"On our way to Shedd Aquarium"
We didn't arrive very early, so we were VERY thankful that the pool and hot tub stay open until midnight! Also, they open at 6 AM, so a few of us took an early morning dip, too! We LOVED that! Also, we were pleased to see such great breakfast choices - bacon, cubed potatoes, eggs, yogurt, toast, french toast sticks, fresh fruit, oatmeal, cereal, and […] muffins. You just can't ask for better choices than that! Read moreGenuine Expedia guest review
"Nice touch of sleep"
2 kids, 2 adults, really enjoyed 2 nights stay on comfortable double beds. liked the morning breakfast.Genuine Expedia guest review
"DONT STAY HERE!!"
Do not stay here! You can hear people above your room. Floors are dirty and they charge 30.00 for incidentals that is unexpected! Don't waste your time or money.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, O'Hare South Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the issues you encountered with the noise. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
Hotel was what you would expect for the price. Good location.Genuine Expedia guest review
"Comfortable hotel near to the O'Hare airport"
A very pleasing stay. All the place is very clean. The room is nice and comfortable. Everything looks like new. I recommend it. It is at 20 miles to downtownGenuine Expedia guest review
Ideal place for accessing to the ORD and downtown Chicago. 25 minutes to Willis Tower. The room is clean and well maintained, and the staff is kind.Genuine Expedia guest review
"hard to get to"
most of the visit was good. the room was clean, beds were not very comfortableGenuine Hotels.com guest review
"Good place for a good price"
Staff is very nice and helpful. Breakfast has a good variety and isn't just pastries and ceriel. Did wait a long time to be picked up....Genuine Hotels.com guest review
The hotel an staff were great. They were very accommodating and the pool and hot tub were excellent. If i'm ever there for business I will stay here again.Genuine Hotels.com guest review
The staff at this hotel were very pleasant and a joy to work with. The room could have been a little cleaner. There were food crumbs left on the carpet. We would still enjoy staying here again.Genuine Expedia guest review
"Nice and clean place to stay"
The motel was very nice and clean. Location was perfect for event that we attended. Breakfast provided a good variety, more than most motels. Excellent choice with good rates.Genuine Hotels.com guest review
Good breakfast including eggs ans sausage.Genuine Hotels.com guest review
"Easy park & fly"
We stayed two nights (Tuesday, then returned on Friday). The shuttle staff were quite friendly and helpful; absolutely no issues arriving at the airport on time. The room was clean and beds comfortable.Genuine Expedia guest review
"Good place to stay before flight."
Overall we had a very good stay. Really it wasn't very memorable at all, because there really wasn't much to complain about. Also nothing to be super-excited about. My only actual complaint would be the breakfast- the cereal was stale and the scrambled eggs were pretty terrible. But at least there were enough options you could sitll get plenty to eat […] even amidst the bad. We traveled with a 2 year old and a 8 month old and they were able to provide us a pack n play for our 8 month old although she ended up sleeping in bed with us anyways. Read moreGenuine Expedia guest review
"Travel a lot"
Customer service was good, bed comfortable and breakfast very good. Kind of an unpleasing smell in the room though. Almost moldy smelling but over all satisfied with my stay.Genuine Expedia guest review
"Inexpensive that's it."
Price was right for Chicago. Room needed some maintenance. AC didn't work well.Genuine Hotels.com guest review
Room was as expected. Down side was that there was old food left in the refrigerator .Genuine Hotels.com guest review
air conditioner / fan in the room was extremely loud...loud when it went on and even louder when it turned off - which was about every 30 min...so no sleep was had the entire night. hallway smelled of smoke...Genuine Expedia guest review
"Country Inn & Suites -Wednesday September 18th"
It is a solid hotel. I would stay there again if the opportunity presented itself.Genuine Hotels.com guest review
"Breakfast could have been better"
Scrambled eggs burned and bland and oatmeal was very watery.Genuine Expedia guest review
"Nice hotel with a bad breakfast"
This was the worst free breakfast I have ever come across. Stale bread with antique toaster, oatmeal that looked like soup, powered eggs. I dare the manage to eat that mess. They could not pay me to eat it !!!Genuine Hotels.com guest review
"Vacation weekend with the kids"
It was a great experience and all the staff members were very friendly and very helpful. The room was huge and clean. We have a family of six and we had plenty of pillows and blankets. The beds were very comfortable. The breakfast was awsome. We will come back and stay there again when we visit chicago.Genuine Expedia guest review
"Nothing fancy but gets the job done"
I like the convenience of a free warm breakfast. It only had a few warm items but it is still good. The room had a few areas that needed paint. All in all, it was a nice place that was fine as a place to sleep.Genuine Hotels.com guest review
"Close to Midway Airport & Chicago sites"
Love the Country Inn Suites, very hospitable and accomodating.Genuine Hotels.com guest review
"Nice hotel close to the airport and the city."
The only negative thing i have to say about the hotel is that the walls are thin; you can easily hear things going on next door, upstairs, and in the hall way - not good if you want to sleep late. Everything else was great.Genuine Expedia guest review
"Relatively close to O'Hare but nothing exceptional"
The hotel was very kind to help us switch dates when we mistakenly booked the wrong day when purchasing a room using non-refundable rates on expedia. However, our stay was less than ideal since the air conditioner in our room was not working well and since hotel did nothing to help us since we were only staying only one night. The non-smoking room that […] we were given was also not always a non-smoking room. The breakfast was okay but nothing great. Read moreGenuine Expedia guest review
"middle between Chicago and Midway airport"
Loved our room especially when they upgrated our room to include a sofa and extra TV, facing the golf course. Absolutely enjoyed our stay. Just wish we knew there was a swimming pool & Hot tub; would have packed bathing suits!Genuine Hotels.com guest review
Reasonable price, location, cleanness, and neighborhoodGenuine Hotels.com guest review
Decent location with plenty of food options just down the road, wish they had better beds as this one was stiff! Had trouble sleeping a bit because of it and most times staying at other Country Inn & Suites that is not the case. Stay at hundreds of hotels every year and this is the first ever seen where you have to pay extra for good internet, the wi-fi […] is not very good but if you pay extra it supposedly is better, did it one day but as a business traveler this just is not good business for me! Did not really see that much an improvement in speed and find it lacking in service to pull these maneuvers. The people were definitely friendly though, breakfast was typical and OK. Read moreGenuine Expedia guest review
"The shuttle Driver was wonderful"
Justin and his wife Mary Kay were just filling in for the weekend but they were so wonderful. On the ride to the motel we asked them for a good recommendation to order pizza. Not only did they give up a name of a great pizza place they also brought plates, napkins, and silverware to our room.Genuine Hotels.com guest review
Hotel worker they are NOT nice lady clean rooms and the breakfast guy ask them for something they do it bad wayGenuine Hotels.com guest review
Super nice hotel! Loved that it was newer and so very clean! The breakfast was great with eggs, waffles, and a variety of other hot foods. The only downer was that the pool was really small, but my kids still enjoyed it.Genuine Hotels.com guest review
"close to O'Hare"
Not bad. There was a bug in the bathroom. The screw fell out of the face plate on the door so that the dorr made a horrible noise every time it opened or closed. Staff were very receptive to these concerns. Overall very nice stay.Genuine Hotels.com guest review
"Not close to airport"
The hotel was fine, but it's at least 20 minutes from O'Hare, much further than we had thought when booking from the Hotels.com app. We should have looked closer, but I'm not sure how they call this an "O'Hare" hotel.Genuine Hotels.com guest review
The stay wasn't bad at all but this was the same room we were in 2 years ago and there was still peeling paint in the shower and the wall paper was also peeling away from the wall, the shower head was a piece of junk.Genuine Hotels.com guest review
"Stopped by part of cross country trip"
We're a family of 4 out on a cross country trip and wanted to stop by Chicago to visit a cousin. This is one of the few places around Chicago with high rating and costing less than $100/night. Room was nice w/ microwave and fridge. Free breakfast is adequate with warm biscuits, gravy, and scrambled eggs. It takes about an hour to the center of Chicago, […] mostly due to traffic. We only stayed for a night, enough to visit relative and the Adler planetarium. The kids loved the planetarium and I loved the family photo op with Chicago skyline by the lake. Read moreGenuine Hotels.com guest review
Wasn't sure about the neighborhood when I booked on line but was pleasantly surprised. Golf course next door and cemetery across the street. Easy to get to from o'hare. Nice staff and breakfast.Genuine Hotels.com guest review
Upgraded to this hotel, nice place. A little out of the way but quiet friendly and clean. Only minor problem was the constant planes flying directly overhead landing at ohare. Turn on the a/c and couldn't hear them.Genuine Hotels.com guest review
"nice hotel in the price range"
nice hotel and comfort with all the necessary requirement.Genuine Expedia guest review
"A great place to stay"
My friend and I went to Six Flags Great America and Wizard World (Comic Con). We where able 30 minutes from SFGAm and 15 from Wizard World. During the day, in the parking lot, we heard planes from from the airport close by, but near heard them in the hotel. The beds were comfortable and we both slept well. It I go back for either item, I would book […] this hotel again. Read moreGenuine Hotels.com guest review
"Not really happy"
The floor is thin--we had to listen to the upstairs people walking around all night. The wall is thin--we had to listen to the people next door laughing and talking late into the night. The room smelled like someone had been cooking curry and the smell remained the whole time we were there. People smoked upstairs and around the doorways. This was disgusting. […] The bathroom and room doors did not fit and you had to tug at them and the room door made a loud popping noise as it opened. The person preparing breakfast was unsanitary; he wiped the floor with a rag then used it to wipe off the counter top, he reached into the food and handled the utensils with his dirty hands; it was kind of sickening. Other people had trouble with the shuttle--they thought they had a ride arranged but the desk person said they had to do it a different way. A guy was there was there who had booked for several days, but they had apparently given the room to someone else while he was gone and now they were full and so he had nowhere to go. The carpet was dirty. There was no bathroom exhaust fan so it was smelly and damp. I'll be going elsewhere next time. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, O'Hare South Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize that the noise and lack of service kept you from enjoying your stay. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
"Clean, good prices, and great breakfast!"
Overall, this hotel was fabulous. Room was very clean, staff was friendly, and the breakfasts were beyond any other 'continental' breakfast I've ever had. The hot tub was HOTTTTT. Other than that - no complaints! Would recommend to anyone!Genuine Hotels.com guest review
"Easy access to our intended event"
We liked everything about our stay. The staff was very helpful.The suite was large. The hotel was very clean and the breakfast was greatGenuine Hotels.com guest review
"Comfy bed and good breakfast."
Room was clean and beds were comfortable. Quick trip back and forth from O'Hare airport during flight stop over. Exceeded expectations.Genuine Hotels.com guest review
"Great hotel for basic needs"
Great hotel for the price. Breakfast was decent and the pool and spa were clean and operational.Genuine Expedia guest review
"Great hotel,great location."
I travel to Chicago very frequently for work in The Northlake area. I have found this hotel to be very nice. Rooms are kept very clean and the staff is always pleasant. Only a few short minutes from O'Hare, and still very close to all the downtown Chicago action. Far superior to any of the other hotels in the adjacent area. I will definitely be staying […] here again on my next trip. Read moreGenuine Hotels.com guest review
"Nice & Clean hotel with a great deal & service!"
We loved "Country Inn & Suites By Carlson". Last month we went to Galveston beach in Texas we stayed in "Country Inn & Suites By Carlson" for 2 nights and we loved it. And we stayed in "Country Inn & Suites By Carlson" again for 3 nights near Chicago O'hare and we again loved it :-). We give 2 thumps up to "Country Inn & Suites By Carlson" hotel...I'd […] recommend to my friends. Read moreGenuine Expedia guest review
"Short notice stay"
My husband and I had 1 day to plan a trip to Chicago to be there for his son's surgery at the Shriner's Hospital. We were able to book our room thru an online booking site for 15% of the regular rate. Not knowing if we needed to stay one night or more, they were willing to give us the same rate for an additional day. Our room was clean and very comfortable. […] As opposed to our last hotel stay at the Wyndham chain, or room included a mini fridge, microwave, easy chair, good size TV, desk, dresser and the bathroom had everything in good and clean working order. It's not the Ritz, but very nice for an incredibly affordable price. Read moreGenuine Hotels.com guest review
"Great price and safe location."
Resonably priced and next to a country club. We were just needing a place to sleep and a quick breakfast in the morning. It was exactly what we paid for. I would recommend this hotel to my friends/family.Genuine Expedia guest review
"Overall - Great place to stay!"
I booked this hotel through Hotel.com for three nights - a very easy experience. When I arrived at the hotel the staff were very professional and courteous and my check-in only took apx. 2 minutes. The room was tastefully decorated and the a/c worked well. There was a strong carpet deodorizer smell - it smelled pleasant, but it was too strong. The bathroom […] only had a shower (no bathtub) which I was happy with. Overall clean, but the walls in the bathroom and by the door could use a cleaning. The continental breakfast was average. There was a decent assortment and it was warmed thoroughly and everything was very clean. The swimming pool was a little cool, but the hot tub made up for it because it was very hot - loved it! Check out took me less than one minute becuase I had already paid for my room and I didn't have any additional charges. I would recommend this place and I'm sure I'll stay here again! Read moreGenuine Hotels.com guest review
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