All hotels in Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereAv. Paseo de la Marina Sur S/N, Marina Vallarta, Puerto Vallarta, JAL, 48335, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.5 / 5Good

Score breakdown (from 134 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    4.0
  • Comfort
    3.4
  • Condition
    3.5
  • Neighborhood
    4.1
2.0 / 5Fair
"Vamar Vallarta Marina & Beach Resort"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
I was yelling at the front desk when I checked out the hotel! We landed at midnight and only stayed one night. When we checked in, we are required to wear the bracelet band on our hands and warned us not to remove it off during the entire stay. I was very unhappy about that. AFter I checked in my room, we removed our bracelet band. When we checked out the next day, we are required to return the bracelet band, otherwise we had to pay $500 pesco for losing one. It was ridiculous! And the shower drain was clog too. Music outside is kind of loud and nosiy! Didn't like the staying there at all~~~ But very closed to the ariport, only 5 min driving.
Genuine Hotels.com guest review
1 night trip Oct 24, 2013
A Traveler
US
4.0 / 5Excellent
"Great Stay in Marina Vallarta"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The Vamar Vallarta was a fantastic place for my first time to Puerto Vallarta. The service was incredible - all the staff members were so friendly! Ana Laura, Michaela, Diana, Abel and so many more...Thank you all! Be aware, this is not a big Americanized resort; it is charming and clean, with great pools and in a lovely location at the Marina, but if you want to feel like you are still in LA go elsewhere.
Genuine Hotels.com guest review
2 night trip with friends Aug 29, 2013
Erin K.
US
4.0 / 5Excellent
"Great hotel to relax"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a great time at Vamar Vallarta. The hotel workers are exceptionally kind and helpful. The buffet food was great. The view was also great! I would go back again! We came home very relaxed.
Genuine Expedia guest review
Other trip Jun 5, 2013
Melinda
US
4.0 / 5Excellent
"location and price cant be beat"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
we stayed at vamar 1/28-2/3. this was our second trip to puerto vallarta and stay at the vamar vallarta. we stayed in 2009 when it was called club embarcadero. let me just say they have shown VAST improvement since our last trip. i cant wait to see what the resort is like next time as we were told only 1/3 of the renovations and revamping have been done at this time. for vacationing on a budget this is worth every penny. for the price you get breakfast, lunch, snack, dinner and unlimited beverages. they even had CAPTAIN MORGAN, JOHNNY WALKER, BACARDI, MALIBU, JOSE CUERVO, BEEFEATER, AZUL, and many more "call liquors". for most resorts to have brand name liquor you will pay top dollar. yes the beds are hard but guess what i have yet to stay at any resort that the beds werent hard in mexico. it is a fact, in mexico they have hard beds, so get over it. breakfast by far is the best meal with made to order omelletes, quesadillas, etc. fernando the food/bev manager and tomas the chef try to accomodate all of your needs and wants even if the item you are hungry for is not on the menu, they will make it for you as they want you to be happy. the rest of staff at vamar is fantastico, especially matthew, fransisco, fernando, david, and ramon. we were very pampered by the bartenders and activities coordinators. we will definately be staying there again.
Genuine Expedia guest review
Other trip Feb 13, 2013
karena
US
4.0 / 5Excellent
"Good times"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Matthew was very helpful, kept us informed of activities and was a Good resource for any questions . Staff was always very helpful, will definitely be back again
Genuine Expedia guest review
Other trip Feb 7, 2013
cheryl
US
4.0 / 5Excellent
"great customer service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great experience.... l ioved it had a great time with people.....great customer service..... i will definitely go again
Genuine Expedia guest review
Other trip Jan 20, 2013
rafael
US
4.0 / 5Excellent
"Worth of visit"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We were showed a old and dirty room first, but we refused that and luckily we got nicer one in the 5th floor. Room is clean, spacious with nice little drying room and empty kitchen(no fridge). The stove works so I wished I had a pot to boil some water for a cup of tea. Beds are super firm. The buffet food was bit boring so we went out for dinner in marina most nights, and shopped in nearby oxxo for drinks and treats.
Genuine Expedia guest review
Other trip Jan 8, 2013
Minna
US
4.0 / 5Excellent
"PV"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Too many people with small children; otherwise a very nice hotel.
Genuine Expedia guest review
Other trip Jan 7, 2013
A Traveler
US
3.0 / 5Good
"The hotel is great for those speak Spanish."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
the problem is not that many staffs speak English and no currency exchange in the hotel. If you know Spanish this is OK
Genuine Expedia guest review
Other trip Dec 19, 2012
Sue
US
3.0 / 5Good
"Weekend Trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I have worked in hotels and stayed at plenty for my own personal and business travel. This property is a simple all inclusive hotel the staff are very nice. the hotel has a great pool and the rooms are very clean as well as the rest of the hotel. The food at the hotel is ok nothing great but it isn't bad either. The only things I can say is that durning the day if you want a drink you need to use the pool bar which is a far walk also they moved meals outside sometimes with out having signs or giving notice to guest. Overall if your looking to get away for a few days this a good spot to save some money.
Genuine Hotels.com guest review
3 night trip with friends Nov 9, 2012
G
US
5.0 / 5Outstanding
"great hotel for the family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
good i liked and i recommend this hotel for the family and for the price is a bargain
Genuine Expedia guest review
Other trip Jun 27, 2012
jv
US
4.0 / 5Excellent
"Great value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff at the hotel were all extremely friendly and willing to help. The hotel is in an excellent location, right on the marina and near the ocean. Both hotel pools were spacious. The rooms were a little warm and they did not have any clocks, those were my only two "complaints." It is perfect for a couple, or individual, who does not plan to be in the room that often. I can't say enough about the friendly staff, especially the bell-hops!
Genuine Expedia guest review
Other trip Jun 19, 2012
BB
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"UNCLEAN ROOMS"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
The pool was the best feature of this hotel. The room was filthy and very unclean. There was lots of left over hair on the bed and the lamps look like they are growing fungus. I will not recommend anyone to stay here unless you're desperate for a room. I will not be staying at this place again. TRUST ME!!
Genuine Hotels.com guest review
2 night trip Feb 5, 2015
CAROLINA
MX
5.0 / 5Outstanding
"Very nice hotel. We love it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had good. Experience nice food. All worker. So great
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
CA
5.0 / 5Outstanding
"Yingand Yang."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Vamar was over booked and could not accommodate us in main complex where we booked. Taken to the Villa complex and placed in a second floor large unit.No elevators. The only useable area was a nice bathroom and bedroom. The rest of the space was very much under furnished. To enjoy the main complex and to eat we were required to walk 2 blocks there and back. Oncein the complex the staff were excellent aswere our meals. Staff always stopped at the table to enquire if we were satisfied and could they provide more service. The restaurant setting on the marina waterway afforded many delights. Overall we would stay again but in the hotel,in the room we book.
Genuine Hotels.com guest review
2 night romance trip Nov 8, 2014
Ralph
MX
3.0 / 5Good
"Hola Amigo's"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The Flamingo is in Mexico, and is a Mexican style Hotel. Enjoy it for what it is. It is a great value for this high rent location. You will enjoy it most if you don't compare it to high end, 5 stars hotels. It is ideally located on the marina seawall where there is lots to do, great restaurants, fun pubs and live music. But before you head out on the Malacon take advantage of the great food, wonderful drinks, set beneath a huge palapa at the pools edge. The staff is very accommodating and will make your staff comfortable. I have stayed here 4 times but also want to add I have stayed at most of the Marina District hotels and this one remains the greatest value.
Genuine Hotels.com guest review
3 night romance trip Oct 11, 2014
Alan
MX
3.0 / 5Good
"Beds no good"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Beds and pillows are awful. Staff were very friendly and accommodating. The pool is frequently in the shade and there really isn't a beach.
Genuine Expedia guest review
Other trip Oct 16, 2014
A Traveler
CA
1.0 / 5Poor
"CHECK IN AND OUT BE PREPARED TO WAIT"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
CHECK IN WAS 30 MINUTES, CHECKOUT 1.5 HOURS IN LINE!! NO COFFEE MAKER, NO CHAIRS TO SIT ON, JUST SHEER DRAPES, WHEN THE SUN IS UP YOU KNOW IT!! NO MATTER WHERE YOUR ROOM IS, YOU HAVE A VIEW, BUT YOU ARE A LONG WAY FROM THE 1 ELEVATOR
Genuine Expedia guest review
Other trip May 3, 2014
BRUCE
CA
3.0 / 5Good
"OK for a cheap trip"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
If you are used to staying at standard US hotel, this might disappoint. There was no wifi in the rooms so I had to trek down to the chilly, open-air lobby each morning to load my emails - not fun at all. We did ask for an iron and a coffee maker, which they brought to our room (we had to buy our own coffee). The beach area is nice as it is on a walled platform with a good view. Don't come here though if you want to lay in the sand. They also won't serve snacks to your beach lounge chairs - only drinks. We went to OXXO and brought our own Pringles to snack on in the afternoon. This area is not so great if you are interested in night life but is it good if you want to relax completely. The crowd here is much older. The breakfast buffet was really good but we were not as thrilled with the dinner. However, there was a really nice little place just outside of the front entrance (if you are facing the spa, go to the left for one minute). There are a lot of other spas and restaurants nearby on the marina plaza.
Genuine Hotels.com guest review
3 night romance trip Feb 24, 2014
adamsjo
GB
2.0 / 5Fair
"Good location to Marina District in PV"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel is located next to an outdoor rooftop concert stage.There was a live concert on Sat night that kept us awake until past 1pm. We would never stay at this hotel agian for that reason.
Genuine Expedia guest review
Other trip Feb 25, 2014
Jeff
CA
4.0 / 5Excellent
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, pretty good food and close to all the action. What else could u want?
Genuine Expedia guest review
Other trip Feb 23, 2014
steve
CA
4.0 / 5Excellent
"Close to the Marina's great restaurants & shops"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is gorgeous, they have done a wonderful job with the infinity pool and surrounding patios as well as the beach. We were on the European plan (breakfast only) as we wanted to take advantage of the great restaurants close by for our other meals. Breakfast buffet had a wonderful variety as well as custom made omelettes etc. all in a beautiful outdoor setting by the water. Our only complaint would be that we would have liked a refrigerator in our room.
Genuine Hotels.com guest review
3 night trip with friends Feb 14, 2014
Debbie
CA
5.0 / 5Outstanding
"What a gem"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Fantastic hotel, inexpensive and included an amazing breakfast with extensive Mexican food choices. Kid friendly, great pool. The staff were friendly and helpful throughout the stay. A definite recommend. Easy to get to from the airport.
Genuine Expedia guest review
Other trip Feb 16, 2014
A Traveler
CA
4.0 / 5Excellent
"Great location with awesome staff."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
From housekeeping to breakfast attendants to desk staff we found everyone to be cheerful, interactive and accommodating. Rooms feature tile and bright traditional color palettes. While it appears they have been updating rooms to some extent the furnishings and cabinetry are dated. We found both the room and the common areas to be very clean. Regular attention to the pool, dining, and lobby area were evident. We have been told that beds in Mexico tend to be firm but the beds are like sleeping on a board with a thin mat covering it. Towels and facecloths left by the room attendants were often skimpy. Twice we even had to request items brought up as they had not left one facecloth or hand towel in the room. Breakfast was included with our room as we were on the European Plan. When the hotel was busy on the weekends the breakfast selection was varied and fresh but it was not as good during the week. We often questioned if it was just left-overs from the weekend as the pastries would be stale and selection very limited. The fresh fruit was always good and plentiful. The location was one of our favorite features as it is right on the marina with access to 30-40 little restaurants and many stores and services. The bus stops right outside the hotel and cabs to downtown Puerto Vallarta or Walmart were cheap. One specific note is that they have outside walkways with low walls to access rooms and my husband who has height issues was often uncomfortable as we were on the 6th floor.
Genuine Expedia guest review
Other trip Feb 6, 2014
Cindy
CA
3.0 / 5Good
"Great view and convenient shopping and dining out"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Enjoyable stay with good service and great value. Breakfast had good variety and nice ambience. Beach was so-so, but pools were clean and adequate. Bathroom needs to be upgraded. Kitchens need to be fully servicable or eliminated.
Genuine Expedia guest review
Other trip Jan 22, 2014
Wonger
CA
2.0 / 5Fair
"really great location with the marina and beach"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
nice location and friendly staff. not organized well, it is a guessing game as to the location of each meal, each day. The food is marginal at best. The place is not busy at all, and maybe that is why the food seems to be reheated each day. They have a Italian rest. but it is rarely open.
Genuine Expedia guest review
Other trip Jan 20, 2014
Heather
CA
4.0 / 5Excellent
"From bad first impression to Great Experience"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Everything started a bit rough because they overbooked the hotel. I must say they made up for it, they ended up giving us a nice room after the first night in a noisy room. The staff is very friendly and the maids will go the extra mile to try and help make your room more comfortable. Breakfast inclusive is the way to go, great buffet. The reception needs a bit more attention to detail , although nice manners they're a bit slower that one would like. Love 'La marina' area, is really great, feels secure and also very close to a convenience store and delicious tacos around the corner. Very close to the airport and has a bus stop right by the hotel entrance (couple min walk) to go into town. I'd stay there again because they have all the amenities (small scale) for a reasonable price.
Genuine Hotels.com guest review
4 night family trip Jan 2, 2014
A Traveler
CA
5.0 / 5Outstanding
"Nice Area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was in a nice location in the harbor area with many choices for food and shopping. Very friendly and helpful staff.
Genuine Hotels.com guest review
1 night trip Nov 9, 2013
G Ford
MX
3.0 / 5Good
"Don't expect perfection. Just Good Location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Pros: Very nice location with beach and marina access. Friendly staff. Cons: below average food. Clean but Old Hotel. Small beach. Crowded place. Must get to the restaurant before other guests or they will take your food
Genuine Hotels.com guest review
2 night family trip Feb 2, 2013
Javier
MX
4.0 / 5Excellent
"Don't believe the other reviews!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I enjoyed my stay @ Vamar Vallarta. The staff were all great and for the most part spoke good english. The food was delicious, especially the oriental night (they called it Caribean night). The only thing I did not like was the 'timeshare' people in the lobby...like everywhere else in Puerto Vallarta they were too pushy. i read the reviews before I left and was worried but it was quiet and an overall nice place to stay. Ramon @ the bar was GREAT!!
Genuine Hotels.com guest review
7 night family trip Jan 20, 2013
Cathy
CA
4.0 / 5Excellent
"Great food,location and safe..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is beautiful and the rooms are big, the staff at the front counter are very pleasant specially Juan the tour salesman is the best if you need a good quality tour, he gets out of his way to help you... The only down side is that they do not have a internet room for the clients to use and do the early boarding. They have the WiFi in the whole hotel, but you need a printer to print your boarding passes. The 2 restaurants in the hotel are great food and the waiters fantastic, the only one that need a bit of improvement is the one that is in the beach side. Otherwise the hotel is fantastic and I am 100% sure we will go back to this place, the location is safe and the environment great.... We have a great Time.
Genuine Expedia guest review
Other trip Dec 27, 2012
Elo
CA
5.0 / 5Outstanding
"Great fo the short stay. Had to travel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent service. Tha accommodation was great . A little noise from the large fans at the other building, but hey not a big deal.
Genuine Hotels.com guest review
1 night trip Oct 23, 2012
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Se ve bien por el photoshop"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Servicio en restaurante pesimo y no limpiaron completamente mi habitacion
Genuine Hotels.com guest review
3 night business trip Feb 15, 2015
A Traveler
MX
3.0 / 5Good
"BUEN HOTEL DE DESCANSO... NO PARA CONOCER VALLARTA"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Pros: La habitación cómoda, tiene áreas grandes en el hotel para caminar o descansar, su personal atento y con buena atención, ofrece shows nocturnos por si no sales a pasear de noche en Vallarta, 3 albercas, área de bar a todas horas... el área de marina y playa no es grande pero son bonitas, y con bar y snack algo limitado pero a la mano. Recomendable para quien desee relajarse y descansar... y tener pocas salidas a Vallarta y sus lugares de interés Contra: El restaurant de comida italiana y el de mariscos, es por reservación aunque tenga mesas vacías, deberían de dar un boleto para que el cliente pueda asistir por lo menos una vez al día a cualquiera de los 2 y no limitar al que alcance ha hacer la reservación entre 9 y 11 de la mañana (por lo regular ya estas haciendo alguna actividad). En lo personal, solo batallamos para que nos prestaran una secadora de cabello que solicitamos Área alejada del centro y malecón de Vallarta
Genuine Expedia guest review
Other trip Feb 13, 2015
Hugo
MX
4.0 / 5Excellent
"Excelente estancia, divertido fin de semana"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Pasamos un divertido fin de semana. Muchas gracias la pasamos genial. Regresaremos pronto...
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
MX
2.0 / 5Fair
"Incomodo y viejo"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Nuestra estancia fue muy mala por varias cosas: 1 no hay camastros suficiented 2 las instalaciones son muy viejas 3 en los cuarto se escucha TODO el ruido del exterior 4 las camas y almohadas son muy duras En caso de lluvia, el,hotel no esta bien acondicionado para estp ya que no hay espacios para estar (que no sea el cuarto) y el restaurante hay partes que no tiene techo por lo que te mojas mientras comes.
Genuine Expedia guest review
Other trip Feb 4, 2015
paula
MX
3.0 / 5Good
"No era lo que esperaba ."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Todo bien excepto el detalle de facturación que ocupaba y demasiada austeridad en la habitación .
Genuine Expedia guest review
Other trip Feb 1, 2015
sandy
MX
5.0 / 5Outstanding
"UNA AGRADABLE ESTANCIA EN PUERTO VALLARTA"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nuestra estancia en puerto vallarta fue muy agradable ya que nos hospedanos en el hotel VALMAR que tiene una magnifica ubicacion a un lado de la marina con una hermosa vista, ademas de que se puede caminar por las noches, la comida es buenisima, creo qeu este es un punto de lo mejor, ademas del personal muy amable y servicial. Las instalaciones en buen estado, varias albercas (sin calefaccion, local no me importo mucho porque vengo de baja california), pero otros comentaban que el agua deberia de esta un poco menos frias.El acceso a la playa no es muy grande pero esto no se noz hizo impedimento para divertirnos ya que cada dia haciamos algo diferente. Aquie si que conviene el ALL INCLUSIVE, vale cada peso que se paga por el viaje.Los tours varias mucho de precio y hay que investigar bien antes de decidirse.
Genuine Expedia guest review
Other trip Jan 28, 2015
FRabian
MX
3.0 / 5Good
"no fue de mi agrado"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
El hotel se encuentra un una zona muy bonita, sin embargo la atencion no fue la que esperaba ya que en dos ocaciones nos cambiaron la habitacion primero porque las tarjetas no abrieron, y ademas yo solicite una habitacion con dos camas matrimoniales y me dieron una king siendo eramos dos adultos y dos menores, la comida de bufet no me gusto.
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
A Traveler
MX
5.0 / 5Outstanding
"Un muy buen servicio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Fue una estancia muy agradable para un viaje de familia
Genuine Hotels.com guest review
2 night family trip Jan 16, 2015
A Traveler
MX
4.0 / 5Excellent
"Muy agradable sorpresa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Muy lindo el hotel, el personal sumamente amable, las habitaciones limpias y bonitas, sólo el baño olía mal, creo que es mi único reparo, faltaría remodelar baño y quitar una cocina que no sirve para nada. Por lo demás felicidades!!
Genuine Expedia guest review
Other trip Jan 19, 2015
ale
MX
3.0 / 5Good
"Hotel promedio, servicio normal"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Inicialmente nos dieron unas habitaciones muy viejas y descuidadas justo al lado de la zona de recreacion, al siguiente dia pedimos cambio y nos dieron una habitacion en las villas mucho mejor. El primer dia nos persiguieron para vendernos creo que un tiempo compartido. En los dias siguientes todo fue normal con las nuevas habitaciones. El hotel no es malo pero tampoco es el mejor, paseando por el hotel pareciera que tienen mejores habitaciones y remodeladas en otra torre del mismo hotel. En general el personal es amable, la persona que atiende en la noche es un poco frio, pero igual es muy servicial, los licores del bar son de muy buena calidad. Nos pareció raro que lo primero que nos hicieran firmar era una exención de responsabilidad si le pasaba algo a nuestros efectos personales o a nuestro automóvil, eso nos hizo sentirnos un poco desprotegidos, aunque al final el hotel es muy tranquilo. Por el precio pagado creo que no se puede pedir más.
Genuine Hotels.com guest review
4 night family trip Jan 2, 2015
Julian Andres
CO
5.0 / 5Outstanding
"Muy buen hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy buen hotel
Genuine Hotels.com guest review
6 night family trip Dec 31, 2014
Carlos
MX
4.0 / 5Excellent
"Hotel muy accessible"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Lo unico malo es que la alberca no tiene o no funciona la calefaccion. El agua muy fria. Todo lo demas todo perfecto.
Genuine Expedia guest review
Other trip Nov 23, 2014
coco
MX
4.0 / 5Excellent
"Hotel com ótimo custo-benefício"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
O Hotel tem ótimo custo-benefício, recomendo para casais já que as atividades para crianças são limitadas. A alimentação é boa, especialmente os restaurantes de frutos do mar e italiano. A internet é gratuita, porém muito lenta. Muitas vezes ficamos sem conexão.
Genuine Hotels.com guest review
3 night romance trip Nov 12, 2014
A Traveler
BR
4.0 / 5Excellent
"Recomendable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Buena relación precio servicio
Genuine Hotels.com guest review
2 night business trip Sep 26, 2014
Ruben
MX
4.0 / 5Excellent
"Excelente!!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Buen hotel, el servicio fue bueno y con gusto regresaría. El servicio de club de niños estuvo de maravilla, la niña estuvo muy entretenida y muy bien cuidada. Sólo les pediría que no sean tan insistentes en ofrecer la membresía y en tener mayor variedad en los bufetes.
Genuine Hotels.com guest review
2 night family trip Aug 13, 2014
A Traveler
MX
3.0 / 5Good
"agradable"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
todo estubo bien nada mas quede con duda sobre el monto quepague segun vi en la pagina estaba un poco mas barato
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
MX
1.0 / 5Poor
"Falta más información de actividades"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Falta muuuuca calidad en los alimentos. Muy pobres. Me cargaron dos veces la estadía en la tarjeta
Genuine Expedia guest review
Other trip Aug 26, 2014
jose luis
MX
4.0 / 5Excellent
"esta muy comodo falta un restauran en la playa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
confortable
Genuine Hotels.com guest review
3 night family trip Aug 6, 2014
A Traveler
MX
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews