"Stay away for now..."
The hotel is trying to compete with other boutique hotels but struggling right now. The staff is friendly but not overly knowledgeable about Boston. The room was clean but there were amenities missing, holes in the wall, etc. The toilet was a Toto but the seat was flimsy and thin. The gym can fit 2 or 3 people tops at any given time. Until things improve, […] I would stay away for the price... Read moreGenuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Dear Francis, I am so sorry that we did not meet your expectations, sounds like we have a couple of things to work on. If you have any additional details on your encounters with the staff as well as the lack of amenities, I would love to hear about them, as we are always looking for ways to improve. I understand you may not be willing to consider us again in the future, but I promise you we can do better. Sincerely, Michal
"Nice hotel, not a great neighbordhood"
Great hotel, very nicely done and well maintained. The staff was friendly and helpful. My only issue was the neighborhood, not my favorite. Would not stay in this area again by choice but if its convenient for your trip, the Onyx is a lovely place to stay.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for taking the time to review us Elizabeth! Great to hear that you enjoyed the hotel, however, am sorry the neighborhood wasn't for you. Best, Michal
"Birthday trip from NYC"
Birthday weekend getaway from NYC. Hotel has fantastic service and employees. Only thing that can use improving is the gym. Need more pieces of equip. Good location to Faneuil Hall and Union Oyster house. Overall worth staying and returning.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Happy Belated Birthday Larry! Hope you had a great celebration while with us. Thanks for your review and for the kind words. I too wish we were able to add more equipment in the gym - if only we had more space, I promise we would have done so. Best, Michal
"Best Hotel in Boston"
Awesome price, super close to Mass General and TD Garden. Friendly people with dogs and complementary bike to cruise the town!Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for the 5 star review Shawn! Sincerely, Michal
Wonderful small hotel with frindly staff. Great location near to anything you might want to do in Boston. We were really pleased.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you so very much for the 5 star review Antonio! I was so happy to read that you had a great time with us and were pleased with your selection. Sincerely, Michal
Well maintained hotel, less than 1 block from the Garden. Perfect to spend the night for a show! Very short walk to Fanuel Hall region for dinner/bars/etc.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for the 5 star review - I was glad to hear that our location was what you were looking for. Sincerely, Michal
"NICE HOTEL FOR A GET-AWAY"
The Onyx was a good choice for my recent Boston-area autumn break. Despite construction on the street, sidewalk, and lighting system immediately in front of the facility, the hotel met my needs very well. It was clean; staff exceptionally friendly; and I appreciated the free wi-fi. The food served by the Ruby Room was also quite pleasing. Since I used […] the T for area travel, the proximity to North Station was great. I would stay at the Onyx again. Read moreGenuine Expedia guest review
Nice little hotel nestled back on a quiet street. Very clean and staff very friendly. Rooms a bit small. Construction out front a little inconvinient but a nice place to stay if you want out of the fast pace of the city life.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Hello, thank you for posting a review, it's great to hear that you liked the hotel. I am very sorry the construction on Portland street caused you any inconvenience, but I am happy to report that the City of Boston has completed their work on the street and the construction has now been completed. I hope you choose to come back to us in the future. Sincerely, Michal
"Wonderful Stay in Boston"
My husband and I recently visited Boston for our 20th anniversary, and stayed in the Onyx Hotel for four nights. The hotel was wonderful - centrally located (we walked everywhere), extremely friendly staff, clean and comfortable rooms. They went above and beyond by providing us with a bottle of champagne and chocolate-covered strawberries in our room […] upon arrival. It was such a kind and thoughtful gesture that we greatly appreciated. An extra added plus was our sweet roommate, a goldfish whom we named 'Sunny.' Also, the hotel welcomes dogs - love that! Read moreGenuine Expedia guest review
"Another Kimpton winner--with one exception"
We tend to stay in Kimpton hotels when conveniently located and when prices are reasonable. The Onyx in Boston was both. We've stayed at Nine Zero a few times. Its location is a bit better for walking to more centrally located attractions, but its prices have risen too high. The Onyx is a good alternative. The only downside is that it is very close […] to TD Garden, and our second night of sleep was interrupted several times by rowdy, loud, probably drunken hockey fans returning from a game. When checking out, the clerk asked about the stay and I reported the noise problem without really complaining and without asking for any compensation (I had not called the front desk during the night to complain). She immediately offered to comp one night's valet parking, which I gratefully accepted. Read moreGenuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for posting a review on your recent stay John, it is very much appreciated! I am glad you gave us a shot, however, I am really sorry you were disturbed by the street noise. I hope that does not deter you from returning to us in the future. Best, Michal
"Great Location and Great Staff"
We were outside of Boston for a wedding but then decided the last night we wanted to stay in the city. This is a great location, less than 10 minutes by walking is the Quincy Market and tons of restaurants, bars, shops, and the freedom trail, as well as a very moving Holocaust Memorial. The location of this hotel was perfect. The taxi to the airport […] after was about $20 with tip (cheaper than keeping our car an extra day). All the hotel staff was extremely nice an accommodating and they hung onto our bags on the first day when we were before check in and the second day after we checked out. I would definitely like to stay in this hotel again. Read moreGenuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Hi Timothy, Thanks for the great review, we love getting five stars! I am glad that the hotel worked our great for you and that you were able to enjoy many of the surrounding attractions. Sincerely, Michal
"Good clean place"
Nice room at a fair price. Good staff and great access to the North End and downtown.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you so much for the nice review Michael, hope you come back to us in the future! Sincerely, Michal
"overnight stay- Red Sox/Yankees Game"
Hotel was okay... the room was nicely renovated and the bed was comfortable. The room was very small, and our view from our room were windows of other hotels rooms of the Onyx. We had a hard time sleeping due to the walls being thin (heard people talking in another room, doors opening and closing) also, the air conditioner kept going on and off all […] night long. The towels in the shower were very rough (almost to the point where you don't want to use them)...they do provide you with bath robes as well which are not comfortable and ugly. The neighborhood wasn't very clean and there were a lot of homeless people begging for change and sleeping on the sidewalk. It is in a great location though for easy access to the T and a 15 minute walk to Quincy Market area...and TD Garden is right there. When checking out we noticed there was a continental breakfast, however there is an additional fee per person if you would like to eat it. Read moreGenuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Dear Ron, I am so very sorry that you had a less than perfect stay. It sounds like not only did we fail to exceed your expectations, we didn't even met them. I will take a look at all of your comments and start working on some of these. I hope that you give us a chance to show you we can do better. Sincerely, Michal
I was in Boston for a business workshop and found every single hotel sold out for the week. Apparently, this was the perfect storm of events and it took me three days to finally book a hotel within 45 minutes of where I needed to be. Was super happy with my stay and the location. Peak pricing was a little but of a downer but the nightly wine reception, […] super-attentive staff, and resident dog more than made this a wonderful stay and great place to unwind after my meetings. (I'm bummed I didn't have time for the bikes.) Beds were comfortable and bedding and pillows were softer and nicer than mine at home. The overall decor and ambiance has a cool vibe and was a great change from the hotel norm. Everyone, from the desk staff to housekeeping whom I met on the elevator, were extremely outgoing and pleasant. My only, extremely minor, negative comments are easy fixes (I watch too much "Hotel Inspector" to let this slide): the towels and bathrobes were a little rough and some were not very fresh-smelling, borderline musty; there is a 2" chunk of paint chipped from my bathroom door; and there was a little mold in the shower grout around the dispensers. Super minor I know, and I did not bring them up to the staff (my bad). This was the only reason I dropped the room cleanliness one star. Read moreGenuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Dear Meech, Thank you very much for posting such an in depth review of your recent stay with us. I am happy that you enjoyed your stay with us and that we did not disappoint. I really enjoyed reading your negative comments, it tells me we should probably be paying a little more attention to some of the smaller things in our rooms. I hope that you choose to stay with us in the future. Sincerely, Michal
"lots of restaurants within walking distance."
employees were very courteous and helpfulGenuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thanks for the 5 star review!
"A great hotel with eager-to-help staff"
This hotel was in a great location for my business trip, and the staff were always very friendly and happy to assist with anything. The bed was extremely comfortable and luxurious. Also, I loved the leopard-print robes in the rooms!Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for the great review Nicole! I am really happy that our location suited your needs, you found our bed to be comfortable and most importantly - that you loved our robes (they're on our favorites list)! Best, Michal
"Can't wait to go back!"
Everything was lovely about our stay! The hotel staff are extremely friendly and let us check out about two hours late because our lunch ran late. They let us borrow bikes, which you can use at a nearby loop overlooking the Charles River. There are a bunch of bars and restaurants within walking distance and the subway is close by as well- I didn't expect […] this when booking but our hotel location was perfect! Also, they are just the friendliest staff! Board games and a complimentary wine happy hour were just the icing on the cake! Read moreGenuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Dear Kamini, Thank you very much for the raving review! I am very happy that you had a great time with us, and even more, I am happy you were able to use our complimentary bikes and board games! We will welcome you back anytime. Best, Michal
Clean, looks newly-renovated, super-friendly and helpful staff. The room was a bit small, but about what I would expect for a big city, and was comfortable for our 1-night stay. Very short walk to North Station if you're traveling by train.Genuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for taking the time to review us! We did in fact renovate all our rooms and completed our new look a couple of months ago. It sounds like overall we fit what you were looking for and hope you choose to come back to us. Sincerely, Michal
My group consisted of 3 adult males. I reserved a room with 2 double beds and a cot through expedia. When we went to check in I was told that all that was available was a room with 1 king sized bed and a cot. We travelled from Maine for 4 hours to visit the city of Boston and this was a "very uncomfortable" situation to be put into. I now understand […] that it is the fault of expedia, however that didn't alleviate the situation that we found ourselves in. Read moreGenuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Hello, I am really truly sorry your experience with us was far from perfect. I can only imagine what it was like to get to the hotel and be disappointed due to not getting what you were promised. I am hopeful that overall your stay with us was positive and that what occurred does not deter you from trying us again in the future. Sincerely, Michal
"Excellent hotel....great location"
The staff at the hotel were very friendly and helped us with restaurants and attractions. Its very pet friendly. It was an awesome experience. The nightly happy hour/wine bar was delightful.Genuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you so much for the wonderful review Marcia! Best, Michal
Our overnite stay was wonderful, with an extremely comfortable bed, making for a restful night's sleep. Staff was outstanding, going the extra mile when necessary. A great bargain for the price.Genuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for posting a review! I am glad that you found our beds to be comfortable and that overall you had a great stay. Best, Michal
Air-conditioning was very loud and didn't kick in until the room was very warm. Set at 68 degrees. Other than that it was very comfortable.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Dear Jane, Thank you so much for letting us know about the A/C unit. We are currently in the process of looking at all the units in our rooms. I am so sorry your stay was less than perfect, I hope that does not deter you from returning to us in the future. Sincerely, Michal
"Great boutique style hotel"
This hotel is great, easy walk to tons of great bars, restaurants, Quincy Market, Beacon hill, little Italy, etc. The room was on the smaller side and the window faced the other side of the hotel, but it was nice and wicked smaht. The staff was also super helpful and friendly and you can borrow phone chargers if you forgot yours.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel It's great to read about your experience with us, thanks for taking the time to review us! Best, Michal
"Nice hotel with great amenities and great location"
We stayed at the Onyx due to the location to the TD Garden when we saw Katy Perry. The Onyx was a quick 8 minute walk to the Garden. GREAT GREAT GREAT location. Lots of places to eat nearby. The room was perfect for 2 adults and 2 kids. Roomy enough and very clean. The hotel staff was friendly and helpful!Genuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Wow, thanks for the amazing review Jmargr! I am so happy that our location worked for you and your family - we always tell people that our location is perfect for anyone going to a concert or event at TD Garden. I hope you and your family had a wonderful time at the Katy Perry concert! Best, Michal
"Nice headquarters for family trip to boston"
The good: wine reception, proximity to T stop, friendly dog at reception The not-so-good: in room wifi didn't work, no rollaways allowed in rooms with 2 beds (not apparent on hotels.com listing) Overall: pretty nice, funky hotel with a few minor problemsGenuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for taking the time to review us - am glad that you had a chance to join us for wine hour and enjoy our proximity to everything the city has to offer. I am really sorry that the wifi in your room did not work, we are currently looking in to options in order to improve the overall wifi experience in the building. Regarding the rollaway bed, the reason we are not able to accommodate a rollaway in a room with two beds is due to the lack of space in case of an emergency. All hotel rooms should have sufficient space to move and exit a room in case an emergency arises. You have a valid point in that this is not mentioned, so I will be sure to amend that. Sincerely, Michal
Great location in downtown Boston close to resturants, pubs, shopping, Quincy Market. Short walk to Boston Common and Beacon Hill. We would definitely stay again on our next visit.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Hello Linda, Thank you for the review, it was great to read that our location worked well for you and that you would stay with us again. Best, Michal
"O.K. Hotel, overpriced"
Overall o.k., close to Quincy Market (7 min. walk)Genuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for posting your comments Lori. It seems as though we underwhelmed you, definitely not like us... and for that I am sorry. I hope that you try us again, I promise we can do better. Sincerely, Michal
"It's a Place to Stay"
It wasn't terrible, but it wasn't great either. The staff is really friendly, the room/amenities are clean, and it's in a good location. Other than that there isn't much to gloat about. The rooms are small and they don't offer much in way of services. The gym is small as well, two treadmills, two elliptical, and a stationary bike. Overall this is a […] decent place to stay but not much more than that. Read moreGenuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Hello Matt, It sounds like we didn't do much to make your stay an amazing one. Although our footprint is a bit on the smaller side, I promise we do our best to make up for it in other fun ways such as rewards through our Kimpton Karma rewards program, our complimentary wine hour, our morning coffee and tea selections and our midday treats. I hope you give us another chance, Michal
Took the Downeaster to north station prior to flying home from vacation for a couple days in Boston. Staff was extremely friendly. Location was perfect since it was just on the other side of the street from north station do didn't have to drag bags around Boston. Left bags at hotel after check out so we could enjoy Boston for a few more hours before […] we had to catch a plane, sure it's not necessary but tip your doorman for holding bags. Rooms we nice, no complaints. Read moreGenuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for the nice review josh! I am glad you chose to stay with us for the end of your vacation. It's great to hear that you were able to take advantage of our services, we enjoy holding luggage for our guests as we know it can be a pain to enjoy our beautiful city with luggage in tow. Best, Michal
I was very impressed with the staff and how we were treated. Everyone was very courteous. The T station was a quick 4 or 5 minute walk from the hotel. The hotel was close to everything we wanted to see.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thanks for the nice review James! I am glad you had a great time while staying with us. Best, Michal
"Do Not Stay Here"
For her birthday my daughter asked to go whale watching, so we planned a short family vacation to Boston. The valet parking managed to ruin our vacation when their staff damaged my car. If the matter would have been resolved professionally I would not be leaving this feedback. However after assuring us that everything would be taken care of by both […] hotel staff and valet staff they failed to communicate with us as promised, and when they did only by email, refused to provide a direct phone number to the person handling the claim. Furthermore they denied any responsibility for the damage and went as far as to claim that the damage was in fact old, despite 3 of their staff members being present at the incident. I do not recommend you ever stay here, because if something goes wrong they will not resolve the matter in a professional or ethical way. Read moreGenuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Dear Mr. Quesada, I am really very sorry that your experience was so terrible. I understand that you spoke with the Assistant General Manager and he connected you with the manager in charge of the valet parking, since our valet parking is not managed by the hotel. I will contact them myself and see if there is anything they are willing to do. I don't have any control over them but I can certainly try and ask. Please know that we take every situation with our guests to heart and do everything we can to take care of any challenges that come up. Michal
The hotel location was convient public transportation, food and entertainment.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for posting a review! Michal
"Room Confort - Lack of AC"
Overall, our stay was OK. Our room's AC unit was not functioning properly which made sleeping very difficult. I do have to mention that the Concierge Service were great when it came to luggage, valet parking, directions and service with a smile.,Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for sharing your experience Paul. I am very sorry that your A/C did not work properly, it is definitely not what we hope our guests will encounter when staying with us. We are currently going through each one of our rooms to try and determine which A/C units need to be replaced. I hope that this does not deter you from returning to us in the future. Sincerely, Michal
"Close to everything on the north end"
My family and I stay here for three nights we walked everywhere. Hotel is clean, staff was helpful and knowledgeable. A stones throw from TD Garden, I recommend this hotel to anyone looking to experience historical Boston and/or going to something at TD GardenGenuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for the recommendation and for posting a nice review. Glad our location met your needs! Sincerely, Michal
"The place to stay if going to the Garden"
Perfect hotel if attending an event at the Garden! Friendly staff, the kitchen even reopened to make us a pizza, which we were very thankful forGenuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for your review, I am glad that you had a great stay with us and that we were able to accommodate the pizza! Sincerely, Michal
"Great hotel, but problems all over"
The hotel is really nice. It is pet-friendly. The bed is really comfy and bathroom is super clean. I really love the place, but had 3 problems during my stay. My reservation was for a King bedroom with free wifi. When I got to my room, it's a 2-queen-bed room. I thought they just ran out of rooms. I couldn't find any wifi information, so I called front […] desk. They said I had to sign up for the Kimpton Club or pay for the internet. I said my reservation included free wifi. Then, they gave me a code and quickly disconnected me. The code did not work. So, I just signed up for the Kimpton Club in the end. The second problem was I got a phone call an hour after checking in. They said they were sorry they put me in the wrong room. So, they had to switch my room right now. At that time, I thought it was great because the view in my room sucked. So, the staff came to my room and took my credit card and room key and gave me a new room key at an upper floor. I got to the other room, which was perfect. Way better view outside. The third problem was I checked my credit card statement after I got back home. There's a charge from the hotel. I immediately called the hotel to find out that the charge was for an umbrella that I took. What? I took an umbrella? I didn't even know there's an umbrella. So, they reversed the charge. It's a little exhausting staying at this hotel while what I wanted was a relaxing and fun vacation. Don't get me wrong, the staff is all nice and friendly, but ... Read moreGenuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Dear Linx, Thank you for reviewing your recent stay with us. It sounds like there was some good and some bad in there, and looks like the bad outweighed the good a little bit - for that, I am really sorry. I am not sure what happened with your room type and the wifi, but I will do my best to look into it so that it can be prevented in the future. I hope that you choose to give us another shot, I promise we are worth the visit. Sincerely, Michal
"Top notch hotel in the heart of Boston"
All of the staff that we interacted with at the Onyx were friendly and professional. They made us feel welcome as soon as we walked through the door. The hotel is very contemporary and the room was beautifully decorated. The bed was the best ever. It's too bad we were only staying for one night.Genuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for such a great review Linda! Good to read that you enjoyed your time with us and that you felt welcome. Hope you choose to come back to us! Best, Michal
"Nice hotel close to North End"
Very friendly and courteous staff greets you and is there to answer any question and make your stay enjoyable... We enjoyed the complimentary wine hour before heading out to dinner in the North EndGenuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Hi Phil, Thank you for posting a review. It's nice to hear that we were able to make you feel comfortable and even better, that you got to spend some time with us at wine hour! Hope you choose to come back to us in the future, Michal
"Onix is a great place to stay"
I love Onix, great location, the hotel has a lot of complementaries inclued, excellent staffGenuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for the review, it's nice to hear that you enjoyed our location, our amenities and the staff. Best, Michal
"Weekend with great-grand kids"
I enjoyed my stay. The staff was very helpful.Genuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Thanks for the review, so happy you had a great time with us! Best, Michal
"Could use some comfortable chairs"
If you want to hang out for a bit, you'll find that there isn't a comfortable chair in the place. The lobby/lounge chairs look nice, but aren't so comfortable... and that's about it as far as places to sit. On the other hand, if you enjoy petting dogs, the Onyx has them.Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Hi Leslie, Thanks for posting a review, always great to hear experiences from our guests! We do have a few areas to sit in the lobby, I agree some are less comfortable, but promise we try to make up for it in all the other amenities we provide. Hope you choose to come back to us, Michal
"A lovely hotel"
The Onyx is a really lovely hotel. Conveniently situated for all the major points of interest. The staff were really friendly and couldn't do enough for you. The room and bathroom were spotless and we enjoyed the free wine tasting in the evening. I would definitely recommend this hotel and if in Boston again, would return. Well done Onyx! - we will […] check out your other hotels! Read moreGenuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Dear Jan, Thank you so much for taking the time to review the hotel. I am happy you enjoyed your time with us and hope you choose to come back to us in the future. Best, Michal
"easy walking distance to main sites"
service staff especially Ken and Ron were great enjoyed the ice cream and lemonade and happy hour portland is not well lit at night coming from faneuil but otherwise would strongly recommend!Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for the positive review Angeline! It looks like you had a chance to enjoy our complimentary afternoon treats - we make them all in house. Hope you choose to come back to us in the future. Best, Michal
"Good choice near the trail"
Good location for historical sites, TD Garden and the harbor. Easy subway access from the airport or to the Fenway area. Even easier once they reopen the Government Center stop.Genuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Thanks for the good words!
"We LOVED our stay"
This hotel is prefectly located, with easy access to public transportation (the T and trolley cars for touring the historical sites). It is just off the beaten path which was nice for us (very easy to get to everything, even walking to many places was easy), and yet it was a little less crowded. The hotel staff was excellent, very friendly and attentive. […] The room was VERY quiet. We hardly heard any street or hallway noise. Everything in the room was very, very clean (and I'm very picky about this). We would definitely stay here again on our next trip to Boston. This hotel is the first I've booked and found it to be exactly as advertised. The pictures on the site are accurate. Highly recommend. Read moreGenuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Hello Jenny, I'm happy to hear that our location was what you were looking for and that you found our advertising to be accurate - all great things to know. I do hope you come back to stay with us and that I get the chance to meet you in person. Until then, be well! Michal Penek General Manager
"Close to everything!"
Took the T from the airport and walked a block to the hotel. The main street across from the Garden had a number of homeless people begging for money but I guess that's to be expected in a big city. The hotel staff were very welcoming and seemed genuinely happy to serve. While it was a small hotel it was all we needed for a few days away. The rooms […] were clean and updated and the beds were extremely comfortable. We walked to Quincy market, the North end, the Boston Public Garden, Beacon Hill as well as the T station and found the hotel to be perfectly situated between them. We'll be back! Read moreGenuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Glad you had a great time in Boston Brian, it sounds like you hit many of our best places to visit while in Boston! Hope to see you amongst our guests in the near future, Michal
The hotel was in a great location, walking distance to everything. Staff was excellent, facilities were very nice, was very happy.Genuine Expedia guest review
Response by Onyx Hotel, a Kimpton Hotel Great to hear that you had a great stay with us! Hope you enjoyed the WWE event and had a good time in Boston. Best, Michal Penek
"Close to North Station (Amtrak Downeaster)"
Excellent! Very helpful staff!Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for the 5 star review Frank, I appreciate you taking the time to post your feedback. Best, Michal
Good hotel. Pretty good location. Room on the smallish side. A bit pricey - amenities more than room. 4.5Genuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thank you for the nice review, I am glad you enjoyed our location. Best, Michal
Great location , great price, loved this place. Skip food from room service, it was the only thing we weren't impressed withGenuine Hotels.com guest review
Response by Onyx Hotel, a Kimpton Hotel Thanks for your comments Mike, I'm sorry the room service was disappointing. Best, Michal
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