this hotel is skimping on maintenance - water valve in the sink was difficult to adjust to temperature and then didn't keep the temperature - ceiling vent was falling down.Genuine Hotels.com guest review
"Nice for a weekend away."
Very clean and spacious room. Extremely comfortable bed. Gracious and helpful staff.Genuine Expedia guest review
Response by Red Lion Hotel Lewiston Thank you for taking the time to complete our customer service survey, your gracious comments are appreciated.
We had a dog so we were hoping to have a door leading out of our room like they do in Pasco and Post Falls, however there was a great lawn around the back of the hotel to play frisbie.Genuine Hotels.com guest review
"Great accomodation for our fishing trip"
Totally enjoyable experience. The hotel had everything we needed and we never had to leave once we got back to the hotel in the late afternoons.Genuine Hotels.com guest review
"Great quick night."
A great stay but don't plan on a continental breakfast.Genuine Expedia guest review
Response by Red Lion Hotel Lewiston Thank you for taking the time to complete a survey on our property. I apologize that our breakfast did not meet your standards, we had ran a trail continental breakfast, but were asked by a majority of the guests to go back to an order of the menu breakfast.
"close to things"
It was really nice. Close to where we were meeting family.Genuine Hotels.com guest review
Wife not happy with lighting. Rooms not conducive to doing makeup and morning prep. Says men designed rooms who only run a comb through their hair then run out the door.Genuine Expedia guest review
"Wanted more for my Money"
I booked a higher rate of cost but the same price as the least expensive due to the cancellation offer. Unfortunately they didn't care and put us in an old room because I asked for close to an exit and view of the back. It was a king bed. Also, you would think that Red Lion in all their grandiose as being one of the top hotels in this town, they would […] have higher sheet thread count than 300 count thread; the sheets were rough #I yearned for my own bed sheets that were smooth to the touch of my feet#. But the bed was comfortable. Only thing was #and they only said "hmmm - sorry)... all the hooks on the nice wooden towel/linen shelf were taken! YES - someone unscrewed everyone of them so there was no place to hang the towels when used. This was disappointing. You know I can take the cheap toilet thin paper and Kleenexes but don't like a room that cuts so many corners - it compares to the folks that leave the light on for you! Here is what I loved: The Restaurant and its food and service, the beautiful landscaping and serenity it did offer to the hotel guests and community. I loved the cleanliness of the room, the large bathroom, windows that open, the granite large counter. Here is a photo of the beauty surrounding the hotel... dedicated to children from the community who died and are remembered. Read moreGenuine Expedia guest review
"Red Lion Lewiston Idaho"
Nice hotel. Air conditioner was a bit noisy, but overall good place.Genuine Hotels.com guest review
Response by Red Lion Hotel Lewiston Thank you for your generous comments! I am pleased that our establishment could provide you with exceptional service!
Very nice. Would stay again.Genuine Hotels.com guest review
Response by Red Lion Hotel Lewiston Thank you for taking the time to complete a review on our property. We look forward to your next visit!
Front desk personnel was very nice. Liked having access to workout facilities. Overall room was ok, but the tub looked very old and the drain wasn't working well. Nice shower head and water flow though. We removed the bedspread and the blanket was a bit tattered.Genuine Hotels.com guest review
Response by Red Lion Hotel Lewiston Thank you for taking the time to complete a review on our property. I’m pleased to read that you had such a great experience with our staff and that you enjoyed our fitness center! We look forward to seeing you in the future!
"Long in the Tooth"
Super Staff but run down Hotel The hotel is very old and needs to be remodeled. The carpet is old and stained. Old woodwork is painted over. They need new beds in the room. The bed pillows are flat like pancakes. The staff couldn't be friendlier especially the front desk attendants, maids and waitress' in the restaurant. You can smell the paper plant […] emissions throughout the Hotel. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Lewiston Thank you for taking the time to write a review on our property! I love reading all the positive feedback on our staff! We pride our self on exceptional customer service! I apologize for the paper mill, it is a great work force to our community, but often leaves the air hazy as well as the surrounding fires. We look forward to seeing you again, during your next stay with us!
"Great hotel for a little get away!!!"
This is our second trip to Lewiston and we stayed at Red Lion both times. Absolutely wonderful staff and hotel is very clean!!Genuine Expedia guest review
Response by Red Lion Hotel Lewiston Thank you for your gracious comments! We look forward to your next stay!
Room was clean and quiet. I would stay there again.Genuine Hotels.com guest review
"Helped family of three in a bad situation."
We loved the Red Lion. We had booked a room at a different hotel though you and once we go there to check in found it was not fit for a family, or even a single female. It was late at night and your wonderful staff found us a room at this hotel instead. It was a god send.Genuine Hotels.com guest review
Response by Red Lion Hotel Lewiston Thank you for taking the time to review our establishment! I am so pleased that we could help your family get into a more suitable and safe-feeling room. I will pass on your generous comments to the rest of my team! We hope to accommodate you again in the near future!
"Great hotel for everyone"
Room was huge and the bed very comfortable. Everything was great except the shower curtain had some mold on it. Did not use any of the hotel services as we were put in the annex, which was very quiet it you were just there to sleep.Genuine Expedia guest review
Response by Red Lion Hotel Lewiston Thank you for taking the time to complete a customer review, your feedback is very important to us! I’m glad to hear that you had a peaceful nights rest in the Seaport building! I hope during your next stay you are able to try out some of our services, such as M.J.Barleyhoppers and Meriwethers American Grill, full of entertainment and delicious drinks, appetizers and entrees!
"Wouldn't stay here again"
Supposedly a non-smoking rm, but as soon as you opened the door the smell was very overwhelming. Of course, they were sold out that night with a biker event so no other rms. to be had. Also ate in the restaurant and it was terrible food and drinks. Highly disappointedGenuine Hotels.com guest review
Response by Red Lion Hotel Lewiston Thank you for taking the time to post a review about our establishment. I apologize that your standards were not met, due to their being a large group occupancy in the hotel and only smoking rooms were left available. I will make sure that the Sales and Front Desk managers are aware of this review.
I had booked a Red Lion to ensure a good quality stay. The room we ended up with was in an overflow building across a large parking lot. It was not like staying in the Red Lion at all. The information said "ice on every floor" & that was not so. Conditioner was so thick I couldn't get it out of the container to use. Beds were clean and comfortable.Genuine Hotels.com guest review
motel was fine we were put near the bar didn't get to sleep until after 2:00 am... BASS NOICE!!!!!!!!!!!!!!!!!!!!!!!! BOOM BOOM!Genuine Hotels.com guest review
"Very comfortable for mid-point stop"
My room was very large and comfortable. The staff was great and let me park my Harley on the sidewalk next to the front door. The hotel has its own micro-brewery and they make a great brown ale. I was on my way to Missoula over Hwy 12 so the location was great for me. The neighborhood is not thrilling, mostly strip malls and grocery stores. But it looked […] safe and it's close to the freeway. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Lewiston Thank you for your gracious comments and recommendations! We look forward to accommodating you during your next trip through the Valley!
room was open, door blocked open, when we checked in. Later that evening, when returning to the room we discovered there were no bath towels. Called the front desk and was told there was not one clean towel available in the entire hotel. Asked how that could be, the male answering the phone said they had a problem and lots of people used towels for […] the pool area. It is not known if that is why our door was propped open - to get towels for the pool, but it was unusual. After midnight a scruffy worker brought two towels to our room. Staff seemed disgruntled that they had to fix this problem. Not acceptable that extra linens are not kept on hand. Manager was seen more than once sitting at the front of the registration desk chatting away and resting, advising incoming guest to have a nice stay. Not very professional. Also not competetive another hotel our friends stayed at that was much nicer, cheaper, and offered a breakfast with the room. Disappointed in this Red Lion and staff quality of work Read moreGenuine Hotels.com guest review
Not happy at all with this hotel. Last thing you want when it's already late is to pull back your comforter and notice soiled sheets. Urine stained, not clean sheets. Called the front desk and they brought a new set that didn't fit. I was too tired to wait for a different set so I just used what they brought.Genuine Hotels.com guest review
For the price of the room, it certainly did not meet our expectations. The windows were cloudy,making it very difficult to see outside. The room smelled like mildew, the shower drain was obviously clogged. The food options were very pricey for what was provided.Genuine Hotels.com guest review
"soft beds and loud parking lot"
Not too impressed. Beds were soft, parking lot was loud, and concierge was not helpful.Genuine Hotels.com guest review
"Right where I needed to be."
It's a great hotel. I've stayed here before. The staff handled the other hotel guests very well who were causing problems below me, even if it took two calls to the front desk to get them to listen. Thank you so much!Genuine Hotels.com guest review
Staff was wonderful. Needed 2 rooms close together with easy access for 92 year-old dad. They were very accomodating. Nice bar and restaurant. Have stayed before during annual family event, will do so again.Genuine Hotels.com guest review
housekeeping was irritating. they want to clean at 8:00 am or else! we were skipped a time or two. a paper slipped under our door at 8:30 AM sayinig they skipped us because of do not disturb sign. we were on texas time and slept in. We were there to watch baseball so out late and slept in. i would suggest an afternoon housekeeping crew during the world […] series. we were there 8 days and needed our room serviced each day. trash, linens and just help keeping room orderly. the hotel was awesome and convenient . would stay there again. please work on those housekeeping guidleines Read moreGenuine Hotels.com guest review
The bed felt like their was a big hole that sagged in the middle, and the pillows were hard. Not very comfortable at all.Genuine Expedia guest review
the location was awesome. the staff very nice. Only complaint would be housekeeping services. we were skipped if we were in our rooms in the morning, we were on texas time slept in and were here playing ball and at the ballpark all evening and then come home to trash in trash cans, no clean linen and beds unmade. had to call almost daily for servces […] and clean linen. during tournament time, housekeeping might want to adjust to more afternoon cleanings. seems reasonable to me. Its a great hotel and we had an awesome time. Every room booked I think. Read moreGenuine Hotels.com guest review
"Close to the main commercial street of Lewiston,"
All of the staff was magnificent and the room was clean and comfortable. Restaurant and lounge on-site.Genuine Hotels.com guest review
"I'd stay elsewhere..."
It's obvious that this hotel used to be a nice facility, but it is not well-maintained and DIRTY. The patio chairs on the outside deck were absolutely filthy, and we had to search for one clean enough to sit in. A cardboard box was thrown in the corner like trash and had obviously been there awhile. There were cigarette butts scattered about on the […] floor around the pool. The outside facility had all the potential of being a very nice, relaxing get-away, but it has fallen into disrepair. The room was large and comfortable, but the bathroom mirror was mounted so low on the wall that it cut off my head entirely and I had to bend over to see to do my hair (I'm 5' 10"). There was an iron but no ironing board. The hall area was not vacuumed in the three days we were there. I will say that the staff was terrific checking in and out, as was our waitress. All in all, I'll look elsewhere in the future. Read moreGenuine Hotels.com guest review
Everything was excellent. Would stay again in a heartbeat.Genuine Expedia guest review
Very satisfied.Genuine Hotels.com guest review
It was ok. We were put in the annex as the hotel was full so we were across the parking lot. Old Tv's, old furniture, etc. The room was clean but the hallway looked like it hadn't been vacuumed in awhile.Genuine Hotels.com guest review
"Very Enjoyable Stay"
The food and microbrews in the restaurant were definetely a cut above most hotel food. Our daughter left her beloved barbies there and the staff was amazing in locating them and mailing them back to our home in another state. The place was clean and the location was central to where we needed to be. Only minor minor complaint was the room air conditioning […] was really loud, but really minor complaint in what was a great stay Read moreGenuine Hotels.com guest review
"Clean Hotel in Great Location"
I felt that for what I paid for the room, it was worth it. The room was clean and updated. The location of this hotel was perfect for the business I had to accomplish in Lewiston. The staff at the front desk were friendly and knowledgable. I'd stay here again when I'm in town for Business.Genuine Hotels.com guest review
"Pleasant stay for Mom's Weekend."
This was a quick and convenient place to stay while visiting WSU for Mom's Weekend. The beds were very comfortable. There is lots of parking and it is quick to get in and out of. The hot water ran out fast in the shower. I forgot my toothbrush and a front desk employee brought me a spare even though they were busy checking in other Mom's and visitors. […] There was a microwave and a medium sized fridge in the room. The rooms was two queens and was very roomy. Read moreGenuine Expedia guest review
"Great place to stay!"
Staff was friendly, room very clean, rates were good.Genuine Expedia guest review
"Red Lion, Lewiston ID"
I almost always stay at this particular hotel when I am in Lewiston for work. Although not the nicest hotel I've ever stayed in, it is certainly functional. The rooms are quite large with all of the amenities one would expect. Not super excited about the quality of the linens but at this price point one can't expect much more. I've always found the […] room service to be quick and the food quite good - much better than the fast food restaurants that surround the hotel. Location is easy access to the major highway but there's not much in the way of night life. The pool is a lovely respite, however. Also, the Clearwater Tower portion of the hotel is not as up to date rooms in the main portion of the hotel are much nicer. Read moreGenuine Hotels.com guest review
"Seattle folk home visiting family...."
I thought the front desk staff could have been friendlier. "Hello, how are you" goes a long way, however when we left the more mature lady at check out seemed to "get" that and was very pleasant.Genuine Expedia guest review
Comfy bed, but quite noisy late into the night. Sound carried in the halls quite a bit.Genuine Hotels.com guest review
The front desk told us that since we booked through Expedia we had to stay in a room in an out building, across a large parking lot from the main hotel. The room was fine, large and spacious with a comfortable bed. The next day while we were out, someone made a very poor attempt to make the bed. It was a joke, the bedspread was just pulled up with the […] blankets and sheets left crumpled beneath it. I would stay again as the price was right. Read moreGenuine Expedia guest review
"Red Lion Lewiston"
Excellent service at front desk and shuttle service as well. Hotel room is not your Ritz-Carlton but remember that you are in Idaho....Overall better experience than I expected.Genuine Hotels.com guest review
"Reliable and Comfortable"
Great place that is reliable and comfortable. Good location to some restaurants and a local brew pub.Genuine Hotels.com guest review
"Last minute trip"
We booked this hotel late for our trip. It was great that we found something close enough to U of Idaho. We did appreciate how large the room was. However, we were placed in an older/remodeled annex across the large parking lot of the main building. No elevators and no doors covering some pretty messy housekeeping storage areas. It was also a COLD room, […] unless we kept the noisy heat system running all night. Some fixtures also still needed finishing and I am not convinced that the smoke alarm was working (no indicator light whatsoever). Housekeeping forgot about our room one of the three we were there, which was not a nice surprise when we returned at 1:30 AM, hoping to go straight to bed after a LONG day.... Read moreGenuine Hotels.com guest review
"Bring your own pillow!"
The indoor pool and spa that we were told about turned out to be an athletic club a block across a parking lot. The hotel's own "hot tub" spa was outdoors...we used it anyway but once we braved the 40 degree temp and 40 mph wind, the spa was about 95 degrees. The room wasn't too clean, corners of bathroom floor were darker color and had "crunchies". […] Matress was mediocre and pillows terrible...bring your own. That said, it has been a nice place for year and the people are trying. It seems like the staffing is short. It was pleasant but if you can't get a great rate, move up. Read moreGenuine Expedia guest review
"Red Lion, Lewiston"
Needs to be spruced up, painted. Garbage cans by elevator flithy.Genuine Hotels.com guest review
"red lion at Lewiston, ID"
Had a wonderful time staying here. The people at the front desk were kind and welcoming. I was hesitant to stay at another Red Lion after a horrible experience in August at the Red Lion near the Portland airport. The front desk people were extremely rude. The shuttle was always late to and from the airport. I came back to the hotel one of the nights […] and they had changed the key card and didn't inform me. I had to walk back to the front desk from another building to get the key changed and the front desk people were very rude and unapologetic. Never again! Read moreGenuine Hotels.com guest review
We had a wonderful time- great hotel would stay there again. The room was a little dark and the room's Iron was broken, but other than that a very comfortable and reasonable room. Beyond the room we loved that the restaurant and bar were attached! this was super!. The restaurant was so awesome- they were willing to help us get together a last minute […] dinner party for 17 in a separate room. We had a great time. Read moreGenuine Hotels.com guest review
"Good price for the quality of room."
The price was right, room was spacious and had a good size bathroom, but could still use a little updating. Great for the price.Genuine Expedia guest review
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