The room we were originally put in smelled of pet urine, the furniture had knicks.We arrived very late and waited to ask for another room until the morning. When we complained, we were given another room and it was like being at another hotel. Room clean, no odor, furniture fine. The condition if the first room really affected my rating...Genuine Hotels.com guest review
Comfortable and clean room with nice pool. Lots of restaurants surrounding hotel.Genuine Hotels.com guest review
"Clean, quiet, hotel."
Good ac., plenty of towels, quiet. Television worked well. Good mini fridge. Comfortable bed. Good breakfast. I was satified.Genuine Expedia guest review
The hotel was great our room was clean and spacious and the staff was friendlyGenuine Hotels.com guest review
nice places too eat within walking distance .Genuine Hotels.com guest review
"Nice hotel close to toll road for quick access"
I would have given it a higher rating, but for the internet/cable outage they experienced about the time I checked in. They did a manual check in, but required me to come back to the office later in evening to check in when their system was back up. Only I had already gone to bed. I had to get up and dress to go take care of it. They couldn't wait till […] morning? An inconvenience. Otherwise a great overnight stay. Read moreGenuine Expedia guest review
good stayGenuine Hotels.com guest review
The stay was really nice Staff was very attentive...Arrived early and they let us check in Really appreciate everything.Genuine Hotels.com guest review
Clean room. Breakfast area could use one more table and chairs.Genuine Expedia guest review
This is a great hotel for a great price. The room was a little small but I was traveling alone and it had everything I needed and was very comfortable. The staff at check in couldn't be nicer.Genuine Hotels.com guest review
It appears as though the hotel has been recently updated. Newer decor, paint, carpet, granite...etc. I did not eat breakfast there but my husband and children liked it except the eggs. The hotel was comfortable, clean and nice. I was very pleasantly surprised with the value I received for the very low price. Unfortunately, we spent way more time in […] the room than originally planned. The kids got sick and the hotel staff was very helpful. They provided extra trash bags and towels when needed and changed the sheets when asked. There was a Walgreens and Wal-mart very close as well as plenty of places to eat which was very helpful since we were trapped with sick kids. It took us about 15 minutes to get to most of our destinations but the hotel is very close to the highway. The only cons we can think of are the warm hallways and elevators which I am guessing will get increasingly warmer as the summer continues BUT you don't spend much time in those areas anyway. Also, the ice buckets and coffee machines are in the bathrooms which is gross but we just moved them to the desk. We will definitely stay here again. Read moreGenuine Expedia guest review
"Hotel was clean, comfortable, and had no issues."
We stayed for two nights, 2 adults and 2 kids. Rooms were clean, beds were comfortable, breakfast was very good. Pool had some leaves in it but there was a big storm that had come through the night before so I'm sure that is why. It didn't keep my kids out of it. The location is a little hard to get to but not so much that I would not recommend the […] hotel. Overall, I was very pleased. When I stay at a motel, and I do a lot for work, I look mostly at price and cleanliness, no bugs, and this hotel met all expectations. Read moreGenuine Expedia guest review
THE ROOM WAS OBVIOUSLY A SMOKING ROOM AT ONE TIME, SO BETWEEN THE HUMID AND THE OLD SMELL OF SMOKE, IT HAD WAS NOT PLEASANT. THE PICTURES OF THE POL AND POOL AREA APPEARED CONSIDERABLY LARGER THAN THE ACTUAL POOL AND AREA. THE DESK PERSONNEL WERE VERY FRIENDLY AND HELPFULGenuine Hotels.com guest review
"Look better in the pictures"
It was a little cramp for the 3 of us. It was dark in the halls in the day and lite up in the night. The food was free but the only things that we ate were the waffles and yogurt, everything else looked plastic or processed. not a very great appeal coming in the hotel. I would not recommend it unless there is no place else near to stayGenuine Hotels.com guest review
Great price, nice staff, clean, and convenient. Would stay here again!Genuine Hotels.com guest review
Sorry, would not stay at this hotel again. Were very disappointed. When we checked into our room, there were tools all over the bathroom, and the toilet was obviously not working. When we sought the mgr., we were told it was fixed and the repairman was gone. Twenty minutes later, he was still working on it. We had to demand to be moved, which we were. […] They didn't tell us when we booked it, that planes flew immediately over the hotel, felt like they were coming in the window. Read moreGenuine Hotels.com guest review
Great location, staff was very nice. I like to workout a little and the exercise room was bad. Old stuff that really did not work. Other than that a really nice place.Genuine Hotels.com guest review
Breakfast was the basic free thing; cheesy eggs, lousy sausage, waffles cold and hot cereal some fruit. good coffee. Location is close to alot of great restaraunts and the airport at Addison.Genuine Hotels.com guest review
GREAT PLACEGenuine Hotels.com guest review
Stayed there just for one night....flight got in around 11am called to see about doing early check-in they were very accommodating.....room was kinda small but clean and bed was very comfortable....needed personal item that I forgot housekeeping was "Johnny on the spot" lol....overall if I need to travel to Dallas again would consider this hotel for […] sure Read moreGenuine Hotels.com guest review
It was a wonderful place to stay at. Staff and management were very friendly!Genuine Hotels.com guest review
We enjoyed our two-night stay at this hotel. Situated in a busy city just north of downtown Dallas. Tons of restaurants but not much more in the way of sites in the immediate area. Staff was friendly and helpful. Exercise room was nice amenity except in needed a little attention to equipment. Quiet. Breakfast there was about a B. Has nice looking pool […] and hot tub on premises. Read moreGenuine Hotels.com guest review
Very unhappy about not being able to connect to w-fi. Brought laptop to conduct work. Front desk attendant came to room but was unable to connect. Unable to connect in lobby.Genuine Hotels.com guest review
We booked a room based on decent reviews, but we were anything but impressed. Nothing "bad" -- definitely not good though. Room wouldn't adjust to correct climate--felt humid OR super cold. Nothing in between. Room didn't smell very fresh either. Those are the main reasons we won't be coming back. Service was just fine, no complaints. Room was re-painted […] with several missed spots and different shades. Read moreGenuine Hotels.com guest review
great room one night stay good breakfast bar in the morningGenuine Hotels.com guest review
"Great location/very clean"
The room was clean. The location is great. Could not beat the value of this room!Genuine Hotels.com guest review
"Quiet and comfortable"
The hotel was near everything we wanted to see and do. It was clean, quiet, and safe. The breakfast was good. More than just cereal and pastries. The price through expedia couldn't be beat. We would definitely stay here again. The only thing I noticed was that the towels are kind of scratchy. Other than that, everything was great! No complaints.Genuine Expedia guest review
"2day stay in dfw"
Location is perfect close to everything!Genuine Hotels.com guest review
"Nice and reasonably priced"
Nice, clean and reasonably priced hotel. Breakfast simple, but eatable.Genuine Expedia guest review
Pleasant staff, clean rooms, non smoking hotel, breakfast served 6-9 am, but food is there since 5 am.Genuine Expedia guest review
"No hot water"
There was no hot water in the shower, but there was in the sink. Not wanting to move, I just took sponge baths. Repairs not made during my stay.Genuine Hotels.com guest review
Beds are firm but comfortable rooms were clean good neighborhood would definitely stay here againGenuine Hotels.com guest review
I really enjoyed my stay there.Its a clean hotel.Rooms are very good.Me and my wife liked it very much....Genuine Hotels.com guest review
It was a nice hotel and great price. Also great location but you will hear the airplanes all day and night which didn't bother us cause we live next to railroad tracks. Overall great hotel.Genuine Expedia guest review
"Very good location"
Excellent hotel and service. Wonderful personnel.Genuine Hotels.com guest review
"Nice small hotel near the Galleria, easy access."
Good experience, nice bed, big room with a clean bathroom and easy access to the hotel, mice area.Genuine Expedia guest review
I simply loved this place very nice and around everything!!!!Genuine Hotels.com guest review
It was pretty good for a weekend stay. But even for a week if you know people in town that you can hang with. Beds are nice and huge. But a little to high......like my feet touching the floor. But wasn't too bad. Service was good. Breakfast was fairly good. People working there were pleasant and nice. They got our rooms a little mixed up, but it was […] resolved. My sister didn't care too much for Best Western Hotels...especially one she stayed in years ago, but she says they have gotten better! I would stay again. Read moreGenuine Hotels.com guest review
"Dallas Business Trip"
Arrived at hotel late at night and your staff were very friendly and made me feel welcome. Your desk gentlemen helped me with finding a restaurant close by and the next day your day person made copies for me and provided directions to have presentations printed out. Room was quiet and clean. Liked having a microwave and fridge in the room.Genuine Expedia guest review
Our daughter and I stayed here for four days while making arrangements for her wedding. The staff was very friendly and helpful, and our room was kept neat and clean during the whole stay. Breakfast was wonderful, also, and the waffles shaped like the State of Texas were a real hoot. Coffee is available around the clock, which was much appreciated. […] Can't wait to stay here with my husband on future visits after our daughter is married, since the hotel is only 2 min. from their apartment. Read moreGenuine Hotels.com guest review
"Best Best Western"
I've stayed in many Best Westerns and this one was by far the nicest. The rooms were newly renovated and very comfortable. I only have two small complaints 1. The sofa bed was worn and out of place compared to the rest of the new furniture 2. Each night when I returned to the hotel my key card failed to work and I had to make a trip to the front desk […] to get it reset. Overall it was a great experience and they have a nice breakfast too. Read moreGenuine Expedia guest review
"Will stay there again"
This hotel met all my needs and was a much greater value than staying at a nearby location where my conference was held. Free breakfast, free parking. I will definitely stay here again when I have business in the area.Genuine Hotels.com guest review
excellent well maintained property, comfortable beds, clean rooms, extensive breakfast - would stay here again.Genuine Hotels.com guest review
This is a nice hotel. Very friendly staff. Good breakfast.Genuine Hotels.com guest review
Decent hotel for location and price paid, beds are almost to firm and hard. Walls are too thin don't get room on first floor.Genuine Hotels.com guest review
"Clean and Comfortable"
The hotel was clean and comfortable and the staff was friendly and amiable. The only distraction was the occasional sound of the small planes landing at the airport. All in all, our stay was more than satisfactory.Genuine Hotels.com guest review
"very conveniently located to many fine restaturant"
We were pleasantly pleased!!!!Genuine Hotels.com guest review
"Close to Intercontinental Hotel conference"
Hotel location and cleanliness of room and hotel excellent. Free breakfast great.Genuine Hotels.com guest review
"Nice hotel & location"
We stopped in Dallas on our way to Arizona to visit the new Geo. Bush Presidential Library, and this motel was fairly close at a great rate. We enjoyed our 2 night stay.Genuine Expedia guest review
Best Western never lets me down. It's not the nicest place, but it's no dump either. Free parking, free Wi-Fi, free breakfast, clean rooms, clean bathrooms, plenty of the things you need like microwave and fridge, what else can you say? Hallways are noisy and don't trap sound well, but overall, great experience and friendly staff.Genuine Hotels.com guest review
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