Their ad showed patio rooms which we booked. They considered a tiny balcony on the second floor a patio, but eventually provided a patio room looking out on the rear of the hotel. I REALLY NEED A RECEIPT FOR THE ROOM WHICH THEY WILL NOT PROVIDEGenuine Hotels.com guest review
"Right in the downtown area."
It was a great place to stay, right by everything.Genuine Expedia guest review
"One Night in Sedona, right in Sedona"
REEEEEALLY nice place in perfect location. Location, room, view, and rate were all great.Genuine Hotels.com guest review
Everything was fantastic!Genuine Hotels.com guest review
Response by Amara Resort and Spa, a Kimpton Hotel Thank you for sharing your experience. We are so glad you enjoyed your stay with us. We hope we have the opportunity to welcome you back. All the best, Patrick G General Manager
We travel rather frequently, but rarely spring for resorts. Obviously booked thru Expedia, but no mention of the addl $23/night resort fee. Also, $13/day wifi fee -BIG thumbs down. Even the chains have free wifi. Overall, the Amara was lovely, but I felt we were nickel and dimed to death.Genuine Expedia guest review
Response by Amara Resort and Spa, a Kimpton Hotel MM We are thrilled that you chose to spend your getaway with us at the Amara. I apologize the amenities included in the resort fee were not shared with you upon arrival. The daily resort includes valet parking, daily yoga classes, access to the steam room and relaxation room at the spa. Complimentary wifi is available when you join Kimpton Kara rewards, which is also free to join. Once you join Kimpton Karma rewards you will receive free wifi at all of our properties throughout the United States. It’s one of the many perks of staying at a Kimpton. Thank you for taking the time to share your experience. Warm regards, Patrick G General Manager
"Beautiful Views with Great Service"
We planned a birthday getaway to Sedona at the beginning of this year. The Amara Resort and Spa was our choice based on some other positive reviews. We had the best time in Sedona. The Amara Resort staff was excellent, the resort itself was secluded and beautiful. We will stay here again.Genuine Hotels.com guest review
Complimentary valet and the men servicing the vechicles were very friendly. Hotel staff very friendly and helpful. Wine and specialty drink daily from 5 to 7 complimentary. Courtyard rooms had excellent views of the red rocks. Rooms were comfortable.Genuine Expedia guest review
My wife and I spent two nights at the Amara in September 2014. The setting is exquisite, the staff is helpful and pleasant, the food at the restaurant was excellent. The guitar player, Eric Martin, was the evening dinner entertainment and his performance was outstanding. I highly recommend the Amara.Genuine Hotels.com guest review
Reception front desk poor service with attitudeGenuine Hotels.com guest review
Response by Amara Resort and Spa, a Kimpton Hotel Anthon, Thank you for sharing your experience. While it’s great to see the 5 –star rating it is very disappointing to hear about your experience with the front desk. There is no room for attitude or poor service at this property for that…I will certainly address immediately. Sincerely, Patrick General Manager
We picked Amara because we had a dog with us and the hotel was very acommodating and made the stay wonderful! The location was perfect - within walking distance to uptown where there are cute stores and restauratns. The hotel restaurant (Salt Rock) is absolutely delicious and has some great views on the patio!Genuine Hotels.com guest review
Response by Amara Resort and Spa, a Kimpton Hotel Thank you for taking the time to share your experience. The Amara, along with all of our Kimpton properties are pet friendly which is really great for all of us pet owners. The location of the property is incredible as you are close enough to uptown Sedona’s restaurants and shops but you feel secluded enough to relax and enjoy the views. Chef Massimo is thrilled to hear you enjoyed your dining experience in SALTROCK. Warm regards, Patrick General Manager
"Decent, nothing great"
first of all, don't be fooled by their different rates for the rooms based on the view. the courtyard view room which i took had one of the worst views, right next to the pool and very very noisy. i downgraded to their patio access room which they were reluctant to give saying that i would not like it.. after i saw that room, it was 10 times better […] than the other costlier room. no breakfast, coffee and tea available, cycles were available which was good. Read moreGenuine Hotels.com guest review
Response by Amara Resort and Spa, a Kimpton Hotel Matt, Sorry to hear that your first room didn’t meet your expectations but glad to hear that we were able to find a room that suited you best. The courtyard and pool area are very popular areas because of the great views of the red rocks. Breakfast is served daily in the restaurant or through room service if you choose to dine in the privacy of your room. Daily coffee from 5:30AM-9AM is a good way to start your day and wine hourly nightly from 5PM-6PM is a great way to unwind, relax and meet some of the other guests all while taking in the view. Thank you for taking the time to share your experience. Warm regards, Patrick G General Manager
"right where you want to be"
great location right downtown but yet out of the traffic. staff were tremenedously helpful and courteous. courtyard and pool are perfect for late afternoon and evenings after a day of sightseeing and hiking.Genuine Hotels.com guest review
Response by Amara Resort and Spa, a Kimpton Hotel Jim B, “Right where you want to be…” is music to my ears. Location…Location…Location… close enough to the action but worlds away from the hustle and bustle. The views are incredible and not a better place to be but on the patio enjoying a beverage or two while relaxing and taking it all in. Thanks for sharing your experience Warm regards, Patrick General Manager
"No more classy Amara"
Hotel under new ownership. Remodeled from classy to tacky. Restaurant went from the best in Sedona to the worst.Genuine Expedia guest review
Response by Amara Resort and Spa, a Kimpton Hotel Thank you for taking the time to share your feedback. I am sorry to hear that you were disappointed with the recent refresh to the property as well as the new concept in the restaurant. Our designers were inspired by native patterns and indigenous skills, but we’ve reinvented it in a contemporary way instead of trying to be too literal. It now has the Kimpton flare and touches that our guests have come accustomed to over the years. It is fun and relaxed. Our new restaurant, SaltRock, highlights Southwest-inspired cuisine marrying the fresh, light and seasonal approach to California cooking with culinary traditions and ingredients of the Southwest and Verde Valley. Classic in his training, yet innovative in his approach, Chef Massimo is known for connecting tradition with contemporary musings. He is a true rock star.
"Great place to stay in Sedona."
needed to fix the phone, air and clock. it was done immediately and the rest of the stay was great. the concierge (Teah) was wonderful. Great Views, food.Genuine Hotels.com guest review
Response by Amara Resort and Spa, a Kimpton Hotel Stuart, Thank you for sharing your experience. Glad to hear that things were addressed promptly and that it didn’t impact your stay. Thank you for the “shout out” to Teah…she is a rock star! Chef is thrilled to hear you enjoyed the restaurant. Warm regards, Patrick General Manager
"Nice hotel with fantastic views"
Excellent location and amenities, unfortunately they feel the need to charge for everything. I don't understand why a hotel that charges that much already would still charge for wi-fi.Genuine Expedia guest review
Response by Amara Resort and Spa, a Kimpton Hotel Greetings Carl, Thank you for sharing your experience. Glad you enjoyed the location and all of the amenities at the property (daily yoga, morning coffee in the lobby, daily wine hour, shuttle within a mile of the property, access to the relaxation area and steam rooms at the Spa, etc.) Wifi is complimentary when you join Kimpton Karma Rewards (it only takes few moments to join and it is also free.) I’m sorry to hear that is took away from your experience and that it was not explained to you upon arrival. It truly is a great perk. Warm regards, Patrick
Heard about the Amara Resort and thought we would try it especially after the remodel and with it's refurbished restaurant. Free parking and greeted by cheerful parking attendant...good start. Check in was uneventful....after discovering that we had no view from our room I went to the front desk to inquire about our reservation but only was told "that's […] the room we booked". OK no inquiry as to how they may help...no suggestion of change even at a higher cost....NOTHING. A bit disappointing soured our entire stay. Read moreGenuine Expedia guest review
"A sweet respite"
This property was ver clean and well maintained. The beds and linens were comfortable. We had a ground floor room and were able to walk right out to the pool. The pool area feels like an oasis in the desert. The surrounding scenery is spectacular. The bathroom is small and really doesn't have any counter space, (tricky for three females to have to deal […] with). The soaps, shampoo and such are vey nice and they offer other toiletry items free of charge if you happen to forget something. They have a shuttle to take guests to the other town locations. The property is very conveniently located but keep in mind that it is an uphill hike to get to the main town road. We utilized the free shuttle to take us to to the top and walked back down the hill later. Read moreGenuine Hotels.com guest review
"Outstanding- level of customer service perfect"
Perfect combination of customer service and being left alone. Very helpful staff. Tia, Olivia, BJ. Smiles, very patient. Wonderful location, common areas and sleeping rooms. Great location too. Will stay again.Genuine Hotels.com guest review
not a 4* by any ratingGenuine Hotels.com guest review
"Beautiful Hotel, pool and views"
You will not be disappointed with this hotel in any way. Because it is such a small hotel the service in impeccable.Genuine Expedia guest review
Stayed here with some old friends to get caught up while relaxing after a stressful work season. It was an amazing experience! The restaurant serves high quality breakfast foods (try the mushroom and goat cheese omelet), the salt water pool was refreshing, and the court yard offers breathtaking views of the pristine night sky Sedona is famous for. The […] rooms were clean and recently renovated, so thumbs up on the changes. The beds were SO soft! I almost forgot the complementary coffee area AND wine bar daily from 5p.m. We enjoyed them all! My wife and will be returning as soon as we can get off of work for another trip. Read moreGenuine Hotels.com guest review
Staff is awesome. We loved the way everything is so under-stated. No obnoxious signs. No attitude from anyone!Genuine Hotels.com guest review
"Consistent quality. A"
Consistent quality year after year. The food remains consistantly god despite undergoing some menu rand staff changes over the past few years. The view remains unsurpassed for its specific location. Without taking away from the restaurant, the close proximity to L' Auberge also makes this an exceptionable stay for the price.Genuine Hotels.com guest review
Scored a great deal through Expedia to stay here...awesome stay!!! The room was gorgeous, the view was amazing...can see Snoopy Rock! It was my birthday week and they left me a birthday card and chocolate strawberries. Everyone was so nice, the pool was great, so was the restaurant. Right in the middle of town so it was a perfect location. Will stay […] here again! Read moreGenuine Expedia guest review
Had always wanted to stay at this property what a disappointment.. Upon check the staff was not welcoming we requested if we could upgrade our room and the answer was no even though he never looked if there was availability. Lounging by the pool was a little disheartening especially when you have such a beautiful scenery. We had to ask twice for pool […] towels, the pool attendant ignored us at least for an hour and half until I had to get up and ask him for service. the pool was extremely cold and they states it was heated which it was not.. I expect a hotel of this caliber to be all about customer service and making sure their guests are taken care of unfortunately I didn't feel that with any of there services.. Read moreGenuine Expedia guest review
Response by Amara Resort and Spa, a Kimpton Hotel Ellie, That is disappointing……Wow what a letdown. I am sorry to hear that we missed the mark during your visit. The lapse in service is inexcusable is certainly something we addressed with the team immediately to improve moving forward. Your feedback is important and I appreciate you taking the time to share it with me. I hope you will give us another opportunity in the future. Sincerely, Patrick G General Manager
Eating dinner while overlooking the red rocks was amazing! Yoga classes were just what I needed.Genuine Hotels.com guest review
"Will definitely return"
Wonderful overnight stay. The staff was friendly and helpful. The property is smaller, but nice. Rooms have been redone, and in great condition. We decided on this property for our stay because they are dog friendly. There was a complimentary yoga class offered in the morning, and it was a wonderful! Breakfast in the restaurant was great, and we appreciate […] that there is not an additional fee for room service- just gratuity on the bill. The resort fee covers most things that would otherwise be charged (valet, shuttle, misc service charges) and there are nice offerings such as morning coffee, afternoon wine, and yoga. Steep walk to shops and restaurants. Oak creek is steps away! Read moreGenuine Hotels.com guest review
"Great place to stay"
My famy of 5 thoroughly enjoyed our stay. Beautiful views quick walk to town!Genuine Expedia guest review
"Best hotel in Sedona with a great view"
We stayed here 3 nights. This is a very nice hotel. The condition of the hotel is excellent. Rooms are clean, staff is very friendly. Free internet is a plus! The view from the pool area is wonderful. The salt water pool is very nice. The pool is only 4 feet deep. We would stay here again.Genuine Expedia guest review
Amara is a beautiful hotel in the middle of Uptown Sedona. Great staff, comfy bed, amazing salt water pool and free wine happy hour.Genuine Expedia guest review
"Great location and boutique hotel."
Enjoy this small hotel. The rooms are fine, but what makes this hotel special are the friendly staff and the outdoor spaces for swimming and dinning that have the great views of the rocks. Dog friendly, wine happy hour hour and super resteraunt. The location can't be beat.Genuine Expedia guest review
"Nice hotel right in downtown Sedona."
The staff was fantastic! The only drawback was that they don't have an ice machine. You can get ice, but need to ask the front desk staff (who went to the back to grab the ice, with a smile). I mean really...the only drawback was the absence of an ice machine. Obviously, I am knit-picking. The customer service here made the stay really great! Everyone […] was helpful and offered great recommendations. The spa experience was great and the staff was really professional and helpful! I would stay here again...and will! Read moreGenuine Expedia guest review
"Beautiful hotel close to Oak Creek"
I've stayed here before and was pleasantly surprised with the upgrades and the pool that was constructed since my last stay. Great trip overnight with friends. Breakfast was good. Specialty drinks at the bar were tasty, but pricey. The staff was great and very friendly. Quick walk up the drive to shopping and restaurants.Genuine Expedia guest review
Great service, very attentive staff. Sedona closes down by 9pm every night. No food after 9.Genuine Hotels.com guest review
"Very nice hotel"
My husband and I were on a road trip. We wanted to stay at a nice hotel for a change. I loved how they welcomed my dog. My dog became the 'guest' of the day and they gave her a treat. The hotel is very nice. Room is clean. Highly recommended.Genuine Hotels.com guest review
Response by Amara Resort and Spa, a Kimpton Hotel Jenee, Thank you for sharing your experience. We appreciate you making the Amara one of your stops on your road trip. We love that you brought your dog along and that she was the guest of the day. Pets are family and we want to ensure that they are well taken care of. Next time you road trip through Sedona come back and see us. Warm regards, Patrick General Manager
"Beautiful Setting in the Middle of the City"
Amara is located in the center of the city, it is ultra convenient, and incredibly beautiful. The restaurant, lawn, and pool area overlooks Snoopy rock. At sunset, the rocks glow in orange. It is a beautiful sight. Unfortunately, the same does not hold true for sunrise. The pool is an infinity pool, and just beyond the pool lies a little stream. The […] room has comfortable beds, the supplies (shampoo, soap, etc.) are beautifully packaged. We did find two bugs in the room, but given how close to nature the hotel is, it was no big deal. The hotel offers free yoga classes in the morning, just be sure to sign up ahead of time, since the spots fill up quickly! Read moreGenuine Hotels.com guest review
We loved it!! Great view and services! Great walk to the creek with friendly staff members.Genuine Expedia guest review
Response by Amara Resort and Spa, a Kimpton Hotel Grace, Glad you loved your time at the Amara. Thanks for the sharing your wonderful comments about the team. Warm regards, Patrick General Manager
"Lovely grounds, beautiful room, great food,."
Vacationing with my 2 teenage grandchildren and we all loved this place! Beautiful room overlooking the pool. Also a very nice spa, with excellent yoga classes.Great Location.Genuine Expedia guest review
Response by Amara Resort and Spa, a Kimpton Hotel Thank you for sharing your experience. Glad to hear it was a hit with the entire family. The yoga classes are a great way to start the day. Warm regards, Patrick General Manager
Perfect location. Gorgeous view. Fun pool atmosphere.Genuine Expedia guest review
Response by Amara Resort and Spa, a Kimpton Hotel Thank you for sharing your experience. The location is incredible….close to uptown shops and restaurants but secluded with marvelous views. The pool is the certainly the place to relax, soak up some rays and amazing views. Warm regards, Patrick General Manager
Great hotel. Would liked an inside room overlooking pool and red rocks, but not a big dealGenuine Hotels.com guest review
"Amazing grounds and service"
The gorgeous courtyard and beautiful pool with a view were the highlight of our 2 week trip to Arizona. The hotel was luxurious with top notch service while still being relaxed and friendly.Genuine Expedia guest review
"Solid 4 Star Property"
Good location in town, attentive staff, good restaurant.Genuine Hotels.com guest review
"Beautiful location, close to all amenities."
Shuttle service was great to avoid traffic and parking. Would like a coffee service in room...empty pot in the lobby made for a desperate search for caffeine on a Monday morning!!Genuine Expedia guest review
This is a wonderful hotel in the heart of Sedona. The staff is extremely customer service oriented and you feel very welcomed and appreciated by all. The hotel is upscale but not stuffy or pretentious. The pool is beautiful and relaxing.Genuine Hotels.com guest review
"Contemporary and charming"
Loved the property. The room was very comfortable with all the needed amenities. The courtyard and infinity pool were romantic, cozy and private. Kids were there during my stay, but it doesn't feel like a family destination--the pool is small and shallow. Loved the complimentary happy hour. The locks to the room were frustrating. The key card rarely […] worked. Valet and shuttle service were great. Read moreGenuine Hotels.com guest review
"Outstanding customer service & super dog friendly"
First: the location is perfect. Smack dab in the middle of all the action, but you would never know it. It's steps from the creek, too. The public spaces are well organized and the view of the mountain is breathtaking. Second: the customer service is outstanding. Everyone there seems to be genuinely concerned that you have a comfortable stay. From the […] valet to the bar tenders, every one was friendly and courteous and not once seemed put out. I would particularly like to thank the Jen and Leah at the front desk who took care of a problem which was by no means the fault of the hotel and even followed up with a nice cheese plate to ease any discomfort we might have had. I tend to stay at very high end hotels and, even without the aforementioned cheese plate thoughtfulness, I would say the customer service here is at the five star level. Third: unfortunately, if you don't like dogs, this isn't the place for you. If you do, it's doggy heaven. There were a lot of dogs there, but they were well behaved. They don't make you feel like your pet is unwelcome. No long forms, restrictions about where your dog is allowed (outside of the indoor restaurant, of course) or obscene charges or deposits. My dog wasn't forbidden to be on the bed and there are a couple of small areas available for her to do her duty. And it's right by the creek. Perfect. Fourth: and this is the cherry on top, there is an on site spa. Both my partner and I agree that our therapists were top notch Read moreGenuine Expedia guest review
The Amara is a lovely hotel! The staff is friendly and helpful, especially the valets who were always there to open the door and welcome you back to the hotel. They were also helpful in steering us to local restaurants that we would not have known about on our own. The grounds/ pool area are beautiful , with a spectacular view of the rocks. The hotel […] is conveniently Located right in the main area of Sedona, close to restaurants and shops. Although the hotel is located at the bottom of a hill, the valets are quick to offer you a ride to the top or to local restaurants and shops. A creek runs behind the hotel as well; our kids enjoyed exploring and playing in the water. Free yoga classes each morning were a treat. We were extremely happy with our stay and I can't recommend this hotel enough! Read moreGenuine Hotels.com guest review
"Beautiful lovely hotel"
We were in Sedona for 2 days and loved the hotel!The front door staff and front desk staff were the friendliest people I have probably encountered at a hotel! Everything was just beautiful! The area was perfect for shopping, tours, eats/drinks within a walking distance. There was a free shuttle provided by the hotel within 1 mile that would get you […] to many many places. Read moreGenuine Expedia guest review
We stayed two nights. Great staff. Valet service. Family friendly resort. Close to unique shopping area of Sedona. Loved it.Genuine Expedia guest review
Top notch spa and motel located in one of the most breath taking locations in USGenuine Hotels.com guest review
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