness. When […] we arrived, we discovered that there is indeed lots of construction going on next door. However, it seems to only cause an issue as far as parking. The Cortona has been more than accommodating in dealing with this as they offer free valet so you don't have to deal with the hassle of finding parking yourself! All of the staff was more than helpful, friendly, polite & overall great to deal with. They even called our room twice during our stay to make sure we were happy with our room & to check & see if we needed anything additional! Our room was clean & very tidy - newly upgraded furniture & the rooms look to have been updated recently as well. It was exactly as pictured on the website(minus a Mickey & Minnie on the beds). The cleaning staff did a good job as we came back to a clean & made up room everyday. We did not partake in the continental breakfast as it was difficult to find a table for the 5 of us to sit at. It looked to be very basic - toast, donuts, danishes, fresh fruit, waffles, & cereal. There was a mini fridge in our room so we kept breakfast stuff there & splurged a couple mornings on breakfast elsewhere. GREAT HOTEL Read moreGenuine Expedia guest review
"Nice hotel close to Disney"
The staff was great, they ask all our question about Disney, they have transportation that take u to the parkGenuine Expedia guest review
"Would not recommend"
This hotel was a bit too pricey for what I expected. Before my stay, I called the hotel to ask whether I'd have two rooms as in the description and they said I would. However once I arrived, the room wasn't what I expected at all. There weren't two rooms as the person on the phone had assured me and it seemed they had started constructing so I was having […] a difficult time finding the location. When I left to explore the area the next day, I came back to find the room still messy from last nights stay. The beds didn't have clean sheets, there were no more towels and it was upsetting. After my stay, I left to a more suitable hotel where I didn't have to pay as much as I had to at Cortona and the service was much more pleasing. Read moreGenuine Expedia guest review
"Under renovation, thin walls, and added resort fee"
Title says it all. Building goin on at the front of property. Loud. Extra resort fee added on at check in.Genuine Expedia guest review
"definitely a great experience"
I was hesitant at first because there are some negative reviews but after looking at several other hotels, I realized they all have good and bad so I took my chance here and was presently surprised! Within 20 minutes of getting our room, the front desk called to make sure the room was up to our standards and to see if we needed anything else, which […] to me was very impressive! The parking wasn't as bad as some made it out to be and if there was no parking, valet did park the car at no charge. The shuttle to the park was very close so that made it easy. All in all this was a great hotel in my opinion and I will definitely stay here again and recommend to my friends and family! Read moreGenuine Hotels.com guest review
"Nice hotel close very close to Disneyland"
Stayed at the hotel to attend a 2 day event at the Anaheim Convention Center. While not as close as the Marriott or the Hilton, and not as grand, it was a short walking distance and was a very clean and nicely decorated hotel. The staff was very friendly and helpful, even offering to waive a few fees for my own convenience and comfort. They didn't have […] to refer to a Manager, they offered on the spot. Even the valet staff was friendly and helpful. It was very affordable and includes a free continental plus breakfast. The hot food was good and the dining area very clean. Read moreGenuine Expedia guest review
"Great staff but beware pictures can be deceiving."
The room smelled of mold. I really felt like the pictures online made the place look a lot better than it really was. The staff was super accommodating and wonderful. But I would not stay here again.Genuine Expedia guest review
"Hotel near convention center"
I have stayed at this hotel many times in the past. This visit was not great. Unfortunately a new hotel is being built in the parking lot, so they was lots of construction noise. There was complementary valet parking because there was limited parking. I will stay at hotel again AFTER construction is over.Genuine Expedia guest review
"Rooms are basic"
The best things about this hotel is the family suite. It is very nice to have a separate kid's room. However, the rooms are not as nice as the photos make them seem to be. The bathroom was super small. The rooms are right next to the parking lot. The breakfast is very basic.Genuine Expedia guest review
Second time we have stayed here. The hotel staff is great and the room was very comfortable. The construction on the hotel in front was annoying and made parking a mess. The hotel tried to compensate by providing valet parking but it was not the same as the last visit where there was a large green belt in front of the hotel.Genuine Hotels.com guest review
"Close to Convention Center"
Very good for the price. The free breakfast was a very nice perk.Genuine Hotels.com guest review
"2 night stay @ disneyland"
We have stayed at alot of the disneyland surrounding hotels,from the Annabella portfolio (Kids suites) the carousel Fairfield desert inn and the list goes on but out of them all...this hotel has the best customer service...EVER! I would recommend this hotel to anyone. We booked with hotels.com the first night and stayed at the Stanford inn...first time […] and last. Then booked the cortona for the second night. After telling them how bad of a night sleep we got the night before...they upgraded us to a suite...i was so shocked...we booked this room with hotels.com not with them directly. Awesome customer service!! The breakfast was hot,rooms are clean and fresh. Walking distance to disneyland and FREE VALET....WOW! if you havent checked them out..you need too!! No more hopping around...this will be our disneyland hotel for future visits...thank you! Read moreGenuine Hotels.com guest review
"Hotel ok, walk long, construction going on"
The hotel was good for the price, it was a longer walk than I expected to disneyland, especially on the way back at the end of the day. There was construction going on which stunk in terms of parking and getting in and out with carsGenuine Expedia guest review
Receptionist was rude not friendly at all. Read previous reviews and others had been able to check in early I was not allowed at all. Made it difficult on us. And was misinterpreted on how close it was to Disneyland we were not able to park their and walk to Disneyland.Genuine Expedia guest review
"OK hotel, not great"
There was construction going on next door - fortunately we were a good distance away from the site but I can only imagine what the people at the far end of the hotel though at 6 am when it was pretty noisy. The parking was pretty horrendous, I don't understand how you can have that many rooms and so little parking. The WiFi was also not great - thankfully […] we spent most of our time in the park so these issues were not a huge deal. The free breakfast was not very good though, so we ate in the park. Read moreGenuine Expedia guest review
Staff could have been nicer and not such liars. They argued with me that I was in a room with a king bed when I was the one sleeping on the floor cause it was only a full size. They even told you guys when u contacted them that I was in a king room which was completely Un trueGenuine Hotels.com guest review
"I found my Disneyland hotel"
I have a season pass to disneyland and have been hotel hopping in the area because we live close but sometime to far to drive home. This is the first time at Cortona and it was better than expected! The hotel room was upgraded and clean. Hotel had a crib at no charge and continental breakfast was good and stocked even since we were the last group in. […] Great room and hotel for the charge!! Read moreGenuine Expedia guest review
Great value and very cleanGenuine Hotels.com guest review
"Nice location but....."
The employees were friendly and the location was good. However parking is very limited. There was a hotel being built next door so there was even less parking. Also a lot of dust.Genuine Expedia guest review
We arrived at the Cortona to find that the parking lot was a mess, due to construction next door. It was almost impossible to use the main parking lot, so we chose to park along the entrance, right in front of the construction area. Fortunately, there was no additional charge for parking. The room was clean, but had a musty smell. The fan in the bathroom […] made noise, but didn't seem to be removing any moisture from the bathroom. The maid service was very good. The continental breakfast was pretty good, with a variety of breakfast foods to choose from. We felt safe staying there, and it was conveniently close to the convention center and Disneyland. We had to pay an additional "resort Fee" each night, though this hotel was FAR from a resort. Read moreGenuine Expedia guest review
"Good hotel, pretty close to disneyland"
Hotel was okay, the only problem was the small room refrigerator had a weird smell like something went bad. The bathroom is a little small.Genuine Expedia guest review
"Very close to Disney Parks"
It was excelent room was cleaCRistaln, found parking really easy, construction didn't bother my family at all, breakfast was prettu good lots of choices Iwould definitely stay here againGenuine Expedia guest review
"Clean & Inexpensive"
Staff were great, hotel is basic and clean. If you just need a place to sleep while you are at Disneyland this hotel will be fine for your requirements.Genuine Expedia guest review
"Wierd smell. . ."
Was there for a Disney trip. There was a strange smell in the room and the only option was for the maintenance staff to spray lysol in the air vent. There was also construction which left no parking, so valet had to block in cars to fit everyone.Genuine Hotels.com guest review
"great place to stayt"
staff was great rooms were very clean. close to Disney was a great overall stay we will be back.Genuine Expedia guest review
"Nice hotel close to Disneyland"
Very good. The staff are so nice. Eventing is close Good restaurants... The room is very clean.Genuine Expedia guest review
"Convenient and affordable"
We were able to get an early check in which was fantastic considering we wanted to spend our entire day at Disneyland. The room was clean and neat which was fine. If I was staying here for more than one night my review might be different, but overall this was a fine experience. They even called a cab for me to take to the airport in the very early […] morning. Read moreGenuine Expedia guest review
"We would stay again"
Overall stay was good. I read previous reviews so I was aware of the construction right in front of the hotel, which resulted in very, very limited parking. The staff and the room were very good for the price. Only drawback was the wifi, it kept disconnecting and would have trouble reconnecting on my iPad and my daughters kindle and the signal strength […] wasn't that great either. Read moreGenuine Expedia guest review
"very convenient to parking for Disneyland"
overall the visit was good. The breakfast area was very congested and have had better but was okay. Construction in the area of the hotel was inconvenient but the hotel was making the best of a bad situation with the parking.Genuine Hotels.com guest review
I thought Parking lot small for full size vehiclesGenuine Hotels.com guest review
The sheets smelled like dirty wet socks. We could not open a window to get fresh air. That was only in room 226. room 225 was fine. The hotel is under construction and a mess.Genuine Expedia guest review
"clean hotel with shuttle bus to Disneyland."
room and bath was clean with fridge and microwave. also a safe. parking was a mess due to construction. breakfast wasn't that great. location to Disney was the best if you take the shuttle 5 bucks round trip per person and it takes you right outside the park.,Genuine Expedia guest review
"Nice hotel close enough to walk to Disneyland"
Stayed here 2 nights with 2 children. Will stay here again in the futureGenuine Expedia guest review
"Not what was advertised"
This hotel was not at all what I was expecting. It looked nothing like the pictures online. I will not stay here again nor would I recommend it to family and friends. And the beds were super hard.Genuine Expedia guest review
"No Parking, Under Construction & Remodelling"
Don't be tricked by the pictures, not accurate how the Cortona looks. This hotel is actually a motel. I stayed here for 10 days. There is barely any parking due to construction of the new Hyatt Place right on site in front of this hotel. Cortona sold half of their property so now very limited parking. There is dirt all over; my car was covered in it […] everyday. The Cortona was in the middle of Remodelling and refurnishing some of their rooms so they have shipping containers, furniture and etc all over and in parking spots as well. One day when I was gone they changed my bathroom mirror without any notice given to me. They charge a resort fee for everyday. The staff was mostly very nice upon check in & out and when I walk thru the lobby. They had 1 maid that cleaned my room very great but all the rest didn't do as good. There are restaurants within walking distance in each direction. I walked to Disneyland but there is a 'free' Disney shuttle nearby at the Disneyland parking lot. That's a good secret to know if you don't want to walk even though you'll walk in the theme parks anyways. Overall this hotel is decent enough but next time I'll stay closer to Disneyland. Read moreGenuine Hotels.com guest review
There was no parking cause of the remodeling there were doing and when I wasthere in the afternoon to relax quietly I couldn't cause the people remodeling were making a lot of noise dragging boxes all across the floor and the the walkways making it impossible to relax or even take a napGenuine Hotels.com guest review
"Older hotel, okay for the price"
Got a good deal on a family suite for me, my wife, and our 3 kids (ages 5, 3, and 1). Pros: - roomy. the suite is just two connecting double rooms but that meant plenty of space. - walking distance to Disneyland. We walked there in the morning and back in the evening, pushing the kids in strollers. The distance was fine, although a bit too far for […] our original plan of walking back for lunch/naps. - free breakfast. nothing fancy, but all the essentials plus a few hot offerings. - free parking, although the lot is pretty small. They do offer valet parking once the lot fills up. Cons: - older hotel - very thin walls and floors - one of the bathrooms smelled distinctly of smoke - the heating was an old fashioned fan system that was really loud and wouldn't shut off automatically. Of all the cons, most of them I expected but it was actually the noisy heater that bothered me the most. I still would stay there again but only for another good deal. For the regular rate, I'd probably try out one of the other nearby hotels first. Read moreGenuine Expedia guest review
We had the jr suite and it was great. Wasn't looking for fancy. Just a place to sleep. Walk across the street to the Toy Story parking a road the tram to the park. Was great the staff was nice. Was great for the priceGenuine Hotels.com guest review
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