All hotels in Houston, Texas, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1520 Texas Avenue, Houston, TX, 77002, United States of America, ‏‎800-491-6126
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4.7 / 5Outstanding

Score breakdown (from 296 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.7
  • Comfort
    4.8
  • Condition
    4.7
  • Neighborhood
    4.3
4.0 / 5Excellent
"Had a great time at the Westin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My wife and I rarely ever get to go out and have a night to ourselves but we decided to stay downtown and stay at the Westin. It was very clean and located in a nice area of Houston. The hotel room was nice but the bed was uncomfortable for me to sleep on. All in all though we had a great stay at the Westin hotel.
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A true pleasure. Excellent service and comfortable accommodations.
Genuine Hotels.com guest review
1 night romance trip Aug 15, 2014
Josh
US
5.0 / 5Outstanding
"Great hotel and excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Only issue is that EVERYTHING is extra...even the water in the room...its an expensive enough room that they could throw in a $1 bottle of water
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
4.0 / 5Excellent
"Lobby Bar Service Only Drawback"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overall great. The waitresses in the lobby bar were not attentive. Only way I could get service was go to the bar or flag down the manager.
Genuine Hotels.com guest review
2 night trip Aug 8, 2014
A Traveler
US
5.0 / 5Outstanding
"A relaxing weekend!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great stay...been here recently for business but this time I was able to bring my wife where we enjoyed an Astros baseball game and a romantic weekend!
Genuine Hotels.com guest review
2 night romance trip Aug 7, 2014
Dennis
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was beautiful! Enjoyed our stay.
Genuine Hotels.com guest review
1 night trip Aug 8, 2014
Joy
US
5.0 / 5Outstanding
"Great location for MLB Baseball visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It is across the street from Minute Maid Field. Easy walk to the ball park. Very nice room. Good buffet breakfast.
Genuine Expedia guest review
Other trip Aug 11, 2014
Tom
US
5.0 / 5Outstanding
"Only valet parking!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The only down side to staying here is that they only have valet parking. You can park elsewhere at your own risk.
Genuine Expedia guest review
Other trip Aug 11, 2014
ASTROS
US
4.0 / 5Excellent
"Stay-cation"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very convenient to sports venues--walking distance to watch the Astros and Dynamos play. Across from the wonderful Vic and Anthony's. Best of all the hotel has a great breakfast buffet.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Extremely nice hotel near Minute Maid park"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We chose Westin because of the proximity to the ballpark but the staff in very friendly and helpful. The hotel is beautiful and very clean. The bar and restaurant had great service and wonderful food. We would definitely stay there again.
Genuine Expedia guest review
Other trip Aug 11, 2014
Kris
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice & clean. Directly across the street from Minute Maid Park.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the hotel. Right across the street from Minute Maid Park. Clean and comfortable.
Genuine Hotels.com guest review
1 night family trip Aug 2, 2014
Sandy
US
4.0 / 5Excellent
"Close to Minute Maid Park"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall the stay was very good. Night time fire works from ballpark was the only disturbing event the entire trip. Hotel staff were very courteous.
Genuine Hotels.com guest review
3 night trip Jul 31, 2014
A Traveler
US
4.0 / 5Excellent
"Then and Now"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Liked this hotel before as the Ballpark Inn and like it's new format also.
Genuine Expedia guest review
Other trip Aug 4, 2014
Baseball Fan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
awesome stay, awesome hotel
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
Robert
US
5.0 / 5Outstanding
"Fabulous"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved everything about the hotel, glad we chose to stay. Just wish we would have stayed more than just one night but we will be back again. Highly recommend it to everyone.
Genuine Hotels.com guest review
1 night family trip Jul 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great choice for ballgames and conventions."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel itself is beautiful and the rooms are extremely comfortable. Overall our stay was great, but here are a few considerations you should take into account: 1. Not very convenient location if you're not seeing a ballgame or attending an event at the convention center. Valet only, and our experience was that it was subpar valet service. 2. The fireworks show after the ballgames is just about at eye level if you're on that side of the hotel. It's pretty neat to see, but don't expect to be sleeping while it's going on.
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
Stephen
US
5.0 / 5Outstanding
"What a night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
we got a room here initially because it was across the street from Minute maid park and we went to the Beyonce' JayZ on the run tour concert. the hotel was amazing, great desk personnel to the concierge to the shuttle driver all were awesome! will for sure be back! Bar had some very powerful tasty drinks too!
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
on the run tour
US
5.0 / 5Outstanding
"close to convention center"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
rooms were nice, easy walk to conventions. Staff was friendly and helpful.
Genuine Hotels.com guest review
3 night trip Apr 6, 2014
A Traveler
US
3.0 / 5Good
"A Really Loud Place to Stay!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
We had a very restless stay with this hotel, despite their nice facilities and location. One night one, there was a Beyoncé and Jay-Z concert next door at Minute Maid stadium and despite the thick windows, our room was rocking all night with police lights and music. The next night, there was a very loud and annoying all-ladies party in their restaurant that screamed and yelled all night. We went down - in our pajamas - to complain that our kids were being kept up. We got an apology, but the ridiculous behavior continued. Our tab for 3 days and 2 nights was $1000, so I certainly expected a better experience. :-/ NOT a place for families or professionals - partiers = YES.
Genuine Hotels.com guest review
2 night trip Jul 18, 2014
Traci W
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
IT was a great time. Will do again for sure.
Genuine Hotels.com guest review
2 night romance trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Top Notch"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
If you are attending an event at Minute Maid Baseball Park, there is no better place to stay. It is right across the street. If you are not going to Minute Maid, it is still a great location because it is in Downtown near everything. The hotel is nicely decorated. Service is good. Bar food was great. Bar service was great. Rooms are huge. Bathrooms are huge. Valet was quick. Price was very competitive for similar hotels in Downtown Houston. I high recommend this hotel.
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful Hotel Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I stayed at the Westin for our anniversary and simply could not have asked for a better experience. The hotel is located catty-corner to Minute Maid Park in the new and upcoming east end of downtown Houston. The building architecture mirrors that of Minute Maid, the décor is impressive and elegant, the room was spacious, comfortable and clean, and the staff was knowledgeable, polite and extremely helpful. Not only would I recommend this hotel, I would urge anyone considering staying in the area to stay there. No doubt you will be as impressed as my wife and I were.
Genuine Expedia guest review
Other trip Jul 21, 2014
Dave
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed in this hotel for the Beyonce concert, which was across the street. All of the staff was friendly and helpful. Facilities are very clean. I would recommend this hotel to anyone. You can't go wrong. Also the bed was the most comfortable I've ever slept in!
Genuine Expedia guest review
Other trip Jul 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We picked this hotel based on proximity to MinuteMade Park. The hotel is beautiful, the rooms are clean, and the service is inviting. If you are planning to attend an Astros game then this is your place. A short walk across the street and you're in the stadium. Highly recommend.
Genuine Hotels.com guest review
1 night family trip Jul 11, 2014
Lenny
US
5.0 / 5Outstanding
"Across the street frm minute maid park"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Perfect experience Hotel was awesome the people in Houston are always great
Genuine Expedia guest review
Other trip Jul 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Downtown Wesitn (aka Inn at the Ballpark)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was formerly named "the Inn at the Ballpark" due to it's proximity to Minute Maid park. It is a great location and a quality hotel. Only minus during our stay was being charged $10.00 for wi-fi use. In this day and age wi-fi is an expected amenity.
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
Tom T.
US
5.0 / 5Outstanding
"Astros game"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stay here whenever I go to Houston for an Astros weekend. The rooms are very clean and comfortable and the service is the best. From the front desk to the dining room they are friendly and helpful. The best part is Minute Maid Park is just across the street. On Sunday I check out, store my luggage, go to the game and then come back to the hotel and they bring my car and load my luggage and I head home to Corpus Christi.
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
Tammy Tucker
US
5.0 / 5Outstanding
"Relaxing Weekend in Luxry"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Check in was smooth and the room was cold and ready for us on a hot Texas day! All staff greeted us in true Texas style. Beds were comfortable and the shower was great! Only negative was the valet parking, attendant gave us a card and said to text when we are ready and our car would be waiting for us when we get down stairs. We followed their instructions and they did not leave to get our car until we have them our ticket. That was disappointing due to the wait outside in the sun!
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
US
3.0 / 5Good
"Great hotel, just lacking in amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Really great hotel with equally excellent customer service. My problem is that there is no pool and the only parking available is $28 a day through the valet. We stayed here one night and were disappointed, so we moved 3 blocks away and got another great hotel with free parking and a pool.
Genuine Hotels.com guest review
2 night trip with friends Jul 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to the ballpark"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Hotel was great! Staff was very friendly and helpful.having to pay so much for parking and Internet was a downer though. But overall great hotel.
Genuine Hotels.com guest review
1 night trip Jun 28, 2014
David
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very pleasant experience, friendly staff and a great location.
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
US
4.0 / 5Excellent
"Perfect Baseball Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We took our son to Houston for a baseball game and the hotel is literally across the street from Minute Maid Park. Short walk to a couple of nice downtown restaurants and easy access to interstate to venture out to see things like the Johnson Space Center. Hotel was the usual top service and cleanliness I expect from a Westin and the rates were very reasonable for a place of this scale.
Genuine Hotels.com guest review
2 night trip Jun 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms were spacious and beds were comfortable. The staff was both attentive and friendly. The location was perfect for the Astro game and dinner at Vic and Anthony's restaurant.
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Incredible Find"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was looking for a hotel close to Minute Maid Park and found and stay at the Westin. I have been back from Vegas 3 days earlier in which I stayed at the Belligo Hotel.This place trumps it.The staff.rooms,Ball Park Cafe were all first class. I want to come to Houston just so I can stay at this property. Don't miss this JEWEL !!!
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean room with all amenities one could need. Stayed here because we went to a baseball game; great location right next to the ballpark.
Genuine Hotels.com guest review
1 night romance trip Jun 13, 2014
Bryan F
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everthing was wonderful. Even my experience with other guests.
Genuine Expedia guest review
Other trip Jun 9, 2014
A Traveler
US
3.0 / 5Good
"Nice rooms, perfect for a business traveler"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We only stayed one night, but found the room very comfortable and the service very nice. I did like the ability to text the valet to bring up the car. We were a bit disappointed there weren't more recreational amenities available. No pool or spa, etc... but a lovely spot for a business traveler.
Genuine Hotels.com guest review
1 night trip May 18, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Great hotel in a sketchy part of town.
Genuine Hotels.com guest review
2 night trip May 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to everything."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staying at the Westin Hotel has never disappoint us one bit. Service, staff, room comfort/cleaniness, and condition as a whole were fantastic. Staff were extremely helpful - they've gone above and beyond our needs. We definitely miss staying here.
Genuine Expedia guest review
Other trip Jun 3, 2014
Angela
US
5.0 / 5Outstanding
"Perfect for Comicpalooza"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel that's 1.5 blocks away from the convention center and about 5 blocks from many great restaurants and bars! PERFECT
Genuine Hotels.com guest review
2 night trip May 23, 2014
A Traveler
US
5.0 / 5Outstanding
"All of that and a bag of chips"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was awesome! Happy with everything except the charge for wi-fi!!! I really liked the shuttle that takes you anywhere downtown. Most of the personnel was efficient, friendly, and professional. They were more than helpful. I plan to return in 2-3 weeks.
Genuine Hotels.com guest review
1 night trip May 24, 2014
Jonathan
US
3.0 / 5Good
"impressive views"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
I loved the design of the room. It had a wonderful skyline window!
Genuine Hotels.com guest review
1 night romance trip May 25, 2014
Jessica
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very happy with my stay here-from the great front desk staff, to the comfortable bed and tasty room service I will definitely be back! The location was great, plenty of parking and attractions within walking distance. We stayed in a corner room with windows all around the room-it was a larger hotel room than you usually see with all the amenities plus a few extra touches, ie a sewing kit, polishing cloth etc. I was also surprised by the price of the room service, much less expensive than anticipated! The room was very clean and they provided plenty of towels. Would definitely recommend!
Genuine Hotels.com guest review
1 night romance trip May 23, 2014
Micaela
US
4.0 / 5Excellent
"Not really worth the per night rate"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff at the Westin were extremely nice and courteous. That being said, at more than $300 per night, the price should include free in-room wifi and breakfast. There is free wifi in the common area but the in room surcharge was $9.95. Breakfast was an additional $17 plus. The most annoying thing however was the shuttle and there is only 1 so often times you found yourself waiting for some time and there are quite a few places in the downtown area that they can't travel to since they have only the 1 shuttle. At that price point, you'd expect more and other hotels in the area at a similar price point (and lower) do offer more.
Genuine Hotels.com guest review
2 night trip May 20, 2014
A Traveler
US
5.0 / 5Outstanding
"beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
My husband and I went to Houston for him to have some surgery, chose this hotel because of it's proximity to the doctors office and St Joseph hospital. The room was beautiful, the staff professional. The bathroom was probsbly the nicest of any hotel we've ever styaed in, with a tub and separate stall shower, both equipped with overhead rain shower head and fantastic shoulder high head. The bathroom also came equipped with a lighted magnifiying mirror, which is great for us over 50 ladies, for use in applying our faces! My husband was not able to get around very easily after the surgery, so we didn't go out and about the neighborhood much. It is kind of a bleak area of downtown, so that would be my only drawback. The hotel is pretty much across the street from Minute Maid stadium, the convention center, and Vic And Anthony steak house is almost attached to the hotel. We ate there one night (fantastic!) and took advantage of the great room service selections many times.
Genuine Hotels.com guest review
5 night trip May 14, 2014
Susan T
US
5.0 / 5Outstanding
"Amazing Room!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We will be staying here from now on. The staff was great and the hotel was beautiful. My husband and I booked a room at The Westin Downtown for our anniversary. We had tickets to the baseball game and it was literally located right across the street. As we checked in, we were upgraded to a Jr. Suite for no extra cost! And the from was gorgeous. I never want to stay anywhere else when we go to the weekend games. I would and have recommended this hotel to family, friends and co-workers.
Genuine Hotels.com guest review
1 night trip May 17, 2014
Wendy H.
US
5.0 / 5Outstanding
"Right next to Minute Maid Park"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Nice place to stay...best part was the distance from the baseball park..not even a minute walk...
Genuine Hotels.com guest review
1 night trip May 17, 2014
Jp
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is located right across the street from Minute Maid. Perfect if you're going to the game. There are many restaurants and bars in easy walking distance. I highly recommend this hotel.
Genuine Hotels.com guest review
2 night business trip May 16, 2014
JW
US
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome location right by the baseball and soccer stadiums!
Genuine Hotels.com guest review
1 night romance trip May 17, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews