We were there for our 12 year anniversary, and were very pleased! :-)Genuine Hotels.com guest review
ALL OK.but although advertised with WIFI, the HOTEL WIFI was not operational the entire WEEK!Genuine Hotels.com guest review
The time has come for the Inn on Broadway to pass into the sunset. The motel is sketchy, dirty, and broken down. The stairway was dirty, and when I got to my room, a scary guy was hanging out in front of the door. The motel room wasn't much better. Carpet was ripped. Tiles missing. Floors dirty. The motel lacks basics like a business center. On the […] plus side, Cow Hollow has great restaurants and shopping. Read moreGenuine Hotels.com guest review
Hotel said 'free internet', but it never ended up being available. They rebooted and rebooted the system, had Comcast come, and it still didn't work. When a family is traveling, access to the internet is important. I was very disappointed.Genuine Hotels.com guest review
Very old classic hotel. The room and bathroom was clean and the beds were comfortable. The cost was about $100 more than it should have been.Genuine Hotels.com guest review
"Bad Bad Bad"
Bad manner of front clark. Bad connection of Wifi . Messy Parking.Genuine Hotels.com guest review
"beware of old elevator"
Fair but elevator going up was very noisy, scary; asked desk person about it he said it is fine; inspection permit is outdatedGenuine Hotels.com guest review
"Good Value Stay"
A great location with easy public transportation. Bus to Fisherman's Wharf and Mission District very easy and frequent. Felt very safe in the area. Hotel is old and dated, but very well maintained and clean. Parking is limited, but staff works with you. Many cars double parked or in non parking areas, but free parking is a big plus. Bathroom was very […] clean, and shower was great. Will stay here again if we return to San Francisco, and will recommend to friends and family. Read moreGenuine Hotels.com guest review
"It was okay"
My family and I stayed here 7/21/14-7/25/14. We had two rooms, I had a deluxe king room and the other was a two queen bed rooms. The rooms were clean and okay when we got there. The normal wear and tare I guess. The wifi sucks, so don't expect to put your phone, tablet or laptop on wifi there. To check in was a drag and theGenuine Hotels.com guest review
"Great value for money, close to attractions"
This is a very old hotel, but well maintained. Our room was clean and comfortable. The guy at the front desk was super helpful and gave us a map which proved invaluable, helping us get around. Parking was not a problem, even if there aren't enough spaces for every room...every effort was made to ensure a parking space is available, even if you get back […] late in the evening. The location of the hotel is great - within walking distance to lots of restaurants and attractions. The trolley is only a few blocks away, and there is a bus that runs up and down Van Ness (getting you to Fisherman's Wharf). The restaurant attached to the hotel has a great breakfast, which is very convenient. The room itself was clean and quiet (even though it's on a main street). The water pressure in the shower was incredible! There is a mini fridge, microwave, and coffee maker in the room. The only problem we had was the flakey WIFI. They reset their routers many many times and I don't think it ever really worked for us. Which was fine because we were only in the room to sleep. Kids complained, but they survived. Read moreGenuine Hotels.com guest review
Being near Fisherman's Wharf and walking distance for the 4th of July fireworks brought me and my family to this hotel...NEVER AGAIN! In fact, I made the easy decision to forfeit my pre-payment and moved hotels. The location was horrible, especially with the drunk homeless people (more than 1) sitting at the driveway yelling at the guests and passerby. […] The hotel is beyond old and greatly in need of a tear down and rebuild. (Renovation would not help). The rooms were actually cleaner than I thought, but that's not a really a compliment. Visible rust on fixtures, an old OLD elevator, and unfriendly atmosphere. Is it close to Fisherman's Wharf? I guess so, but it's not a place that you'd feel safe walking around, especially in the dark. Read moreGenuine Hotels.com guest review
My husband and I stayed here for 2 nights for part of our honeymoon roadtrip. Clearly we weren't looking for a swanky hotel, this was more of just a place to sleep after a day of sightseeing, and some where that was close to the downtown part. It was clean, comfortable, safe feeling, and we walked to get to our tour bus pick up site easily. We found […] a great deli close by that made awesome breakfast bagels, and a pizza place that had delicious by-the-slice pizza. It is a great place to stay if you are not particular about fancy extras, but want a secure and clean place to stay while exploring San Francisco. Only downside was the parking, which we were lucky to find a spot, but I see that it can be a problem. The front desk staff was not overly friendly, but no real complaints. We booked this based on the guest reviews noting safety, accessibility, cleanliness, and price, and were not disappointed. Read moreGenuine Hotels.com guest review
Great hotel for the price. Will definitely stay here again.Genuine Hotels.com guest review
"Good Value for San Francisco"
Free parking and close to bus stop. Our room was recently remodeled.Genuine Hotels.com guest review
"Close to Chinatown, Fillmore, etc."
It has a garage, but it gets filled up very easily. The parking space is very narrowed as well.Genuine Hotels.com guest review
The only thing good about this place is the fact that it's close by a lot of tourist areas, and the restaurant is good. . The place is old, and the rooms allow a lot of noise in from the street. If you stay here, bring earplugs. The towels were bad, I thought I was going to scratch my face off. Parking is absolutely insane! You better be a very proficient […] driver if you expect to park your car in the parking lot. The staff was ok, but when I was there, a motorcycle club was staying there as well. This group would be up late, and they were yelling, whistling, breaking glass, and just making a ton of noise, and the staff never came out to ask them to be quiet. You're better off staying at a Motel 6 outside of the city than staying at this place. The overall quality is about the same as a Motel 6, just three times expensive. Read moreGenuine Hotels.com guest review
Stayed 3 days. The price was good compared to hotels closer to the wharf. It's Kind of old but kept clean. Easy access to public transportation. Very quaint cafe on corner. Parking was tight but free. We rode the bus or walked so we never had to drive. Over all it was this hotel served its purpose but nothing special.Genuine Expedia guest review
There were more rooms than parking places, had to wait 20 minutes for an employee to move their car so we could park. Room had a strange odor and the door security chain was missing. The staff was friendly, but were limited to what they had. Not worth the money.Genuine Hotels.com guest review
In a very good location, stayed there for 2 nights. The only thing I didn't like is the bad attitude I found in the front desk girlGenuine Hotels.com guest review
"Last Minute Reservation Worked"
We needed a last minute reservation due to a medical emergency to be treated at a nearby clinic in San Francisco. The price was good for San Francisco so we jumped on it. Not a great hotel, not a terrible one. We did have a problem because the reservation was made online from home by my husband in his name, since that was the one on the credit card, […] and when I tried to check in they would not allow it because he wasn't present. Happily, a call to Hotels.com by him quickly got the name on the reservation changed and it worked out. Thank goodness he was able to talk to a live person at Hotels.com who was extremely helpful and the problem was solved. Read moreGenuine Hotels.com guest review
"Good location, but that's about it"
Bathroom window faces walkway so you can't open it and it's low enough for passers by to see in easily, no bathroom ventilation fan, elevator vibrates and buzzes going up. Facility lacks security, OK for men, not so good for families.Genuine Expedia guest review
"An OK motel"
An OK motel, a little run down, but affordable, clean, and with free parking on site and easy access to public transportation, it was a good choice for us for one night. We wouldn't want to spend much more than that. Some of the reviews that mentioned the smell of any spray, etc in the lobby and elevator were spot on, but we didn't see any insect problems […] in the room, hallways, or garage downstairs. The staff were friendly and focused on their work. The free parking was certainly a plus, but don't count on the elevator; it is slow, seems to be stalled for long periods of time and definitely a bit aged. For the price, however, we had no reasons to complain. Read moreGenuine Expedia guest review
Great Location. There is a diner on location open for breakfast only. Beds were comfy. Limited Parking. Over all a decent price.Genuine Expedia guest review
"Good and safe location"
20minutes walkig to Fisherman's Walf. By using Muni bus, the bus stop is located 1 block away, I and my friend went anywhere we want togo in SanFrancisco. Starbucks was located in 2 blocks, openning from 5a.m.Genuine Expedia guest review
"Very convenient. Employees very nice."
Enjoyed our stay. Older building with updated rooms. Comfortable bed. Very clean! Very quiet even though it's on a busy street. Employees were nice and friendly. Here are the negatives: Free internet was super slow. When we asked the nice desk people about basic things, like how to get a cable car ticket, or where we could find the nearest Mexican food, […] they had no idea! I would maybe have a cheat sheet of San Francisco frequently asked questions at the desk so they could help, especially since we couldn't get our answers on line Read moreGenuine Hotels.com guest review
"A Compromise With Drawbacks"
Positives: free parking, refrigerator and microwave in room; within walking distance of Whole Foods Market; most San Francisco destinations accessible by public transportation. Negatives: free wifi is fragile, requiring frequent log-ons; street noise from motorcycles and noisy guests made sleeping before midnight nearly impossible. This is not a fancy […] business-class hotel and is a bit seedy, which goes along with lower cost; favored by young people with active night life; may not be a good choice for older travelers looking for a good-night's sleep. Read moreGenuine Hotels.com guest review
"Nice room bad management"
Upper management was really Unfriendly.Some of the staff members were friendly ,some not. Although our room was clean and nice the common areas of the hotel were dirty and ugly.I wouldn't stay there again...Genuine Expedia guest review
"fine hotel in good location"
The rooms at the inn at broadway were clean and fairly spacious. Many of the rooms have nice views. It is an old hotel so there are broken tiles and it generally feels old but clean enough to be just fine. The lobby was dirty and run down though so don't judge the rooms by that. Generally the outside of the hotel doesn't look real nice but for the price […] I would definitely stay there again. The street noise was loud but I think that is unavoidable in San Francisco. The neighborhood was very nice. Read moreGenuine Expedia guest review
"Good price and location, but noisy"
A very good location in the northern part of the city, with restaurants nearby, and not too long a walk from the waterfront and other attractions. Thin walls and some street noise. I'd ask for a room away from Van Ness. Also on the top floor -- I heard every step the people above me took.Genuine Hotels.com guest review
"Great location, but thin walls"
We were very happy with the location of this hotel, the price, and the free parking. I agree with other reviewers though that the walls are quite thin. As a result, I had a hard time falling asleep. My husband wears ear plugs to bed, so he didn't have any problems sleeping, and our kids also had no trouble sleeping.Genuine Expedia guest review
"good value for money"
you get what you pay for so no complaints at allGenuine Hotels.com guest review
"Cheap and clean"
Good motel with big and clean room, lived at the third floor with the street just outside our window, we did'nt care about the trafficnoise but you heard it at all times. Good location and the busstop is just around the corner. Many restaurant and some shops close to the motel.Genuine Hotels.com guest review
"Close to everything in the bay area."
The hotel itself was okay and the location was great, however, it had the worst shower I've ever experienced with the 100's of nights I've spent in hotels. If you expect to have a nice quick shower in the mornings before you head out for the day this is not the place to be. It would take 10 minutes just to rinse the shampoo out of my short hair. I would […] never stay here again unless they changed out the shower heads. Read moreGenuine Hotels.com guest review
"close to stuff"
front desk was less than friendly, room was old and beat. hot shower. close to stuff that I went to seeGenuine Hotels.com guest review
"Good overall for the price!!!"
Really nice room overall for the price. Had everything that was advertised and even had a desk and chair. Lots of room in King Room. Noisy w traffic but it didn't really bother me.Genuine Expedia guest review
"Old San Francisco in a great location"
Very old building, full of charm, free parking was great, internet worked, room was clean, good location, competitive price.Genuine Expedia guest review
"never ever again. .."
Very bad service, parking is always full, the room service came early and started to knock the door , no late check out..Genuine Hotels.com guest review
We were in a room that was right next to the road and it was noisy.Genuine Expedia guest review
"Great location near water and free parking !!!"
Felt safe and comfortable great location is wonderfulGenuine Expedia guest review
The hotel location was quite convenient to publich transport and also to resturants. We enjoyed the time there. However, they cleaned up the room too late. After a long day of walk and returned to the hotel at 6.xxpm wanted to take a rest before going for dinner, the lady came in without knocking for cleaning the room. So we all had to leave the room […] for her to clean up!! Read moreGenuine Hotels.com guest review
it was not the best hotel but it was still good. the room was well cleaned up. i am really satisfied with the hotel.Genuine Hotels.com guest review
"Great price for average accommodations."
Average stay...average beds but nothing beats the price in the MarinaGenuine Expedia guest review
"Worked in a pinch"
Scary! Would not stay there again. Run down, dirty and loud. The elevator is straight out of a horror film.Genuine Expedia guest review
employees themselves were blocking the parking area, don't follow the parking signs. There was no customer service from the front desk. Will definitely NOT stay here again.Genuine Hotels.com guest review
"Perfect Location For a First Timer"
Location: Just perfect. Bars and Restaurants 3-10 minute walk.15 minute walk to Fisherman's Wharf. 28 min walk to Alcatraz landing. My boyfriend and I only used a vehicle once throughout our 3 day trip. --- Cleanliness: Everything was pretty clean, nothing too much to complain about. Some tiles in the bathroom were cracked or missing. Shower floor had […] some wear but everything seemed sanitized and such. Bedding was clean as well --- Amenities: free parking helped since we walked the whole trip. Iron and Hair dryer were very convenient. Wifi pretty slow. --- Overall, the location of the hotel stood out to me the most since it was my first time in San Francisco. It allowed me to visit must-see attractions and sites in the area. If you're not a fan of Touristy places, then maybe you should consider a different area to stay at. The neighborhood itself felt safe enough to walk around. But the places we went to see that were walking distance were mostly inhabited by tourists. Some people aren't a fan of that but I didn't mind it at all. -- Also, the hotel is located on a busy street and the walls are somewhat thin. I am a light sleeper and was able to sleep just fine. There were some pretty loud motorcycles in the top parking lot that most likely woke everyone up. Luckily, I was already up at that time. Light sleepers - beware. Read moreGenuine Hotels.com guest review
Thank goodness the out side of the "Hotel" and I use that word loosely did not depict the rooms or it would have been a night-mare the rooms were clean thanks to house keeping. The location was not bad as far as Fishermans Warfe so that was a plus. Didn't pay alot so I guess you get what you pay forGenuine Hotels.com guest review
"Cheap and convenient"
For the price, this hotel was very clean and comfortable. Coming out of town we just used it to basecally sleep since we were out all day exploring the city. Would definitely stay here again!Genuine Expedia guest review
we made a same day reservation online not really knowing about the place. went to check in which took less than 10 minutes. room was clean and very large. would definetly stay again. they were sold out the night we stayed so parking was limited. they easily fixed tge situation for us.Genuine Hotels.com guest review
Great location, big spacious room. The hotel is definitely outdated, but very in line what you would expect for a good motel.Genuine Hotels.com guest review
"Lousy, even for a "budget" hotel"
Needed a reasonable place for out of town family member to sleep. Very disappointed because other reviews seemed OK. Run down and not all that clean, even for a budget hotel. Rude staff that avoids answers. You'll get lots of "I'll check with my manager" and then that person disappears. I imagine they prey on unsuspecting tourists to stay in business. […] I'd avoid as you can find just as good a deal elsewhere and get a better product and better staff. Read moreGenuine Expedia guest review
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