All hotels in Norwalk, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here12500 Firestone Blvd, Norwalk, CA, 90650, United States of America, ‏‎800-491-6126
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3.3 / 5Good

Score breakdown (from 686 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.4
  • Comfort
    3.2
  • Condition
    3.1
  • Neighborhood
    3.0
3.0 / 5Good
"Decent"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Very cheap and super close to the freeway :]. Room is pretty outdated but the bathroom was really clean and updated and for me that is way more important.
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
3.0 / 5Good
"Nice hotel in not so great location"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel itself is beautiful, and the rooms are nicely renovated, but had I had more time to do more research I would have realized that the location is terrible/borderline scary. I'm not a fan of rooms that face outside, and the neighborhood is sketchy - barbed wire everywhere! A nice hotel but nothing can make up for the poor location. I just didn't feel safe, even though the hotel does have a security guard.
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
4.0 / 5Excellent
"Love this hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Always good here. I enjoy my stay every time
Genuine Hotels.com guest review
1 night trip Dec 21, 2014
A Traveler
US
2.0 / 5Fair
"Dirty hotel"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Dirty carpet, room had trash in the room and scared if the bed sheet was replaced. No towels . Hotel staffs are not friendly at all
Genuine Expedia guest review
Other trip Jan 1, 2015
tiger
US
4.0 / 5Excellent
"Excellent stay for one night"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Excellent stay. I like the big room and queen size bed.
Genuine Hotels.com guest review
1 night trip with friends Dec 27, 2014
Luxia
US
2.0 / 5Fair
"Cheaper is not better"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
We decided on this hotel because of the low price and also it's appearance. When we arrived it looked almost abandoned. The lobby was well lit and decorated, with marble looking floors and grecian columns. When I walked into my room I could immediately see that the carpet was dirty. Like it hadn't been shampooed in a very long time. We opted to keep our socks on and tools the children not to play, roll or sit on the floor. I was ready to get over it until I pulled back the top cover and found stains, of what kind I don't know, maybe food. My family was tired from the drive and just wanted rest. So we got past that. The sheets were like paper and the mattress was extremely hard, laying on my sides led to extreme soreness. I was just too uncomfortable and we just kept quiet about it because the cost was so low, but this place is a Motel 6 with some dollar store makeup on. I will never come back.
Genuine Expedia guest review
Other trip Dec 31, 2014
NeverAgain
US
1.0 / 5Poor
"Terrible stay"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
1. my room was wrongly allocated from a suite to standard room 2. in the middle night, my family was waken up by the security due to the mess management in the hotel
Genuine Expedia guest review
Other trip Dec 31, 2014
roy
US
1.0 / 5Poor
"Keep looking"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
We checked in and got a dirty room with broken walls and smelled terrible. I went to the front desk and they thankfully gave an other room that wasn't to much better but cleaner. The down side was there was no elevator which made it difficult because I just had knee surgery back in May.
Genuine Expedia guest review
Other trip Dec 30, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I read the previous reviews about the construction going on around the hotel surroundings, so I already knew that it was going to be hard to find the hotel. The bathroom was clean however, the room had a smell like it was cleaned with roach spray when I walked in , once I open the window it went away. This hotel staff was very friendly.
Genuine Expedia guest review
Response by Guesthouse Hotel Norwalk
Thank you for leaving your comments regarding your last visit with us, We have also shared them with our staff. We look forward to your next visit... Management
Other trip Dec 30, 2014
Sandra
US
3.0 / 5Good
"GuestHouse Hotel in Norwalk , CA"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The room was little smelly. I had to keep the windows open for a while so that the smell goes away. I was there for 2 nights and the internet was not available for most of the 2 days. Even after repeated request, the internet was not fixed.
Genuine Expedia guest review
Other trip Dec 30, 2014
Manas
US
4.0 / 5Excellent
"Worth it."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed my stay. It was good for the price.
Genuine Hotels.com guest review
4 night family trip Dec 23, 2014
A Traveler
US
3.0 / 5Good
"Average Hotel, pleasant staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We stayed for two nights. Rooms were clean, shower was hot, area not so great!
Genuine Expedia guest review
Response by Guesthouse Hotel Norwalk
Thank you for leaving your comments regarding your last visit with us, We have also shared them with our staff. We look forward to your next visit... Management
Other trip Dec 29, 2014
Angela
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Better than expected, thought be bad..............
Genuine Expedia guest review
Response by Guesthouse Hotel Norwalk
Thank you for leaving your comments regarding your last visit with us, We have also shared them with our staff. We look forward to your next visit... Management
Other trip Dec 26, 2014
A Traveler
US
3.0 / 5Good
"Conservative Price. Full Service. Clean."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Excellent stay. Hotel needs better internet service. My internet needed to be reset every morning or night, and it took a couple of hours for maintenance to recover my internet.
Genuine Hotels.com guest review
3 night business trip Dec 20, 2014
A Traveler
US
2.0 / 5Fair
"Not TOO shabby"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
It was pretty average
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
Amanda
US
4.0 / 5Excellent
"Very good hotel for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Initially I was lil hesitant while booking this hotel . But compared to price the service you get is very good. Pros: hotel staff is very good. Clean and well maintained room . very near to I5 but calm area. Cheap compared to other areas north of LA Cons: Firestone blvd blocked. tough to locate. If you are coming from LA downtown 3-4 exits blocked till 2016 for road construction . Overall the stay was good .
Genuine Expedia guest review
Other trip Dec 22, 2014
vgs
US
2.0 / 5Fair
"Just ok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
Beds very hard plastic left on the mattress very noisy no fridge no micro for an extra $10 each to have them in your room usually all hotels has the extras in the rooms so not good for this place the staff were polite and friendly but that's it
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
"70 Birthday Acknowledgement"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My family and friends joined in my 70th Birthday celebration at this hotel. We had a total of 6 rooms, most of them suites. Although the hotel staff was unable to assign the rooms so we were all together, they made a concerted effort to house us in the same vicinity. The staff was very accommodating and we will be booking space at this hotel.
Genuine Expedia guest review
Other trip Dec 21, 2014
Marty
US
4.0 / 5Excellent
"Good hotel!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
I liked the location, was not too far from LA, and near family. The room was very clean!
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
Thank you for taking the time to share your comments about your recent stay with us. We look forward towards your next stay. Manahgment
2 night trip with friends Dec 12, 2014
Lizeth
US
4.0 / 5Excellent
"Nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is fine. I enjoyed my stay.
Genuine Hotels.com guest review
2 night family trip Dec 12, 2014
Fernando
US
3.0 / 5Good
"average. what you could expect for a motel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
average.it was a last minute booking for one night stay. you got what you paid for.
Genuine Hotels.com guest review
1 night romance trip Oct 8, 2014
Lin
US
1.0 / 5Poor
"Don't stay here"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Well I had to put a chair under the door because I was sure someone was going to come in my room ... It wasn't clean at all ... Hair in the bathroom and I was scared of bugs on the floor and bed ... The room smelled very old and nasty. I had to put coffee grounds out to absorb the bad smell ... I would say this is a 1 star motel not 3 star hotel ... Will not be staying here again
Genuine Hotels.com guest review
1 night business trip Dec 6, 2014
Christa
US
5.0 / 5Outstanding
"One night in GH"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Besides selecting a smoking room, to find out the only smoking building was under construction, everything was great.
Genuine Expedia guest review
Other trip Dec 6, 2014
patlene
US
4.0 / 5Excellent
"Guesthouse inn"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Ok for a family trip
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Met all my Needs"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is in a good location, the staff was nice. My only complaint is the construction around the hotel making it difficult to get into the hotel. I visit again
Genuine Expedia guest review
Response by Guesthouse Hotel Norwalk
Thank you for taking the time to share your comments about your stay with us. We have shared your comments with the staff and look forward towards your next visit with us. Management
Other trip Dec 3, 2014
George
US
5.0 / 5Outstanding
"Great Stay! Nice Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed one night. Room was clean, bed was comfortable, staff at frontdesk was very kind and friendly. Good price. Very unique hotel...filmed National Lampoon's Vacation movie back in 1982 and they have a night club. (I did not had a chance to check the club since they only open on Saturdays). I will definitely come back!
Genuine Expedia guest review
Response by Guesthouse Hotel Norwalk
We appreciate your comments of your last stay with us. We are happy that you noticed our brushed with fame and to see that the service and product met your expectations. We look forward towards your next stay. . .
Other trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is located between Universal Studios and Disneyland, so good option if you plan to visit both.
Genuine Expedia guest review
Response by Guesthouse Hotel Norwalk
We appreciate the time you took in sharing your comments about your last stay. We have shared your comments with our staff to let them know of the positive as well as the negative feedback we receive from our guest. Thank you again for your time and we look forward towards your next visit with us. Management
Other trip Dec 1, 2014
A Traveler
US
2.0 / 5Fair
"Not impressed."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
My last stay! Not going there anymore.
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
We appreciate the time you took in sharing your comments about your last stay. We have shared your comments with our staff to let them know of the positive as well as the negative feedback we receive from our guest. Thank you again, Management
1 night family trip Nov 28, 2014
A Traveler
US
4.0 / 5Excellent
"Not a bad deal"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Was pleasantly surprised for the price. Room was clean, fairly updated and in very good condition, smelled nice, was reasonably quiet, and had good supply of towels, shampoo, and soap.
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
We appreciate the time you took in sharing your comments about your last stay. We have shared your comments with our staff to let them know of the positive feedback.. Thank you again for your time and we look forward towards your next visit with us. Management
1 night trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Suite at Guesthouse, Norwalk, CA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a delightful stay. We were very pleased with the suite. It was a very nice size room and we were very comfortable.
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
We appreciate the time you took in sharing your comments about your last stay. We have shared your comments with our staff to let them know of the positive feedback we receive from you. Thank you again for your time and we look forward towards your next visit with us. Management
1 night trip with friends Nov 8, 2014
Flora
US
2.0 / 5Fair
"Only Decent if sleeping overnight"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The Room was decent for the price but the condition of the room needs improvement. The carpet needs to be replaced due to stains everywhere, The building around in the parking lot and walkways to the rooms were filthy and there were cigarette butts inside the elevator that stunk like cigarettes from people smoking inside of it. The beds were so bad it was hard pressed to get a good night sleep. Will not be coming back to this location as this was our second attempt staying at this hotel.
Genuine Expedia guest review
Other trip Nov 20, 2014
Softball Dad
US
4.0 / 5Excellent
"good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
I was in town to visit some friends and did want to inconvenience them so book a room at last minute. The rates were the best in the area but reviews were pretty bad. After driving by and seeing how the complex looked I decided to to give GH a try. The staff was welcoming, the property had adequate lighting and rooms were decent. The only down side was the construction which is no fault of the establishment made thing a little dusty. Overall I will stay here again if the rate are the same.
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
We appreciate the time you took in sharing your comments about your last stay. We have shared your comments with our staff to let them know of the positive as well as the negative feedback we receive from our guest. Thank you again for your time and we look forward towards your next visit with us. Management
1 night trip Nov 6, 2014
pandora
US
3.0 / 5Good
"Site seeing with family"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The shower didn't work, air conditioner didn't have marks, was difficult to keep the temperature were we wanted it. Toilet water ran. Not as great as recommended.
Genuine Expedia guest review
Response by Guesthouse Hotel Norwalk
Our goal is to make sure every guest has a comfortable stay and the service we provide are meet. It appears that we did not meet your expectations during your last stay with us. We have brought your concerns to the attention of the staff and have address these issues. Thank you for your comments and we hope to be able to accommodate you in the near future. Management
Other trip Nov 20, 2014
looking to rela
US
2.0 / 5Fair
"Ok place to sleep."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Poor to no internet, littered walkways, poor lighting in staircase. It's a good place if your just wanting to sleep, shower, and move on. I brought work with me and was unable to do due to no internet service. Also TV remote was not working to had to get up and change channels...so 80's!
Genuine Expedia guest review
Response by Guesthouse Hotel Norwalk
We appreciate the time you took in sharing your comments about your last stay. We have shared your comments with our staff to let them know of the positive as well as the negative feedback we receive from our guest. We have already placed FLAT screen TV's in 3 of our buildings and it appears that your room was in a building that was not completed. We have also addressed the concerns about the internet. Thank you again for your time and we look forward towards your next visit with us. Management
Other trip Nov 20, 2014
Jose
US
3.0 / 5Good
"accommodating"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
It was great. They were really acaccommodating
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
We appreciate the time you took in sharing your comments about your last stay. We have shared your comments with our staff to let them know of the positive as well as the negative feedback we receive from our guest. Thank you again for your time and we look forward towards your next visit with us. Management
1 night trip with friends Nov 7, 2014
A Traveler
US
3.0 / 5Good
"guest house"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Stated here after getting bumper from another hotel. Just stay the night but room was comfortable and clean. Facility was dated but depends on what you are looking for...was good hotel for price and convenient location. Probably wouldn't hang out there all day/night but served it's purpose.
Genuine Hotels.com guest review
1 night family trip Nov 6, 2014
Linda
US
3.0 / 5Good
"An ok stay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
First issue we had as we were arriving to the hotel was they were fixing firestone street so we had to find a detour. Checking in was smooth. The staffs were nice. We stayed in the 2 queen suite so it was very spacious. The linens were nice and clean but the carpet was bery dirty. Carpet needs a deep clean. The bathroom did its job. It had a kitchen with mini fridge, microwave, sink, and stove but no pots, pans, plates, or utensils.
Genuine Hotels.com guest review
2 night family trip Nov 8, 2014
A Traveler
US
4.0 / 5Excellent
"Trip to Norwalk"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The stay was comfortable. It would be nice if a refrigerator was included,also maybe a microwave.
Genuine Hotels.com guest review
1 night business trip Nov 9, 2014
Joan
US
5.0 / 5Outstanding
"wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
lovely
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
We appreciate the time you took in sharing your comments about your last stay. We have shared your comments with our staff to let them know of the positive as well as the negative feedback we receive from our guest. However, your previous stay was PERFECT. Thank you again for your time and we look forward towards your next visit with us. Management
6 night family trip Nov 6, 2014
Sandra
US
3.0 / 5Good
"Exhausted and Grateful For a Bed"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
This place was clean and priced well. It was a last minute decision after I was too fatigued to make the drive home that afternoon. The hotel could use some updating and the staff could have been a little warmer.
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
We appreciate your comments and for staying with us. We have addressed your concerns with the staff and noted your comments about the upgrades, Thank you again for staying with us... Management
1 night romance trip Nov 2, 2014
misty
US
4.0 / 5Excellent
"Weekend Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The keys were easily de-activated, but other than that, everything was fine.
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
Thank you for taking the time to leave a comment rating of your previous stay with us. We share your comments/concerns with our staff and address them as well to the ownership... We look forward towards your next visit with us. . . Management
2 night family trip Oct 31, 2014
Jaime Isreal
US
4.0 / 5Excellent
"Hotel special Misleading"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Rate special did not include a microwave and fridge there is a $10.00 a day charge for them.Overall it was a nice place.
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
Thank you for taking the time to leave a comment rating & comment about your previous stay with us. We share all our comments with our staff and address the concerns with the ownership... Management
2 night romance trip Oct 31, 2014
Boyz
US
3.0 / 5Good
"1st floor awake all night."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Please request 2nd floor rooms. There are no elevators but it makes a difference. Hotel overall was fine for the price, many foreign tourists (Russia, China tour buses, and a wedding group). Wifi did not work after the first night. Needed to call to have the router reset, but it was not resolved. The Coke machine ate money, got a refund at the front counter. Had a 1st floor room. All night heard creaking footsteps from the wood flooring and kids stomping about. Construction around the hotel makes it very difficult to find the entrance. The highway exit to the hotel is closed (October 2014) and so you will have to exit 2 stops before or after. You will also have to circle the property, one side of entrances is closed for construction. GPS won't find the right route.
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
Thank you for taking the time to leave a comment rating of your previous stay with us. We share all our comments with our staff and address the concerns with the ownership... We do apologize for the construction and the hotel is working hard to have better signage place on the surface streets to guide people directly to the hotel entrance. The Elevators for buildings 1 and 2 are located near building 4. Management
2 night romance trip Oct 28, 2014
Joseph
US
4.0 / 5Excellent
"GuestHouse is very good for the price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Things were fine. For the price things were great! The bathroom needs a little paint, but it was clean. I would go back just for a get-away if I could get the same price. Maybe the price will remain low as long as the construction on Firestone Blvd. is going on.
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
Thank you for taking the time to leave a comment rating of your previous stay with us. We share all our comments with our staff and address the concerns with the ownership... Management
2 night family trip Oct 30, 2014
Madeline
US
3.0 / 5Good
"met our needs...which was important!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We needed a hotel room for the night. Found this one online. Had all the necessary basics, 2 beds Coffee TV shower, hair dryer and iron and ironing board! not sure about the area, lots of construction but the room was quiet and reasonably clean. . Would stay there again for this price.
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
Thank you for taking the time to leave a comment rating of your previous stay with us. We share all our comments with our staff and address the concerns with the ownership... Management
1 night trip with friends Oct 31, 2014
martha
US
3.0 / 5Good
"Okay for the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nothing great i can say about the Guesthouse Norwalk. Room was dingy, carpets were dirty, bed was not comfotable. It wasnt bad though. There was good privacy, price was great. so overall it was OKAY
Genuine Expedia guest review
Response by Guesthouse Hotel Norwalk
Thank you for taking the time to leave a comment rating of your previous stay with us. We share all our comments with our staff and address the concerns with the ownership... Management
Other trip Nov 3, 2014
Chris
US
3.0 / 5Good
"Nice hotel, good for price, but squeaky beds"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
clean grounds, nice looking hotel, bad location/right next to train tracks and constant traffic flow, But room looked completely remodeled only issue in room was the beyond squeaky beds. Just sitting on them made noise. Coffee provided in room for you to make was good. Had to let shower run to warm up a little but ac/heater unit worked and for the price it was a nice looking place
Genuine Hotels.com guest review
Response by Guesthouse Hotel Norwalk
We appreciate the time you took in sharing your comments about your last stay. We have shared your comments with our staff to let them know of the positive as well as the negative feedback we receive from our guest. We made a note of your concerns. . . Thank you again for your time and we look forward towards your next visit with us. Management
1 night romance trip Oct 31, 2014
A Traveler
US
3.0 / 5Good
"I would stay again."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
I think this hotel was great for a tournament stay. It is close to our Martial arts school. I little hard to find do to construction, but not a bad stay. Breakfast is $7.00 for buffet.
Genuine Hotels.com guest review
1 night trip Oct 28, 2014
Juanita
US
2.0 / 5Fair
"You get what you pay for=( no sleep"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
The rm seemed clean but as soon as we shut off one light roaches came out on the night stand, this made it difficult to sleep. I left the light on due to this and had it been earlier we would have checked out that night. I dont recommend, to top it off staff wasnt polite, not a good experience.
Genuine Hotels.com guest review
1 night family trip Oct 31, 2014
Isabel
US
1.0 / 5Poor
"This should not be 3 star hotel at all, maximum 2"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
terrible, as bugs on the bed and tub, walls and doors broken
Genuine Expedia guest review
Response by Guesthouse Hotel Norwalk
Thank you for taking the time to leave a comment rating of your previous stay with us. We share all our comments with our staff and address the concerns with the ownership... We have a regular scheduled pest control service and any concerns are handled immediately. Management
Other trip Oct 28, 2014
Frequent travel
US
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