"Easy walk to trolleys"
To high of price for condition of hotel..parking is to tight>>Genuine Hotels.com guest review
We were there for our 12 year anniversary, and were very pleased! :-)Genuine Hotels.com guest review
ALL OK.but although advertised with WIFI, the HOTEL WIFI was not operational the entire WEEK!Genuine Hotels.com guest review
The time has come for the Inn on Broadway to pass into the sunset. The motel is sketchy, dirty, and broken down. The stairway was dirty, and when I got to my room, a scary guy was hanging out in front of the door. The motel room wasn't much better. Carpet was ripped. Tiles missing. Floors dirty. The motel lacks basics like a business center. On the […] plus side, Cow Hollow has great restaurants and shopping. Read moreGenuine Hotels.com guest review
Hotel said 'free internet', but it never ended up being available. They rebooted and rebooted the system, had Comcast come, and it still didn't work. When a family is traveling, access to the internet is important. I was very disappointed.Genuine Hotels.com guest review
Very old classic hotel. The room and bathroom was clean and the beds were comfortable. The cost was about $100 more than it should have been.Genuine Hotels.com guest review
"Bad Bad Bad"
Bad manner of front clark. Bad connection of Wifi . Messy Parking.Genuine Hotels.com guest review
"beware of old elevator"
Fair but elevator going up was very noisy, scary; asked desk person about it he said it is fine; inspection permit is outdatedGenuine Hotels.com guest review
"Good Value Stay"
A great location with easy public transportation. Bus to Fisherman's Wharf and Mission District very easy and frequent. Felt very safe in the area. Hotel is old and dated, but very well maintained and clean. Parking is limited, but staff works with you. Many cars double parked or in non parking areas, but free parking is a big plus. Bathroom was very […] clean, and shower was great. Will stay here again if we return to San Francisco, and will recommend to friends and family. Read moreGenuine Hotels.com guest review
"It was okay"
My family and I stayed here 7/21/14-7/25/14. We had two rooms, I had a deluxe king room and the other was a two queen bed rooms. The rooms were clean and okay when we got there. The normal wear and tare I guess. The wifi sucks, so don't expect to put your phone, tablet or laptop on wifi there. To check in was a drag and theGenuine Hotels.com guest review
When we checked in around 5 the room wasn't clean. Beds stripped but no sheets and bathroom dirty.Genuine Expedia guest review
"Hotel was ok. WIFI didn't work at all."
The hotel was about a mile walk to Fisherman's wharf. The wifi didn't work. When I called the front desk, I was told that they were working on it.Genuine Expedia guest review
"Great value for money, close to attractions"
This is a very old hotel, but well maintained. Our room was clean and comfortable. The guy at the front desk was super helpful and gave us a map which proved invaluable, helping us get around. Parking was not a problem, even if there aren't enough spaces for every room...every effort was made to ensure a parking space is available, even if you get back […] late in the evening. The location of the hotel is great - within walking distance to lots of restaurants and attractions. The trolley is only a few blocks away, and there is a bus that runs up and down Van Ness (getting you to Fisherman's Wharf). The restaurant attached to the hotel has a great breakfast, which is very convenient. The room itself was clean and quiet (even though it's on a main street). The water pressure in the shower was incredible! There is a mini fridge, microwave, and coffee maker in the room. The only problem we had was the flakey WIFI. They reset their routers many many times and I don't think it ever really worked for us. Which was fine because we were only in the room to sleep. Kids complained, but they survived. Read moreGenuine Hotels.com guest review
"Very poor hotel for the money"
There was a terrible smell coming out of the heater/ air conditioner unit. I had an appointment the next morning and when I went to take a shower, there was NO water. Had to leave without a shower. The internet didn't work at all the 1st day and only sporadically the 2nd. The bed was saggy, not firm at all... gave me a terrible backache. The drain in […] the sink did not work and there was lots of grout missing in the tile surrounding the sink. There was no counterspace in the bathroom to set even my hairbrush. The outside walk area to get to the room was filthy. Overall experience was horrible. Read moreGenuine Expedia guest review
good location, close to everything overall it is a good choiceGenuine Expedia guest review
Being near Fisherman's Wharf and walking distance for the 4th of July fireworks brought me and my family to this hotel...NEVER AGAIN! In fact, I made the easy decision to forfeit my pre-payment and moved hotels. The location was horrible, especially with the drunk homeless people (more than 1) sitting at the driveway yelling at the guests and passerby. […] The hotel is beyond old and greatly in need of a tear down and rebuild. (Renovation would not help). The rooms were actually cleaner than I thought, but that's not a really a compliment. Visible rust on fixtures, an old OLD elevator, and unfriendly atmosphere. Is it close to Fisherman's Wharf? I guess so, but it's not a place that you'd feel safe walking around, especially in the dark. Read moreGenuine Hotels.com guest review
"We won't be back"
Room was clean. Hotel needs work. Elevator, stairwells, need a lot of improvement as well as hotel lobby. Was seriously uncomfortable checking in. Parking area needs security patrol to keep others out. I was very surprised this was on Expedia and AAA sites.Genuine Expedia guest review
Excellent location, parking is a bit tight but manageable, very quite on the third floor.No free breakfast.Genuine Expedia guest review
My husband and I stayed here for 2 nights for part of our honeymoon roadtrip. Clearly we weren't looking for a swanky hotel, this was more of just a place to sleep after a day of sightseeing, and some where that was close to the downtown part. It was clean, comfortable, safe feeling, and we walked to get to our tour bus pick up site easily. We found […] a great deli close by that made awesome breakfast bagels, and a pizza place that had delicious by-the-slice pizza. It is a great place to stay if you are not particular about fancy extras, but want a secure and clean place to stay while exploring San Francisco. Only downside was the parking, which we were lucky to find a spot, but I see that it can be a problem. The front desk staff was not overly friendly, but no real complaints. We booked this based on the guest reviews noting safety, accessibility, cleanliness, and price, and were not disappointed. Read moreGenuine Hotels.com guest review
Great hotel for the price. Will definitely stay here again.Genuine Hotels.com guest review
"Nice place with thin walls"
The hotel is a bit run-down, but very clean. The walls are very thin; you could hear your neighbors talking in the adjoining room.Genuine Expedia guest review
"Good Value for San Francisco"
Free parking and close to bus stop. Our room was recently remodeled.Genuine Hotels.com guest review
"For a Friday Museum trip in SF"
It was fine. We needed a place to stay for one night with reasonable access the the Legion of Honor. This worked for us. It was clean, very important!!!!!!!!Genuine Expedia guest review
Staff took about an hour for check in though there were only two clients in front of me for check in. I requested one month in advanced a room in the back because of noise and staff said is it was assigned to other people even though I was told I got assigned one previously. After I insisted I got the room in the back but staff was very mean and told […] me "what kind of car do you have a Ferrari or Lamborghini?" in a very sarcastic way. I though that was very disrespectful. The keys for the room did not work properly, even though the room was cleaned it did not smell good. In the evening was a lot of noise and I could not sleep. Read moreGenuine Expedia guest review
Good price and decent place for what I paid. Biggest complaint was a cheap, saggy mattress.Genuine Expedia guest review
"good location and clean"
Good location on Van Ness and Broadway, just a 5 minute drive from the piers.Genuine Expedia guest review
It was good. 2nd time me and my man stayed thereGenuine Expedia guest review
"Close to Chinatown, Fillmore, etc."
It has a garage, but it gets filled up very easily. The parking space is very narrowed as well.Genuine Hotels.com guest review
The only thing good about this place is the fact that it's close by a lot of tourist areas, and the restaurant is good. . The place is old, and the rooms allow a lot of noise in from the street. If you stay here, bring earplugs. The towels were bad, I thought I was going to scratch my face off. Parking is absolutely insane! You better be a very proficient […] driver if you expect to park your car in the parking lot. The staff was ok, but when I was there, a motorcycle club was staying there as well. This group would be up late, and they were yelling, whistling, breaking glass, and just making a ton of noise, and the staff never came out to ask them to be quiet. You're better off staying at a Motel 6 outside of the city than staying at this place. The overall quality is about the same as a Motel 6, just three times expensive. Read moreGenuine Hotels.com guest review
Stayed 3 days. The price was good compared to hotels closer to the wharf. It's Kind of old but kept clean. Easy access to public transportation. Very quaint cafe on corner. Parking was tight but free. We rode the bus or walked so we never had to drive. Over all it was this hotel served its purpose but nothing special.Genuine Expedia guest review
There were more rooms than parking places, had to wait 20 minutes for an employee to move their car so we could park. Room had a strange odor and the door security chain was missing. The staff was friendly, but were limited to what they had. Not worth the money.Genuine Hotels.com guest review
In a very good location, stayed there for 2 nights. The only thing I didn't like is the bad attitude I found in the front desk girlGenuine Hotels.com guest review
"Last Minute Reservation Worked"
We needed a last minute reservation due to a medical emergency to be treated at a nearby clinic in San Francisco. The price was good for San Francisco so we jumped on it. Not a great hotel, not a terrible one. We did have a problem because the reservation was made online from home by my husband in his name, since that was the one on the credit card, […] and when I tried to check in they would not allow it because he wasn't present. Happily, a call to Hotels.com by him quickly got the name on the reservation changed and it worked out. Thank goodness he was able to talk to a live person at Hotels.com who was extremely helpful and the problem was solved. Read moreGenuine Hotels.com guest review
"Good location, but that's about it"
Bathroom window faces walkway so you can't open it and it's low enough for passers by to see in easily, no bathroom ventilation fan, elevator vibrates and buzzes going up. Facility lacks security, OK for men, not so good for families.Genuine Expedia guest review
"An OK motel"
An OK motel, a little run down, but affordable, clean, and with free parking on site and easy access to public transportation, it was a good choice for us for one night. We wouldn't want to spend much more than that. Some of the reviews that mentioned the smell of any spray, etc in the lobby and elevator were spot on, but we didn't see any insect problems […] in the room, hallways, or garage downstairs. The staff were friendly and focused on their work. The free parking was certainly a plus, but don't count on the elevator; it is slow, seems to be stalled for long periods of time and definitely a bit aged. For the price, however, we had no reasons to complain. Read moreGenuine Expedia guest review
Great Location. There is a diner on location open for breakfast only. Beds were comfy. Limited Parking. Over all a decent price.Genuine Expedia guest review
"Good and safe location"
20minutes walkig to Fisherman's Walf. By using Muni bus, the bus stop is located 1 block away, I and my friend went anywhere we want togo in SanFrancisco. Starbucks was located in 2 blocks, openning from 5a.m.Genuine Expedia guest review
"Very convenient. Employees very nice."
Enjoyed our stay. Older building with updated rooms. Comfortable bed. Very clean! Very quiet even though it's on a busy street. Employees were nice and friendly. Here are the negatives: Free internet was super slow. When we asked the nice desk people about basic things, like how to get a cable car ticket, or where we could find the nearest Mexican food, […] they had no idea! I would maybe have a cheat sheet of San Francisco frequently asked questions at the desk so they could help, especially since we couldn't get our answers on line Read moreGenuine Hotels.com guest review
"A Compromise With Drawbacks"
Positives: free parking, refrigerator and microwave in room; within walking distance of Whole Foods Market; most San Francisco destinations accessible by public transportation. Negatives: free wifi is fragile, requiring frequent log-ons; street noise from motorcycles and noisy guests made sleeping before midnight nearly impossible. This is not a fancy […] business-class hotel and is a bit seedy, which goes along with lower cost; favored by young people with active night life; may not be a good choice for older travelers looking for a good-night's sleep. Read moreGenuine Hotels.com guest review
"Nice room bad management"
Upper management was really Unfriendly.Some of the staff members were friendly ,some not. Although our room was clean and nice the common areas of the hotel were dirty and ugly.I wouldn't stay there again...Genuine Expedia guest review
"fine hotel in good location"
The rooms at the inn at broadway were clean and fairly spacious. Many of the rooms have nice views. It is an old hotel so there are broken tiles and it generally feels old but clean enough to be just fine. The lobby was dirty and run down though so don't judge the rooms by that. Generally the outside of the hotel doesn't look real nice but for the price […] I would definitely stay there again. The street noise was loud but I think that is unavoidable in San Francisco. The neighborhood was very nice. Read moreGenuine Expedia guest review
"Good price and location, but noisy"
A very good location in the northern part of the city, with restaurants nearby, and not too long a walk from the waterfront and other attractions. Thin walls and some street noise. I'd ask for a room away from Van Ness. Also on the top floor -- I heard every step the people above me took.Genuine Hotels.com guest review
"Great location, but thin walls"
We were very happy with the location of this hotel, the price, and the free parking. I agree with other reviewers though that the walls are quite thin. As a result, I had a hard time falling asleep. My husband wears ear plugs to bed, so he didn't have any problems sleeping, and our kids also had no trouble sleeping.Genuine Expedia guest review
"good value for money"
you get what you pay for so no complaints at allGenuine Hotels.com guest review
"Cheap and clean"
Good motel with big and clean room, lived at the third floor with the street just outside our window, we did'nt care about the trafficnoise but you heard it at all times. Good location and the busstop is just around the corner. Many restaurant and some shops close to the motel.Genuine Hotels.com guest review
"Close to everything in the bay area."
The hotel itself was okay and the location was great, however, it had the worst shower I've ever experienced with the 100's of nights I've spent in hotels. If you expect to have a nice quick shower in the mornings before you head out for the day this is not the place to be. It would take 10 minutes just to rinse the shampoo out of my short hair. I would […] never stay here again unless they changed out the shower heads. Read moreGenuine Hotels.com guest review
"close to stuff"
front desk was less than friendly, room was old and beat. hot shower. close to stuff that I went to seeGenuine Hotels.com guest review
"Good overall for the price!!!"
Really nice room overall for the price. Had everything that was advertised and even had a desk and chair. Lots of room in King Room. Noisy w traffic but it didn't really bother me.Genuine Expedia guest review
"Old San Francisco in a great location"
Very old building, full of charm, free parking was great, internet worked, room was clean, good location, competitive price.Genuine Expedia guest review
"never ever again. .."
Very bad service, parking is always full, the room service came early and started to knock the door , no late check out..Genuine Hotels.com guest review
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