All hotels in Ronkonkoma, New York, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here3485 Veterans Memorial Hwy, Ronkonkoma, NY, 11779, United States of America, ‏‎855-239-9477
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4.5 / 5Excellent

Score breakdown (from 288 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.1
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
All around great stay, really the best among many in the surrounding area.
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thanks you for reviewing the Hilton Garden Inn Islip/ MacArthur Airport. We really appreciate your feedback. We're happy to see that you enjoyed your time with us and we look forward to being able to serve you again in the future.
Other trip Sep 11, 2014
David
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Wonderful! The staff was very friendly, and tried to please us. I give the hotel 5 stars.
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thanks you for sharing your experience at the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your time away from home with us. We look forward to the next opportunity to serve you.
Other trip Sep 10, 2014
Ann
US
4.0 / 5Excellent
"Reliable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
We have stayed at this Hilton Garden several times before. It is very close to Mcarthur Airport. The rooms are spacoius have a refridgerator, microwave, and a coffee maker. The rooms are clean and comfortable. We had an issue upon checking in where the room we were assigned smelled of cigarette smoke. The front desk immediately changed us to another room. This has been my go to hotel for this area.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks for sharing your experience at our hotel. We really appreciate your feedback. We're so sorry to hear that the first room was below your expectations. The comfort of our guests is our main priority and we'll do whatever it takes to ensure that something like this does not happen again. Thanks for choosing to stay with us and we hope to see you again soon.
2 night trip Aug 31, 2014
Sal
US
4.0 / 5Excellent
"What a nice comfortable room!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had our pleasurable sleep at this wonderful hotel. It's a complete satisfying experience. Thank you!
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thank you for reviewing the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your stay with us. We hope that we can be of service again in the future.
1 night trip Aug 31, 2014
TS
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I've stayed at other Hilton's before, but this one was great. The beds are probably the best I've ever slept in. They have adjustable firmness dials and I had mine on 2 for soft. The temp in the room was perfect, but the hallways were really cold, not a big deal though. I didn't get a chance to try the breakfast, but their coffee was good. In the rooms they have little Keurig's, which makes a far better cup of coffee than the typical mini coffee pots you usually find. They had 2 reg, 1 decaf and 1 English breakfast tea k-cups in the room. Overall, great place to stay.
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport. We really appreciate your feedback. We're happy to hear that you enjoyed your stay. Next time you stay, please visit our pantry where we carry additional premium flavors for your in room Keurig machine so you can start the day off just right. Thanks again for choosing to stay with us and we hope to see you again soon.
Other trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel and friendly staff!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was so beautiful and surprisingly affordable! The lobby had a great bar and seating area. You can choose to pay for breakfast and dinner there if you want. However, I ended up eating out so I can't comment on the food. There was also a really cool hang out area in the lobby if you want to relax somewhere outside of your room. There was a courtyard area to relax in as well. The fitness center and pool was a little small, but spacious enough and very well kept! The room was a lot bigger than I expected and the beds were the comfiest I have ever slept in! The staff was very friendly, made me feel welcomed, and answered any questions I had. I chose this hotel because it was the closest one to where I needed to go for work that week so I didn't get to explore the surrounding area as much as I would have liked. I did see quite a few stores and restaurants, but it didn't seem too busy. It appeared to be a safe and quiet town. I would definitely recommend this hotel! It was absolutely beautiful and the staff were some of the best hotel staff I've come across!
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you so much for sharing your experience at the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your stay with us. We really appreciate the kind words and we hope that we can be of service again in the future.
Other trip Aug 30, 2014
Danielle
US
5.0 / 5Outstanding
"Excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff are extremely courteous and friendly. Downstairs decor is very welcoming. Wifi speed is actually pretty good!!!
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you for reviewing the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your stay with us. We hope that we can be of service again in the future.
Other trip Aug 23, 2014
ashley
US
5.0 / 5Outstanding
"Would stay here again................."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I didn't get much time at the hotel, traffic to the island from NJ was horrendous and I ended up checking in late. However, the hotel was immaculate and Justin at the front desk was very helpful and friendly. The room was clean and the mattress was comfortable. The breakfast was fresh and the dining area was very comfortable. I will stay there again.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks for reviewing the Hilton Garden Inn Islip/ MacArthur Airport. We're happy to see that you enjoyed your stay and we look forward to being able to serve you again in the future.
1 night trip Aug 8, 2014
Pete
US
5.0 / 5Outstanding
"exellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
awsome
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks for reviewing the Hilton Garden Inn Islip/ MacArthur Airport. We're glad you enjoyed your stay and we hope to see you again soon.
1 night family trip Aug 4, 2014
rac
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is easy to get to and unfortunately there are no stores in the area in case you forget or needed something the hotel is unable to supply.. E.G. personnal items etc.
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport. We realize you have options when you travel, so thank you for choosing to stay with us. We hope to see you again soon.
Other trip Aug 10, 2014
Bill
US
5.0 / 5Outstanding
"Very easy access to anywhere on Long Island"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Beds were great, very quiet rooms, fridge and personal Kerig coffer maker in room is handy...free coffee in lobby all the time...nice touch...an awesome Diner almost across the street, and from the sound of the ads, there are some very good fine dining places very close too. Was 7 minutes from a friends house off of Highway, so very handy location. Will definitely stay here again.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thank you for sharing your experience at the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your stay. See you next time!
2 night trip Aug 3, 2014
Janet
US
1.0 / 5Poor
"Horrible service"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The service is pretty ridiculous. We got to the hotel around 10pm. The receptionist said she had no record of our reservation even though I had a hotels.com confirmation with me. She told me to call hotels.com and work it out. Hotels.com contacted the receptionist to tell her we have a reservation and the receptionist said that their fax machine didn't work and the manager was unavailable so she couldn't process the reservation. Long story shorter, after being at the front desk for 50 minutes with a 3 month old baby, another worker came and when hotels.com called again, manually put in our information and gave us a room. The first woman just acted like it was not her problem in any way. They don't tell you but charge you for breakfast. On the site it said that roll away beds and roll away cribs are available but when you get there they say they can't put it in your room because it's a fire hazard and the rooms where you can put it, they'll charge an extra $10 per night. They advertise that they have a jacuzzi but they do not and the pool is tiny. The blow dryer wasn't functional and the shower was leaky with very poor water pressure.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thank you for sharing your experience with us. We're sorry to see that we missed the mark during your stay and we truly value your feedback. You can count on us to review your experience and ensure that these things do not occur. We realize there are many options when you travel, so we thank you for choosing to stay with us and hope that we may some day be of service to you again.
2 night family trip Jul 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel for a Long Island wedding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is a good choice for both its proximity to many wedding venues as well as to the LIRR station. The shuttle is available to take you to the station and airport. The staff was friendly and helpful.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks for taking the time to review the Hilton GArden Inn Islip/ MacArthur Airport. We really appreciate your feedback and hope to see you again.
3 night trip Jul 28, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was nice. Bed was not as comfortable as our last stay. Good location.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thank you for sharing your experience with us. We really appreciate your feedback and we will continue to work hard to ensure that we are able to not only meet but exceed the expectations of all of our guests. We hope to see you again in the future and have a nice, comfortable bed waiting for you. Thanks for choosing to stay with us.
1 night family trip Jul 28, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thank you for reviewing the Hilton Garden Inn Islip/ MacArthur Airport. We really appreciate the feedback and we hope to see you again.
1 night trip Jul 24, 2014
Beverly
US
5.0 / 5Outstanding
"No complaints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was exactly as expected. Very happy with this hotel.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks so much for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport. We really appreciate the feedback. We're so happy to see that your stay was enjoyable and we hope to see you again soon.
1 night trip Jul 20, 2014
A Traveler
US
5.0 / 5Outstanding
"With the Business Traveler in mind."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Well run, tight ship. Plenty of smiles on the staff.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thank you for reviewing our hotel, the Hilton Garden Inn Islip/ MacArthur Airport! Your kind words have been shared with the whole team and we hope we can be of service to you again in the future.
1 night trip Jul 16, 2014
Paul
US
4.0 / 5Excellent
"10 day stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
10 day stay on Long Island Housekeeping did an outstanding job while I was there. Breakfast was another story so I ate ate local diners for my eggs and bacon!
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport! We're so happy to see that we were able to meet your expectations of Housekeeping and we've celebrated this victory as a team. As far as the breakfast, we're sorry to see that we failed to meet your expectation. You can count on us to continue to work toward improving and hopefully exceeding the expectations of all of our travelers. We hope we can be of service again in the future. Safe travels!
Other trip Jul 2, 2014
vic
US
4.0 / 5Excellent
"Hilton hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice I liked it
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thank you for sharing your experience with the Hilton Garden Inn Islip/ MacArthur Airport. We hope we can be of service again in the future.
1 night business trip Jun 23, 2014
Whitney Davis
US
4.0 / 5Excellent
"Nice Hotel as a Base of Operations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We only stayed one night. We were in the are for an engagement party. It provided a nice base to visit, not only the area where the party was held, but surrounding towns that had nice store and casual restaurants. The hotel was close to MacArthur airport and well inland, so I wouldn't use for a vacation stay, but all beach towns were close by (within at most a 15 minute drive).
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thanks for sharing your feedback with us. We're happy to see that you enjoyed your stay. Thank you for choosing to stay with us and we hope to see you again.
Other trip Jun 10, 2014
Paul
US
5.0 / 5Outstanding
"Terrific Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had to make a quick trip to Long Island for a wake and funeral. We went by your ratings and chose this Hilton Garden Inn Islip. The desk clerk me mention we were here for a funeral and she gave us a free breakfast voucher and words of sympathy. Our room was meticulously clean and was very comfortable. The cooked to order breakfast was superb! Thank you Hilton Garden Inn!
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thanks so much for sharing your experience with us. We're so sorry for your loss. We hope that we were able to make your stay just a little bit easier during such a difficult time. Thanks again and we hope to see you again.
Other trip Jun 7, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    2.0
5.30 am false fire drill terrible
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thank you for taking the time to review our hotel. We're very sorry about the disturbance during your stay. Unfortunately ,any time the fire alarm sounds we need to treat the situation as if there is a fire until the fire department is able to come and determine whether or not there is an emergency. We were very fortunate to have not had a fire, however the alarm was tripped; it was not due to a malfunction and could not have been avoided. We appreciate your cooperation during the alarm. Thank you for choosing to stay with us and we hope to be able to serve you again in the future.
2 night business trip May 30, 2014
G Bell
US
5.0 / 5Outstanding
"Overall Great Time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Would stay again, the staff was friendly.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks for stopping by and sharing your feedback. Your feedback has been shared with the whole staff and we look forward to the opportunity to serve you again in the future!
2 night trip May 30, 2014
Anonymous
US
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nicely appointed, good breakfast, free coffee in the lobby, friendly front desk staff.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks for sharing your experience with us. We hope we were able to exceed your expectations during your time with us. Thank you for choosing to stay with us and we hope to see you again!
1 night trip May 31, 2014
Cristi
US
3.0 / 5Good
"Good rate, comfortable bed, room smelled of smoke."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
We stayed for only 1 night and the room was comfortable. The smoke smell was obvious when we arrived, but not as noticeable once we stayed in the room a while, so we did not request a change. I'm sure we would stay again if the price was right.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks for sharing your experience with us. I'm so sorry to hear that our accomodations did not exceed your expectations. We truly appreciate you sharing this with us as we can make it a priority to ensure this does not happen again. If you return to the area, we hope we can accomodate you again and deliver a better experience.
1 night family trip May 25, 2014
Leslie
US
5.0 / 5Outstanding
"Convenient to airport and Stony Brook"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel and helpful, friendly staff.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thank you for sharing your feedback with us. We've shared your kind words with our staff and look forward to the opportunity to serve you again in the future!
3 night trip with friends May 17, 2014
Amy
US
4.0 / 5Excellent
"A funeral in Medford, NY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had to attend a funeral in Medford, NY this week and I have to say I was very pleased with our Hilton Garden stay. We came in really late and were able to get an extended check out time. The accommodations and customer service wad exceptional. It was very beautiful and comfortable. Everything we needed with no stress...thank you for a great stay.
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you for sharing your experience. We're very sorry for your loss and hope that we were able to do whatever we could to make a difficult time just a little easier. Thank you for choosing to stay with us and we hope to see you again.
Other trip May 24, 2014
Debbie
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Enjoyed my stay, however had trouble several times with room key cards. Had to take cards to front desk three times before they worked properly.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thank you for stopping by to share your experience with us. We're sorry to hear that you experienced issues with your keys. Our goal is to provide all of our guests with everything they need and that would include access to their rooms. You can count on us to make this a priority and ensure this issue does not persist. Thanks again for the feedback and we hope that next time you're in the area you'll visit again.
2 night trip May 16, 2014
Rodney
US
5.0 / 5Outstanding
"All staff so attentive & friendly."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
So clean, much more than I expected for the price:)
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thanks for taking the time to share your experience with us. Our goal is to be the cleanest and friendliest hotel and we really appreciate the encouragement. We'll continue to try to deliver the same experience to all of our guests and we hope to get the opportunity to serve you again in the future.
Other trip May 17, 2014
cat
US
5.0 / 5Outstanding
"Excellent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had seen a special on a reduced rate and jumped on it. This is a great hotel. I will stay again if I get the same rate
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks for taking the time to share your experience with us. We've shared oyur kind words with the staff and we'll see you again next time!
1 night business trip May 10, 2014
Mike
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very nice and comfortable room
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thank you for sharing your experience with us. We're happy to see that you enjoyed your stay and we look forward to the next opportunity to serve you.
1 night business trip Apr 29, 2014
earl
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, friendly staff, clean rooms. Didn't eat at the hotel so can't comment on the food.
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport. We really appreciate the feedback. Next time we hope you can join us for our full cooked to order breakfast buffet or try one of dinner selections from the A la carte menu. See you next time!
Other trip Apr 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great base for a visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I were very impressed with our stay. From the pleasantness of the staff to check in to our early morning check out in an April snow the place was very comfortable. The bar was a nice way for us to end a couple of evenings to have a nightcap and we took advantage of the breakfast. Sure, we had to play, but we got a lot for our money. Overall, a great base for us to have for family activities. This Hilton Garden Inn is quality, we will return.
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thanks so much for sharing your experience at the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your stay with us. We'll see you next time.
Other trip Apr 17, 2014
Ed
US
4.0 / 5Excellent
"Nice hotel/nice staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed 3 nights to visit old friends and family. Staff was helpful and friendly. Hotel lobby was nicely set up for relaxing with small group.
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport. We realize you have so many options in the area and we truly appreciate you choosing to stay with us. We hope we can be of service again in the future.
Other trip Apr 14, 2014
Carolyn
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Clean , comfortable, friendly staff, close to airport , free shuttle to airport
Genuine Hotels.com guest review
2 night trip Mar 30, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very clean. Staff was courteous and helpful. Price was excellent.
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
A Traveler
US
4.0 / 5Excellent
"Our weekend trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were very satisfied with our stay. The rooms were very clean and appealing. The staff was great and the location was very convenient. The only thing that bothered me was the airplanes taking off early in the morning woke us up but not that big of a deal that I wouldn't stay again.
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport. We realize you have so many options in the area and we truly appreciate you choosing to stay with us. We hope we can be of service again in the future.
Other trip Mar 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Stay was extremely attentive and friendly."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My friend left his phone in the lobby and hadn't even realized. The staff tracked him down and got him the phone even before he noticed it was missing.
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport. We realize you have so many options in the area and we truly appreciate you choosing to stay with us. We hope we can be of service again in the future.
Other trip Mar 28, 2014
A Traveler
US
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
stayed for 4 nights and really enjoyed it. room was clean and well maintained. room had a fridge and microwave.
Genuine Hotels.com guest review
1 night romance trip Mar 22, 2014
A Traveler
US
5.0 / 5Outstanding
"close to the airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Close to many restaurants and the airport. One of the most comfortable hotels I have stayed at. The only downside isthe bar and restaurante inside the hotel. The bar is very small (sits 6 people) and the selection is limited.
Genuine Hotels.com guest review
4 night trip Mar 17, 2014
James
US
5.0 / 5Outstanding
"The best hotel in long island"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff, esp Matt, were outstanding. The best hotel in long island. Being a former hotel GM, I was totally amazed.
Genuine Hotels.com guest review
2 night romance trip Mar 21, 2014
Sam
US
4.0 / 5Excellent
"Nice hotel no complaints"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The price was reasonable compare to others in the area. Very nice spacious handicap room they gAve us and first floor. No complaints
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport. We realize you have so many options in the area and we truly appreciate you choosing to stay with us. We hope we can be of service again in the future.
Other trip Mar 24, 2014
lisa
US
4.0 / 5Excellent
"nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
overall the room was comfortable, a bit loud in the hallway, at times. I did notice unsupervised children in the lobby area
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport. We realize you have so many options in the area and we truly appreciate you choosing to stay with us. We hope we can be of service again in the future.
Other trip Mar 23, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My children and I were just in town for a family event. We had a great stay at the hotel. It was clean and very comfortable. It's too bad we couldn't stay longer. This is the 2nd time we have stayed here. It was nice to have the breakfast buffet and cocktail bar on the premises.
Genuine Hotels.com guest review
1 night trip Mar 15, 2014
Yvonne
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
My fiance and I had a wonderful weekend here. The staff is very friendly and accomadating.
Genuine Hotels.com guest review
2 night romance trip Mar 14, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
May be the best hotel I have ever stayed in. Can't think of anything that could have made it better.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks so much for sharing your feedback with us! We've shared your kind words with the whole staff. We hope to see you again soon!
1 night trip Mar 15, 2014
Don
US
5.0 / 5Outstanding
"Great being away from home,without going too far!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here several times.Always very nice.Kind of sad to see the spa was removed,but we enjoyed the pool.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks for sharing your feedback with us! I apologize for the absence of the spa, but we'll keep the pool nice and warm for your next stay. See you next time!
2 night romance trip Mar 7, 2014
George Overin
US
2.0 / 5Fair
"needs many updates"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
when I stepped in to the room there was a very heavy smell, smell like WC.. I had to run out for a meeting so I left the window open as soon as I left my bag. when I came back it was better... so I cant figure why a clean room smells like than. then the heater or A/C unit was very very loud. it made me wake up in the middle of the night. I had to turn it off but then the room go colder and I turned it on and here I go with the loud heater! also the bed linings, toilet and carpets were not clean.. I really cant suggest this hotel to anyone unless they perform a significant update.
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
I'm so sorry to hear that your experience did not meet your expectations. We really appreciate the feedback and will take a closer look at ourselves to ensure this does not happen again. We hope you might give us another shot if you're ever in the area again so we can show you the levels of service and cleanliness that we aim to deliver. Thank you for staying with us and for taking the time to share your valuable feedback.
Other trip Mar 17, 2014
Gokan
US
4.0 / 5Excellent
"Great Location near major roads"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
nice place did not spend to much time in hotel just sleeping the help was more than helpful
Genuine Expedia guest review
Response by Hilton Garden Inn Islip
Thanks for taking the time to share your experience! We hope you can join us again in the future and spend some more time enjoying our other amenities.
Other trip Mar 17, 2014
PC
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
the staff is incredible. The heaters a little noisyand the regular beds not real comfortable..but the cleanliness and friendliness of the staff was hard to beat. Matt K. bent over backwards for my family!! Great people, great place!!!!
Genuine Hotels.com guest review
Response by Hilton Garden Inn Islip
Thanks so much for the feedback! I'm happy to hear the staff and cleanliness were able to exceed your expectations. We appreciate the feedback on the beds and we will work toward improvements. We hope to see you again soon!
2 night trip Mar 7, 2014
Judy Hall
US
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