Staff was helpful and very nice .. Went to town for a viewing .. Right by the hotel.. So we didn't have to go far..Genuine Expedia guest review
The experience was very good. Great staff and extremely friendly and helpful. Our group had 3 rooms and 2 of the 3 TV remotes were not working. We were all too busy visiting and too tired to care about watching much TV anyway. Nice environment to enjoy a continental breakfast and the BEST coffee! I'll definitely come back again but will plan to stay […] more than 1 night next time. Will you consider installing an elevator at some point? Read moreGenuine Hotels.com guest review
"You get what you pay for."
not bad not great. If it's for short stay great if staying longer I would upgradeGenuine Hotels.com guest review
Left room at 10A with make up room card on door. Never cleaned room on second day. Hallways need carpets cleaned. Breakfast area clean and good.Genuine Hotels.com guest review
"Nice place for an overnight"
We were on our way to Glacier National Park and this was a good stopover. The staff was friendly and helpful and the room was comfortable and clean. The pizza in the restaurant was excellent as was the complimentary breakfast.Genuine Expedia guest review
"Sometimes a Great Notion"
I was looking for lodging at a facility close to activities I wanted to participate in and found this to be almost perfect. So I reviewed the ratings and booked a room. The booking was a mess and I ended up with a room I did not really want. On check-in the staff member was unfriendly and not very helpful. The room was 'okay' but you get what you pay […] for. It was clean but showed wear. The bar was wide open and very loud, though there were only a few people there. The food was good. I would stay there again if I had no other choices and again had a need to be in that particular location. Read moreGenuine Expedia guest review
Never again. I requested a handicapped room only to be told that it was dirty, no offer to clean it while I waited. There was a handicapped lift to take to the upper floor where our room was, but if I was by myself in a wheelchair it would have never worked because there were stairs to navigate after getting off the lift. Called the front desk at ten […] pm to ask for assistance with something only to be told that he could deal with it because he was (in his words) "too busy" Only one soda machine in the entire hotel and it was broken. The free breakfast included dried out scrambled eggs, cold sausage. No toast was available. Bagels were stale and hard. There were instant packages of oatmeal but no hot water available. Maintenance staff were smoking by the swimming pool. Front desk check in was rushed and the clerk interrupted our check in to tell the people beside us that if they wanted a room that there were none available. Read moreGenuine Hotels.com guest review
The staff was very friendly and helpful. The rooms were comfortable and clean; however, the bathroom floor looked a little dirty.Genuine Hotels.com guest review
"Nice hotel convenient to fishing access."
All was good, No big issue with anything. Hotel is easy access from Airport and to Downtown as well as convenient to fishing area. Comfortable rooms.Genuine Expedia guest review
"rooms need updated"
Rooms need updating. Would have rather stayed a Hampton Inn for same priceGenuine Expedia guest review
"clean and friendly"
A bit off the main path but very clean. Great breakfast, everything you could wish.Genuine Hotels.com guest review
We were headed to Glacier and stayed one night. I would not stay at this hotel again.Genuine Expedia guest review
Been coming here for 3+ years and it has been improving every time. Rooms are clean and quiet and we love the food in the lounge.Genuine Hotels.com guest review
"Not the greatest"
The room was hot because the air conditioner would not stay on. At 5 in the morning they did laundry next to our room and that was loud. The blankets smelled musty.Genuine Hotels.com guest review
"Adequate, needs updating"
I stayed here for 5 days on business. The pool is nice and I liked the coffee and the breakfast each morning. They need to have a more environmentally friendly cleaning service, and replace the stained carpets everywhere.Genuine Expedia guest review
"Nothing extra ordinary"
Strange smells drifting in the hallway, Incense maybe? There was a dog in the room close by that barked everytime I passed. Some unruly kids in the pool. I enjoyed the off her rocker woman who told jokes pool side. It was an okay stay though. certainly have experienced much worse.Genuine Expedia guest review
"Would not stay here again!"
The rooms were very small. No closets. The carpet look like it had never been cleaned. Everything was very outdated. We could hear people in the next room. Not the best part of town. We would not stay there again.Genuine Hotels.com guest review
"Good place to stop at as your driving through"
We enjoyed our stay. It was clean and had an ok breakfast.Genuine Hotels.com guest review
"Would stay here again"
The room was clean and very pretty, The beds were comfortable. You can tell it's a older hotel, but they have done a lot of updates. My kids loved the pool. The spa jets need some work.Genuine Hotels.com guest review
"Staff great - place awful"
The hotel carpets are old and dirty and gives you a terrible first impression. Then we ate in the restraunt and the table was sticky and our order took over an hour. We checked out the next day and did not stay our total time.Genuine Expedia guest review
"Decent for the price."
It was pretty good, didn't have any serious issues. Our room seemed really humid and the carpet felt damp. Maybe the walls were a little thin or the people next to us were blasting their tv.Genuine Expedia guest review
"Clean and Friendly service."
The location is good. The hotel was clean. The pool was good. The mattresses a little lumpy.Genuine Hotels.com guest review
Excellent experience friendly staff and the room was nice. My only complaint is there was supposed to be a refrigerator and there was, but it wasn't big enough to hold anything. Also there was no microwave.Genuine Hotels.com guest review
Overall was satisfied; however, tv reception was poor - don't know if it was tv or the cable service. Excellent breakfast bar.Genuine Hotels.com guest review
I had read reviews and expected the broadway inn to be good. I did not expect it to be great and it was. From the efficiency and friendliness of the staff to the cleanliness of not only the rooms but breakfast room, pool area and garden to the overall value, the broadway inn was simply great. We travel to Missoula regularly and have stayed at chain […] hotels and independent hotelsandthe broadway inn was simply the best. Read moreGenuine Hotels.com guest review
The room was clean and provided what was needed. The staff were courteous and friendly.Genuine Expedia guest review
"Average for the price."
A decent place, fairly clean, staff was helpful, breakfast was mostly carbs.Genuine Expedia guest review
"Nice place to stay"
The beds were very comfortable. The only complaint was that the swimming pool was freezing! This was on 7/28 and the day had been in the 80's but by 6pm I went to the pool and jumped in and was cold. Other than that it is a good place to stay.Genuine Hotels.com guest review
"Shabby but good price"
Older, not super clean and important to know that is across from bus stationGenuine Expedia guest review
Very NiceGenuine Hotels.com guest review
"Nice place to stay"
Happened to make a late reservation and there was a Marathon going on that weekend. Many runners showed up for breakfast after the run. And it was a very good breakfast (had protein and not just carbs!). Great pool and jacuzzi too. A bar with pub food is connected to the Inn but no place to eat within walking distance.Genuine Expedia guest review
"Great Stay in Missoula"
Friendly staff great rooms and breakfast pool a little dirty but great outdoor spaceGenuine Hotels.com guest review
"Find another place to stay in Missoula"
Not sure what I expected....decent value perhaps? Hotel was middle-of-the-road pricewise for the area and time of year. The breakfast options were terrible as was their quality. Water pressure was almost non-existent. Room was picked-up, stocked and straightened, but certainly not clean. Local residents were using the pool area, since access to pool […] doesn't require cardkey and can be reached from the rear parking lot. Read moreGenuine Expedia guest review
Hotel was clean and front desk people were helpful and nice. Beds were a little too soft for our liking. Restaurant was noisy - music too loud.Genuine Hotels.com guest review
The hotel is older and walls are a bit thin. But they have worked hard to update it and have added nice amenities to make up for it. The pool and back patio area is really nice for hot summer days and evenings. Also, for the family, it was nice to have queen size beds in the rooms. We will definitely stay here again.Genuine Hotels.com guest review
My room only had two lights (lamps) and the room was dark. My alarm clock didn't work, nor did the replacement that they brought me. The hall carpets were in serious need of cleaning. They were very stained. My pillows were very uncomfortable.Genuine Hotels.com guest review
"Dirty rooms, no towels"
Our maid staff forgot to give us towels the first night (although we did find a used dirty sock in our room) and then forgot to clean our room the next morning as well (she came back later in the afternoon.) We stayed with another couple across the hall and the maid, every single morning, barged into their room without knocking or giving a chance to […] open. This same maid also would make us feel "in her way" if we didn't leave immediately. And, the cleaning of our room consisted ONLY of changing the sheets on our beds. no pick up, no bathroom cleaning, no vacuuming. NOTHING. Based only on the cleanliness, would not recommend again. Read moreGenuine Hotels.com guest review
Good price for the high quality of the accommodation.Genuine Hotels.com guest review
Response by Broadway Inn Conference Center It is nice to hear that you feel we offer a good value for your dollar. We have a great team that works hard to provide clean, comfortable, accommodations at a fair price.
"When it's the only option you've got"
We were traveling through with 2 adults and 3 children. This exceeds the maximum capacity for most rooms in the area so we had only two options. Next time we'll give the other one a shot. Flat pillows, uncomfortable mattress, the room felt like being in a bare cardboard box. There is a pool and hot tub, though they were closed both days we were there, […] so I can't speak personally about those. If you're passing through and need to sleep and have a quick breakfast, this'll work. If you'd like a good night sleep and decent linens, it's best you look elsewhere. I must admit thought that the staff was quite pleasant and the lobby was nice. Read moreGenuine Expedia guest review
Response by Broadway Inn Conference Center It is good to hear that our staff was a positive part of your stay, I am sorry that the same cannot be said for the rest of your experience. All of our room types, except standard, have four pillows per bed, and extra pillows are always available by calling the front desk. We work hard to keep our pool and spa open everyday, unfortunately, it must sometimes be closed unexpectedly for cleaning.
"Over priced and nothing deluxe about it!"
We booked the deluxe queen queen , hoping that it would at least have a little more room than the standard. I guarantee it was a standard, it could not have been any smaller. Paying over 175 for that room made me sick. I know we were the victims of price gouging due to the Missoula marathon, but it's ridiculous to misrepresent something as deluxe, when […] it was no more than a standard cramped double queen. Staff was friendly, but the hallway carpets are stained, there was no elevator so offering us the luggage cart when our room was on the 2nd floor was a little funny. Room was dated and supper overpriced for what it was. The only thing nice I can say is the outdoor pool area was nice. Read moreGenuine Hotels.com guest review
"Very nice hotel for reasonable price"
Clean, nice hotel for a very reasonable price. I would stay there again when visiting Missoula. Room rate includes breakfast and the rooms are spacious and comfortable.Genuine Hotels.com guest review
Came for the Missoula marathon. The hotel provided a shuttle to/from downtown on race day. They also provided breakfast for those of us who had to eat early. Normal breakfast time was 6-9:30 am, but the food was available around 4 am.Genuine Expedia guest review
It was a great stay and we especially enjoyed the pool party with the DJ's on Sunday.Genuine Hotels.com guest review
"close to airport without the noise"
Rooms were clean and big enough to stretch out. Service was good. Location was great. Front desk personnel were very helpful with directions, places to eat, etc...Genuine Hotels.com guest review
"Not Bad For Where It Is"
It's across the street from Missoula's Greyhound station, but don't let that dissuade you from staying there. The rooms are clean and functional, there's free Wi-Fi and free breakfast, it isn't too far from the airport, and again, it's across the street from the Greyhound station. So all in all, it's not too bad.Genuine Expedia guest review
"Great for a quick stay."
Stayed two nights and the experience was great. The staff was very nice and accommodating. The pool area looked great but we did not have time to use the facilities. The restaurant was also very pleasing. Overall, it was a nice hotel for the price, comfortable and clean. Would definitely stay again.Genuine Expedia guest review
Great for the price. Comfortable. Decent breakfast.Genuine Hotels.com guest review
"Nice place fora stop overnight"
Room was large, clean,and comfortable. Breakfast was better than most free continental breakfasts. Staff was very nice and helpful.Genuine Expedia guest review
"Great terrace and pool"
It was a nice place with great service however the carpets in the stairways and parts of the hallway were disgustingly old and dirty looking.Genuine Hotels.com guest review
"Worst Hotel Possible in Missoula!"
This hotel was completely and utterly disgusting! I would never recommend it to anyone solely based on the fact that it was not clean, the staff was unfriendly and not helpful, and the room was so dirty and stank that I ended up having to go to another hotel for the night. Also, this hotel states they accept dogs, I even called up to make sure they […] did, although their website states it on their main page, and was repeatedly told they did accept dogs. Well sure enough I get to the hotel and they say they don't accept dogs, told me if I tried to sneak them in they had cameras and would charge me $150 as a fine, even though I was upfront about having dogs. Finally, I was given a room that could have dogs in it, but it was unbearable to stay in unless you wanted to catch a disease or something. This is by far the worst hotel I have ever been to and the most unkept hotel too. I honestly do not understand how this hotel had pretty good ratings on here when it completely sucked! Do not stay here if you have a sense of mind plus the location sucks too! Read moreGenuine Hotels.com guest review
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