All hotels in South Lake Tahoe, California, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1 Lake Pkwy, South Lake Tahoe, CA, 96150, United States of America, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 373 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    4.0
  • Comfort
    3.6
  • Condition
    3.2
  • Neighborhood
    4.5
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2.0 / 5Fair
"Old building & a rude staff member"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel is old structure. Carpet in room is old & looks worn out, lift is of ancient times & when inside the air has some distinct smell. Front desk is courteous but the lady who was giving marshmellows in the evening activity was rude.
Genuine Hotels.com guest review
1 night family trip Mar 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect family resort for skiing at Heavenly."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic family-friendly resort for a ski vacation. Walk to Gondola, ski school, restaurants and shops.
Genuine Hotels.com guest review
4 night family trip Mar 16, 2015
Wendy
US
4.0 / 5Excellent
"Good place to stay!!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I really liked how close the hotel was to the gondola. I also was happy about the 2nd day gift. Beds weren't very comfy. But otherwise great.
Genuine Hotels.com guest review
2 night trip with friends Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stood in this resort for the first time and we loved it. We will def be staying here again.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location for Heavenly skiing!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Forest Suites Resort has an amazing location! It's right behind the gondola in Heavenly Village, literally steps away from restaurants, cafes, movies, shops, and skiing! The hotel also offers fun guest activities, like late afternoon wine happy hour and nighttime s'mores roast. There is a spacious community game room with video games, arcade games, foosball, and billiards. Best of all, the hotel offers a hot breakfast buffet (included with room stay). The king-bed room had just enough room for the bed, a sofa, and a small dining table. It wasn't particularly spacious, but the property had plenty of large community space: a large lounge area by check-in (big comfy couches), the aforementioned game room, and the dining room. Highly recommended if you are skiing at Heavenly!
Genuine Hotels.com guest review
4 night romance trip Dec 22, 2014
A Traveler
US
3.0 / 5Good
"Weekend away for skiing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
A weekend away for ski trip. The hotel staff was very friendly, and the location is fantastic. My husband could walk right down to the gondola for Heavenly Valley, and I would meet him at the end of the day. I didn't drive my car once we got there until we left. It's right next to Heavenly Village which has shops, restaurants, and a movie theater. The room is a little dated but very clean. We opted out of having our room cleaned the next day. Instead we received a bottle of wine and fresh towels which was great. The beds are pretty firm, but there is a refrigerator and microwave in the room.
Genuine Hotels.com guest review
2 night romance trip Feb 21, 2015
Diane
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location and helped us by getting more dishware for the kitchen. Was a little disappointed that we weren't able to get "late checkout", but the location made up for that.
Genuine Hotels.com guest review
1 night trip with friends Feb 21, 2015
Jamie
US
4.0 / 5Excellent
"Comfortable and Convienient!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Enjoyable stay,next to Heavenly Village is a plus. The breakfast; food was ample, but on the lower end. Staff is quite attentive and definitely enjoyed the wine and cheese hour!
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
Stuart
US
2.0 / 5Fair
"Ok but not great"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
Showers were cold, I was afraid to wash my hair because the water was cold so quick. Room was run down, shower floor was flaking, windows were old and it was difficult to keep the bedrooms warm. The kitchen was nice to have, the beds were comfortable, the breakfast was decent.
Genuine Hotels.com guest review
4 night family trip Feb 14, 2015
A Traveler
US
1.0 / 5Poor
"Don't trust the pictures!"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Let me begin with the staff. They were super helpful and friendly no complaints whatsoever, everyone from the front desk to the maintenance team had great personalities and were apparently trained exceptionally well. The hotels condition however confused me. I expected a nice, updated place. The front desk and lobby was fine but my room and the actual property was not. The owners really would benefit if they upgraded the rooms. We booked two separate two bedroom suits and for the price we paid during Presidents' Day weekend I expected more. The walls looked like they had not been painted in years and were stained, the bathrooms and kitchens look old and nothing was updated in the suite. Im sure the housekeepers clean very well but the ascetics were off. The online pictures depicted a completely different hotel. From the moment I walked into the hallway I was shocked and disappointed. It looked like a low budget motel 6. Overall we had to make the best of it but I will not return to this hotel unless it seriously gets a face lift.
Genuine Hotels.com guest review
2 night family trip Feb 14, 2015
Brenda
US
4.0 / 5Excellent
"Perfect location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Location is fantastic, and staff is quite friendly. Our room was a bit beaten up looking, but it met our needs. Pillows were like bags of wet rice. Other than that, we were happy with our stay.
Genuine Hotels.com guest review
2 night family trip Feb 6, 2015
Tina
US
3.0 / 5Good
"Great location, so-so accommodations"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Great location, right behind the Marriott Timer Lodge and the Gondola up to Heavenly. Other than that, a satisfactory hotel. Imagine a moderate apartment-converted-into-a- hotel. Nothing spectacular.
Genuine Hotels.com guest review
1 night trip Feb 13, 2015
Jaris
US
4.0 / 5Excellent
"Quick Tahoe Getaway"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Quick trip to Tahoe.....this was a great location for visiting casinos within walking distance
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
Maria
US
5.0 / 5Outstanding
"Great for all"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome location Tons of evening activities for family and kids Awesome location
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
scott
US
4.0 / 5Excellent
"Convenient stay in Heavenly Village"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Came with a group of friends for a few days of riding at Heavenly. It doesn't get more convenient than staying right near the gondola in the village. This is an older building, but the staff are accommodating and the price usually right for what it is.
Genuine Hotels.com guest review
3 night trip with friends Jan 16, 2015
Dallas
US
4.0 / 5Excellent
"Family lil get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The staff is really nice. I love that the 2 bdr suite fits my family of 6 perfect ! Love the location !!! And the breakfast that's included is good and there's something for everyone (picky kids ) I been here 2x already and will continue to come back
Genuine Hotels.com guest review
1 night family trip Jan 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was perfect, and close to everything an ideal location with amazing service and comfort
Genuine Hotels.com guest review
1 night romance trip Jan 16, 2015
A Traveler
US
4.0 / 5Excellent
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Loved everything about this hotel except for the creaking floor boards. I was up early to get ready for snowboarding and was trying to not wake my son. Unfortunately the boards creaked so bad in the room we were in he woke every time I mad another step.
Genuine Hotels.com guest review
1 night family trip Jan 10, 2015
Ashley
US
3.0 / 5Good
"front desk"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Rooms clean, but outside the room hotel need some clean up. Also, a front desk person was not nice at check in.
Genuine Hotels.com guest review
4 night family trip Nov 26, 2014
KAZIMIERZ
US
4.0 / 5Excellent
"good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We liked the location.. the room is spacious.. wished there was a pathway from the rooms to the lobby and hotel's restaurant, but it was okay just a short walk anyway but just gets too cold in winter time. We enjoyed our stay.
Genuine Hotels.com guest review
2 night family trip Jan 2, 2015
Jonathan
US
3.0 / 5Good
"Hotel close to Tahoe attraction"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Overall we felt it's okay stay as we spent only the night to sleep. Close to shopping and heavenly resorts Rotten smell when we first entered the hotel room. 2 bedroom suite is not comfortable for party of 6.
Genuine Expedia guest review
Other trip Jan 5, 2015
Musthafa
US
3.0 / 5Good
"GREAT LOCATION....low budget type rooms."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I would only recommend this hotel for the location. Otherwise, it is a low budget hotel with lower than average accommodations.
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel near the village."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were a party of 8 and the space is enough to accomodate all of us. It was awesome that the sofa in the living room is a pull out bed. The kitchen also provided glasses and plates that's very convinient to all of us.
Genuine Expedia guest review
Other trip Jan 2, 2015
FunTraveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Dated is an understatement. The lobby is new, but the room is old with probably 30 year old ripped carpets. You have to go outside to even get to the room.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Nice 2 Day trip"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We had a nice 2 day stay at the Forest Suite. We were originally booked for their standard 2 Double bed room but got upgraded to the 1BR King Presidential suite instead because the room we booked was not available when we arrived. The front desk was extremely helpful and nice. We were a little nervous about the sleeping arrangement since we were there with our 3 kids and the room had only 1 king bed. However, it worked out fine because we put our baby in a role away crib and our 2 toddlers go the King bed while we were able to get a roll-in bed and laid it together with the sofa which was right in front of the fireplace in a the separate room. The suite was huge! It was plenty of space for the 5 of us and well decorated. It even had a separate hot tub room that we were able to enjoy for the duration of our stay. That was a plus! The carpets were a bit dirty. But other than that, I was quite impressed with the room. The location can't be beat. It was right across from Heavenly Gondola with plenty of places to eat and shop.
Genuine Hotels.com guest review
2 night family trip Dec 25, 2014
A Traveler
US
4.0 / 5Excellent
"Definitely Returning"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
What a delight! From the daily full breakfast, nightly wine and cheese hour, to the movies and activities for the kids, this is THE place to come with a family. We were pleasantly surprised and look forward to returning again very soon. This is the place to come anytime of the year that is perfectly located in the heart of everything, but also still gives you that "home" feeling. Bravo to the Forest Suites Resort!!
Genuine Hotels.com guest review
2 night family trip Dec 25, 2014
Steven
US
1.0 / 5Poor
"Very old property and run down"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Very old property in poor condition heating and plumbing very back dated. Stayed for Xmas. Calls itself a resort but offers no resort amenities. The breakfast was very poorly cooked, bacon and sausages burnt. Made no efforts to fix. The blankets were threadbare and light in the corridor not working. Motel 6 would be better. Very bad choice. Only good point is location and friendly staff at reception
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
Reenita
US
3.0 / 5Good
"Older property with big suites"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This location is one of the older properties behind the heavenly village (which otherwise has fairly new construction). The ability to walk down easily to the village was really cool - no need to deal with driving and parking.
Genuine Expedia guest review
Other trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"The family had a good visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We came up around Christmas. The Pros were that the service was great, The location was ideal, and I loved the option to not have housecleaning and get wine instead. The Cons were that the bed was very hard (some might like that), there were no real blankets on the bed so the room had to be hot (I prefer a cool room and blankets), and the breakfast was mediocre (eggs tasted very powdery). Over all it was a very nice stay. We had problems with our reservation, and they fixed it and upgraded us. The little wine hour during the week (4-5pm M-F) was very nice too.
Genuine Hotels.com guest review
3 night family trip Dec 21, 2014
Stephanie
US
4.0 / 5Excellent
"Overall clean, comfortable room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
I chose this hotel for it's proximity to the gondola at Heavenly. The hotel on the outside looks a little run down but my room looked as if it was recently updated. All the furniture, carpets and bathroom looked very clean. The bed was very comfortable and overall very quiet. I was really tired from skiing all day so I went to bed early and ended up sleeping 8+ hours the two nights I was there. I would recommend this hotel to friends, but only to those that don't mind the unattractive outside landscaping and the run down stairs that leads up to the second floor.
Genuine Hotels.com guest review
3 night trip Dec 19, 2014
John
US
2.0 / 5Fair
"Nice looking lobby, crummy rooms"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Honestly, from the description the "Resort" looked pretty decent. They definitely have a nice looking lobby that kind of sets your expectations a little higher. But the rooms are a letdown by comparison. Asked for 2 beds, wound up getting a king with a small pull out couch crammed in the room. The pull out couch was incredibly uncomfortable. The bathroom is completely dated, and the shower handle itself to control the temperature was broken. It took me nearly 10 minutes to get the temperature set correctly to where it wasn't scalding hot or freezing cold. I think the price was way higher than what it should have been for the room.
Genuine Expedia guest review
Other trip Dec 23, 2014
Adam
US
3.0 / 5Good
"Always think of your budget."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
We are comfortable in our 2 bedroom, very clean and we can cook our own food here ...but we would rather stay in a hotel w separate 2 bedrooms to save more ,next time .. and with lots of amenities included.
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
A Traveler
US
2.0 / 5Fair
"2 1/2 * the price of 5*"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
need to upgrade the facility
Genuine Hotels.com guest review
3 night family trip Nov 27, 2014
diana
US
4.0 / 5Excellent
"Great rooms for a family trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great rooms for a family trip
Genuine Hotels.com guest review
3 night family trip Nov 26, 2014
Jianshu
US
5.0 / 5Outstanding
"Good family hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Perfect room for a big family in the 2 room suite. Good neighborhood.
Genuine Hotels.com guest review
1 night family trip Nov 25, 2014
Govinda
US
5.0 / 5Outstanding
"Love it!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love it!! This hotel is really friendly and is the best for family, they have different kind of activities for Kids, parents and family. Love the "wine and cheese" hour, Crafts on Sat morning, "Happy Hour" and Hot Chocolate Bar. I did not use my car, you can go to casinos, gondolas, grocery stores even lake tahoe by walk. Love it ! Love it! Definitely I'll be back.
Genuine Hotels.com guest review
2 night family trip Nov 21, 2014
Berenice
US
5.0 / 5Outstanding
"couples get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My new wife and I had a great stay. Rooms are humble but clean and cosy. We'll be back
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
Cameron
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Rooms need to be refreshed, scary elevator. Appreciated gifts instead of daily room maid service.
Genuine Expedia guest review
Other trip Oct 15, 2014
TK
US
4.0 / 5Excellent
"Good to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Reasonable price to stay
Genuine Hotels.com guest review
1 night family trip Oct 2, 2014
Byeng woo
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    4.0
Comfortable sleeping area, but the restroom was VERY compact for older folks like us. The maintenance really needs up dating example repair worn staircases, leaking sink faucets and painting outside. We realize that weather is a definite factor but if you are concerned about looks, these few things should be addressed. Over all our stay was good.
Genuine Hotels.com guest review
2 night trip Oct 3, 2014
A Traveler
US
3.0 / 5Good
"Nice size room close to shops"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The room had a nice layout. Everything in it seemed dated. Great location. Close to the casino's and shopping. Felt like single pane windows in the bedroom that let a lot of cold air through them at night.
Genuine Expedia guest review
Other trip Oct 5, 2014
Dan
US
2.0 / 5Fair
"Does the government inspect these places?"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
room was OK, clean, the building #3 was falling apart. Structural members were rotted and pulling away.
Genuine Expedia guest review
Other trip Sep 23, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel, close to shopping"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This was our first trip to Tahoe and it's beautiful! I really like all the activities the resort has to offer like the wine/cheese tasting, movie night, smore's night, ect. The lobby is lovely which is why I chose this location but our room was in the old building so it was a small let down. Our room smelled old and the elevator scared the tar out of my niece! The room itself was clean but definitely old. We had a great time checking out all the shops within walking distance.
Genuine Expedia guest review
Other trip Sep 23, 2014
Kris
US
3.0 / 5Good
"Nice hotel in Need of Updating"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We liked the fact that we had a suite, which included, in addition to the bedroom and bathroom, a living room, and kitchen and dining areas. The elevator was very old and could only comfortably fir two adults with luggage. The suite, while clean, was in need of updating. The bathroom and kitchen appeared to be of the 1970's or 1980's vintage and while clean and functional, need updating. The bathroom exhaust fan was noisy and should have been replaced or repaired. The living room furnishings were more up to date and were comfortable. Flat screen TVs in both the bedroom and living room were a plus, however, there was only one remote. The buffet breakfast was adequate and the coffee was quite good. The location of the hotel was convenient, being within a very short walk to the heart of Heavenly Village. Overall, it was a place that grew on us and we enjoyed our stay. The staff was very good and responsive to our needs.
Genuine Expedia guest review
Other trip Sep 20, 2014
Fred
US
4.0 / 5Excellent
"Sweet!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great place for the money. Excellent location. Staff was very friendly. I would absolutely stay there again!
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
Arlen
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
I have never stayed in a hotel with such uncomfortable beds in my life. The noise factor was even worse. The staff was excellent the scenery was beautiful. However the noise factor really sucked.
Genuine Hotels.com guest review
3 night trip Sep 11, 2014
Tami May
US
5.0 / 5Outstanding
"Hotel close to anything you want"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel to stay for everyone. Hotel not brand new but everything works. Employees nice and friendly and willing to help you anyway they can including printing my boarding passes for me and my wife.5 minutes walk to Harrah casino and Gondola ride
Genuine Expedia guest review
Other trip Sep 15, 2014
Sam
US
3.0 / 5Good
"Convenient hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We had 3 kids and 2 au pairs so we had 2 rooms. Staff was able to give us adjoining rooms. The kids activities offered at the hotel were great. The free breakfast was mediocre but better than nothing. Husband complained that the water temperature varied from extreme hot to cold for him in the shower but I found a setting which prevented that. Short walk to all the activities and restaurants, grocery store, work out studios. I'd come back but not sure about the husband who suffered through unpleasant showers.
Genuine Expedia guest review
Other trip Sep 15, 2014
A Traveler
US
4.0 / 5Excellent
"Suite was sweet!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed in a 2 bedroom suite with a spacious den and a nice kitchen. We saw a squirrel and a blue jay right outside our window. Very comfortable for four adults. We will definitely be back!
Genuine Expedia guest review
Other trip Sep 11, 2014
bryan
US
3.0 / 5Good
"The word resort sounds too big"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The room was clean, but everything about the room seemed really old. The flooring was squeky, beds uncomfortable. The room needed serious remodeling. Hotel staff excellent.
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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