Very happy with the hotel. Great location, clean room. Great stay for the price.Genuine Hotels.com guest review
very nice and pleasant stay.......hotel of good valueGenuine Hotels.com guest review
"Location, location, location!"
Great comfort at a affordable rate. Location close to Addison and The Galleria...what else could you ask for.Genuine Hotels.com guest review
"very nice hotel, and very good location.."
my experience was very good, everything was great, I'm from Boston if I have to go to Dallas again I'll stay in that hotel again, good job kep it up.Genuine Expedia guest review
very satisfied / will definitely stay there again.Genuine Hotels.com guest review
"Get what you pay for"
I got the room at a bargain price and got what I expected, service was disapointing and the breakfast was not very good and the quality of the building was average at best but it was a fun trip, considering we spent very little time at the hotel and more out on the town it was a nice place, I would recomend it if you are on a budget and arent needy […] of extra stuff or great staff. Read moreGenuine Hotels.com guest review
"Noisy and Pretty Run Down"
I guess you get what you pay for. The first room we were given the window didn't close - it was literally loose in the fram and cold air was blowing all around it. They moved us to another room which was OK except for the comforter had not been cleaned - it had makeup along the top and smelled of sweat. We turned it around and went to sleep seeing as […] it was close to midnight. The bathroom is pretty run down (bathtub coating peeling off, faucet sticks out from the wall about 3 inches, shower head pretty gummed up with hard water residue, etc...) but it was functional. Planes fly directly overhead on approach to Addison airport so it is a little noisy - the airport shuts down from about 11pm to 5am so it doesn't go on all night. At about 1am someone took their screaming baby out into the corridor and they stayed there for about 45 mins - I guess they felt it better to disturnb the rest of the hotel rather than just the people in their own room. On our second night there at 3am there were people shouting and fighting in the corridor outside our room so we didn't get much sleep. I know it isn't the hotel's fault necessarily but it gives you an idea of the people who frequent the place. Pretty poor overall - won't be staying there again. Read moreGenuine Hotels.com guest review
the outside of the hotel could use a fresh coat of paint. it looked shabby on the outside, but it was much nicer on the inside. the back door would not open with my key. it was dark and i had to walk around the building. i hated that, buttt i would use this hotel againGenuine Hotels.com guest review
Absolutely loved my stay!!!Genuine Hotels.com guest review
Great!Genuine Expedia guest review
Low Priced, very helpful and nice workers, great breakfast, clean-modern rooms, nice area. Definitley reccomendGenuine Hotels.com guest review
I enjoyed the price and location of this hotel. The only downsides were we stayed on the 2nd floor and the ice machine was broken and the pillows were very small. I would recommend bringing your own pillows. Excellent breakfast.Genuine Hotels.com guest review
we stayed in a room with double queen size beds, the room is kind of crowded. I was surprised that they have computers and printer for customs to use and free charge.Genuine Expedia guest review
"Weekend family get together"
We made the trip to meet up with family living in TX. Hotel was conveniently located to the Galleria and Belt Line Rd. which had plenty of restaurant choices and a great bowling alley for family fun. Breakfast was continental but had plenty of choices such as hot/cold cereals, muffins, toast, make your own waffles, fruit, yogurt, biscuits & gravy, pre-made […] egg, sausage links, juices, and coffee. Hotel was comfortable and as expected. Read moreGenuine Expedia guest review
Thank you for the great stay at this hotel.Genuine Hotels.com guest review
the bathroom was dirty and the water would not drain out of the tub maintience came to fix it, he said sorry i cant fix it but didnt offer us another room. The room smelled very bad and i ask the house keeper for room spray and disinfected i would never stay here again.Genuine Hotels.com guest review
The bed was very comfortable and the room was very quiet. The breakfast was good and the unlimited coffee was excellent!!!Genuine Expedia guest review
Enjoyed our stay. Nice place. Nice people.Genuine Hotels.com guest review
We enjoyed the service and we will come backGenuine Hotels.com guest review
"Went for basketball tournament and got "iced" in"
Definetly worth the price. 3 night stay extended to 5 because of ice storm. Given price break on room for additional nights. Have stayed in several hotels in Galleria area and this has been the best for the price. Great breakfast!Genuine Hotels.com guest review
Cant complain! Had a great experience despite prior reviews. Would stay there again!Genuine Expedia guest review
"You get what you pay for"
This hotel is close to the Galleria and plenty of dining options. It is clean, new, modern, and you can't beat the price. However, you get what you pay for. The hotel is not luxurious, walls are PAPER THIN, shower curtain is to small to keep cold air out and water in. If you have long hair, be sure to bring shampoo, because the trial sizes provided […] by the hotel are very small. Read moreGenuine Hotels.com guest review
Awesome Hotel!!!Genuine Hotels.com guest review
Great stay at a much better price - close to conference locations!Genuine Hotels.com guest review
"Very comfortable beds, but..."
I was not impressed with the breakfast. The only fruit they offered were apples that were so old, they were inedible. The beds were very comfortable, but the rooms need to be updated. The bathtub was chipped. The woodwork in the bathroom was scratched and looked old bringing down the aesthetics in the room. It was also not equipped with any USB ports, […] which are in virtually every hotel room now. We got a really good deal because it was a last minute booking, but given an option, I would not stay at this hotel again. Read moreGenuine Expedia guest review
I had a very pleasant experience at the Best Western Plus Addison Galleria Hotel. It is in a great location. Close to shopping, restaurants, entertainment and not far from Love Field. I would definitely stay there again.Genuine Hotels.com guest review
"Convenient, good value, modern"
I needed an inexpensive room for 1 night during a trip through Dallas and was not expecting such a large and modern room for the price I got. The staff were polite and the room was clean and quiet. There was a complimentary continental breakfast and free wi-fi. The location was super convenient--close to everything and in a well-kept neighborhood. I […] spent the next 3 nights in a hotel across the street that was 3x the price and while it was a little more luxurious with a nicer view, the value did not compare to this facility. Read moreGenuine Expedia guest review
"must be a work in progress"
It was apparent this was a decent looking mask on an otherwise ugly face. Don't get me wrong, the hotel was awesome for the price, but the little things were noticeable. Paint was peeling off the bathtub that didn't drain properly. The walls near the bathtub were water damaged and the soap holder was falling off the wall. However, the bed was alright, […] the room appeared nice and clean, TV was good, and the location is great. For the money, it was a nice stay. Read moreGenuine Hotels.com guest review
Great service and staff was very friendly. The room was clean and always had fresh towelsGenuine Expedia guest review
We were in town briefly, for one night. I chose this hotel on hotels.com and could not have been more pleased. Awesome location, near so many restaurants, close to American Airlines Center for our concert. The hotel was very clean, beds were so comfortable. No complaints! Also the best hotel breakfast I've ever had.Genuine Hotels.com guest review
Great stay friendly staff at late check in,nice clean room/bathroom,comfy bed/pillows, hot breakfast. Would stay again and recommended.Genuine Hotels.com guest review
"Room needed better cleaning"
Bathroom was dirty Shower curtain had mold Tub stopper was broken Room was inexpensive Disappointed in cleanliness Have stayed here beforeGenuine Hotels.com guest review
"good stay for the price"
Breakfast was basically a microwaved buffet and the elevator was located in the most random spot in the hallway...but overall for paying $50 a night we weren't disappointed. It was in a great location to highway access and shopping.Genuine Hotels.com guest review
"Great Stay. Great Price"
If your looking for an affordable hotel, in a great location thats safe, clean, and comfortable, then this hotel is for you. They do offer a decent breakfast, good coffee, and a small fitness center. I would stay at this hotel again.Genuine Hotels.com guest review
Hotel in good condition and clean.Nice amenities.Good price for location. Employees not very friendly.Near Addison airport flight pattern.Genuine Hotels.com guest review
"GREAT stay and GREAT rate!!"
The stay was very nice. The sheets, towels, and tub were all clean. Definitely going to stat again!!!Genuine Hotels.com guest review
"Not bad. Good value!"
Only disappointment was the bath towels. They were very thin, and the breakfast lacked fruit. I missed my banana in the morning.Genuine Hotels.com guest review
"Very nice hotel . Close to galleria mall"
Very nice hotel . Close to galleria mall . An excellent hotel and stuffGenuine Expedia guest review
"Good business hotel"
I liked the location, easy to get around Dallas from here. Even a few bars and restaurants within walking distance (1-4 minute walk gets you to several locations).Genuine Hotels.com guest review
Would stay again.Genuine Hotels.com guest review
"Very nice room for price"
Clean rooms, comfortable beds. Check in was quick. No complaints at all.Genuine Hotels.com guest review
"Walking Distance to Lots of places"
Hotel is in a perfect location, it was in walking distance to where I was meeting friends for dinner. Bed was very comfortable and hotel was clean but my room did have a slight mildew smell. I think it's just because the AC has to run so high in Texas to keep the room cool and when it's turned off for a while, the room can feel damp and the air gets […] stagnant. Once I checked in and turned the air back to full power, the smell went away. Read moreGenuine Hotels.com guest review
Needed to stay near my sister, who was recovering from surgery. The only obstacle was the construction on Hwy 635. (LBJ Freeway)Genuine Expedia guest review
"nice and convenient"
Nice motel. A few stains in hallway and breakfast not as good as reviews said but better than nothing.Genuine Hotels.com guest review
"Disappointing to Terrible"
Stayed 4 nights during attending a wedding in Dallas. Tried to book somewhere else, but couldn't find anything last minute and we had other priorities. Something about dirty carpets .... Very dirty. Garbage at the back door, where we were instructed to enter. The breakfast was high sugar, high carb. The staff was wiping the cereal which had fallen onto […] the counters onto the floor and not sweeping. Very nearly lost our appetite with people crunching over spilt food and drink. The elevator floors were also dirty. The pool was not clean. Our beds were comfortable, but the bathrooms were not sparkling clean which is in our minds so necessary in a hotel where you wonder about the people who have stayed there before you. The corners of the floors, etc. There is a spray the staff was using in the rooms to give the smell of cleanliness, but caused allergies among us. We tried to ask the staff something about replacing towels and they asked us to speak Spanish. We do live in America? (However, loved practicing our Spanish.) The staff did not take pride in excellence. Need some good training! Would never recommend this hotel. When asked where we were staying, felt embarrassed to say the Best Western on Landmark. Too bad. Read moreGenuine Expedia guest review
good experienceGenuine Hotels.com guest review
"Nice hotel close to family"
Front desk staff was rude at check in. Definitely hates her job!Genuine Expedia guest review
My stay overall was pretty good. I did however, not like the fact that we received no room service. Meaning. When we left for the day, they beds were not made and the towels were not switched out. I wasn't pleased with that. But other than that. I enjoyed my stay. I also loved the fact that it didn't take forever for the accidentals hold to be released […] back into my account. As soon as I checked out, the money was available in my account. That was awesome. Read moreGenuine Hotels.com guest review
I had a very intensive business week so I absolutely needed a good night's sleep. This happened. Everyone there was so friendly and helpful. The room was very nice and stayed clean.Genuine Hotels.com guest review
"very very nice"
great as alwaysGenuine Hotels.com guest review
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