Design Suites at Castle Beach - Miami Beach

We stayed at the ocean view suite. The room had a balcony and it was great view. Inside of the hotel seemed pretty old, but the room was very clean and looked nice. You can access to Ocean Drive easily as you can even take a bus to get there. The price was very cheap. We are definitely gonna visit there again.

Genuine Hotels.com guest review

I would seriously recommend for you to stay elsewhere. At check-in there were two people sitting at the desk, no other customers in the office, and it took them a couple of minutes to acknowledge my presence. I was given no information (access codes from beach area, how to locate the pool, how to locate the fitness). There’s no ramp to roll heavy bags […] into/out of the hotel and no assistance was provided to carry heavy bags down the stairs as several people looked from the desk area. I had no hot water the first night and was unable to take a shower to meet my friends out for dinner that evening. I was very upset. When i complained at the front desk the next morning and asked for compensation, they offered a coffee voucher at the tiki bar. Seriously! I told them if that's all they could offer, i didn't want it. They should've offered an extra night to use within a year (which i would not have used; i wouldn't even give it away to someone else). I would be embarrassed to recommend this place to anyone. The rooms have been renovated, but they did not clean up the old before applying the new and it's evident around the tiles which are cut out poorly. When i asked for a receipt, they told me i could go online to get a receipt. Seriously!, that's your job. The customer service is extremely poor. Bathtub area is unclean. Poor, poor experience. Do not stay at this hotel. Spend the extra money to stay at a clean, properly upgraded hotel. Read more

Genuine Hotels.com guest review

The only thing I disliked about the hotel was the elevators but they are renovating them so I think after that is done it will be a pretty good hotel

Genuine Hotels.com guest review

Valet lost my keys and the hours of the front desk are not very convenient.

Genuine Hotels.com guest review

Did'nt enjoy my room being right next to the construction sites because of the noise, so the hotel staff changed our room & that made me very happy. Loved the convience of the free valet parking & the access to the beach! I would stay there again! Staff was very nice. Some things need some improving, but overall it's a nice place to crash!

Genuine Hotels.com guest review

Our room was comfortable and clean. We had no issues or set backs of any kind. Our view was spectacular.

Genuine Hotels.com guest review

Just what we were looking for ...rooms were clean, a nice view, affordable, easy check in/out.

Genuine Hotels.com guest review

Sucks

Genuine Hotels.com guest review

Absolutely horrible! The business and service was very rude and deceiving. I will NEVER stay here again. Sincerely, A Very Dissatisfied Customer

Genuine Hotels.com guest review

Hotel is not what is pictured...rooms are very out dated and elevators need serious repair...beware

Genuine Hotels.com guest review

Cleaning and valet staff great , management needs people skill

Genuine Hotels.com guest review

Beds not sleep badly damaged by the quality of the mattress room 522

Genuine Expedia guest review

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Genuine Hotels.com guest review

Excellent value! Collins Ave., on the beach, clean room, comfortable bed, & they accepted my two small dogs at no charge, free valet, what more could you ask for? I was a little hesitant on booking from other reviews about cockroaches, there are no bugs here!!!

Genuine Expedia guest review

Loud, dirty, broken or no fixtures. Do not stay here.

Genuine Expedia guest review

Not recommended. This is not a hotel. The places is really old and unsafe. I had to look for another place to stay. Room was not clean smelled very bad. Low quality bed. This is not a condo as they claimed to be. Be aware of the elevator. I hope the city inspect that place soon.

Genuine Expedia guest review

The elevators were falling apart! I don't know how they passed inspection! But other than that it was fine.

Genuine Expedia guest review

Old Shower head, rusted hanger, no hot water at late evening ! Even if renovated, the apparatus in kitchen is far from luxury. The only good thing for hot summer is silent beach next to the backdoor of the hotel. But it's far from Miami beach on TV !

Genuine Expedia guest review

Hotel is very run down, just to sleep and nothin g else, guess its ok.

Genuine Hotels.com guest review

This is not a Hotel they are condo conversions. I booked a stay with 2 adults and 2 children and was given a room with only one bed. Had to wait 3 hours to get switched to another room. There is no house keeping, no room service, nothing to do near by. I was charged an extra vallet fee of $90 for a second car for two days parking. Also no rug in rooms. […] Its also been 3 days since I checked out and I still haven't gotten my $100 room deposit. I hated the stay from the moment I walked into the lobby. Worst stay ever. Read more

Genuine Hotels.com guest review

This is more like apartment room than hotel room. Front desk is open until 5pm, after hours there is only security. Free valet parking, free Internet. Our room could be more clean, but we have nice ocean view from the balcony. 99% of the people At the hotel speak Spanish. If you travel with dog, this is good place to go, they do not charge pet fee. […] Overall good for the price on. Also no hidden fees Read more

Genuine Expedia guest review

I can't imagine that this place is the place that I saw in the pictures. It's 0 star.

Genuine Hotels.com guest review

The hotel is o.k. for somebody who needs a cheaper Hotel close to Miami Beach. The only problem was the valet parking service. I waited 15 min. in the morning before I got my car back from the garage.

Genuine Expedia guest review

One of the best hotel for its price.

Genuine Hotels.com guest review

Stayed here on three different occasions over 4 weeks--got worse with each stay--If things go well it's a decent /cheap place to stay--If you have a problem there is NO ONE on the site to talk with or to take care of a problem--each stay I had a progressively worse room--the last stay of one night when I went to check in there was no room key available--Security […] let me in to the room but then there was no way to enter and exit at will--Security said someone would be there in a "few hours" but no one showed up--much better places to stay- Read more

Genuine Hotels.com guest review

It is a standard hotel, worth its price. It didn't overwhelmed me nor did it disappointed me. Everything was like I expected.

Genuine Hotels.com guest review

my husband and i stayed at this hotel and we were sooo pleased. the room was clean, the staff was friendly, the private beach was awsome!! we were so happy that we planned a week stay with them next month.

Genuine Hotels.com guest review

basic rooms--old building--vary in quality and comfort--stayed here several times and had some great rooms that were nicely remodeled and some rooms that were barely upgraded --bonus is the free parking although the valet can be slow--not a quiet building --basic amenities--pool and beach although there is a great spa on the premises

Genuine Hotels.com guest review

Well, for the good points first. The price we paid for a basic hotel type room was fairly low for Miami at this time of year. The location was good if you are looking for someplace a little less crowded than the South Beach area. The security guards in the lobby were very nice during check-in and check-out. I thought the valet parking folks were great!!! […] We never waited more than 1-3 minutes on our car. Our room was ok. Both beds were fairly comfortable and the 17th floor view of the ocean was very nice (but don't expect a balcony). Now, for the not so good points, Quite frankly, the hotel has seen its better days. It looks a bit run down and most of the elevators don't work. I had my sister and my kids with me and I wouldn't recommend this hotel to families, My kids were giving me the "what have you gotten us into "look" on the night we checked in. The tub in the room was a bit scary and not too inviting. Of course, things always look better in the day light, so my kids did come around and got used to things by the next day, but I think I have spoiled them a bit because we typically stay in much nices places than this. Oh well, we still had a good time. Read more

Genuine Hotels.com guest review

The worst ever. No working fridge, no heat, leaky ceiling and no one willing to resolve. No resturaunts nearby. Dirty and disgusting.

Genuine Expedia guest review

We had a beautiful view of the ocean from the 14th floor that was just amazing. The only real negative was that the elevators are very slow which can be frustrating.

Genuine Hotels.com guest review

Compare to the other hotels we stay at in South Beach this was the best one. I really enjoyed the bay view. I just wish there were a balcony on the bay side.

Genuine Expedia guest review

Nice and clean room.But you will not feel like stay at the hotel. Most like condo that has all convenience stuffs. Great place to stay in Miami. I really like that you can walk from hotel to the wonderful quite beach at the back of the hotel.

Genuine Expedia guest review

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Genuine Hotels.com guest review

While this hotel is listed as "pet friendly" what they fail to tell you is that it is only "friendly" to pets 25 lbs or less. This didn't become known to me and my wife until we arrived at 11:30 PM, after driving 1000+ miles from Virginia. The hotel did let us keep our 50lb pit in the room with us that night, but if she stayed past check out the following […] day, we would be fined $200 and be kicked out of the hotel. Had this information been given to us PRIOR to our trip, we would have selected a different hotel. No where on their website does it indicate any restrictions or advise contacting the hotel regarding any restrictions. The only information it provides is in regards to the fees. The front desk is only open from 9am to 6pm. After 6, you have to deal with security who aren't the most customer service orientated people. And the number of security guards in and around the hotel make you feel like you are in jail. If you knock a bottle of sun tan lotion over, there is a security guard there within 20 seconds to tell you to clean it up. If we hadn't already paid for the three nights at this hotel, we would have switched to another. If we ever visit Miami again, we will definitely not stay at this hotel again. Read more

Genuine Expedia guest review

The only issue was that the air conditioner kept dripping water and forming puddles inside the room; I mentioned to the reception desk, and I was handed some towels to put on the floor. Other than that, service, view and everything else was great.

Genuine Hotels.com guest review

I loved it and I will recommend the hotel on to my Austrian and Czech friends. The only thing I really missed at your beautiful hotel was a RESTAURANT and an included breakfast. That is I think a shame that you do not have that because it is really a cozy place and I did not want to leave it or to order food ..a restaurant that would provide a real […] nice breakfast table would be a blessing in your hotel! Thank you, and I will make sure to send you as much guest as I can from Europe. Really, your hotel is great and all your stuff is super friendly!! Read more

Genuine Hotels.com guest review

not really a hotel... more of a one room apartment...best if you speak espanol here

Genuine Expedia guest review

Sorry for my experience in this hotel.i go so often to Miami for business. And I have never been in hotel with this situation. The smallest issue I had was my room in 8th floor I took every time at less 10 mn to go up or down and has no hotel quality I have never stayed in motel but that how I think this hotel is. The only service I got from the hotel […] was valet parking.and the funny think I had to check in with security person I want to tell you that is a hotel with no management Read more

Genuine Expedia guest review

The staff (reception/cleaning) is really great, but is not enough to make it up for the terrible condition of the building. It seems they are renovating, but not taking adequate care of the process and how it impacts current guests. The building is old (1966) and you can tell. The elevators, doors and other common areas are in poor if not terrible conditions. […] Also, this is not a hotel in the traditional sense (permanent staff, reception, etc), but more of a "rent an apartment" facility. Now, the location is ok. There are buses that can take you in 10 min to Miami Beach. The building has access to the beach, but the ones in front of Ocean Drive are much better. So, if we come back to Miami this what I'd do: Find the best possible deal in either this two locations: 1) Anywhere on Ocean Drive (plenty of Boutique Hotels on the more expensive side of things) 2) Anywhere on Collins Avenue between 1st and 20th Street, preferably between 5th and 15th (probably more affordable options) Read more

Genuine Expedia guest review

The hotel is older and can be seen. However, the overall hotel is very modern thanks to recent renovations. The ad colorations and size of room was perfect.

Genuine Hotels.com guest review

Okay so they fail to mention this is a collections of personal owned rooms in one hotel.to check in you see security at the front desk, no receptionist and hope you know your reservation number because he doesnt..no phone in the room ,one lock with a door that was exposed on all sides ,paper thin walls NO ACCESS RAMP.i have a infant i could not stroll […] in or out you have to carry your bags up the stairs then you can load them on a dolly thats provided after you fork up your I.D...noise level was ridiculous,my neighbor was someone who lived there and felt the need to blast her tv 24 hours a day...only positive is its on the beach and the room was modern other wise fail!!!! also theres nothing but hotels and condos with 2 blocks so dont plan on walking anywhere Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

THIS WAS A VERY NASTY HOTEL NOT CLEAN DIDNT GIVE ME ROOMS CLOSE EVEN THOUGH THEY WERE BOOKED TOGETHER ON DIFFERENT FLOORS. ONE OF THE BATHROOMS WOULD GET STUCK AND MY KIDS WOULD CRY I HAD TOO LEAVE THE DOOR OPEN OR GO IN WITH HIM. WHEN I ASKED TO FOR IT TO BE FIXED OR ME BE MOVED, THEY SAID NO WE WILL TRY AND SEND SOMEONE TOMORROW( WE LEFT VERY EARLY […] THE NEXT DAY) THIS SHOULD NOT BE CALLED A HOTEL MORE LIKE A MOTEL. Read more

Genuine Hotels.com guest review

very old building, bad odor on hall ways, bad mantenience, bad service, dirty dont even think about this hotel.

Genuine Expedia guest review

The Castle Beach Club, where the hotel is located, is a very old building where a lot of condos are owned by different people and I think a couple of hotels. The building seems to be currently under construction but that didn't really affect us. At arrival the security guard sent us to the lower lobby to check in and the process was quick and the people […] really nice. The good thing is that the room was pretty nice, clean and included a mini fridge, microwave, electric little stove and small appliances to prepare and keep snacks. On the lower lobby there are little shops, cafes and ATMs that can come up handy. However, the elevators are veery slow and only two, out of the four, work and the cleaning people very often take a lot of room. All in all we had a good nice time because we find the room to be nice enough but the building alone, especially the elevators can be a little creepy. However for the price we paid it was good enough. Read more

Genuine Expedia guest review

Everything about this hotel sucks big time very disappointed from a scale of 1 to 10 ten beeping the best I give it a 1 and thats beeping nice.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The room was dark and depressing with little natural or artificial light. Elevators were slow if they were working at all. Sign for the hotel was not displayed. Rating given for this hotel seemed to be too high.

Genuine Expedia guest review

I was very disappointed with room 502. It was missing a lot of the things you expect a hotel room to have like: light proof curtains, light bulbs, do not disturb signs, functional alarm clock. I don't even want to remember how old and uncomfortable both mattresses were, The least the owner of this unit can do is buy used mattresses at a thrift store! […] What bothered me the most was the fact that my brother in law rented and paid the exact same that i paid for my room and my room was totally inferior to his. There was even a bug in the room. This room should be inspected by the hotel because I'm sure it does not meet the hotels standards. Read more

Genuine Hotels.com guest review