"Best hotel for an affordable price!"
We were here for a wedding and came a day early to make it a relaxing trip. All the staff were friendly, checking in and out was fast and simple, the rooms were clean, and everything was in working order. The bottom of the pool and hot tub could be refinished but it was still clean. I would recommend this hotel for a long stay or even just as an overnight […] stop. Read moreGenuine Hotels.com guest review
Stayed here while in town for a concert. Easy on and of freeway. Room spacious and clean. The only slightly negative was the breakfast was a little lacking. No eggs which I found unusual.Genuine Hotels.com guest review
"Great place to stay"
It was very nice and clean.Very enjoyableGenuine Hotels.com guest review
"Friendly & warm"
We really enjoyed our stay. The receptionist (Juan?) was wonderful, warm, inviting, and efficient. The pool was also warm and clean. Our room was comfortable. Overall, VERY pleased- this was an affordable, clean hotel! (not an easy combination to find)Genuine Hotels.com guest review
"They Don't Value or Respect their customers!"
The staff, including management was extremely rude and unhelpful. Much better options in the area.Genuine Hotels.com guest review
"10/10 would do again."
We stayed very briefly, but we received excellent customer service at the late hour that we checked in. The crib they provided was perfect, the room was clean, and breakfast was an excellent way to start the day.Genuine Hotels.com guest review
No hot water for morning shower. None.Genuine Hotels.com guest review
Did not have hot water for showers in the morning.Genuine Hotels.com guest review
"Quality of Service"
This is my second stay at the Baymont, and I am very pleased with the service. The room was very clean and neat. The breakfast bar was very good.Genuine Hotels.com guest review
"Clean, well kept hotel"
The Baymont Inn and Suites was a clean basic hotel. The staff was friendly and the hotel was well kept. The pool area was in good condition, and the pool water was very warm! So much nicer than other hotels where the pool is too cold to swim in. Nothing fancy at this hotel, but the rooms were very clean, the pool was nice and the staff was inviting. […] The price was much cheaper than a hotel directly in Grand Rapids, and this hotel was just off the highway so our commute to GR was short and uncomplicated. Definitely a good deal for the price we paid. We will stay here again! Read moreGenuine Hotels.com guest review
"Overall, a comfortable hotel"
My one night experience at this Baymont was very nice. In that I arrived late, I went directly to bed. A nice selection of TV stations, an alarm easy to understand, comfortable pillow-top bed, so-so pillows and descent amenities. The only down side was in the morning when I was getting ready to shower, I could not find bar soap. In that it was early […] and I was in a hurry, I simply showered with shampoo so not a big problem. Yes, I could have called the desk and I'm certain that they would have brought me soap but I chose to not wait. At the end of the day; a very nice hotel with friendly staff and an average breakfast. Read moreGenuine Hotels.com guest review
The staff at this hotel goes above and beyond. We were in town for a wedding and the cab service for a 1 mile ride to the wedding location from the hotel was over $20. The gentleman at the front desk graciously offered to take us to the wedding on his on time. The rooms were clean and property was well maintained. I would recommend this hotel to anyone […] traveling through the area. Read moreGenuine Hotels.com guest review
"Easy to find and access."
We were very pleased with the room and the service. This was the first time we used Expedia.com and we will absolutely be using it again.Genuine Expedia guest review
"Baymont Inn &Suites"
The service at the front desk was great. The rooms were clean. The only complaint I would have is the WiFi. It didnt work in the rooms like they said it would. You had to be in the lobby, it would connect but not stay connected, not good!!Genuine Hotels.com guest review
Was nice nothing great but clean and nice. Breakfast was over all good. Wish check in would had been friendlierGenuine Hotels.com guest review
Nice and quiet. Rooms (especially bathroom) were immaculate. Pool/spa/breakfast were all nice. Definitely would recommend and stay again.Genuine Hotels.com guest review
good resturent right in the hotelGenuine Hotels.com guest review
"Responsive to issues"
We checked in for a one night stay and a couple hours later realized the air conditioning in the room was not working. We went to the front desk to see what could be done and after waiting for a few minutes due to a very busy front desk they quickly switched us to a different room. I would rate them as very good about the situation. The rest of the […] stay was pleasant including the breakfast the next morning. Read moreGenuine Expedia guest review
"Family Wedding in town"
Everything was fine, not much of a selection for Breakfast. Pool water was very warm.Genuine Hotels.com guest review
"Pool was great"
Pool was big and really warm!Genuine Hotels.com guest review
My floor was damp and Ruth was strained. Free breakfast it's nothing to write home about, but the did have hard boiled eggs. The staff was very friendly.Genuine Expedia guest review
Except for the hot tub, I was very well satisfied. I believe the hot tub needed to be cleaned.Genuine Hotels.com guest review
It was the cheapest compared to the nearby hotels. The carpeting seemed really dirty throughout. The bed was comfortable. The shower had the lowest water pressure I have ever experienced.Genuine Hotels.com guest review
Great place to stay with attached Sports Bar and Grill with excellent food. The wireless was less reliable than I would have liked. Great pool and hot tub. Enjoyed our stay.Genuine Expedia guest review
"Great for a quick overnight"
The staff was friendly, room was clean, and the breakfast was good, so I would stay there again.Genuine Hotels.com guest review
"Very clean and well priced"
We only stayed one night to attend a nearby wedding. Hotel staff was excellent. Building is well maintained and rooms are clean and very comfortable. Property is next to highway which was convenient but a little noisy.Genuine Expedia guest review
"Nice clean and very close to the event I attended."
Had a local festival beer tent and live band Fri. And Sat. Night. Against the East side of the hotel. Guests on that side were unable to sleep until band quit and crowd cleared. Good for the local festival..... not good for hotel guests.Genuine Expedia guest review
"Perfect location for visit to Grand Rapids"
This was a perfect hotel in every respect. It was clean, spacious, well kept, great staff, great restaurant right next door, less than 5 minutes from our business meeting. I will absolutely stay here again on my next trip there. I give this one a full five stars in all categories.Genuine Expedia guest review
"a night away"
very pleasant hotel, everything was clean, breakfast was good, location was easy to find, restaurant attached to the hotel was very good and not too expensive. Had a nice stay.Genuine Hotels.com guest review
"Nice hotels close to a four lane 1-31"
Great showers ok stool small seat on it. Coffee at all hours, Ice on 1st floor we were on the 4th. All in all it is what it is nicer then most.Genuine Expedia guest review
"Nvr stay there again"
We had bugs in our room. Door key never worked. And we had 3 if them. Swimming pool was green. It was worst hotel I ever stay at except for a super 8 hotel. Not worth the money.Genuine Hotels.com guest review
Overall experience was OK but one day our room was not cleaned when we returned in evening.Genuine Expedia guest review
"Nice, clean place"
Overall a very nice place. First thing I have to say though is that I was expecting a suite with the bed separate from the rest of the room. That was not the case. This was just a "large" king room. When I checked in, the hotel had me booked into a double queen room but did make the change when I showed my Hotels.com confirmation e-mail. The room was […] very clean, the staff very nice. Do not miss the 84th Street Pub attached to the hotel. Great selection of local beer and good food. Read moreGenuine Hotels.com guest review
First time at any Baymont. Picked hotel for price and location, it turned out to be excellent! I was looking for an affordable place to stay kind of near Holland and this hotel was great. New, clean, nice breakfast and great pool area. Fitness machines needed fixing and room could have been a tiny bit cleaner but I was very pleased and I am picky. Service […] was friendly and someone could always be found at the desk. I will stay here again when in the area. Read moreGenuine Hotels.com guest review
Always stay here during birthday bash, nice hotel.Genuine Expedia guest review
Everything was wondeful! We were in town for a funeral and the attmosphere was refreshing. The only thing I would suggest is that the front desk have available umbrella's. Unfortunately we were dressed for a funeral and had to run to our car in a downpoor.Genuine Expedia guest review
"Nice hotel and value"
I stay in a lot of hotels and this was very nice. Clean inside and out and it's nice to have the restaurant attachedGenuine Hotels.com guest review
"Very nice hotel"
Nice property, good staff, bar/restaurant attached to hotel but not associated with hotel so you cannot charge to your room. Great for business/personal/family travel.Genuine Hotels.com guest review
"Close to family"
We use the Baymont Inn and Suites when we go to visit our family in the area. We find it convenient for where we visit and always find the Hotel to be quite comfortable - enjoyable.Genuine Hotels.com guest review
"Allegan Antique Show"
It was nice, clean, quiet. The breakfast room seemed to be quite busy each day though. Maid service was really good.Genuine Hotels.com guest review
Impressed with stay. Location is about 10 minutes outside of city.Genuine Hotels.com guest review
"This Hotel Will Charge You Extra Fees"
I was accused of taking 2 hand towels, 2 washcloths and a pillow after my stay. I was charged $47 on my credit card 3 days after my stay when I returned home. I noticed the extra charge on my card and called to inquire. The receptionist told me she'd call me back after she spoke with her manager. I had paid extra for a later checkout so the cleaning […] crew was in the hallway outside my room. As I was packing up, I put some extra towels in the cart and grabbed a garbage bag to put my wet bathing suits in. I did not take their towels (which were so small I needed two) and I have no idea what they were talking about with the pillow. The receptionist stated that she said the housekeeper wasn't sure about me putting extra towels in the cart outside my room, but since they couldn't prove it either way, I'd just get charged.. and 9 times out of 10, if someone would steal a towel, they'd steal a pillow too. Awesome. So I was accused of stealing, got charged $47 extra dollars and there's nothing I can do about it. I will obviously never stay here again or recommend it to anyone. Good thing they didn't decide the value of their 2 hand towels, 2 washcloths and pillow was more than $47. Disgusted. Read moreGenuine Hotels.com guest review
We had a nice stay. Rooms were comfortable, staff was great, the breakfast buffet was just enough.Genuine Hotels.com guest review
"Downgraded our room"
Hotel was nice and very clean. We did use the pool and workout area, which was nice too. The only problem we had is that they did not have the king suite for us that we reserved. So we had to get a regular room. With several rounds of discussion, they did give us a free night stay for a future visit. Overall it was a great stay, you just may want to […] call ahead to make sure they have the correct room reserved for you. Read moreGenuine Hotels.com guest review
Every year we go to this area to buy our plants. This year was great as always.Genuine Hotels.com guest review
"good spot to rest"
Off the highway, outside of town, good restaurant adjacent, and great rooms. I had a king large bedroom (suite) with more than enough room forwork and rest. Breakfast was enough, but not too much.Genuine Expedia guest review
Very much enjoyed our stay the staff was wonderful friendly the rooms were clean, only this was wished they had put us in conjoining rooms since we reserved 2 rooms one room did have that available but they did not have the second room for us.Genuine Hotels.com guest review
"random pool closing & 4am smoke alarms"
spring break with the kids.....they close the hotel for 3 or 4 hours in the middle of the day....we were kicked out 5 mins into our swim...try explaining that to a 3 yr old......and then every smoke alarm in the hotel went off at 4 am......three different times in 30 mins.....and again no explanation no fire department......and no sleep for the already […] cranky 3yr old. this isnot a 4 star hotel!!!! Read moreGenuine Expedia guest review
This really wasn't the fault of the hotel, but we were very disappointed in our stay. Despite the fact that this is a non-smoking hotel and guests were informed of this when they checked in, someone decided to light up a cigarette at 3:00 in the morning and set off the fire alarm system thereby waking up the entire hotel. The smoker then proceeded to […] remove the alarm from the wall in their room and this caused the whole system to go haywire. My family and I were not interested in staying in the hotel with the alarm system going off every few seconds so we checked out at 4 am. So we paid for an entire nights stay, but left in the middle of the night basically. The hotel manager was very apologetic, but we were really not interested in staying there any longer. I think the person who did this should pay for the rooms of all of the guests whose sleep was disrupted by their stupidity. Next time go outside if you have to have a cigarette. Read moreGenuine Expedia guest review
"Excellent stay for excellent price!"
Had a great stay for our one night at this hotel! Pool was clean, rooms were clean and comfortable. Upgraded to the suite at check in and had plenty of room. But the best part of our stay, and what will make me come back, is the service we received from Jim at 84th Street Grille. He delivered the food right to our room, food was great and service was […] even better! Definitely going back to this hotel again. Read moreGenuine Hotels.com guest review
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