Berjaya Langkawi Resort - Langkawi area

Loved the location, pool, children's playroom. Location was fabulous, next to cable car and Oriental Village. Would totally stay there again. HOWEVER, some issues with the service. My son got sick during the night and vomited all over our bedding. I called the front desk and asked for them to bring us new bedding and though they agreed, they never came. […] There must be some language issues, perhaps the English level is not sufficient. Read more

Genuine Hotels.com guest review

This was the best vacation I have ever had.

Genuine Hotels.com guest review

Great spot. Ground are expansive and full of wildlife. Beach is great.

Genuine Expedia guest review

We had a great time staying at the Berjaya Langkawi Resort during the 2013 new year holiday. We had a Rainforest Chalet (we had wanted a deluxe room, but it was all sold out), which was a little small, but not too bad. The room was not luxurious, but comfotable. The hotel's staff was helpful and the shuttle service was convenient to get in and out of […] the room. The hotel is quite far from the Cenang Beach, where the restaurants and activities are, so a rental car is recommended. Next to the hotel is the Oriental Village and the Cable Car, a not-to-miss spot in Langkawi. Since we had a packed schedule, we did not spend much time at the pool or the hotel beach. Wish we could stay there longer ! Read more

Genuine Hotels.com guest review

Nice place at the edge of the rain forest. Original chalet we were given was moldy which was a bother but they helped us move. Also turns out they do not have a non-smoking designation. When we asked them for a non-smoking room they said they simply remove the ashtray & matches and spray - weird to me for a hotel that is 4 star trying to be 5 star. […] Overall ok, beach was so so, there are nicer ones on the island. Rent a small car so you can explore the island - very cheap at the airport - watch out for monkeys! Read more

Genuine Expedia guest review

Langkawi as an island is heaven on earth. Berjaya's location makes it worth a double thumbs up. We just loved the stay at the hotel. We had got a family Chalet in the forest and the place just took our breath away!!! I would recommend this hotel to all. There was a small glitch on one of the days when house keeping left the door of the Chalet open by […] mistake. We were not so concerned about the human intervention as we were for the "monkeys" finding their way in. Luckily all was safe when we arrived in the night. Just take plenty pf mosquito repellents with you as you will need them. We rented a car from the airport and just parked the car in the hotel parking and it was quite safe. I believe the rent-a-car option is far better than a taxi. All in all we spent only 180 RM for 2 days and a 60 RM fuel for covering the whole island in 2 days. Then again 2 days are too less for Langkawi. The breakfast and other hotel amenities were superb. Read more

Genuine Hotels.com guest review

You can't go wrong with this, I am truly glad that I went and stayed in Berjaya resorts. I will certainly visit Langkawi again and prefer to stay there again.

Genuine Hotels.com guest review

We traveled with a 2.5 year-old and a 6 month-old. The resort was kind enough to provide a cot for the toddler, and the infant's sleep was irregular anyway that his sleeping arrangements were not a factor. The accommodations were quite nice and clean. It was fun to be surrounded by jungle and even spot some wildlife around the buildings. Shuttles were […] frequent enough, but we were also close enough to walk sometimes. It was very nice to have so many restaurant options so close by. It would have been better if all of them had the same hours of operation, at least for both lunch and dinner. The beach was also nice and clean with a fair number of excursion options. The pools were fun and clean. A proper hot tub would have been nice. I think one of the small pools was meant to be a hot tub as it had seating and jets, but it was not even warm. We visited during Eid (a Muslim holiday), but the resort was not crowded as some other reviews seem to suggest. Read more

Genuine Expedia guest review

We spent 2 nights/3 days in Langkawi over our Christmas 2011 holidays. A family of 4 with 2 teens. We chose this particular hotel because it combined both jungle and beach. We were happily surprised by our choice. We had done some research prior to booking and read Trip advisor's travellers comments. The pictures online were great and we really hoped […] that it would be what to expect upon arrival. Berjaya exceeded our expectations. We chose the right type of villa "The Premier Chalet type" which we highly recommend. We booked 2 chalets and they were interconnected. Plenty of room and a breathtaking beach view. Our Hotels.com booking came with a complimentay dinner promotion for 2 and an hour spa massage as well. We recommend (if you get this promotion) to book your reservation upon arrival for both spa and restaurant. We had planned to visit Langkawi outside Berjaya but opted to stay at the resort and enjoyed it. Read more

Genuine Hotels.com guest review

The hotel is nice and has a good location. The one thing which hits you really hard on arrival is the painfully slow check in process. It takes a really long time to get your room and complete the formalities. The front desk is terribly understaffed and you have staff getting out for lunch breaks rather often. Otherwise a very good experience, once […] you get past this initial hurdle. The Thai restaurant is very good, with a fabulous location. Try it for sure. Read more

Genuine Expedia guest review

Truly extraordinary tropical sea,sand, rainforest setting...with beautiful lobby and amenities. On the grounds: 2 kinds of monkeys, flying lemurs, gorgeous birds, wildlife. All guest rooms in separate "chalets" of 1-4 rooms. Staff exceptionally helpful, and went the extra mile to answer questions and resolve concerns. Complimentary guided morning and […] evening nature walks, led by local eco-tour co. -- a lifetime experience! (See the nature's invisible wonders, right in front of your face!) Pool lovely (and was never crowded in our 4 days). Excellent recreation desk can help connect you with high quality eco tours or recreation activities (stop at desk when you arrive). Worldwide clientele. Negatives: the use of gasoline-powered carts and housekeeping on motorscooters means considerable road noise in paradise (maybe electric carts in the future?) Construction of new chalets was underway, which would be noisy if you had a room nearby. (Staff kindly changed our room for us the first day, which made a world of difference. ) Read more

Genuine Hotels.com guest review

We have a wonderful stay at Berjaya Langkawi as the service has been excellent with a comfortable room, scenic view and good room service. Our little grouses have been the bathroom which is a tad too old as the toilet bowl was emitting a sewerage smell. The bathroom sink was patched making it look look whilst the white marble top of bathroom dresser […] looks patchingly black over time. On the whole, the hotel stay is enjoyable though the swimming pool needs to be properly cleaned as there's plenty of fallen leaves in the pool. Read more

Genuine Hotels.com guest review

nice natural setting

Genuine Expedia guest review

it's a real resort

Genuine Expedia guest review

This hotel is located within walking distance to the Langkawi Cable Car and the Oriental Village. We had a nice bungalow just off the main path not too far from the hotel lobby. During our stay, we experienced eagles soaring overhead; monkeys on the balconies and trees; fish jumping out of the water; monitor lizards slithering along the side of the […] road. The private beach is peaceful and clean. The staff at the hotel and restaurants were very friendly and accommodating. We had a romantic dinner planned for our last evening at the Thai restaurant out over the water. Everything was beautiful until the sun went down and we were enveloped by a swarm of moths that had hatched right after a downpour. Not the restaurant's fault. Bring bug repellent because there are definitely bugs, especially after rainstorms. We made a trip to Pantai Cenang by taxi, but we're really disappointed with how crowded and commercial it was. We found the taxi drivers to be very friendly and honest. All in all - a very memorable stay at Berjaya Langkawi. I think my only gripe/complaint is that they use diesel carts to shuttle guests around and the staff uses 2-stroke motorbikes to get around. It kinda spoils the whole jungle vibe when you can smell the diesel and 2-stroke fumes and hear their engines. Read more

Genuine Expedia guest review

Very Nice one

Genuine Hotels.com guest review

This resort is quite unique as patrons have a choice of chalet configurations and locations - some are right on the water and others up in the jungle forest, it has its own private beach and basically everything you would want in a resort: restaurants, entertainment, swimming pools, fitness centres, kids club, gift shop, day spa, shuttle service - and […] we absolutely loved it! The food was terrific, staff very attentive and friendly plus we enjoyed the experience of getting up close with the resident monkeys, hornbills and squirrels. A great place for relaxing and can highly recommend. Read more

Genuine Hotels.com guest review

Great hotel and great amentities. Love the big tub and the scenery!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Beautiful resort with private beach. All the amenities are on the resort. Dining at the resort is expensive (relatively speaking considering you are in Malaysia). Plenty of nice local restaurants and other places to explore within a 20 km drive from the resort (car rental recommended if you want to explore the area).

Genuine Hotels.com guest review

Had a Rainforest Chalet. It was absolutely great. The restaurants and pool were brilliant as was the beach nearby. Could have stayed alot longer.

Genuine Hotels.com guest review

Check in and Check out process tool long

Genuine Hotels.com guest review

Beautiful place to spend your vacation. Can't think of any point to complaint about! We had taken a Rainforest Chalet and it was a unique experience. Hotel amenities were great as well. The hotel's beach is also awesome and the only thing I regret about our stay is to have spent more time at their beach. It is a complete vacation plus relaxing reso […] rt! Read more

Genuine Hotels.com guest review

a little bit far away, however, can spend whole day in hotel. very nice beach & food.......... hv room to improve room service & amenities (ie., poor bath gel, shampoo...)

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stayed at the Berjaya for 6 nights on a hoilday with 5 other friends, we shared 3 rooms, in fact they weren't rooms, they where beautiful rain forest chalets. upon arrival we were dealt with smiles and friendly staff, who checked us in, told us about the cheeky monkeys and explained how the important shuttle system works. The rooms themselves were […] clean and nice, the animals from the towels were a nice touch. The bathroom was big with a large shower and good lighting. Rooms also had a balcony with table and chairs, great for chilling and enjoying the sounds of the rainforest. The resort has 2 main pools which were lovely especially when the sun went down. The beach area is nice, with loads of deck chairs looking out to the beautiful view of the sky, sea and sand. The beach was very clean and well maintained. Overall, the hotel was lovely, i rented a car from a nearby local and got to explore some of the other hotel options nearby was right to choice Berjaya as it was head and shoulders above the rest. Staff were nice and friendly and the facties were great. I dont think its a 5 star resort. I'd give the stay a 4/5 and i would come back again, due to the unique style of the rainforest chalets Read more

Genuine Hotels.com guest review

We stayed in a premium suite and it was fabulous! Everything we could ever want and more! The bathroom has 2 sinks and a humungous shower and bathtub too. The balcony was overlooking breathtaking views of the ocean and our room was also spotlessly clean. The shuttle service to and from our room was also great. Very quick, we never waited longer than […] 5 minutes. Checking in was a bit of a bummer though. We waited in "line" for close to half and hour before we managed to get someone. And several people 'budged' in front of us. The front desk people should have more courtesy and ask guests to line up instead of pushing their way to the front. Also, the lady at the desk where you register for excursions was super rude and unfriendly. When i asked her about the different tours available, she disdainfully handed me the binder and told me to look through it. I told her I had an $80 voucher from the hotel to use, and she pointed out that it was in Ringit, not Dollars. Was there a need to say this? I know it's in Ringit, i'm not stupid. And when i asked her where the water sports counter was, she just said 'downstairs go straight'. what kind of directions are those? And no smile?....aweful customer service. You guys need to train them better on common courtesy. Read more

Genuine Hotels.com guest review

I could not rate this hotel highly enough. We came for our honeymoon and the Berjaya staff were flawless. They even gave us a honeymoon cake and fruit platter as a gift. I would recommend this to anyone. They take all of the thinking and worries out of the holiday.

Genuine Expedia guest review

The place is amazing, the setting is perfect. Loved all the wildlife (be careful not to get too close to the monkeys, remember they are wild animals). Staff are all friendly and polite. The shuttle bus is prompt (only wish it was electric rather than diesal for environmental reasons). The spa is gorgeous. Food is great! Lots of variety. Taxi's are cheap […] to get around in. Dev's adventure tours are recommended! Read more

Genuine Expedia guest review

It was a great experience at Berjaya in everything except one thing the food. Very poor breakfast and a la carte menu is very limited

Genuine Hotels.com guest review

Best chalets are single ones with a partial sea view.Others can be a bit dark and if adjoining another guest,noise and privacy could be a problem.The situation is a bit isolated if you are looking for a lot of fun but it is perfect for a romantic getaway or a chill out time,selection of food in restaurants is excellent and I think overall,if you are […] careful what you book,this is an excellent resort.The staff were extremely accomodating ang helpful and full marks must go to management and staff,who had organised a beach meal and party for new years eve only for heavy rainfall to occur.They managed to transfer the food indoors at short notice AND restart the party on the beach when the rain stopped,Wow! Read more

Genuine Expedia guest review

Was a great stay and we had a great time. The only disappointing part was the gentleman at the tourism desk, who was very unhelpful. The prices for everything are a lot more expensive when you go through the hotel as compared to anywhere else on the island. But otherwise the resort is great, with an excellent beach, pool and brunch. We had a blast!

Genuine Expedia guest review

Stayed in rainforest chalet which was very nice. We had a detached one others are in blocks or 2 or more. It did smell damp but you are in the jungle which is damp and humid. Room was very clean and beds and towels are changed daily. Pool and beach area are very nice and towels are provided. Buffet breakfast was nice, beach restaurant food was terrible […] and microwaved. Thai was very nice and lovely setting. Didn't try the others. Hired a car for 2 days 260rms. Was worth the time and money to see the island Cable car is worth a ride and you can walk from hotel or get the shuttlebus. Read more

Genuine Expedia guest review

Our family spent Xmas at Berjaya and had a wonderful time. We will definitely be coming back again. Fantastic location, excellently appointed rooms and great service.

Genuine Expedia guest review

Perfect place to sit by the beach or lounge by the pool. Traveled with 10 and 19 year old kids who both found something to do. Time at the hotel was so relaxing we did not need to venture out to do much of the site seeing around. Service at the restaurants was as we've come to expect living in Malaysia, a little slow and frustrating at times, but in […] the end we got what we were after. Read more

Genuine Hotels.com guest review

My family had a wonderful 4 nights stay before the New Year 2013. We had a connected two chalets on the mountain side. the chalets looked slightly old. The interiors were less modern, but surroundings were magnificent. The resort forms itself a paradise, having a nice beach, a few swimming pools surrounded by coconut and other types of trees or plants. […] the restaurant serves tasty and good quality food. staff was reasonably polite and helpful, particularly the reception and the sites providing shuttle buses and swimming towels. The resort is close to the cable car and oriental village, where you can recharge with some basic supplies. There are many sea lives in the shallow water of the beach for catching. We also encountered an invasion of a monkey, who came into one of the two rooms to grasp something away. fortunately it wasn't something important to us. The monkey then came back after discovered the stuff he stole wasn't edible, quite fun. We would like to come back unless we want to experience something different on the island. Read more

Genuine Hotels.com guest review

Berjaya is a very nice resort with many good features. Sadly check in took over an hour and when we got to our room there was a double bed instead of two singles. We then had to wait another 3 hours till a suitable room became available and after a long flight this was a struggle. It has a lovely grounds and pool area as well as beach access although […] the water isn't very refreshing on a hot day. The rooms were neat and tidy and the cleaning staff were friendly. There are a variety of restaurants on site however you must book early or you will miss out, luckily there is a small strip of restaurants off site, around 15 minute walk away which is nice. We had to venture here on 3 occassions but we were able to dine at Phan Thai which was really great. The service around the pool can be hit or miss, slow service and incorrect orders if you wish to change any details from the menu, be prepared to wait. The lobby lounge area is pleasant during the afternoon/evening there is a good band playing. Breakfast is over priced, you can eat as much as you want and the egg station is great. Our room had poor reception for the TV/Wifi which was dissapointing. Be prepared to walk a fair way or wait for your lift to the main area as the resort is really spread out. There is a clinic on sight if you need any emergency medial supplies, the doc here was a bit of a comedian but helpful. The staff were very responsive to our concenrs and complaints throughout our stay. I would stay here again. Read more

Genuine Expedia guest review

We are a couple with a 21 month toddler. Pluses: Excellent Location/Resort Environment Nice beach Good Pool(s) Choice of Restaurants Large Room (Rainforest Studio) Cleanliness Breakfast Buffet Nice staff Leisure activities Local Wildlife (Monkeys) Minuses: Uncomfortable Sofa in Room Limited Pool Loungers Limited Shaded Beach Loungers

Genuine Expedia guest review

Could not fault this resort at all. The staff, the cleaness and even though we were away from the main building the shuttle service was so quick. We had a premier chalet on the water and it was great.

Genuine Expedia guest review

It was a truly pleasant setting right in the rainforest reserve of Langkawi. Would definitely go back to this resort again in the near future! I strongly recommend it to those who seek a really tranquil retreat away from all the hustle and bustle for a few days...

Genuine Expedia guest review

Tired and in need of a lot of work. The grounds look scrappy. The A/C leaked, and the wall was mouldy, so it was not a short term issue. The room smelled damp. Food in the restaurants was 3Star at best. Beach and pool were good. Staff were lovely.

Genuine Expedia guest review

Excellent. Surrounds of the resort were very relaxing and very easy to access, by foot or by courtesy shuttle. Food quality both at breakfeast and dinner level was wonderful. Oriental village just out side of resort was a fantastic place to stock up on essentials (snacks, nibbles & drinks of all kinds). Staff were very accomodating. We felt most welcome […] and will return. The resort is a short Taxi drive from the Airport of approx fifteen to twenty minutes, the fares are paid up front from the airport at the Taxi counter, no bartering is required as all fares are set, a welcome relief. The amenities of the resort are plentiful, you can do as much or as little as you wish and still have a memorable time. Read more

Genuine Hotels.com guest review

We had a beautiful stay at Berjaya. Everyone was very friendly. We had a Rainforest Chalet and we found it very pleasant. We went at the right time for us as it wasn't very busy (middle of October). We hired a scooter and went around the island it takes about 2.5 hrs and is safe here on the roads much better than Bali or Phuket. I would recommend staying […] here. Having dinner at the Thai restaurant and watching the sun set was absolutely beautiful. Read more

Genuine Expedia guest review

We stayed on the chalet on water and this is by far the best hotel experience we have ever had. The place is so magical that a descriptions in words will not do it justice. Berjaya is close to the cable car and hotel provides free shuttle to there but expect to rely on cabs or other hired transport to get to anywhere else.

Genuine Expedia guest review

We had a fantastic time. We went there with two teenagers and, although there weren't any other teenagers there, they also had a great time ..the location was excellent, overall the food was very good - except in the stilted restaurant for some reason. The staff were friendly, efficient and obliging - obviously well trained in customer service. We ate […] out on a couple of occasions and enjoyed the experience - except at the Eagle Restaurant which was not good. Trips were well organised and everyone put in efforts to ensure the guests enjoyed themselves. The only disappointment was airasiax...never again with that flight company. Read more

Genuine Expedia guest review

Had an amazing time at Berjaya, staff, hotel and location were great.

Genuine Expedia guest review

We arrived at the airport expecting to be met by a hotel staff member / taxi but there was noone. We waited 20 minites so i borrowed a phone ( everyone was friendly and helpful !), called the hotel and spoke to someone that seemed confused. Very confused. Eventually he said he would be there in 20 minutes - our thoughts were 'this is not a good start […] !' Well our worries vanished as we entered the hotel grounds, This is a beautiful place and resort. Almost everything from that moment was good. The hotel grounds are well kept and the entrance is magnificent. The service is good - very good ! The hotel resturants are good. Outside seating was limited at some places at times but we eat after 8 and tables outside went quickly. The food was quite good with a choice of 3 resturants. The Beach Resturant was where the name suggested with a lovely view across to the distant lights. After the room was made up we found 'towel animals' on the bed. Very clever and a nice personal touch. Read more

Genuine Expedia guest review

I loved this hotel. Is really nice, I would recommend it to anyone. It has a nice swimming pool, nice beach and the rooms are just great. My room was very close to swimming pool but with enough privacy. I got one of the "jungle rooms" but I still can saw the beach from my room. The hotel is like 10 km away from the busiest street in town, but you can […] rent a car for less than 30USD daily. Read more

Genuine Hotels.com guest review

Langkawi is gorgeous, the berjayahotel is ok, rooms are really clean with great modern fixtures but most are semi's and the walls are ridiculously thin so u hear your neighbours just having normal conversation. Resort is generally very pleasant & clean and the staff are fantastic. The food is massively overpriced without being to a particularly good […] quality. We spent a day sunbathing & eating at casa del mar so if u can afford the little bit extra I would recommend there or Bon ton above the berjaya. Read more

Genuine Hotels.com guest review

We stayed at the Premier Chalet on Water, the overall stay was ok but overpriced. We thought that we can jump in the sea from our chalet, but unfortunately, we could not since there were no stairs and lots of rocks. The sound of the waves was little bit noisy when trying to sleep. The breakfast at the beach front restaurant was overpriced; the other […] restaurant was very nice. The service they offer were way expensive comparing going on your own to do any activity. Read more

Genuine Hotels.com guest review