ROOM WAS CLEAN AND SERVICE WAS GOOD THE BREAKFAST WAS GOOD AND THE LOCATION WAS VERY CONVENIENTGenuine Hotels.com guest review
Nice place to stay. Really good price and polite staff. It is convenient, that the hotel is close to the highway. If you need heavy curtains to close the window during the night, check them right behind the light curtains on the window.Genuine Hotels.com guest review
"I came to CT. from florida to see my family ."
The hotel was very clean and so was the room and the staff was very nice and i plan on coming back next year.Genuine Expedia guest review
"Okay for the Price"
Big rooms. Mattresses really need to be replaced. Notified the front desk that the Ice machine broken. It was never fixed during our stay. If you want a room with a refrigerator or microwave make sure that you request it at the time you make your reservation. All of their rooms do not have refrigerator or microwave and they are really not available […] upon request as the website says. Read moreGenuine Hotels.com guest review
"I wouldn't stay again..."
Heard gun shots throughout the night. After eating at the complementary breakfast the hotel provides, an employee comes up to my friends and I and says "Breakfast is for hotel guest and threaten to call the cops on us." We informed her that we were guest and that it was really rude to even say something like that to someone without knowing the facts. […] She apologized but it di not seem sincere. I will never again stay there. Read moreGenuine Hotels.com guest review
"Ok for two nights"
The hotel staff was very friendly. The room was clean. The bed sets looked unmatched, however. Smelled smoke in the nonsmoking room. The breakfast room, hallway, and lobby had no A/C.Genuine Expedia guest review
We stayed at this hotel for two nights while our home was being renovated. Our booking was through Expedia so no hassles during check-in or check-out. Our room came with the refrigerator and microwave as requested. We have no complaints where the cleanliness or smell of the room was concerned and I am usually picky when it comes to that. Breakfast included […] the usual assortment of goodies you find at any hotel, but there was still a wide selection of foods and was very delicious. The internet was also very good and I was able to resume my work with no hassles. The free parking here was also a plus. Now for the cons. Firstly, I was most displeased with the comfort of the room. This hotel boasts "Bright Morning Pillow Top Beds"... well I know what a pillowtop bed is and that mattress was no pillowtop. That was one firm mattress. The pillows on the other hand were much more comfortable so I just used those to make the most of the hard bed. My other gripe about this location was the noise level. The neighbors all around were extremely noisy. Even with the door closed and the bed being on the other side of the room from the door we could still hear the loud chatter. Also, the hallway leading to the bedrooms wreaked of cigarettes. The smell didn't make its way into our room, but I have to hold my breath to leave the room. Other than that, we would definitely stay here again as the price is right and I now know where to send my in laws the next time they are in town Read moreGenuine Expedia guest review
Very nice room, but breakfast area was not clean and hotel was only air conditioned in our room. Would only recommend for price and location.Genuine Hotels.com guest review
This is a borderline decent hotel. The desk staff was wonderful, but the "free continental breakfast" staff was rude and inconsiderate. Also, the maid was lurking outside our room, waiting for us to leave in the morning. She even went so far as to ask us when we would be leaving for the day so she could clean the room. This was at 9:00 AM! The TV remote […] control didn't work and had to be exchanged twice. Lucky for us, we spent very little time in the hotel room, so a non-functioning TV remote wasn't a big deal. Read moreGenuine Expedia guest review
ok so soGenuine Hotels.com guest review
"family wedding - closeness to the event"
We did not like that the adjoining restaurant was a Japanese buffet. We would have been happier if we could have gotten an American cuisine and a few cocktails. We went elsewhere. Also, after traveling many miles and being stuck in traffic for almost two hours, our rooms were not ready to be occupied until after 5 pm- they had not been cleaned yet! […] Reportedly it happened to other family members who came a day earlier. Read moreGenuine Hotels.com guest review
Very noisy children next door, door slamming, yellingGenuine Expedia guest review
"close to family"
stay in hotel was brief 2nd to traveling to NJ.Genuine Hotels.com guest review
"Functional. Comfortable. Good value."
For a one-night business trip this property was totally adequate. Check-in was prompt and courteous. On duty staff were pleasant and friendly. Room was clean and comfortable with all the basics well covered. Not luxurious, but the price was not either. So I would rate it very high on value. Close to my business venue, so definitely a plus there. Neighborhood, […] like many city settings, was a little dirty, but property was safe, well maintained, with plenty of exterior lighting. Sushi restaurant (which I did not get to sample) was right next door. If I have business again in same area, I would definitely come back. Very good value. Read moreGenuine Hotels.com guest review
"Really Enjoyed My Stay"
The Staff was very helpful. I really liked that they have a security guard at night watching over the cars in the parking lot and the breakfast was fresh and well situated for easy access.Genuine Hotels.com guest review
"A nice hotel in a unexpected part of the city."
Hotel was kept clean and neat. Staff was helpful and knew the area. Hotel was in need of a little maintenance but very comfortable.Genuine Expedia guest review
Bad parking. I called and confirmed a late check in twice and when I got there, my rooms were sold to someone else. I got two rooms. Since the original ones were sold, one was down stairs by the laundry, the other was on the floor with dogs. The dog floor smelled of wet dog and urine. I had to clean my shower because there was hair all over it and yellow […] stains. The carpet had lots of stains. I paid for 2 days in both rooms, the first morning there, they knocked on one of our rooms to ask "are you planning on staying longer or something"... YES!! I paid for 2 days. Small breakfast room for the capacity of guest. Never went to the front desk and found an employee. They offered parking in the garage next door but it was still being constructed so we parked in the back of the building between two tractor trailers. Should have gone with a hotel brand I've stayed at before, not one because of the neat commercials. Read moreGenuine Hotels.com guest review
"Great place for travelling with your dog!"
I found this to be a nice place with friendly staff, comfortable beds, and a fairly decent breakfast.Genuine Expedia guest review
"great value for the price paid."
room is spacious, good facilities, location is convenient but the negihbour is not very good. Great value for the price.Genuine Expedia guest review
"Blow dryer didn't work"
Everything about my room was ok, except the blow dryer didn't work, which made getting ready for work the next day a pain. I should have called down to the main desk, but didn't, I just suffered. Also, since my first stay, they have never put me back in a room with a refrigerator/microwave set up. I have no idea if they usually charge more for those […] rooms and just put me in one the first time by accident, but now I have to plan on having a cooler with me for any perishables for overnight. Still not a bad place for a night, but I wouldn't want to stay here for a longer period. Read moreGenuine Expedia guest review
"Not as nice a room as stay last week."
Last week, my room here had a refrigerator and a microwave. This week, neither one. So, either they made a mistake last week or this week they just gave me a worse room. Otherwise, it was fine. Nothing to cheer about or complain about really.Genuine Expedia guest review
"Good night sleep on a budget."
This hotel is a good deal if you are looking for a basic stay. The bed was clean and comfortable with nice bedding. The bathroom was basic, and I did run out of hot water during my short shower in the morning. The complimentary breakfast was nice, with got waffles, which the kids seemed to enjoy. No frills, but a fine short stay at a great price.Genuine Hotels.com guest review
AmazingGenuine Hotels.com guest review
"Surprisingly nice hotel!"
I chose this hotel because it was the only one downtown in New Britain where I needed to be. I didn't expect much but I was pleasantly surprised by how nice it was. It's clean and the staff are friendly and it was in decidedly better condition than I expected from the outside. The room had a refrigerator, microwave, and mini coffee maker. I wasn't expecting […] much at all and I was happily surprised. They even have a fitness room, although I didn't check this out. And , they serve complementary continental breakfast. I'd recommend this place to anyone needing to stay in this area. Read moreGenuine Expedia guest review
"i wouldnt even give it half a star...."
This Hotel is in the ghetto, you can see prostitutes around it at night. The rooms all have a locked door between each other which means you can hear everything in the other room. The rooms and hallways smelled like weed. There was no hot water (maybe there was some before 8AM) The tub smelled like pee when the cold water started running. The towel […] didn't smell fresh either. I would not recommend this hotel to anyone, for the same price you can stay at the Holiday Inn Express in Southington. which is quiet and clean, next to Rogers' orchards. Read moreGenuine Expedia guest review
"Hotels has some issues!"
Overall stay was ok. Large rooms and has been remodeled. Bath on the small size. Breakfast has no eggs or meat.Genuine Hotels.com guest review
The continental breakfast was a nice touch. We didn't have to worry about traveling to a restaurant early in the morning.Genuine Hotels.com guest review
We had 2 problems with this hotel. There was a homeless man outside asking for money. Also, although our room was clean and the beds very comfortable, there was a street light shining in our room all night. The curtains on the window weren't closable, so we had bright light in the room all night.Genuine Hotels.com guest review
VERY BAD, WILL NEVER RECOMMEND THIS HOTEL TO ANYONEGenuine Expedia guest review
Hotel was clean and well kept. Breakfast was good and staff was attentive.Genuine Expedia guest review
"Great room at great price"
I was pleasantly surprised by the great room at a great price. The room was very large and included a leisure chair and ottoman and an upholstered bench for placing items you didn't want to place on floor. Our room was quiet and clean. The breakfast included a nice choice of foods (hot & cold cereals, bread, bagels, muffins, yogurt, hard-boiled eggs, […] hot waffles, juices, hot beverages, apples, bananas.) Great experience. Read moreGenuine Hotels.com guest review
"Business Trip Results"
I think that the area of the hotel is in is unwelcoming and the staff at the front desk is unfriendly. The room it self was great, beds were comfortable, room was clean only thing was the bathroom tub needed to be redone. The base of the tub was chipping away and give it a unclean perception. Although I knew it had been clean.Genuine Hotels.com guest review
Very good place to stay for visitnign the kids.Genuine Hotels.com guest review
"Convenient and nice facility for the price"
Hotel was well furnished with large rooms for the price. Not enough towels in the room. Free breakfast was less than what I've seen at other chains. In downtown New Britain right off highway.Genuine Hotels.com guest review
We booked non-smoking room and they gave us a "non-smoking room" with very strong smell. We went to the front desk to switch room, and the staff did not help! Stay away!!!Genuine Expedia guest review
"Good for the money"
Location is downtown and convenient. Check in is easy and rooms are large. Bed was surprisingly comfortable. No hot water but was rectified without appology or anything of the like. Buffet attached to the hotel is like cafeteria food and fills the void. Will stay again just based on the bed.Genuine Hotels.com guest review
"Can do better for the money"
Very low ceilings in hallways causing a clausterphobic feeling.Low budget room furnishinngs. Very basic contenental breakfast.Genuine Hotels.com guest review
"You get what you pay for"
My room smelled like someone had just been in there with a bucket of fried chicken. The desk clerk's family and friends were hanging out in the lobby, the walls were thin and I could hear everything in the next room - the breakfast was ok - but messy. Not my favorite :)Genuine Hotels.com guest review
Nice clean place. Priced very well.Genuine Hotels.com guest review
The La Quinta was fine - not a ritzy expensive place, but clean, well laid out, with large rooms, nice beds, nice everything. Free internet was password-free. Coffee maker in the room. Bare-bones breakfast was free. I was distressed that Hotels.com said it was 6.6 miles from where I needed to be, but it turned out to be over 30 miles away. Also be aware […] the Hotels.com quoted price is 4/5 to 3/4 of the final price once various fees and taxes are added. Read moreGenuine Hotels.com guest review
Room 524 that not have the dark curtain closeing because street light bright and we have a hard time to sleep the night.Genuine Hotels.com guest review
"good stay, good deal"
Had no issues at all with hotel, or staff. Staff were, in fact, very welcoming and helpful.Genuine Hotels.com guest review
"Comfortable hotel with one major oversight"
Overall our stay was positive, the room was clean, well appointed and probably one of the largest hotel rooms I've stayed in for such a low price. The breakfast buffet was decent. The bathroom was nice and clean, though the hot water took a LONG time to warm up. There was one major downside to the room though, it had no blackout curtains and it faced […] a floodlight in the parking lot. If they would put blackout curtains up, this would be a great hotel to stay at! Read moreGenuine Hotels.com guest review
It's okayGenuine Hotels.com guest review
Nice hotel. No bed bugs or any bugs for that matter. Hotel was clean and the staff was pleasant.Genuine Expedia guest review
"Nothing like advertised"
Front desk people were more busy taking breaks then being attentive, the steel doors leading to each floor had no soft closing system so all night all you heard was these loud slams anytime someone used them. Room cleanliness was ok until I found hair in the tub and was left there even after they cleaned the next day. So other than the convenience of […] being close to my friends home don't think I would stay again. Read moreGenuine Hotels.com guest review
The hot water was out on the morning of my important meeting. I would never stay there again.Genuine Hotels.com guest review
"could have been better"
You don't expect luxury from La Quinta. The hotel is a bit dated but clean, continential breakfast simple but adequate. Main complaint: we booked 2 rooms with 2 doubles. When we arrived, they only had rooms with king's. We asked for a roll-away.... we never got it. Made for some very awkward sleeping arrangements. The hotel was busy, but this is still […] not a good excuse. Location: the tangle of streets around the hotel is very confusing. I'm sure the local's are used to it, but for a visitor it is easy to get lost. Read moreGenuine Hotels.com guest review
Old inside, staff was nice but only 5min checkin Room was standard but bed was actually comfortable. Located next to police dept and chinese buffet within bldg. Would stay again.Genuine Hotels.com guest review
"Needs some TLC"
The place is smelly and the muffins in the breakfast are not fresh.Genuine Hotels.com guest review
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