SpringHill Suites by Marriott Lansing West - Lansing

Was pleasently surprised when out spur of the moment get away turned out so lovely. The staff was the highlight of our stay. They were curtious and more than helpful with anything we needed.

Genuine Hotels.com guest review

The hotel was under some remodeling at the time. Our room was very nice and updated. Friendly staff. Clean hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very clean & comfortable room. Jacuzzi dissapointing. Breakfast was good. Current work on new interior design a little messy but not too disruptive.

Genuine Hotels.com guest review

Very nice hotel. Exercise room was adequate and pool, and jacuzzi were nice and kept well.

Genuine Expedia guest review

Room was clean. Paint on wall had been touched up but not well matched. I stayed during a holiday weekend so maintenance was not around to address a couple minor problems. I disliked that there were only sheers on the windows and nothing (such as curtains or blinds) to block out the light. Staff was exceptionally friendly and helpful. Free breakfast […] was fair. I hoped for more at a hundred bucks a night. Read more

Genuine Hotels.com guest review

This particular Springhill Suites needs some updating. It appeared as if they are in the process of doing this. Normally their beds are amazing and this bed was somewhat soft. The room also smelled perfumey sweet. Not sure what that was about. Still love the layout of the rooms and the breakfast was good. We will return.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We enjoyed our stay at springhill suites. Had a steak n shake and cracker barrel right by it. And a Walmart not far away. We also found other shopping not far away. The fridge in the room was not cold. They had to reset it and it took awhile for it to get cool. Wish the room had two queen beds. We really did enjoy our stay and would stay there again. […] The suckers at check-in were yummy too. And the girl who checked us in was very nice and friendly. Read more

Genuine Hotels.com guest review

Everything for which you want in a hotel stay seemed to be on par. No real disappointments. Highway markings were not clear, in fact were missing. We had stayed there before, so luckily remembered which exit to take.

Genuine Hotels.com guest review

The spacious room, two twins and a hide-a-bed couch were great for my family of five. Everyone was comfortable. The spa, pool and workout room were all clean and extra towels made very accessible.

Genuine Expedia guest review

We stayed at this hotel on the way to Niagara Falls. Was close to the interstate. Nice ammentities great continental breakfast and comfortable room. Enjoyed a whirlpool suite.

Genuine Hotels.com guest review

very nice. there was a group of kids in the hotel so I expected some noise but to my surprise I didnt hear any kids in the hallway. whoever booked their rooms did an excellent job.

Genuine Hotels.com guest review

loved the hotel and room. The only problem I had was they charged my card for the room plus $20 (calling it a holding fee) when my room was already paid for. It took 2-3 days and a few phone calls and emails to get it straightened out. When I was able to get ahold of someone, he was very helpful in straightening out my account and calling my bank. This […] hotel's location was very convenient to places I wanted to go, and had a few restaurants nearby. The breakfast provided was great included hot food and even Belgian waffles we could make. I will stay there again, but will be very careful about handing over my card. Read more

Genuine Hotels.com guest review

Room and hotel public areas were very clean, which was a nice welcome when we arrived after 11 hours of driving. The person on the phone when we called to let them know we'd be arriving late was very, very nice; the night manager, however, was very cool - didn't make eye contact, kept conversation to a minimum, etc. The one huge disappointment was […] that, shortly after we got the kids settled into bed, the guests next door arrived in their room and were talking quite loudly. We heard every word, so the soundproofing can't be that good. Further, we're not sure if they turned on their bathroom fan or their A/C, but there was suddenly a loud, pulsating buzzing noise that carried on through the night. Because of the hour and the night manager's attitude at our check-in, we did not call him with the issue; rather, we turned on our own A/C to drown out the noise. On any other night, however, we would have complained; it was really quite loud, and it made it difficult to sleep. Breakfast was nice - had everything we needed, and we really appreciated the natural and organic cereal choices for the kids. Read more

Genuine Expedia guest review

I appreciate the booking through Expedia. Great place to stay. I would choose the hotel again. No complaints.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was very clean and well kept. I could not have asked for a better room given the price. I was a bit disappointed in the inconsiderate guests who made a game out of pounding on doors and screaming up and down the hallway. My attempt to get a good night sleep in an otherwise clean and comfortable hotel were upset by this. The problem was on […] the first floor near the front desk so I was also disappointed that the Manager did nothing to stop this. Read more

Genuine Hotels.com guest review

It was a good experience overall. The jacuzzi was nice. The beds weren't soft enough for my taste, but not bad. Could update the tvs, but that's just splitting hairs.

Genuine Expedia guest review

This place was one of the best values for the money we have had in a long time. Everything was beautiful, staff was VERY helpful, and we loved the comfort which was on the order of a much more expensive hotel. Thanks!

Genuine Hotels.com guest review

Pool was disgusting. Breakfast was okay. Staff was very nice. Room was arranged ackwardly.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Suoer nice staff - really clean newer hotel - good free hot breakfast - eggs - ham etc...

Genuine Hotels.com guest review

We stayed at Springhill one might. It was perfectly fine for our needs. The room, with two double beds felt a bit cramped and the neighborhood around the hotel is typical Midwest -- chain restaurants and fast food joints. And of course a Walmart. The staff at the front desk was friendly and helpful. This area is a bit removed from downtown, but I wouldn't […] object to staying here again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

convenience not so good do to road construction,other than that, really no complaints.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was cute and clean, but the jets in the hot tube weren't working well very weak. Also we were sleeping at 10:40am and someone was knocking on the door we finally shouted YEA then 10 seconds later they opened the door by the time i sat up the door was closing. it creeped me out.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed at this hotel recently and would stay here again when in the area. The hotel was very clean, the staff were very pleasant, and the value was very good. The only downside was the construction on the roads near the hotel. It made it difficult to navigate around, but I think that once the road work is complete, this would be an excellent cho […] ice. Read more

Genuine Hotels.com guest review

Hotel staff were very courteous and accomodating. The room was clean and comfortable. The breakfast buffet was excellent. I will definitely stay at this hotel again.

Genuine Hotels.com guest review

i had a good stay at the hotel but was disappointed in that i had ask for a handicap assessiable room and was given the room next door to a handicap room. i had difficulty with the bathroom, shower, and the distance to reach the tissue in the bathroom. but the room was comfortable and i would stay there again but i would make sure i had the room i ask […] for. thank you from alaska Read more

Genuine Hotels.com guest review

When we arrived to check into our 2 rooms we were informed that the hotel had overbooked. I though that was why they call it reserving. Hotel.com took my money 2 weeks earlier. So they said at 1 am in the morning that they would send us down the street to another hotel. Again I thought that is way a person makes reservations to avoid this kind of thing. […] We were assured that the next night we would have 2 rooms. Guess what, the next night they didn't have two rooms again. They compensated us by not charging for the rooms but the inconvenience is etched in my mind and will not stay at this chain again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The suite-style room made it a comfortable place to stay. The pool was nice as was the fitness center. The hotels.com "spring sale" price made it very affordable. I would definitely stay there again.

Genuine Hotels.com guest review

Great stay the night before a softball tournament. Breakfast was ready a bit early for us and was good. Would highly recommend the hotel!

Genuine Hotels.com guest review

This hotel was so nice and the staff made our stay outstanding-even with a full house they were courteous to everyone and were happy to help meet all of our requests. I was scheduled to stay one night, but extended my stay it was so enjoyable.

Genuine Hotels.com guest review

Check in was fast and friendly. Our roon was clean and comfortable. Breakfast was delicious with a lot of options.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was behind a shopping center, so that was very convenient. However, it was hard to find. Turn at the Walmart! It was a beautiful, relaxing place. We actually wished we didn't have guests coming over the next day, because we would have extended our stay if we could. The microwave and mini fridge had a neat layout facing the door with many cabinets […] for storage. The extra seating area was very comfy and had plenty of space so you didn't feel crowded. Would definitely recommend this hotel to others. Read more

Genuine Hotels.com guest review

Room & hotel were very clean. Breakfast was very good.

Genuine Expedia guest review

The family spent the weekend at Lansing, 2 adults and 2 kids. Wonderful hotel experience. Housekeeping Manager was especially helpful find my wife a hair pin. Will definitely stay here again.

Genuine Hotels.com guest review

The hotel is very nice but the continental breakfast was disappointing. The food was no better than what you get at Days Inn or similar. The breakfast meat was leathery and tasteless, the eggs were not much better. Skip breakfast and go to a restaurant if you want a good breakfast.

Genuine Hotels.com guest review

Ok for price, would stay there again if location was closer to the center of town.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Loved two beds & pull out couch! Beautiful! CLEAN!!! We were told at check in that breakfast was until 10. Not so, weekdays 'til 9. We got down there at 9:20 and it was being put away. As there were several of us, 3 different rooms, the lady stopped & let us eat, but waffle stuff was gone, as was the hot food. They all apologized. Fresh fruit & suckers […] are always out! Cracker Barrel is next door, as is lots of shopping. Road is poorly marked. Hotel is back behind all of the stores! This is our new favorite chain! Read more

Genuine Expedia guest review

All in all a very nice stay - the kids loved the fresh baked cookies and the room was clean with comfortable bedding. Nothing special about the breakfast, cereal and bagels, they were out of waffle batter.

Genuine Hotels.com guest review