All hotels in Norwalk, California, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here12500 Firestone Blvd, Norwalk, CA, 90650, United States of America, ‏‎800-491-6126
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3.3 / 5Good

Score breakdown (from 666 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.4
  • Comfort
    3.2
  • Condition
    3.1
  • Neighborhood
    3.0
4.0 / 5Excellent
"Very good hotel for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Initially I was lil hesitant while booking this hotel . But compared to price the service you get is very good. Pros: hotel staff is very good. Clean and well maintained room . very near to I5 but calm area. Cheap compared to other areas north of LA Cons: Firestone blvd blocked. tough to locate. If you are coming from LA downtown 3-4 exits blocked till 2016 for road construction . Overall the stay was good .
Genuine Expedia guest review
Other trip Dec 22, 2014
vgs
US
2.0 / 5Fair
"Just ok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
Beds very hard plastic left on the mattress very noisy no fridge no micro for an extra $10 each to have them in your room usually all hotels has the extras in the rooms so not good for this place the staff were polite and friendly but that's it
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
"70 Birthday Acknowledgement"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My family and friends joined in my 70th Birthday celebration at this hotel. We had a total of 6 rooms, most of them suites. Although the hotel staff was unable to assign the rooms so we were all together, they made a concerted effort to house us in the same vicinity. The staff was very accommodating and we will be booking space at this hotel.
Genuine Expedia guest review
Other trip Dec 21, 2014
Marty
US
4.0 / 5Excellent
"Good hotel!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
I liked the location, was not too far from LA, and near family. The room was very clean!
Genuine Hotels.com guest review
2 night trip with friends Dec 12, 2014
Lizeth
US
4.0 / 5Excellent
"Nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is fine. I enjoyed my stay.
Genuine Hotels.com guest review
2 night family trip Dec 12, 2014
Fernando
US
3.0 / 5Good
"average. what you could expect for a motel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
average.it was a last minute booking for one night stay. you got what you paid for.
Genuine Hotels.com guest review
1 night romance trip Oct 8, 2014
Lin
US
1.0 / 5Poor
"Don't stay here"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Well I had to put a chair under the door because I was sure someone was going to come in my room ... It wasn't clean at all ... Hair in the bathroom and I was scared of bugs on the floor and bed ... The room smelled very old and nasty. I had to put coffee grounds out to absorb the bad smell ... I would say this is a 1 star motel not 3 star hotel ... Will not be staying here again
Genuine Hotels.com guest review
1 night business trip Dec 6, 2014
Christa
US
5.0 / 5Outstanding
"One night in GH"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Besides selecting a smoking room, to find out the only smoking building was under construction, everything was great.
Genuine Expedia guest review
Other trip Dec 6, 2014
patlene
US
4.0 / 5Excellent
"Guesthouse inn"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Ok for a family trip
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Met all my Needs"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is in a good location, the staff was nice. My only complaint is the construction around the hotel making it difficult to get into the hotel. I visit again
Genuine Expedia guest review
Other trip Dec 3, 2014
George
US
5.0 / 5Outstanding
"Great Stay! Nice Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed one night. Room was clean, bed was comfortable, staff at frontdesk was very kind and friendly. Good price. Very unique hotel...filmed National Lampoon's Vacation movie back in 1982 and they have a night club. (I did not had a chance to check the club since they only open on Saturdays). I will definitely come back!
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is located between Universal Studios and Disneyland, so good option if you plan to visit both.
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
2.0 / 5Fair
"Not impressed."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
My last stay! Not going there anymore.
Genuine Hotels.com guest review
1 night family trip Nov 28, 2014
A Traveler
US
4.0 / 5Excellent
"Not a bad deal"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Was pleasantly surprised for the price. Room was clean, fairly updated and in very good condition, smelled nice, was reasonably quiet, and had good supply of towels, shampoo, and soap.
Genuine Hotels.com guest review
1 night trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Suite at Guesthouse, Norwalk, CA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a delightful stay. We were very pleased with the suite. It was a very nice size room and we were very comfortable.
Genuine Hotels.com guest review
1 night trip with friends Nov 8, 2014
Flora
US
2.0 / 5Fair
"Only Decent if sleeping overnight"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The Room was decent for the price but the condition of the room needs improvement. The carpet needs to be replaced due to stains everywhere, The building around in the parking lot and walkways to the rooms were filthy and there were cigarette butts inside the elevator that stunk like cigarettes from people smoking inside of it. The beds were so bad it was hard pressed to get a good night sleep. Will not be coming back to this location as this was our second attempt staying at this hotel.
Genuine Expedia guest review
Other trip Nov 20, 2014
Softball Dad
US
4.0 / 5Excellent
"good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
I was in town to visit some friends and did want to inconvenience them so book a room at last minute. The rates were the best in the area but reviews were pretty bad. After driving by and seeing how the complex looked I decided to to give GH a try. The staff was welcoming, the property had adequate lighting and rooms were decent. The only down side was the construction which is no fault of the establishment made thing a little dusty. Overall I will stay here again if the rate are the same.
Genuine Hotels.com guest review
1 night trip Nov 6, 2014
pandora
US
3.0 / 5Good
"Site seeing with family"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The shower didn't work, air conditioner didn't have marks, was difficult to keep the temperature were we wanted it. Toilet water ran. Not as great as recommended.
Genuine Expedia guest review
Other trip Nov 20, 2014
looking to rela
US
2.0 / 5Fair
"Ok place to sleep."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Poor to no internet, littered walkways, poor lighting in staircase. It's a good place if your just wanting to sleep, shower, and move on. I brought work with me and was unable to do due to no internet service. Also TV remote was not working to had to get up and change channels...so 80's!
Genuine Expedia guest review
Other trip Nov 20, 2014
Jose
US
3.0 / 5Good
"accommodating"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
It was great. They were really acaccommodating
Genuine Hotels.com guest review
1 night trip with friends Nov 7, 2014
A Traveler
US
3.0 / 5Good
"guest house"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Stated here after getting bumper from another hotel. Just stay the night but room was comfortable and clean. Facility was dated but depends on what you are looking for...was good hotel for price and convenient location. Probably wouldn't hang out there all day/night but served it's purpose.
Genuine Hotels.com guest review
1 night family trip Nov 6, 2014
Linda
US
3.0 / 5Good
"An ok stay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
First issue we had as we were arriving to the hotel was they were fixing firestone street so we had to find a detour. Checking in was smooth. The staffs were nice. We stayed in the 2 queen suite so it was very spacious. The linens were nice and clean but the carpet was bery dirty. Carpet needs a deep clean. The bathroom did its job. It had a kitchen with mini fridge, microwave, sink, and stove but no pots, pans, plates, or utensils.
Genuine Hotels.com guest review
2 night family trip Nov 8, 2014
A Traveler
US
4.0 / 5Excellent
"Trip to Norwalk"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The stay was comfortable. It would be nice if a refrigerator was included,also maybe a microwave.
Genuine Hotels.com guest review
1 night business trip Nov 9, 2014
Joan
US
5.0 / 5Outstanding
"wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
lovely
Genuine Hotels.com guest review
6 night family trip Nov 6, 2014
Sandra
US
3.0 / 5Good
"Exhausted and Grateful For a Bed"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
This place was clean and priced well. It was a last minute decision after I was too fatigued to make the drive home that afternoon. The hotel could use some updating and the staff could have been a little warmer.
Genuine Hotels.com guest review
1 night romance trip Nov 2, 2014
misty
US
4.0 / 5Excellent
"Weekend Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The keys were easily de-activated, but other than that, everything was fine.
Genuine Hotels.com guest review
2 night family trip Oct 31, 2014
Jaime Isreal
US
4.0 / 5Excellent
"Hotel special Misleading"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Rate special did not include a microwave and fridge there is a $10.00 a day charge for them.Overall it was a nice place.
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2014
Boyz
US
3.0 / 5Good
"1st floor awake all night."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Please request 2nd floor rooms. There are no elevators but it makes a difference. Hotel overall was fine for the price, many foreign tourists (Russia, China tour buses, and a wedding group). Wifi did not work after the first night. Needed to call to have the router reset, but it was not resolved. The Coke machine ate money, got a refund at the front counter. Had a 1st floor room. All night heard creaking footsteps from the wood flooring and kids stomping about. Construction around the hotel makes it very difficult to find the entrance. The highway exit to the hotel is closed (October 2014) and so you will have to exit 2 stops before or after. You will also have to circle the property, one side of entrances is closed for construction. GPS won't find the right route.
Genuine Hotels.com guest review
2 night romance trip Oct 28, 2014
Joseph
US
4.0 / 5Excellent
"GuestHouse is very good for the price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Things were fine. For the price things were great! The bathroom needs a little paint, but it was clean. I would go back just for a get-away if I could get the same price. Maybe the price will remain low as long as the construction on Firestone Blvd. is going on.
Genuine Hotels.com guest review
2 night family trip Oct 30, 2014
Madeline
US
3.0 / 5Good
"met our needs...which was important!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We needed a hotel room for the night. Found this one online. Had all the necessary basics, 2 beds Coffee TV shower, hair dryer and iron and ironing board! not sure about the area, lots of construction but the room was quiet and reasonably clean. . Would stay there again for this price.
Genuine Hotels.com guest review
1 night trip with friends Oct 31, 2014
martha
US
3.0 / 5Good
"Okay for the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nothing great i can say about the Guesthouse Norwalk. Room was dingy, carpets were dirty, bed was not comfotable. It wasnt bad though. There was good privacy, price was great. so overall it was OKAY
Genuine Expedia guest review
Other trip Nov 3, 2014
Chris
US
3.0 / 5Good
"Nice hotel, good for price, but squeaky beds"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
clean grounds, nice looking hotel, bad location/right next to train tracks and constant traffic flow, But room looked completely remodeled only issue in room was the beyond squeaky beds. Just sitting on them made noise. Coffee provided in room for you to make was good. Had to let shower run to warm up a little but ac/heater unit worked and for the price it was a nice looking place
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2014
A Traveler
US
3.0 / 5Good
"I would stay again."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
I think this hotel was great for a tournament stay. It is close to our Martial arts school. I little hard to find do to construction, but not a bad stay. Breakfast is $7.00 for buffet.
Genuine Hotels.com guest review
1 night trip Oct 28, 2014
Juanita
US
2.0 / 5Fair
"You get what you pay for=( no sleep"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
The rm seemed clean but as soon as we shut off one light roaches came out on the night stand, this made it difficult to sleep. I left the light on due to this and had it been earlier we would have checked out that night. I dont recommend, to top it off staff wasnt polite, not a good experience.
Genuine Hotels.com guest review
1 night family trip Oct 31, 2014
Isabel
US
1.0 / 5Poor
"This should not be 3 star hotel at all, maximum 2"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
terrible, as bugs on the bed and tub, walls and doors broken
Genuine Expedia guest review
Other trip Oct 28, 2014
Frequent travel
US
4.0 / 5Excellent
"Lobby very nice....rooms not."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
You think your staying at a very nice place then you get into the room and wham....the slums.
Genuine Expedia guest review
Other trip Oct 27, 2014
A Traveler
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Internet stated that they had a "restaurant", they do not. It's a room with round tables and 3-4 chafing dishes that contains a main entree (no choice) and 2 vegetables; roll and salad. We could have paid an extra dollar at a local restaurant and had the choice of yummy menu items. Rooms were clean, very little selection in television station options.
Genuine Expedia guest review
Other trip Oct 15, 2014
Kathlene
US
3.0 / 5Good
"Hotel needs updating"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Front staff was horrible. Female engaged in conversation with man in pj's behind counter. Female gave keys to room and got it wrong. I requested a king bed, i was given 2 queen size beds. When i went back, to front desk, female engaged in phone conversation and i was given keys to a new room. well! Room had a queen size bed, no curtains, smelled like paint. After my 3rd visit to front counter...female FINALLY got it right.. no manager to speak to either...:-/
Genuine Expedia guest review
Other trip Oct 12, 2014
maria
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice and clean.
Genuine Hotels.com guest review
1 night trip Oct 2, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The place sucked. The rooms were advertised as $200+ rooms, they are not worth $25. Place was creepy.
Genuine Hotels.com guest review
1 night trip Sep 18, 2014
gt map
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Friendly staff and comfortable room. Breakfast was very light, and not available before 8 am.
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
A Traveler
US
3.0 / 5Good
"Cleaning Staff was great, front desk is Racist."
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
After continual coming up with different reasons why they couldn't accommodate my family. They waited until after the reservation was made and payd for to tell me that they had no more rooms available. Went by later that evening and saw over 15 vacant rooms.
Genuine Hotels.com guest review
1 night business trip Sep 12, 2014
Mary
US
3.0 / 5Good
"OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Beds are not very comfortable but overall ok for overnight.
Genuine Hotels.com guest review
1 night business trip Sep 12, 2014
A Traveler
US
3.0 / 5Good
"wasn't too impressed."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
We decided to stay at this hotel because we took our kids to Knotts berry farm . I wasn't very please with our initial check in, the young girl was on the phone on a personal call until I came up.she didn't acknowledge me. There were other employees also being unprofessional. We got our key and the worse thing about the room we the beds they made so much noise and we up.my kids every time they moved. Seriously every time u moved the bed Made loud noise I imagine the mattress being at least 5 years old. Hard mattress and stiff.
Genuine Hotels.com guest review
2 night family trip Sep 12, 2014
denisse
US
1.0 / 5Poor
"not happy with hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
The bed was broken, sink was plugged and the shower didn't work. When trying to shower the cold water didn't work. When checked into the hotel the staff didn't give or let me know where the swimming pool was. I should had stayed at another hotel.
Genuine Hotels.com guest review
1 night family trip Sep 12, 2014
luna
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Poor Customer Service
Genuine Hotels.com guest review
1 night business trip Sep 11, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Our experience was good! It's well located am I felt safe.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2014
A Traveler
US
1.0 / 5Poor
"Just a hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
When I booked the room I asked for a non smoking room. The room I was given was a non smoking, but the room smelled bad with cigarette smoke. I did complain and was given the option to another room. We had just drove 4 hours and it was very late and we were to tired to pack out bags in the car and relocate to another room. The beds were also uncomfortable. Some of the residents there looked a little questionable. Yes I said residents....apparently this is a hotel where people call home. They popped the screens off the windows to gain entry into the rooms.
Genuine Expedia guest review
Other trip Sep 8, 2014
Melissa
US
3.0 / 5Good
"comfortable"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
very affordable.
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
rodel
US
2.0 / 5Fair
"Great room space, but lots of annoyances"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The room had a ton of space, with a huge bathroom. When we got in, we immediately noticed stains all over the floor and cielings, which was nothing we couldn't handle. We then found that the toilet did not flush and the bathtub overflowed since the drain was clogged. We were also located next to some sort of generator room that was LOUD the entire night. The construction around the hotel also made it nearly impossible to get in and out.
Genuine Expedia guest review
Other trip Sep 3, 2014
Ashleigh
US
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