The bottom sheet was soiled when we first arrived and it was untouched when we left. I had spoken to the housekeeper and she said that she spoke to her supervisor.Genuine Hotels.com guest review
"A nice hotel, definitely would stay there again"
I needed to stay in New Britain for a couple of nights and wanted to get something as cheap as possible. Although it is a 2 star hotel, it's comparable to many 3 stars hotels I stayed in. The room was very clean, the shower was good, the internet was fast. Moreover, they had a very good breakfast. I don't understand why so many people gave negative […] reviews. Read moreGenuine Expedia guest review
"Will find another place next time...."
The hotel is very understaffed. There was not enough hotel staff to assist my wife and children to get into their room while I was stuck in the elevator for 45 minutes waiting for the fire department to arrive. Checkout took five minutes. Not because of a line of guests, but because no one was attending to the desk at 10am. We wanted a non-smoking […] room, but ended up in the smokiest non-smoking** room there was. When informing the front desk, the response I got was "hmm, we just had the units cleaned. If you go, stay off elevator #2. The sound you here between floors 2 and 3, well, lets just say its not a comforting sound. Read moreGenuine Expedia guest review
"This hotel was below"
Checking in was ok. There wasn't enough parking at this hotel. I requested more towels around 9am at the front desk which never came until I called again around 1:03pm. In which the lady at the front desk claimed I never told her. Both elevators were out of service and we were on the third floor. Upon check out I did not receive a bill under my door […] I had to go and request one at the front desk. The same lady was there who didn't put in my request for the towels and she did not acknowledge me at all. Another man came over to help me. I was not pleased at all with this stay. If I could've gotten a refund I would've cancelled my reservation and went to another hotel. Read moreGenuine Expedia guest review
comfortable and quiet!Genuine Hotels.com guest review
I have heard that this hotel is in a bad neighborhood, however, I did not see anything to make me feel that way. I was in town for a funeral and this hitel was close to both the funeral home and the cemetery. My relatives had other rooms in the hotel also and got smoking rooms when they were suppose to be non-smoking. Again, I didnt experience any of […] those thingsm Read moreGenuine Hotels.com guest review
"noisy, dirty, smelly"
The facility and room were fine. Location convenient, staff nice. But I was kept awake half the night by some people loudly partying in a room down the hall. The elevator floor was sticky and filthy, and reeked of cigarette smoke.Genuine Hotels.com guest review
"Not the best breakfast we've had at La Quinta"
It was very convenient. Good location, not the best neighborhood. The breakfast was not good at all. We have stayed at other La Quinta's recently and my family was looking forward to breakfast, and ended up very disappointed. The orange juice was not even real orange juice. Nothing hot other than the waffle maker. Very disappointing. Other than that […] the staff was friendly, and the room was decent. Read moreGenuine Hotels.com guest review
"Nice place for a getaway"
They allowed us to check in early and the service was outstanding. Breakfast was delicious. Love the waffles.Genuine Hotels.com guest review
"Great Value for the money"
I was overall satisfied. Just a tad bit out of the way but nothing too bad.Genuine Hotels.com guest review
rude clientele, subpar facilities.Genuine Hotels.com guest review
"good value, quality"
pleasant staff, easy stay. No real highs or lows but would definitely stay there again.Genuine Hotels.com guest review
We just needed a place to sleep for one night. Arrived late in the evening, left right after breakfast. Typical inexpensive hotel. Located in the middle of nowhere. Pretty deserted place. The only memorable occurrence was that the bathroom sink in the room we were assigned was clogged. We called the front desk, but the only staff person on the premisses […] was the front desk guy. He tried to unclog it with his fingers, but did not succeed. He gave us a choice of a discount on that room or we could move to another room. We chose the latter. It was a good choice; the coffee/tea maker in the new room was working and the bed linen looked fresher. Continental breakfast was typical, but we can't complain. The place was by far the least expensive in the area. Read moreGenuine Expedia guest review
The hotel itself was nice, but the area is a little sketchy, and the attached restaurant (Hibachi & Sushi Buffet) is horrible. If you need someplace to stay over this is fine for the night, but doesn't bring much else to the table.Genuine Expedia guest review
staff was very rudeGenuine Hotels.com guest review
"It was ok"
The room was clean as for the bathroom and beds, the carpets appeared dirty and stained. Overall the room was ok. The elevators were dirty and there was vomit outside on the sidewalk. There is a sushi rest/bar and things were loud.Genuine Expedia guest review
"For the money"
For the money it's great , any more I'd pay the extra to stay else whereGenuine Hotels.com guest review
"Nice place to stay, but beware"
Walls are paper thin, and the amorous couple next door made it difficult to sleep through the night. Clean and comfortable hotel.Genuine Hotels.com guest review
Lady at front desk, Nancy, extremely helpful in aiding us with local eateries and directions, as well as parking facilities in nearby Hartford.Genuine Hotels.com guest review
We have stayed in several LaQuinta Inns and have been very satisfied but this one I hope was the exception. The front desk staff on check in and out were excellent but the hotel very inferior. Our room was not clean. It looked like the carpet had not been vacuumed and the bathroom floor dirty. Although it was a snowy evening the dirt on the lobby carpet […] was old. The heat/AC unit extremely loud. The phone in the room did not work. There was an altercation in the hallway outside our room and we could not call the desk to report it nor could we contact the other person traveling with us in the room next door to see if she was OK. All in all we were extremely disappointed with the condition of this hotel. Read moreGenuine Hotels.com guest review
It was good I will be staying there again.Genuine Hotels.com guest review
"Fit needs perfectly"
Fit needs perfectly, price, cleanliness, location.Genuine Hotels.com guest review
It was disgusting. The toilet was rotting. No hot water. No heat.Genuine Expedia guest review
"Better Than I Expected"
I was in town for business with a buddy and the location was convenient. The hotel was better than we expected. It was very clean and well kept and the room was spacious (although the bathroom door wouldn't stay open without propping a trash can against it). The area was kind of dreary but it seemed safe. There was only one restaurant (a pub) within […] easy walking distance but it wasn't bad and we got to watch the NFC Championship game on the big screen. Overall, a pretty good experience. Read moreGenuine Hotels.com guest review
"Looks better than it was."
Bed was wore out. Shower drain backed up and stuff coming out of it into the tub. Train going by at night was a bit loud but not often.Genuine Expedia guest review
chinese buffet outside. 7 bucks all you can eat for lunch!! niceeeee...Genuine Hotels.com guest review
"Typical La Quinta next to Sushi restaurant"
Although the hotel was in a quiet corner of the city, having a restaurant next door so I didn't have to go out on a snowy night. Lobby rug could have been vacuumed a little more often.Genuine Hotels.com guest review
Good hotel, I would return, but the hotels location is def a turn off.Genuine Hotels.com guest review
No problems.Genuine Expedia guest review
"Hotel rooms were outdated and dirty."
Hotel was very outdated, dirty and didn't conpare to other LaQuinta hotels. The fridge didn't work and had a bad odor and there weren't any room darkening drapes so our sleep was interrupted earlier than we planned on on waking up. The staff was very nice, but not too accommodating.Genuine Expedia guest review
"convenient location for my trip"
My wife and I could not sleep all night because the heating systems kept going on every minutes and only stayed on for a few seconds at a time before going off and it made a lot of noise each time it went on. So not only was it noisy but also cold in the room. Since we were unpacked and ready for bed we did not ask for a different room but should have. […] Also the refrigerator did not seem to work and I would have used it to store some medication if it did. However, since the room was so cold, I didn't need it. Read moreGenuine Expedia guest review
"Great for pet owners"
This hotel was a diamond in the Ruff. They don't charge for pets which was great for us. All the other hotels in the area wanted at least a "$100 no refundable deposit" in my works that's a charge . the staff was amazing and treated our dog like they'd treat their own. Highly recommendedGenuine Expedia guest review
"Good choice for an overnight stay"
Staff was friendly Security guard was there at night - which was a little weird, but it worked well and I felt safeGenuine Expedia guest review
Fully enjoyed my time, resturaunts nearby and friendly staff.Genuine Expedia guest review
I thoroughly enjoyed being in the room. Resturaunts very accessible. Breakfast was wonderful and all staff I encountered were friendly and efficient.Genuine Expedia guest review
"Good stay for the $$"
Nothing luxurious but it is a pretty good deal for the money - especially when you consider breakfast is included.Genuine Expedia guest review
Would have been better if the windows actually opened from some fresh air. Neighborhood not so great.Genuine Hotels.com guest review
"could smell smoke from room next door."
Left a phone charger and called front desk. While they sounded helpful when I called to inquire about it. I did not hear back from hotel one way or the other.Genuine Expedia guest review
"New Britain la Quinta"
Room was nice especially for the price it's located kind of in the ghetto but I would stay there again near some pretty cool things and it's cleanGenuine Expedia guest review
"Worse hotel I have ever stayed at"
Lobby was extremely dirty!!! No smoking room was full of smoke. Called security dafter 3 other guest called security before they came.Genuine Expedia guest review
"Nice hotel convenient to highways"
This hotel is a good option for this area (and surrounding locations). It is even better when you consider the price based on other hotels in the area - the microwave and frig are a big bonus. I read a lot of comments about the noise and had avoided this hotel because of that…I stayed here several nights and did not experience any issues with noise […] (I am very picky about this). The rooms are comfortable and clean. The staff seems competent and friendly - but this can vary depending on who is behind the front desk. Read moreGenuine Expedia guest review
Excellent hotel.Genuine Hotels.com guest review
"Will do in a pinch"
The stay was fine except for very noisy late night partying throughout the hotel. My children were woken up at 4:30 with very loud guests on both sides of the room.Genuine Hotels.com guest review
Very nice hotel and great staff!Genuine Expedia guest review
"Clean and safe"
Peaceful stay, perfect location for me!Genuine Hotels.com guest review
"mom out for me time"
I enjoyed my stay here very much. Up on the fifth floor I could look out to a pretty scenic view of trees turning colors, fountain outside and a lot of sky. Street level might be a different experience. The bathroom was large and beautiful, TV had the race on and the bed was heavenly to sleep on. The room was also very spacious. Thank you for a great […] day of self care. Read moreGenuine Expedia guest review
I was having a party in CT and this was the perfect place to stay. The rooms were clean and comfortable and I would definitely stay again. The price was under 70.00 can't beat that for a comfortable bed and a spacious room.Genuine Expedia guest review
Had a great experience. Place was clean and the breakfast in the morning was delicious. They have a waffle maker yumm. I would definitely stay again. The rates were very reasonable also.Genuine Hotels.com guest review
"New britain, ct"
The rooms were spacious, cozy and very clean. The staff was professional and amicable. I would recommend this hotel very relaxing.Genuine Expedia guest review
I did not like that the curtain would not close, and could not sleep.Genuine Hotels.com guest review
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