"Nice hotel with a wonderful and helpful staff."
In town for a visit to the University of Montana. The front desk welcomed us by name (we must have been the last to check-in that day), and provided us with helpful information about Missoula. We'll come back again.Genuine Expedia guest review
"Easy booking, friendly staff"
Front desk staff was very pleasant, even during our middle-of-the-night arrival. They upgraded us, even, gave us a great room!Genuine Expedia guest review
"turn up the heat mr Bodet."
Room was nice but was cold when we got there. Would definitely stay here again. Clean rooms friendly staf and excellent breKfast. Bed comfortable. Little far fro freeway but worth it.Genuine Hotels.com guest review
Centrally located in Missoula making it a short commute to all parts of the city.Genuine Expedia guest review
Response by Broadway Inn Conference Center Thank you for comment, it's true, we are in a great location. The Broadway is located about one mile west of downtown Missoula with great access to the Reserve Street shopping district, the fair grounds, hockey rinks and the University of Montana.
Had to change room after 1st night due to horrid sewer odor in bathroom. 2nd room was odor free, brighter, more update with better pillows & bedding.Genuine Expedia guest review
Response by Broadway Inn Conference Center I apologize for the issue you experienced on your first night, hopefully our staff was responsive and minimized any inconvenience on your part. Is sounds as though you were moved from a "standard" room to a "superior" or "deluxe" room. I believe that the upgrades in these rooms are well worth the added cost.
"Close to everything"
It was a really nice hotel for me, because from it I could get anywhere in just 10 minutsGenuine Expedia guest review
Response by Broadway Inn Conference Center It's true, we might be further than other hotels from the interstate, but once you get here you are close to just about everything in Missoula!
We stayed in the king suite...the Service was fantastic. Rick at the front desk was very kind and helpful. The only complaint was the shower was less than adequate. The flow of water was a trickle. Overall every happy with our stay.Genuine Hotels.com guest review
Response by Broadway Inn Conference Center It is great to hear that you experienced such good service. Rick and the rest of the team work incredibly hard to provide a high level of service to all of our guests. We will resolve the water pressure in the King Suite immediately.
"Wonderful staff. Delicious breakfast."
I will stay here everytime we travel to Missoula....which is a lot.Genuine Expedia guest review
Response by Broadway Inn Conference Center Thanks so much for your comments, we look forward to seeing you again soon!
"Easy access to freeway."
Very nice .Good breakfast, quiet. Lounge and casino always fun.Genuine Hotels.com guest review
Response by Broadway Inn Conference Center It is wonderful to hear that you enjoyed your stay, thank you for submitting feedback.
I was surprised on how clean it is. I felt comfortable the whole time I was here with my friend.Genuine Hotels.com guest review
Response by Broadway Inn Conference Center We have a fantastic staff who work incredibly hard to provide clean, comfortable accommodations at a fair price. I am glad we surpassed your expectations.
"Comfortable room; wonderful staff!"
The Broadway Inn is a very fine Inn located close to downtown and other attractions in Missoula. The front desk staff are so helpful and willing to accommodate special requests. Rick especially made our stay most enjoyable. My family agrees that the Broadway Inn will be our "home away from home" when we travel to Missoula.Genuine Expedia guest review
Response by Broadway Inn Conference Center Thanks so much for sharing your experience, I am so glad to hear that you enjoyed your stay at the Broadway and we are honored to be your "home away from home" in Missoula.
We chose this hotel for the dog-friendliness and proximity to the remainder of our trip. While the overall layout of the hotel and room was fine and the staff was both friendly and helpful, the hotel was in a cost-saving mode. The heaters were turned off (in 20 degree weather), and we could not make our room warm for anything. It was bad enough that […] we chose not to take showers or get breakfast and just leave. Read moreGenuine Hotels.com guest review
Response by Broadway Inn Conference Center I apologize that you were given a room that was not at a comfortable temperature, no guest should be handed the key to a room that is not ready to go. Even though this will not change your experience, please know that we have reeducated all of our staff to prevent this from happening in the future.
Very nice room with 2 queen size beds that were very comfortable. Staff was very nice and helpful.Genuine Expedia guest review
Response by Broadway Inn Conference Center Thanks so much for taking the time to write a review, I'm glad you enjoyed your stay!
"Nice hotel. Good price."
Nice, clean, quiet stay. Good breakfast.Genuine Hotels.com guest review
Response by Broadway Inn Conference Center We work hard to provide clean, comfortable accommodations at a fair price. Thank you for the review.
Staff at front desk and sports bar are great.Genuine Hotels.com guest review
Response by Broadway Inn Conference Center That is great to hear, we feel that one of our greatest strengths is our staff. I know that every day they work hard to provide an outstanding guest experience.
very enjoyable.Genuine Expedia guest review
Response by Broadway Inn Conference Center Thank you, it is our pleasure to serve you.
"Nice room, great staff"
Place was slightly dated, but very clean and comfortable. Staff was very nice and extremely helpful, onsite bar and lounge was nice.Genuine Hotels.com guest review
Response by Broadway Inn Conference Center Thanks for recognizing the value of having an onsite bar & grill. The Broadway is one of only a few hotels in town with this amenity, and we are by far the best value (if I do say so myself).
"Close to airport"
Finished elk hunt and needed a hotel for the night before an early flight home.Genuine Expedia guest review
Response by Broadway Inn Conference Center We have many hunters and anglers who stay with us because of the relaxed atmosphere, free airport shuttle, and onsite bar & grill. Thanks for being one of them, and I hope you had a successful hunt!
"Awesome stay, on two different occasions"
Superlative hotel, and one of the best and friendliest (and personal feeling) front desk folks I've ever encountered. Nice bar and restaurant on site. Also very convenient to rental car locations (if you want to save money, don't rent your car at the airport -- there are car rental places near this hotel). Also, they'll take you to the airport for free, […] no problem. Read moreGenuine Hotels.com guest review
Response by Broadway Inn Conference Center Thank you for your comments, it is wonderful to know that you had such a good experience at the Broadway.
The staff was very friendly and helpful. Our room was fine. The breakfast was good. Location was central.Genuine Expedia guest review
Response by Broadway Inn Conference Center Thank you for the review, I hope you choose to once again stay with us on your next visit to Missoula.
Staff very effecientGenuine Hotels.com guest review
Response by Broadway Inn Conference Center Thanks for the review!
As a diabetic the breakfast offerings are pretty lame. Sausage very salty, powered eggs marginal, mostly carbs but great coffee.Genuine Hotels.com guest review
Response by Broadway Inn Conference Center I'm glad you enjoyed our Montana Coffee Traders coffee, we are pretty excited about having premium coffee available for our guests 24-hours a day. I apologize that we do not have appropriate breakfast offerings for you. The eggs are, in fact, real, but I understand if they are not the best option. There should have also been hard boiled eggs, yogurt, fresh fruit, whole wheat bread for toast and oatmeal among other options.
Very nice people. The Bar personnel were awesome and the front desk folks weren't bad either.Genuine Hotels.com guest review
Response by Broadway Inn Conference Center Thanks for the feedback, we are fortunate to have a fantastic staff both at the hotel and in our bar & grill.
"Broadway Inn and Conference Center"
Outstanding service with attention to detail.Genuine Hotels.com guest review
Response by Broadway Inn Conference Center Thank you for sharing your experience at the Broadway.
"On the edge of downtown, reasonable price."
We had a basic room and not one of their fancier rooms. Though the room could have been maybe a little bit cleaner (there were some stains on the furniture), and the tile on the bathroom floor was due for a more thorough scrub, the sheets and towels were clean, and the free breakfast in the morning was excellent.Genuine Expedia guest review
Response by Broadway Inn Conference Center Thank you for your feedback. I apologize that you experienced a room with stains on the furniture, that should never be the case. All of our rooms are periodically deep cleaned but a stain on the furniture should be addressed immediately. On the other hand, I am glad you enjoyed our complimentary breakfast!
The staff (Rick) was extremely kind and accommodating. If only the bed wasn't hard as a rock and the pillows paper thin, I may have had a good night's sleep. I only slept about 2 hours, tossing and turning trying to get comfortable.Genuine Expedia guest review
Response by Broadway Inn Conference Center I am sorry to hear that our mattresses and pillows didn't meet your expectations. Hopefully you requested additional pillows and if a particular mattress is too hard or too soft we are always happy to give you a different room if one is available. I am glad, however, that you found Rick to be so helpful. We recognize him as a huge asset to the team.
Sports bar has GREAT food.Genuine Hotels.com guest review
rust in the shower, dripping faucets, worn towels and bed linen, worn out mattress and pillows. bar had a party going till 2 am and we where on the other side of building and still it was loud. could not pay me enough to eat the over cooked eggs and sausage warm milk this juice cheap muffins and bagels.Genuine Hotels.com guest review
The hotel was very nice and the employees' were very friendly. The desk clerk was especially kind and helpful when I needed to talk about some things. I was very impressed with how he presented himself and explained details.Genuine Hotels.com guest review
"Nice Hotel to stay in."
Looked at several motels to stay at and this one was the most impressive for what you paid for. We stayed there while traveling thru to Eastern Montana. We were so impressed with our stay there that we booked a night there while traveling back thru on our way home.Genuine Expedia guest review
Response by Broadway Inn Conference Center Perhaps the greatest compliment you can give us is to become a repeat guest. Thank you.
"Pleasant, affordable motel."
This motel is very comfortable and near the airport. The front desk staff is delightful. The continental breakfast is better than most.Genuine Expedia guest review
Response by Broadway Inn Conference Center Thank you for your comments.
"Very good quality for the price."
Pleasant room with delightful front desk staff ... slightly remote location, but perfect with a car.Genuine Expedia guest review
Response by Broadway Inn Conference Center I am so pleased to hear that you enjoyed your stay at the Broadway. It is true, we are about a mile from the heart of downtown Missoula, but with a car there is easy access to the Reserve Street shopping district, the fair grounds and hockey rinks, the University of Montana, and both major hospitals.
"good spot to avoid most traffic delays"
This is my 4th stay in a year and 1/2. It's never been cleaner. Great improvement in this area. Front desk was extra friendly and the restaurant business was good. Very convenient to all parts of town.Genuine Hotels.com guest review
Front Desk employees were very inviting...no casino runner tho..had to go up to the bar while gambling to get a drink..no one cleaning up..lots of empties at the machines..Genuine Expedia guest review
"Adequate but not superior"
We booked the 2 queen superior room. It was large, had no microwave and needed some updating. If this was their superior I have to question what their standard room must look like. Breakfast was excellent. Good hot food and the coffee was fantastic.Genuine Hotels.com guest review
Staff is excellent and the hotel is comfortable, very clean and convenient. I stayed last week and have booked staff traveling to Missoula for this week and I will return next week and once again, stay at the Broadway. The food in the restraint is also great and after a long day at work, easy to go from your room to et a bite to eat.Genuine Expedia guest review
"Not bad, could have been better"
They had a dj pool party going until 10 pm on the hotel pool and then the pool was closed from 11 pm until 9am the next day so basically... No pool for guests as check out was 11 am.Genuine Hotels.com guest review
staff is great. room is super clean. no elevator. getting luggage to room is a hassle, but the staff is super helpful. over all, this is a good place.Genuine Expedia guest review
"It was just Okay"
Adequate-affordable-direct access to down town - good pool - great breakfast: eggs sausage waffles and wonderful coffee-staff helpful and engaged. carpet old worn and dirty. on site laundryGenuine Expedia guest review
Very nice place to stay.Genuine Hotels.com guest review
Comfortable place to stay close to the airport and to the university. Quiet and friendly, safe and clean.Genuine Expedia guest review
"Disappointing considering the high rating."
VERY dirty carpets throughout the common areas, stairs and hallways. Old small TVs.Very tiny bathrooms. Really needs to be remodeled. Would not stay there again.Genuine Hotels.com guest review
The hotel was very nice, with all the accommodations I needed.. no complaints. ?Genuine Hotels.com guest review
good stay. unfortunately, the spa was not heated.Genuine Hotels.com guest review
Staff was helpful and very nice .. Went to town for a viewing .. Right by the hotel.. So we didn't have to go far..Genuine Expedia guest review
The experience was very good. Great staff and extremely friendly and helpful. Our group had 3 rooms and 2 of the 3 TV remotes were not working. We were all too busy visiting and too tired to care about watching much TV anyway. Nice environment to enjoy a continental breakfast and the BEST coffee! I'll definitely come back again but will plan to stay […] more than 1 night next time. Will you consider installing an elevator at some point? Read moreGenuine Hotels.com guest review
"You get what you pay for."
not bad not great. If it's for short stay great if staying longer I would upgradeGenuine Hotels.com guest review
Left room at 10A with make up room card on door. Never cleaned room on second day. Hallways need carpets cleaned. Breakfast area clean and good.Genuine Hotels.com guest review
"Nice place for an overnight"
We were on our way to Glacier National Park and this was a good stopover. The staff was friendly and helpful and the room was comfortable and clean. The pizza in the restaurant was excellent as was the complimentary breakfast.Genuine Expedia guest review
"Sometimes a Great Notion"
I was looking for lodging at a facility close to activities I wanted to participate in and found this to be almost perfect. So I reviewed the ratings and booked a room. The booking was a mess and I ended up with a room I did not really want. On check-in the staff member was unfriendly and not very helpful. The room was 'okay' but you get what you pay […] for. It was clean but showed wear. The bar was wide open and very loud, though there were only a few people there. The food was good. I would stay there again if I had no other choices and again had a need to be in that particular location. Read moreGenuine Expedia guest review
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