All hotels in Morgantown, West Virginia, United States of America
1 room, 2 adults
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2 Waterfront Pl, Morgantown, WV, 26501, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 450 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.3
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5.0 / 5Outstanding
"Great Value for the price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I just stayed for half a day to get some rest. Pleased with what I saw.
Genuine Hotels.com guest review
1 night trip Jun 28, 2015
Prakash
US
4.0 / 5Excellent
"Weekend Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Short stay after doing a local bike race. Long walk from parking to lobby but you can valet it if you so chose. A lot of good restaurants walking distance as well. Would stay again if the price was right.
Genuine Hotels.com guest review
1 night family trip Jun 27, 2015
A Traveler
US
4.0 / 5Excellent
"Morgantown Gem"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Have stayed here every year for about 6 years for WVU basketball camp. Great hotel, good rates. Good food and bar. Occasional wedding reception going on but other than that, great place to stay. Next year will be a full service Marriott.
Genuine Hotels.com guest review
2 night business trip Jun 19, 2015
Mark
US
4.0 / 5Excellent
"Comfortable hotel close to campus..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Decent sized, comfortable rooms. A refrigerator would have been nice. Quick room service. A little on the pricey side with no breakfast included. Parking is also extra.
Genuine Hotels.com guest review
1 night family trip Jun 22, 2015
Wendy
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel. I liked the super soft sheets and very clean bathroom
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
Michelle
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff was amazing and overall things were good. Trying to reach the hotel operator was a nightmare as you always get transferred somewhere off site and their pat response is to call back and push one. With that being said this was common 5 times daily which left a bad taste
Genuine Hotels.com guest review
2 night business trip Jun 17, 2015
A Traveler
US
3.0 / 5Good
"Needs an update."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was well worn. Bed springs were loud, loose and painful on one half of the bed. Sofas were threadbare and there were brown stains in drapes. Grout in bathroom was missing and moldy. The toilet seat was loose. Carpet was wet in places despite the 11:30pm checkin. Was also disappointed that I was charged $6 to park nearly a block away. Hotel needs an update. Would not recommend in current condition.
Genuine Hotels.com guest review
1 night family trip Jun 12, 2015
Ryan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the hotel stay was awesome. I was not impressed with the wedge salad but the rest of my dinner was fine especially that Asian soup.
Genuine Hotels.com guest review
1 night family trip Jun 15, 2015
DEBBIE
US
4.0 / 5Excellent
"Great location for WVU visits"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Perfect location for visits to WVU especially the downtown campus. Nice hotel and very helpful staff.
Genuine Hotels.com guest review
1 night family trip Jun 8, 2015
Mary
US
5.0 / 5Outstanding
"WVU bound"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quick stay before WVU Orientation.
Genuine Hotels.com guest review
1 night family trip Jun 2, 2015
Mary
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed there for freshmen orientation and loved it!
Genuine Hotels.com guest review
1 night business trip Jun 7, 2015
A Traveler
US
4.0 / 5Excellent
"One Dark Night"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The last night of our stay there was a power outage from 3pm until we left the next morning. It wasn't the fault of the hotel but it was a very long night without any air conditioning or electric and taking a cold shower wasn't fun either. We were told it would be on by 1AM. The carpeting in the room was stained and needed replacement. We love the Regatta restaurant. Great food.
Genuine Hotels.com guest review
3 night family trip May 28, 2015
Kathy
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
First time at WaterFront. Wonderful facility
Genuine Hotels.com guest review
1 night trip May 23, 2015
Donald
US
5.0 / 5Outstanding
"Best place to stay in Morgantown!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My son goes to WVU and we went up to visit him after finals. Great place to stay and the Regatta Bar and Restaurant was amazing. Would definitely stay again!
Genuine Hotels.com guest review
2 night family trip May 8, 2015
Tara
US
5.0 / 5Outstanding
"WV student visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We came to Morgantown to visit our students. We have stayed at the hotel many times and found it to be reasonably priced, well-located, and clean and comfortable. It also has a gym and a restaurant which are a plus.
Genuine Hotels.com guest review
2 night family trip May 9, 2015
Kenneth
US
4.0 / 5Excellent
"Good Value for Hotels.com Rate"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is in a very nice area and looks to be high dollar. Our room was very clean. Nicely decorated. However, the walls are paper thin. We could hear complete conversations of people in the hallway. We could hear the TV and bathroom noises from the room next door. The AC unit in our room was incredibly loud when cycling off and on. Loud enough to wake us during the night. There was a no exhaust fan in the bathroom. If I had paid the going rate for the room, I would have been upset. But I feel that I got a good value for the Hotels.com rate.
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Jennifer
US
4.0 / 5Excellent
"Great place to stay in Morgantown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were there to visit with our WVU students. We like the hotel and it's location and stay there a lot. The only negative is the $6 parking fee.
Genuine Hotels.com guest review
1 night family trip May 8, 2015
Kenneth
US
5.0 / 5Outstanding
"Picking up our kid from college"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was excellent. I only have minor complaints, one about the distance from the lobby elevators and the parking deck that is located at the back of the hotel. This hotel has a large convention area, so it was a bit of hike, but no deal breaker. The only other minor item is that the tissues (Kleenex) were like using sandpaper. I would just expect a much softer tissue at a hotel of this quality. Would definitely stay there again though. Great view of the university from the top floor!
Genuine Hotels.com guest review
1 night family trip May 7, 2015
A Traveler
US
4.0 / 5Excellent
"WVU"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel staff was friendly and willing to accommodate us throughout our stay. Patrick answered questions and Hope in the Regatta was a friendly waitress/ bartender. I will be going back.
Genuine Hotels.com guest review
1 night family trip May 2, 2015
Patrice
US
5.0 / 5Outstanding
"Great place great people"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Would do this again when I visit WVU!!!
Genuine Hotels.com guest review
1 night trip with friends Apr 18, 2015
A Traveler
US
1.0 / 5Poor
"Awful Experience"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Our stay at the Waterfront was disappointing to say the least. When we checked in, we were told that we only had one room reserved when we actually had two. We also requested to have two connecting rooms that the hotel would not accommodate. This would normally not be a problem but when we realized the room connecting to ours was available, we were very frustrated. We reserved a deluxe room with two double beds and a couch. We come to find out these rooms do not exist so do not trust what is on the hotels website because it is all lies. When I requested my car from the valet, it was brought to me and had been smoked in. As someone who is not a smoker, I was appalled. I was also upset to hear that the front desk employees were talking poorly about me in the lobby, not even behind closed doors! This hotel is far from accommodating and helpful. The front desk staff was rude and has no customer service skills. We also left our number with the staff for the manager to call us, which they never did. It is a nice property but it is going to go no where with their terrible staff. Stay somewhere else in Morgantown.
Genuine Hotels.com guest review
2 night trip with friends Apr 17, 2015
ryan
US
5.0 / 5Outstanding
"Pleasant Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very clean and nicely put together. Lots of space. Was only able to find one working ice machine, but that wasn't a huge inconvenience. Pool and hot tub were fantastic as well.
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
Benjamin
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
We had a reservation for two months in advance with Expedia. When we arrived at the hotel, we were told that they had overbooked even though a couple next to us was checking. How could our reservation which was two months in advance be overbooked. My husband and I were terribly disappointed as we had hoped to enjoy a nice dinner and relaxing evening. The manager did find us another hotel but it was in no way comparable to the Waterfront Hotel.
Genuine Expedia guest review
Other trip Apr 3, 2015
Lynn
US
4.0 / 5Excellent
"College visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Beautiful property- (expensive) Very elegant, clean and comfortable. Pool area and fitness center were awesome. There was a strong, bad odor outside our room in hallway - garbage or spoiled milk, otherwise I would rate it 5 stars across the board.
Genuine Expedia guest review
Other trip Apr 2, 2015
Heather
US
5.0 / 5Outstanding
"Nicest place in Morgantown by far"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Every employee we encountered was pleasant and accommodative. It may seem strange, but the valets in particular set the tone for a wonderful stay. They got to know our name the moment we arrived and used it each time we came or went. Whenever we returned they made us feel like we were coming home. It's the little things that matter most. The facilities were very nice and clean. Larger rooms were nice after being on the road a few nights in less pleasant conditions. Highly recommended!
Genuine Expedia guest review
Other trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
"good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice full service hotel for Morgantown. Very nice fitness room and pool.
Genuine Hotels.com guest review
1 night family trip Mar 20, 2015
ted
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very professional staff-eager to assist their guests.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
2.0 / 5Fair
"A Disappointment"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
We stayed one night here on a stopon route to home. From the moment of our arrival, the front desk staff could not find our reservation and was very accusatory that we did not have a reservation. Once they found our reservation they gave us a room and the Joey cards did not work. We went downstairs with all of our luggage - I was on crutches - and the front desk girl rudely gave us another set with no apology! The pool was not heated, no fridge in the room... The list goes on and on! We would not return.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"stayed before will stay again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
love staying here--close and convenient to my daughter's dorm and easy to get anywhere. especially love the shuttle service when needed!
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
Eileen
US
4.0 / 5Excellent
"Family visit to WVU."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very clean and was very current with its appearance. The room was nice, but the beds were a bit uncomfortable. We visited the Regatta Restaurant and were very pleased. The staff was wonderful. We did not know about the parking situation - there is a parking garage, but we used the valet service. There is a $10.00 charge for valet, but it was worth it. We will stay there again.
Genuine Expedia guest review
Other trip Mar 17, 2015
Chris
US
5.0 / 5Outstanding
"Great Staff!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed there while working in the area for a few days. Staff ready to help at all times. Nice lobby and plenty of space throughout the facility. The restaurant had delicious food. The concierges were incredible!
Genuine Expedia guest review
Other trip Mar 9, 2015
Brenda
US
5.0 / 5Outstanding
"Nice hotel overlooking river"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our room had two sleep number beds, a very large bathroom with shower and separate tub. Very comfortable stay and a great view
Genuine Expedia guest review
Other trip Mar 8, 2015
julie
US
4.0 / 5Excellent
"Pay for coffee ???"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Love this place. Just could never figure out why they make you pay for tea and coffee in the morning. Very odd. But, it's a great place overall.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
PATTI
US
4.0 / 5Excellent
"Pleasant stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My family enjoyed a quick stay to visit our son at WVU. We loved the walking path along the river to great restaurants near by.
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
"Good lace to stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was good went on Valentine's weekend very bad weather wanted to stay in but sat nite had to go elese where to eat the restraunt only had Valentine's Day special u had to eat what they chose for you to eat no menu and it was 95 dollars for a meal I got in my vehicle in zero degree weather and we had a 16 ounce ribeye dinner for under 70 dollars for two including drinks at a top steak restraunt otherwise the hotel was top notch nice room and great service
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
Michael
US
4.0 / 5Excellent
"The bottom line"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Spacious, decent rooms but overpriced. Paid $155 + taxes. Not to mention the automatic charge for valet parking.
Genuine Hotels.com guest review
1 night romance trip Feb 15, 2015
charles
US
4.0 / 5Excellent
"Reasonable Price, wonderful service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel staff could not have been nicer or more accommodating. The room rate was reasonable. We arrived at about 10 pm, feeling very tired on a very cold night. The room we were assigned had a mildewy odor. When I called to the desk, the staff person was very sweet. She changed our room for one close by and brought the new key up to us so that we didn't have to drag our stuff back down to the lobby. The new room was in fine condition and was very comfortable.
Genuine Hotels.com guest review
2 night family trip Feb 13, 2015
Patricia
US
4.0 / 5Excellent
"Good place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Found a great rate for a night out of town. Great location; spacious room and bathroom; very comfy bed. Wasn't expecting to have to pay for parking, though, but it wasn't much: $6.00
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
David
US
2.0 / 5Fair
"NIght away"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The bathroom was dirty, you had to pay for parking and had a 50 dollar charge for the room
Genuine Expedia guest review
Other trip Feb 16, 2015
christina
US
5.0 / 5Outstanding
"Nice Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent stay in morgantown! We had a beautiful room with a view of the river!
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Place for a WVU Alumni to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location is perfect, on the river with a great view, and easy access to downtown and WVU. We enjoyed the spa with a great massage. Breakfast in the restaurant was excellent. The room and amenities were super.
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
Adam
US
4.0 / 5Excellent
"Best in Morgantown"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here with my 16 year old daughter while she attended a soccer camp at WVU. Enjoyed the hotel and valet service. The entire staff was very pleasant. I would definitely stay here again if travels brought me to Morgantown. One small snafu...we ordered a salad with chicken and they forgot the chicken. I called down to inquire and they hadn't charged me for the chicken but did offer to send it up free of charge. They still forgot to send it up and we had to go down to get it but it didn't sour my stay at all...They were apologetic and gave us the chicken (which was my primary reason for getting the salad...protein for the athlete). Things can and will always happen, it's how the hotel responds that will determine if how it could possibly negatively affect my impression.
Genuine Expedia guest review
Other trip Feb 2, 2015
Barb
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly staff, would stay again
Genuine Hotels.com guest review
2 night business trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Comfy bed. Friendly staff."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall a very nice stay. There was a wedding going on the evening we checked in (hotel was full) and the hotel staff was still very attentive at check in and check out. Parking was far from the entrance. If you have a lot of baggage drop it off at the front before parking. Bed and pillows were comfortable. Will definitely stay here again when visiting.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Tara
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was our first stay (my family and I 4) we liked this hotel very much
Genuine Expedia guest review
Other trip Jan 24, 2015
A Traveler
US
4.0 / 5Excellent
"Nice but expensive"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice but expensive dont know if I would stay again. Wasn't that nice
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
A Traveler
US
4.0 / 5Excellent
"WV Grand Bash 2015"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was the second year we stayed here for the event. They provided a shuttle to Mylan Park for the event and they had a lounge for us to finish the night off without having to go elsewhere. Will definitely be back again next year.
Genuine Expedia guest review
Other trip Jan 19, 2015
tony
US
3.0 / 5Good
"Morgantown waterfront"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Half to walk a long way if self parking. Pool was cold and jacuzzi was colder than the pool. Would recommend staying here to anyone.
Genuine Expedia guest review
Other trip Jan 12, 2015
J
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff couldn't have been more helpful! The Regatta restaurant was very good.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
US
5.0 / 5Outstanding
"GNARLY SPOT"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
IT WAS GNARLY!!!!!!!!!!!!!!!!! I GOT ENGAGED THAT WEEKEND. PERFECT HOTEL!!!!
Genuine Hotels.com guest review
2 night romance trip Dec 27, 2014
Kenneth
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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