It's a very nice hotel, you can"t beat the location and the beach area. The only bad experience: We were given the keys to a room that was already occupied but the problem was corrected immediately. I give the hotel a 4.5 rating.Genuine Hotels.com guest review
I go to the Flamingo hotel every year, sometimes twice a year, and wouldn't change it for anything, love the service, the food, etc and it has a beautiful beach.Genuine Expedia guest review
"Hotel is nice, BUT! (See below)."
Here is the problem. The hotel is OK to very good. The wait/cleaning staff is even EXCELLENT! However, the front desk staff is HORRIBLE! The worst I have ever I countered and I travel a lot. A simple room change was refused, a couple in front of us were in tears, over booked, bussed to another sub. hotel. Very rude to all of use checking And Out! Never […] stay there again!!! Jim, From Chicago Read moreGenuine Expedia guest review
you must get an ocean view room your experience will go from not so ok to great !Genuine Expedia guest review
The Flamingo is the most clean and has the most curteous staff you can find. It is in a great location in Cancun, with access to shopping malls and markets. This is my 5th time to the Flamingo and I would recommend it to any of my friends. We even brought our friends with that have never stayed there and they enjoyed themselves very much.Genuine Expedia guest review
"Close to the beach"
Close to a very swimable beach, but resort only had 1 outdoor bar, 1 restaurant and 1 buffet. All of which had very limited options. Front desk staff was not courteous, but you get what you pay for!Genuine Expedia guest review
Comfortable small hotel. Like the place Nice locationGenuine Expedia guest review
"Can you live without WiFi ?"
Everything was great and all except to lack of decent WiFi signal which was very very inconvenient. They have few courtesy computers but they were always disabled and when they did work, the signal was painfully slow. Everything else was great I would return tomorrow if I could.Genuine Hotels.com guest review
"Right on beach"
Nice place great staff good down to earth people. Food a little bland for my taste but good overall. Drinks a little watery but that was probably a good thing. Will be back next year!Genuine Expedia guest review
"The beach awesome and the view beautiful."
Our 5th year to this resort. The hotel staff beyond the front desk are super. Very friendly and accommodating. We love the smaller intimate size of the resort. We relaxed daily by the pool or on the beach. The water is so beautiful and the sunrises over it. The food is good and the breakfast is awesome Gelma the omelette queen is awesome. When our flight […] home was cancelled due to weather Jonathan the activity director helped us find a nice safe hotel for the night. If it weren't for him we would have been stranded. The front desk staff were of no help. Read moreGenuine Expedia guest review
"Excellent location, beautiful beach, friendly staf"
Older hotel, needs an update on bathrooms and furniture. Was clean and staff was great. Walking distance to alot of shopping resturants and clubs.Genuine Expedia guest review
"You get what you pay for."
Hotel is a little dated but staff was very nice. Close to the beach. Okay kids club. Food was average but good. Drinks were not the greatest (alcoholic drinks), but their fruit drinks were good. The rooms were cleaned nicely everyday. Our beds were very hard and uncomfortable to sleep on. Overall nice hotel did it's job for the week.Genuine Expedia guest review
"will not go back"
there were so many problems: here are just a few: Our room door would not lock we were 2 hours late for dinner on the first night, because we had to ask three times to have someone come up to fix it. the hotel food is horrible! DO NOT get the all inclusive. You must pay for wifi. Seriously? Most hotels offer this as a basic service! There is no printer […] in the lobby to print boarding passes. the front desk staff didn't really care if we were unhappy about our stay. There are so many other hotels in the area, don't stay here Read moreGenuine Expedia guest review
Great location for overnight stay.great friendly staff. Room ok for me but my wife very dissatisfied with double bed and lack of cleanliness especially of bathroom and shower. Toilet did not flush in am. I left my cellphone ,called back and they had it waiting when I. Returned.Genuine Hotels.com guest review
"This is a decent offering."
Great location, good staff, good kitchen, very easy access to the beach, excellent ocean view. Drinks rather poor. The hotel is pretty old, but they worked on rennovating during our stay. Overall, reasonable value for the requested fee. Recommended for those who are looking for a decent Cancun vacation and not willing to pay hundreds for 5 stars.Genuine Expedia guest review
"Great location in hotel zone."
Get the all inclusive, even if it is just for breakfast. Very reasonably priced. Ask for the ocean view, and even if you don't get it the first day, ask the next day with credit card in hand. (You pay reasonably extra for it.) Did not use the pool much, because the beach chairs were comfortable and plentiful, with plenty of canopies.Genuine Expedia guest review
The hotel is good. Rooms are ok and the outdoor area is really nice. The beach in front of the hotel is amazing. If you are going with all inclusive plan, don't expect to much about the alcoholic beverages, they tasted like they were made of cheap alcohol. But overall the hotel is very good considering the price. I would stay there again, not necessarily […] with all inclusive plan though. Read moreGenuine Expedia guest review
For the price of this trip was amazing. The staff EXCELLENT...there's a few things I would recommend that they add or change, but truly an amazing trip! Cannot wait to go back!Genuine Expedia guest review
Hard to communicate, not a lot of water sports or resort activities. Bring cash. Bring peanut butter and jelly. FOOD NOT VERY GOOD.Genuine Expedia guest review
Hard to communicate, not a lot of water sports or resort activities. Bring cash. Bring peanut butter and jelly. FOOD NOT VERY GOOD.Genuine Expedia guest review
"Trip six, great stay."
I went with my daughter and nephew....Everything at this hotel was great, stayed at the Omni last and had just as good experience this time. We didnt do inclusive this time because we wanted to do some culinary exploration and get off the resort. Skip the Chain resturants close by, the food is mediocre at best and way expensive.Be sure to try The Seahorse […] and Pascaditos, authentic and delicious!!! We did airport trans and The Chichen-Itza tour through cancuntours/gomexico it was Fantastic !!!..ask for tour guide Antonio. Also check out the market across the street.. great prices and fun to haggle with, do the show at Coco Bongo ...worth every penny and hit up Fat Tuesday too. Enjoy Read moreGenuine Expedia guest review
we had a great time thanksGenuine Hotels.com guest review
The room was not at all like it was described. No mini bar, no frig, only one working outlet, no safe to put valuables in. The lounge was so boring there wasn't any music. Zero activities at the pool, just a FEW chairs maybe 10. My teenage kids had a boring time nothing to do at the resort. This resort would be good for older people that don't like […] music or a good time. The only good thing was the beach although there were not many lounge chairs there either. Disappointed!!!! Read moreGenuine Expedia guest review
"Clean hotel on the beach!"
For two recent college graduates, this was a great place on a budget! It was very clean, the hotel does a great job of combing the beach, washing the floors, and the room was spotless. The only thing is that it was very crowded when we were there, hard to find open beach chairs either by the pool or on the beach (get up early!!). One thing that could […] be improved is the food - it was fine, not anything to get super excited for or write home about. The al a carte restaurant was better than the buffet... but the service was very slow and they were forgetful at times. All in all, I don't regret booking this hotel, we had great weather, and it was a good time. But next time, I'll save up a little more money to upgrade to a hotel with better food. Read moreGenuine Expedia guest review
"Very nice, small, hotel directly on the beach"
We came to Cancun (first time ever) for a winter tropical vacation. Sadly the weather didn't cooperate as it rained practically non-stop that whole first week of January. We could only truly appreciate how nice the location of the hotel was on the day we left, when it was finally sunny (!!) But the Flamingo Resort is truly a very nice hotel. It is quite […] small (compared to the giant resorts of the Cancun hotel strip), but very pretty, and right on the beach, and the beach is beautiful. Also it is located across from an older shopping mall, and there is a bus stop right in front of the hotel, and there are 3 restaurants directly across the hotel (which is not the case for many of the bigger hotels on the strip). The rooms face the ocean side, and the lagoon side of the strip. We were assigned a lagoon side room, but upgraded (for a fee) to a room facing the ocean. The room was a decent size, with 2 double beds, balcony and TV. Not fancy but cheerful and clean. The rooms surround the pool and patio, which are very both very pretty. We didn't take the all inclusive, but instead paid for the breakfast buffet most mornings. Breakfast adequate, as expected in a resort. There is a small bar next to the reception that was always very busy. All the hotel staff were very polite and helpful. The other guests were about 50/50 Mexican (many families with children), and Americans, Canadians, couples, families, groups Flamingo is very good value for a small budget. Read moreGenuine Expedia guest review
"Nice hotel from outside and inside"
In the room no iron no cofe machin no Frigidaire I paid $25 extra for upgrade but I don't take any extra service if you like that's itGenuine Expedia guest review
"Won't stay here again"
I have stayed at many all inclusive resorts and this one was the worst I have ever been to. Buffet was small with very little food choices. Only one other restaurant and the food was ok at best. Only one bar open during the day at that was at the pool. Not enough lounge chairs and not enough shaded areas. Majority of ths staff didn't speak English, […] however those that did were very pleasant. Read moreGenuine Expedia guest review
Booked online upon arrival we had to pay add'l for an ocean view upgrade. First night we were put into room 210 which is across from the pool and towel check out. It was so LOUD we did not sleep at all the first night. We requested a move and were given another room but had to have 2 double beds (which were pretty hard). It was still really loud there […] were crying babies, couples fighting and doors slamming all night long. Hotel staff all very nice, housekeepers do a great job, location good food okay. Should be advertised as a budget hotel not sure if worth the rates they charge. Read moreGenuine Hotels.com guest review
"Not what I expected for the money."
Terrible and expensive food and drinks. We were charged 100 us dollars to get an ocean view room. The beach area doesn't have a bar tender like most hotels in Cancun. The wind sound gets trough the window frame and at night is impossible to get to sleep. People offers all kinds of time shares and short trips all day long inside the hotel and by phone. […] The pool water is very cold and the jet spa water is cold. I'll NEVER go back to this hotel. Read moreGenuine Expedia guest review
"Flamingo Cancun Resort is ok - great location"
We stayed there from Dec 21 -28. If you don't have high expectations, you will be ok. The location is great though,very easy access to the beach always enough sun beds, clean water, clean beach. We did not have a meal plan (which most of the guests seem to have). We only tried breakfast once and that was not that great, it was ok. Toast, eggs, some […] fresh fruit, warm dishes - so really nothing to complain about however, nothing great from a quality point of view. What we found helpful was the bus stop in front of the hotel, easy access and totally cheap, no need for a rental car if you want to stay in the area. Takes you to the city for 75 Cents or so, runs very often. We used it a lot, also found a Starbucks in walking distance (or 2 stops ) where we got our breakfast. For dinner we explored many local restaurants in the area or in Cancun. Can absolutely recommend the Limoncello (walking distance, great Italian place). We also did the swimming with the dolphins which is a joke. Our daughter was in a group with 12 (!) other people and most of the time she was in the water waiting, doing nothing. The belly ride with the dolphin lasted 4 seconds. Afterwards they want to sell you all pictures and videos for ridiculous money (CD with 3 images USD 69!). So this is something you have to be aware of, the swimming with the dolphin program sounds great yet the reality is totally different. All in all, still a nice vacaion you can't beat the weather)- you just should not expect too much Read moreGenuine Expedia guest review
"OK Old Hotel with Good Folks"
Older hotel that really hasn't been updated in a long time. I was able to get to the touristic places rather easy with the bus (fyi, taxis are really expensive...try to take the bus as much as possible). My reservation stated that I had a beach view, but I was given a lagoon viewGenuine Expedia guest review
"Good location poor amenities"
For the price we paid it was OK but it could have been better. Very clean yet disappointing in other areas such as the swim up bar and pools are not heated and the water is ice cold, we went in December, the weather was warm but the pools were uncomfortably cold. The layout is very confusing and you have to walk around a lot of halls just to get to […] your room or to the beach. The food is OK but we had to leave the hotel to get excellent food despite the all-inclusive wristband. I would recommend it to someone on a budget and just needs a place to sleep. The mattress is hard and not comfy. No real activities to do there. I will not be staying there again. Read moreGenuine Expedia guest review
"Nice hotel on the Beach"
Stayed there 12/8/2013-12/14/2013 and it's not bad for paying 75 usd a night. Had a room with ocean view and the beach is so beautiful. I didn't try their food because I didn't get the all inclusive but It did look delicious. Staff is friendly and hotel is always clean. Would definitely stay here again!Genuine Expedia guest review
"Nice hotel on a beautiful beach"
The hotel is very clean with a large number of staff. You can see that the staff take pride in their work and actually enjoy working there. This hotel is really good value. It is rated as a 3.5 star on Expedia, but the service is 5 star. I have stayed in 4 and 5 star hotels before and was not treated this well. The hotel is one of the older ones in […] the hotel zone, so the rooms are a bit dated, but the lobby and other public areas have been redone recently and look great. It is well worth the money and nice and clean. I decided to buy 10 weeks in bulk at a cheaper rate, so I will definitely come back again and can use my weeks in other hotels all over the world. I was pressured to buy something similar in Puerto Vallarta last year, but didn't really trust that it was a good deal, but a friend of mine told me recently that she bought a package for really cheap, so I decided to listen to their offer. After crunching the numbers on my calculator, I realized that buying in bulk would be much cheaper, so when they try to sell you a membership (as most hotels here will), don't feel like its a scam. I received a free trip to Chichen Itsa just for listening to the sales pitch. Read moreGenuine Expedia guest review
It was great. The hotel it's old and not remodeled but it has been very well kept up. Great location and a great beach. 3 star for sure. Great breakfast.Genuine Hotels.com guest review
"Poor Management & very dated"
Flamingo Cancun Resort is very beautiful from outside. However, the bed was very uncomfortable, poor air conditioning, and towels were very dated. The Wi-fi connection in my room never worked properly and worked great in lobby area. The only positive side is that the Flamingo Cancun Resort has a wonderful staff that's very helpful.Genuine Expedia guest review
the overall service was great but need to replace beds, mattress extremely hard, Internet Access was always down even after paying for the internetGenuine Expedia guest review
"Not the same"
We stayed here 2 years ago every meal was awesome, DJ by the pool, and beds were pretty good. This time around the food wasnt that good. No DJ by the pool. I had to see the chiropractor for the first time in my life cuz the beds were terrible. We spoke with the staff they claim new management came in since then. Next time we will be staying next door […] at the royal Read moreGenuine Expedia guest review
"Nice location- right in the middle of everything"
Three star hotel but the staff treated you like it was a five star resort- hotel is small and older then the other mega resorts around- but for the price and service received this is the place I will be coming back to every year! Staff really goes out of the way the keep their hotel clean and guest happy- only complaint is no coffee in lounge area and […] breakfast does not open until 7am- makes the ones leaving for those early morning tours a little antsy and in a rush to eat and have their coffee Read moreGenuine Expedia guest review
"For the price it was ahhh"
The place for the price was ok the food was less than ok. The staff was rude especially if you don't speak Spanish (good thing we did) the room was ok nothing to write home about. The location although wS good near a lot of shopping and a great beach. I do not recommend the all inclusive bottom shelf all the wayGenuine Expedia guest review
"A relaxing, low key place to relax. GREAT staff!"
I feel you get out of your vacation what you put in to it. I have seen bad reviews about this hotel and don't understand why! Our rooms were clean, they have 2 pools, one specifically for "relaxing and quiet" time for adults. We went to have fun and make friends. If you are friendly to the staff, they are soo go out of their way to do anything for you […] that you want! We went to one of the restaurants for dinner, and they ask you to have a reservation, which we did not! The manager saw us, rushed right over saying..."It's alright! Let them in! They are friends!" Anything I requested (since I am a picky eater)if they had it, they made it for me! We laughed, took silly pictures, carried on with the BEST bartender in the lobby! Whenever ANY member of staff saw us they were all smiles! Hello How are you? Where are the other girls? What did you do last night? Where are you from They are so interested and warm. We all swapped addresses to keep in touch. Go planning to meet friends, NOT to be "served" and you will make friends for life! Read moreGenuine Expedia guest review
"Good & Bad"
Beach was amazing!! Staff was very nice. Rooms were fine. Great area to go to all the great bars and nightlife. Only $1 to ride the bus that runs continuously all through the night. I always felt very safe. My only problem as the food!!! I am not picky....but the food was no good at all. I got the all-inclusive but the breakfast is only "buffet" and […] it is small!!! Lunch and Dinner is pick of a very small menu. So glad I wasn't there long because we were starving with limited food. Drinks seemed very weak!! But if you give staff some tips they will make drinks stronger. I would pay a couple hundred more dollars to eat a better buffet at another resort.... Read moreGenuine Expedia guest review
We spent 8 days at the Flamingo in Oct. 2013 compared to our experience there in 2012, this was a great visit. They asked almost daily how our stay was and if there was anything we needed. My only complaint is the palm trees they have planted. We reserve a suit which is on the ground floor but because of the trees, you can't see the water. Also still […] needs improvement withe the food. But will go back in 2014. Wonderful staff. There are two pools with the upper one being more of a quiet area. They even have a sign posted for no radio or music. Problem is some people won't read it and does what they want. Read moreGenuine Expedia guest review
"Good bargain and good location."
I enjoyed the hotel and the staff was very friendly. It's an older hotel and not very posh but still very comfortable and the beach was great. I would recommend especially if you're looking for a good bargain.Genuine Hotels.com guest review
We checked in on 10/5/2013, I was offered upgrade to Ocean view room and WiFi+Internet access for 24 hours for 2 devices. The internet access is a joke! The 1st device connects to a hot spot, and keeps on dropping the connection and supper slow, the other one you can forget it. After I entered the room, and discovered that there is no internet connection, […] I tried calling the reception, guess what the telephone can receive calls from anywhere, yet you cannot dial anywhere, even the reception, I asked it to be repaired, the answer was it is Saturday, the telephone company is closed, they will re-open on Monday, I left on Tuesday, the telephone was not fixed yet. At check-in, I reported that the shower drainage is so slow, I left and no one showed up to fix the problem. I asked the room to be cleaned spoke to 4 people although the card stated to clean the room; no one cleaned it until they noticed that they went too far. Construction and remodeling is ongoing, you can hear the loud noise of hammering and labor from 7:00 AM to 6:00 PM. They claimed that they informed Expedia regarding the construction and remodeling, so I don’t know must reimburse me for this horrible trip? The only thing that is good in this place is that all the crew are so nice, polite and friendly. I will not recommend this to anyone right now. Read moreGenuine Expedia guest review
"Best for the money on the beach."
Pretty good except that it rained too much due to an impending hurricane.Genuine Expedia guest review
"VERY reasonable and comfortable!"
We were a bit concerned about how cheap this hotel was. I had looked up reviews and I read good ones, my friend read nothing but bad ones so we were ready to see what was waiting for us. We arrived and were still like 'Ok so what's the catch here??' There was NO catch! Place was clean, the work staff was awesome, they already knew what alcoholic drink […] we wanted as soon as we walked up to the bar by the 2-3rd day (we stayed there for 6 days). The up-keeping on the cleanliness and maintenance of the rooms and buildings was a around the clock type of the things, but not in an annoying way. We even met couples from all over the country that had been goin for 3yrs+ and had positive reviews. We were out and about on excursions, so this place was perfect. Read moreGenuine Expedia guest review
"nice cozy hotel near of everywere"
love it!! even thought we didn' went at their best weather season...Genuine Expedia guest review
"Nice place to stay"
The beach is awesome, and Flamingo Resort is right on it. All of the staff at the hotel are very friendly and willing to help. The food is good.Genuine Expedia guest review
"Rooms look better online then when u get there"
Arrived thinking I was gonna get oceanview they wanted to charge extra for ocean view. I didn't get it then when I got to my room it was facing a cement wall, no bedpread on bed and it had a bug on it. Had to pay 25 dollars extra per night for ofeanview.Will not ever stay at this hotel again and will not not recommend to anyone.Genuine Expedia guest review
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