"Great location. Hard beds"
Great location if staying in north dallas. Just off belt line and dallas parkway. Surrounded by restaurants and shopping. Hotel is ok. Beds were very hard. Room had a musky smell. Breakfast was good.Genuine Expedia guest review
"Got my money's worth"
Nice neighborhood and very clean roomGenuine Hotels.com guest review
"Nice and clean"
It was nice and very clean; although I saw a roach in the room on one stayGenuine Hotels.com guest review
The hotel was nice, but the smell could have been better! Guest services was not friendlyGenuine Hotels.com guest review
The service was nice. My first room was smokey but I was given a new room once I called the front desk. The hotel smell is not the best. The bathrooms were updated, which was nice. The bed decorations were not clean but the actual duvet and sheets were.Genuine Hotels.com guest review
"Staffs not very professional"
Morning staff allowed a barefoot guest into breakfast area (witch I thought was wrong). Then as the guest was making breakfast to take to his room the manager told him he couldn't. There are microwaves and refrigerators in the rooms. You can have delivery or bring food in. Other hotels allow you to take breakfast food to your room. I travel a lot and […] have lots of employees that I room as well. I won't b using your best western again. Laquita next door was twice as nice for the about the same price. There staff is very friendly. Read moreGenuine Hotels.com guest review
My stay was just fine. Breakfast served so I thought it was a good value for accommodations etc.Genuine Hotels.com guest review
"Enjoyed My Stay!!!"
Hotel was pretty good it was near a lot of restaurants and everything u would possible need to go to besides the mall...Room was good for the most part bed was firm but slept great...All in all a great stay....Genuine Hotels.com guest review
The hotel had a unpleasant smell.Genuine Hotels.com guest review
Staff was friendly, room was comfortable and clean. Negatives: only one elevator in a very strange location, Some touch up work needs to be done around the edges. The TV was almost unusable, no reliable channel guide, strange channel numbering, closed captioning was iffy, picture was poor qualityGenuine Hotels.com guest review
"One of the two best stays I've ever had in Dallas."
I visit Dallas several times a year for both business and pleasure. I chose this hotel this time because it was 3 blocks from my business meeting and because of the reviews I saw online. I was not disappointed. The price was right, the room was clean and comfortable, and the front desk clerk was eager to make sure my room was everything I was expected. […] I had made a note when making my reservation that I have asthma and she told me that if anything was wrong with my room to let her know and she would fix it. I will definitely stay there again. Read moreGenuine Hotels.com guest review
"Great hotel. Excellent value!"
Excellent location. Great price. Literally walking distance to just about any restaurant. My only knock was the gym. It was terrible but there is no rating on here for that. Most hotel gyms are terrible though.. Great stay regardless.Genuine Hotels.com guest review
"Nice Hotel close to the Galleria mall."
We were happy with our stay overall. Here are several issues, but not really complaints. The 1 Elevator was quite a ways from the front door where you check in. This means a long carry after check in. Then you can park on the side of the building where the door is much closer to the Elevator. The swimming Pool was fairly small. So we had to wait until […] other residents were finished swimming as it would be very cozy with more than 3 or 4 people in pool. Also the Hotel seemed to be in direct flight path of Addison Airport, with planes flying directly overhead. Was fun to watch the low flying Planes in the Swimming Pool. Never heard any planes in the Room. No A/C in the Elevator, many guests laughed about it being a Sauna. Good Continental Breakfast. Well stocked but seemed like plenty of residents enjoying the breakfast. We shared a table at 9am. Would i stay here again. Yeh, got a good deal on Expedia. Read moreGenuine Expedia guest review
"a sure thing with Best Western"
This place is immaculate and extremely up to date. The staff was very friendly, although not very knowledgeable about the area, which would have been helpful. The facilities are clean and numerous and you cannot beat having a pool, breakfast, free wifi, free parking and a fitness room for the price we paid. Based upon the fact that you are in Addison, […] there is a little more driving that what I would have liked, but overall the place was great. Read moreGenuine Hotels.com guest review
Totally enjoyed my stay.Genuine Hotels.com guest review
"Great value for the price."
I always stay in this area when in Dallas. This property was clean and serviced well. Not the most fancy or opulent, but certainly worth the price...convenient to everything. Never had much interaction with the staff, but when I did, it was pleasant and attentive. Room was taken care of very well by housekeeping during my 3 day visit.Genuine Hotels.com guest review
Awesome! Our room was very clean, staff was very friendly, and the continental breakfast was very inviting. WE will return!Genuine Hotels.com guest review
I would highly recommend this hotel. The rooms were clean and spacious. The staff was friendly and the breakfast was great. We enjoyed our stay and would definitely stay again.Genuine Hotels.com guest review
This hotel was in my budget and the staff was excellent. Thanks hotess.comGenuine Hotels.com guest review
This hotel certainly deserves another star. Great room and the best welcome from staff member (can't remember her name, but she was originally from Zimbabwe - Best Western should be lucky to have her!). Breakfast and location was also great. I recommend having dinner at BJ's which is next door.Genuine Hotels.com guest review
Love the location, restaurants, shopping center, near galleria mall, whole food etc the hotel is old, isn't fancy, but if you are looking for a low price hotel; this one will be a great option, the beds are ok, breakfast isn't great, but is free! The employee were friendly.Genuine Hotels.com guest review
"4 night stay"
The hotel service was great, it had very helpful personnel. The continental breakfast was good and the pool was very clean. It was a great place to stay for 4 nights. There are lots of restaurants nearby and in walking distance too. The beds are very soft to sleep in. My kids loved it and I will definitely recommend it an stay again.Genuine Hotels.com guest review
Smells like weird spices when you walk into lobby. Crazy lounge furniture and decor. The room smells like some other spices as well. Great location. Walking distance to many things in town. Terrible toiletries.Genuine Hotels.com guest review
Very clean and quite. Will Repeat.Genuine Hotels.com guest review
The room we were originally put in smelled of pet urine, the furniture had knicks.We arrived very late and waited to ask for another room until the morning. When we complained, we were given another room and it was like being at another hotel. Room clean, no odor, furniture fine. The condition if the first room really affected my rating...Genuine Hotels.com guest review
Comfortable and clean room with nice pool. Lots of restaurants surrounding hotel.Genuine Hotels.com guest review
"Clean, quiet, hotel."
Good ac., plenty of towels, quiet. Television worked well. Good mini fridge. Comfortable bed. Good breakfast. I was satified.Genuine Expedia guest review
The hotel was great our room was clean and spacious and the staff was friendlyGenuine Hotels.com guest review
nice places too eat within walking distance .Genuine Hotels.com guest review
"Nice hotel close to toll road for quick access"
I would have given it a higher rating, but for the internet/cable outage they experienced about the time I checked in. They did a manual check in, but required me to come back to the office later in evening to check in when their system was back up. Only I had already gone to bed. I had to get up and dress to go take care of it. They couldn't wait till […] morning? An inconvenience. Otherwise a great overnight stay. Read moreGenuine Expedia guest review
good stayGenuine Hotels.com guest review
The stay was really nice Staff was very attentive...Arrived early and they let us check in Really appreciate everything.Genuine Hotels.com guest review
Clean room. Breakfast area could use one more table and chairs.Genuine Expedia guest review
This is a great hotel for a great price. The room was a little small but I was traveling alone and it had everything I needed and was very comfortable. The staff at check in couldn't be nicer.Genuine Hotels.com guest review
It appears as though the hotel has been recently updated. Newer decor, paint, carpet, granite...etc. I did not eat breakfast there but my husband and children liked it except the eggs. The hotel was comfortable, clean and nice. I was very pleasantly surprised with the value I received for the very low price. Unfortunately, we spent way more time in […] the room than originally planned. The kids got sick and the hotel staff was very helpful. They provided extra trash bags and towels when needed and changed the sheets when asked. There was a Walgreens and Wal-mart very close as well as plenty of places to eat which was very helpful since we were trapped with sick kids. It took us about 15 minutes to get to most of our destinations but the hotel is very close to the highway. The only cons we can think of are the warm hallways and elevators which I am guessing will get increasingly warmer as the summer continues BUT you don't spend much time in those areas anyway. Also, the ice buckets and coffee machines are in the bathrooms which is gross but we just moved them to the desk. We will definitely stay here again. Read moreGenuine Expedia guest review
"Hotel was clean, comfortable, and had no issues."
We stayed for two nights, 2 adults and 2 kids. Rooms were clean, beds were comfortable, breakfast was very good. Pool had some leaves in it but there was a big storm that had come through the night before so I'm sure that is why. It didn't keep my kids out of it. The location is a little hard to get to but not so much that I would not recommend the […] hotel. Overall, I was very pleased. When I stay at a motel, and I do a lot for work, I look mostly at price and cleanliness, no bugs, and this hotel met all expectations. Read moreGenuine Expedia guest review
THE ROOM WAS OBVIOUSLY A SMOKING ROOM AT ONE TIME, SO BETWEEN THE HUMID AND THE OLD SMELL OF SMOKE, IT HAD WAS NOT PLEASANT. THE PICTURES OF THE POL AND POOL AREA APPEARED CONSIDERABLY LARGER THAN THE ACTUAL POOL AND AREA. THE DESK PERSONNEL WERE VERY FRIENDLY AND HELPFULGenuine Hotels.com guest review
"Look better in the pictures"
It was a little cramp for the 3 of us. It was dark in the halls in the day and lite up in the night. The food was free but the only things that we ate were the waffles and yogurt, everything else looked plastic or processed. not a very great appeal coming in the hotel. I would not recommend it unless there is no place else near to stayGenuine Hotels.com guest review
Great price, nice staff, clean, and convenient. Would stay here again!Genuine Hotels.com guest review
Sorry, would not stay at this hotel again. Were very disappointed. When we checked into our room, there were tools all over the bathroom, and the toilet was obviously not working. When we sought the mgr., we were told it was fixed and the repairman was gone. Twenty minutes later, he was still working on it. We had to demand to be moved, which we were. […] They didn't tell us when we booked it, that planes flew immediately over the hotel, felt like they were coming in the window. Read moreGenuine Hotels.com guest review
Great location, staff was very nice. I like to workout a little and the exercise room was bad. Old stuff that really did not work. Other than that a really nice place.Genuine Hotels.com guest review
Breakfast was the basic free thing; cheesy eggs, lousy sausage, waffles cold and hot cereal some fruit. good coffee. Location is close to alot of great restaraunts and the airport at Addison.Genuine Hotels.com guest review
GREAT PLACEGenuine Hotels.com guest review
Stayed there just for one night....flight got in around 11am called to see about doing early check-in they were very accommodating.....room was kinda small but clean and bed was very comfortable....needed personal item that I forgot housekeeping was "Johnny on the spot" lol....overall if I need to travel to Dallas again would consider this hotel for […] sure Read moreGenuine Hotels.com guest review
It was a wonderful place to stay at. Staff and management were very friendly!Genuine Hotels.com guest review
We enjoyed our two-night stay at this hotel. Situated in a busy city just north of downtown Dallas. Tons of restaurants but not much more in the way of sites in the immediate area. Staff was friendly and helpful. Exercise room was nice amenity except in needed a little attention to equipment. Quiet. Breakfast there was about a B. Has nice looking pool […] and hot tub on premises. Read moreGenuine Hotels.com guest review
Very unhappy about not being able to connect to w-fi. Brought laptop to conduct work. Front desk attendant came to room but was unable to connect. Unable to connect in lobby.Genuine Hotels.com guest review
We booked a room based on decent reviews, but we were anything but impressed. Nothing "bad" -- definitely not good though. Room wouldn't adjust to correct climate--felt humid OR super cold. Nothing in between. Room didn't smell very fresh either. Those are the main reasons we won't be coming back. Service was just fine, no complaints. Room was re-painted […] with several missed spots and different shades. Read moreGenuine Hotels.com guest review
great room one night stay good breakfast bar in the morningGenuine Hotels.com guest review
"Great location/very clean"
The room was clean. The location is great. Could not beat the value of this room!Genuine Hotels.com guest review
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