"Great location and Great views"
Good food, clean, friendly staff, The issue we had is that the staff is VERY slow, takes a long time to get a drink at the bar, longer at the pool. If they hired more wait staff and bar tenderers the experience would be much better. I also recommend they stick to Buffet style food because it helps with the long wait.Genuine Hotels.com guest review
Been coming here since 2004. Stopped in 2011 because it was runned down. Hotel is old and historic. Glad Sandos bought it and it was remodled. However, not as happy with food choices since it has become all inclusive. I prefer Pueblo Bonita Sunset Beach. Much nicer rooms, views, and food. Its all inclusive too, but costs more $. Finesterra is a good […] deal for the price, especially if you want to bring family and friends. But for romance, Pueblo Bonito Sunset Beach is still my favorite Read moreGenuine Hotels.com guest review
"Great Location and Service!!!"
Could not ask for a better location and service. Walking distance to everything Cabo. Staff and Service is Excellent!Genuine Hotels.com guest review
"Great Property and Location - OK Service"
My husband had stayed here before it changed to the Sandos brand. He said the service was definitely better the other times he had stayed here. But overall, we still had a great time. This hotel has an outstanding location, with a Pacific view from most of the hotel rooms and marina view from most restaurants. It's just a short walk down the hill and […] across the street into the marina and town, while still feeling secluded when you get back to the hotel. The facility was very nice, although only one of the three pools was heated. The pools and beach were never crowded (although I guess February probably isn't high season). Even if it were crowded, the lounges and cabanas were spaced far apart that I think it wouldn't ever feel very crowded. The bed was very comfortable although the pillows were very hard. The service at the front desk and pool bar tended to be a little slow, but we had great service at the restaurants. The drinks were pretty good for an all-inclusive. The food was hit and miss. The buffet (Don Diego) had an amazing dining room and view. The food seemed very good if you got a fresh batch, but some things tasted like they had been in the warmer for hours. Our favorite was Tortuga Beach for lunch... everything we tried there was very good and a laid-back atmosphere with gracious service. Read moreGenuine Hotels.com guest review
Best Location in CaboGenuine Hotels.com guest review
Newly remodeled and fabulous, beach is quiet, just across the street from the marina, amazing.Genuine Hotels.com guest review
"Nice. 1st time we went "All Inclusive""
Well, Food was good, especially the fruit and veggies. Don't waste your time with the"specialty restaurant" because their basically all in training still in most depaetments. The buffet is the way to go and a great view of harbor/marina as well. The room service got it right about 85% of the time,but it's Mexico, right? THE ONLY MAJOR DRAW BACK WAS […] THE DRINKS WERE VERY,VERY,VERY WEAK! Ola! Read moreGenuine Expedia guest review
"Beach is nice but you cannot swim in the water"
Loved the hotel but anyone with a handicap (wheelchair, walker, cane, etc) should think twice. There are plenty of steps and we were at the far end of the resort and there were many stairs to climb daily. I had recent surgery on my knee and the "hike" to our room was brutal. Staff was extremely friendly but no one quite got that I also have celiac disease […] (allergy to wheat). I even took my card "IN SPANISH" that explains what I can and cannot have and they still were not getting it. They would sat OK and then bring me a salad with croutons on it! Read moreGenuine Expedia guest review
"Very nice hotel."
Great time. Good views. Bottled Water dispenser and stocked mini fridge in room.Genuine Expedia guest review
I really liked my stay at Finisterra. It's quiet and relaxing which is exactly what my wife and I were hoping for. But when you're ready to get the party started it's only a 10 minute walk to the clubs in Cabo. The food was really good, the staff was great, the pools were amazing, the view at the beach was incredible. We really enjoyed our stay.Genuine Expedia guest review
From the moment we walked in, we were greeted with warm hospitality. Their staff was great, went out of their way to ensure you were well taken care of. Norman, Lorenzo, Francisco, Fernando, just to name a few employees, displayed the greatest attitude and respect for us. My wife and I spent a week there, and we will be back very soon. Loved their food, […] room service had a large selection of food and were prompt in delivering it. When we spoke to the locals, they all had positive things to say about this hotel, it has built a reputation of one of the best in town. Read moreGenuine Expedia guest review
"A wonderful vacation"
This was a wonderful four day vacation tha we will probably make an annual event. I have never met so many happy employees, managment must have a seceret tha makes everyone so pleasant. We were impressed.I was impressed byGenuine Expedia guest review
"November Stay with Fiance!"
The Sandos really does an awesome job of making their guests feel welcome. The whole resort was spotlessly clean! I loved the LOCATION! It is literally right above the marina, and my fiance and I walked down and around the area 2-3 times in the week we were there. There are also some awesome restaurants right nearby if you need a break from the resort: […] Haciendo Del Coyote, Romeo y Julietta Read moreGenuine Expedia guest review
"5 days at the beach."
Beach was good. Food was ok. Nothing that outstanding for an all inclusive resort. Getting your food could take 30 -40 mins at restaurants on the hotel. Getting a drink could take 15-20 mins. The views from the rooms were awesome.Genuine Expedia guest review
"NEED PROFESSIONAL TRAINING!!!!"
I understand it's an all inclusive but stay with me on this. Facilities were amazing, beautifully done and location. Though, and this is a big "but", the staff had no idea what they were doing. Not a clue. I got my room in seconds (after their FIRM 3pm check in time) but my entire family had to wait 6 hours for their room while others just walking in […] got their rooms on the spot. The Buffet Don Diego's was a fantastic little buffet if they ever seat you, when NO ONE was in the restaurant they took 30 minutes to get us a table...so we just walked by them and set up our own table. I ordered room service 5 times and 5 times it NEVER SHOWED. Even after calling and them saying they were on their way. The Marlin Room...supposed fine dining...wow...I have never walked out of a restaurant in my life. The waiter had not heard of half the things on the menu (I speak Spanish). We never got our drinks...we walked over to Don Diego's. With all this said, the bartenders were fun and great, the facilities much made up for our poor dinning experience. The people are all VERY VERY nice but lack major training. Coffee bar on the cliff was AMAZING and friendly. Despite my negative review I would go again, just understand what you are getting when you go to an all inclusive. Read moreGenuine Expedia guest review
"Upgrade to a suite"
Definitely upgrade to a suite, worth it for the view and comfort. Very quiet. The food was mediocre and couldn't swim in the ocean but loved being so close to all downtown Cabo has to offer.Genuine Expedia guest review
"I have absolutely no complaints!"
Location! Location! Location! You are on Lands' end, just breath that in for a moment, WOW! The resort is on a private beach that faces the Pacific Ocean. The sand is so gold & sparkles like its littered with diamonds. You can not swim here, the rip tides are too strong & there are deep drop offs quick! It doesn't matter, the water is so blue it takes […] your breathe away. We saw a Grey Whale our first morning, right from the beach no binoculars needed! The resort is well laid out with elevators and stairs, hidden terraces along the way to soak in the views. There are multiple restaurants & bars located on each end of the resort. My favorite meals Breakfast; Omelet @ Don Diego, Lunch; Battered Sea Bass & Civiche @ Agave, Dinner; Blue Fin Tuna @ Blue Marlin. JR suites are closest the the beach but you probably get 2 Qs. If this is what you sleep in at home do it, the rooms and terraces are huge! If you want a K book a Finisterra suite, they are located on the cliff and have amazing panoramic views. Staff; Enrique @ pool & Tortuga, remembered my name from day 1 & was very attentive. Yan @ front desk goes above and beyond, also Jose will help make your stay comfortable in anyway he can. Edgar @ Stones club is eager to please and will keep the drinks flowing, BTW there is no such thing as a weak drink at this resort & we were 2 couples who drink often & all agreed. The Marina is located 1/2 block out the front door. We are not time share holders but all agreed we would be back! Read moreGenuine Expedia guest review
"Beautiful pools and outdoor restaurant and bar"
We were part of a ten person group that recently stayed at the Sandos Finisterra hotel. Our rooms were clean and large and most of us had an ocean view. The biggest draw back to the rooms were the bedding. The sheets were almost like muslin and appeared quite old. The one blanket was rather ratty although it was covered on either side by a sheet. Our […] stay at the hotel was inclusive of all food and drinks...including alcohol. I have to say that the food was poor. I realize that a large buffet is hard to keep hot and tasty but we all agreed we had to choose carefully to create a decent meal. The cocktails and beer were great and the three pools and cabanas that were offered were beautiful. It was very nice laying out by the pool and there was a very nice pool that was available for family use. Read moreGenuine Expedia guest review
walking distance to marina yet still on the ocean. food and drinks were great and hotel was very nice. however we reserved a king size bed for our anniversary and they gave us two doubles. when the concierge realized that we didnt want to go to her time share presentation she could care less about our issuesGenuine Expedia guest review
Fun and relaxingGenuine Expedia guest review
"Just returned from our first trip to Cabo"
Our experience was very good. The place is very nice and very clean. Our room was ok and the staff was welcoming when we arrived. Jose that works in the front was our favorite worker there. The only negative thing we would have to say is when you first get there they try and sell there time share to you. We dealt with Ricardo who was nice at first but […] once we said we werent interetsed in the time share he got pushy with it and very nasty. So just stay clear of Mr. Nasty Ricardo when you first get there and then everything will be great. The restuarants were all good except the buffet dinners we didnt care for but the other places were very good. The entertainment staff was very good Joel and Alex were awesome and funny and a lot of fun. We had a great time and we would recommend this place to other people and at some point will most likely return ourselves. One of the best things about the hotel is its location. Everything is right across the street at the marina and we felt very safe with the area and walking around. Read moreGenuine Expedia guest review
"Nice property. Terrible service. Avoid"
I'm usually appreciative of the services at most hotels. This property is billed as an all inclusive. Advertised 24 hour room service. We tried on several days to order breakfast in the room. NEVER showed up. Lots of excuses. No resolution from front desk. Then it happened again. Said it would be 15 min. 1 1/2 hours later. Nothing. The main restaurant […] opens at 730 so the only food available is room service. There are much better properties in Cabo. Read moreGenuine Expedia guest review
The staff, facility, and grounds were awesome. Already planning another trip there. Nothing has compared to this place in the past for me in Cabo. Jesus and Rigoberto are incredible in the restaurants and deserve much recognition. Stay here for sure!Genuine Expedia guest review
Thoroughly enjoyed the complete all-inclusive package. Food was top-notch, drinks were plentiful, staff was superior, room and whole facility were spotless. We ate at Don Diego, Blue Marlin and Tortuga Beach and very impressed with all. Javier provided great serive with attention and conversation at the pool bar. Actully all the staff were very attentive […] to our needs. I loved the choice of music at the pool, very relaxing. We had a marina view room and out friends had an ocean view, both were outstanding. I am anxious to return to see the complete renovation of the additional ocean view building. Location to downtown is perfect. Read moreGenuine Expedia guest review
"Not worth it for free"
My husband and 3 kids spent 1 week at Sandos Finistarra. From the minute we walked it they gave us the wrong room. They are extremely understaffed. It was 85 - 90 degrees outside and the pools were ice cold all of them except the hot tubs that were not even on never were just warm water. The air conditioner in the room did not work well at all. The […] service in all the restaurants we very bad and slow. Example of one lunch in the Agave was 3 hours long my daughters received their food first which one was wrong my husband and I then received the wrong order my son still no food then they brought us another tables food, after another 1/2 hr we get ours my son still not food. We spent this trip waiting and waiting. Kids club lady( Marisol) was great she works alone on her day off they have to close the kids club. the kids club should close 10pm but have to close 5:30. The food very poor quality in the buffet restaurant food sits under warmers. Also timeshare people are very annoying pressure you too much. I can go on and on. It seemed all the staff was just miserable to be there. I really want my money back Read moreGenuine Expedia guest review
"Do not stay here, hotel is under major constructio"
The staff, the room, the food, everything was darn right awful. Expedia handled this the right way and refunded our entire trip, thank you Expedia. The staff lied about a room upgrade (saying they were giving my parents a deal but their room had no ocean view and was half the size of mine). There is CONSTANT construction everywhere. The hotel will be […] nice once complete but until then, stay away. The hotel is dead silent anyways as many rooms are being remodeled. They drilled late into the night, at 10:30pm we had to ask them to stop. Room service food came incorrect, cold, took one hour when they said 20 min, and ingredients used were very cheap (ie: velvetta cheese for nachos). The shower curtain fell when I opened my shower. The rooms are in desperate need of updating, not at all what was pictured in the ocean view suite. The front desk manager was so rude and he was the one who lied about the free $120/night upgrade. I am not a complainer but do not stay here. You will hear construction ALL day and night from your room and its not worth being this far out of town and on this side of cabo (medano beach is much better). The expedia rep on site even said travelers were complaining. Read moreGenuine Expedia guest review
"Close to all of the action, short walk to marina"
Stayed here 10/24/13-10/31/13. Our room was upgraded to a suite- the staff was nice EXCEPT for when we rented a rental car from Hertz instead of the hotel( we were forced to do drop off and pickup at the bottom of the hill outside the hotel entrance). The hotel also quoted us $30 more than Hertz. The food and drinks were wonderful and the room was […] great! I will be back! Read moreGenuine Expedia guest review
"nice inclusive hotel ,right on beach"
wonderful trip. hotel is right on beach and across from marina and minutes from walking to town. food was ok, not spectacular. Only problem we had was upon checkout the restaurant had lost my cooler for the fish we had caught to take home.And didnt to seem to care about it.Genuine Expedia guest review
"Great stay at Sandos!"
We were lucky to receive a bay view, remodeled room for our honeymoon. From the moment we arrived to the last night there, the staff was very attentive and friendly. The room itself was gorgeous and modern with a great view of the bay. We were even able to view some of the dolphin center shows for free from our balcony ;). The resort was a perfect combination […] of secludedness and easy walk-ability to downtown - perfect location! All in all we had an excellent stay and I highly recommend Sandos. Read moreGenuine Expedia guest review
"excellent staff with great food."
Fabulous place to stay and relax. Hotel not too crowed like other places in Cabo.Genuine Expedia guest review
We stayed in a junior suite overlooking the Marina. The room was outstanding and modern with nice appointments. All utilities functioned perfectly with plenty of hot water, cold AC and double basin sinks. The staff was very friendly and attentive. We stayed 5 nights. The food was outstanding by the Pool (Agave and Tortuga I think). Don Diego was […] the main morning, lunch and dinner buffet and I would rate that as above average; however, there is good variety and the menu changes a little each night and for breakfasts. Our experience at the Blue Marlin was not good. They serve Italian there and it was just weird. Service was friendly though. Wedding service there is excellent. The hotel also has in house nightly entertainment and a dance club which is very good. Free Wifi throughout is very useful. The guests were predominantly above 30 years old with kids under 8. Not many teenagers or college kids which is a good thing in my opinion. Read moreGenuine Expedia guest review
"Beautiful facility and great location"
Since there is not enough room to write the entire experience, I will try to summarize: Waste of time with a three hour tour/timeshare sales pitch - was supposed to be 90 minutes. Tub faucet leaked heavily our entire stay - we reported it 3 times, apparently they don't care about saving water. Restaurants were good for two days, after that the quality […] of food seemed to decline. Breakfast the last day was awful. Wait staff were nice, but the service was so slow we actually got up on several occasions and ordered stuff from the bar ourselves. Some of the front desk personnel could not understand or speak good English, and we had some difficulty relating. They are also way behind technology and nothing is really noted by computer, much paper/pen info. When we checked out, they didn't give us the passes to get through the gate and the guard had to verify that we had checked out before we could leave facility. All in all, there seems to be inadequate training and no communication between the staff. Read moreGenuine Expedia guest review
"All inclusive on beach"
I was sketchy about the all inclusive but was surprised at how great the food was. Room service at 3am! Everyone was so helpful...especially Jorge who greeted us with champagne when we checked in...he remembered our names throughout our stay. The buffet had the best service for breakfast and dinner. Dinner at the restaurants (blue Marilyn and Tortuga) […] we're painfully slow. My recommendations would be to seat people down and immediately pour water and take drink orders. The pool by the swim up bar was so much fun! Water was cool, but refreshing. Ocean was not recommended to swim in due to the huge shore breaking waves. They were a fun site to watch though. The marina was a quick walk where you can catch a water taxi that will take you to lovers beach in about 10 minutes. You can also ask to see the famous arch..no extra charge. I really loved this location as it was close to everything and food was far above my expectations. I highly recommend having most your meals at their buffet as there service staff was the absolute best. ....Marino was my favorite waiter there! Read moreGenuine Expedia guest review
"I Can't Get Better Than This!"
Everything was perfect! The best stay my wife and I have had in Mexico. Highly recommended.Genuine Expedia guest review
"Great location. Disappointed in service"
Check in was easy and was given a glass a champagne. I asked the lady if we had a remodeled room and she said yes but the room didn't appear to be. Pool was the best part of the trip. The hotel was virtually vacant so finding a chair or cabana as easy. The service was terrible. We tipped big at the beginning so that we would get the server's back to […] us quickly but we found we were just wasting our money. By the end of the trip, we were not tipping at all. The service attitude just got worse. It was really disappointing. The music at the pool was way too loud too. The food is very "Carnival Cruise" like buffet. They don't let you order food laying by the pool. They require you to go to the restaurants which is also irritating for me. I like to lounge by the pool and not move! Room service is very slow if they even show up. We debated coming back to the hotel with our kids based on the price but the last day sealed the deal. We had a taxi that was going to pick us up at 1245. We ordered room service at 1150pm. They told us food would take "20 minutes." 20 minutes passed then 30 so we called the front desk. We asked where the food was and she told us "I'll call you back in one minute." She never called back so by 1230pm we called again. The guy from room service said they never received an order...Yes you did! They agreed to pack us food to go in "10 min." Well, by 1250pm they had the food packed and brought it to the lobby just as we were getting into the tax Read moreGenuine Expedia guest review
"loved the hotel its to bad you cant swim in ocean"
had a great time loved our room and room service the staff people were excellentGenuine Expedia guest review
"Perfect location! 5 minute walk to the Marina!"
Upon arrival, we were greeted with a glass of champagne. Very nice. Hotel staff very friendly. Got a run down on everything from the concierge, who also tries to get you to go to a time share presentation. Not too pushy though. Our room was located on the first floor, right next to the lobby, so location was excellent. However, we did ask if it was […] an upgraded room........did not look like the pictures, and the bed was HARD as a BRICK........I have back/neck issues, so woke up feeling like I was in a train wreck. Asked for a mattress topper, which helped. The view was great, though, overlooking the ocean. Hotel is beautiful, we have done many of the all-inclusives. The food was VERY good in the lunch area. I had the chicken fajitas twice, my husband the shrimp. YUM! All of the food we ate in the lunch area (under the pagota) was EXCELLENT. The buffet upstairs was good for breakfast, but dinner, got a bit boring for me. Dinner at the Agave restaurant was delicious. Now, we get to the wine. The wine at some of these resorts is horrible. They had GREAT wine, a sauvignan blanc from chille.......delish. The red was good too (I drink white, my husband drinks red, but he highly endorsed it). If you like to walk, this place has the best location. 5 mins to Marina, don't have to walk on the beach, which can be hard. There is a hill coming back, but geesh......good way to work those glutes. I would recommend........we had a great time! Read moreGenuine Expedia guest review
"Nice hotel very nice view from most of the rooms"
Very good . Marlin restaurant needed to have more help. One person working his butt off.Genuine Expedia guest review
"Mixed bag, but for the price paid, I was happy."
Check in was ridiculously slow. No time share pitch, but I started off with a big "no". The grounds were beautiful, and location great. Staff were very responsive when needed, but remember we are in Mexico...things are slow. Service is good when you tip, as you should. Breakfast was great, the rest of the food was not so great. Drinks in Tortugas were […] delicious. This is not a five star resort, don't expect that kind of service. The entertainment at night was fun, but shows were a bit late for the kid. Pools were clean and beautiful. Room was outdated, but great view and comfortable. The pool music was annoying American pop in the afternoon, and way too loud. Painting ceramics was great for the little one, and reasonable. Nice to be away from the young drinking crowd at Medano, here there is an older drinking crowd in the middle pool, but still very suitable for families. Not many kids this time though. Read moreGenuine Expedia guest review
"Walking distance to the Harbor and downtown."
Very nice resort. Must enjoy the pool as the Ocean is not a place you can swim, waves are very high on the Pacific side.Genuine Expedia guest review
This was my 10th all inclusive stay at various locations so with that experience in mind... Pros: The staff-helpful and accommodating. The location, 8 min safe walk to 90% of the places you want to go. The rooms (bay view finesterra suite) which have great wi fi in the room The grounds and views! The opportunities: Time share approach, keep working […] on that, try not to say that the first breakfast I we have at the resort has to be planned and we have to tell you what time it's going to be...we just walked in the door for our vacation. The buffet needed 2 people making eggs and a scrambled egg option to take the pressure off the omelette makers. Service in Don Diego for breakfast was less than we would have liked. It's a buffet. Remove plates, keep water and coffee filled... That's all you need to do. Bartender at the main pool was complaining that he didn't make any money since the all inclusive switch and you could tell the service sure showed it..despite the 20 I gave him and the 20 the guy next to me gave him. He was slow and not attentive. So, the opportunities are really not deal breakers, just suggestions to the hotel. I would recommend it to a friend and it is a beautiful place where many great people did take care of us!! Read moreGenuine Expedia guest review
"Nice hotel near downtown"
They are still working out the switch over to Sandos. Updating everything. Great Spa!Genuine Expedia guest review
"Close to everything! 24 hr room service."
Check in was a breeze. Never got asked once to do a timeshare. Greeted with Champagne. One negative, room was not ready and it was 4pm. Went to pool and ate at Agave while we waited for room for an hour. The staff was amazing, food was amazing. was upgraded to a marina view room, amazing. Water cooler and mini bar in room!! Food is amazing at resort […] even ordered room service at 2 am after a long night in town. You don't ever have to leave the resort unless you want to. Everything is walkable, water taxis are available for $4 ea. we did not eat at Blue Marlin as we had dinner at Crazy Lobster in town $10.95 for lobster. We had breakfast and lunch at Don Diego and Agave both were excellent. Did not try Tortuga or Blue Marlin. We tipped everyone and the staff was happy, even left the maid a $5 bill and a note to keep our fridge stocked with Tecate and Club soda instead of all the sodas they stock u with. Norma and Angie at the pool were the best!!!! Waiters at Don Diego awesome! Best coffee I ever had was when we ordered room service. It would be nice if you could order beers without having to order food at room service. All the alcohol you could want at the bars. They were not watered down. best margaritas. Did not go to nightclub. entatainment is good. family friendly resort. Read moreGenuine Expedia guest review
"Beautiful property horrible service"
Started off bad requested a king size bed and jr suite got a room with two double beds and a regular room. Hotel staff horrible the manager was even worse. Because of that spent more time off property spending money on food and drinks then at the all inclusive hotel. The one and only thing was the hotel was beautifulGenuine Expedia guest review
Hotel staff was not on top of things. The room they gave me which was in the new area of the hotel had a broken lock and took them more than one hour to fix. Shower drain was clogged so that took them another hour to fix. Babysitters on site are not certified. But I managed to get a babysitter to take care of my child for one evening. Her name is marisela […] and she works in the kids club. I recommend her. Read moreGenuine Expedia guest review
Rooms were nice and beds were comfortable, staff was very freindly and helpfull, food was good. The best part were the pools and location to the marina and shops.Genuine Expedia guest review
Overall I enjoyed the hotel experience except the whole timeshare ordealGenuine Expedia guest review
Overall I enjoyed the hotel experience except the whole timeshare ordealGenuine Expedia guest review
"Great place for a proposal"
My now fiance and I stayed there 4 nights and we had a great time. The place was virtually empty, being offseason, and we felt like we owned the place! I arranged a romantic dinner on the beach and it was flawless, and fairly inexpensive. The staff was very friendly and Rodolfo at the swim up bar was a cool guy.Genuine Expedia guest review
"Have it your way"
Close to town and shopping. But also secluded and off the beaten path. You can do both shopping and hiking from the room. No taxi required. The staff is the best we have seen and we have traveled. No pressure as long as you can say no to the venders upon leaving the resort. Was all they said they would be!Genuine Expedia guest review
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