"No Internet Available, Not Enough Parking"
Room was acceptably clean, but that was where the upsides ended. Hotel advertises free parking and WiFi, but did not have enough parking spaces and we were forced to park on the street multiple nights, a chore in SF. The WiFi did not work any of the 3 nights we stayed there, and staff repeatedly promised to address the issue, which was never resolved. […] Another guest stated that they were informed that the hotel no longer has internet but continues to advertise that it does anyway to attract guests. I won't stay here again due to the poor service received. Read moreGenuine Hotels.com guest review
"San Fran getaway done rite"
Safe neighbor hood, very clean and free parking! Loved it will most definitely be coming back.Genuine Hotels.com guest review
"Location is great, cheap rates, clean sheets."
Don't expect a 5 star hotel and you'll be just fine here. Just needed a cheap room that's clean. You'd be surprised how hard that is to find in San Francisco. Talk about pricey! This place fit the bill though. Location is great. Can walk or take the public transportation to most places.Genuine Hotels.com guest review
"Clean rooms and free parking"
A great value place to stay. It's a little noises due to its location But all in all, I would stay there again. The rooms where clean.Genuine Hotels.com guest review
"In on Broadway"
My Inn room was spacious with excellent access to Union street shopping, Van Ness thoroughfare and Fishermans Wharf.Genuine Hotels.com guest review
"It's is good enough."
Carpet felt wet all the time, although it was dry; unable to connect to Wifi. Traffic noise easily heard through the door. Staff was great. Room very clean. Great location.Genuine Hotels.com guest review
"Terrible experience, filthy room and rude manager"
Great neighborhood, but this is one of the worst hotels I've ever stayed. The stairwell up to the 3rd floor smelled like mildew and urine. The first room also smelled terrible, but now it was cigarettes and tobacco. I asked for a new room, and the second one was only slightly better. I told the office clerk that I would stay the first night, but didn't […] want to stay the next the next two nights. He said I would get a FULL REFUND for my next two nights but needed to speak with the hotel manager the next morning. The next day the hotel manager said that I couldn't get a refund for the 2nd night, and only the 3rd. Regardless of what your "policy" is, you should honor whatever an employee tells a customer. Read moreGenuine Hotels.com guest review
"one night stay"
Modest room and furnishings. Strong smell of bleach perelated room.Genuine Hotels.com guest review
"Avoid at all costs"
Awful place. Lots of street noise and the rooms are old and dingy. Way over priced for place that is ten times worse than Motel 6.Genuine Hotels.com guest review
"I'll stay here again"
Great for short stay, friendly staff, great neighborhood!Genuine Hotels.com guest review
It was a really old place and parking is very smallGenuine Hotels.com guest review
This was the worst experience out of a horror film plus not the room I paid for. It was dirty I slept on my jacket I'll comfortable all night would have left but it was storming so I had to brave though the nightGenuine Hotels.com guest review
"great stay for the pay!"
Great time 15 min walk to fishermans warf uphill so take comfortable walking shoes a bus that will take straight to china town one block away and cool viewGenuine Hotels.com guest review
"Great for the budget traveler"
It was very reasonably priced, great (safe) location. Comfortable bed. The walls were thin. Overall, good value for money.Genuine Hotels.com guest review
"Good location, nice staff"
Nice staff. Very helpful with bus routes. Centrally located, easy to get to. Small and cramped parking lot, but wow, free parking in SF!Genuine Expedia guest review
My room was pleasant and my stay was peaceful despite the noise from the street. The fan kept air circulating and drowned out much of the noise.Genuine Expedia guest review
The hotel was a little bit outdated but the rooms were clean and the price was good for the location.Genuine Expedia guest review
"Easy walk to trolleys"
To high of price for condition of hotel..parking is to tight>>Genuine Hotels.com guest review
We were there for our 12 year anniversary, and were very pleased! :-)Genuine Hotels.com guest review
had a good time staying here. Price's reasonable. would come back here for sure. the room is clean.Genuine Expedia guest review
"Ok if closer to fish mans Warf."
We had a good stay. The attached restaurant was excellent. Laundry was only a few blocks away. Great service.Genuine Expedia guest review
ALL OK.but although advertised with WIFI, the HOTEL WIFI was not operational the entire WEEK!Genuine Hotels.com guest review
"You get what you pay for in S.F"
The only plus was location...there was construction going on & noisy during day. The guy in front quoted 70.00 for another day then my husband asked next day & he said 129.00 plus tax! Ugh No! Overall I give 5-6 out of 10 My husband liked room me not so much....Genuine Expedia guest review
Had a great experience! Would definitely stay again. Was within walking distance to all our places of interest.. ie China Town, Fisherman's Warf, Lombard St.. And our room was clean & comfy. Slept great although we had a little trouble with the tv but that didn't both us muchGenuine Expedia guest review
The time has come for the Inn on Broadway to pass into the sunset. The motel is sketchy, dirty, and broken down. The stairway was dirty, and when I got to my room, a scary guy was hanging out in front of the door. The motel room wasn't much better. Carpet was ripped. Tiles missing. Floors dirty. The motel lacks basics like a business center. On the […] plus side, Cow Hollow has great restaurants and shopping. Read moreGenuine Hotels.com guest review
"what would you expect in the crowded busy SF"
the location is easy to find and very convenient if you want to visit the China town, financial downtown, fisher dwarf and all the tourist interests. but the hotel is old aged and got narrow hall. don't have breakfast.Genuine Expedia guest review
Hotel said 'free internet', but it never ended up being available. They rebooted and rebooted the system, had Comcast come, and it still didn't work. When a family is traveling, access to the internet is important. I was very disappointed.Genuine Hotels.com guest review
We looked for a reasonable hotel with good location and we found it. The hotel facilities was very old and broken. The toilet were stucked once, the elevator did'n work on our last day there. The room wasn't clean as we wish but it was reasonable. We didn't spent much time at the hotel so it didn't Affected us too much. It located 15 min walk from the […] wharf and 20 from union sq. Read moreGenuine Expedia guest review
Very old classic hotel. The room and bathroom was clean and the beds were comfortable. The cost was about $100 more than it should have been.Genuine Hotels.com guest review
"Bad Bad Bad"
Bad manner of front clark. Bad connection of Wifi . Messy Parking.Genuine Hotels.com guest review
"beware of old elevator"
Fair but elevator going up was very noisy, scary; asked desk person about it he said it is fine; inspection permit is outdatedGenuine Hotels.com guest review
"Good Value Stay"
A great location with easy public transportation. Bus to Fisherman's Wharf and Mission District very easy and frequent. Felt very safe in the area. Hotel is old and dated, but very well maintained and clean. Parking is limited, but staff works with you. Many cars double parked or in non parking areas, but free parking is a big plus. Bathroom was very […] clean, and shower was great. Will stay here again if we return to San Francisco, and will recommend to friends and family. Read moreGenuine Hotels.com guest review
This hotel is in a great location. I was able to comfortable walk down to fisherman's wharf and enjoy all the activities it has to offer. In addition, It is right by Polk St. which has a slew of great bars and restaurants. The hotel itself is a little dated, but my room was clean. The staff was also very nice and helpful in tell me all about the San […] Fran area. If you okay with not having the nicest hotel to save a few bucks this hotel is for you. Read moreGenuine Expedia guest review
Noisy hotel, we arrived 45 mins after check in time and our rm not ready. Given room directly next to office. Between office activity noise, doors slamming, yelling etc extremely hard to sleep. Parking on site but horrible if u have an SUV!!! Staff were very friendly, 25 min walk to wharf so had to take city bus down there. Over all place was horrible […] and extremely over priced! Read moreGenuine Expedia guest review
clean, good size room, king bed was comfortable, doesn't have a bedside clock. I needed to write something down and there wasn't a note pad or pen. WiFi didn't work at all I don't think they should say free WiFi if it's not working. If you don't need WiFi its a good no frills motel.Genuine Expedia guest review
"It was okay"
My family and I stayed here 7/21/14-7/25/14. We had two rooms, I had a deluxe king room and the other was a two queen bed rooms. The rooms were clean and okay when we got there. The normal wear and tare I guess. The wifi sucks, so don't expect to put your phone, tablet or laptop on wifi there. To check in was a drag and theGenuine Hotels.com guest review
When we checked in around 5 the room wasn't clean. Beds stripped but no sheets and bathroom dirty.Genuine Expedia guest review
"Hotel was ok. WIFI didn't work at all."
The hotel was about a mile walk to Fisherman's wharf. The wifi didn't work. When I called the front desk, I was told that they were working on it.Genuine Expedia guest review
"Great value for money, close to attractions"
This is a very old hotel, but well maintained. Our room was clean and comfortable. The guy at the front desk was super helpful and gave us a map which proved invaluable, helping us get around. Parking was not a problem, even if there aren't enough spaces for every room...every effort was made to ensure a parking space is available, even if you get back […] late in the evening. The location of the hotel is great - within walking distance to lots of restaurants and attractions. The trolley is only a few blocks away, and there is a bus that runs up and down Van Ness (getting you to Fisherman's Wharf). The restaurant attached to the hotel has a great breakfast, which is very convenient. The room itself was clean and quiet (even though it's on a main street). The water pressure in the shower was incredible! There is a mini fridge, microwave, and coffee maker in the room. The only problem we had was the flakey WIFI. They reset their routers many many times and I don't think it ever really worked for us. Which was fine because we were only in the room to sleep. Kids complained, but they survived. Read moreGenuine Hotels.com guest review
"Very poor hotel for the money"
There was a terrible smell coming out of the heater/ air conditioner unit. I had an appointment the next morning and when I went to take a shower, there was NO water. Had to leave without a shower. The internet didn't work at all the 1st day and only sporadically the 2nd. The bed was saggy, not firm at all... gave me a terrible backache. The drain in […] the sink did not work and there was lots of grout missing in the tile surrounding the sink. There was no counterspace in the bathroom to set even my hairbrush. The outside walk area to get to the room was filthy. Overall experience was horrible. Read moreGenuine Expedia guest review
good location, close to everything overall it is a good choiceGenuine Expedia guest review
Being near Fisherman's Wharf and walking distance for the 4th of July fireworks brought me and my family to this hotel...NEVER AGAIN! In fact, I made the easy decision to forfeit my pre-payment and moved hotels. The location was horrible, especially with the drunk homeless people (more than 1) sitting at the driveway yelling at the guests and passerby. […] The hotel is beyond old and greatly in need of a tear down and rebuild. (Renovation would not help). The rooms were actually cleaner than I thought, but that's not a really a compliment. Visible rust on fixtures, an old OLD elevator, and unfriendly atmosphere. Is it close to Fisherman's Wharf? I guess so, but it's not a place that you'd feel safe walking around, especially in the dark. Read moreGenuine Hotels.com guest review
"We won't be back"
Room was clean. Hotel needs work. Elevator, stairwells, need a lot of improvement as well as hotel lobby. Was seriously uncomfortable checking in. Parking area needs security patrol to keep others out. I was very surprised this was on Expedia and AAA sites.Genuine Expedia guest review
Excellent location, parking is a bit tight but manageable, very quite on the third floor.No free breakfast.Genuine Expedia guest review
My husband and I stayed here for 2 nights for part of our honeymoon roadtrip. Clearly we weren't looking for a swanky hotel, this was more of just a place to sleep after a day of sightseeing, and some where that was close to the downtown part. It was clean, comfortable, safe feeling, and we walked to get to our tour bus pick up site easily. We found […] a great deli close by that made awesome breakfast bagels, and a pizza place that had delicious by-the-slice pizza. It is a great place to stay if you are not particular about fancy extras, but want a secure and clean place to stay while exploring San Francisco. Only downside was the parking, which we were lucky to find a spot, but I see that it can be a problem. The front desk staff was not overly friendly, but no real complaints. We booked this based on the guest reviews noting safety, accessibility, cleanliness, and price, and were not disappointed. Read moreGenuine Hotels.com guest review
Great hotel for the price. Will definitely stay here again.Genuine Hotels.com guest review
"Nice place with thin walls"
The hotel is a bit run-down, but very clean. The walls are very thin; you could hear your neighbors talking in the adjoining room.Genuine Expedia guest review
"Good Value for San Francisco"
Free parking and close to bus stop. Our room was recently remodeled.Genuine Hotels.com guest review
"For a Friday Museum trip in SF"
It was fine. We needed a place to stay for one night with reasonable access the the Legion of Honor. This worked for us. It was clean, very important!!!!!!!!Genuine Expedia guest review
Staff took about an hour for check in though there were only two clients in front of me for check in. I requested one month in advanced a room in the back because of noise and staff said is it was assigned to other people even though I was told I got assigned one previously. After I insisted I got the room in the back but staff was very mean and told […] me "what kind of car do you have a Ferrari or Lamborghini?" in a very sarcastic way. I though that was very disrespectful. The keys for the room did not work properly, even though the room was cleaned it did not smell good. In the evening was a lot of noise and I could not sleep. Read moreGenuine Expedia guest review
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