Room was amazing! Kids loved the pool and spa area. Close to everything downtown. 6th street was 1 block away.Genuine Hotels.com guest review
I did not this hotel was dog friendly. We saw a lot of the guest with their dogs and I wished I would have known sooner to bring my dog. I will next timeGenuine Hotels.com guest review
Pleasant staff and very helpful. Got me a band aid on the spot!!!Genuine Expedia guest review
"Great hotel in great location"
Had a great stay at the Hilton. Beds were comfy, room was clean. We were upgraded to a room with a view free of charge. The location was awesome. Very convenient to 6th Street area. Highly recommended. Only complaint - parking is $26.00/night. Ouch!Genuine Hotels.com guest review
"Nice, conference accommodations are extensive."
Most of the personnel are quite friendly. Had a so-so front desk clerk. As I have special accommodation needs due to my guide dog, he was not very helpful with where I could take my dog to the bathroom around the hotel and had a somewhat offending attitude. Everyone else that I encountered was quite helpful, from the Concierge to the conference staff, […] to the restaurant servers. Overall and excellent hotel and one I would stay in again! Read moreGenuine Expedia guest review
"Superb Hotel and Location"
Just needed a quick overnight stay to get our daughter settled into her college dorm room. The hotel was immaculate and clean, the room had a great view, and the location was the best in Austin (walking to 6th street and other nice locations), and the price we received via Expedia was very competitive.Genuine Expedia guest review
Right next to 6th street. Good room service. Nice rooms, even though I got a handicap room, dunno why.Genuine Hotels.com guest review
"Queen Beds, really ?"
"Queen beds" are NOT. Barely doubles... They are abusing that differentiating factor on travel sites.Genuine Hotels.com guest review
There were a group of bachelorettes on our floor that held loud conversations in the hallway when leaving in the morning and again when coming home even earlier the next morning.We had a room that had a door that shared a smal alcove with another room door and the guest using that room were loud coming and going. In an effort to save paper there was […] no information in the room regarding the in hotel restaurants hours and menus. Had to go on line using the$15:00 Wi Fi. Read moreGenuine Hotels.com guest review
Just stayed one night but was happy with the hotel and its accomodations. Very close to most main attractions downtown.Genuine Expedia guest review
Great hotel, newly remodeled and centrally located.Genuine Hotels.com guest review
For the price of the room I couldn't believe it was $26 to park for the night and had to pay for WiFi. No closet in the room and no directory of things to do in the area.Genuine Expedia guest review
"So glad I stayed here!"
I was kicking around a few different hotels in downtown Austin for my stay. I chose the hilton and I'm glad I did! The view was awesome, the pool is great (with a great view too!), the staff were so cool and helpful, and it was smack dab in the middle of the downtown action! We just walked the town it was great!Genuine Hotels.com guest review
This hotel is amazing!!!!!!! We will definitely be back. The only thing that sucks is the parking garage underground. We were very confused by it at first, but called the front desk and they told me exactly what we needed to know. Very friendly hotel staff!Genuine Hotels.com guest review
Loved the renovations done to rooms very clean.Genuine Hotels.com guest review
"Beautiful rooms with awesome views!"
The room was perfect and comfortable; the modern decor was beautiful. Our room had an awesome view of the Austin skyline! We loved The Hilton!Genuine Hotels.com guest review
Thanks to the Hilton for making my engagement that much better! Awesome Awesome concierge service! They made my night unforgettable. Clean rooms and the most friendly staff!Genuine Hotels.com guest review
"near entertainment district, easy access to I-35"
Very enjoyable stay. Wonderful outdoor pool with a view!Genuine Hotels.com guest review
"right off 6th"
Very clean and relaxing hotel. Remodeling was going on in some rooms but did not bother us. Great to be able to walk to 6th street and party. Will definitely be back next getaway with my wife.Genuine Hotels.com guest review
I don't really have a "business" look, I'm from Austin covered in tattoos and have bright red hair. I do have a wonderful job, and well paying but that didn't seem to impress the staff enough to make me feel like a guest in a place I spend $200 on for a room just to "get away" for the night. First, I was given a handicapped room - I don't know why, […] but walked in to a room with a walk in shower and I really wanted a bath to soak in. I called and explained that I wasn't handicapped and actually felt bad I was taking up a room someone may find useful if they were handicapped. I went downstairs, the woman gave me a hard time then eventually gave me a new room saying "you'll love this one" and I went upstairs and found my next door neighbor had a crib outside their door. Screaming child all night. Then at 8:30am a pounding on the door for room service. I woke up, and I never can go back to sleep once I'm up. Then here comes 10:00am and an industrial vacuum is roaring past the door. Decided I had enough walked down to valet to get my car, 15 minutes later my nightmare was over. What a waste of time and money and so much for relaxation! Never again. Read moreGenuine Hotels.com guest review
"Austin Hilton near 6th Street"
Great location! This is a convention hotel. It has been newly renovated. It is only 2 blocks from 6th street and a short walk to Congress where there are some nice restaurantsGenuine Hotels.com guest review
Everything about my stay at the Hilton was top-notch. The newly renovated rooms include everything today's traveler could want. My two favorite features were the individual reading lights which pop out of the headboard and the extra plugs built in to the nightstand -- finally a hotel which realizes I'd like to keep my phone and iPad plugged in and near […] the bed. The hotel location couldn't be better. Once I parked my car I didn't touch it again until I checked out. We walked to restaurants for all our meals. We also took a 2-mile walk to the lake to do a little paddle boarding. Plenty of parking nearby if you prefer to drive and kayaking is also available. Although I didn't try the MetroRail, there is a station right next to the hotel, giving you great access to prime locations. Read moreGenuine Expedia guest review
We got a newly remodeled room which we were the first ones to stay in which was great. The bathroom sink wouldn't drain and we called guest services and someone came asap to fix the problem. Lots of plugs around the room which was good because it was four of us to a room and having to charge our phone, plug in our hair dryers and straightener was convenient. […] Also the rooms are modernized now and which just one click on the keypad by the bed you can turn off all the lights without having to get up. Will definitely be staying here again! Read moreGenuine Expedia guest review
Beautiful hotel. Beautiful rooms. Excellent stay...would stay again in the future.Genuine Expedia guest review
beautiful hotel and close to everything that I love. Thank you Hilton and will be back on Sept 5th and 6th.Genuine Expedia guest review
Had an awesome view of Austin. Very close to 6th St. Beautiful Hotel and locationGenuine Expedia guest review
"Could be 5 star if customer service was better"
I have stayed at this Hilton many times, and will probably continue to do so, only because of the location. It is directly across the street from the convention center. Overall my stay was okay. The room was clean, but the AC couldn't really keep up, leading to problems sleeping. The worst part of my stay was the parking. I valet parked my car with […] the hotel on the date of my arrival (July 3rd) and left it there in the care of the hotel until my departure (July 7th). While the car was stored in their facility, it was hit by someone. I don't know if it was a guest or a careless valet. The damage was minimal, but after paying $30+ a night to park there, I was infuriated. The valet manager didn't make it any better by saying "Oh, we'll just pop it out." Really? I filed a complaint with security and management and was told they would investigate and call me back. It's July 18th and I have heard nothing. Read moreGenuine Hotels.com guest review
Pretty elegant hotel and it was less than a 2 minute walk from 6th street so it served its purpose for our trip.Genuine Hotels.com guest review
Had a great room on 12th floor that had just been renovated. Super convenient to everything in downtown Austin. Bed was a little stiff but that was my only complaint.Genuine Hotels.com guest review
The stay was great, the view from our room overlooking downtown Austin was quite refreshing at night. Our family will return to the Hilton Austin again.Genuine Hotels.com guest review
Although I was not much in my room. My room was comfortable and clean, had a good view, in the perfect location for walking around downtown, the staff was friendly and I woke up refreshed the next day ready to drive back home to Houston.Genuine Hotels.com guest review
Great location right across the street from Convention Center. This allowed us to return back to our room to rest between sessions. Hotel staff are friendly, professional and very responsive. Will come back on 2015 for RTX!Genuine Expedia guest review
"Hotel still being renovated"
Quick night out for some r and r. Everything was awesome, room was beautiful and newly renovated. Beautiful view from the 16th floor. Great area with fine dining. Also had a couples massage with my wife in the spa and that was completely worth the price tag. The one and only complaint was the noise in the morning from the continuing renovations they […] apparently are doing in the rest of the hotel. Wish I would have known about that prior to booking my stay. But I will include this is my yearly to do list with my wife especially if they finish doing the construction and I don't hear any noise at 8 am on the only day I have been able to sleep in for quite a while. Read moreGenuine Hotels.com guest review
"Don't do the executive room upgrade"
Paid an extra $20.00 per night to upgrade to the executive room and it was the worst Hilton hotel room i have ever stayed in. More than likely hasn't seen an upgrade, or guest, since before Austin was weird. The executive room is a joke too, other than the view. After sleeping on a mattress from 1980 I crawled out of bed looking like my mattress had […] beaten me up. Went to the front desk and politely asked them to "downgrade" me to any other room in the hotel. Liz at the front desk was great and granted me the never heard of and dreaded "downgrade". Good news is, from that point on, pretty good hotel, at least from a room point of view. Modern, clean, good mattress. Cool bartenders at the sports bar on ground level. Pool is ok, pictures do it more justice than it really deserves and if there isn't a bartender up there, good luck getting service. Apparently 40 people on a Monday doesn't warrant service. Much better places to stay in Austin. Read moreGenuine Hotels.com guest review
I really like the location of this hotel, plus the hotel staff was very helpful and friendly. The only downside of my stay was that the refrigerator in my room hadn't been cleaned lately, but otherwise everything was good. I would stay here again.Genuine Hotels.com guest review
"Within walking distance to the night life"
Amazing. Absolutely amazing. The staff was extremely friendly, everything I could possibly want/need was right in the hotel (Starbucks too!!!!), the rooms were beautifully decorated and extremely well kept, the pool & spa were perfect and the location was absolutely ideal. I've stayed in many hotels, but this one was hands down my favorite. Ever. Highly […] recommend it!!!!!!!!! Read moreGenuine Hotels.com guest review
"Right across from the Austin Convention Center"
From the second we got there, everyone was super nice, friendly and helpful.Genuine Expedia guest review
"July 4th stay at Hilton Austin"
I had a very good time staying the Hilton Austin. Great location. Rooms were clean and extremely updated with all the right anenities. Staff was professional and very helpful. I would definitely stay here again.Genuine Hotels.com guest review
The room was very clean and we had a great view of downtown Austin. It was somewhat disappointing that the wireless internet was not included for free since we are graduate students and needed to be able to access course work while we were at the hotel. The location couldn't have been better though since we were there for a convention.Genuine Hotels.com guest review
Even tho the location was wonderful, and the neighborhood (6th street, party street) is fun, the features of this hotel are horrible!! We had wonderful guest service and a good room, however you would think that once you spend $700 for 2 nights that would be enough, WRONG. Parking is $26 a night, rollaway bed is $15 a night, wifi is $15 a night, there […] is no complimentary breakfast, and nothing is below $15 in the restaurant. Frankly, with all the hidden fees that started to pile up and things we needed, Ill never stay here again. Oh and if you have the idea, "oh i dont need the wifi for $15 a night" think again. The cell coverage INSIDE the hotel is horrible. I had 5 bars on 3G and couldnt get a connection. My friend had 5 bars on 4G LTE and nothing. If you plan on staying here for an event like we did, I would suggest looking elsewhere! Read moreGenuine Hotels.com guest review
"Excellent place to stay!"
From the time we checked in to check out, the staff was friendly and accommodating. They went out of their way to insure we knew of food choices and other interesting things in the general area. They paid attention to details by inquiring if we would be exploring by foot or by car and tapered their recommendations to our specific situation. The room […] was gorgeous, new, very modern, and clean. The beds were so comfortable, I wanted to take the mattress home with me. Will definitely be staying again. Thank you for a great time. Read moreGenuine Expedia guest review
"Nice Location, Hotel Renovations Unexpected"
Great location in walking distance to several restaurants and bars. Parking was expensive, but conveniently located under the hotel in the garage. The front desk staff was very helpful and friendly. The pool was nice, somewhat small for a hotel that size. The pool did close early for an adult style pool, which was kind of a let down since we came into […] town for an event that didn't end until after 11pm each night. The room service was good, overpriced, but what room service isn't. The option of having decent food at any time of the night was a plus, instead of room service hours ending somewhat early at many other hotels. The only horrible thing was there was a room renovations going on the entire time we were there on our floor. Which meant hammering and loud music being played by the construction staff in the room next to us at fairly early hours. I wish they would of given us a heads up on this before booking, we most likely would of chosen another hotel and saved this till after the renovations were complete. Read moreGenuine Expedia guest review
It was a very nice hotel and very comfortable. The staff is very friendly and helpful.Genuine Expedia guest review
"Nice updated rooms!"
The hotel and staff were very nice. We stayed in a newly updated room and we were very pleased.Genuine Expedia guest review
"Great Hotel at a bargain price"
Booked a one night stay for a golf tournament that my daughter was participating in. Got a great price on Expedia through the unpublished rates and both Expedia and Hilton worked with me to make sure the room fit our requirements. Hotel room was on the corner of the 17th floor. Room was very large, appeared to be newly remodeled, was very quiet, was […] in excellent condition, and had a very nice view of the city. Valet and Bellboy services were responsive and very friendly. We also ate breakfast at the hotel. Although somewhat expensive, it was quite good. My only complaint, was the AC unit appears to be undersized for that size room, as it took several hours to cool the room off enough to make it comfortable for sleeping. Regardless, I will definately stay here again on our next trip to Austin....but I will call ahead and ask them to turn down the thermostat ;). Read moreGenuine Expedia guest review
We love to stay at the Hilton Austin when we are in town. Everyone is so nice, the hotel is always very clean and updated. It is within walking distance of 6th street and a short cab ride to other downtown locations.Genuine Hotels.com guest review
It was ok not great but not bad. Room was just not great as far as new and comfort level.Genuine Expedia guest review
We stayed in a room with two queen-sized beds. The room was well-appointed but crowded for the amount of furniture to square footage. The beds were very soft and unsupportive, if you like that sleeping-in-a-saggy-haystack feeling. Housekeeping was a little sloppy, but not so much that it warranted a call to the main desk. Nice pool/spa level. Opt for […] self-park to save yourself a lot of mental anguish with the valet guys. The location of the hotel is unbeatable. Read moreGenuine Hotels.com guest review
"Great location & pool."
Check in was the smoothest & quick. The bell captain Jodie was a huge help in getting cabs etc. Hotel was clean, great location. We loved the pool.Genuine Expedia guest review
"Motorcycles stay away."
No consideration for guests on motorcycles. Unacceptable customer service. The assistant front desk manager wasn't willing to make reasonable adjustments to the bill to make up for the unfair and unequal parking treatment of motorcycles versus vehicles. I'll stay elsewhere.Genuine Hotels.com guest review
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