Was not at all what it advertised.Genuine Hotels.com guest review
"Nice hotel in a good location."
It was an enjoyable stay. Reasonably close to the January car auctions.Genuine Expedia guest review
HAD A VERY ENJOYABLE STAY.WOULD RECOMMEND IT TO OTHERS FOR SUREGenuine Hotels.com guest review
"close to Scottsdale Oldtown"
Nice social hour. Met other guests and it was quite fun. Nice restaurant next door.Genuine Hotels.com guest review
It was great to have the option to BBQ on site and dine in with a kitchenette. The pools were "heated" but really not quite warm. The rooms are non-smoking, but the entire property was a designated smoking area. The minute you walk out of you room and walk outside, you smell cigarette smoke. Not pleasant, especially with a young family. The rooms are […] dated, but comfortable enough. Read moreGenuine Hotels.com guest review
"If you see this place.......drive on bye!"
I normally don't complain about little issues, especially hotel rooms.....BUT, this place is the exception....The outside can fool you, nice grounds and a great looking building. But, that it where it ends. The room I had showed poor quality, unprofessional looking upgrades to a very dated interior. Kitchen taps didn't work properly, dirty bed sheets, […] moldy inside the coffee maker, broken light switch covers, shower dripped all night, poor quality shower towels....the list goes on. The walls are paper thin, you can hear conversation with the rooms on either side of you and squeaky floors above. Stayed one night and moved on to a real Resort! Best move I ever did.....can't believe the feedback on this place was so highly recommended....stayed at better places for less money.... Read moreGenuine Expedia guest review
"Hotel a little out dated"
The hotel is in awesome condition and has a pool and jacuzzi but the rooms are outdated . But for the price it is an awesome stay if u need to be at the airport early!Genuine Expedia guest review
Hotel was good and reasonable, but the shuttle didn't start until after 7 am which came as a surprise to me. Also wasn't aware that breakfast wasn't included since I booked the hotel online.Genuine Hotels.com guest review
"Don't do it!"
My wife and I stayed here because we were looking for a reasonably priced room for our anniversary. Frankly I don't see how this place could ever be 3 stars. The room was hot and had no A/C, only heat. There was a nasty used ear plug next to our bed. The carpet was so gross we didn't take our socks off. The room was over all so dirty that I slept clothed […] for fear of touching the sheets. We found hair in our bed...not a hair...but multiple hairs. I guarantee they just make the bed after you leave. So nasty. The positive reviews on here are clearly by the owners of the establishment (which is very dishonest). The people running this place should be ashamed of themselves. DON'T DO IT!!! Read moreGenuine Hotels.com guest review
"Adequate and affordable"
Not the Ritz, Not even The Hampton, but in a pinch it will do. A no frills suite in a good location for a great rate.Genuine Hotels.com guest review
The staff was friendly and helpful. The room was fairly clean, but smelled a bit like stale smoke despite claims that it is a smoke free facility. The shower was quite small. It was a short trip and I spent little time at the hotel, so it is difficult to comment beyond the basics. I recommend it for anyone who needs a simple place to stay and who is […] not bothered by the faint smell of smoke. If booking through Expedia, breakfast is not complimentary, but there are several bagel and coffee shops nearby. Overall, it was better than many area hotels that are similarly priced. Read moreGenuine Hotels.com guest review
"love the place"
Great place to stay for any type of trip. Especially love the happy hourGenuine Hotels.com guest review
The location was great. The rooms are average. My room was cold and no matter what I did the temp stayed about 65 - 68. The cost was low and overall the motel was average for the price.Genuine Hotels.com guest review
"Nice hotel for the money"
My only complaint with this place is that they would not allow us to have the complimentary breakfast because we booked the hotel through Expedia instead of them directly. However, the gentlemen working the desk when I checked in said that breakfast would be included and the next morning his manager was not willing to bend on that. Otherwise, it was […] a nice place to stay. Read moreGenuine Expedia guest review
Heat / AC did not workGenuine Expedia guest review
If you book through hotels.com of presumably any other discount method the room does not come with breakfast. You only get breakfast if you pay full price. In our case that doesn't matter because we only eat a banana and apple.Genuine Hotels.com guest review
"Ok for one night"
The hotel is definitely old and in need of a renovation. The furnishing looked like they were from the early 90's, maybe even the 80's. On the plus side, the staff was friendly and the bed was some-what comfortable. It was good enough for a place to my wife, 5 kids (all under age 8) and myself to get a few hours of sleep. I also didn't expect it to […] that great based on how cheap it was. I've stayed at far worse, and far better, hotels. Read moreGenuine Hotels.com guest review
"It was nice"
This was our first stay at this hotel & it was nice. The staff was friendly. The rooms need to be updated but the bed was very comfortable & the room was clean. I would stay again at Hospitality Suites!Genuine Hotels.com guest review
This was a great deal for a nice room.Front desk service was nice and friendly.Happy hour on the patio was very relaxingGenuine Hotels.com guest review
Very attentive staff. The pools and spa were great. The room was comfortable. The food at the restaurant was very good but not open for lunch.Genuine Hotels.com guest review
The room was way too hot, no Airconditiioning or air circulation! The staff wouldn't even bring up a fan for the heat... I won't be staying againGenuine Expedia guest review
Excellent place to stay as it has BBQ's and heated pools and very good cleaning staff (They even washed my plates etc)Genuine Expedia guest review
Place has an old school feel to it but it's a convenient location to access Phoenix, Scottsdale, and Tempe. It was really quite. A really good value. Only complaint was there was no dish soap and no cutting board.Genuine Hotels.com guest review
"A value property for the Scottsdale area"
5th or 6th time staying here... always come back because it offers value for anyone wishing to stay in the Scottsdale area. As many previous reviews have mentioned, the rooms are older and dated but are CLEAN. The service staff are excellent and very responsive; the complimentary Happy Hour is an added bonus that is quite lively. It offers a great opportunity […] to socialize with the other guests (typically mature snowbirds escaping the wintery weather back home.) Top this off with a free made to order breakfast and you have a winner Read moreGenuine Hotels.com guest review
booked through hotels.com and the hotel itself was very unfriendly and disallowed routine practices (like naming the 2nd occupant of the hotel room in advance of the booking person checking in); similarly, they would not give me a receipt. seemed odd and inappropriate and quite frankly irritating to have this blamed on booking through a third party.also […] the hotel itself was lovely on the outside but room decor and upkeep was past time and run down. shower stained/dirty. TV old and static/fuzzy. it was a full suite w/ fridge, stove etc but i was staying only one night so did not need those amenities; lowest price in area though, so maybe you just get what you pay for. next time, i'd go for a bit more $ to get a nicer place with more courtesy staff. Read moreGenuine Hotels.com guest review
"Old school "resort" experience"
Location excellent for auto-travellers for central Scottsdale & Tempe & ASU. Few things in walking distance, along busy multi-lane streets... a couple of local restaurants, a limited grocery store, and a convenience store. Staff courteous & efficient. Complex could have been a "resort" in the past, though tennis courts and shuffleboard look a bit forgotten, […] and buildings mostly surrounded by parking lots rather than landscape. General design and upkeep are satisfactory, though seem dated. Room was comfortable, and very convenient to complex. Most (all?) rooms face pools/courtyards (not much view away from hotel anyway). Had my window open overnight, and didn't think noise was noticeable. "King studio suite" had microwave, sink, two-burner hot-plate, small refrig, typical 4-cup coffee maker, and utensils/dishes. Bed was comfortable. Didn't turn on TV. WiFi was pretty quick and stable in the evening, though very slow next day until mid-morning. Pool looked nice and clean, and was said to be heated, though didn't swim, so can't say for sure. Had free "happy hour" from 5-6:30 near the pool, which was well attended and conversational. Only real complaint was shower water took long time to heat up (never really got "hot"), made worse by controls "H" and "C" had been scrubbed off by cleaning, so unclear where to set temp so water could heat up. And nozzle was spraying water wildly, so when opened shower door, part of floor outside got wet. Read moreGenuine Hotels.com guest review
"Return customer, first disappointment of 4 stays"
bed size was not (2) queens they were (2) full size mattresses. Also when packing to leave, looked under both beds for any items that may have slid under and found old snot rags and also major dust on carpet. this tells me the room not cleaned very well. the rest was fine just surprised with what was found under both beds. Room 251.Genuine Expedia guest review
"It should be rated 1 (maybe 2) star, NOT 3 ..."
The hotel was okay. It was dirty and run down, but not worse than you'd find for a 1 (maybe 2) star hotel. They don't serve breakfast (unless you buy through them and get a special okay). They have a shuttle (but it's only to and from the airport after 8 or 9 am ...). It was just poorly run. BUT, at the end of the day it was a cheap place to stay for […] the night in a decent section of town. You get what you pay for. Read moreGenuine Expedia guest review
"Very Convenient Location for Our Needs in Phoenix"
Enjoyed our stay at your Hotel and hopeing to return next year for Nascar Race...definately will choose to stay at Hospitality Suites, very clean and super friendly staff!!Genuine Hotels.com guest review
Very clean room perfect for my wife and I. Good food and drinks near by. Will stay again.Genuine Hotels.com guest review
"Set up for extended stays"
Could do meals in your room, I am a tea drinker loved that they had a tea pot and a coffee maker. Afternoon social hour gave us a chance to meet other guests, knowledgable front desk staff, provided suggestions and directions, clean rooms and lobby area. We are returning in February.Genuine Expedia guest review
"Noisy but nice."
People's voices resound a bit in the courtyards. It was a bit noisy after hours.Genuine Expedia guest review
poor customer service!!! the evening lay staff was very unpleasant /unfriendly and the morning guy was clueless!!!Genuine Hotels.com guest review
"Quiet, comfortable and clean."
I was visiting my granddaughter at ASU, and the hotel was very convenient to her dormitory. It wasn't deluxe, but the price was very reasonable, and I felt very safe and comfortable there.Genuine Expedia guest review
Good location, right next to shopping center, courteous staff. Reasonable price. We will be coming back for sure.Genuine Hotels.com guest review
My wife and I had to make a quick trip to Phoenix to attend the funeral of her childhood friend, so it was an emotional journey from the start. The room was clean, plenty of room, with a kitchenette. The bathroom was quite large, but no tub, just a very small shower stall that was barely big enough to move around in. We were surprised to hear that we […] could not partake in the in-house continental breakfast because we had made our reservations online. I thought that was rude. Every other similar motel we stayed at didn't discriminate in that way. The price we paid was adequate for the room, I would not have paid more. There was a group of young adults who were in the pool area just below our room who were loud, screaming and hollering for about an hour starting at around10:30 the night we stayed. It was very annoying as we tried to go to sleep. I finally called the front desk to complain and the girl who answered said she would take care of it. 15 minutes later, I called again, and threatened to call the police. We will never stay here again, and I would not recommend this place to anyone. Read moreGenuine Expedia guest review
Great place-looking forward to staying there againGenuine Expedia guest review
Due to unforeseen circumstances, I had to shorten my stay in Scottsdale by one day. Upon checkout, the desk clerk volunteered to check and see if he could charge me for 2 nights instead of 3 nights. His request was granted. I certainly appreciated his effort. Also, I called maintenance for a light bulb replacement. He was at the door almost as I hung […] up the phone. Thank you, Thank you! Read moreGenuine Expedia guest review
It was ok, check in staff was ok. bed was confortable, many people around the pool area.Genuine Expedia guest review
For a reasonable price in the area, it is a fair deal. The hotel is very outdated. My biggest complaints were a 1/2" to 3/4" opening under the door which could allow any type of pest in and needing to run the shower for 5 minutes to get hot water. There was a bare minimum of towels and no floor mat provided without having to call. Check-in staff was […] helpful & friendly; however, check-out staff seemed "to busy" to even get my name correct. Read moreGenuine Hotels.com guest review
"Close to airport"
The room smelled badly. The shower was feeble at best.Genuine Expedia guest review
"The experience was positive, close to bike paths."
We came to bike and be outdoors. Could bike out the door; run to Papago Park for multiple trails. Adequate for cooking our simple meals. Quiet at night, sleep with windows a bit open for fresh air. The air conditioning unit is in ceiling in kitchenette so perfect - not blowing noisily!Genuine Expedia guest review
"Dated but convenient and cheap"
Couldn't get hot water in shower. Staff friendly, good maid service and free happy hour. Not a bad place....Genuine Expedia guest review
"lots for our bucks"
We were pleasantly surprised as we got a great bargain rate for our two night stay. I didn't expect so much for the price we paid. It was apparent that a lot of people stay there for extended periods of time, too. While at the complimentary cocktail party, we overheard people talking about being there for a month or more and this wasn't their first […] visit. Read moreGenuine Hotels.com guest review
"Fantastic - especially for the price"
Stayed here for a visit to my daughter at ASU - great location. The room was clean, comfortable and quiet. The only complaint I have...and it's minor...is that the shower is so small with virtually no power to the spray. That seems to be the case in most hotels though. I would not only recommend Hospitality Suite Resort to friends & family, but that's […] where I plan to stay on my next visit. Read moreGenuine Expedia guest review
"close to relatives for a wedding"
very friendly staff. room was great. close to everything we needed. You need to get a snack machine next to soda machine.Genuine Expedia guest review
Not a good lookGenuine Hotels.com guest review
This may not be a fairy tale destination by any means but what this place offers in general is weeellllll worth the money. From being able to grill poolside on clean gas grills well enjoying the pool to request and needs being met with a smile. These folks are on their game. The place may be dingy but if you are looking for more maybe try one of the […] selection of overpriced hotels a little further North. The hosted happy hour is amazing and we met some great people from England. Read moreGenuine Hotels.com guest review
"Good price, good quality"
Only there one night, and had a comfortable bed in the midst of other travelsGenuine Expedia guest review
"Comfortable place great for families nice pools."
Nice quite place 3 pools comfortable great little kitchen great way to save money with kids. Comfortable beds awesome pillows. Shower small but okGenuine Expedia guest review
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