All hotels in Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Av. Paseo de la Marina Sur S/NMarina Vallarta, Puerto VallartaJAL48335Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Hotels.com reviewsTripAdvisor reviews
3.4 / 5Good

Score breakdown (from 160 reviews)

  • Breakfast
    Tasty breakfast
  • Location
    Great location
  • Service
    Fantastic service
  • Food
    Food is all right
  • Room
    Room is not nice
  • Vibe
    Poor vibe
3.0 / 5Good
"Nice water view, well kept grounds"
Room was ok, ac not working, ceiling fan not working, window sheer curtain would not pull all way over for full window view. They offered us a free buffet breakfast and it was good dining right on marina channel. Price very good for the area? We did not go to beach club offered by hotel. Great location adjacent to several marina restaurants.
Genuine Hotels.com guest review
1 night trip Feb 11, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel with all inclusive option"
The hotel is in a very nice location within walking distance of many restaurants and shops on the marina. The staff is super friendly. The buffet style food could be better however the seafood and Italian meals served at the sitdown restaurant were nice. The many people approaching you regarding timeshare meetings is a bit annoying but easily ignored.
Genuine Expedia guest review
Other trip Feb 11, 2014
A Traveler
US
3.0 / 5Good
Hotel is a little run down. Breakfast in the morning was very good!! Had to change runs because things did not work. For one night it was close to where we are going to stay.
Genuine Hotels.com guest review
1 night trip Feb 6, 2014
MLO
US
4.0 / 5Excellent
"Nice and close to the marina."
It was a great experience and the stuff are excellent, they are very helpful. The only problem that I did have was that the windows and doors have a gap that lets air filter through and if a smoker smokes in the outside of the building it will go in and it will be very uncomfortable, which was my experience. So I would recommend that if the hotels have smoking section advice the smokers not to smoke at least 100 yards away from the building.
Genuine Expedia guest review
Other trip Feb 2, 2014
Leo
US
5.0 / 5Outstanding
"Arrived early and stayed late"
Got there before noon and was checked right in. Our flight didn't leave till 6 pm so they let us leave our luggage there and hang around the pool. The hotel was nice as was the pool. Loved the view of the cruise ships and the Marina from the balcony. Staff was friendly. Would stay there again.
Genuine Hotels.com guest review
2 night trip Jan 20, 2014
Vamar Vallarta
US
1.0 / 5Poor
"Beware of Bed Bugs"
Checked bed for bed bugs. Found evidence of bed bugs and contacted the front desk (droppings, blood spots on the bedding and one skeletal remains). They confirmed that bed bugs were infecting our room. They offered us another room but the condition of that room was terrible (very old mattress, three of the four bedroom lights did not work). The original room had a new mattress and only a few dropping from bed bugs in one corner of the mattress. So we spent the one night in that room after they changed the bedding. We did not see any evidence of being bitten. There was also a large number of very small ants in the bathroom. In addition the mattress was hard, there are no face cloths and no hair dryer. I did not sleep very well that night. The view from the window of the Marina was charming although there was no screen on the window and pigeons liked the railing across the window.
Genuine Expedia guest review
Other trip Jan 23, 2014
Shelly
US
1.0 / 5Poor
"Beware of Bed Bugs"
Due to reports on a couple of reviews last fall, I suspected that there had been some bed bugs. So I checked the mattress and sure enough I found a very small indication that there were bed bugs. The mattress was brand new and there were only a few droppings and one outer skeletal They offered us another room, but the mattress there was terrible and 3 of the 4 light fixtures did not work. So we decided to take our chances and stay there the one pre paid night. They changed the sheets for us. I don't believe either of us got bitten, but I did not sleep very well. The mattress was hard, there are no hair dryers in the rooms, no facecloths. Otherwise the room could be called charming. The few staff we met were kind and efficient.
Genuine Expedia guest review
Other trip Jan 21, 2014
Shelly
US
4.0 / 5Excellent
"Nice pool right along the marina. Nice staff"
Hotel room was disappointing, and not as nice as we expected. We paid to upgrade to get a balcony, but later found out we could have probably gotten it for free if we negotiated. We needed to go buy water, as what they provided was not enough. Other than those few negatives, we had a great time while we were at this hotel. The food is very authentic, and the staff was very polite and hardworking. The grounds are kept very clean. The pool is extremely clean, large, and has a swim up bar. 4 minute walk to the marina which has lots of shops and restaurants. Make sure you take your towel with you wherever you go, no need to worry about getting a spot at the pool. We were there new years eve through january 8th. It was very crowded through Monday the 6th, as locals were all vacationing. We have heard it is very slow now until spring break, so there are a lot less options for things to do and food variety. Just make sure to ask if you need anything at all, because they are helpful if you ask - but don't really offer up much information. This is not an "americanized" resort, but everyone is very friendly and you could get by not knowing Spanish.
Genuine Expedia guest review
Other trip Jan 19, 2014
A Traveler
US
4.0 / 5Excellent
"Good"
It was good for the money, but they can inprube, the tv's on the room looks blurry sometimes. And the romos are noisy.
Genuine Expedia guest review
Other trip Jan 19, 2014
Luis
US
4.0 / 5Excellent
"Excellent view of marina from room."
Great location and very good breakfast included. We will go there again.
Genuine Expedia guest review
Other trip Jan 18, 2014
A Traveler
US
2.0 / 5Fair
"Noisy and Dirty!"
There was loud music being played by the hotel DJ, every night until 1:00 am! When we complained about the noise they told us that everybody else enjoyed the loud music and that there was nothing they could do about it. Our blanket was dirty and stained with what appeared to be blood. They replaced it with another dirty one! On the positive side the food was delicious and some members of the staff were very nice. The location was beautiful but the beach was tiny.
Genuine Expedia guest review
Other trip Jan 11, 2014
Gary and alexia
US
2.0 / 5Fair
"dissapointed boring"
I was dissapointed because first of all the front desk wasnt very friendly. When we got there we had to ask for 2 more towels several times, you would think when you see 5 people on a reservation you would get 5 towels. The room was very clean everyday. There was no entertainment while we were there so the kiddos were bored every evening. When i asked the front desk if there was any entertainment he said he didnt know and " to see matthew" ok, who the heck is matthew? Wheni finally learned there would be entertainment on monday and tuesday it gave us something to look forward to. Well monday came and nothing. Tuesday came, nothing. When i asked front desk i got an " idk, the girl got fired" Wow. One last thing, no two. When you check in, and some nice person comes to talk to you to tell you to listen to a 90 minute presentation and you get this and this for a discounted rate, RUN AS FAST AS YOU CAN. We decided to go to the presentation to another hotel. TIMESHARES. the stupidest thing weve ever done in our life! It wasted a whole day, not just 90 minutes of our lives. A whole wasted day that we coulve spent with our family. Live and learn. Last thing, do yourself a favor and bring your own pillow from home. Food was ok, ok as in OK. One good thing i have to say is the on call dr, i was impressed with him.our child had a high fever and he came at 1 am quickly and prepared with reasonable prices. The food manager- She cares about her job.
Genuine Hotels.com guest review
3 night family trip Jan 5, 2014
chris
US
1.0 / 5Poor
"Horrible place. Do not stay here!"
Luckily we only stayed here for one night. We only booked this hotel for one night and boy were we glad it wasn't any longer. It took us over 45 minutes to check in because the staff couldn't figure out our reservation. When we finally got to our room it was disgusting!! There was a kitchen but only a stove in it. That didn't work. There were bugs in the bathroom on the walls The beds were so uncomfortable and we were very worried there were bugs in them as well. There was 1 sheet on the bed then the top comforter that was as thin as a sheet. It was so uncomfortable and there were no extra blankets or pillows available. The curtains were falling down and didn't close properly. We asked for a room with an ocean view and there was ocean in the background but to see it you had to look over a very large dump of garbage and construction materials with rats all over it. It was absolutely horrible and I would not recommend this place to anyone!!!
Genuine Expedia guest review
Other trip Jan 9, 2014
glenda
US
5.0 / 5Outstanding
"Vamar Vallarta highly recommended"
Located at the Marina, you'll find a great view. The staff was superb stopping to chat and always there to serve. Best of all is their all inclusive rate with exceptional food at the restaurant. We had excellent seafood served at lunch and a smoked marlin tostada appetizer for the Italian dinner. There is also a buffet filled with fruit and hot breakfast, lunch and dinner.
Genuine Expedia guest review
Other trip Jan 8, 2014
Claudia
US
2.0 / 5Fair
The hotel is clean and the employees are nice and do well their job, specially at the restaurant and Front Desk. Breakfast was fine but the food at lunch, snacks and dinner was not good at all. It's nice that the hotel is close to the Marina
Genuine Hotels.com guest review
7 night trip Dec 21, 2013
Ivonne Gamboa
US
2.0 / 5Fair
The personnel was very nice. My room was clean, but not all of the rooms have appliances, some have refrigerators, and some not. Food was not good, not tasty at all. Breakfast was ok, though. Neighborhood and view of the Marina is nice.
Genuine Hotels.com guest review
7 night family trip Dec 21, 2013
Francisco J Gamboa
US
1.0 / 5Poor
"Horrible! Do not stay here!!"
Luckily we only stayed here for one night. We were in Mazatlan and needed to catch our flight from PV home. We only booked this hotel for one night and boy were we glad it wasn't any longer. It took us over 45 minutes to check in because the staff couldn't figure out our reservation. When we finally got to our room it was disgusting!! There was a kitchen but only a stove in it. That didn't work. There were bugs in the bathroom on the walls The beds were so uncomfortable and we were very worried there were bugs in them as well. There was 1 sheet in the bed then the top comforter that was a thin as a sheet. It was so uncomfortable. The curtains were falling down and didn't close properly. We asked for a room with an ocean view and there was ocean in the background but to see it you had to look over a manage dump of garbage and construction materials. It was absolutely horrible and I would not recoend this place to anyone!!!
Genuine Expedia guest review
Other trip Jan 7, 2014
glenda
US
1.0 / 5Poor
"Terrible experience!!!"
Food was really really bad!!! The room was stinks, old and with a clogged sink and bath tub No hot water in the shower
Genuine Expedia guest review
Other trip Jan 1, 2014
Ilanit
US
3.0 / 5Good
"Marina view"
This was my second time at puerto vallarta. The hotel check in was slow due to only one computer to check in with. The first room I was given had a king size bed with no baloney. I had paid for a baloney view and I asked to either be reimbursed for the extra money or change my room. They changed the room after confirming with expedia. The food was descent for buffet style they have a grill and you can get several things made to order. They have a set up for vallarta adventures that I purchased two tours from, Extreme Adventures and Yelapas both were great but it cost more thru the hotel then if I would have purchased online or downtown. There are several shops and restaurants just outside the hotel around the marina where you can get better food.
Genuine Expedia guest review
Other trip Dec 31, 2013
claire
US
4.0 / 5Excellent
"Great For Relaxing Get Away"
I preferred to be by beach, stores and all. But this hotel for the low price was a deal. From security to front desk to waiters all super pleasant and attentive. Beach was walking distance and lots shops and restaurants on marina. Bus was easy and cheap to get to downtown. I will be staying here for same price deal. Nice for last minute trip and first time visiting Puerto Vallarta.
Genuine Hotels.com guest review
3 night trip Dec 11, 2013
YVONNE
US
3.0 / 5Good
"INTERNET A BAD JOKE"
If the internet had worked I would have given the place a LOT higher ratings… I would MUCH rather pay a reasonable fee for internet that WORKS than get FREE non working internet which is what they have. If you work and play in Puerta Vallarta don't stay here until they get their internet situation fixed. We stayed on the 6th floor and had to come down to the lobby to get ANY access at all and it didn't work there either.
Genuine Expedia guest review
Other trip Dec 10, 2013
Ned
US
4.0 / 5Excellent
"Pleasantly surprised"
Friends told us about this hotel We usually stayed at a different one Good location obstinate Great buffet breakfast, nice infinity pool with swim up bar The staff in every area was very friendly and helpful
Genuine Hotels.com guest review
1 night trip Nov 13, 2013
MARIANNE
US
5.0 / 5Outstanding
"Pretty good hotel"
The overall experience was amazing. The staff was helpful and polite, and on ocassion, funny. The food was great, and there was service at late times at night (which is always amazing). The pools were great and clean, the beach is nice, although slightly rocky, so it can be cumbersome to go get a swim at the beach of the hotel, especially when trying to swim at large. The rooms were nice although I would have like a room with a love seat or otherwise, that could have been used as a third bed. Cable TV was a bit fuzzy, maybe the cable was not connected correctly, I didn't bother to check or get it checked. They have some nice night club deals, with taxi included, which is always welcome.
Genuine Expedia guest review
Other trip Nov 4, 2013
Orlando
US
2.0 / 5Fair
"Vamar Vallarta Marina & Beach Resort"
I was yelling at the front desk when I checked out the hotel! We landed at midnight and only stayed one night. When we checked in, we are required to wear the bracelet band on our hands and warned us not to remove it off during the entire stay. I was very unhappy about that. AFter I checked in my room, we removed our bracelet band. When we checked out the next day, we are required to return the bracelet band, otherwise we had to pay $500 pesco for losing one. It was ridiculous! And the shower drain was clog too. Music outside is kind of loud and nosiy! Didn't like the staying there at all~~~ But very closed to the ariport, only 5 min driving.
Genuine Hotels.com guest review
1 night trip Oct 24, 2013
A Traveler
US
4.0 / 5Excellent
"Great Stay in Marina Vallarta"
The Vamar Vallarta was a fantastic place for my first time to Puerto Vallarta. The service was incredible - all the staff members were so friendly! Ana Laura, Michaela, Diana, Abel and so many more...Thank you all! Be aware, this is not a big Americanized resort; it is charming and clean, with great pools and in a lovely location at the Marina, but if you want to feel like you are still in LA go elsewhere.
Genuine Hotels.com guest review
2 night trip with friends Aug 29, 2013
Erin K.
US
4.0 / 5Excellent
"Great hotel to relax"
We had a great time at Vamar Vallarta. The hotel workers are exceptionally kind and helpful. The buffet food was great. The view was also great! I would go back again! We came home very relaxed.
Genuine Expedia guest review
Other trip Jun 5, 2013
Melinda
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"GREAT PRICE, CLEAN AND SUPER FRIENDLY."
THE ALL INCLUSIVE WAS A GREAT DEAL. THE BUFFET WAS A WEKKLY ROTATION WITH A FEW THINGS THE SAMAE EACH DAY. BUFFET THE SAME EACH MORNONG. BBQ BEEF ONE NIGHT, ORIETAL AND SUSHI ANOTHER NIGHT, MEXICAN ANOTHER NIGHT- ALL QUITE GOOD. NO COFFEE CREAM HAD TO ASK FOR HOTMILK FOR COFFEE EACH TIME. TIPING. ABIT HELPS OUT THE WAITERES AND STAFF AND THEY ARE CERTAINLY ATTENTIVE REGARDLESS. SPOTLESS ROOMS - DID NOT SEE ONE CRAWLING CREATURE OR INCSECT IN 10 DAYS. COMFY BEDS WITH CRISP COTTON SHEETS. GOOD AC. BEAUTIFUL VIEW. ROOMY HOTEL ROOMS. BIG BATHROOM AT THE END SUITES. CURTAINS DAMAGED AND DIDNT CLOSE RIGHT BUT I DONT NEED ABSOLUTE DARKNESS. CLOSE TO BEACH WITH AWESOME BARS AND LUNCH RESTATURANTS. SUPER AWESOME STAFF. FRESH THICK AND SPOTLESS TOWELS. GOOD MUSIC NOT TOO MUCH ACTIVITIES AT HOTEL- WATER EXERCISES. PEACEFUL AND WATCHED THE YACHTS. GO BACK AND FORTH TO DOCK
Genuine Hotels.com guest review
8 night family trip Feb 13, 2016
marialisa
CA
3.0 / 5Good
A very vibrant atmosphere that unfortunately often went to all hrs. of the night. The adult pool had blaring music so really no peace and quiet. Standard room with King bed was roomie, windows had louvred glass at the bottom that allowed all sound to come through. Be aware that this place is party central for University students on break. The staff was very friendly and helpful. Food was plentiful and a nice variety. Would stay again but would request a room away from the main foyer.
Genuine Hotels.com guest review
8 night romance trip Feb 8, 2016
A Traveler
CA
3.0 / 5Good
The hotel was great but the food was not the only place was the Italian place the seafood place was awful as the buffet was all Mexican food plus was not warm either
Genuine Hotels.com guest review
2 night family trip Feb 2, 2016
Sharon
CA
1.0 / 5Poor
"Not what we booked"
We booked a standard kingsize bed in a room with a balcony. We got a room with what looked like 2 single beds. We tried to discuss this with front desk and was told the room we booked does not exist. And that they are full so after mor discussion we we offered another room. The room we got was not in good shape it smelled of mold. The bed smelled horible and the pillows were even worse. There was broken glass window so that someone could put their whole arm into our room. We were missing face cloths and hand towels so we phoned down and got more full size towels. There was no bath mat so the tile gor slippery after a shower and was dangerous. we requested a key for the room safe but never got one. So we had to keep valubles locked in suitcase. I know everyone complains about food but there was also unsafe food handling taking place. The same hand that took the raw hamburger to be placed on the grill was never washed and was also the hand that gave you the bun. There are pigeons all over the buffet area while you eat. As for the alcohol the beer was flat, the drinks are watered down and after 5 pm there is only one bartender for the whole resort. so getting drinks takes a while. The one highlight was Danny boy the activities director. He was working with nothing but worked hard to make the place fun. The pool steps are slippery and there is no rail. In short there is lots of better places to stay in Mexico. Please spend your money elsewhere.
Genuine Expedia guest review
Other trip Jan 12, 2016
Neil
CA
1.0 / 5Poor
"UNCLEAN ROOMS"
The pool was the best feature of this hotel. The room was filthy and very unclean. There was lots of left over hair on the bed and the lamps look like they are growing fungus. I will not recommend anyone to stay here unless you're desperate for a room. I will not be staying at this place again. TRUST ME!!
Genuine Hotels.com guest review
2 night trip Feb 5, 2015
CAROLINA
MX
5.0 / 5Outstanding
"Very nice hotel. We love it"
We had good. Experience nice food. All worker. So great
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
CA
5.0 / 5Outstanding
"Yingand Yang."
Vamar was over booked and could not accommodate us in main complex where we booked. Taken to the Villa complex and placed in a second floor large unit.No elevators. The only useable area was a nice bathroom and bedroom. The rest of the space was very much under furnished. To enjoy the main complex and to eat we were required to walk 2 blocks there and back. Oncein the complex the staff were excellent aswere our meals. Staff always stopped at the table to enquire if we were satisfied and could they provide more service. The restaurant setting on the marina waterway afforded many delights. Overall we would stay again but in the hotel,in the room we book.
Genuine Hotels.com guest review
2 night romance trip Nov 8, 2014
Ralph
MX
3.0 / 5Good
"Hola Amigo's"
The Flamingo is in Mexico, and is a Mexican style Hotel. Enjoy it for what it is. It is a great value for this high rent location. You will enjoy it most if you don't compare it to high end, 5 stars hotels. It is ideally located on the marina seawall where there is lots to do, great restaurants, fun pubs and live music. But before you head out on the Malacon take advantage of the great food, wonderful drinks, set beneath a huge palapa at the pools edge. The staff is very accommodating and will make your staff comfortable. I have stayed here 4 times but also want to add I have stayed at most of the Marina District hotels and this one remains the greatest value.
Genuine Hotels.com guest review
3 night romance trip Oct 11, 2014
Alan
MX
3.0 / 5Good
"Beds no good"
Beds and pillows are awful. Staff were very friendly and accommodating. The pool is frequently in the shade and there really isn't a beach.
Genuine Expedia guest review
Other trip Oct 16, 2014
A Traveler
CA
1.0 / 5Poor
"CHECK IN AND OUT BE PREPARED TO WAIT"
CHECK IN WAS 30 MINUTES, CHECKOUT 1.5 HOURS IN LINE!! NO COFFEE MAKER, NO CHAIRS TO SIT ON, JUST SHEER DRAPES, WHEN THE SUN IS UP YOU KNOW IT!! NO MATTER WHERE YOUR ROOM IS, YOU HAVE A VIEW, BUT YOU ARE A LONG WAY FROM THE 1 ELEVATOR
Genuine Expedia guest review
Other trip May 3, 2014
BRUCE
CA
3.0 / 5Good
"OK for a cheap trip"
If you are used to staying at standard US hotel, this might disappoint. There was no wifi in the rooms so I had to trek down to the chilly, open-air lobby each morning to load my emails - not fun at all. We did ask for an iron and a coffee maker, which they brought to our room (we had to buy our own coffee). The beach area is nice as it is on a walled platform with a good view. Don't come here though if you want to lay in the sand. They also won't serve snacks to your beach lounge chairs - only drinks. We went to OXXO and brought our own Pringles to snack on in the afternoon. This area is not so great if you are interested in night life but is it good if you want to relax completely. The crowd here is much older. The breakfast buffet was really good but we were not as thrilled with the dinner. However, there was a really nice little place just outside of the front entrance (if you are facing the spa, go to the left for one minute). There are a lot of other spas and restaurants nearby on the marina plaza.
Genuine Hotels.com guest review
3 night romance trip Feb 24, 2014
adamsjo
GB
2.0 / 5Fair
"Good location to Marina District in PV"
Hotel is located next to an outdoor rooftop concert stage.There was a live concert on Sat night that kept us awake until past 1pm. We would never stay at this hotel agian for that reason.
Genuine Expedia guest review
Other trip Feb 25, 2014
Jeff
CA
4.0 / 5Excellent
"Nice place"
Clean, pretty good food and close to all the action. What else could u want?
Genuine Expedia guest review
Other trip Feb 23, 2014
steve
CA
1.0 / 5Poor
"service & customers service"
Rooms are not clean went you turn the water on rusty water comes out you need to live the water running to it comes out clean Front desk personal things that if you're American your coming with the party attitude an for then you will damage the rooms in the hotel so they will tried to give you a room without furniture's also the rooms smell bad not good service and the list keeps going its to much to at to it so my digestion is do not take your families to this hotel
Genuine Hotels.com guest review
1 night trip Feb 18, 2014
pete
MX
4.0 / 5Excellent
"Close to the Marina's great restaurants & shops"
The hotel is gorgeous, they have done a wonderful job with the infinity pool and surrounding patios as well as the beach. We were on the European plan (breakfast only) as we wanted to take advantage of the great restaurants close by for our other meals. Breakfast buffet had a wonderful variety as well as custom made omelettes etc. all in a beautiful outdoor setting by the water. Our only complaint would be that we would have liked a refrigerator in our room.
Genuine Hotels.com guest review
3 night trip with friends Feb 14, 2014
Debbie
CA
5.0 / 5Outstanding
"What a gem"
Fantastic hotel, inexpensive and included an amazing breakfast with extensive Mexican food choices. Kid friendly, great pool. The staff were friendly and helpful throughout the stay. A definite recommend. Easy to get to from the airport.
Genuine Expedia guest review
Other trip Feb 16, 2014
A Traveler
CA
4.0 / 5Excellent
"Great location with awesome staff."
From housekeeping to breakfast attendants to desk staff we found everyone to be cheerful, interactive and accommodating. Rooms feature tile and bright traditional color palettes. While it appears they have been updating rooms to some extent the furnishings and cabinetry are dated. We found both the room and the common areas to be very clean. Regular attention to the pool, dining, and lobby area were evident. We have been told that beds in Mexico tend to be firm but the beds are like sleeping on a board with a thin mat covering it. Towels and facecloths left by the room attendants were often skimpy. Twice we even had to request items brought up as they had not left one facecloth or hand towel in the room. Breakfast was included with our room as we were on the European Plan. When the hotel was busy on the weekends the breakfast selection was varied and fresh but it was not as good during the week. We often questioned if it was just left-overs from the weekend as the pastries would be stale and selection very limited. The fresh fruit was always good and plentiful. The location was one of our favorite features as it is right on the marina with access to 30-40 little restaurants and many stores and services. The bus stops right outside the hotel and cabs to downtown Puerto Vallarta or Walmart were cheap. One specific note is that they have outside walkways with low walls to access rooms and my husband who has height issues was often uncomfortable as we were on the 6th floor.
Genuine Expedia guest review
Other trip Feb 6, 2014
Cindy
CA
3.0 / 5Good
"Great view and convenient shopping and dining out"
Enjoyable stay with good service and great value. Breakfast had good variety and nice ambience. Beach was so-so, but pools were clean and adequate. Bathroom needs to be upgraded. Kitchens need to be fully servicable or eliminated.
Genuine Expedia guest review
Other trip Jan 22, 2014
Wonger
CA
2.0 / 5Fair
"really great location with the marina and beach"
nice location and friendly staff. not organized well, it is a guessing game as to the location of each meal, each day. The food is marginal at best. The place is not busy at all, and maybe that is why the food seems to be reheated each day. They have a Italian rest. but it is rarely open.
Genuine Expedia guest review
Other trip Jan 20, 2014
Heather
CA
4.0 / 5Excellent
"From bad first impression to Great Experience"
Everything started a bit rough because they overbooked the hotel. I must say they made up for it, they ended up giving us a nice room after the first night in a noisy room. The staff is very friendly and the maids will go the extra mile to try and help make your room more comfortable. Breakfast inclusive is the way to go, great buffet. The reception needs a bit more attention to detail , although nice manners they're a bit slower that one would like. Love 'La marina' area, is really great, feels secure and also very close to a convenience store and delicious tacos around the corner. Very close to the airport and has a bus stop right by the hotel entrance (couple min walk) to go into town. I'd stay there again because they have all the amenities (small scale) for a reasonable price.
Genuine Hotels.com guest review
4 night family trip Jan 2, 2014
A Traveler
CA
5.0 / 5Outstanding
"Nice Area"
The hotel was in a nice location in the harbor area with many choices for food and shopping. Very friendly and helpful staff.
Genuine Hotels.com guest review
1 night trip Nov 9, 2013
G Ford
MX

The following reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Sin opción!"
El olor del baño y por ende el de la habitación no era agradable. La molestia de las moscas y pájaros en el Area del restaurante del área de la Marina tampoco fue agradable.
Genuine Hotels.com guest review
3 night family trip Mar 24, 2016
A Traveler
MX
3.0 / 5Good
"Recepcion de terror!"
Recepcion muy mala, dijeron que no habian recibido el pago de Hoteles.com y que teniamos que pagar de nuevo. Nos exigieron abrir un voucher por una noche, sino no nos permitaban el ingreso. Ademas nos avisaron que era problema nuestro asegurarnos que el hotel habia recibido el pago... Personal de recepcion muy agresivo ademas.
Genuine Hotels.com guest review
5 night trip with friends Mar 21, 2016
Christian
MX
4.0 / 5Excellent
Bien en general, solicitaría mas variedad de comida, y que no pongan flores artificiales. _ Que no mientan al decir que tienen playa, pues el que lo tiene es un Htl, de enfrente. - Su wi fi,muy malo.
Genuine Hotels.com guest review
2 night family trip Jan 15, 2016
Dora Lidia
MX
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews