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"Would Stay Again"Reviewed by a Hotels.com guest on May 5, 2012
I was pleasantly surprised. I thought if I'm paying for a cheap room, it would look 'cheap' as well. Absolutely the opposite. My flight arrived a few hours before check in and they were able to find a room for me. The room was great. Clean and roomy. Pillows were way too soft for me, but overall I would definitely stay there again. Easy access to highway, and lots of places to pick up a quick bite to eat. No complaints about this place.
"Close to Rochester but outside the city"Reviewed by a Hotels.com guest on May 4, 2012
My daughter and I had a nice stay and we got a wonderful recommendation for a nearby restaurant. The Hampton Inn always has consistent, prompt service and I always feel welcome.
"Very Satisfied"Reviewed by a Hotels.com guest on May 4, 2012
Good value. Smaller room but very adequate for 2 people. All we could expect for the lower cost of the room.
"Best in BPT"Reviewed by a Hotels.com guest on May 3, 2012
Very convenient. Clean spacious rooms. I thank them for sending me the belt I left in the room.
""Reviewed by a Hotels.com guest on May 3, 2012
Find accommodations. I just wish they had two elevators since the layout of the hotel is so long. But that is a small point. The stay was fine. I'd go there again.
Location.
Situated in Rochester, Holiday Inn Express Rochester is close to Nazareth College and Stone Tolan House Museum. Additional area attractions include Genesee River's High Falls and Highland Park.
Hotel Features.
In addition to a fitness facility and multilingual staff, Holiday Inn Express Rochester features coffee in the lobby. The staff can arrange business services and cell phone/mobile rentals. Additional amenities include complimentary newspapers in the lobby, a safe deposit box at the front desk, and a porter/bellhop. The front desk is open 24 hours a day.
Guestrooms.
Guestrooms at Holiday Inn Express Rochester offer complimentary newspapers and coffee/tea makers. Rooms have wireless Internet access. Televisions are equipped with satellite channels. All accommodations provide desks along with free local calls (restrictions may apply).
Additional amenities include hair dryers and irons/ironing boards.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Recreational amenities at the hotel include a fitness facility.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Clean and friendly"
We were close to everything we needed and the hotel was clean, staff was friendly, easy to iron and get ready in our spacious room. Good one night stay.
"Problems with plumbing"
There was a problem with the reservation that we had made through Hotels.com which took some time to resolve. The bathroom sink was completely clogged and there was no maintenance person there in the evening. The desk clerk found a plunger and I did the plunging. The shower drain was also clogged.
"Holiday Inn Express Rochester"
My hotel room had sheets on the bed that were not clean. It was very clear that the room had not been cleaned before I checked in, though the hotel fixed this problem, it still left me with a bad taste in my mouth and wishing I could switch hotels.
This guest did not leave a comment.
"Great Location for College visits"
We stayed here for 2 nights to visit area colleges. This location was perfect for Nazareth, RIT and University of Rochester campus visits. Rooms were clean. Hotel is nothing special, but affordable and functional. It was easy to get to all 3 colleges, about 10 -15 mins to each of them. Also easy drive to restaurants and mall for movie theaters.
This guest did not leave a comment.
This guest did not leave a comment.
"Holiday Inn Express Rochester - Nice Basic Hotel!"
I'd stay here again in a heartbeat. It's a nice basic hotel close to an upscale neighborhood (high end steakhouse just up the street, country club around the corner). I stayed here for a weekend while in town for a conference. The hotel was very clean, modern-looking, and the staff were very friendly. Its location just off of 590 made the hotel very […] easy to get to, and it was easy to get into the city from the hotel's location. There was plenty of free parking available in the hotel's open-air lot. The free WiFi worked well. I found it to be a tad slower than what I'm used to, but it supported my activities just fine. Their free breakfast was very basic, but good. (There's a 24-hour diner right next store that I didn't try if you're looking for something more hearty). I wanted some extra sleep on Sunday morning, and asked if I could check out an hour later -- they were happy to accommodate my request at no extra charge, which was awesome. I'd definitely recommend this hotel for anyone looking for a basic place to stay for a few days. Read more
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This guest did not leave a comment.
This guest did not leave a comment.
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"Would stay here again"
The hotel was clean, there was a good variety for breakfast (tasted good too!), the staff was polite. I requested a rollaway and a crib and both were in my rooms waiting.
"Great Room"
Perfect location for my needs, nice free breakfast, room was clean and comfy
"Excellent Cutomer Service"
This was our first stay in Holiday Inn Express in Rochester but I have to say it won't be our last. The service at this holiday was exceptional. The room was very comfortable and breakfast was fantantic. I especially liked always having boiling hot water for tea whenever I wanted one. The staff was extremely friendly and were alway helpful when needed. Thanks […] to all who made our stay there fantastic. Read more
Only one small thing.....there was no shower cap in the bathroom. Luckily I brought one from home, so did not pose a problem. We thank you for having our rooms ready a bit early since we had a wedding to attend. Also enjoyed the restaurant next door. Service was fast and friendly.
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