This resort was clearly going through a transition. The front staff was helpful but could not overcome the limitations of the infrastructure. The rooms were in need of complete upgrades, not the partial upgrades that had been done. We exchanged rooms three times. Once because we wanted to upgrade to a room with a balcony. This was a mistake. Our next […] room smelled of mildew and had no refrigerator where it should have been. We then requested a third room which leaked water from the recessed light in the restroom and there was a tube tv with poor reception in the room. The meals were ok. We opted for the breakfast only and purchased lunch one afternoon. Please avoid this place if you do not want to be harassed by the sales representatives seated in the lobby daily. Enjoy PTO it is a wonderful place to visit. Read moreGenuine Hotels.com guest review
"Best of Two worlds"
Grounds and pools were great!!!! It has the Marina side with beautiful $$$$$ yachts in basin and the beach side with ocean-front ameneties. The service and the people were outstanding,over the top(Robert at the desk at check-in;Mariano in guest services; Manuel and Jose in dining area;Ricardo in beach bar.The food was just ok,too much of same or similar. […] I did get sick on some of it(I narrowed to eggs-they don't refrigerate raw eggs and when over-easy?????) The drinks in the AI package were great!!!! No watered down liquor here, entertainers try hard to get things going but is mainly dependent on the guests.Overall, for the price,it was a great value. I have been to PV area 3 previos times at All- Inclusives, by far best value. Read moreGenuine Expedia guest review
"Beautiful Property and a great location."
Claudia at the checkin was quick professional efficient and informative. Very helpful. Mariano has a great personality. Very funny and will be remembered for the rest of our lives everytime we talk about this trip. The views are beautiful. Every member of the staff goes out of their way to help us. I have stayed at many all inclusive resorts but this […] by far exceeded my expectations. Location is great. Only a three minute walk to the marina where there are plenty of cool bars and restaurants and shopping. I go to mexico about 6 times a year and will definately go back to this hotel on my next trip. Read moreGenuine Hotels.com guest review
"Great Stay in PV"
The hotel staff and lobby area is both inviting and clean. The restaurant for supper was excellent. Breakfast which was included in our package was awesome. Would not hesitate to stay here again. The location is great and PV was awesome to go visit.Genuine Expedia guest review
"They took good care"
We missed our flight & my mother arrived alone, they took great care of her and she was very pleased with this place.Genuine Hotels.com guest review
"A lovely time"
Our family had a lovely time at Vamar Vallarta...after our first night, that is. First they gave us a room that was clearly in need of renovations, and located right near the noisy outdoor bar, which was in full swing until 1:00am. However, they were happy to move us to another room further away. This second room was also in need of renos but was slightly […] better than the first. I don't really understand why they played this silly game of giving people the worst rooms first. I had a chance to peek into a renovated room: sooo much nicer! The bedding looked cosy, the fixtures were new and the tv's were large and new. In our room, some of the lights didn't work at all, the tv was this small little box, and the bedding was pathetic. On the good side was the staff. They were so friendly and helpful, they made it worthwhile. Also the food at the buffet was really good. We had a really good time chatting with the staff and practicing our Spanish. The grounds were really nice as well, and we enjoyed walking around the marina as well as over to the beach area. The beach isn't great, but the rest of the beach area is really nice. Good value for sure! Read moreGenuine Hotels.com guest review
"Not bad but not great ."
Not bad but not great. This resort was not up to standards of other Mexican all inclusive resorts. The food/ restaurant selection was not great. Only one a la carte and one small buffet. Beach was okay. Nice view. Staff was friendly but did not go above and beyond to please guests.Genuine Expedia guest review
"Superior? Not a chance!"
The hotel room, rated as superior, had bare walls. There were no pictures or mirrors, just plain white walls. The TV was about a 17 inch 1990's tube model, although they did have cable. There were no wash cloths or hand towels, only bath towels. The furniture was very sparse and very cheaply made. There was no telephone in the room. The view of the […] marina, however, was excellent. Breakfast, which was included was "just" minimally satisfactory. Read moreGenuine Expedia guest review
"Vamar Vallarta at the Marina"
First of, and most important for you to actually get there: most people still know this hotel as the Club Embarcadero Pacifico. Make sure to tell your cab driver both names, and also the fact that it's at the marina, and you'll have no issues. Another quick tip: cross the footbridge to the other side of the road from the airport and grab your taxi there, […] it'll save you 50-100 pesos on cab fare, and you'll find this awesome spot called Tacon de Marlin with the most awesome smoked marlin, best meal of our trip. Now to the actual hotel. This is an all-inclusive, but I suggest you book the european plan on hotels.com instead. We got a deal that included room and breakfast, and the food got pretty boring after a while. You can find so much more delicious, varied foods as you explore PVR. Room was great and always immaculately clean no matter how much we messed it up. Ours overlooked the pool, not a bad sight. Sometimes the poolside music got annoyingly loud in the morning before I was ready to wake up, but oh well. People were extremely friendly and helpful. Bartenders mixed great drinks -- dangerously strong, be warned! =) The resort had a couple of great pools, was smack on a great stretch of beach, and easily accessible to buses if you want to go exploring. Loved it and definitely recommend a stay! Read moreGenuine Hotels.com guest review
"CHECK IN AND OUT BE PREPARED TO WAIT"
CHECK IN WAS 30 MINUTES, CHECKOUT 1.5 HOURS IN LINE!! NO COFFEE MAKER, NO CHAIRS TO SIT ON, JUST SHEER DRAPES, WHEN THE SUN IS UP YOU KNOW IT!! NO MATTER WHERE YOUR ROOM IS, YOU HAVE A VIEW, BUT YOU ARE A LONG WAY FROM THE 1 ELEVATORGenuine Expedia guest review
"OK for a cheap trip"
If you are used to staying at standard US hotel, this might disappoint. There was no wifi in the rooms so I had to trek down to the chilly, open-air lobby each morning to load my emails - not fun at all. We did ask for an iron and a coffee maker, which they brought to our room (we had to buy our own coffee). The beach area is nice as it is on a walled […] platform with a good view. Don't come here though if you want to lay in the sand. They also won't serve snacks to your beach lounge chairs - only drinks. We went to OXXO and brought our own Pringles to snack on in the afternoon. This area is not so great if you are interested in night life but is it good if you want to relax completely. The crowd here is much older. The breakfast buffet was really good but we were not as thrilled with the dinner. However, there was a really nice little place just outside of the front entrance (if you are facing the spa, go to the left for one minute). There are a lot of other spas and restaurants nearby on the marina plaza. Read moreGenuine Hotels.com guest review
"Good location to Marina District in PV"
Hotel is located next to an outdoor rooftop concert stage.There was a live concert on Sat night that kept us awake until past 1pm. We would never stay at this hotel agian for that reason.Genuine Expedia guest review
Clean, pretty good food and close to all the action. What else could u want?Genuine Expedia guest review
"Close to the Marina's great restaurants & shops"
The hotel is gorgeous, they have done a wonderful job with the infinity pool and surrounding patios as well as the beach. We were on the European plan (breakfast only) as we wanted to take advantage of the great restaurants close by for our other meals. Breakfast buffet had a wonderful variety as well as custom made omelettes etc. all in a beautiful […] outdoor setting by the water. Our only complaint would be that we would have liked a refrigerator in our room. Read moreGenuine Hotels.com guest review
"What a gem"
Fantastic hotel, inexpensive and included an amazing breakfast with extensive Mexican food choices. Kid friendly, great pool. The staff were friendly and helpful throughout the stay. A definite recommend. Easy to get to from the airport.Genuine Expedia guest review
"Great location with awesome staff."
From housekeeping to breakfast attendants to desk staff we found everyone to be cheerful, interactive and accommodating. Rooms feature tile and bright traditional color palettes. While it appears they have been updating rooms to some extent the furnishings and cabinetry are dated. We found both the room and the common areas to be very clean. Regular […] attention to the pool, dining, and lobby area were evident. We have been told that beds in Mexico tend to be firm but the beds are like sleeping on a board with a thin mat covering it. Towels and facecloths left by the room attendants were often skimpy. Twice we even had to request items brought up as they had not left one facecloth or hand towel in the room. Breakfast was included with our room as we were on the European Plan. When the hotel was busy on the weekends the breakfast selection was varied and fresh but it was not as good during the week. We often questioned if it was just left-overs from the weekend as the pastries would be stale and selection very limited. The fresh fruit was always good and plentiful. The location was one of our favorite features as it is right on the marina with access to 30-40 little restaurants and many stores and services. The bus stops right outside the hotel and cabs to downtown Puerto Vallarta or Walmart were cheap. One specific note is that they have outside walkways with low walls to access rooms and my husband who has height issues was often uncomfortable as we were on the 6th floor. Read moreGenuine Expedia guest review
"Great view and convenient shopping and dining out"
Enjoyable stay with good service and great value. Breakfast had good variety and nice ambience. Beach was so-so, but pools were clean and adequate. Bathroom needs to be upgraded. Kitchens need to be fully servicable or eliminated.Genuine Expedia guest review
"really great location with the marina and beach"
nice location and friendly staff. not organized well, it is a guessing game as to the location of each meal, each day. The food is marginal at best. The place is not busy at all, and maybe that is why the food seems to be reheated each day. They have a Italian rest. but it is rarely open.Genuine Expedia guest review
"From bad first impression to Great Experience"
Everything started a bit rough because they overbooked the hotel. I must say they made up for it, they ended up giving us a nice room after the first night in a noisy room. The staff is very friendly and the maids will go the extra mile to try and help make your room more comfortable. Breakfast inclusive is the way to go, great buffet. The reception […] needs a bit more attention to detail , although nice manners they're a bit slower that one would like. Love 'La marina' area, is really great, feels secure and also very close to a convenience store and delicious tacos around the corner. Very close to the airport and has a bus stop right by the hotel entrance (couple min walk) to go into town. I'd stay there again because they have all the amenities (small scale) for a reasonable price. Read moreGenuine Hotels.com guest review
The hotel was in a nice location in the harbor area with many choices for food and shopping. Very friendly and helpful staff.Genuine Hotels.com guest review
"Don't expect perfection. Just Good Location"
Pros: Very nice location with beach and marina access. Friendly staff. Cons: below average food. Clean but Old Hotel. Small beach. Crowded place. Must get to the restaurant before other guests or they will take your foodGenuine Hotels.com guest review
"Don't believe the other reviews!!"
I enjoyed my stay @ Vamar Vallarta. The staff were all great and for the most part spoke good english. The food was delicious, especially the oriental night (they called it Caribean night). The only thing I did not like was the 'timeshare' people in the lobby...like everywhere else in Puerto Vallarta they were too pushy. i read the reviews before I […] left and was worried but it was quiet and an overall nice place to stay. Ramon @ the bar was GREAT!! Read moreGenuine Hotels.com guest review
"Great food,location and safe..."
The hotel is beautiful and the rooms are big, the staff at the front counter are very pleasant specially Juan the tour salesman is the best if you need a good quality tour, he gets out of his way to help you... The only down side is that they do not have a internet room for the clients to use and do the early boarding. They have the WiFi in the whole […] hotel, but you need a printer to print your boarding passes. The 2 restaurants in the hotel are great food and the waiters fantastic, the only one that need a bit of improvement is the one that is in the beach side. Otherwise the hotel is fantastic and I am 100% sure we will go back to this place, the location is safe and the environment great.... We have a great Time. Read moreGenuine Expedia guest review
"Great fo the short stay. Had to travel."
Excellent service. Tha accommodation was great . A little noise from the large fans at the other building, but hey not a big deal.Genuine Hotels.com guest review
Poor quality hotel but good location Hotel needs lot of renovationGenuine Expedia guest review
"new management makes a difference - Vamar Villarta"
I know the area in which this hotel is located but had never heard of it -- no wonder it has a new name and a new management!! Great location, great rooms, wonderful amenities and terrific staff. I opted out of the all inclusive - and even then got breakfast with my room. Restaurants are nearby, cheap and have terrific food. This is really important […] if you are going to stay for longer periods (I stayed for a month) - and are not a huge drinker. Will definitely go again next year and already am recommending it to others. Read moreGenuine Hotels.com guest review
An older hotel with amenities (pool, tennis, basketball, free lobby wifi) and steps away from beach, marina and marina plaza. Location is excellent and ease of access to older Puerto Vallarta, ATMs, convenience stores and restaurants. Rooms are clean and comfortable-with superior rooms having large decks. Upper floor rooms have great view of marina. […] Mexican, American, and Canadian tourists are treated well by friendly professional staff whose command of English is much better than my Spanish. Would go there again. Great value. Read moreGenuine Hotels.com guest review
Superior Room is questionable. Room fittings did not match picture in lobby. Room was very dated. However it meet our needs and we were surprised it included a full kitchenGenuine Hotels.com guest review
Superior Room is questionable. Room fittings did not match picture in lobby. Room was very dated. However it meet our needs and we were surprised it included a full kitchenGenuine Hotels.com guest review
"Fine for a 1-night stay"
We booked this room through Expedia because the price was great and we needed a 1-night stay before going to another resort. When we arrived 2 hours before check-in, the room wasn't ready but they stored our bags and gave us cool drinks. The check-in staff and bellboys were friendly and efficient. The food was just okay. Our room had curtains that you […] couldn't close all the way and I wasn't too crazy about that. The bed was quite firm but the pillows were wonderful! The bathroom was older but clean; however, there was always a smell in there (from the sewer system, I think). This is common in Mexico unless you're in a very new resort. The location is wonderful because you're right at the marina where there are lots of shops, spas, restaurants and places to purchase excursions or fishing trips. Overall, I'd stay there again but probably not for more than a night or two. Read moreGenuine Expedia guest review
"Vamar Vallarta Not What the Website Suggests"
While the main grounds are acceptable, the rooms were very disappointing. The website showed lovely pictures and said it was newly renovated. This used to be called the Embarkadero, and still actually is, even though a sign also says the Vamar Vallarta. These rooms were very old, dirty, and in poor condition. We had to stuff a rag down the drain in […] our bathroom floor for fear of what might crawl up it at night. Towels were a constant problem, doors were missing, bedding was very old, screens were hanging off and the handles to open windows were busted off. Our phone did not work and had to be replaced. Our travelling partners had to ask for their room to be changed, it was worse than ours. The one they got was still not up to the standard of our room which is quite alarming. The pool area by the beach was ok, but there were hardly enough loungers to handle the 40 or so of us who were there...to use the two pools. Our cards said towels would be available there, they weren't so we had to go all the way back to the main front desk and retrieve them there. Also, there was a sanitary incident in the main pool and we noted it was not closed to clean and disinfect it, but was dealt with locally. We did not use the pool after this. I would not recommend you use this hotel unless your budget forces you to. We will not be going back there anytime soon. Such a shame to have spent the last three days of our 17 day vacation there. Up until then, Puerto Vallarta was fabulous! Read moreGenuine Hotels.com guest review
"Vallmar \Hotel |Puerto Varetta"
|Great service and very friendly service. Price was great . Close to airport. 24 hr security and was available to call our taxi in am . |IT came very promptly. would stay againGenuine Hotels.com guest review
"esta muy comodo falta un restauran en la playa"
confortableGenuine Hotels.com guest review
"Una estancia muy placentera"
A pesar de que el hotel estaba lleno no se sentía pues la distribución de sus albercas permitía que todo estuviera agusto, la comida rica, el servicio súper bien las personas muy atentas agradables y cordiales. Las habitaciones sencillas, limpias y cómodas.Genuine Hotels.com guest review
"lugar Diversión familiar"
Bonito lugar, albercas lindas, desayuno rico y playa muy agradable. tranquilo y bien ubicado.Genuine Expedia guest review
Muy recomendable para llevar niños, instalaciones muy limpias, personal muy atento.Genuine Expedia guest review
"MUY CARO PARA LO QUE OFRECEN"
MANDARON CAMIONES CON PROMOCIONES DE 2,500 PESOS POR 4 DIAS Y TRES NOCHES TRANSPORTACION INCLUIDA EN EL PROGRAMA ALL INCLUSIVE Y A MI ME SALIO EL TRIPLE Y YA SABRAN LA GENTE QUE OCUPO LAS INSTALACIONES, SE DESAPARECIERON SANDALIAS,BOLSAS.LENTES,BRONCEADORES,IPADS ETC ADEMAS DE QUE LA GENTE MUY SUCIA ENJUAGANDOSE LAS MANOS EN LA ALBERCA SUCIAS DE COMIDA, […] DE HABER SABIDO PAGO ESO Y ME AHORRO DINERO Y LOS COMENTARIOS Read moreGenuine Expedia guest review
"Hotel le long de la marina avec piscine sur la mer"
La nourriture était très bonne, l'endroit féerique et paisible le jour. Le soir disont que c'est la fête pour les jeunes Mexicain en congé. On a réussit à dormir à peine 2-3 heures car la fête à duré jusqu'à 5:00 du matin!!Genuine Expedia guest review
"Hotel con agradables vistas naturales"
Fue muy agradable y divertida gratos momentos inolvidables llenos de emoción y descansoGenuine Expedia guest review
Muy bonito el hotel; limpio y el personal muy atentoGenuine Expedia guest review
Les falta servicio a cuartos no hay variedad para comer solo cena oriental tuvimos que salir a cenar fuera falto jabón en las habitacionesGenuine Expedia guest review
"bueno y barato pero sin playa"
el personal es muy amable, a pesar de estar lleno cualquier solicitud era atendida rápidamente, la comida buena, bebidas muy malas, habitación bonita y amplia, muy limpio, camastros y sombrillas en alberca insuficientes, dice que tiene playa pero en realidad no, hay que caminar y atravesar para accesar a ella y en la playa hay poco espacio de arena […] y no tienen colocadas ahí sombrillas ni camastros Read moreGenuine Hotels.com guest review
"Buen Servicio pero faltan mejoras"
Bien. La calidad de los alimentos fue aceptable. los shows de la noche también fueron buenos. Algunas de las instalaciones se perciben viejas.Genuine Hotels.com guest review
El hotel se ve lindo, las albercas son lindas, el servicio no esta mal, pero generalmente para mi es un hotel para disfrutar del sol, nada mas. La comida no es muy rica (aunque no mala, esperaba algo distinto), los cocteles son muy malos la verdad (El mojito no tiene gusto, para mi que soy un loco del mojito y de los cocteles en general, fue una decepcion). […] No sé bien si es que no saben hacer los cocteles o si quieren ahorrar en materias primas para hacerlos, pero es una lastima. El cuarto esta lindo pero la cama esta muy inconfortable, muy dura, no hemos logrado dormir mucho. En fin yo creo que como es ahorita, convendria a unos jovenes que vienen para hacer la fiesta o tomar el sol, que no estan aca para dormir mucho, que les gustan el alcool puro (porque los cocteles no...) pero si vienen para descansar, la cama no les dejara.... Read moreGenuine Hotels.com guest review
"Vamar Vallarta para turismo extranjero"
En general el lugar es muy agradable, el clima muy rico, la comida buena, nuestra estancia agradable, el restaurant junto a la playa muy bueno y las hamburguesas deliciosas. Lo unico que no nos gusto fue que a excepcion de dos meseros que fueron amables con nosotros los demas parecian ignorar al turismo nacional, eran especialmente amables con los extranjeros....por […] eso no me gusto !!!! Read moreGenuine Expedia guest review
Las instalaciones del hotel son maravillosas, todo está limpio, ordenado, sus 4 albercas excelentes, algo que me sorprendió fué la comida, estuvo de primer nivel. Solo deben mejorar la comida italiana que sirven en el restaurante Magallanes.Genuine Hotels.com guest review
Pasamos una feliz estancia en familia, disfrutamos desde las instalaciones y la atención del personal.Genuine Expedia guest review
El hotel está viejo y en mal estado, en general (los cuartos, lás áreas comunes). Sin embargo, debo admitir que, cuando solicité cambio de cuarto porque realmente era muy malo, lo hicieron rápidamente y me dieron uno un poco mejor. la atención del personal es buena. No tiene playa, el club de playa es malo, no hay espacio. Hay mucho ruido siempre. Hay […] espectáculos de mala calidad que arruinan la tranquilidad, especialmente en el área de albercas. Hasta se hacen concursos para que los adolescentes tomen cerveza en el menor tiempo posible, incitando el consumo. no lo recomendaría. Read moreGenuine Expedia guest review
"vacacion familiar de semana santa 2012"
Puntos a favor: La hubicación del hotel es muy buena; 1-Por un lado tiene la marina y por el oto lado la playa. 2-Hay un autobus que por $0.50 de dolar americano te transporta del hotel a la ciudad y no tienes que pagar taxis de $10.00 dolares. 3-El restaurante italiano es excelente.Genuine Hotels.com guest review
"Felicitaciones al personal"
Extraordinaria amabilidad del personal de servicio, desde maleteros, meseros, cocineros, recepción, etc.Genuine Expedia guest review
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