Great service and staff was very friendly. The room was clean and always had fresh towelsGenuine Expedia guest review
We were in town briefly, for one night. I chose this hotel on hotels.com and could not have been more pleased. Awesome location, near so many restaurants, close to American Airlines Center for our concert. The hotel was very clean, beds were so comfortable. No complaints! Also the best hotel breakfast I've ever had.Genuine Hotels.com guest review
Great stay friendly staff at late check in,nice clean room/bathroom,comfy bed/pillows, hot breakfast. Would stay again and recommended.Genuine Hotels.com guest review
"Room needed better cleaning"
Bathroom was dirty Shower curtain had mold Tub stopper was broken Room was inexpensive Disappointed in cleanliness Have stayed here beforeGenuine Hotels.com guest review
"good stay for the price"
Breakfast was basically a microwaved buffet and the elevator was located in the most random spot in the hallway...but overall for paying $50 a night we weren't disappointed. It was in a great location to highway access and shopping.Genuine Hotels.com guest review
"Great Stay. Great Price"
If your looking for an affordable hotel, in a great location thats safe, clean, and comfortable, then this hotel is for you. They do offer a decent breakfast, good coffee, and a small fitness center. I would stay at this hotel again.Genuine Hotels.com guest review
Hotel in good condition and clean.Nice amenities.Good price for location. Employees not very friendly.Near Addison airport flight pattern.Genuine Hotels.com guest review
"GREAT stay and GREAT rate!!"
The stay was very nice. The sheets, towels, and tub were all clean. Definitely going to stat again!!!Genuine Hotels.com guest review
"Not bad. Good value!"
Only disappointment was the bath towels. They were very thin, and the breakfast lacked fruit. I missed my banana in the morning.Genuine Hotels.com guest review
"Very nice hotel . Close to galleria mall"
Very nice hotel . Close to galleria mall . An excellent hotel and stuffGenuine Expedia guest review
"Good business hotel"
I liked the location, easy to get around Dallas from here. Even a few bars and restaurants within walking distance (1-4 minute walk gets you to several locations).Genuine Hotels.com guest review
Would stay again.Genuine Hotels.com guest review
"Very nice room for price"
Clean rooms, comfortable beds. Check in was quick. No complaints at all.Genuine Hotels.com guest review
"Walking Distance to Lots of places"
Hotel is in a perfect location, it was in walking distance to where I was meeting friends for dinner. Bed was very comfortable and hotel was clean but my room did have a slight mildew smell. I think it's just because the AC has to run so high in Texas to keep the room cool and when it's turned off for a while, the room can feel damp and the air gets […] stagnant. Once I checked in and turned the air back to full power, the smell went away. Read moreGenuine Hotels.com guest review
Needed to stay near my sister, who was recovering from surgery. The only obstacle was the construction on Hwy 635. (LBJ Freeway)Genuine Expedia guest review
"nice and convenient"
Nice motel. A few stains in hallway and breakfast not as good as reviews said but better than nothing.Genuine Hotels.com guest review
"Disappointing to Terrible"
Stayed 4 nights during attending a wedding in Dallas. Tried to book somewhere else, but couldn't find anything last minute and we had other priorities. Something about dirty carpets .... Very dirty. Garbage at the back door, where we were instructed to enter. The breakfast was high sugar, high carb. The staff was wiping the cereal which had fallen onto […] the counters onto the floor and not sweeping. Very nearly lost our appetite with people crunching over spilt food and drink. The elevator floors were also dirty. The pool was not clean. Our beds were comfortable, but the bathrooms were not sparkling clean which is in our minds so necessary in a hotel where you wonder about the people who have stayed there before you. The corners of the floors, etc. There is a spray the staff was using in the rooms to give the smell of cleanliness, but caused allergies among us. We tried to ask the staff something about replacing towels and they asked us to speak Spanish. We do live in America? (However, loved practicing our Spanish.) The staff did not take pride in excellence. Need some good training! Would never recommend this hotel. When asked where we were staying, felt embarrassed to say the Best Western on Landmark. Too bad. Read moreGenuine Expedia guest review
good experienceGenuine Hotels.com guest review
"Nice hotel close to family"
Front desk staff was rude at check in. Definitely hates her job!Genuine Expedia guest review
My stay overall was pretty good. I did however, not like the fact that we received no room service. Meaning. When we left for the day, they beds were not made and the towels were not switched out. I wasn't pleased with that. But other than that. I enjoyed my stay. I also loved the fact that it didn't take forever for the accidentals hold to be released […] back into my account. As soon as I checked out, the money was available in my account. That was awesome. Read moreGenuine Hotels.com guest review
I had a very intensive business week so I absolutely needed a good night's sleep. This happened. Everyone there was so friendly and helpful. The room was very nice and stayed clean.Genuine Hotels.com guest review
"very very nice"
great as alwaysGenuine Hotels.com guest review
The rooms are very nice and the locations is perfect!!Genuine Hotels.com guest review
"Very clean, comfortable, well-managed hotel."
I'm not a big breakfast eater, but this hotel had a great, free breakfast spread. Very clean surroundings. It's located in Addison, TX. For all of you out-of-towners, Addison is not a typical bedroom suburb. It's restaurant, after restaurant, after office building. So don't stay here if you're a tourist, unless you want an inexpensive, clean hotel in […] the heart of night-life. Very good experience. Read moreGenuine Hotels.com guest review
"I would stay here again without hesitation."
The hotel is in an excellent area in Addison, close to any and everything. The staff was great and the hotel well maintained. I would enjoy staying here again the next time Im in Dallas.Genuine Hotels.com guest review
The water cut off during my shower one morning, very annoying. I had to call the front desk then finish my shower when they turned it back on. I was there during the week and it was very noisy.Genuine Hotels.com guest review
"Great place to spend a few nights!"
Clean rooms, nice pool and spa, free breakfast for the family great value!Genuine Hotels.com guest review
"Just fine, except exercise room very poor"
Great for the price. My only negative comment was the outdated and broken exercise room.Genuine Hotels.com guest review
"Would have been great"
Should have been told I would also have to pay a $100 deposit. It was refund at checkout but it wasn't planed. When you pay for your hotel in advance the rest of the money you bring is your spending money so it's very disappointing when you have to spend $100 on a hotel deposit after you already paid for the actually hotel.Genuine Hotels.com guest review
Good stay and convenient locationGenuine Hotels.com guest review
Cons: Staff threw our toiletries into the bathroom, didn't even put the TP on the holder. One guest wheeled out on a stretcher during breakfast and was throwing up, looked like drug overdose. Later on the same day there were a few cop cars at the hotel escorting guests from two different rooms off the property. Guests smoking outside every door, all […] day and night, despite the fact that this is a 'non-smoking property'. Pros: good breakfast, beautiful pool, hotel looked up to date, lots of food places in this area! Read moreGenuine Hotels.com guest review
I was not happy with the desk clerk, I had already paid for my room in advance and I still needed to put up a 100.00 dollar deposit or I would able to check in. I did not like this it maid me feel like I was in some cheep motel . I had other options but did not feel like booking another room elswere.Genuine Hotels.com guest review
"Convenient place on the road"
On travel between New Orleans and the national parks, this hotel is very convenient. Excellent amenities, quiet room and good breakfast. I'd recommend this hotel for a couple of nights.Genuine Hotels.com guest review
One problem only: the AC was not on and when I arrived, the room was 90+ degrees. It took almost 4 hours for it to cool down and made resting - after a long drive - was nearly impossible!Genuine Hotels.com guest review
"Near Where I Needed To Be"
I attended a conference in a nearby Marriott where I have stayed in before. Unfortunately, there's no free breakfast and you have to pay $12.50/day for parking even if you are staying there. Since I'm tagging my family along, I opted to stay in a different hotel with breakfast and free parking. Overall, I was satisfied with my stay. They serve hot breakfast […] (with eggs, sausage links, biscuits and gravy, waffles etc.) and parking was free. The Addison area is very safe and there's a lot of nearby restaurants where you can just walk to from the hotel. The hotel itself is older. The carpets need to be replaced. We were first placed in a room which smelled heavily of cigarette smoke and they changed my room as soon as I requested it. I will definitely stay there again although I probably would not recommend it to my friends who are picky. Read moreGenuine Hotels.com guest review
"Excellent place to stay, especially for the price"
I agree with all the "excellent" ratings for this hotel. Everything was very nice, including the cleanliness and service. Dozens of restaurants are within easy walking distance if you choose, and the location is close to all sorts of shopping. The rooms are scrupulously clean and very quiet. There was a desk and a refrigerator. There was a minimal "continental" […] style breakfast, but the coffee and juice were good. It would be a great place to stay for as long as you wanted to. I would go back again and again. The only "con" that I had was that the exercise equipment was worn out and not very usable. Read moreGenuine Hotels.com guest review
had air conditioner problemsGenuine Hotels.com guest review
"Great location for business trip."
Very pleased & fairly priced. Would definitely stay again.Genuine Hotels.com guest review
"Not for baby"
The A/C was right next to the desk,made I feel freeze when I was there. The breakfast was neat, but there was only one single use restroom by the lobby and didn`t have any space to change diaper for baby.:(Genuine Hotels.com guest review
"Nice place to stay"
The Hotel staff was very accommodating and friendly. The hotel is in a very good location, close to shops and plenty of dining areas including a new whole foods less than a mile away. The only complaint I have is the equipment in the gym was not working but there was a LA Fitness that was about 3 miles away.Genuine Expedia guest review
"Great inexpensive hotel!"
Myself, mother and 7 yr old son were heading to the Gaylord and got to Dallas a day early. Wanted to stay somewhere clean, good location, and inexpensive. We really liked other Best Western! Beautiful grounds, great location, room was clean and spacious for the 3 of us, breakfast was good (hey it's FREE!). Pool was a bit small, but my son loved it. […] Nice chairs to sit in and covered areas to be out of the sun. Would def stay here again for the price! Read moreGenuine Hotels.com guest review
"Do NOT stay here!"
My stay at this hotel completely ruined the only vacation I'll get to take this year! For starters the a/c unit in our room leaked the entire time completely soaking the carpet the carpet around it.The front desk night man was absolutely awful. We were put in a room right above the pool and not one single night did they enforce when the pool was closed, […] which was at 11. The last night I was there it was especially bad. It was well past 11 and there were between 20 and 30 people at the pool blaring radios and yelling so I finally went down to the front desk to find 2 other guests complaining about the noise coming from the people at the pool and the man at the front desk responded what do you expect me to do its Friday I am going to be lenient and we all had to be up early so we asked him to do something about and he started yelling at us so then there was a guest threatening to call the cops and this man continued yelling at us and stormed off. Horrible customer service. The nearly never restock breakfast items and were constantly out. If you want to enjoy your vacation do NOT stay here! Read moreGenuine Hotels.com guest review
"No major complaints."
The advertised 24hr fitness center is a joke. Two of the four outdated machines did not work, at all. ... But the rooms are nice and clean. I only stayed one night so I didn't interact with staff.Genuine Hotels.com guest review
It was fine. Twin queen beds and pullout couch meant plenty of room for everyone.Genuine Expedia guest review
"Great hotel for the price"
The hotel was just off the freeway and the facility was very nice and quiet. It's close to the Galleria Mall and Belt Line road which leads to lots of other shopping centers and restaurants. The breakfast was good but they did run out of syrup for the waffles :)Genuine Hotels.com guest review
"great family hotel"
my 3 sons and i were on our first family vacation in 3 years and we thrilled by our room when we checked in. the room was huge and very clean with a microwave and fridge to boot. the staff were very helpful when i asked how to get to certain places or asking for places to take my kids too. we loved the pool too, just wish it had been bigger. my boys […] never got out of bed in time for breakfeast, but i did, and it was delicious with everything from cereal to eggs, sausage, biscuits & gravy, waffles, fruit and yogurt. we will definately stay here again if ever in the Dallas/Ft Worth area! Read moreGenuine Hotels.com guest review
Great location, clean hotel, beds a little bit hard, but overall a great stay.Genuine Expedia guest review
"Close to Family"
Clean and well-located in Addison area. Good value.Genuine Hotels.com guest review
"Great one night stay"
Hotel was nice. Perfect for one night stay in Dallas. Easy to get to restaurants and shops. Friendly staff.Genuine Expedia guest review
Clean room, good service. I would definitely stay here again.Genuine Hotels.com guest review
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