Balcony view was amazingGenuine Hotels.com guest review
MiserableGenuine Hotels.com guest review
The hotel was beautiful, staff were all so nice. Felipe and the v other lady at the desk even told us about the nightlife in the area. Would recommend this hotel to a friend anytimeGenuine Expedia guest review
Awesome ocean view. Furniture inside is a kind of old.Genuine Hotels.com guest review
"No good at all!"
No have motorcycle parking! You have to park crossing the street and they told me they stole motorcycles in the pass! So I can not sleep well and the bathroom was horrible with a leaking in the ceiling. No Recommend it!!!Genuine Hotels.com guest review
"Amazing view! Good value."
Check in took too long. Over an hour. A little far from most restaurants, but the beach is right there. Good value.Genuine Hotels.com guest review
"Nice stay at the affordable price"
First of all, you can't expect a top notch hotel for the price way bellow Miami Beach standards. However, hotel is located conveniently, renovations are ongoing. Even though there's a lot of room for improvement our penthouse was clean, spacey, balcony opened to a nice view to Miami skyline and the sunset. Elevators very quick and working right. Service […] was outstanding and Victor who was taking care of us at the front desk was exceptional. I would highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Close to the beach"
This hotel seems more of a apartment. The picture they showed on Expedia is a room that it completely different, which is not the hotels fault but I was a unsatisfied customer on expedia. Never going by pictures!!! So unsatisfied!!Genuine Expedia guest review
"Terrible, no organization, not clean, no m ph"
Not clean, no organization, room smells of varnish or pesticides, no room phone, check-in is in the BASEMENT & 2hr wait, 8" HOT-PLATE FOR A KITCHEN STOVE, no cell phone coverage, wireless in-room access doesn't work, etc, etcGenuine Expedia guest review
Read it pleaseGenuine Expedia guest review
"Very large, unorthodox place"
The staff was very helpful. Free parking made up for the hotel being strange. The place is huge & the rooms, though clean, were bare essentials. No heat, very old & you had to walk miles to elevators, pool & check-in??? I felt like I was staying in a hotel that Stephen King would write about! It didn't really feel like a hotel at all...Genuine Expedia guest review
"Castle Beach Review"
My experience of Castle Beach was pleasing. I had a nice bay view room that was beautiful.Genuine Expedia guest review
I paid much more than I am used to pay because I was expecting a amazing night with my fiance. Unfortunately the room had many broken parts (if you open the bathroom cabinet you can find pieces of broken things), we had no phone in the room, and no cell phone signal too (but the wifi did work) The bath didn't work well and the shower took us about 5 […] minutes to get a acceptable temperature. Also my fiance forgot his brand new Nike shoes in the room and I called on the next night and the staff told us that no one found anything in our room. Read moreGenuine Expedia guest review
Awful experience, security is a joke and they're bad people. Don't ever go thereGenuine Expedia guest review
Good location, plenty taxis around and a bus stop right in front of the hotel. Spacious room but seems like not well maintained. Swimming pool and beach area are great. Shop, gym and sauna under 1 roof are a plus. However staffs are completely difficult to reach and talk to. Some don't even speak English. Check in and check out were pretty confusing. […] Elevators are old and extremely slow. 6.5/10 Read moreGenuine Expedia guest review
It was horrible and don't recommend anyone to stay here. Horrible service,smell,small area,no phone connection, wifi did not work and no phone signal.They did not even bother to change the bed sheets for 4 days. Shower leaks...what else. We booked two different suits for two families and both felt the same thing. I deserve my money back.Genuine Hotels.com guest review
"Nice location, needs new matress"
Great location in front of the beach, great pool and room is nice, free wifi and park is included, is hard to find hotel with parking included in the area. The room is fully equipped but may be the last guest cooked in the room and there was a garlic smell when you first entered the room. They need to change the mattress for new ones, those are old […] and not very confortable. Read moreGenuine Expedia guest review
"ABSOLUTELY HORRIBLE! NEVER AGAIN IN LIFE!"
1) When you check in, they make copies of your drivers license and your credit card... I do not feel that my information is SECURE. 2) You have to haul your luggage up the stairs in the lobby from the car.... NO ELEVATOR 3) Front desk staff was RUDE, asking intrusive questions on why we were not married. 4) Check out is at 10 AM! and they charge […] additional for every hour after that! INSANE!!! Who CHECKS OUT AT 10AM!? Standard is 11 or 12. INSANE!!!!!!!!!!!!!!!!!!!!!! Read moreGenuine Expedia guest review
"Do Yourself a favor and go else Where"
This place looks nice outside but When u go in The hall way to your room You Will start seeing the roaches.. As soon as I got inside my room more roaches... They were everywhere big and small .. On the bed in the counter in the restroom ... Disgusting ... Its been a week. I didn't stay at the hotel and I am still in the processes of getting me refund! […] Since the manger is never in when I call, I happen to miss him all the time . And he won't call me either. Just because the price is good... Don't stay at cheap places ... It will cost you a lot more and stress .. Read moreGenuine Hotels.com guest review
The sea view from the hotel room is really awesome. But the hotel condition is very poor. The washroom was terrible. The hotel staff said they will change the room but next day send the service staff and said the the room was not having any problem. I got irritated and stayed in the same room.Genuine Expedia guest review
It was great overall. Parking was available which is hard to find. Pool was nice and warm and great access to beach. Only complaint would be no phone service.Genuine Hotels.com guest review
I usually stay at the Castle, but in one of their ocean-view loft rooms. I really missed having a balcony and the windows are locked shut. But the room is more than adequate, although not a luxury room. If you go, be sure to visit the little store on the LL level where they have great cortaditas, empanadas and anything else you might need. Open 8-11 […] every day. I like the location, right on the beach which is usually empty compared to South Beach. Swimming pool and health spa and workout room are all available also. Read moreGenuine Hotels.com guest review
"This place is scary"
If this room wasn't heavily discounted - we would have left screaming!! First the good things: the suite was very large, it was in a nice location, the kitchen was good size with big fridge and plenty of cupboard space, there were 2.5 bathrooms. The water in the pool was a nice temperature and the TIKI bar staff were nick with average/OK food. NOW for […] the BAD (if I have enough room!): Receptionists were unpleasant, the beds were very uncomfortable and VERY loud -made of plastic I think; the toilets hissed noisily all night and they got clogged every day (that's why they left a plunger sitting by the toilet), there was a loud howling noise all day and night, I think from the elevator shaft. The elevators were possessed - they took forever to arrive, then just went wherever they felt like going. When people got off the lift, they wished each other good luck. The lounge were really dirty, the TV was very small, the AC should have been outside it was so loud when it roared to life. If the AC started up at night, we all jumped out of bed because we thought the building was collapsing around up. The whole building was dated but I think they may have been updating common areas. The unit needed a serious reno. Read moreGenuine Hotels.com guest review
We felt that this hotel was misrepresented... the photos online made the property look quite nice... the reality was quite different. Granted the location was decent and the price was reasonable but the hotel itself is in need of a lot of attention... yes - they are addressing matters in fact we had construction workers in the room next to ours after […] midnight... thats a little bit much! The internet was very poor quality which made doing any kind of business almost impossible... when we enquired about not being able to connect to the wireless in our room the response was "well - just try the same passcode on the other rooms"... We did this and were able to connect after trying about 30 different wireless connections... sigh! Even then the connection gets lost frequently and you are forced to try connecting all over again. Would not recommend this hotel. Would gladly pay the $50 a night extra for a higher quality facility. Read moreGenuine Hotels.com guest review
it´s a very old hotel with 3 or 4 administration , but close to the beach , is a very good relation price qualityGenuine Expedia guest review
"Nice Room/ NOT A HOTEL"
This is not entirely a hotel but more of a residence building with rooms to rent, there are different companies/hotels renting rooms, DESIGN SUITES AT CASTLE BEACH is just one of them, the reception is not open 24 hours, everything you need to do / ask during the night you must do ask the building security, they were not friendly at all. Valet parking […] takes forever to get your car and our car had a dent after the first day we left it there. The building is in constant maintenance, elevators take forever to come, service is very very very bad. If you are staying for a long period of time this is an ok place to stay, the room was clean, but again it depends on which room you get all of them are different because they have different owners. They give you only one key per room and it is a real key not a magnet key. Overal it is ok, a little bit expensive for what it is. Read moreGenuine Expedia guest review
"This is not a 3 stars hotel, one and half maybe"
I did reserve for 2 nights and I left after the first night after I didn't sleep for the entire night due to the orrible and old conditions of the room. The advertise picture in Expedia is probably of 10 years ago. In addition, they didn't refund me for the night I left. For your information: I always spend almost 80-100 nights in hotel 3 stars category […] during a year, in hotels like Hampton Inn or Garden Inn. This hotel was supposed to be same cathegory, and at least by the name and the picture was supposed to be even an higher category. Neither Red Roof Inn, where happens to spend some nights in the past, it is so old and dirty look. Read moreGenuine Expedia guest review
Elevators made it difficult for me to be on time.they're horrible!!!Genuine Expedia guest review
"Save yourself the time and energy"
Basically the room was very nice and had it been 4 miles south closer to south beach it would have been with the money. The elevators were in horrible condition and the rooms smelled. It took 45 minutes to check in and I was second in line. Only one bar outside with a bartender who could not speak any English. The outdoor hot tub seen in the pictures […] isn't there anymore and the "Turkish Bath" spa on location costs 49 bucks. Also they charge you $40 for parking. It is steps beach which would normally be nice if the place wasn't so mediocre. Just steer clear. Read moreGenuine Hotels.com guest review
This was the worst experience of my life. I went on vacation to MIAMI with my 2 young kids, mom, and sister. As soon as we got off the car there was no bell man or security. We had entered the lobby but there was no one except one guy standing who told us that the reception was downstairs. I was surprised why the concierge and reception was in the basement. […] The reception is about 300 sq feet and only one girl works there. It is actually a place where they do laundry and keep their towels and sheets. I told myself maybe upstairs rooms will be ok. Then we had proceeded to our room upstairs via elevator. There is only one elevator that works and the elevator's buttons inside don't work. You have to press the floor you want from outside the elevator and then quickly go inside the elevator otherwise doors will close so fast on you. Oh hotel room is unimaginably filthy. The bathroom has mold and toilet is disgusting. The toilet does not flush and the floors had mold and hair all over. EWWW it is absolutely disguising. See the pictures I had taken. Read moreGenuine Expedia guest review
I was just there for my bachelorette party and this place was miserable! Yes it is cheap but it's worth it to spend money else where. First off it is not a hotel they are condos that get rented out. Because it's not a hotel there is no room service. So no ice machine, they hassle you for extra towels, there is no one to talk to at night if you need […] something. My friends couldn't get back in during the night because there was no computer or anyone to tell them what room we were in. The staff is rude and the valet tries to charge you more. Please don't go it's a headache. Read moreGenuine Hotels.com guest review
"the worst hotel ever"
the photos shown on the website are nothing to do with the reality of the condition of the hotel, the lobby looks decent but the rooms are terrible. check in is not done in the lobby but in the baseman of the Hotel in a very awful place. the receptionist and the security were very rude. to leave the car with the valet was a process that seemed neve […] r-ending. Read moreGenuine Hotels.com guest review
"Close to the beach"
Went there on a short business trip. Free parking which was great! I have looked around for many reasonably priced hotels in that area and this was one of the few with parking accommodations that I didn't pay for.Genuine Expedia guest review
"Very good for the price"
Everything was excellent including the valet parking people. Only thing that bothered me was a smell as soon as i walked into the room, which did not bother me after a few mintues. First day i walked into the room, was a 3 nich long lizard walking accross the floor, trying to get under the cabinet. I left it alone, did not see it again. They kept it […] clean otherwise. Staff were very helpful, I will go back here again. Read moreGenuine Expedia guest review
I'm an easy going person, but this place was terrible. Front desk was very rude, security personnel was even worse. Would not recommend this hotel.Genuine Hotels.com guest review
"You get what you pay for"
It's an strange place..Check in is made kind in a security office..elevators are by far the worst.I stayed at a 16th floor..so it's about 15 minutes to go or up down, and vlet parking..well..that not fast either. but,on the other hand, if you want a cheap place, on the beach, free wifi and parking, then,this is your placeGenuine Expedia guest review
"Good choice for Miami Beach"
It was a good experience. The room was clean, and comfortable. Tha fact that the suite has a small kitchen allow you to have breakfast or any additional meal. They wash the dishes for you !!!! If you don't like the noise, the location is really good. The beach is nice. It was a nice choice.Genuine Expedia guest review
"The worst of the worst you can find in Miami Beach"
Terrible reception: unacceptable valet parking service. Reception: If you don't speak Spanish: forget it. Anyway they have other businesses. Check in is 3 pm, not 2:55 pm! All common premises are out dated: '80s at the best Elevators: 3 out of 4 not working .... I can tell much more if still interestedGenuine Expedia guest review
It was okay... I guess i hace consider that they were remodeling...Genuine Expedia guest review
"its good not very good"
Not quality hotel ..but You get what you paid..Genuine Hotels.com guest review
It doesn't look like the pictures, check out 10am, BoringGenuine Expedia guest review
I'll stay there for a week, the only good thing about it is the location... The facilities are terrible! Is old, smells awful!!! I will not recommend to anybody to stay there...Genuine Expedia guest review
Not a good stay no service in rooms & no phones in rooms. Noise kept me from sleeping and a headache. it was horribleGenuine Hotels.com guest review
"Close to Fountanbleau resort where conf took place"
The rate per night, kitchenette and free parking were the main factors in staying. Unfortunately, the refrigerator froze my food, bring your own coffee (most offer at least a day supply) and the door had a hole where it had been pryed open and not fixed wasn't a great first impression. As if that wasn't enough to discourage a return visit, the renovation […] that was going on woke us up. It's great that they wait until 8am to begin, but for us on the west coast, it's 5am. Be considerate and at least let your guests know they will be awaken to saws and pounding noise. Won't see me again. Read moreGenuine Hotels.com guest review
When I get to the front desk I met a security officer chatting with a lady friend. I was carrying my 2 weeks old baby & he didn't even acknowledge me until the lady friend told him go do your job that's when he asked me for an ID them proceeded to look for an envelope with my name on it. When I get to the room everything in there was falling apart, […] the room was not clean & it is not as nice as they portray it in the picture. The bathroom was a mess with the toilet seat coming off & not clean at all. I wouldn't recommend that place to anyone. Read moreGenuine Expedia guest review
"It was alright"
The price was great. They seam to be doing a ton of updates. But very slowly. The elevators were creepy. The access to the beach was great, but the gate back to the hotel wasn't guaranteed to let you back in.Genuine Hotels.com guest review
"Nice one night stay."
We are a family of 4 including 6 & 7 year old girls. It was OK. For the price, location, valet included was a big perk! The kids went swimming and there is access to the beach. Very nice overall.Genuine Hotels.com guest review
"Great Location, Horrible Stay"
The hotel experience was horrible! We had issues with the plumbing and staff. The room we stayed in looked like the inside of a jail cell. I could barely see the view of the ocean. That was terrible for $128 .We had issues with the valet service, they caused our battery to go dead. We left our luggage and when we called to see if thete was anyway they […] could ship it back they never got back to us. The whole Design group was UNPROFESSINAL! However, the bed was comfortable! Read moreGenuine Expedia guest review
Not a great hotel!!Genuine Hotels.com guest review
"Miami beach Trip"
Don't book this hotel. Actually this is not a hotel. This is a building inside which rooms are given on rent or owned by multiple companies. Castle beach suites is one of the companies and they have 110 rooms in this building. Luckily we got a new renovated room during our trip but while we were checking in one another family was complaining about their […] AC leaking and the receptionist said no other rooms available . The person mentioned he will complain to health department. The folks who take care of parking and security is common to the whole building. Don't book here thinking it would be like booking in holiday inn or Marriott. Castle suites office is open only from 9 am to 9pm. There is only a toll free number to contact after 9 pm. Our bath tub was old but didn't have any other issues with appliances. Elevator is common for all the people living in the building. Read moreGenuine Expedia guest review
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